LG V10 Screen dims completely & unusable After Booting - T-Mobile LG V10 Q&A, Help & Troubleshooting

I picked up my v10 (LG H901 unlocked) and tried unlocking, the screen was completely dimmed out. I could hear notification sounds and had the haptic feedback when unlocking with fingerprint but nothing could be seen. I took out the battery restarted the phone and the screen booted up into the home screen but dimmed out completely again after barely 3 secs. It's continued till now, I hear notification sounds, the vibrations work but the screen is completely blacked out.
Taking out the battery and reinserting starts the phone normally but goes blacked out again after it loads.
I'm on Android 7.0. Help pls

EliDevp said:
I picked up my v10 (LG H901 unlocked) and tried unlocking, the screen was completely dimmed out. I could hear notification sounds and had the haptic feedback when unlocking with fingerprint but nothing could be seen. I took out the battery restarted the phone and the screen booted up into the home screen but dimmed out completely again after barely 3 secs. It's continued till now, I hear notification sounds, the vibrations work but the screen is completely blacked out.
Taking out the battery and reinserting starts the phone normally but goes blacked out again after it loads.
I'm on Android 7.0. Help pls
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Power off the phone...hold down the volume down and power buttons at the same time....when you see the lg screen appear briefly (1 second) release the power button while keeping the vol down pressed..then re-press the power button....all this in the end should boot you into recovery...it will ask you a couple of scary questions which you can say yes or no to....the bottom line is this...if you can see fine in recovery then you've set the brightness way to low and/or installed an app that's done that to you in your ROM. If recovery is to dark to read then it's a physical issue with your device. About the only thing that's gonna undo the rom issue if it's that is a factory reset (which you can do from recovery). If you were using auto brightness then make sure when you get back into your rom that you disable it until you can figure out what you did that caused it to get so dark you can't read it.

famewolf said:
Power off the phone...hold down the volume down and power buttons at the same time....when you see the lg screen appear briefly (1 second) release the power button while keeping the vol down pressed..then re-press the power button....all this in the end should boot you into recovery...it will ask you a couple of scary questions which you can say yes or no to....the bottom line is this...if you can see fine in recovery then you've set the brightness way to low and/or installed an app that's done that to you in your ROM. If recovery is to dark to read then it's a physical issue with your device. About the only thing that's gonna undo the rom issue if it's that is a factory reset (which you can do from recovery). If you were using auto brightness then make sure when you get back into your rom that you disable it until you can figure out what you did that caused it to get so dark you can't read it.
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Thanks for the response.

I have the same problem. Did you find any solution?

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Is it a software problem or is my screen about to break down?
Thanks again!!
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