Bluetooth Audio issue - Huawei Mate 10 Questions & Answers

I have this little problem with my new Huawei.
(I have a Mate 10 Pro, couldn't find a section for that specific model)
Whenever I connect it to my car or Bluetooth headphones, the audio from my phone will randomly switch from my car speakers or my headphones to the phone speakers. The only way to get it outputting audio through the Bluetooth device again, is by reseting my Bluetooth connection. However, it does this every time and its driving me insane.
Can someone help me with this? Thanks in advance.

Hello
Try to remove all bluetooth devices associated on your phone.
Then associate Bluetooth with your car
Do not try to associate other devices for the moment.
Then try to listen music from your car to speakers of your car
If it's ok, then associate other devices and try again to watch if all is allright

This is a known bug that has been around since release, there is nothing you could do to fix it.

This is by far worst Bluetooth implementation I ever saw in android
On top of Your problem mine stops sending call logs to the car randomly and restart or re pair are only option to mend it

So strange ! I'have never had problems with bluetooth audio with my car !
Except if decide to receive the conversations sound on my Bluetooth smartwach.
Android don't like to have 2 bluetooth devices connected for sound at the same time

All the top cell phones are having blue tooth issues...just google it. It is not unique to this phone.

I have the same phone and issue and this is still not fixed ! Has someone found a workaround?

My mate 10 Pro works fine in my car, no issues at all. It works fine on Android Auto too. Yet in my parents' car, Android Auto won't work at all; I just get a black screen.
I guess these problems are often between two specific pieces of hardware rather than a general fault with the phone, so quite difficult for manufacturers like Huawei to fix everything. But if I had my parents' car, I'd be pretty pissed!

This is a known issue with EMUI and it has to do with EMUI killing processes in the background in the name of battery optimization. If your music player is in the background or your screen is turned off, EMUI will situationally kill or freeze bluetooth/audio related processes.
If rooted, use either Titanium Backup or Service Disabler to freeze/disable the Power Genius app. This app is responsible for EMUI's battery optimization measures (but the battery life on my Mediapad improved when I disabled it). If not rooted, you might or might not be able to do this via adb.
Other solutions include plugging in a charger, or leaving your screen on.
(edit - you have to reboot after disabling Power Genius, merely disabling it will not immediately change anything)

Related

Bluetooth audio in car to phone not working

So, I'm having a strange issue with my new Note that I can't quite determine where the root cause may be, or if it's a known issue.
If I register my Note with my car as both a phone and an audio device (how the Infiniti nav/stereo works) I can use the Note as a phone fine UNLESS I start an audio app, such as Pandora. Once a2dp audio starts the Note will no longer connect as a phone device, but it works fine for audio.
I had the phone paired with the stock ATT rom but only used it as a phone, so unfortunately, without a restore to stock, I can't tell if the problem exists with the stock rom.
I flashed to flappjaxxx's rom (which I love) the same day I setup the phone to run Pandora via Bluetooth and that's when I started seeing the problem.
I also see some random connect/reconnects that seem a bit more than usual.
So, I can't say there's a correlation, or if this is a known ICS beta issue or what, but I'm hoping it is and that it's not a design flaw
Way I see it it's either:
1. Flashing to any ICS beta rom has the problem, currently?
2. It's in flappjaxxx's build (doubtful)
3. It's user error...(possible )
4. It's an app issue (ie. Pandora is causing the problem?)
Anyone have any thoughts, suggestions or insights? I've done some searching but haven't found this exact issue yet on any posts.
Thanks!
I have a Kenwood DNX9960 in my Avalanche. It connects also for phone and for streaming media. I can be streaming media from either the stock music player or an internet site like pandora or TuneIn and my calls will automatically come through. When the call ends it goes right back to streaming.
It autoconnects to both as long as my phone is in range when I turn on the kenwood. I did have an issue at first where it would not autoconnect. I deleted the pairing from both my phone and headunit. Then when I repaired I paid close attention to check any boxes to "Always" allow connection and I haven't had any issues since.
I understand the normal pairing process, I've had several phones before that worked fine prior to the Note. So, I'm thinking that it is probably a corrupt bluetooth db... I'm going to be reflashing to Flaps new rom and we'll see how that does
Is there a way to delete the pairing from the nav? I would try that
Sent from my SAMSUNG-SGH-I717 using xda premium
There is. I've tried it all, on both sides of the pairing.
I've reflashed the phone to the B6 from FJ, still no joy. The pairing db was new (so no chance of corruption on the phone) and the pairing deleted on the device.
It seems to be a problem with the phone switching between a2dp and phone bt. When a call comes in (while playing say Pandora over bt) the audio cuts out and then the car shows "disconnected" and then "connection failed" if trying to reconnect to the Note as a phone (ie hitting the phone button in the car).
I'm hoping it's the current ICS build. Just have no way to really know. Hoping some other folks will have seen the same issue.
Going to run some tests with different audio sources and see if the behavior is the same.
Well things seem to be working now, for no obvious reason I'll have to assume that the reflash resolved the issue, I just can't tell for sure why it didn't work immediately after. I think it's due to deleting the old pairing on the car and not shutting down the vehicle.
Cheers.
BT connections
I have similar problem connecting to van audio system (vauxhall). After some experimentation it appears to be an ICS problem, if I reflash my note with gingerbread I have seamless connections for both audio and phone. As soon as I upgrade even with offical ICS bluetooth connections become problematic, I can pair but not autoconnect. Tried samsung and they just "fob off" with it's an incompatable device. Until a bug fix is issued it appears as though it's a choic of staying with gingerbread and have a working system or ICS and no handsfree.

S-Voice and Bluetooth (on but not connected)

Hey All,
So, I've been searching all over for an answer to this, I've found a lot of information about S-Voice's problems being used over a bluetooth device but I haven't been able to find any direct discussion of the issue I'm experiencing.
What I've found is that when I have S-Voice's voice wake-up feature enabled, it'll work totally fine with bluetooth off. However, as soon as I toggle bluetooth on the wake-up feature just completely stops working. I don't even need to be connected to a device, as long as bluetooth is on S-Voice Wake-Up does not work. I can manually launch S-Voice and it will hear me just fine, but saying the wake-up command does nothing. As soon as I toggle bluetooth back off, it'll wake up again just fine. I do get that with a bluetooth device connected the microphone on the device needs to be active, so I could understand if this was happening while I was paired with a headset or something, but it seems really odd to me that just having bluetooth on at all would disable the wake-up command feature.
I did try Ok Google and found that it works whether bluetooth is on or off, but I really like the increased functionality that S-Voice offers and I think that for the most part the updates Samsung has done on it are great, so I'd like to get this working if possible.
Has anyone else experienced this, either on the Note 4 or on any of the other Galaxy devices? Anyone have any ideas or solutions?
Thanks!
I'm having the same issue with svoice, thought it was just the bluetooth in the car at first til I red your post
Widespread
I've got exactly the same problem.... Lovely new note 4 which is forcing me to use my hands on the phone whilst driving... Samsung need to think about this.
Apparently an issue for a few years due to Bluetooth /svoice conflicts, but not acceptable to leave it unaddressed.
I can still use my car system to skip music tracks on the phone, or dial numbers from the car stereo touch screen, but surely this is one of the most valuable areas for voice control?!
Bluetooth off then everything works fine, but Bluetooth on and svoice just fails. No wake up or voice recognition.
I don't use a headset, and the car doesn't have an inbuilt mic, so phone mic is used for calls (which is still fine incidentally.. Only svoice which is screwed.)
Looking forward to someone finding a simple solution to this, as I have spent hours in the menus trying to make a difference but Samsung might have just let us down I'm afraid... And if that's the case then I look forward to hearing them fix it, and update our ware to get everyone on track again.
Resolved and simple
After much fckin about I managed to get this sorted and the answer is simple..... You can't have both apps always trying to recognise the voice all the time.
Go to the settings for ok Google and voice detection then always on... Uncheck it and suddenly svoice is working again... On my way to the car for final checking now,but preliminary checking says all should be good.
Nope
Ok... It works until the system is fully connected.
As soon as the connection is made then the handset microphone switches off again.
Note 4 s voice is officially dangerous to Road users and Samsung are ultimately proving themselves irresponsible for creating a system which forces use of hand and eye coordination when in Bluetooth and car mode.... Seriously Samsung... Sort this sht out.
When driving, set to hands free mode, this allows use of svoice on bluetooth
Ooof said:
Ok... It works until the system is fully connected.
As soon as the connection is made then the handset microphone switches off again.
Note 4 s voice is officially dangerous to Road users and Samsung are ultimately proving themselves irresponsible for creating a system which forces use of hand and eye coordination when in Bluetooth and car mode.... Seriously Samsung... Sort this sht out.
Click to expand...
Click to collapse
Note 4 and above have it listed as car mode.
svoice works perfectly with blue tooth when car mode is enabled.
Set it up at home before you use it the first time.

Bluetooth on lollipop roms plays slow

I haven't seen anyone else post this yet so I'm hoping someone can help me out. I have a Bluetooth speaker in my car that works fine on stock or on kit Kat roms. But on every lollipop rom I've tried, the audio through the Bluetooth is slightly slowed down (resulting in everything sounded a little lower) and kind of choppy.
The audio plays fine through the phones speaker or through a headset, it's only on Bluetooth that this happens.
Any body else having this problem? Any suggestions?
Same issue here.
I think it may be the speaker I'm using, because I had the same issue when I connected my tablet to it that is also running lollipop. I need to find a different Bluetooth device and see if the problem persists.
supermatt9 said:
I think it may be the speaker I'm using, because I had the same issue when I connected my tablet to it that is also running lollipop. I need to find a different Bluetooth device and see if the problem persists.
Click to expand...
Click to collapse
I was doing a search on this issue myself, which brought me here. It's actually only one speaker I have that does this, and it's the newest BT device I have. It's the HDMX Rave portable BT speaker. It worked fine with the KK ROMs I was using at the time I got it, but ever since updating to LP, only that speaker of all the BT audio devices I own does that.
Weird...
Similar Issue
Hi,
I've also experienced this, although it seems my Bluetooth plays much worse than yours. It's slow for a bit, then choppy and breaks up, then it'll speed up the music to get back to where it should be. It renders Bluetooth music completely unusable.
I've found:
High CPU usage causes this in KK (skydragon) for me. The high-usage culprit is the netd module, not sure if that's relevant.
I've flashed Jasmine Lollipop (5.0.11) lots of different ways, with several different modems, and it still has this issue.
It doesn't seem to depend on the app, as it happens with the default music app and with Spotify (192 Kbps).
It happens on both of my Bluetooth devices, a cheapo portable speaker and my nicer car stereo. I don't know the BT versions they use.
Disabling WiFi helps a little, disabling data does nothing.
Anyone have any workarounds?
i had the same problem when connecting to my car speaker.
funny thing is some days it works great, and other days all of a sudden it just plays all slow. anyone got fix?
So I've been doing some more tinkering. Turning off WiFi will fix the issue for my "dumb" bluetooth speaker (it's a pair button and a power switch only), however it will only fix the issue for the first ~3 minutes on my Clarion car stereo (with all sw updates). I've disabled literally every Bluetooth service, activity, provider, and responder that isn't essential for A2DP connections. I'm able to access the hidden menu item for Bluetooth testing, but I don't really know how to use it. If someone has directions for that I'd gladly put my phone through the paces.

Bluetooth Connected - No Sound

Hey everyone,
I've seen a few mentions of this issue but would like to have a thread to specifically discuss it and maybe find a resolution.
After pairing a bluetooth music device for the first time it will play just fine.
Come back some time later, the device reconnects automatically but no sound will play (even though your music app shows that the track is playing).
Turn off bluetooth, or just disable media streaming for the device, turn back on/reenable and sound comes back.
This is an extremely annoying issue that wasn't present on my last Android 5.x.x device. I'll forget about it until I'm driving and then have to wait until I stop to safely restart bluetooth.
Please let's keep this topic reserved for this specific bluetooth issue. If you have a different issue please start another thread.
My device: Spring LG G5 (LS992) on 6.0.1
Notes so far:
Simply restarting the phone doesn't fix it.
Unconfirmed - Happens only after switching bluetooth devices (going from your car, to your home stereo, and then back out in the car). I switch vehicles a lot for my job.
Suggestion here is to clear app data for Google Connectivity Services. Will try today.
Like mentioned in the other topic I might have the same issue on my Nexus 5 (2013) with Android 6.0.1 and parrot carkit. How is your Bluetooth volume on the phone when you start playing music? To me it seemed to be worse when Bluetooth volume was muted actually.
Sent from my Nexus 5 using XDA-Developers mobile app
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
I have been experiencing this issue on my LG G5. I have phone audio, but no media audio. The car display shows whatever is playing on the phone, including the time code as a song advances for instance, but no sound. I have checked in bluetooth settings to ensure both phone and audio are on. I've disconnected and reconnected. It did work 1 time, but that's it. I've had the phone for a little over 2 weeks and its fully updated.
I have the Same issue in my car, everytime i need to disable/Enable Bluetooth to get Sound working.
Sent from my LG-H850 using XDA Labs
Bluetooth has been the one problem I have with this phone. I lose connectivity to my Moto 360, my headphones need to be unpaired before I can use them again, it's seriously driving me nuts.
I am having momentary phone audio cut out when using my car BT. The radio will come back on for several seconds and the the phone will come back. I am wondering if the VoLTE function might have something to do with this. I have disabled VoLTE so I can test it although I really have no clue if it is related.
I believe this has to do with having 2 devices connected. The 1st will act as phone connection and the 2nd as audio only. The phone might think for some reason you still are connected to both or you actually have a lot of range in one of them and remains on.
Disabling VoLTE resolved my problem.
marcmarshall said:
Disabling VoLTE resolve my problem.
Click to expand...
Click to collapse
How did you do that?
Sent from my LG-H850 using XDA Labs
Lycidias said:
How did you do that?
Sent from my LG-H850 using XDA Labs
Click to expand...
Click to collapse
First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
marcmarshall said:
First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
Click to expand...
Click to collapse
If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
scottricketts said:
If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
Click to expand...
Click to collapse
VoLTE may not even be your related to your problem. I would try disabling it just to troubleshoot.
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
99SSCamaro said:
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
Click to expand...
Click to collapse
Jayhawk One said:
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
Click to expand...
Click to collapse
I have Sony xperia z3 and only use Bluetooth with one device and have the same issues. Only started with 6.0 upgrade
I have the same problem on my H850:
When I turn on my headset, it will show "connected to call audio" in Bluetooth settings (my bluetooth is always on due to my Pebble smartwatch). No matter how many times I turn on and off my headset, it will always only connect to call audio, despite the option "use for media audio" being activated. If I unpair it and pair it, it connects to both for this one time, before going back to the previous behavior. If I turn bBluetooth off and on again, it will connect to both call and media audio again for this one time before returning to the previous behavior.
Since it's the intl version, there is no VoLTE option.
Is there a way (settings or using an app) to fix this and force the phone to connect media audio every time?
I have the exact same issue, except that I have an android wear watch.
My only solution so far is disabling call audio for the G5 in the Bluetooth definition, but that really sucks.
Have you found any solution?
This is a known issue with LG G5 and the sad thing is that LG doesn't have a clue. Unpairing and repairing is the only solution until Android 7 upgrade. I went as far as resetting to factory defaults, T-Mobile even replaced my device..same issue. **** SOLVED WITH ANDROID 7 ****
I still have the same issue with it showing as playing with no sound and it continues happening even after the Android 7 upgrade. Issue is intermittent, restarting phone or headset or disabling and reenabling BT are only solutions I've found so far. I confirmed the vol is on high on both device and receiver.
Happens on my Kia Soul, Sony SBH50 and SBH52. The only BT devices I don't seem to have the issue with is my old MW600s, so it may be related to BT version on the headsets. May be related to switching devices sometimes, but I've had it occur when using only one device, but having made a call, or left range with the headset away from my G5. Calls still have audio but Stereo/Media BT profile doesn't operate, even though both ends make it seem as if it does.
Thanks,
Peter

Bluetooth streaming Audio - car stereo

Hi all
Does anyone have any issues streaming audio to their car. I can connect my Mate 10 Pro no problem and take calls, however I can't seem to be able to stream music - using Amazon Music.
I have had a look in developer options and everything is set as default - ie i've not changed them.
Any ideas?
TIA
I can, I'm using a Pioneer AVH head-unit if that matters.
Spotify and the stock Music player plays fine, however sometimes it pauses for about .5 seconds (like it does that every 5-10 songs).
I'm using the BMW OEM headunit. One thing i have noticed is that if oyu go into the options of the paired device, you have Phone, Media and Contacts. The Phone and Contacts are on, no problem, but the media switches on and off as though its trying to connect but fails. Don't know if its the phone or the BMW unit......didn't have any issues with my Nexus 6P though
gherkin12 said:
I'm using the BMW OEM headunit. One thing i have noticed is that if oyu go into the options of the paired device, you have Phone, Media and Contacts. The Phone and Contacts are on, no problem, but the media switches on and off as though its trying to connect but fails. Don't know if its the phone or the BMW unit......didn't have any issues with my Nexus 6P though
Click to expand...
Click to collapse
Yeah, that happened to mine.
Was trying to initiate a call from the HU, but it's not working since the phone switch was turned off automagically.
I re-paired it and it was fine after that. Try to unpair the pair again.
cruzargel said:
Yeah, that happened to mine.
Was trying to initiate a call from the HU, but it's not working since the phone switch was turned off automagically.
I re-paired it and it was fine after that. Try to unpair the pair again.
Click to expand...
Click to collapse
tried that, still no joy
I have the same problem with mate 10 pro and Toyota yaris. The phone it fine but the music don't play. Don't work anythings...
I try many time to pair the phone with our succes
My Mate 10 Pro streams fine on Mazda MZD. Sometimes it doesnt show the track/album information. After switching BT of/on its repaired.
Another problem is that the phone always starts the original music app (which is nice but not enough configurable).
I use Poweramp as default player and have to start it manually after killing huawei music.
​
gherkin12 said:
I'm using the BMW OEM headunit. One thing i have noticed is that if oyu go into the options of the paired device, you have Phone, Media and Contacts. The Phone and Contacts are on, no problem, but the media switches on and off as though its trying to connect but fails. Don't know if its the phone or the BMW unit......didn't have any issues with my Nexus 6P though
Click to expand...
Click to collapse
Had the same issue with audi mmi 3g+ System but restarting the phone resolved it - media connected by itself. I didnt do no unpairing. Same paired device which failed to stream spotify (media kept switching to off when tried to manually set it on) started streaming with no issues after rebooting the phone.
Funny thing is that sometimes bt media reconnects fail when switching car off for couple minutes,like for example you have everything going fine and you stop at the gas station bt media wont reconnect although you left the bt running while away for 5min with contacts and phone connecting fine, but I found a workaround for that stuff - with car swtiched off simply toggle bt off on and it will connect fine after you come back and start your car. This hasnt hapenned on the latest firmware though,but nonetheless I shared my finding since the toggle thing is still a better solution than restarting the phone everytime media connect fails.
---------- Post added at 22:25 ---------- Previous post was at 22:18 ----------
DerOtter said:
Another problem is that the phone always starts the original music app (which is nice but not enough configurable).
Click to expand...
Click to collapse
On my mate 10 it hapenned only on the first run (bt stream to car stereo). After I started playing Spotify and closed default Music app it always auto starts Spotify when I reconnect to car stereo through bt (Spotify is never closed on my phone but car connect to Spotify no matter if its on play or pause - if its on play music continues on car stereo if its on pause car stereo leaves it on pause but in that situation audio ID loads only when I hit Play on the phone).
Hey everyone, I'm not having any connectivity issues with bluetooth but what I have noticed is the bluetooth audio seems "lower" in comparison to how my Mi Max sounds in my car. Any remedy or solution for that or am I stuck with the low-ish audio I'm getting from the device in the car for the moment?
Hi
I am using to connect to Camry (asia) 2017.... The song plays and can select next track...however, this is the problem that I encounter.
1) the song name does not update when I select the next song... it is always stuck in the first song. ?
2) the volume always go to minimal on my M10. when I switched to bluetooth connect...... ... This does not happen on my Huawei P8, in which when I switch between radio and bluetooth, the phone always remain the same volume scale.
3) I have select the APPmenu but this is always failed when I pair with Mate10...
I have tried to pair in many ways : car to phone, phone to car but does not work for item 1.
Not sure if Mate 10 has issue on other bluetooth devices in other car model. ?
Thank in advance.
I driving Mazda car, and huawei really got a big issue, especially Bluetooth, my previous phone Sony Z2 works fine without any issues while the huawei mate 10 I just changed just had problems just like u guys, for now what I always do is to restart phone every day 1 time, and it works fine for me, but sometimes it have some laggy issue when I was pairing with my headphone, and the Bluetooth signal tbh, weak. Well that's the only solution I can provide to u guys tho
Had the same problem with my mate 10. Head unit is alpine ut-72bt . On the head unit the symbols for network and battery were there but on the display was shown NO UNIT. The music from the phone was not getting thru. I spent 1h pairing repairing , firmware update , reset. Nothing really worked. After I restarted the phone everything begin to work accordingly. Maybe will help somebody.
elite22sg said:
Hi
1) the song name does not update when I select the next song... it is always stuck in the first song. ?
Thank in advance.
Click to expand...
Click to collapse
Same for me when playing music on my car head unit, using any music app. I mostly use Spotify. This car doesn't have this issue with any other handsets.
Same problem for me since last update
Did b142 fix these issues for anyone?
I was having similar issue - couldn't listen to Google Play Music in my Bluetooth headphones, phone and contacts are on, but media won't enable. Got it working by starting the preinstalled music app and running a song in it. After that works fine.

Categories

Resources