Alcatel mobile upgrade - network error - Android Q&A, Help & Troubleshooting

So i recently rooted my phone and messed around too much, now i need the stock rom. I download the Alcatel mobile upgrade software and started "upgrading" if u will, but it comes up with a network error saying i need to check my internet connection.
Am i doing something wrong, did i forget something trivial?
screenshot of the application giving me the error.
http//prntscr.com/ickm38
I hope someone can help.

Related

[Q] mobile network is unavailable after root

Hi folks, I have a 5830v, (5830i rebranded for Vodafone Australia)
I had been running ace-i-sure rom, but flashed back to stock via odin, to have a
fairly simple and foolproof setup for my luddite girlfriend. All of that went fine,
but after rooting with update.zip the phone is unable to access the network, giving
a "mobile network is unavailable" error.
Searching around, it seems the usual cause is a missing IMEI, but the IMEI seems
to still be there, verified through *#*#4636#*#*
Running unroot.zip removes root access, but still doesn't let the phone access the network.
So far only way I've found to restore the access is to reflash with odin.
I have rooted the phone before using update.zip, and had no issues at all, so I'm not
sure what's causing it this time around, or how to fix it.
Anyone have any ideas? Thanks in advance
Edit - seemed to work on the 4th attempt :S

[Q] Moto e no service

Hi. After rooting my moto e xt1021 I flashed cyanogenmod. That resulted in a bootloop. So, via TWRP, I restored my phone to before it was rooted. However, I soon noticed that instead of saying Sainsburys, it now said no service. I then decided to try searching for networks by going into settings, more, mobile networks, network operators. Once there, it displays no operators. Then, when I press search for network, it says "Error while searching for networks. When trying to make a call it just says "to make a call, please turn off aeroplane mode." Does anyone else have this problem or know how to fix this.
I have also noticed that the GPS can't get a fix on satalites.
zarozinia said:
Hi. After rooting my moto e xt1021 I flashed cyanogenmod. That resulted in a bootloop. So, via TWRP, I restored my phone to before it was rooted. However, I soon noticed that instead of saying Sainsburys, it now said no service. I then decided to try searching for networks by going into settings, more, mobile networks, network operators. Once there, it displays no operators. Then, when I press search for network, it says "Error while searching for networks. When trying to make a call it just says "to make a call, please turn off aeroplane mode." Does anyone else have this problem or know how to fix this.
Click to expand...
Click to collapse
Flash Stock ROM for xt1021 from ADB
Adarsh1998 said:
Flash Stock ROM for xt1021 from ADB
Click to expand...
Click to collapse
Tried that. I also tried relocking the bootloader via adb. That failed with an error about the system image.
Sounds like wrong radio flashed. Does the stock rom have.. lets see, Sainsbury, so UK radio? Can that be flashed separately?
zarozinia said:
Hi. After rooting my moto e xt1021 I flashed cyanogenmod. That resulted in a bootloop. So, via TWRP, I restored my phone to before it was rooted. However, I soon noticed that instead of saying Sainsburys, it now said no service. I then decided to try searching for networks by going into settings, more, mobile networks, network operators. Once there, it displays no operators. Then, when I press search for network, it says "Error while searching for networks. When trying to make a call it just says "to make a call, please turn off aeroplane mode." Does anyone else have this problem or know how to fix this.
Click to expand...
Click to collapse
Same here, please! Someone help us quickly :'(
Jyveafk said:
Sounds like wrong radio flashed. Does the stock rom have.. lets see, Sainsbury, so UK radio? Can that be flashed separately?
Click to expand...
Click to collapse
Yes, I did flash the wrong radio AFTER the issue occurred. Now, it won't boot up or enter recovery or bootloader. Could someone please provide me with the correct UK radio images for my phone?
I think that I may have flashed the wrong version of the OS after getting stuck in the bootloop. The OS was blur version 20.82 I think. However, my phone had a higher version. Would this make a difference? Also, please could somebody provide me with links of the correct software as the downloads I found were down?
I dunno if you guys sorted out this issue, as I have the same problem. There are downloads here http://forum.xda-developers.com/moto-e/development/rom-stock-motorola-lollipop-rom-t3167111 which I feel should help, though I'm not able to test yet as I don't have my USB cable with me. Scroll down the page there a bit and there is a link to "Lollipop Radio Firmware:".
Well the radio in the last link didn't work for but all good now after flashing the retail UK firmware ROM for my XT1021 via http://forum.xda-developers.com/showthread.php?t=2755857

Device unlock app issues MetroPcs Alcatel Fierce 4 5056N

Good afternoon guys ,
I highly appreciate if anybody coudl help me to fix the following issues. I have an alcatel fierce 4 5056N and when trying to use the unlock app i receive the same error no matter what i do "Failure in processing the request. Please reboot device and try again. " I have performed FRP and still the same , memory of the app have been cleared , phone have been reset and still same error , i need your help guys .
Bump
Anybody make any headway with unlocking this phone without having an activated SIM card installed?
Current MetroPCS/T-Mobile rules are 180-days consecutively active. Use the device unlock button while your service is still active on the 181st or 182nd day. After service is up, confirm IMEI is unlocked by asking the carrier if your choice.
I'm all for the official way of things (sometimes)... but I was given this phone and since it's a few leagues above my Cricket/AT&T ZTE Z835 (regardless of it being 6.0.1 instead of 7.1.1.) I'd be pretty pleased if I could just throw my cricket SIM inside without issues.

Cant connect to network

hi-Sorry for the question
im on Xfinity Mobile and was trying to downgrade out of the Pie beta.
i screwed something up in Odin when flashing ARG8 and now when it boots it just hangs at the "searching for network" screen and cant find my network.
can anyone please help me out ?
Im just trying to get to Xfinity Oreo and am lost as to what i need to do to regain my mobile network back.
once i do,no worries, i am NOT messing with PIE again until the official.
thanks

Alcatel Pixi3 (8) 8070 softbrick

High guys wondering if anyone can help, i have an Alcatal pixi 3 (8) model 8070, its stuck in a bootloop, i cant find a rom for it, but according to an old thread on here, i can use the Alcatel Mobile upgrade tool 4.4.5 wondering if anyone can help, cant seem to get Alcatel Mobile upgrade software to connect to the servers to grab the upgrade file, it keeps returning a network error message.
I have search google, there are 2 videos up on youtube about it, but they are in Spanish and i cant understand what they are saying.
Can someone help please. as id like to get this tablet working again. Thank you
One of the videos is here. if someone could translate the fix that would be awesome.
https://www.youtube.com/watch?v=BaJfQ4_uizg
Figured out the software will give you a network error if you have out dated upgrade tool.
Issue comes with Alcatel not making it clear which software you need for your device. as one update tool can do multiple devices, but are not listed until you download the tool and install it and run it.

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