Amazfit Pace dead after 1 week - Amazfit

I bought the Amazfit Pace Model A1612, 1 week ago. Everything was perfect.
Today when going for a run, the watch got stuck when I pressed the 'Run' activity.
It stayed like this for 5 minutes before I decided to turn it off by holding the power button.
It then turned off and now seems completely dead. It doesn't turn on, even when connected to the charger.
It had 40% battery when this happened.
Firmware version was 1.3.3a
Help?

guy1243 said:
I bought the Amazfit Pace Model A1612, 1 week ago. Everything was perfect.
Today when going for a run, the watch got stuck when I pressed the 'Run' activity.
It stayed like this for 5 minutes before I decided to turn it off by holding the power button.
It then turned off and now seems completely dead. It doesn't turn on, even when connected to the charger.
It had 40% battery when this happened.
Firmware version was 1.3.3a
Help?
Click to expand...
Click to collapse
Did you try connecting it to a PC/Mac to see if it is recognized? somewhere here in XDA there was method to go into fastboot manually.

madtech360 said:
Did you try connecting it to a PC/Mac to see if it is recognized? somewhere here in XDA there was method to go into fastboot manually.
Click to expand...
Click to collapse
Yes I did. The PC doesn't even detect that it is connected.
The fastboot method requires the watch to first turn on, but it doesn't.
I also tried cleaning the contacts, which I believe are not the problem, as this is a completely new watch.

Had the same problem after a month
My amazfit is got stuck on this morning and tried to shutdown but nothing worked then after sometime it seems completely off and no response by charging, connecting to pc...nothing... Please give me a solution... Thanks in advance,.

Amazafit pace dead
My amazfit pace is dead after 05 days. It got stuck during alarm in the morning. Eventually had to shut down. Now its not switching ON at all. Not even being detected as usb on laptop/mac. Please help me.

Some users reported that after cleaning the connector pins in both the watch and the charging cradle fixed it... Specially if you have used it with sweat or get mildly wet, the pins may get dirty or even corroded. There is a page on Amazfit official website with pics about how to clean it: use a toothpick and/or brush. Good luck.

I have same problem. USB Device is not detected by the computer. Amazfit does not boot at all, does not respond in any way. Completely brick.
---------- Post added at 08:28 PM ---------- Previous post was at 08:00 PM ----------
Oh, I've got some connectivity with the usb device:
Code:
➜ ~ sudo lsusb -d a108:4785 -v
Bus 003 Device 009: ID a108:4785
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0xa108
idProduct 0x4785
bcdDevice 1.00
iManufacturer 1 Ingenic
iProduct 2 JZ4785 USB Boot Device
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 500mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0000
(Bus Powered)

solution found: https://forum.xda-developers.com/showpost.php?p=74556165&postcount=83

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Status follow up
Hi, I just did a Bootloader test on the battery.
Off the external power ( on battery)
Battery Test
Charge Status
AC OUT
Main Voltage:
0x0261 --> the number is keep going down????
Ext. Voltage:
0x0000
Chg. Voltage:
0x0000
VOS: FFFF
ROB: 0272
When I plug it into the craddle ( on external power)
Battery TEST
Charge Status
ERROR !!
Main Voltage:
0x0261
Ext. Voltage:
0x0000
chg. Voltage:
0x0000
VOS: FFFF
ROB: 0272
Can someone please help me and let me know what this means. I know the craddle is work because I tried on 2 different craddles and same result. when it's on battery, why the main voltage is keep going down?? Is that mean the battery is no good? Please help me.
Thank You so much for everyone read my post.
Thanks
sam
You may have an internal protection fuse blown.
I have this exact same problem.Did you fix it?
Please inform me if any one of You fixed this error. I have the same.
I have the exact same problem, I have 2 batteries and two cradles. The problem still exists with every combination, so therefore I can only thinks it's a hardware problem. I've upgraded the software, still the same. How do you do a bootloader test on the battery?
I have the exact same problem, I have 2 batteries and two cradles. The problem still exists with every combination, so therefore I can only thinks it's a hardware problem. I've upgraded the software, still the same. How do you do a bootloader test on the battery?

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yahya69 said:
As per subject: My son's YP-GS1CB as of lately fails to boot. When I connect it with a cable to a computer, after a while the screen flickers, then the screen goes black. I have seen this Samsung related thread: Screen flickering and phone turning off? READ THIS!. I can't say that the battery bulges, but still, the charging behaviour of the devices has been weird in the past: The first 50% took just a minute or so and the rest took much longer, i.e. the time you would expect for charging. Also, it has been crashing relatively often.
When I connect the device to my computer running Linux, the system log says:
Apr 25 12:49:19 erwin kernel: usb 7-1: new high-speed USB device number 16 using ehci-pci
Apr 25 12:49:19 erwin kernel: usb 7-1: unable to get BOS descriptor
Apr 25 12:49:19 erwin mtp-probe[2164]: checking bus 7, device 16: "/sys/devices/pci0000:00/0000:00:1d.7/usb7/7-1"
Apr 25 12:49:19 erwin mtp-probe[2164]: bus: 7, device: 16 was not an MTP device
So, could replacing the battery be a solution? Just thought I'd ask here before actually ordering one.
Thanks a lot in advance for any comments!
Click to expand...
Click to collapse
I have bad news to tell you, however before i tell it to you i will give a disclaimer. I AM NOT AN EXPERT, I JUST KNOW A BIT ABOUT HOW BATTERIES SHOULD WORK AND HOW THESE DEVICES SHOULD WORK. (In caps just to grab your attention and prove as an effective disclaimer, not meant as yelling.) now that that is out of the way, the bad news i have to give you is that in my opinion, it is not the battery that is your problem. however to fully test this theory try fully charging the battery and test it with a voltmeter. if the meter reads just above spec when the battery is at 100%, then it is the device, if it isnt, try replacing the battery.
also, are you sure that the device is in mtp mode when syncing it with the computer. and if you mean crashing by restarting often, then yeah they do that and it is annoying but i haven't found a solution to fixing that problem.
I hope this info gives you some help and new things to try.
also, that fourm you sited is for a phone, this device is very different. dont expect what you read for one device is true for another.
henk5066 said:
I have bad news to tell you, however before i tell it to you i will give a disclaimer. I AM NOT AN EXPERT, I JUST KNOW A BIT ABOUT HOW BATTERIES SHOULD WORK AND HOW THESE DEVICES SHOULD WORK. (In caps just to grab your attention and prove as an effective disclaimer, not meant as yelling.) now that that is out of the way, the bad news i have to give you is that in my opinion, it is not the battery that is your problem. however to fully test this theory try fully charging the battery and test it with a voltmeter. if the meter reads just above spec when the battery is at 100%, then it is the device, if it isnt, try replacing the battery.
also, are you sure that the device is in mtp mode when syncing it with the computer. and if you mean crashing by restarting often, then yeah they do that and it is annoying but i haven't found a solution to fixing that problem.
I hope this info gives you some help and new things to try.
also, that fourm you sited is for a phone, this device is very different. dont expect what you read for one device is true for another.
Click to expand...
Click to collapse
Thank you for your message. Seems you were right: A replacement battery didn't help, and I had to send the device in for repair, where the mainboard was replaced. I was still within warranty, though, so except from very minor data loss, no harm resulted....

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No hope!
Unfortunately no
oifjasofhoiadfkjhkdfhhhhd said:
Hi,
My friend gave me his Honor 9 which was damaged by water (snow).
Phone was dead but after cleaning it and drying and connecting to USB I can see blue LED lit where the earpiece is. The battery is dead. Now: is there any hope for the phone, maybe connecting new battery could bring it to life? I'm not sure if I should spend more time playing with it.
Some additional info: when connected to USB it draws 180 mA, trying to power it through battery connector doesn't do anything. When power button is pressed for ~8 seconds current slightly increases (0,5 s) then goes back to 180 mA - I suspect the reset circuitry or even CPU is alive. LCD is not showing anything. Telephone is not detected on USB port.
Thanks for any tips.
L.
Click to expand...
Click to collapse
There is none unfortunately..

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