Caller ID Constantly Crashes - Sprint Samsung Galaxy S8+ Questions & Answers

Whenever I receive a call or text, the Caller ID app freezes. Most recently I received a call, Caller ID froze, and the whole phone ended up freezing. Anyone know of a fix for this? I don't use the Caller ID app, and I can't even disable it. Kinda stuck here.

Anyone?

Mine doesn't work either. Unable to authenticate with servers....

itsachirpthing said:
Mine doesn't work either. Unable to authenticate with servers....
Click to expand...
Click to collapse
How do I uninstall the Caller ID app?

I may have fixed this...
I went into Settings > Apps > Caller ID > Storage....and cleared data and cache, and then tried calling myself. No "Caller ID has crashed" message came up, and I was actually able to answer or reject the call. Seems like Sprint's bloatware is buggy and frankly, totally useless.

agentfazexx said:
I may have fixed this...
I went into Settings > Apps > Caller ID > Storage....and cleared data and cache, and then tried calling myself. No "Caller ID has crashed" message came up, and I was actually able to answer or reject the call. Seems like Sprint's bloatware is buggy and frankly, totally useless.
Click to expand...
Click to collapse
yea just clear the apps cache and data and it works fine again, probably the most annoying bug ive ever seen lol

TookRDerbs said:
yea just clear the apps cache and data and it works fine again, probably the most annoying bug ive ever seen lol
Click to expand...
Click to collapse
Yeah, Sprint is horrible. Between the horrid coverage, lack of bandwidth and garbage bloatware that doesn't work...

Related

Everytime I flash a new ROM I lose voice and data??

Like the title says, everytime I flash a new one, or if I flash ziggy kernel especially I cannot get voice calls or data, i get radio interface shortage errors when texting ect, i have to do the ##3282# reset about 5 times to get anywhere, any theories or suggestions? I haven't seen anyone else with this problem and it started when I flashed xron ROM a few nights back..
Are you a google voice user? Are you gsm or cdma?
I only use google voice for voicemail, its Sprint CDMA
Did you update your radios AND firmware? I think the file was radio firmware nohboot or something like that?
3VO Sent
PaulB007 said:
Like the title says, everytime I flash a new one, or if I flash ziggy kernel especially I cannot get voice calls or data, i get radio interface shortage errors when texting ect, i have to do the ##3282# reset about 5 times to get anywhere, any theories or suggestions? I haven't seen anyone else with this problem and it started when I flashed xron ROM a few nights back..
Click to expand...
Click to collapse
It doesn't happen to me EVERY time, but I find myself having to go through the whole reprovisioning and re-setting data thing a lot more than I would prefer to. Hell, I've had 6 of these handsets since release date and I've had to **** around with this issue right out of the box on EVERY one! Love the phone but cmon HTC....wtf!! They really screwed the pooch on this phone, lol.
---------- Post added at 08:00 PM ---------- Previous post was at 07:47 PM ----------
My problems are usually data problems. As far as losing voice, that happened once after using one of the older "superwipe" files floating around. Took a whole Saturday to get it back, had to get Sprint involved...boy was I pissed! Been using XRON superwipe lately and it's doing the trick!
Try ##scrtn# from dialer then enter your msl. After it reboots let us know if that works.
jonnybueno said:
Try ##scrtn# from dialer then enter your msl. After it reboots let us know if that works.
Click to expand...
Click to collapse
Still didn't help, when I go to more info on the radio interface shortage error the error code is 67,wasn't that the code a lot of people were getting after revolutionary first came out?
Call sprint and have them reset on their end....and good luck
Sent from my PG86100 using xda premium
I might have to do this, for some reason this actually happens after every single reboot, had to clarify that.
This happened to me too, even with those resets you are talking about I wasn't able to fix it. You have to call sprint, they do something on their end, guide you through the same process you are talking about, and then it works. Dial 611, tell them the error and any error code you have. Apparently they are familiar with it because they know exactly what you are facing and know how to fix it without doing any research or any other diagnostic steps.
I don't think this problem has anything to do with HTC, or the phone itself. I think it has to do with Sprints Google Voice integration. I use GV for voicemail only and I have this problem every once in s while. Next time it happens, try making the call using GV. If it works you know this is your problem. For some reason, even though you have it set up differently, GV will take over. This is a completely separate issue from the error 16 that a lot of people are getting with this phone. If it is an error 16 a simple call to Sprint will fix it. If it is the GV integration thing, then it is much harder to fix and rebooting to recovery, wiping cache and dalvik will sometimes fix the problem. Also, reflashing the kernel will sometimes fix it too. I haven't figured out a definite way to fix it yet though. It seems every time this happens, it takes something different to fix it.
I'm actually not even setup to make calls on google voice, I went directly onto the voice. Google. Com website and changed the settings to voicemail only and turned off all other integration.. Can it still be interfering?
PaulB007 said:
I'm actually not even setup to make calls on google voice, I went directly onto the voice. Google. Com website and changed the settings to voicemail only and turned off all other integration.. Can it still be interfering?
Click to expand...
Click to collapse
Yes. Mine is set up the same way and when this happens if I choose to ask me every time I make a call in the GV app settings and choose GV to make the call it goes through, but when I chose do not use GV it won't work. I get a message that says, "I'm sorry, we are unable to complete your call at this time. Please try again later" and that's it. Since the Google Voice integration with Sprint I have noticed that no matter who you are calling you must dial 1, then the area code, then the # even if it is a local call.

[Q] Voice Mail icon

So after upgrading to ICS I have a voice mail icon on my notification bar. This is a data only device for me with no access to voice mail does anybody have an way to clear the icon?
Kirby
Ditto! Had it since first upgrading myself. Just figured out you can slide notifications away after pulling em all up, but sadly that one won't budge.
It's not a big problem, but does get rather annoying.
Has anyone tried removing the phone apks?
notinterested said:
Has anyone tried removing the phone apks?
Click to expand...
Click to collapse
This does remove the notification but borks the entire system. No cellular reception at all if you remove the phone.apk and .odex.
similar issue here
I got my Mediapad 2 weeks ago and had to get a new TMO SIM to make calls (old SIM refused to connect to network). I have had the new voicemail icon ever since and I have not upgraded or rooted anything. I'm looking forward to getting a clue on this mystery!
blunelson said:
I got my Mediapad 2 weeks ago and had to get a new TMO SIM to make calls (old SIM refused to connect to network). I have had the new voicemail icon ever since and I have not upgraded or rooted anything. I'm looking forward to getting a clue on this mystery!
Click to expand...
Click to collapse
The typical way to get rid of this is to call yourself and leave a voicemail then delete that voicemail. I've had this problem on Android devices in general on the last few iterations of the OS. The problem with the Mediapad is that most of us have a data only plan on our tablets.
I had a similar problem when I asked T-Mo to disable voicemail on my prepaid SIM. Ever since, any device I plug the SIM into remains convinced that there's a new voicemail. This has remained the case for 1.5 years now. Perhaps this is an overall problem with their provisioning of accounts that don't have voice/voicemail.
cmstlist said:
I had a similar problem when I asked T-Mo to disable voicemail on my prepaid SIM. Ever since, any device I plug the SIM into remains convinced that there's a new voicemail. This has remained the case for 1.5 years now. Perhaps this is an overall problem with their provisioning of accounts that don't have voice/voicemail.
Click to expand...
Click to collapse
So getting a new SIM could possibly resolve the issue.
lilaliend said:
So getting a new SIM could possibly resolve the issue.
Click to expand...
Click to collapse
I doubt it. For an unrelated reason I had to do a SIM swap on one of my trips to the USA, and the VM icon problem persisted through to the new SIM.
I think it's an issue in the way the accounts are provisioned. And T-Mobile hasn't managed to figure out a solution because I tried with them several times.
Come on guys simple solution.go to settings->apps->look for phone app and clear data/cache if this doesnt work do the same to the dialer app. This only clears that pesky voicemail notifacation.doesnt clear voicemail inbox
cazna said:
Come on guys simple solution.go to settings->apps->look for phone app and clear data/cache if this doesnt work do the same to the dialer app. This only clears that pesky voicemail notifacation.doesnt clear voicemail inbox
Click to expand...
Click to collapse
For me at least this won't work because I have neither a phone app or a dialer app. Nothing to clear, I personally think this is a provisioning issue that T-Mobile needs to deal with.
hiko36 said:
The typical way to get rid of this is to call yourself and leave a voicemail then delete that voicemail. I've had this problem on Android devices in general on the last few iterations of the OS. The problem with the Mediapad is that most of us have a data only plan on our tablets.
Click to expand...
Click to collapse
That's the only way I know how to remove the voicemail icon. Can your device use the wifi calling feature? Maybe then you can do what the quote says...
FOUND IT!
I have a T-Mobile Springboard running ICS as well. I went to settings->apps->Mobile Data... and hit Clear Data. It should immediately get rid of the stupid VM icon and I still have access to the mobile data.
JaiMega said:
I have a T-Mobile Springboard running ICS as well. I went to settings->apps->Mobile Data... and hit Clear Data. It should immediately get rid of the stupid VM icon and I still have access to the mobile data.
Click to expand...
Click to collapse
I'll have to try that when I get home. I meant to bring my tablet with me this morning but was running late. If this works, thanks for the tip!
JaiMega said:
I have a T-Mobile Springboard running ICS as well. I went to settings->apps->Mobile Data... and hit Clear Data. It should immediately get rid of the stupid VM icon and I still have access to the mobile data.
Click to expand...
Click to collapse
I don't have any option to clear data so unless I'm missing something this isn't option for me.
rkwhyte2 said:
I don't have any option to clear data so unless I'm missing something this isn't option for me.
Click to expand...
Click to collapse
Rkwhyte,
It is found in Settings->Applications->All apps->Mobile Data
from there select Clear data and BOOM the voicemail icon goes away. Don't touch mobile network configuration though.
luvduchovny said:
Rkwhyte,
It is found in Settings->Applications->All apps->Mobile Data
from there select Clear data and BOOM the voicemail icon goes away. Don't touch mobile network configuration though.
Click to expand...
Click to collapse
Thanks for the info that did indeed solve the problem.
rkwhyte2 said:
Thanks for the info that did indeed solve the problem.
Click to expand...
Click to collapse
The only problem I see though is if I turn the device completely on then turn it on again the VMail icon appears again. But that's okay. At least I know how to clear it when I'm working on my tablet so that I don't accidentally touch it again (which I've done many times). :laugh:
I have the same issue with my tablet plan :crying:

[Q] Phone icon notification is not clearing

Can you tell me how can i clear the notification if you got a missed call and can see the number of missed calls in the "phone " icon?
I think its a problem here as even if i delete all call logs from the phone and still not clearing it. Th icon still says 2 in the top of the "phone" icon!!! Weired, isnt it?
me to, have number one in the icon
janshuizing said:
me to, have number one in the icon
Click to expand...
Click to collapse
Do you have any idea how to clear it?
Never had this problem. try clearing data for Phone from Settings --> Apps --> All --> Phone --> Clear Data
Dit a factory reset but will not do that everytime. will try next time clear data
It happend when i slide to unlock with the missing call icon.
I must now unlock the phone with a code so i hope now it is over
viveeshk said:
Can you tell me how can i clear the notification if you got a missed call and can see the number of missed calls in the "phone " icon?
I think its a problem here as even if i delete all call logs from the phone and still not clearing it. Th icon still says 2 in the top of the "phone" icon!!! Weired, isnt it?
Click to expand...
Click to collapse
Yes,mine too 2 miss call always ,try every way but can't remove it.
watsa said:
Never had this problem. try clearing data for Phone from Settings --> Apps --> All --> Phone --> Clear Data
Click to expand...
Click to collapse
Hi Watsa, thanks for the reply but it is still not working. i have force stop the phone service as well as cleared its data.
Dont want to reset the phone for this purpose as i have plenty of apps installed, dont want to redo everything again.
Anybody can help me please?
use a launcher..i dont have this issue
Dont want to use a launcher as i like TouchWIz.
Any other suggestions??

[Q] Send pictures while in a call

So yesterday I'm on the phone and I go to send a picture to someone(MMS) and after a bit it came up with a box saying it failed and to retry now or later. I tried it a few more times and still nothing. I know my Galaxy S3 allowed me to send picture messages while in calls so is this a device limitation? Am I the only one experiencing this? Or is there a New law or something that doesn't allow picture sending while in calls for some reason?
Just wanted to get some feedback to see what other people are experiencing.
XXchocolatetouchXX said:
So yesterday I'm on the phone and I go to send a picture to someone(MMS) and after a bit it came up with a box saying it failed and to retry now or later. I tried it a few more times and still nothing. I know my Galaxy S3 allowed me to send picture messages while in calls so is this a device limitation? Am I the only one experiencing this? Or is there a New law or something that doesn't allow picture sending while in calls for some reason?
Just wanted to get some feedback to see what other people are experiencing.
Click to expand...
Click to collapse
Which app were you trying to send it through? And no, there is no new law that would stop this.
Is it possible you were on wifi when you were trying? From what I understand Verizon devices will not send picture messages over wifi, they have to use the network.
Stock LG messaging app, stock dialer. Rooted device and that's about it. I noticed I actually do not need mobile data on to send and receive picture messages normally (not in a call) so I typically leave it off when I don't need it for data.
My setup when I tried was WiFi on and connected to my home network, mobile data off, and phone call present. Would not allow me to send the picture. I'll try it with data on later and see if it works.
Didn't think it was a law, Which is good. May be that the data was off. And yes Verizon phones do not send pictures through WiFi they do need mobile data for Verizon services (text,MMS).
Well weird.. Called my voicemail and sent a picture message to myself and it went through both with data on and off.
Well I must have had another issue last night where it wasn't wanting to send. Weird thing is it sent after I hit try again and was off the phone.
Only thing I could think of is that the area I was at before typically gets less coverage (although still 4g).
So I'm confused but as long as it works I'll be happy!
Any solutions please update us
XXchocolatetouchXX said:
Stock LG messaging app, stock dialer. Rooted device and that's about it. I noticed I actually do not need mobile data on to send and receive picture messages normally (not in a call) so I typically leave it off when I don't need it for data.
My setup when I tried was WiFi on and connected to my home network, mobile data off, and phone call present. Would not allow me to send the picture. I'll try it with data on later and see if it works.
Didn't think it was a law, Which is good. May be that the data was off. And yes Verizon phones do not send pictures through WiFi they do need mobile data for Verizon services (text,MMS).
Click to expand...
Click to collapse
XXchocolatetouchXX said:
Well weird.. Called my voicemail and sent a picture message to myself and it went through both with data on and off.
Well I must have had another issue last night where it wasn't wanting to send. Weird thing is it sent after I hit try again and was off the phone.
Only thing I could think of is that the area I was at before typically gets less coverage (although still 4g).
So I'm confused but as long as it works I'll be happy!
Click to expand...
Click to collapse
shamiflavour said:
Any solutions please update us
Click to expand...
Click to collapse
I the solution was found. Apparently a fluke issue.
Yes, seems something else was the issue there. I figured it was the call because that was the main thing I was using the phone for. If I get anymore info on this I will share.
XXchocolatetouchXX said:
Yes, seems something else was the issue there. I figured it was the call because that was the main thing I was using the phone for. If I get anymore info on this I will share.
Click to expand...
Click to collapse
Thanks a lot for your sincere efforts...☺

Question Pixel 6 Contacts Bug

Hi good people of XDA, Iam facing a serious issue in the Contacts app of my new Google Pixel 6.
When I call somebody and they answer their phone, the call shows as "Private number" in the Recents tab.
If they do not answer, then the contact name is shown normally, as it should.
Take a look at the screenshot here: https://postimg.cc/jL1yT1NX
All items shown as "Private" are calls that I made and they answered.
I've searched online, but i didn't find anything related to this issue. Am i he only one who is facing it?
Any insights could help a lot.
Gonik said:
Hi good people of XDA, Iam facing a serious issue in the Contacts app of my new Google Pixel 6.
When I call somebody and they answer their phone, the call shows as "Private number" in the Recents tab.
If they do not answer, then the contact name is shown normally, as it should.
Take a look at the screenshot here: https://postimg.cc/jL1yT1NX
All items shown as "Private" are calls that I made and they answered.
I've searched online, but i didn't find anything related to this issue. Am i he only one who is facing it?
Any insights could help a lot.
Click to expand...
Click to collapse
Looks like your carrier is blocking caller ID on outgoing calls or you somehow enabled it on your own. I know with Verizon I can block my number on all calls or on a case by case basis.
bobby janow said:
Looks like your carrier is blocking caller ID on outgoing calls or you somehow enabled it on your own. I know with Verizon I can block my number on all calls or on a case by case basis.
Click to expand...
Click to collapse
Hi bobby, thanks for the reply.
Caller ID is not blocked. The person that receives the call is seeing my number.
Gonik said:
Hi bobby, thanks for the reply.
Caller ID is not blocked. The person that receives the call is seeing my number.
Click to expand...
Click to collapse
Oh I get it now. That's an odd one, I can't seem to find a setting where that would change things.
Maybe an app you have is messing things up. Have you tried making a call while in safe mode?
chaimav said:
Maybe an app you have is messing things up. Have you tried making a call while in safe mode?
Click to expand...
Click to collapse
Explain safe mode please.
When you are on the the Emergency, Lockdown, Power Off... Etc screen, long press on Power Off. It will give you an option to reboot into Safe Mode.
Safe mode disables all of the apps you installed so you can see if it's an app causing the issue.
Just reboot again to get out of safe mode.
Go to settings > apps > all apps, tap on the 3 dots (upper right) and 'Show system' apps. Then try clearing cache and data for:
- dialer (phone app)
- phone storage
- contacts app
- contacts storage
Then reboot.
Not sure if that will help, but does not do any harm, it will resync all your contacs.
Hi all,
Thank you for your replies. I tried both suggestions.
I rebooted in safe mode and tried calling my wife.
The problem persisted.
I tried clearing data and cache for the apps suggested and rebooting the phone.
The problem persisted.
The strange thing while I am calling the phone of the contact is shown in the dialer. As soon as the person I am calling answers the phone their name is replaced and the dialer app shows "Private number" instead.
I am really confused!
Gonik said:
Hi all,
Thank you for your replies. I tried both suggestions.
I rebooted in safe mode and tried calling my wife.
The problem persisted.
I tried clearing data and cache for the apps suggested and rebooting the phone.
The problem persisted.
The strange thing while I am calling the phone of the contact is shown in the dialer. As soon as the person I am calling answers the phone their name is replaced and the dialer app shows "Private number" instead.
I am really confused!
Click to expand...
Click to collapse
Post it on Reddit r/GooglePixel sub. This can't be unique. I'm thinking carrier related but just a shot in the dark at this point.
bobby janow said:
Post it on Reddit r/GooglePixel sub. This can't be unique. I'm thinking carrier related but just a shot in the dark at this point.
Click to expand...
Click to collapse
Hi bobby!
Already did, almost 3 weeks ago (link). Unfortunately no reply.
Gonik said:
Hi bobby!
Already did, almost 3 weeks ago (link). Unfortunately no reply.
Click to expand...
Click to collapse
I'm intrigued. Which carrier? Do you have wifi calling you can try out?
Maybe something in permissions manager?
Hello! We have the same problem. On my wife's phone (Pixel 6), the phone writes private number for outgoing calls. There is no problem with incoming calls. Like Gonik, I tried everything, but nothing helped.
We live in Hungary and our mobile service provider is Telekom.
Carrier: Cablenet
Wifi calling: not supported
My next step is to try a sim card from a different carrier.
ChrYslerHUN said:
Hello! We have the same problem. On my wife's phone (Pixel 6), the phone writes private number for outgoing calls. There is no problem with incoming calls. Like Gonik, I tried everything, but nothing helped.
We live in Hungary and our mobile service provider is Telekom.
Click to expand...
Click to collapse
I am relieved that I am not alone! At the same time, I am sorry your wife is going through the same problem.
Hopefully Google will acknowledge it soon.
Gonik said:
I am relieved that I am not alone! At the same time, I am sorry your wife is going through the same problem.
Hopefully Google will acknowledge it soon.
Click to expand...
Click to collapse
Thank you!
Yes, it would be nice to fix it because the error is pretty frustrating. And on top of that, she got the phone from me as a gift.
Omg, I am not alone. So I bought unlocked phone in USA, and I am using it in Serbia (Europe) on mts network. ChrYslerHUN is in neighboring Hungary, so it could be related to usa/europe differences and European carriers.
But still, I have never seen anything like that, and it is quite frustrating. What does outgoing calls have to do with carriers. Your phone. should know which numbers you dialed, right.
Gonik said:
Carrier: Cablenet
Wifi calling: not supported
My next step is to try a sim card from a different carrier.
Click to expand...
Click to collapse
Or place your sim in a different device.
I'm having the exact same issue. Not only me, my wife also has a Pixel 6 and is experiencing the same problem. I've searched in Google but only found a couple of posts in Reddit and this one. Has anyone found a solution for this? It's kind of annoying. I'm from Spain.
Happy New Year to Everyone!
In the meantime, I installed another dialer application that can also record calls, so the problem is partially resolved, as it shows the called party properly during recordings. Regardless, it would even be nice to have an official fix for the bug.
The dialer application name is: ACR Phone
ACR Phone - Apps on Google Play
Privacy respecting phone dialer app with SIP and call recording support
play.google.com

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