An extremely strange issue with the LG G5 OEM charger & data cable! - AT&T LG G5 Questions & Answers

I bought a new unlocked LG G5 AT&T variant
I tried to charge the phone using the OEM charger & data cable, but the phone was not charging so I thought that either the OEM charger or data cable are defective
So
I used my old charger with the G5 OEM data cable & the phone started to charge normally so I concluded that the OEM charger is defective, but what happened next really shocked me!
I bought a generic data cable & I tried to charge the phone using the G5 OEM charger & the phone started to charge normally even fast charging was working!
I really don't understand why the OEM charger & data cable won't work charging the phone when they're used together, but separately both of them are working just fine honestly I am really confused
I would really appreciate any suggestions?

SCREAMFEAR said:
I bought a new unlocked LG G5 AT&T variant
I tried to charge the phone using the OEM charger & data cable, but the phone was not charging so I thought that either the OEM charger or data cable are defective
So
I used my old charger with the G5 OEM data cable & the phone started to charge normally so I concluded that the OEM charger is defective, but what happened next really shocked me!
I bought a generic data cable & I tried to charge the phone using the G5 OEM charger & the phone started to charge normally even fast charging was working!
I really don't understand why the OEM charger & data cable won't work charging the phone when they're used together, but separately both of them are working just fine honestly I am really confused
I would really appreciate any suggestions?
Click to expand...
Click to collapse
If it is under warranty then u should go to the nearest service center and request for a replacement its not a big deal if ur phone I s under warranty

Simran62 said:
If it is under warranty then u should go to the nearest service center and request for a replacement its not a big deal if ur phone I s under warranty
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Click to collapse
Unfortunately the phone didn't come with warranty because I bought it from abroad

SCREAMFEAR said:
Unfortunately the phone didn't come with warranty because I bought it from abroad
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Click to collapse
Use the cable u bought and hang the original cable on the wall as a memorial lol
The only thing i can imagine is the cable provided in the box is not for the g5 or can say faulty, maybe the wires r thin for the fast charger and the current cant flow through, current is like traffic

Simran62 said:
Use the cable u bought and hang the original cable on the wall as a memorial lol
The only thing i can imagine is the cable provided in the box is not for the g5 or can say faulty, maybe the wires r thin for the fast charger and the current cant flow through, current is like traffic
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Click to collapse
Haha what really surprised me when I tested it using my old charger & it was working just fine, but like you said maybe the data cable is somehow faulty, I just hope that the issue is not related to the phone itself

SCREAMFEAR said:
Haha what really surprised me when I tested it using my old charger & it was working just fine, but like you said maybe the data cable is somehow faulty, I just hope that the issue is not related to the phone itself
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Click to collapse
You made a huge mistake buying the AT&t variant.
If you are not using AT&t cell network.
You cant receive updates.

ChristopherXI said:
You made a huge mistake buying the AT&t variant.
If you are not using AT&t cell network.
You cant receive updates.
Click to expand...
Click to collapse
Not really because I don't care about any new updates..
Thousands are complaining from bugs after updating their phones & the same thing happened to me after I updated my previous phones no more cellular service, battery draining, Bluetooth stopped working & so on..
So I rather not ruining my phone by updating it

Related

My charger died!

I used my charger like 3 times everything was fine until the last time ,I left it over night and in the morning I check the tablet it shows its charging but it did not charge at all over nite .
I called Google they said I need to send back the charger with the tablet and they going to send me a new tablet.
Its ridiculous!
I told her my tablet works fine I just need a charger , but she said they can't just send me a charger only.
So I'm gonna buy a charger online or just use my phone charger until the OEM one becomes available.
Nice experience.......
That does kind of suck; I might recommend contacting Samsung directly if you need to, but they might just redirect you to Play Store support...
There might be a reason as to why they can't just replace the charger; maybe the tablet and charger serials are linked in some way, not sure though.
If your tablet doesn't have any issues I wouldn't risk swapping it as you might end up with a POS like in my case.
johnyguy said:
I used my charger like 3 times everything was fine until the last time ,I left it over night and in the morning I check the tablet it shows its charging but it did not charge at all over nite .
I called Google they said I need to send back the charger with the tablet and they going to send me a new tablet.
Its ridiculous!
I told her my tablet works fine I just need a charger , but she said they can't just send me a charger only.
So I'm gonna buy a charger online or just use my phone charger until the OEM one becomes available.
Nice experience.......
Click to expand...
Click to collapse
Silly question but have you tried charging with another cable to confirm the tablet does indeed charge and nothing wrong with tablet also?
FreakPrism said:
Silly question but have you tried charging with another cable to confirm the tablet does indeed charge and nothing wrong with tablet also?
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Click to collapse
Thanks for the reply guys. !
Yes I tryd an other cable I use for my phone and it workd I'm not sure what happened the first time I tryd with the a different cable,
Anyhow it charged last night .
Some reason it's seems like it charges faster with this short HTC cable I have .
When I plugged in with the original cable it was showing its charging but in the morning it was not charged ..... so I have no idea what was wrong....
I told the Google person that my tablet is working fine there was no way I would risk my unit to get a other one maybe I get a defective one for a replacement who knows.. But anyhow the charger is working now so its all good.

[Q] Charging issues

I just picked up a Verizon LG G3 used...didn't come with the original charger all of my 2amp chargers are INCREDIBLY SLOW, like an hour for %1. I am stock but rooted. If I were using a crappy charger I would understand, but this is so strange. Any suggestions? Perhaps apps that force fast charging? I am new to the rooted scene... Thanks!
mgarcia86 said:
I just picked up a Verizon LG G3 used...didn't come with the original charger all of my 2amp chargers are INCREDIBLY SLOW, like an hour for %1. I am stock but rooted. If I were using a crappy charger I would understand, but this is so strange. Any suggestions? Perhaps apps that force fast charging? I am new to the rooted scene... Thanks!
Click to expand...
Click to collapse
Rooting has nothing to do with it.
Either the phone is bad or your cable/charger.
mgarcia86 said:
I just picked up a Verizon LG G3 used...didn't come with the original charger all of my 2amp chargers are INCREDIBLY SLOW, like an hour for %1. I am stock but rooted. If I were using a crappy charger I would understand, but this is so strange. Any suggestions? Perhaps apps that force fast charging? I am new to the rooted scene... Thanks!
Click to expand...
Click to collapse
tech_head said:
Rooting has nothing to do with it.
Either the phone is bad or your cable/charger.
Click to expand...
Click to collapse
i just got my G3 today and i am seeing a similar issue.
while setting up for about 2 hours, i gained maybe 4%.
turned off, it looks to charge pretty quick, went from 58% to 78% in less than a 1/2 hour.
while the screen is off, it seems to do, ok, not sure i would call it fast. gained 7% in 20 minutes.
i appreciate any thoughts, even if its a "mine isnt slow like that".
i bought it new from swappa (new), and need to figure out if i have an issue.
Thanks
Try to find an original lg charger man the g3 is the pickiest phone I've ever had with chargers(and cable) , everything except the oem charger that I've tried does the slow charge or the not charging thing. I have tried other quality chargers with it as well and they are slow so just try and get an oem one and see if that fixes the issue
Sent from my VS985 4G using XDA Free mobile app
gcforreal said:
Try to find an original lg charger man the g3 is the pickiest phone I've ever had with chargers(and cable) , everything except the oem charger that I've tried does the slow charge or the not charging thing. I have tried other quality chargers with it as well and they are slow so just try and get an oem one and see if that fixes the issue
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
those results were with the oem charger included in the box, also similar results while trying my g2 oem charger.
If it's charging slow with the oem cable charger combo it's a possibility it maybe a defect in the charger but again it maybe a hardware issue, get it swapped thru warranty if you can.
Sent from my VS985 4G using XDA Free mobile app
Very odd results here...
My Verizon LG G3 charge was quite low last night, so I plugged it into an LG OEM 1.2amp charger with a Samsung cable. It told me that setup was not supported, and it refused to charge At All, so I changed the cable to a gold-plated Monoprice one (excellent cables...I bought 10). No difference, still would not charge at all and it was down under 10%, so I was getting worried.
Then, on a whim, I plugged in an old HTC 1.0amp charger with the Monoprice cable. Fast charge ! Switched in the Samsung cable, still fast charge !
Less amps, not OEM, but fast charge. No charge at all from the LG 1.2amp charger, which was either from my N5 or N7.
All combos worked at A/C charge speeds on my Nexus5.
After the G3 charged for a while and got up well out of the Danger Zone, I plugged it back in to the combo it had previously told me was incompatible and refused to charge from. Now that it was at 50% or so, that same combo charged the G3 without any complaint !
It is beginning to look like there is some flaw in the G3 charging detection circuitry, where it will refuse to charge when very low from a charging combo that it will charge from just fine if it has more battery available.
trent999 said:
Very odd results here...
My Verizon LG G3 charge was quite low last night, so I plugged it into an LG OEM 1.2amp charger with a Samsung cable. It told me that setup was not supported, and it refused to charge At All, so I changed the cable to a gold-plated Monoprice one (excellent cables...I bought 10). No difference, still would not charge at all and it was down under 10%, so I was getting worried.
Then, on a whim, I plugged in an old HTC 1.0amp charger with the Monoprice cable. Fast charge ! Switched in the Samsung cable, still fast charge !
Less amps, not OEM, but fast charge. No charge at all from the LG 1.2amp charger, which was either from my N5 or N7.
All combos worked at A/C charge speeds on my Nexus5.
After the G3 charged for a while and got up well out of the Danger Zone, I plugged it back in to the combo it had previously told me was incompatible and refused to charge from. Now that it was at 50% or so, that same combo charged the G3 without any complaint !
It is beginning to look like there is some flaw in the G3 charging detection circuitry, where it will refuse to charge when very low from a charging combo that it will charge from just fine if it has more battery available.
Click to expand...
Click to collapse
From what other users have told me the G3 is just very picky when it comes to what charger you use. Mine is the same way. My Sammy charger from my S4 will only charge the G3 slowly.
Something on the Kernel side of things is my guess. It's not something that's terribly wrong with the phone... Just a pain in the ass.
- Tapatalked from the G3
My Samsung charger cable does the slow charge thing on my g3 as well.....yet this dinky cable I had to buy at a rental c as r counter after forgetting my cord on a trip works perfectly. Some cables I bought at 5 below won't work at all....but worked fine on other phones.
Sent from my VS985 4G using XDA Free mobile app
318sugarhill said:
My Samsung charger cable does the slow charge thing on my g3 as well.....yet this dinky cable I had to buy at a rental c as r counter after forgetting my cord on a trip works perfectly. Some cables I bought at 5 below won't work at all....but worked fine on other phones.
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
Same here lol I have a really cheap POS one I bought at a gas station one day when I forgot mine and it works great... Just one of them things I guess
- Tapatalked from the G3
I'm using the stock cable but off my Macbook Pro usb 3.0 port. When using the phone it does not charge but actually drains the battery (very slowly). How do I determine if the phone is good to keep?
oconnell84 said:
I'm using the stock cable but off my Macbook Pro usb 3.0 port. When using the phone it does not charge but actually drains the battery (very slowly). How do I determine if the phone is good to keep?
Click to expand...
Click to collapse
Mine charges when connected to my MacBook Air.
Also depends on what you are doing on the phone. Get a high quality cable.

oneplus x not charging

I just some how lost the charger which officially came in the box of my one plus x then i started using samsung chargers to charge my phone now i have an opx charger and its not fitting well now no charger is fitting i have to adjust the connection to charge my phone i think the charging port might be broke so i want to know if a take it to service center will this thing covers in my warranty?
Same, is there a solution?
mohammedtabish said:
I just some how lost the charger which officially came in the box of my one plus x then i started using samsung chargers to charge my phone now i have an opx charger and its not fitting well now no charger is fitting i have to adjust the connection to charge my phone i think the charging port might be broke so i want to know if a take it to service center will this thing covers in my warranty?
Click to expand...
Click to collapse
I have recently just had the same problem with my oneplus x, did you manage to fix it in the end?
SalDrew said:
I have recently just had the same problem with my oneplus x, did you manage to fix it in the end?
Click to expand...
Click to collapse
went to ther service center and they repaired it under warranty(for free) they took 5 days to do thier work

Wireless Charger help!

Hello everyone, i bought a wireless charger for my phone and it doesn't work, how can i get this to work? This is the one I bought http://www.ebay.com/itm/QI-Wireless...hash=item51dc0964f3:m:m6YzxgN3ms_BH3VTDYfD8mg
I bought one around 2 weeks ago. Mine is charging my Phone around 3 seconds and After that it isnt charging for about 5 seconds. I wrote to seller and waiting now for a replacement. Whats the Problem with yours?
Consider placing this request for help troubleshooting in the G3 Q&A, Help & Troubleshooting forum, and don't forget to link the charger you bought.
Crunch99 said:
Hello everyone, i bought a wireless charger for my phone and it doesn't work, how can i get this to work? This is the one I bought http://www.ebay.com/itm/QI-Wireless...hash=item51dc0964f3:m:m6YzxgN3ms_BH3VTDYfD8mg
Click to expand...
Click to collapse
What kind of LG G3 do you have? (D855, ls990, etc.)
Also make sure your battery cover has the wireless charging antennas!
It's a known problem if you don't place the coil of your phone exactly above the coil of the charger. You need to find a proper place on the charger to put the phone there.
Another issue may be that you're providing not enough power to the charger itself. From my experience the charger must be at least 1,8A. Any less gives the result you described. Of course also use good usb cables which can transmit more than 700 mA Best would be if you try it with the original G3 charger with original cable.
Crunch99 said:
Hello everyone, i bought a wireless charger for my phone and it doesn't work, how can i get this to work? This is the one I bought
Click to expand...
Click to collapse
the seller says it is Not compatible with LG G3 as i can see
I tried 2 different no-name chinese wireless chargers and had problems with both. Charging would not last more that 2-3 seconds.
The wireless charger won't work with any general charger. You need to use LG Stock charger that came with your phone or similar output (1.8A) adopter to make it work.
Hit thanks if I helped.

quick charge cable

Hi there. I just got lg g5 and straight away I bought 2 USB c cables so I can use my other charger at work for instance and keep original at home. I tried new cables on original charger however they are not fast charging, only charging according to info from the phone screen. Can you guys please advice what cables i have to buy to be able to fast charge with original charger? When I search on websites for USB c cables there is no description of the at capable to charge fast. I also have aukey quick charge 2.0 charger and wonder if I can use it with lg g5 to get a fast charge. Thanks in advance
skwieradee said:
Hi there. I just got lg g5 and straight away I bought 2 USB c cables so I can use my other charger at work for instance and keep original at home. I tried new cables on original charger however they are not fast charging, only charging according to info from the phone screen. Can you guys please advice what cables i have to buy to be able to fast charge with original charger? When I search on websites for USB c cables there is no description of the at capable to charge fast. I also have aukey quick charge 2.0 charger and wonder if I can use it with lg g5 to get a fast charge. Thanks in advance
Click to expand...
Click to collapse
Stick with Anker brand. Hands down best cell phone charger/USB brand! Reviews speak for themselves.
https://www.amazon.com/Charge-Anker-Charger-Compatible-PowerPort/dp/B016LO4UTA
https://www.amazon.com/gp/aw/d/B012...947?ie=UTF8&psc=1&refRID=8VSTT19B2WW47V6ZTP58
Depends on region/software version too. My extra cables worked fine for fastcharge until I updated, after that only the original cable would still do it. It's been mentioned a few times already too, looks like some of the updates block 3rd party cables from being able to use fastcharge.
Nimueh said:
Depends on region/software version too. My extra cables worked fine for fastcharge until I updated, after that only the original cable would still do it. It's been mentioned a few times already too, looks like some of the updates block 3rd party cables from being able to use fastcharge.
Click to expand...
Click to collapse
Wow didn't know that. That is straight bs they pull that on people. Becoming like Apple want us to buy their over priced accessories.
Nick216ohio said:
Wow didn't know that. That is straight bs they pull that on people. Becoming like Apple want us to buy their over priced accessories.
Click to expand...
Click to collapse
Well I called LG in my country and after the second call and 4 days of waiting they told me that they're "not aware of any changes made to inhibit the use of 3rd party cables" ... they completely ignored the fact that users both here and on local Android/phone forums reported the same thing.
So yes, it is complete BS ... but since fastcharge is supposed to be detrimental to the life of the battery anyway I'm not too fussed about it any more. I got myself a small charging dock that's hooked up to the USB on my PC - while wayyyyyyy slower than even regular charge it at least gives me easy access to my phone, and if I leave it connected whenever I'm at home the battery doesn't discharge too much and I can live without fastcharge
Nimueh said:
Well I called LG in my country and after the second call and 4 days of waiting they told me that they're "not aware of any changes made to inhibit the use of 3rd party cables" ... they completely ignored the fact that users both here and on local Android/phone forums reported the same thing.
So yes, it is complete BS ... but since fastcharge is supposed to be detrimental to the life of the battery anyway I'm not too fussed about it any more. I got myself a small charging dock that's hooked up to the USB on my PC - while wayyyyyyy slower than even regular charge it at least gives me easy access to my phone, and if I leave it connected whenever I'm at home the battery doesn't discharge too much and I can live without fastcharge
Click to expand...
Click to collapse
Wow that sucks man Now you metion happening to others. Is it just people outside of the states getting screwed over? What happens when you put a rom on yours? Does 3rd party chargers work again?
Nick216ohio said:
Wow that sucks man Now you metion happening to others. Is it just people outside of the states getting screwed over? What happens when you put a rom on yours? Does 3rd party chargers work again?
Click to expand...
Click to collapse
I'm actually running CM13 now but it never occured to me to try it again with the other cable. Next charging cycle I'll give it another go
I'm not really sure which regions are affected ... a quick glance over the posts I made regarding this seems to have mostly europeans with the problem, but I can't say for sure.
Fast charging should not depend on cable, unless the cable is very poor quality with high series resistance.
I have 2 QC 2.0 chargers from Choetech and Tronsmart. I also have several usb c cables from Yozoon and Choetech. They all fast charges the phone just fine.
As for the usb-c cables buy only from name brands, and you need to confirm that they include the 56k resistor included for device protection.
suhridkhan said:
... and you need to confirm that they include the 56k resistor included for device protection.
Click to expand...
Click to collapse
This is the info I was looking for. Thank you all guys. Will check how my aukey 2.0 charger and its cable charge and stick to this brand if ok
Nick216ohio said:
What happens when you put a rom on yours? Does 3rd party chargers work again?
Click to expand...
Click to collapse
I just tried it on CM13 and now my cheap 3rd party charger + cable fast charge again ... looks like the CM kernel doesn't have the same limitations as the LG one
Nimueh said:
I just tried it on CM13 and now my cheap 3rd party charger + cable fast charge again ... looks like the CM kernel doesn't have the same limitations as the LG one
Click to expand...
Click to collapse
Great! You should post your results on that other thread you where taking bout.
Nick216ohio said:
Great! You should post your results on that other thread you where taking bout.
Click to expand...
Click to collapse
If XDA stays up long enough for me to track down that thread I will :laugh: :angel:
skwieradee said:
Hi there. I just got lg g5 and straight away I bought 2 USB c cables so I can use my other charger at work for instance and keep original at home. I tried new cables on original charger however they are not fast charging, only charging according to info from the phone screen. Can you guys please advice what cables i have to buy to be able to fast charge with original charger? When I search on websites for USB c cables there is no description of the at capable to charge fast. I also have aukey quick charge 2.0 charger and wonder if I can use it with lg g5 to get a fast charge. Thanks in advance
Click to expand...
Click to collapse
I confirm that it's complete chaos in regards to chargers, cables and Fast Charging.
I bought a Tronsmart WC1T charger, it won't fast charge with the included cable, but it does that with a Vetter cable. A colleague has an Ankey charger and some other cable, my phone does not fastcharge with that combination, only with a different cable. These are both QC 3.0 chargers.
Supposedly, the cables should not matter, but it's not true.
Anyone purchased a 3 meter cable in the UK that will fast charge (tested with a meter 17-18 watt) an LG G5 (h850 or h830 etc), if so please let me know the manufacturer of the cable? a link would also be helpful.
It sounds insane but on some ocasions fast charge has only work for me by trying different sides of the usb head (as in flipping it over) with several different cables and phones.
Maybe its all a fairytail but it works :cyclops:
These cables (even the 3 meters one) fast charge the LG G5 H830 in stock and in recovery mode for Lineage os 14 (tested with original charger).
https://www.amazon.co.uk/gp/product/B074MPN333/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
I bought a Sony QC 3 charger and cable, didn't fast charge, it did though with my LG cable. The company sent two more cables, none of them fast charged. I then bought a 3 pack of Aukey cables (very nicely braided finish, solid connectors and 56k ohm resistor) the Sony charger, fast charges with them. And no I don't work for Aukey, just a sad man that appreciates a nice cable, lol.

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