Phone menu in, Network Out ! - Moto Z Questions & Answers

Hi,
Following a tips in an android newsblog (In France), i was visiting the *#*#4636#*#* menu.
By curiosity, I tap on the menu "Sélectionner une bande radio" (choose a baseband).
I've only a "United States" choice but after did nothing. I lose all my phone network.
Just the data work and the sms.
What can I do to this ?
I think to flash a baseband firmware but where can I find one ?
Thanks for everyone who could save my phone

RyseSorel said:
Hi,
Following a tips in an android newsblog (In France), i was visiting the *#*#4636#*#* menu.
By curiosity, I tap on the menu "Sélectionner une bande radio" (choose a baseband).
I've only a "United States" choice but after did nothing. I lose all my phone network.
Just the data work and the sms.
What can I do to this ?
I think to flash a baseband firmware but where can I find one ?
Thanks for everyone who could save my phone
Click to expand...
Click to collapse
Switch your radio band back to automatic? Go to *#*#4636#*#* and click the overview (3 dots) at the top right. Hit select radio band, then hit automatic. Reboot phone.

Thanks but no auto option for me :/
I've done a Factory reset but no change.

Somcom3X said:
Switch your radio band back to automatic? Go to *#*#4636#*#* and click the overview (3 dots) at the top right. Hit select radio band, then hit automatic. Reboot phone.
Click to expand...
Click to collapse
I try to put network in Only 3G or 2G and got nothing. Maybe that's why there's no call but sms and data. No VoLTE in France.
When selecting United States band (that I didn't want to do), i break the 3G and 2G connection.

Hi,
I've speak with the Motorola support in France.
In the hidden menu, i've selected the united states band so now I only received the LTE (the only which are the same than here). No 3G and no 2G.
And because We've got no VoLTE, I can't use calls.
And no method to revert this process.
Go in warranty...

Actually there should be a way, because I have the selection:
Automatic
Europe
Automatic
United States
You probably have to update to a current stock ROM so the modem firmware updates and you might be able to select a different baseband... all theory but if you still have the phone, it's worth a try.
edit: I'm using a custom ROM, so I may be wrong.
For you there is no way of using a custom ROM without having problems with warranty.

If still relevant, I made the same mistake with my stock Moto xt1650-03 and the only way managed to restore signal was by using fastboot erase modemst commands. Though I have seen people not recommending this method, it worked for me.

Related

No signal - phone does not want to register

hi there, my atrix does not want to register at operator.
My phone was always trying to use 2g cause of better signal.
I went to Admin menu (*#*#4636#*#*), changed to WCDMA preffered, but in about a minute it did not change. I tapped function key and then Select Radio Band, it was only USA - i tapped it.
So he do not even try to register at any operator.
but i can call 112.
there is no any band other thsn USA.
Our band are almost same
900/1800/2100
So at least some operators must register.
may be i can refresh the modem part via bootmenu?
Or is there a way to reflash the modem part?
thanx
motrola forum - https://supportforums.motorola.com/message/353262 same situation, but with other ppl.
i found a solution...
1. backup via CWM
2. phone reset
3. restore backup.

[Q] *#*#4636#*#*

Hi friends,
i was playing around with the title code of this topic.
After entering *#*#4636#*#* in my x10,i selected phone information,pressed the physical menu key on left of phone,than clicked "select radio band". In that there was only option under the "set gsm/umts band" which read "usa band".
I selected that and instantly lost network signal. I live in india and the phone is of usa at&t unlocked.
Now i am not getting signal. I tried to press the menu key again but it reads "usa band only". Tried to manully select network,but no luck.
Finally i also did factory reset,wiped cache partition,reflashed my wolfbreak rom ,but could nt get signal.
What else can i try?
is there any one who can help?
IS there anyway to rollback to original/default settings/bands?
any chance that there is a restore, or similar button inside that menu? Have you checked this?
Solution to incorrect Country Band selected
leechgod27 said:
Hi friends,
i was playing around with the title code of this topic.
After entering *#*#4636#*#* in my x10,i selected phone information,pressed the physical menu key on left of phone,than clicked "select radio band". In that there was only option under the "set gsm/umts band" which read "usa band".
I selected that and instantly lost network signal. I live in india and the phone is of usa at&t unlocked.
Now i am not getting signal. I tried to press the menu key again but it reads "usa band only". Tried to manully select network,but no luck.
Finally i also did factory reset,wiped cache partition,reflashed my wolfbreak rom ,but could nt get signal.
What else can i try?
Click to expand...
Click to collapse
Okay, here's the fix - I found this out because I did EXACTLY THE SAME (curiosity killed this particular cat!!) and PRESD BUTAN (USA Band) without thinking, on my Japanese X10 (SO-01B), which, as you did, set my phone to the wrong band for Japan. Duh!
Anyway on to the fix...
1) Bring up the service menu with *#*#4636#*#* at the phone dialer
2) Select Phone Information menu
3) Switch the phone to FLIGHT/AIRPLANE MODE (I did this by dragging down the top menu bar on my phone which is running a custom rom)
4) Press the menu key and SELECT RADIO BAND - you'll see the complete list of country bands - do NOT select a band yet....
5) Switch FLIGHT/AIRPLANE MODE OFF
6) Select the country Band you require - you should now see a success message.
7) Congratulations on getting your cellphone signal back
Regards!
psyphah said:
Okay, here's the fix - I found this out because I did EXACTLY THE SAME (curiosity killed this particular cat!!) and PRESD BUTAN (USA Band) without thinking, on my Japanese X10 (SO-01B), which, as you did, set my phone to the wrong band for Japan. Duh!
Anyway on to the fix...
1) Bring up the service menu with *#*#4636#*#* at the phone dialer
2) Select Phone Information menu
3) Switch the phone to FLIGHT/AIRPLANE MODE (I did this by dragging down the top menu bar on my phone which is running a custom rom)
4) Press the menu key and SELECT RADIO BAND - you'll see the complete list of country bands - do NOT select a band yet....
5) Switch FLIGHT/AIRPLANE MODE OFF
6) Select the country Band you require - you should now see a success message.
7) Congratulations on getting your cellphone signal back
Regards!
Click to expand...
Click to collapse
Tks 4 ur guide !
I have Japanese X10 (SO-01B) too. Now it's X10i ( Unlocked).
My phone restart when using 3G. I checked *#*#4636#*#* and it's show USA band. I'm From Vietnam ( East ASIA), so which Band must I select?
My Signal is OK, but still problem with 3G ( Reboot phone when using 3G ), what should i do?
Tks 4 ur help so much !
I have no signal too in my sony xperia z indonesia......can i help.
I try your trick,but not work in my device.... Only usa band in my device...
:crying:
I got to the menu as described but the only GSM/UTMS band available is USA. How do I get the others back?
radio band reset
Hey man,
i know this is a really old thread but this exact thing happened to me on my Nexus 6P. I'm in India too and now am stuck without any signal. I've tried everything from factory reset to flashing factory images . Were you able to resolve your issue?
Hi frinend
I was playing around with the title code of this topic.
After entering *#*#4636#*#* in my x10,i selected phone information
"Set preferred network type" - "Unknown"
Not set - Gsm , CDMA any
pleases Help
leechgod27 said:
Hi friends,
i was playing around with the title code of this topic.
After entering *#*#4636#*#* in my x10,i selected phone information,pressed the physical menu key on left of phone,than clicked "select radio band". In that there was only option under the "set gsm/umts band" which read "usa band".
I selected that and instantly lost network signal. I live in india and the phone is of usa at&t unlocked.
Now i am not getting signal. I tried to press the menu key again but it reads "usa band only". Tried to manully select network,but no luck.
Finally i also did factory reset,wiped cache partition,reflashed my wolfbreak rom ,but could nt get signal.
What else can i try?
Click to expand...
Click to collapse
Recently i also got into the same situation and the other day i had an early morning flight to catch, so i was in a hurry, i seeked all over the net but didn't got any solution other then flashing the ROM again which was a headache. Here i get you the solution of the same without formating the device !!
Boot your device to bootloader !! Execute following comands these worked on Motorola devices but will work on other too !!
Code:
fastboot devices
fastboot erase modemst1
fastboot erase modemst2
fastboot erase cache
fastboot reboot
somyatiwari59 said:
Boot your device to bootloader !! Execute following comands these worked on Motorola devices but will work on other too !!
Code:
fastboot devices
fastboot erase modemst1
fastboot erase modemst2
fastboot erase cache
fastboot reboot
Click to expand...
Click to collapse
hi, does erasing the modemst mess with the phone's communication functionalities? some forums are reporting problems after erasing the modemst (http://forum.xda-developers.com/moto-g/help/sim-status-erasing-modemst-t3160579) but it was on a different device. I'm on lenovo zuk z1, and having the same problem. I would like to try this solution out if it does not mess with the communication functions.
jflee said:
hi, does erasing the modemst mess with the phone's communication functionalities? some forums are reporting problems after erasing the modemst (http://forum.xda-developers.com/moto-g/help/sim-status-erasing-modemst-t3160579) but it was on a different device. I'm on lenovo zuk z1, and having the same problem. I would like to try this solution out if it does not mess with the communication functions.
Click to expand...
Click to collapse
Hey man, did you try in your zuk z1?
Hi friends,
i was playing around with the title code of this topic.
After entering *#*#4636#*#* in my SONY Z i selected phone information,pressed the physical menu key on left of phone,than clicked "select radio band".
I selected that and instantly lost network signal. I'm in india.
Now i am not getting signal. I tried to press the menu key again but it reads "usa band only". Tried to manully select network,but no luck.
Finally i also did factory reset,wiped cache partition,reflashed my wolfbreak rom ,but could nt get signal.
jflee said:
hi, does erasing the modemst mess with the phone's communication functionalities? some forums are reporting problems after erasing the modemst (http://forum.xda-developers.com/moto-g/help/sim-status-erasing-modemst-t3160579) but it was on a different device. I'm on lenovo zuk z1, and having the same problem. I would like to try this solution out if it does not mess with the communication functions.
Click to expand...
Click to collapse
No it doesnt
Stuck in bootloop
My Zuk z1 is not stuck on the cyanogen logo after doing this. Someone please help !!!
SurenSeven said:
Hey man,
i know this is a really old thread but this exact thing happened to me on my Nexus 6P. I'm in India too and now am stuck without any signal. I've tried everything from factory reset to flashing factory images . Were you able to resolve your issue?
Click to expand...
Click to collapse
I want to help, sorry for my bad english
- First u can download LTE DISCOVERY on your android, open it, switch to discover
- before u start the restart of network in Lte discovery you must get in to the *#*#4636#*#*, then select the phone information
- ok now start the Lte discovery switch to discover menu, then restart the network (you have 7 second countdown)
- then quick change to the select radio band (that you phone *#*#4636#*#* before) quick change the band to AUTOMATIC
- YEAHHHH woks
- no need flash or install your default rom
---------- Post added at 08:15 AM ---------- Previous post was at 08:08 AM ----------
I want to help, sorry for my bad english
- First u can download LTE DISCOVERY on your android, open it, switch to discover
- before u start the restart of network in Lte discovery you must get in to the *#*#4636#*#*, then select the phone information
- ok now start the Lte discovery switch to discover menu, then restart the network (you have 7 second countdown)
- then quick change to the select radio band (that you phone *#*#4636#*#* before) quick change the band to AUTOMATIC
- YEAHHHH works
Hope that help you all guys
Hi Brother,
I'm facing the same issue on my Nexus 6p in India purchased from USA. Do you have any solution to deal with this problem?
Thanks.
Omg! I posted this in 2012 ? After 5 years still people are facing this issue! As far as i can remember i had to reflash stock Rom to get it back to normal. Thanks everyone for replies

If you ever set the wrong Country Band on your X10, Here's the fix...

Entering this as a new thread because this caught me out tonight and I spent hours trying to find the fix...
Here's the fix - I found this out because I did EXACTLY THE SAME (curiosity killed this particular cat!!) and PRESD BUTAN (USA Band) without thinking, on my Japanese X10 (SO-01B), which, as you can imagine, set my phone to the wrong band for Japan. Duh!
Anyway on to the fix...
1) Bring up the service menu with *#*#4636#*#* at the phone dialer
2) Select Phone Information menu
3) Switch the phone to FLIGHT/AIRPLANE MODE (I did this by dragging down the top menu bar on my phone which is running a custom rom)
4) Press the menu key and SELECT RADIO BAND - you'll see the complete list of country bands - do NOT select a band yet....
5) Switch FLIGHT/AIRPLANE MODE OFF
6) Select the country Band you require - you should now see a success message.
7) Congratulations on getting your cellphone signal back
Regards!

Selected "Select GSM/UMTS Band" on Sprint XT25126 - GSM is dead

Some while ago I unlocked my XT1526 by installing the "Network" application (which is relly the same as the test menu you get with a keycode on some Motos) from playstore, and selecting "LTA/GSM only (auto)" from the menu brought up there...
The phone worked in India on 3G, and now in Italy on 3G as well. Thinking I would be able to select specific bands, I went into the "Network" to select GSM/UMTS Band and ttried the possible settings (my phone was offering USA Band, Cellular, and PCS).
Total outcome - phone no longer works with GSM. So, I was clever....
Google doesn't yield all that much, best info was here => http://www.droidforums.net/threads/3g-network-disappears.111409/
There the Op eventually fixed it by flashing droid sbf from Google.
Regrettably, there's no such SBF (full firmware restore file) for the Sprint XT1526 available. Any other recommendations what I might do? I'd go for a full firmware restore, and there appear to be a few good threads on FW restore, but not for a Sprint model...
http://forum.xda-developers.com/moto-e-2015/general/stocks-firmwares-moto-e-t3113235
http://forum.xda-developers.com/showthread.php?t=2759495
http://forum.xda-developers.com/mot...e-restore-moto-e-2015-stock-firmware-t3044936
My phone is on 5.something at whatever Sprint currently is... Any rumors whether another update might be pushed out by Sprint soon that might "magically" fix this by overwriting the current FW and settings?
Final warning - there's not a lot of discussion about this option, but it seems it has caused nothing but grief for all that used it.
Thanks!
Unlock bootloader and erase modemst1 and modernst2
You are done.
No data loss
Sent from my XT1093 using XDA-Developers mobile app

[SOLVED] Accidentally changed the Radio Band to USA

So by a stupid mistake I have selected in *#*#4636#*#* the Radio Band to USA. The signal suddenly dropped and it stopped working at all, the nework does not connect except in 4G and only for data. Calls and text are not working, only 4G data works fine. This is on the sim1 though. On sim2 all is ok (except that with the X829 ROM, on sim2 I have no data, and on sim1 I have no calls )) ). I was on sim1 when I've changed the Radio Band, so I guess that only this one got affected since sim2 is working properly.
Is there any Radio Band files that I can restore? Or some app that can restore the settings of the modem?
Any help is highly appreciated.
PS: Reinstalling the ROM (clean or dirty) doesn't help. Factory resetting also doesn't help. I would downgrade to 014s but I'm afraid not to end up with a brick.
Change the rom
valy_cta said:
So by a stupid mistake I have selected in *#*#4636#*#* the Radio Band to USA. The signal suddenly dropped and it stopped working at all, the nework does not connect except in 4G and only for data. Calls and text are not working, only 4G data works fine. This is on the sim1 though. On sim2 all is ok (except that with the X829 ROM, on sim2 I have no data, and on sim1 I have no calls )) ). I was on sim1 when I've changed the Radio Band, so I guess that only this one got affected since sim2 is working properly.
Is there any Radio Band files that I can restore? Or some app that can restore the settings of the modem?
Any help is highly appreciated.
PS: Reinstalling the ROM (clean or dirty) doesn't help. Factory resetting also doesn't help. I would downgrade to 014s but I'm afraid not to end up with a brick.
Click to expand...
Click to collapse
If i were you. I would change the rom from china to indian rom. It would help you. The radio band of chinese rom and the indian rom is different. It would replace the radio band of chinese rom and if it doesn't work. Then return to the chinese rom
I'm 100% sure it would help you.
valy_cta said:
So by a stupid mistake I have selected in *#*#4636#*#* the Radio Band to USA. The signal suddenly dropped and it stopped working at all, the nework does not connect except in 4G and only for data. Calls and text are not working, only 4G data works fine. This is on the sim1 though. On sim2 all is ok (except that with the X829 ROM, on sim2 I have no data, and on sim1 I have no calls )) ). I was on sim1 when I've changed the Radio Band, so I guess that only this one got affected since sim2 is working properly.
Is there any Radio Band files that I can restore? Or some app that can restore the settings of the modem?
Any help is highly appreciated.
PS: Reinstalling the ROM (clean or dirty) doesn't help. Factory resetting also doesn't help. I would downgrade to 014s but I'm afraid not to end up with a brick.
Click to expand...
Click to collapse
I did the same thing by my mistake.And my le max 2 also became not able to connect internet. In my case, it can't connect both 4G and 3G .
But I fixed it. But I don't know that it get back to the original completely.
I'm japanese.And I'm sorry for that my English skil is very poor.
My current rom is Le2_X820-MAX_ROW-5.8.015S_V29_CUOCO92.
I used DFS CDMA TOOL and checked the items on the "Band Preferred" same as "RF BC Config".
1. download HTC Diag Driver. You have to customize .inf file later.
2. conect device to your windows pc and choose MTP and USB Debugging.
3. enter the follows command.
"adb shell"
"su"
"setprop sys.usb.config diag,adb"
When you enter this command, your device change over diag mode.
4. diag driver install.
You have to find hardwawer ID from device manager.
And replace the hardware ID in .inf file.
5. If you install diag driver correctly, you will be able to use DFS CDMA TOOL.
sorry, I can't explain any more..English is difficult...
I bought my phone from china and I'm in US, and it works perfect on stock with LTE enabled for AT&T by default. Might I ask why did you change it to US band and it stopped working? It would still work right?
Ootp said:
If i were you. I would change the rom from china to indian rom. It would help you. The radio band of chinese rom and the indian rom is different. It would replace the radio band of chinese rom and if it doesn't work. Then return to the chinese rom
I'm 100% sure it would help you.
Click to expand...
Click to collapse
Many thanks for the advice but it didn't help. I had installed the indian rom and then to the chinese without any change in the behavior of the modem. I'll try the chatmonchy's advice to see if there will be any improvement.
xterminater07 said:
I bought my phone from china and I'm in US, and it works perfect on stock with LTE enabled for AT&T by default. Might I ask why did you change it to US band and it stopped working? It would still work right?
Click to expand...
Click to collapse
Actually I'm in Europe and looks like we use slightly different bands (??). I get 4G data but without calls. To other networks like 2G and 3G it connects sometimes but it's for few seconds only. I even don't remember what made me change the bands to USA, I guess I was curios what settings those were. The options are "USA band" and "Band 6", neither one is working well for my device. And strangely though, there is no other option to go back like "Auto" or something. It seems that I'm not the only one that did it. After a google search, it turned out that a lot of people had the same issue. For some, the factory reset helped, for others was flashing via TWRP the radio bands again.
I had solved the issue and I will post a guide later on for those who want to unlock additional bands or did the same mistake as I did.
Thanks for the help guys.
valy_cta said:
I had solved the issue and I will post a guide later on for those who want to unlock additional bands or did the same mistake as I did.
Thanks for the help guys.
Click to expand...
Click to collapse
That's good!!
I'm looking forward to your guide about unlock additional bands.
thread: [SOLVED] Accidentally changed the Radio Band to USA
Hi, gyus
I had the same problem, i select USA band and everything went wrong,
The simplest way for me was:
installing "X820 LeMax2 RevolutioN_Team Resurrection Remix", no other from TeamSpain, only Resurrection Remix
http://revolutionlemax2.blogspot.al/
https://mega.nz/#!T9o0wAhJ!iLa9mrPAr...VkCg3_L-q2RgnA
then after installation, go in dialer and call *#*#4636#*#*.
There are three band: Automaic, USA, and EURO.
I select the EURO and everything i'ts OK.
BEFORE DO ACTIONS DON'T FORGET TO BACKUP ALL THE ROM WHERE YOU ARE WITH TWRP
readion said:
Hi, gyus
I had the same problem, i select USA band and everything went wrong,
The simplest way for me was:
installing "X820 LeMax2 RevolutioN_Team Resurrection Remix", no other from TeamSpain, only Resurrection Remix
http://revolutionlemax2.blogspot.al/
https://mega.nz/#!T9o0wAhJ!iLa9mrPAr...VkCg3_L-q2RgnA
then after installation, go in dialer and call *#*#4636#*#*.
There are three band: Automaic, USA, and EURO.
I select the EURO and everything i'ts OK.
BEFORE DO ACTIONS DON'T FORGET TO BACKUP ALL THE ROM WHERE YOU ARE WITH TWRP
Click to expand...
Click to collapse
Hi, how to install this ROM? Which TRWP I need? I install with official TWRP, but bootlop after instalation.
Try this link for recovery by GrossoShop Couco92
https://www.androidfilehost.com/?w=files&flid=57913
---------- Post added at 02:35 PM ---------- Previous post was at 02:33 PM ----------
karellang said:
Hi, how to install this ROM? Which TRWP I need? I install with official TWRP, but bootlop after instalation.
Click to expand...
Click to collapse
Try this link for recovery by GrossoShop Couco92
https://www.androidfilehost.com/?w=files&flid=57913
Does not help. If I go to servise menu (dial *#*#4636#*#*) , I see Radio turned OFF and I can´t change it. How to solve this ?
Did you post any guide how you solved the issue?
Unfortunately USA band selected
Hi,
I live in India. I bought Oppo F3 Plus (CPH1613) 4Gb Ram, 64GB Storage, Qualcomm MSM8976 Pro Snapdragon 653 a year ago and was working too much fine. I was wondering about Qualcomm mobile secret codes and found this *#*#4636#*#* . I dialed this and accidentally changed radio band to USA band and suddnly on instant my mobile didn't get any network signal. From then, I went for Oppo care, and mobile repairing shops and self tried and tested for lots of time; but everyone unable to bring phone to normal. I reset my mobile, flashed stock rom for countless times, wiped all data but nothing helped me out. Finally i rooted my oppo f3 plus and tried to boot in fastboot mode; but Oppo removed bootloader and fastboot mode from 2016 (as posted in XDA). I got a little link about resetting USA band to automate and is erasing modemst1 and modemst2. But again it have to be performed from fastboot.
Help me out for my mobile.
You can flash a modem file, it will reset it as well. Changing the ROM won't update the modem configuration. Try to search modem files and flash them via TWRP.

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