" No Network" issue UK - Xiaomi Redmi Note 4 Questions & Answers

Hi everyone
I am in the UK and bought the Note 4 Global version, as in the UK my provider uses Band 20
I am on Tesco, which piggy-backs the O2 network
However, on inserting the sim I receive the No Network error.
Tesco give me the usual "we don't sell those handsets so we can't provide technical support blah blah" "It must be locked blah blah"
The sim is fine as it was in his iPhone 5 (and still is because this won't connect to Tesco)
The Mobile Networks setting has been changed to what was on the previous phone, but with no joy.
Any ideas anyone?
Thanks in advance
Edit for stupidity:
Android 7.0 NRD90M
MIUI ver 9.0.5.0

Have you tried any other sim card in the phone? You can get one of those cheapie PAYG sims (for example, EE) from Tesco or your corner shop and see whether it has the same problem (which might point to a hardware issue or something funny going on with your ROM). I am not sure why you would have had to change the mobile networks setting. That should not be necessary at all.

DarthJabba9 said:
Have you tried any other sim card in the phone? You can get one of those cheapie PAYG sims (for example, EE) from Tesco or your corner shop and see whether it has the same problem (which might point to a hardware issue or something funny going on with your ROM). I am not sure why you would have had to change the mobile networks setting. That should not be necessary at all.
Click to expand...
Click to collapse
Forgot to mention this is my son's phone.
I have an EE pay monthly sim. Tried that. Same thing. No Network.
Irony in the fact that it says TESCO 4G in the top band by the clock when he puts his sim in the Note 4 and 2 bars on connection.
Cannot ring out and cannot accept a call

o1nk said:
Forgot to mention this is my son's phone.
I have an EE pay monthly sim. Tried that. Same thing. No Network.
Irony in the fact that it says TESCO 4G in the top band by the clock when he puts his sim in the Note 4 and 2 bars on connection.
Cannot ring out and cannot accept a call
Click to expand...
Click to collapse
Silly question, are you sure it's global version? A lot of "global" word from Chinese phones.
Is this the package?

o1nk said:
Forgot to mention this is my son's phone.
I have an EE pay monthly sim. Tried that. Same thing. No Network.
Irony in the fact that it says TESCO 4G in the top band by the clock when he puts his sim in the Note 4 and 2 bars on connection.
Cannot ring out and cannot accept a call
Click to expand...
Click to collapse
Ok, it definitely should work with EE, and so this is clearly not a Tesco mobile problem. Either the hardware is faulty or the ROM (particularly the modem drivers) is faulty. You might want to return the phone.

Stevica Smederevac said:
Silly question, are you sure it's global version? A lot of "global" word from Chinese phones.
Is this the package?
Click to expand...
Click to collapse
I have the same sticker in the same corner
I had to order the Global specifically for the Band 20 in the UK
Any way to tell if it's not?

DarthJabba9 said:
Ok, it definitely should work with EE, and so this is clearly not a Tesco mobile problem. Either the hardware is faulty or the ROM (particularly the modem drivers) is faulty. You might want to return the phone.
Click to expand...
Click to collapse
Darth, I think you may be onto something. You just triggered something I read earlier
Is this the same issue?
https://xiaomifirmware.com/guides-and-tips/fix-missing-network-issue-redmi-4/

o1nk said:
I have the same sticker in the same corner
I had to order the Global specifically for the Band 20 in the UK
Any way to tell if it's not?
Click to expand...
Click to collapse
Try this https://play.google.com/store/apps/details?id=net.simplyadvanced.ltediscovery
I suppose that the sim card is 4g card, right?

o1nk said:
Darth, I think you may be onto something. You just triggered something I read earlier
Is this the same issue?
https://xiaomifirmware.com/guides-and-tips/fix-missing-network-issue-redmi-4/
Click to expand...
Click to collapse
It looks like the same issue (on a different Xiaomi phone). The solution is probably the same - flashing the appropriate modem (firmware) files, or flashing a new complete ROM. I wasn't sure you wanted to go down that route, as it would give the vendor an escape route if something goes awry, or if the process doesn't solve the problem.

Stevica Smederevac said:
Try this https://play.google.com/store/apps/details?id=net.simplyadvanced.ltediscovery
I suppose that the sim card is 4g card, right?
Click to expand...
Click to collapse
His is a 6GB Tesco 4G and mine is a 40GB Virgin/EE 4G
His sim states Tesco 4G in top right, my EE states No Service.
LTE Discovery. What am I looking for in there?
In the Sim 1 section it says:
Band 20
GCI: 00144E78
PCI: 71
TAC: 16624
-110dBm
On Signals it says EARCFN (LTE Band 20)

Just been through my email confirmation and this is the one they sent me
https://www.geekbuying.com/item/Off...Note-4-4G-64GB-Smartphone---Black-379093.html
Now forgive me if I'm wrong but that says HK Stock Global
What's the difference between that and the Global Rom?
Darth, am I going down the flashing routine? Not bothered if I am as long as it works
Jesus H, it seems everything I buy I have to reflash these days.
M8 boxes, Kindle Fires, phones

o1nk said:
His is a 6GB Tesco 4G and mine is a 40GB Virgin/EE 4G
His sim states Tesco 4G in top right, my EE states No Service.
LTE Discovery. What am I looking for in there?
In the Sim 1 section it says:
Band 20
GCI: 00144E78
PCI: 71
TAC: 16624
-110dBm
On Signals it says EARCFN (LTE Band 20)
Click to expand...
Click to collapse
If the phone sees the signal and it does detect 4g ,than the phone is ok.
The problem is that 110db . That's practically dead zone. I would say your location is the problem. I know you said that Samsung has 2 bars but this is crappy phone .
Just to be sure, can you check in a a place with strong 4g signal?

Stevica Smederevac said:
If the phone sees the signal and it does detect 4g ,than the phone is ok.
The problem is that 110db . That's practically dead zone. I would say your location is the problem. I know you said that Samsung has 2 bars but this is crappy phone .
Just to be sure, can you check in a a place with strong 4g signal?
Click to expand...
Click to collapse
Believe it or not, Tesco has really strong 4G in my village. Never a problem on that carrier
EE however is ****. I have "H" on their network and -123 dBm
But I don't use my data at home
My main problem lies with the calls and texts not being able to be connected
It seems I have been sent a HK Global Rom? This has Band 20
Is this an issue? I am in the UK. Should I have been sent a Global Rom? But this doesn't have Band 20
Is it the modem driver issue as stated earlier?

o1nk said:
Believe it or not, Tesco has really strong 4G in my village. Never a problem on that carrier
EE however is ****. I have "H" on their network and -123 dBm
But I don't use my data at home
My main problem lies with the calls and texts not being able to be connected
It seems I have been sent a HK Global Rom?
Is this an issue? I am in the UK. Should I have been sent a Global Rom?
Click to expand...
Click to collapse
It should have come with global rom . I'm not sure though that it would effect frequency.
Try to change from global to lte/wcdma in preferred network

o1nk said:
Darth, am I going down the flashing routine? Not bothered if I am as long as it works
Click to expand...
Click to collapse
It seems that you will have to go down that route, unless you return the phone. Whether it works or not will depend on whether it is a hardware problem or just a ROM/firmware problem.
By the way, there is a firmware repository here: https://forum.xda-developers.com/showpost.php?p=73534612&postcount=89
This requires you to have TWRP recovery.

DarthJabba9 said:
It seems that you will have to go down that route, unless you return the phone. Whether it works or not will depend on whether it is a hardware problem or just a ROM/firmware problem.
By the way, there is a firmware repository here: https://forum.xda-developers.com/showpost.php?p=73534612&postcount=89
This requires you to have TWRP recovery.
Click to expand...
Click to collapse
Fired an email of to Geekbuying
See if they want me to send it back or give permission to add the modem drivers with warranty intact
Just noticed that with WIFI on it says I have Tesco 4G. When I turn WIFI off I have no service.
Bizarrely, after reading, this has been going on since the Note 3
Strangely, the phone is giving 4 bars for connectivity for calls. Yet you just try and a make a call
It's always my luck when people order from China and get this wonderful, working, all-singing all-dancing product ..... then I order one!

o1nk said:
It's always my luck when people order from China and get this wonderful, working, all-singing all-dancing product ..... then I order one!
Click to expand...
Click to collapse
These things are often a hit-and-miss affair, especially when buying from outside the EU. I bought mine (two) from eBay (UK and Ireland based sellers) - much easier to get refunds via PayPal (and more likely to get a proper Global ROM). But it is possible that your problem will be fixed by flashing the latest global stable ROM.

Update
Took it to the Tesco Phone Shop this morning and they couldn't get any of their settings to work. Consistently No Network. Wouldn't even connect to the Tesco guy's Vodafone sim.
Tried a Virgin sim and it wouldn't connect either
Guessing something wrong with the global rom now?
As with Note 3, MIUI 8 and the missing modem drivers?
Sparked an email back to Geekbuying to see what they can do
Thanks all

o1nk said:
Update ...
Guessing something wrong with the global rom now?
As with Note 3, MIUI 8 and the missing modem drivers?
Click to expand...
Click to collapse
Possibly - but there is also a possibility that it is a hardware problem. That will only become clear after successfully flashing a complete ROM (global or otherwise). Whether the ROM is global or China should not have any effect on connecting to a phone network (especially EE).

Which version of MIUI are you on? Try updating of there is an update available and see if that helps.

Related

E5823 - no 4G (UK)??

purchased an 'EU' z5c from ebay
I was wondering why I cant get 4g signal only H+ when in 4g areas
I have read the only difference between the E5823 and E5803 is the cat 6/cat 4 lte, I dont really know what this means but I assume this might be the problem
4g is set to 'preffered' in network settings menu
network provider is Three
any ideas?
Have you contacted your service provider? might be that you are prioritized to use HSPA, they might have to do a reset on you in their system or just enable 4G etc?
Echts said:
Have you contacted your service provider? might be that you are prioritized to use HSPA, they might have to do a reset on you in their system or just enable 4G etc?
Click to expand...
Click to collapse
The phone was purchased unlocked and I have been using my Three SIM card in another phone (GS3 LTE) previously and this had 4G signal no problem ... dont see why putting the SIM into a new phone would then change some setting on the network provider's side..
I will contact them anyway
very disappointing I fear maybe this EU version is blocking Uk 4g somehow
thank you
birthday_flex said:
The phone was purchased unlocked and I have been using my Three SIM card in another phone (GS3 LTE) previously and this had 4G signal no problem ... dont see why putting the SIM into a new phone would then change some setting on the network provider's side..
I will contact them anyway
very disappointing I fear maybe this EU version is blocking Uk 4g somehow
thank you
Click to expand...
Click to collapse
Got the wife E8523 from o2 and is showing 4G/LTE
I have that same model on 3 network and get 4g
Have you downloaded Internet settings for three from settings - >more?
It is a bull****, just close this topic
chribruu said:
Have you downloaded Internet settings for three from settings - >more?
Click to expand...
Click to collapse
Did not think of that. Have done this now just need to test In 4g area. Thanks
And thank you for your thoughts as well, williamgrant

Custom Rom (on i9300) not working on Virgin Mobile UK

So the other week i put Lineage 14.1 7.1.1/7.1.0 rom on my samsung galaxy s3. I just switched to virgin mobile uk i was previously with giffgaff and giffgaff worked completely fine on this phone and rom. Yes my phone is unlocked. It was originally on a EE contract then i unlocked it and used it with giffgaff (02). The problem i'm having is when i put the Virgin Mobile UK sim into the phone and boot it up it says "Emergency Calls Only". When i go into the network settings and mobile networks and search for mobile networks it shows T-Mobile UK (EE which is who virgin mobile use), Vodafone, O2 and Three. (These 3 here have a padlock icon at the end while T-Mobile does not. Im guessing this is good. When i tap on it it refuses to connect and just tells me to try again later. It might be worth noting that when i start up the phone it briefly says "Emergency Calls Only - Virgin" at the top of the handset which i assume its connected for a second and then disconnects, loses connection or gets kicked off? I was on the phone to Virgin for 20 minutes and after i told the guy i was using a custom rom he did say it might be possible that Virgin does not allow anyone with a custom rom on the network.
Is this possible?
Has anyone else ever used a custom rom on Virgin Mobile UK, could you connect or did you have problems?
Thanks, Luke.
Have you set the apn settings?.
Beamed in by telepathy.
Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.
audit13 said:
Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.
Click to expand...
Click to collapse
Quite sure my s3 on a custom kernel was once using vermin so i doubt they'll block custom roms from the network..
Without apn settings you might get as far as edge but certainly wont get 2g or higher.
Beamed in by telepathy.
I think flashing a stock ROM and then trying to connect is the only way to eliminate another possible factor.
Ok, i'll try stock rom then i guess. What do you mean "Without apn settings you might get as far as edge but certainly wont get 2g or higher." I don't get any signal at all so that can't be the problem.
Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*
The only other place is sammobile.com but that may only be a bit faster.
ldyte1 said:
Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*
Click to expand...
Click to collapse
If you need the btu 4.3 get it here https://drive.google.com/file/d/0B4vTiHTBB629OVlvY0pkcXN4ak0/view?usp=drivesdk
Beamed in by telepathy.
Tried stock rom, still no luck. Any other ideas? The Virgin guy said it could be a very very small chance that its the sim. But the fact it quickly displays virgin at boot up makes me think the sim is fine.
Maybe try the Virgin sim in another phone? Phone shows the correct imei? Not blacklisted?
Yeh I need to try this, literally no one in my family is on EE or anything using EE. What if the SIM does work in another phone what could be the problem with mine? Phone does show correct imei and it can't be blacklisted since it works with my giffgaff SIM.
Have you recently "moved house" from giffgaff to virgin and ported your number?. Your sim might not be activated. Im swinging with that from this point forward.
Text READY to 789678 from your old phone & SIM and your new sim if that doesn't work.
Moved house? Do you mean like switch from! Giffgaff to virgin? If so yes I just have switched. I was planning to keep my number but since I haven't got network I can't and haven't told them the PAC code.
How can I text a number of I don't have single or does that still work? ?
It is possible it's not active but the guy on the phone told me it was, he even got me to tell him the end 3 digits off the SIM to check.
The reason it's possible is because I ordered the SIM from them and the first one that was supposed to be delivered by YODEL was never delivered I called them that evening and they said we will just sent out another SIM anyway and so they did. This second SIM they sent out is the one I'm using and it might be the first SIM that is only active. But the fact the Virgin rep asked for the numbers of the sim and then told me it's active...I really don't know
Regardless, you must activate the sim, try the text i stated, if no joy try to call vm from the new sim and tell them the pac code then they swap the numbers over. If it doesn't ring out then I'd take it to carphone warehouse and ask them to set up the new sim card.
The sim is active as in it is alive and sending a response but it looks like the actual line attached to it isn't active. Sim cards must be activated to prevent the number attached to it from going stale as there is a forever decreasing amount of 07 numbers available for networks.
I'm convinced that the sim isn't activated, it will currently be a payg sim and might need to be topped up to activate it, then you transfer any number and remaining credit to your new contract/payg sim (if required).
You should still be able to call the carrier on an inactive line so long as the sim is alive. Failing that use a landline.
Beamed in by telepathy.
Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?
ldyte1 said:
Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?
Click to expand...
Click to collapse
Did you try the text to activate the sim?. As I said, the sim can be active as in valid to the system but not necessarily activated to prevent the number going stale and being returned to the pool after 6 months on no use.. Even if there is no signal at all you should have at least tried it once.
Maybe the sim is payg and needs a topup to activate. That could be another restriction.
I don't have any simcard documentation so I'm shooting at fish in a barrel but surely 3 sim cards on the trot can't be faulty. Something is amiss..
Beamed in by telepathy.

Bought 2 mate 10 alp-l29 neither is working with t-mo USA. Anyone using it on tmo ?

Both of them do not work on t-mobile even though they have all the bands. Signal is strong. Is there some command that will let me check radio status ?Mate 10 has similar bands to Mate 9 and my mate 9 works fine even if I disable volte. Mate 10 sometimes will fail to make a phone call or if it is being called it will go straight to voicemail. When I get connected I can't hear anything on my Mate 9, but I can on op3t.
Is anyone successfully using it on tmo usa ? This makes no sense to me.
I did factory resets, different sims and had t-mobile refresh the lines
aim1999x said:
Both of them do not work on t-mobile even though they have all the bands. Signal is strong. Is there some command that will let me check radio status ?Mate 10 has similar bands to Mate 9 and my mate 9 works fine even if I disable volte. Mate 10 sometimes will fail to make a phone call or if it is being called it will go straight to voicemail. When I get connected I can't hear anything on my Mate 9, but I can on op3t.
Is anyone successfully using it on tmo usa ? This makes no sense to me.
I did factory resets, different sims and had t-mobile refresh the lines
Click to expand...
Click to collapse
I've been using the ALP-L29 on TMo for a month now and no issues with voice or data. Just took the sim out of my Nexus 6 and put it into the mate 10. Didn't do anything else.
Maybe check the apn? As far as bands, you can download Network Cell Info Lite to see what bands the phone is connecting to.
I have had my Mate 10 (non-pro) for about a week now and I use it on T-Mobile just fine. Why not install a 3rd party app like Open Signal from the Play Store and see what is going on? Also an app like GPS Status is good for GPS functionality. The fact that you have two of them, and both do not work, makes me suspicious that something else is going on with them both...maybe they are not flashed properly with the correct regional software?
aerohp said:
I've been using the ALP-L29 on TMo for a month now and no issues with voice or data. Just took the sim out of my Nexus 6 and put it into the mate 10. Didn't do anything else.
Maybe check the apn? As far as bands, you can download Network Cell Info Lite to see what bands the phone is connecting to.
Click to expand...
Click to collapse
The APN is correct, I compared it to Mate 9 is exact same. I will have to check that app and see what it says
jaseman said:
I have had my Mate 10 (non-pro) for about a week now and I use it on T-Mobile just fine. Why not install a 3rd party app like Open Signal from the Play Store and see what is going on? Also an app like GPS Status is good for GPS functionality. The fact that you have two of them, and both do not work, makes me suspicious that something else is going on with them both...maybe they are not flashed properly with the correct regional software?
Click to expand...
Click to collapse
They both were brand new and sealed from 2 different sellers, they are different colors as well. I will check open signal app and see what it says. What I don't understand how 2 of them can have exactly same symptoms.
Does it show LTE signal at all for you guys ?
aim1999x said:
Does it show LTE signal at all for you guys ?
Click to expand...
Click to collapse
Yes, mine shows 4g but at times while at work it will drop to E due to the signal being week inside the building. I am also connecting on Band 4 most of the time.
aim1999x said:
The APN is correct, I compared it to Mate 9 is exact same. I will have to check that app and see what it says
Click to expand...
Click to collapse
This is what I have as my APN.
That is what I got as well for APN
Were they unlocked
Contact the seller... Something is wrong.
ppaganpr said:
Contact the seller... Something is wrong.
Click to expand...
Click to collapse
Those were from 2 different sellers. Hard to believe that they would have exact symptoms.
They are unlocked. I checked open signal and it says lte. Anyone can recommend any troubleshooting that could be done? I would like to keep the phone but I need it to work. I do not think both phones are just not working in exact same way. At this point I am not sure what else is left to trouble shoot.
In attached pictures what is the sim neighbor #1 that is the only thing different because it is not on my mate 9.
More neighbors , but there isn't any on Mate 9. Also everytime phone call is coming in it switches to 2g. Mate 9 doesn't switch for phone calls. Overall the network cell info app shows that mate 10 switches bands a lot .
Edit
Another thing I noticed is that tmo visual voicemail will never activate on Mate 10 but it is instant on Mate 9
Spent hours with tmobile and this is because no volte on those phones. If I turn volte off on mate 9 it acts the same way. So mate 10 is unusable where I live. It goes to voicemail 90% of time.
The workaround I got is forward all calls to to my google voice number. Works ok since it can use lte just fine.
Thats a bummer, I would reflash if I were you
yusssi said:
Thats a bummer, I would reflash if I were you
Click to expand...
Click to collapse
Reflash to what ?
To the same rom. Now, are they ORIGINALLY manufactured with that same rom? I purchased a 4/64 mocha from amazon ALP-L29 and was functioning flawlessly. Then returned it and purchased a 6/128 chinese version, rebranded to ALP-L29 and its functioning flawlessly (with T-MOBILE) so, the only thing I can think, based on your circumstances, is that there has to be something messed up with the rom/firmware. I would try either an update via FIRMWARE FINDER or a full rebranding to the same ALP-L29. Thats what I would do.
yusssi said:
To the same rom. Now, are they ORIGINALLY manufactured with that same rom? I purchased a 4/64 mocha from amazon ALP-L29 and was functioning flawlessly. Then returned it and purchased a 6/128 chinese version, rebranded to ALP-L29 and its functioning flawlessly (with T-MOBILE) so, the only thing I can think, based on your circumstances, is that there has to be something messed up with the rom/firmware. I would try either an update via FIRMWARE FINDER or a full rebranding to the same ALP-L29. Thats what I would do.
Click to expand...
Click to collapse
There is nothing wrong with it. It's the lack of volte. If I turn off volte on my mate 9 it acts the same way. I talked with t-force (tmo support) and because of the towers around me the phone doesn't switch quick enough to edge to ring. If I leave it on edge it works fine, but it can't switch to edge from lte quickly enough.

Question Sony Xperia 1 iii xq-bc62 5G not working. Flash xq-bc52?

Hi, i bought a unlocked xq-bc62 in US. I travel a lot and discovered 5G won't work in several carriers networks, no matter what I do in the phone ( I spend more time outside US). I called the carriers support and they confirmed their network doesn't have any lock preventing the use of overseas 5G bought phones. So far, I tried to use it in Portugal, UK, Ireland and Brazil but 5G is not recognized by the phone. I changed the sim for a 5G local one, changed ASN, manually chose network (5G ones are not displayed) and no success. I even tried to pray, but again, no success. I contacted Sony Support and they said phone will only work in 5G in 2 of the 3 main carriers in US and not outside US, despite the phone tech specs says it will work in all the frequencys used by above carriers. There are some threads here that confirm xq-bc62 Is not a full 5g phone. All said and done, my Question: is it possible to flash another region Image like xq-bc52 or xq-bc72 in this hardware? Will it work fine and, mainly, will 5G networks be accessible outside US? Tks
Some times its hardware but you can try mtk engineer mode settings there may be something of use there
If you can get the original vendor file usually have (user low ship...) its usually international
Unless the phone is using 4.5G and not real 5G
marcofgn2 said:
Hi, i bought a unlocked xq-bc62 in US. I travel a lot and discovered 5G won't work in several carriers networks, no matter what I do in the phone ( I spend more time outside US). I called the carriers support and they confirmed their network doesn't have any lock preventing the use of overseas 5G bought phones. So far, I tried to use it in Portugal, UK, Ireland and Brazil but 5G is not recognized by the phone. I changed the sim for a 5G local one, changed ASN, manually chose network (5G ones are not displayed) and no success. I even tried to pray, but again, no success. I contacted Sony Support and they said phone will only work in 5G in 2 of the 3 main carriers in US and not outside US, despite the phone tech specs says it will work in all the frequencys used by above carriers. There are some threads here that confirm xq-bc62 Is not a full 5g phone. All said and done, my Question: is it possible to flash another region Image like xq-bc52 or xq-bc72 in this hardware? Will it work fine and, mainly, will 5G networks be accessible outside US? Tks
Click to expand...
Click to collapse
Yep, the US models have numerous disabled features and run late on updates. I've also noticed it's crippled or disabled while roaming. I'm not sure if it's directly from disabled features or it it has been blocked by telcos because it malfunctions. (It gets kicked off cell towers in the US)
The US model has slightly different radio hardware so I would expect problems flashing the OS from another region. There are some tricks for changing the feature lists that might be a safer bet.
kevinmcmurtrie said:
Yep, the US models have numerous disabled features and run late on updates. I've also noticed it's crippled or disabled while roaming. I'm not sure if it's directly from disabled features or it it has been blocked by telcos because it malfunctions. (It gets kicked off cell towers in the US)
The US model has slightly different radio hardware so I would expect problems flashing the OS from another region. There are some tricks for changing the feature lists that might be a safer bet.
Click to expand...
Click to collapse
How would one check what is and isn't turned on network wise??
I was able to flash the XQ-BC52 ROM in my XQ-BC62 hardware. So far, working fine in 4G+, but I´m in area with no 5G coverage. Tomorrow I will go to an 5G area and check f it worked. If not, I will try the XQ-BC72. I will keep you posted.
kevinmcmurtrie said:
Yep, the US models have numerous disabled features and run late on updates. I've also noticed it's crippled or disabled while roaming. I'm not sure if it's directly from disabled features or it it has been blocked by telcos because it malfunctions. (It gets kicked off cell towers in the US)
The US model has slightly different radio hardware so I would expect problems flashing the OS from another region. There are some tricks for changing the feature lists that might be a safer bet.
Click to expand...
Click to collapse
Would you mind to message me what tricks you are talking about? Tks
marcofgn2 said:
Would you mind to message me what tricks you are talking about? Tks
Click to expand...
Click to collapse
Maybe something along the lines of Getting VoLTE and VoWiFi on unlisted carriers by flashing mbn file or 5II/1&5III VoLTE patch. [Guide to release the root] or https://band.radio/
I haven't rooted yet so I haven't tried them. I bring a T-Mobile LG Velvet 5G with me when I travel. It's a little slower but doesn't have all the telco problems.
Test done, xqbc-52 doesn't see 5G network as well. XQ-BC72 SEA is a no go, don't even recognize the SIM card in the phone.
Will try another firmwares and the tweaks kevinmcmurtrie mentioned above, but my feeling is: I paid the 5G price for the Phone and actually got a a 4G Phone. Very frustrated with Sony. Thinking seriously about going back to Samsung.
marcofgn2 said:
Test done, xqbc-52 doesn't see 5G network as well. XQ-BC72 SEA is a no go, don't even recognize the SIM card in the phone.
Will try another firmwares and the tweaks kevinmcmurtrie mentioned above, but my feeling is: I paid the 5G price for the Phone and actually got a a 4G Phone. Very frustrated with Sony. Thinking seriously about going back to Samsung.
Click to expand...
Click to collapse
But hey here's the pros, best physical camera sensors, Micro SD card Slot and headphone jack...
UPDATE!!! 5G is working!!!!! After Several Attempts, I finally got 5G. What worked for me, in Claro BR Network, was flash a Hybrid ROM. I Flashed A XQ-BC52 ROM with Modem files from XQ-BC72. So far everything working as it should. My only concern, next month I will be in Germany, may I have trouble in LTE over there with XQ-BC72 modems?
Ainz_Ooal_Gown said:
But hey here's the pros, best physical camera sensors, Micro SD card Slot and headphone jack...
Click to expand...
Click to collapse
Tks for the spirits up Ainz_Ooal_Gown. The main reason I Bougth Sony 1 iii is the 3,5 mm jack. I hate USB adapters......
Ok, major setback. it worked for 3 hours and when I turned on my second Sim card the phone 5G was gone. Turned it off, reset radio configs, but no success. Apparently turning the second sim on override the BC72 configs. Time to get serious now and root the phone, what I'm very reluctant to do.
marcofgn2 said:
UPDATE!!! 5G is working!!!!! After Several Attempts, I finally got 5G. What worked for me, in Claro BR Network, was flash a Hybrid ROM. I Flashed A XQ-BC52 ROM with Modem files from XQ-BC72. So far everything working as it should. My only concern, next month I will be in Germany, may I have trouble in LTE over there with XQ-BC72 modems?
Click to expand...
Click to collapse
How did you manage to do that? Could you please explain the process?
Settings, Network & internet, Smart connectivity and turn off. On by default. See if it works. I found where I am at it tends to look for wifi over 5G.
arjun_m4 said:
How did you manage to do that? Could you please explain the process?
Click to expand...
Click to collapse
That's what I want to more..i have the xq-bc72 on mint mobile and no5g.even my kids xiaomi 11 5g ne has 5g on mint.
I am on Mint, T-mobile towers. 5G works great, has to be in your settings. For MMS use the T-mobile APN settings.
I would like to activate 4g+ on my xq-bc52!
how to do ?
thank you.

Question Help! Not getting 5G and VOLTE after changing to Canada ROGERS Sim (Unit from Philippines)

Hi Everyone,
Need help. I recently migrated to Canada and I brought my S23 Ultra with me (Open Line: CSC:XTC). I noticed that I'm only getting a 4G+ signal and VoLTE is not enabled. I check Rogers 5G coverage and our area is part of it. I tried inserting my sim to my wife's Iphone and it is getting a 5G signal. Can this be fixed?
Condolences on your move from a fellow Canadian
Are you sure the phone has the correct LTE bands (it probably does...).
Secondly, the Canadian telecom cartel has colluded and decided that they don't like phones sold elsewhere or imported...you could be SOL as I don't see Robbers authorizing your IMEI.
Apple is not caving in to carriers, that's why the iPhone works just fine.
I doubt that changing the CSC will help, as the restrictions are placed on IMEI.
Ipse_Tase said:
Condolences on your move from a fellow Canadian
Are you sure the phone has the correct LTE bands (it probably does...).
Secondly, the Canadian telecom cartel has colluded and decided that they don't like phones sold elsewhere or imported...you could be SOL as I don't see Robbers authorizing your IMEI.
Apple is not caving in to carriers, that's why the iPhone works just fine.
I doubt that changing the CSC will help, as the restrictions are placed on IMEI.
Click to expand...
Click to collapse
For real? I can understand if they won't allow VoLTE (which they should) but not being able to get a 5G signal is just plain BS.
Btw, what do you mean by SOL?
bashblues said:
For real? I can understand if they won't allow VoLTE (which they should) but not being able to get a 5G signal is just plain BS.
Btw, what do you mean by SOL?
Click to expand...
Click to collapse
sh!t out of luck.
The issue is the CSC - if you are able to get the Rogers CSC working it should allow you to access 5G/VoLTE (possibly VoWiFi - Rogers allows 3rd party devices as long as the config files are correct - only Bell/Telus have an IMEI whitelist).
lexcyn said:
The issue is the CSC - if you are able to get the Rogers CSC working it should allow you to access 5G/VoLTE (possibly VoWiFi - Rogers allows 3rd party devices as long as the config files are correct - only Bell/Telus have an IMEI whitelist).
Click to expand...
Click to collapse
I already tried but Rogers CSC is not on the list. Is there any chance I can still change it to Rogers CSC?
Is it enabled in the *#*#4636#*#* menu?
xNotta said:
Is it enabled in the *#*#4636#*#* menu?
Click to expand...
Click to collapse
I can't access that menu. When I tried that in the dialer it calls the number and says please check the number etc2x....
bashblues said:
I already tried but Rogers CSC is not on the list. Is there any chance I can still change it to Rogers CSC?
Click to expand...
Click to collapse
What model is your phone? I would say you could try flashing to the W firmware but if you have an EU model phone it won't work... so I am not sure how you could get the correct CSC.
lexcyn said:
What model is your phone? I would say you could try flashing to the W firmware but if you have an EU model phone it won't work... so I am not sure how you could get the correct CSC.
Click to expand...
Click to collapse
It's the Philippine Variant.
Model: SM-S918B/DS
CSC: XTC (Openline)
bashblues said:
It's the Philippine Variant.
Model: SM-S918B/DS
CSC: XTC (Openline)
Click to expand...
Click to collapse
Yeah so I don't believe you can flash W model but I am unsure. You may be able to try out one of those CSC changing services though? Not 100% if they work.
what is your plan , I don't have 5G on rogers because I dont pay for this, but VoLTE should work ? VoWiFI works tho.
oVeRdOsE. said:
what is your plan , I don't have 5G on rogers because I dont pay for this, but VoLTE should work ? VoWiFI works tho.
Click to expand...
Click to collapse
It's Rogers Infinite Plan (Unlimited and has 5G). VoLTE is not showing but I tried calling over it and the Signal still 4G+ so I guess VoLTE is activated. My problem now is the 5G signal. Went to Wireless Wave (where I got the sim) but they can't figure it out as well. They gave me a number of the TechSupport they said maybe it is something that needs to be done backend.
bashblues said:
It's Rogers Infinite Plan (Unlimited and has 5G). VoLTE is not showing but I tried calling over it and the Signal still 4G+ so I guess VoLTE is activated. My problem now is the 5G signal. Went to Wireless Wave (where I got the sim) but they can't figure it out as well. They gave me a number of the TechSupport they said maybe it is something that needs to be done backend.
Click to expand...
Click to collapse
I'm wondering if maybe some bands are just hidden for our 5G? Did you try the how to guide on how to unlock all bands? If you are able to get access into the service mode you might be able to do it: https://forum.xda-developers.com/t/...23-series-including-sub-6-and-mmwave.4554611/
bashblues said:
It's Rogers Infinite Plan (Unlimited and has 5G). VoLTE is not showing but I tried calling over it and the Signal still 4G+ so I guess VoLTE is activated. My problem now is the 5G signal. Went to Wireless Wave (where I got the sim) but they can't figure it out as well. They gave me a number of the TechSupport they said maybe it is something that needs to be done backend.
Click to expand...
Click to collapse
That's still better than being on Telus. My data drops down to H+ when I make a call and the call quality on 3G is terrible in an area of Toronto dominated by highrises.
jcsww said:
That's still better than being on Telus. My data drops down to H+ when I make a call and the call quality on 3G is terrible in an area of Toronto dominated by highrises.
Click to expand...
Click to collapse
I feel you but it is sad that we are not getting the service we are paying for. SIM Plan is new and the phone is one of the latest. It's just disapppointing. I'm calling Tech Support right now but it seems they don't know anything either but they are very helpful though.
bashblues said:
I feel you but it is sad that we are not getting the service we are paying for. SIM Plan is new and the phone is one of the latest. It's just disapppointing. I'm calling Tech Support right now but it seems they don't know anything either but they are very helpful though.
Click to expand...
Click to collapse
Tech Support isn't allowed to tell you that features like VoLTE, VoWiFi, and in the case of some device brands, like OnePlus, 5G are not provisioned by the system because those device IMEI's and model numbers are not whitelisted in the system and there for, not permitted to use these features.
Hey Guys! I messed up. I tried changing the CSC just for the sake of trying it via the dialer by typing *#272*IMEI# and chose randomly BTB. Now VOLTE is gone, signal is only 4G (Not even 4G+) like before. I tried typing it again to change it back to my original CSC (XTC) but it wont work anymore (the *#272*IMEI#). Is there another way for me to change it back to the original CSC?
Was able to change it back to XTC using SamFW. Was hoping to change it to RWC (Rogers) but it failed. Oh well! XTC (4G+) is better than BTB (4G) but was hoping if RWC was forced I could have gotten a 5G signal (I think).

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