Phone Having Trouble Switching between Data and Cellular Connection - LG V10 Q&A, Help & Troubleshooting

Hello.
I recently purchased an unlocked AT&T model V10 and am using it on Metro PCS.
The phone is having a hard time making and receiving calls. It will take a long time for an outbound call to begin (or will not even go through after a lengthy wait), and many calls are not being received and going straight to voicemail.
The problem and severity is intermittent, sometimes it will work without issue and other times no calls can be made or received for some time.
The data connection appears to be solid whenever it is being used, it just appears there is a problem with the phone trying to negotiate from a data connection to a GSM cellular connection.
Any input would be greatly appreciated as I have been searching around and have not had any luck. I've tried reseating the SIM, factory resets, etc.
Thank you.

MAybe wrong rom on it? Did you try reinstall software with lg bridge?

klemen241 said:
MAybe wrong rom on it? Did you try reinstall software with lg bridge?
Click to expand...
Click to collapse
I'm running the factory AT&T install, so no custom rom - I will try LG Bridge and see if there are any available updates.
Thanks for the tip, I haven't done much with LG phones before - I am certainly open to rooting the phone / trying a custom ROM to see if that will sort things out. It just seems like either a setting (I tried all different APN settings to no avail) or a software issue as it does work, just not consistently.

en5 said:
I'm running the factory AT&T install, so no custom rom - I will try LG Bridge and see if there are any available updates.
Thanks for the tip, I haven't done much with LG phones before - I am certainly open to rooting the phone / trying a custom ROM to see if that will sort things out. It just seems like either a setting (I tried all different APN settings to no avail) or a software issue as it does work, just not consistently.
Click to expand...
Click to collapse
there are custom roms for h901, other than that no custom roms

klemen241 said:
there are custom roms for h901, other than that no custom roms
Click to expand...
Click to collapse
Thanks, I noticed that I was having trouble finding an update past H90021w online and the phone shows no update available (I was previously on H90020j).
So now Wi-Fi calling is an option, however it does not let me enable it, it just sits on "Processing" until eventually it gives me an error connecting with the network. I turned it on manually through the SVC menu and it shows it as enabled in the settings, but I don't think it is actually working as it doesn't give any indication as to whether or not it s on a Wi-Fi call.
Looks like I'm running out of options and may need to go with a different phone.

en5 said:
Thanks, I noticed that I was having trouble finding an update past H90021w online and the phone shows no update available (I was previously on H90020j).
So now Wi-Fi calling is an option, however it does not let me enable it, it just sits on "Processing" until eventually it gives me an error connecting with the network. I turned it on manually through the SVC menu and it shows it as enabled in the settings, but I don't think it is actually working as it doesn't give any indication as to whether or not it s on a Wi-Fi call.
Looks like I'm running out of options and may need to go with a different phone.
Click to expand...
Click to collapse
yea you had bad luck with this one, v10 is great phone, but no custom or anything. I am luchy i have 960a, so everything works haha

Related

No Data..?(3G,2G,Any G)

So.. I might be the only one experiencing this but i haven't had any data since i flashed asop newest rom... re-flashed, called vm, bought the new $199 phone, called again and they told me to wait 48 hrs..? Has anybody else experienced this dreadful b/s?
Thanks!
Did u have data before you flashed? Was your phone activated? What recovery are you using? If I recall correctly, in the ROM thread there are a few suggestions to getting it working again; such as going into emergency programming mode or something like that, as well as re-flashing the stock ROM, activating, then flashing.
Have you setup the APNs after flashing?
I use a tool called "APN backup and restore".
If the APN is already installed and not working, try switching to airplane mode and back.
If it is not installed, you will need to set it up either through you service provider or manually. (I don't know what your carrier is).
Dr.Alani said:
(I don't know what your carrier is).
Click to expand...
Click to collapse
Lol well most everyone on here with the Optimus V will be on Virgin Mobile.
I had a problem like this - tried everything - reloaded old nand ... etc. A person on another board suggested installing a data switch app and turning it back on. I thought this was crazy but I did it (desperate) and it worked.
Sorry did not know that you have Optimus V. Any way most service providers have some way to send you the settings files. Some through a service request page online or an SMS no. To request the settings from.
I have seen a link on customer support of samsung the gives you manual settings for all networks around the world, I just can not find it now.
Sent from my LG-P500 using XDA App
ariel_jesus237 said:
Did u have data before you flashed? Was your phone activated? What recovery are you using? If I recall correctly, in the ROM thread there are a few suggestions to getting it working again; such as going into emergency programming mode or something like that, as well as re-flashing the stock ROM, activating, then flashing.
Click to expand...
Click to collapse
I did have data before i flashed.. called VM again and they sent me a 3G reset but that did nothing.. I'm using thnderc recovery and asop lastest rom, I will try a few things that where pointed out to me and update on my progress.. thanks for the feedback!
I'm having the same problem with my Optimus V, and looking on the interwebs it seems to be a known problem, that possibly affects all of Virgin mobile smart phones. I just end up going into settings and turning off/on the data connection. This always fixes it, until the next day or so when it happens again. Pretty frustrating. The LG forums even admit it's an issue and posted on this thread: LG forums about data issue but no actual fix as of yet.
And I'm actually still running stock on it, so it's not a custom ROM issue.

Problemw ith Data after Flashing Roms

Interesting problem that I suddenly have after installing rom. First I have been installing just about every rom has come for the last 6 months. Today I installed latest Carbon ROM from here http://forum.xda-developers.com/showthread.php?t=2310695 today and it installed ok, but upon booting for the first time, it got stuck the setup right at the beginning where I press the language (English). It just sat there and didn't do anything. I tried reinstalled the rom, and it did the same thing.
So I assumed a had a bad download, so I went to restore my daily driver backup rom (Zone sense 4 rom from here http://forum.xda-developers.com/showthread.php?t=2116509). But now I have no mobile data or mobile connection at all. I get a triangle next to the bars and whenever I restart phone I get this message "Global data roman access is allowed. Significantly higher charges may apply". I have never seen that before.
I have tried removing sim, toggling all mobile network options (CDMA, global, roaming, etc.) and I still get no connection at all. Any ideas here? I am on Verizon.
smacklayer said:
Interesting problem that I suddenly have after installing rom. First I have been installing just about every rom has come for the last 6 months. Today I installed latest Carbon ROM from here http://forum.xda-developers.com/showthread.php?t=2310695 today and it installed ok, but upon booting for the first time, it got stuck the setup right at the beginning where I press the language (English). It just sat there and didn't do anything. I tried reinstalled the rom, and it did the same thing.
So I assumed a had a bad download, so I went to restore my daily driver backup rom (Zone sense 4 rom from here http://forum.xda-developers.com/showthread.php?t=2116509). But now I have no mobile data or mobile connection at all. I get a triangle next to the bars and whenever I restart phone I get this message "Global data roman access is allowed. Significantly higher charges may apply". I have never seen that before.
I have tried removing sim, toggling all mobile network options (CDMA, global, roaming, etc.) and I still get no connection at all. Any ideas here? I am on Verizon.
Click to expand...
Click to collapse
Need to RUU it and go again, its known to happen on aosp roms for some reason.
pio_masaki said:
Need to RUU it and go again, its known to happen on aosp roms for some reason.
Click to expand...
Click to collapse
Thanks. I did that and it worked. Any thoughts on how to avoid that in future aosp roms? Did I do something wrong or is it totally random?
smacklayer said:
Thanks. I did that and it worked. Any thoughts on how to avoid that in future aosp roms? Did I do something wrong or is it totally random?
Click to expand...
Click to collapse
Its apparently random. I've had it happen twice, once back non CM10 when it just got RIL going, and a build ago on Carbon.
I'm going through this right now. I rru'd and can connect to 3g and use the data but no texts and when I try to make a call I end up with a Verizon message saying my number is inactive. Everything works fine on my backup phone. So its not a problem with Verizon
Edit... I'm going to ruu again and factory reset before booting because I think I remember seeing that posted at some point
Sent from my RM-845_nam_vzw_100 using Tapatalk
I'm going through this right now. I rru'd and can connect to 3g and use the data but no texts and when I try to make a call I end up with a Verizon message saying my number is inactive. Everything works fine on my backup phone. So its not a problem with Verizon
Edit... I'm going to ruu again and factory reset before booting because I think I remember seeing that posted at some point
EDIT 2.... re rru'd still having problems it will not make calls and will get 3g data when set to roaming which it seems to be on with the triangle above the signal.
anyone know the Verizon apn's i only have verizon internet in my apn list.
Edit 3 All fixed. i was factory resetting in stock recovery to no avail but a factory reset in sense itself worked

No Cellular Service on Custom Roms

Hey folks. So I finally took the leap to root and flash a custom rom (Lineage 16.0). I started on VS996 and had to cross-flash to US998 with the Frankenstein method. From there, I installed TWRP and rooted. Upgraded to US99820h before jumping to Lineage and even ran with it for a bit. Everything was going very well. I got through the set up, logged in to Google and started getting things synced, but soon discovered that my cellular abilities are dead. I have no ability to send or receive calls or texts from within the rom, but have a signal and curiously even internet over mobile data. The real problem is that it's not just limited to Lineage.
I reflashed the stock image and tried a new version of Lineage first. Same issue. Then I tried AOSiP. No luck. Here, the research I was doing was getting me worried that maybe my SIM died somewhere in this process. I tried out an old AT&T prepaid one, but it gave me no service whatsoever, not even the normal bars I had with the other SIM. I decided to go back to US99820h to see if I could still get texts on stock firmware. I could! It was good to feel connected and catch up on my texts from the past day. But this is far from over.
I did more research online, looking into ways to check on my APN settings. Compared to various sources online, they all seem good. I tried to add another APN, but have had no luck with that. I tried Havok out too. I really don't know what else I can do. Am I just doomed to live in the stone ages of Android 8? I can't really afford to give up telephony. I know there are other people here that came from VS996 too and seem to be running well. Or at least I think so. Is there something else that I can try? Any fixes or convoluted steps that I can take to get past this?
Any help, ideas, support, encouragement, or points in a good direction would be deeply appreciated.
This is a common issue. There is currently a small group trying to figure out how to get Sprint/Verizon services to work without any issue on AOSP/custom ROMs. I'm anticipating a release sometime as well, but it's been quite a while.
Until then, if you have a copy of Tasker installed, you can run a custom script to make a phone call to voicemail upon boot to "activate" service, then end the task 7-8 seconds in. However if your phone dozes then you may lose push notifications until you open your phone or messaging apps again.
TheCoryGuy said:
This is a common issue. There is currently a small group trying to figure out how to get Sprint/Verizon services to work without any issue on AOSP/custom ROMs. I'm anticipating a release sometime as well, but it's been quite a while.
Until then, if you have a copy of Tasker installed, you can run a custom script to make a phone call to voicemail upon boot to "activate" service, then end the task 7-8 seconds in. However if your phone dozes then you may lose push notifications until you open your phone or messaging apps again.
Click to expand...
Click to collapse
Hey, thanks for the idea! I've not had time to try that until this weekend, but it seems that it's not going to be an option. Unfortunately every time I try to make a call, my phone freezes and I have to reboot. I don't know what to do from here.
UPDATE: Flashed the newest version of Lineage (the 06/10 build) and the voicemail thing works! We're up and running for now.

Question Mobile data not working in Canada (Rogers)

I tried to changed APN manually to rogers but still data does not work, only call and text works. Is there a solution to this? I believe i got Pro 2 (cn with global rom installed)
I had the same issue, below is the APN setting on Rogers website, I've found that if you make the following changes, it will connect to 4G data (until you restart your device)​APN Type: replace "internet + mms" with "*"
MVNO: ROGERS
MVNO type: SPN
This will get you connected.
However, I ran into another problem after configuring the network this way. After restarting the device, the phone can no longer detect the SIM card, and has an error message prompting restart).
This is my problem after restarting:
Comparing with other phones, the auto detected APN Type is typically "default", but entering default will cause the connection issue right away. The "*" will allow you to run until device reboot.
I too would like help on how to resolve this. Seems more software than hardware problem since it only fails after boot.
Mobile APN Settings​
Parameter NameParameter ValueAPNltemobile.apnMMSC
http://mms.gprs.rogers.com
MMS Proxymmsproxy.rogers.comMMS Port80APN Typeinternet + mmsAPN ProtocolIPv4/IPv6APN Roaming ProtocolIPv4/IPv6All other settingsBlank/default value
@GSKC
I just tried your method looks like it works and as you said it doesn't work after reboot. However when I did "Network setting reset," I was able to connect to 4g again (but resets wifi passwords too). Hopefully there's a solution...
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
GKSC said:
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
Click to expand...
Click to collapse
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
vtec303 said:
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
Click to expand...
Click to collapse
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
GKSC said:
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
Click to expand...
Click to collapse
I didn't mess about with apn, as I said in my earlier post I had no problems using data its always connected but I had problems with making and receiving calls, cheers
There's currently two ROM available on Rescue and Smart Assistant:
L70081_ROW_SECURE_USER_Q00017.0_R_ROW_12.5.188_ST_210819_qpst
L70081_EE_SECURE_USER_Q00017.0_R_ROW_12.5.137_ST_210710_sec_qpst
What's the difference between ROW and EE rom?
Which would work best in Canada and US?
is ROW only updated in Asia and Pacific?
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
tinman4209333 said:
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
Click to expand...
Click to collapse
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
superrama said:
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
Click to expand...
Click to collapse
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
tinman4209333 said:
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
Click to expand...
Click to collapse
How do you root the phone?
GKSC said:
How do you root the phone?
Click to expand...
Click to collapse
Tutorial: How to Update, Unlock bootloader and Root your CN with Global Rom phone
I received my phone today from Aliexpress and was able to update, unlock bootloader and root my phone so I want to share the steps. Follow them at your own risk, I take no responsibility for any issues or bricking. You should always backup your...
forum.xda-developers.com

Question Cell Signal Poor After System Upgrade

When I first got my phone a cpl years ago, I had really good cell service. There were "dead" zones that other phones had issues with, but I was able to keep talking while going through those zones. I could also use data in those areas.
I don't remember exactly when, but when Cricket/ATT sent an OS update several months back, I no longer get that good of service. The dead zone is actually now much larger than it had been. I also can no longer use my phone inside the house, or even send/receive txt messages without having to set the phone near the outside wall, or step outside.
Is there any way possible to downgrade? Or maybe root and change some setting somewhere? I've already tried doing a factory reset, and that did nothing. Reset APN's to defaults, nada. Even did a Wifi/BT/Network reset to defaults, no go.
Moto G Power (2021) XT2117-1
Android 11
Kernel 4.19.157-perf+
Build number RZBS31.Q2-143-27-9
Baseband version HA10_29.11.02.95.01R BORNEO_NA_CUST
KorishanTalshin said:
When I first got my phone a cpl years ago, I had really good cell service. There were "dead" zones that other phones had issues with, but I was able to keep talking while going through those zones. I could also use data in those areas.
I don't remember exactly when, but when Cricket/ATT sent an OS update several months back, I no longer get that good of service. The dead zone is actually now much larger than it had been. I also can no longer use my phone inside the house, or even send/receive txt messages without having to set the phone near the outside wall, or step outside.
Is there any way possible to downgrade? Or maybe root and change some setting somewhere? I've already tried doing a factory reset, and that did nothing. Reset APN's to defaults, nada. Even did a Wifi/BT/Network reset to defaults, no go.
Moto G Power (2021) XT2117-1
Android 11
Kernel 4.19.157-perf+
Build number RZBS31.Q2-143-27-9
Baseband version HA10_29.11.02.95.01R BORNEO_NA_CUST
Click to expand...
Click to collapse
Before trying other solutions (e.g., downgrading to Android 10), you may want to consider contacting your service provider to see if there is an updated sim card available for Android 11. If your phone is similar to mine, there is no longer the + sign to add new apn's in your network settings. The apn is hard coded on the sim card with no option now to change it in network settings, which would have perhaps been the simplest solution. The other option is to see if there is an update for the apn that your service provider can push through for installation.
sdembiske said:
Before trying other solutions (e.g., downgrading to Android 10), you may want to consider contacting your service provider to see if there is an updated sim card available for Android 11. If your phone is similar to mine, there is no longer the + sign to add new apn's in your network settings. The apn is hard coded on the sim card with no option now to change it in network settings, which would have perhaps been the simplest solution. The other option is to see if there is an update for the apn that your service provider can push through for installation.
Click to expand...
Click to collapse
Ahhh, ok. Good point! Thanks. I'll contact Cricket and see if they may have one. I hadn't even thought of possibly needing an upgraded SIM card.
And yes, you are correct, the APN is all greyed out and the + is missing. I can't even access it from 3rd party options.
KorishanTalshin said:
Ahhh, ok. Good point! Thanks. I'll contact Cricket and see if they may have one. I hadn't even thought of possibly needing an upgraded SIM card.
And yes, you are correct, the APN is all greyed out and the + is missing. I can't even access it from 3rd party options.
Click to expand...
Click to collapse
While I appreciate your 'Thanks', please learn to use the 'Like' button when logged in (previously known as the 'Thanks' button). It's a longstanding XDA courtesy when members try to help or provide roms/guides etc,. for members use.

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