Hi,
I have a Mate 9, and tried a 5T, didnt like it due to 18:9 aspect ratio and I returned it.
Now I'm trying the Mate 10 and so far I'm liking it, it is not a big upgrade from Mate 9, it actually loses on sound power and screen brightness compared to M9, but overall it is good, specially because I think that it is going to be one of the last flagships to come with 16:9 on near future.
I prefer FPS on rear, but the possibility to use the FPS as navbar make it worthy to be on front.
All said, what is bothering me is that on the very bottom of the screen there is a yellowish stripe (all screen wide), making the screen uneven on color.
Had anyone have this issue?
Could it be the glue not be totally cured? Will it fade with time?
It bothers me and I dont want to return the phone because of this, but if the issue is final, I'll return it.
How'd you go with this? Did it go away or did you return it for another unit?
I'm in the exact same situation. Slight yellow tinted band at the bottom. Kinda trying to convince myself it doesn't bother me, but I can't help but look at it every time now. Hope it will fade away. Don't really want to return it either.
I git that yellowish tint also at the bottom screen. I already send to huawei service center ti change new screen but have the same problem after changed new screen. Any advice? Should i send back to huawei and change a new screen again? Thank you
naset said:
I git that yellowish tint also at the bottom screen. I already send to huawei service center ti change new screen but have the same problem after changed new screen. Any advice? Should i send back to huawei and change a new screen again? Thank you
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It's probably (cheap ?) OLED screens' plague, you're not alone:
Huawei Mate 10 Pro -burn-in prone?
Mate 10 Pro screen problem
Scalpos said:
It's probably (cheap ?) OLED screens' plague, you're not alone:
Huawei Mate 10 Pro -burn-in prone?
Mate 10 Pro screen problem
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But im using mate 10 not pro. It is an lcd screen. Maybe i got a cheap lcd screen?
naset said:
But im using mate 10 not pro. It is an lcd screen. Maybe i got a cheap lcd screen?
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Weel indeed, if your model is a Mate 10, then no OLED screen, so different problem than mine. Good luck !
Well i think it's the glue wich is not cured totally yet.
When i got my Mate 10, i had exactly same yellowish part at the bottom screen and now its totally gone.
Use your screen brightness as high as you can for some time and watch for it, mine took like 2 weeks for be gone.
Sorry for my poor english
madcapfrog said:
Well i think it's the glue wich is not cured totally yet.
When i got my Mate 10, i had exactly same yellowish part at the bottom screen and now its totally gone.
Use your screen brightness as high as you can for some time and watch for it, mine took like 2 weeks for be gone.
Sorry for my poor english
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Thank you for the tips. Well i will wait more and if nothing happen, i will send back to service center
Related
As per title, at certain angles in sunlight I see a matrix of dots on screen, is this normal, ie its just the multitouch matrix?
Is it common on Z2?
Got my Z2 yesterday, refurb phone via contract. It looks new so hope its normal
Yes it's normal.
roy8846 said:
As per title, at certain angles in sunlight I see a matrix of dots on screen, is this normal, ie its just the multitouch matrix?
Is it common on Z2?
Got my Z2 yesterday, refurb phone via contract. It looks new so hope its normal
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i had it to somtimes i see it Supposed to be like that for the colour i read
Thanks guys!!
Didnt have it on my G2 or my Xiaomi Note, seems quite noticeable at times in sunlight!!
roy8846 said:
Thanks guys!!
Didnt have it on my G2 or my Xiaomi Note, seems quite noticeable at times in sunlight!!
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It only come time to time if u think about it, you cant compare 1 display with another xD
So as I am walking with my phone, sun behind me I get lines of bright dots going up and down the screen. So annoying!!!
yup, I was wondering about that as I've had a g2 and m7 before, but never seen this.
the screen seems fine however
It is in fact normal. It is for the capacitive touch screen. I had galaxy note and Omnia HD and they did not have something like this, but I know that HTC HD2 had it.
It's just digitizer (touch device). On some phones it's just more visible than on the others. You just have to get used to it.
its typical on slimmer xperias
had it on my xperia s and also both of my Z2s
I have ordered 2 redmi note 3 32 gb gold one from mi last month and 2nd from amazon 10 days ago.
1st phone showing white disply its ok but 2nd phone showing slightly yellowish disply..
anybody facing same problem?should i replace the phone? or its commen? See the images..
Have you tried disabling automatic contrast (i.e. setting contrast to "standard") on both phones and comparing again? The only other think I can think of is maybe there is more than one manufacturer for the screens and this might be normal?
mine also yellowish
lagunabad said:
mine also yellowish
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bro yellowish is ok for use ? or need to replace?
It is all about different manufacturers tianma or auo as i remember, nothing to be worry about i think
VSPAIRTEL said:
bro yellowish is ok for use ? or need to replace?
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our rn3 got 2 brand lcd panels. idk which one little bit yellowish.
tianma is ok.. sharp is yellowish
Sent from my Redmi Note 3 using XDA-Developers mobile app
There's another thread on the miui forums pretty identical to this. As the others have said, it's due to the display provider, none of your units is faulty. Most of us have the colder looking display. You can send back the other unit if it's really an issue for you.
Recently I replaced my screen and the new one had a terrible yellowish tint compared to the older one. It was like the phone was on night mode all the time and the white colours where more like yellow than white. I tried to mess with colours in kernel adiutor and by reducing the green value things got a little better, not like the old screen but colours where bearable. Today I took the decision to move from miui to cm and when I booted to twrp colours seemed very normal but I thought that maybe it was in my imagination. But after flashing and booting in cm I see now that colours are perfectly normal like my old screen. So I'm starting to think that the yellowish tint has more to do about miui's settings than the different screen models. Maybe whoever has that yellow tint could try to switch to cm and if the problem does not exitst any more it is definitely a miui problem.
So, i got my self Mate 10 Pro week ago, and i've noticed it has some display issues with uniformity.
I've found out this by accident, during reading before sleep i have it at lowest brightness possible, so it doesn't tire my eyes.
Anyway when is it set at lowest brightness (with darker colors present) there seems to be that left side of display is darker than right one.
I took some pictures so you can better see what i mean.
Am i alone in this, or is it widespread with other Mates?
Is this a reason to file up warranty case, or Huawei can get away with it because that seems to be nature of (AM)OLED displays?
It is "itching" me now... To pay like 800 euros for flagship device, only to find out that it has issues.
Can any from you take some pictures of your device and post it?
It has to be done in dark room with lowest brightness.
Hello,
for the pictures with the light in the middle:
What app is this?
I'd be happy trying to reproduce this.
It is OLED Tools app from play Store:
https://play.google.com/store/apps/details?id=com.oledtools&hl=en
Take the last test called Uniformity Test.
When you are there swipe left to lower the brightness.
Also you can choose the color, for my unit problem was best visible with grey and green.
Let me know with results!
My M10 Pro screen looks perfect.
And mine mate 10 pro screen looks all right testing with this app
So it is my unit after all.
Looks like i'll need to send it for a repair.
I have the same. did you return to the website? did they do something?
Just sent it today to the official Huawei Service Centre (here in my country). Now i need to wait a few days for them to receive it, and see what they say.
BTW, you have the same thing, left side darker than right one? Or different?
in my case it is darker in the left corner.
any new news?
What brightness are your pictures? in this app i have left 0 (all black) and right 31 (bright)
When around 8 my bottom screen loocks darker... but i never noticed it during normal usage so i do not care
btw: i can recreate it in chrome too so its not just the app
I think this is normal oled behaviour... I never use it on min brightness anyway/wouldnt have noticed wihtout you pointing it out
Since there seem to be multiple people here with this problem i think its normal oled... just google it
0alfred0 said:
What brightness are your pictures? in this app i have left 0 (all black) and right 31 (bright)
When around 8 my bottom screen loocks darker... but i never noticed it during normal usage so i do not care
btw: i can recreate it in chrome too so its not just the app
I think this is normal oled behaviour... I never use it on min brightness anyway/wouldnt have noticed wihtout you pointing it out
Since there seem to be multiple people here with this problem i think its normal oled... just google it
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exactly...OLED simply works like that... i had similar "issue" with sgs7 phone only in low brightnes..OLED cannot compare with LCD when it comes to flickering or pulsing this is the way they work and we should accept it.
Well, I'm still waiting for device, since the official Huawei repair shop considered/recognized it as display issue. Probably they are waiting for parts (display) so it can be replaced.
EDIT:
Brightness was around 7 in the app. That way the problem was most visible.
I got my phone back today. In service report it states that they changed display along with back side glass (i assume because of waterproof properties of the phone).
Anyhow, with the new display, phone have the same problem, so i guess it isn't the problem per se, its just nature of OLED...
[/COLOR]I'm experiencing the same problem on my 3rd device now. That's right! Third! I've returned my phone 2 times, and gotten a replacement each time. The problem still persists...
Still struggling with the seller and Huawei to get it fixed, but it's looking grim.
I have the same problem. Typical for oled. All Note 4 and galaxy s7 had same problem...
Send it back and get a new one from Amazon. I saw this problem with the camera in white or clears walls. It seems "banding".
Send it back another time, this new unit is worse that last.
[IMG]http://i63.tinypic.com/20j33ma.jpg[/IMG]
Hi! Do you have the problem now and don't exchange it?
I had in january the Mate 10 Pro and sold it, because I had the same display problem.
Then I bought in April the P20 Pro. This device had the problem, too!
1 week ago I got the Mate 10 Pro for a very good price, but this device have the problem again!
I think, it's a normal behaviour of HUAWEI OLED Screen.
You can exchange and exchange it, and the problem will come again.
Same here. Left side is darker at low brightness.
Thinking about trading it in for a normal Mate 10. That one has an IPS display. I really have no use for dual SIM, so I couldn't care less about losing that.
HUAWEI is using LG's OLED panels, so issues are very common. They're not very good compared to Samsung's new panels, but also way cheaper.
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
I have a BOE Seems really great, nice vibrant colours, whites and Blacks are really good. Only issue I have is if you turn off the adaptive brightness the powergenie dims most Google and Facebook apps. But the last few days I have left the adaptive brightness on auto and it seems to not dim as much. I tend to push the brightness up a little bit though.
Something I have noticed, not related to the screen, is I occasionally hear a little click in the sound, I'm not sure what that is. Unless big brother is activating my microphone. ?
Sent from my HUAWEI LYA-L09 using XDA Labs
I must admit, I do notice the colour issue mostly in Chrome but it doesn't seem to be exclusive to it. Plus the colour banding issue is really bad on mine. For instance, at 1:28 on this video (https:// youtu.be/tO01J-M3g0U) the sky has awful banding and also an actual flickering. I guess I have a bad display. I just wonder if they will see it or just send it back. It's definetly there and anyone used to good screens would see it however my aging parents said there was nothing wrong with it so it isn't obvious to anyone not used to an OLED screen and I imagine they could easily say they see no issues. Ahhhh.
No issues with my BOE screen. If you secretly swapped it with a (good) LG I wouldn't notice.
Sent from my LYA-L29 using Tapatalk
BOE is the best much much better then LG super
boe screens are better imo, this lottery with LG is awful
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
Nem9h88 said:
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
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That was my BOE mate 20 pro. Build date 18B05.
djBarren said:
That was my BOE mate 20 pro. Build date 18B05.
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Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
Got my BOE 18B23, looks great - you might have a faulty one.
Looks like a faulty BOE screen...I examined mine obsessively within my 2 weeks return period and found no issues. It MIGHT be a bit less bright that LG, but I am comparing it with Youtube videos and Interweb pics, so it's a false call.
Happy so far.
Definitely looks like you have a defective BOE display. I got mine today (18B23) and it's great, at least compared to my old V30 it's much better.
Nem9h88 said:
Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
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I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
djBarren said:
I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
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Give me this ceo email address, please. Having problems with cpw
lawtq said:
Give me this ceo email address, please. Having problems with cpw
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I'll DM it to you.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
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My BOE is perfect. Actually nicer than my Note 9 and Pixel 3. LG was no better.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
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I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
mtvzbnck said:
I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
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This complete echos my device and my sentiments about the whole thing. For the money this device should not have the issues. It is a fact. This is my first Huawei device and I'm almost certain it will now be my last.
I also don't know which device I would buy, instead of Mate 20 Pro. Once you get used to this IR facial recognition, fingerprint scanner becomes almost useless. It works in every conditions and it's sometimes even too fast. I've been using Mate 9 for the last 2 years and it was super fast from the first to the last day. I got used to the EMUI, gestures are awesome! Oh, and I must not forget about the wide angle lens, it's great. I was thinking about the Note 9, the best display, performance wise also very good (not on pair with Kirin 980 though), camera also very good, fingerprint scanner on the back with facial recognition that is significantly slower and on top of that it's still Samsung, which means that it will get very slow in just a year from buying it (it's also almost 100€ more in my country). Another alternative is OnePlus 6T, display is good, performance it's excellent, software is the best right now, the cameras are on pair with the Note 9, but it lacks wireless charging, IP rating, facial recognition depends only on camera (it doesn't work in the dark) and I can't get it from my carrier. Mate 20 Pro is also the King when it comes to the battery life! So from my point of view, there are no real alternatives to the Mate 20 Pro and I really don't know what to do. Part of me wants to get a replacement ASAP (I am scared of that also), but the other part wants to get something else, because this is going nowhere.
I think a lot of the XDA reports about the LG screens being defective were phony and were made to create mischief and discourage people from buying this phone.
When the gluegate reports started coming in on XDA easily 70% were from XDA accounts that were new and were opened specifically to report supposedly defective screens. How could anybody not have found that suspicious?
The supposed screen bleed issue is a joke. People were comparing the folded OLED on the Mate 20 Pro with Samsung phone screens that don't have folded OLED displays. Obviously the results are going to be different because they are not the same kind of displays. It is 100% normal to have bleed on the edges with a folded OLED display and it is also normal for the edges of the display to look lighter when doing the "uniformity test" that people were told proved the displays were defective.
If you go into the display settings it takes less than 10 seconds to make it appear that your screen has "gone hulk" and take a screenshot.
I have a UK Mate 20 Pro that was preordered before launch. It has an LG display from the initial batch that multiple XDA members claim were 100% defective. The display looks great and is not defective in any way.
A few weeks ago I purchased a 256GB global version and planned to upgrade. But that phone had a BOE display that was very inferior to the LG one so I ended up returning it. The BOE screen had washed out colors and was noticibly less bright than the LG display which is the reason people don't see screen bleed at the edges. Pixel response was also slower than the LG display.
A lot of people who participated in a "screen lottery" and kept returning M20P phones until they got one with a BOE display ultimately found that those displays had inferior color and brightness to the LG display.
I'm pretty certain there was nothing wrong with the phone you returned. Unfortunately I have seen 3 M20P phones with BOE displays and all 3 had washed out colors compared to the LG display.
I recently bought pre-owned Mate 20 Pro UK version with BOE display.
There are quite alot watermarks on every screen that comes across and visible only in white background. Pictures attached (couldn't get better quality pics).
These 3 watermarks are spread over top, middle and lower side of the screen. After looking closely i could read "Huawei Mate20 Pro" written on top of the screen along with few other marks as well. Couldn't get the visible enough picture of the middle area hence not showing here. On the lower side of the screen, there seems to be 3 marks those resembles the camera snap button, Gallery Open button and Front Camera button.
Do anyone know about this strange phenomenon? Is it only me or anyone else has got something similar?
I was on EMUI 9.1 before updating to EMUI 10 few days back. It was the same case with EMUI 9 as well.
https://en.m.wikipedia.org/wiki/Screen_burn-in
oslo83 said:
https://en.m.wikipedia.org/wiki/Screen_burn-in
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Is there any solution to screen burning?
nabiya_69 said:
Is there any solution to screen burning?
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There are some apps that repeatedly can cycle various colors to cause wear on the other pixels in attempt to make screen more even.
Use these with caution.
Other than that, no. A screen replacement is the only solution. Screen burn in is the result of pixel wear.
vPro97 said:
There are some apps that repeatedly can cycle various colors to cause wear on the other pixels in attempt to make screen more even.
Use these with caution.
Other than that, no. A screen replacement is the only solution. Screen burn in is the result of pixel wear.
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Thanks for the response.
I think i'll have to live with it. Its not creating any problem though.