Problem with microphone only Video Call (not with Audio-Call) - Android Q&A, Help & Troubleshooting

Hallo everybody,
I have Bluboo Maya Max with the latest original firmware (DK9F23WAE.LTXI.H.SCS8.0419.V3.07) and did not try to root the device or change anything related to audio setup.
When I try to use Maya Max for VOIP calls (only audio-calls) with Whatsapp or Skype - it works good, the other side (the person I am calling) can hear me as well as when I call directly, i.e. VOIP audio call is very good and I can hear the other side very well.
However, when I try to do a Video-Call through Whatsapp or Skype (or any other Videocall app) - the video (picture) is good (in both direction), I can hear and see the other side very well, they can also see me very well, BUT: the other side can not hear me or hears me very badly !!!! As if my microphone volume is
I could not find any setup option to increase the microphone volume.
It is the same no matter what Internet speed I have and no matter if it is LTE or WiFi-DSL-connection. As if the phone uses another microphone or different audio-setup setting/volume when I try to do the Video call . This is specific to my phone (Bluboo) since when I use another phone (Laegoo or Samsung S6) at the same place/time and with the same Internet connection method - the other side can hear me and see me very well (so it is not problem of the I-net connection speed).
Does anybody have an idea why is this happening and how could I solve the problem?
Thanks for your help/suggestions.
Pavana

Did you ever find a fix for this?
I installed [ROM][UNOFFICIAL][m8qlul] LineageOS 15.1 for HTC One M8s a few days ago and have encountered an issue where audio seems to work fine on normal calls, WhatsApp calls, and in video, but in WhatsApp (and Messenger) video calls although I can hear and see the other person they can see me but cannot hear me.
All permissions for WhatsApp are enabled. I cleared data, uninstalled, rebooted, and then reinstalled but observed the same issue.
Is there anything else worth trying?

Did you find a fix @runswithascript ?

Related

CM7 Skype Problem

Nohting serious but i have a skype related problem, Skype works great and video works fine. Problem starts when i turn on the speaker and sound starts to eco for other person and cant even talk and for video call i need to turn on the speakers. other then that video works and ear phone works with call andy work around or solution.
I think back mic is causing the eco problem any way to turn it off to check the source of problem ???
any one out there ?
I had the same problem. Using a headset/mic is a workaround.
there must be a way around

[Q] Weird microphone issues

I have recently purchased a Lenovo IdeaTab A2109-F which I was quite happy with, since this was the first time I have used an android tablet as I am coming from iOS background.Before I bought the tablet, I read that id had double microphone in order to make voice calls such as Skype clearer. Now , at first it seemed all good and I had people saying that the audio being received is clear and crisp on the other end of the call.
However after 2-3 mins in a call (every call) the microphone then goes really weird and audio being received from it becomes mumbled until it completely degrades where it seems like just random noises, sometimes it even goes all quiet. What I have noticed however , if I blow into the microphone it then goes all good again.
At first I thought it was a Skype app issue and so I downloaded a microphone voice recorder (memo recording sort of app) and same observations were made where voice being recorded completely degrades within 3 minutes of the recording, where blowing into the microphone temporary fixes the problem until it happens again after a minute or so.
Now I am lost here , I really like the tablet and I really doubt it's a hardware issue for some reason. I have a suspicion that something is either upping/lowering the sensitivity of the microphone and where blowing into the microphone seems to then readjust it.
I really hope somebody could help me out, maybe there is an app that allows to change microphone settings , or maybe something else that I could try out.
Thanks for your time! :good:
P.S Android Version: 4.1.1 and latest Skype app. I also tried upgrading the firmware, same problem was observed.
I still have the same issue on my Lenovo A2109. Skype, Line or any internet call, voice degrades within 8 - 10 mts and I had to end the call and re-do the call again. VERY ANNOYING... I thought it was just my tablet. I didn't try the trick of blowing into the microphone. Thanks for the tip. Did you get a solution yet? I thought upgrading would help. But thanks for confirming.
igiz said:
I have recently purchased a Lenovo IdeaTab A2109-F which I was quite happy with, since this was the first time I have used an android tablet as I am coming from iOS background.Before I bought the tablet, I read that id had double microphone in order to make voice calls such as Skype clearer. Now , at first it seemed all good and I had people saying that the audio being received is clear and crisp on the other end of the call.
However after 2-3 mins in a call (every call) the microphone then goes really weird and audio being received from it becomes mumbled until it completely degrades where it seems like just random noises, sometimes it even goes all quiet. What I have noticed however , if I blow into the microphone it then goes all good again.
At first I thought it was a Skype app issue and so I downloaded a microphone voice recorder (memo recording sort of app) and same observations were made where voice being recorded completely degrades within 3 minutes of the recording, where blowing into the microphone temporary fixes the problem until it happens again after a minute or so.
Now I am lost here , I really like the tablet and I really doubt it's a hardware issue for some reason. I have a suspicion that something is either upping/lowering the sensitivity of the microphone and where blowing into the microphone seems to then readjust it.
I really hope somebody could help me out, maybe there is an app that allows to change microphone settings , or maybe something else that I could try out.
Thanks for your time! :good:
P.S Android Version: 4.1.1 and latest Skype app. I also tried upgrading the firmware, same problem was observed.
Click to expand...
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Whatsapp voice problems

Hello guys,
not sure if this is happening to everyone, on my Galaxy Ace 4, OS version 4.4.2, Whatsapp seems to record audio TOO DISTORTED, my voice gets recorded to badly that people doesn't even hear what i'm speaking about... (Comes out VERY loud), also this problem happens on whatsapp call.
When I restart the phone, Whatsapp voice works well for a couple of minutes, then the problem returns as mentioned.
I tried to uninstall/reinstall the app and clear the cache, but it doesn't fix the problem.
I dont think it is a hardware problem because other voice apps record normally.
If someone has this bug or knows how to fix it would be awesome.
thank you

Microphone problem on Video but not Audio calls !

blem with microphone only Video Call (not with Audio-Call)
57 posts
Thanks: 2
By pavana, Member on Today, 12:56 PM Reply Subscribe Rate Thread Add Poll
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Hallo everybody,
I have Bluboo Maya Max with the latest original firmware (DK9F23WAE.LTXI.H.SCS8.0419.V3.07) and did not try to root the device or change anything related to audio setup.
When I try to use Maya Max for VOIP calls (only audio-calls) with Whatsapp or Skype - it works good, the other side (the person I am calling) can hear me as well as when I call directly, i.e. VOIP audio call is very good and I can hear the other side very well.
However, when I try to do a Video-Call through Whatsapp or Skype (or any other Videocall app) - the video (picture) is good (in both direction), I can hear and see the other side very well, they can also see me very well, BUT: the other side can not hear me or hears me very badly !!!! As if my microphone volume is
I could not find any setup option to increase the microphone volume.
It is the same no matter what Internet speed I have and no matter if it is LTE or WiFi-DSL-connection. As if the phone uses another microphone or different audio-setup setting/volume when I try to do the Video call . This is specific to my phone (Bluboo) since when I use another phone (Laegoo or Samsung S6) at the same place/time and with the same Internet connection method - the other side can hear me and see me very well (so it is not problem of the I-net connection speed).
Does anybody have an idea why is this happening and how could I solve the problem?
Thanks for your help/suggestions.
Pavana

Question Calls not working properly on calls and whatsapp calls.

Hi there people.
I've got the following issue. If anyone has this issue or has fixed it let me know.
Calls seem to be interfering with my mic. Sometimes my voice doesn't go to the other end even though normal call or whatsapp call. They might hear 1 word then nothing from me for a few seconds then a word or two and it sometimes sounds like a clicking noise.
I've called my self too and I can't hear anything on my RM7 but whoever I call can hear the clicking noise and sometimes nothing from me.
Sometimes I can't hear the other person too. It cuts out.
Same with normal calls and whatsapp calls.
Continuing my testing, I can send voice notes without issue and receive them and play it via rhe earpiece without issue too. Even voice recording and video recording the microphone does a good job only in calls it bugs out.
Continuing my testing
Works fine with headphones connected. But mic and earpiece work fine when used by voice notes and video ect
I don't know if it's a coincidence or not but I have the same issue. It started around last week.
I cleaned my speakers and mic thinking I got dirt build up. But it's still the same.
It seems like a software issue. Looking at the patch notes in latest OS update (NX679J_UNcommon_V3.16) for me, they have listed "Repair: possible issues with calls in some scenarios". I don't know when they released the update and when I applied it to my phone but that could be the reason for this issue too.
After reading your post I tried regular calls with headphones, speakers and video call with Google meet. They all work fine.
For call on speaker, as soon as you turn the speaker off it starts acting up again.
Hopefully they will fix this issue soon.
From my testing it seems like its an app or something interfeering with the calls. I started the phone up in safe mode (no 3rd party apps only stock ones) and the issue was gone, so the issue is a app related issue, thinking its a virus I just reset the phone to factory and all is good now. I didnt find what was causing it.
Thanks for an update.
I will play around a bit and if it doesn't work out then will do the same.

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