Android One update intervals delay - HTC U11 Life Guides, News, & Discussion

HTC/Google promised latest and newest updates for the Android One Version of the U11 Life. In my opinion this seems not the be the case (at this moment). The latest Software should be Android 8.1 witch security updates from March, but is 8.0 with updates from January 1. Before January updates were rolled out at the end of the month, which is not quite fast, but something you could live with. Now nobody has any clue, when/if new updates will be available.
Sadly the update promise was the main reason for me to buy the phone. HTC seems not to be interested to comment on the delay. So everyone considering to buy this phone because of the newest updates should at least wait till there's any news on this.

---

Hahaha what a heavy kind of flaming just because of one update and so small changes between 8.0 and 8.1 that you would not even see or know it if you dont look into the system settings info page. All updates before where published within 3 weeks after google made them available and also 8.1 and latest security updates are on their way. I just asked HTC on facebook and they told me it should come in the next days. Dont tell lies if you did not even ask them, also 3 weeks ago they already answered this question on facebook. Just read before flame.

---

saturday_night said:
Hahaha what a heavy kind of flaming just because of one update and so small changes between 8.0 and 8.1 that you would not even see or know it if you dont look into the system settings info page. All updates before where published within 3 weeks after google made them available and also 8.1 and latest security updates are on their way. I just asked HTC on facebook and they told me it should come in the next days. Dont tell lies if you did not even ask them, also 3 weeks ago they already answered this question on facebook. Just read before flame.
Click to expand...
Click to collapse
Didn't flame anything, just wrote down facts
1. no matter what the changes between 8.0 and 8.1 are, they promised to deliver fast and they haven't yet. If you don't care about Version updates, that's fine. But please have in mind that other people might care. Furthermore there are for example problems with Miracast, which might be solved with the update.
Regarding security updates- in my understanding, these should be delivered as fast as possible. There's a reason for the naming of these kind of updates. If you feel that a delay of 3 weeks or now 6 weeks is acceptable, fine. Regarding their promise, I don't. It's also not as fast as possible as Nokia has showed with delays of a few days.
.
2. I called HTC support- they couldn't tell me anything about the updates. Neither the reason for the delay nor any planned schedule. I contacted support via email too- got no answer. Even if you can't imagine, there are people who don't use facebook. Yep, one of them is me. Anyways, I didn't felt any need to get in contact with the support in every possible way. But i might be considering writing a traditional letter next time too.
I would really appreciate, if you could ask and be sure before you presume that I've told lies.
And it would be nice from you, to post a picture from the mentioned facebook posts.

---

100% correct bro. The Nokia non android one version was running 8.1 months ago. Check my previous posts, I myself got shut down when I enquired about updates. I dont get it, I get a feeling that the guys opposing people asking for updates work for HTC or something ? The reason why I bought the HTC u11 life android one was for regular updates, otherwise I could have gone and bought a xiaomi for half the price.
Im not giving up because now I will go and post on HTC uk twitter asking what the delay is.
Let me add to this. I want P and i also want P as part of developer Beta. Yes i do want it now
And u know why I want it, well HTC and google are very close right
Itognito said:
HTC/Google promised latest and newest updates for the Android One Version of the U11 Life. In my opinion this seems not the be the case (at this moment). The latest Software should be Android 8.1 witch security updates from March, but is 8.0 with updates from January 1. Before January updates were rolled out at the end of the month, which is not quite fast, but something you could live with. Now nobody has any clue, when/if new updates will be available.
Sadly the update promise was the main reason for me to buy the phone. HTC seems not to be interested to comment on the delay. So everyone considering to buy this phone because of the newest updates should at least wait till there's any news on this.
Click to expand...
Click to collapse
---------- Post added at 02:50 PM ---------- Previous post was at 02:45 PM ----------
Again, bang on. So what can we do about it ? I have also done support, twitter etc, and they just give u the generic answer 'when an update is available the icon at the top will notify u'
Well thank you very much for that information but that was not my question HTC.
I think more twitter public posts will put pressure on HTC to keep their promises
Itognito said:
Didn't flame anything, just wrote down facts
1. no matter what the changes between 8.0 and 8.1 are, they promised to deliver fast and they haven't yet. If you don't care about Version updates, that's fine. But please have in mind that other people might care. Furthermore there are for example problems with Miracast, which might be solved with the update.
Regarding security updates- in my understanding, these should be delivered as fast as possible. There's a reason for the naming of these kind of updates. If you feel that a delay of 3 weeks or now 6 weeks is acceptable, fine. Regarding their promise, I don't. It's also not as fast as possible as Nokia has showed with delays of a few days.
.
2. I called HTC support- they couldn't tell me anything about the updates. Neither the reason for the delay nor any planned schedule. I contacted support via email too- got no answer. Even if you can't imagine, there are people who don't use facebook. Yep, one of them is me. Anyways, I didn't felt any need to get in contact with the support in every possible way. But i might be considering writing a traditional letter next time too.
I would really appreciate, if you could ask and be sure before you presume that I've told lies.
And it would be nice from you, to post a picture from the mentioned facebook posts.
Click to expand...
Click to collapse
---------- Post added at 03:14 PM ---------- Previous post was at 02:50 PM ----------
Have u used 8.1 ? I had 8.1 in my 5x before I bought the HTC u11. For starters the reboot menu is totally different.
Here u go, have a read
http://www.trustedreviews.com/news/...-release-date-download-changes-phones-3317301
saturday_night said:
Hahaha what a heavy kind of flaming just because of one update and so small changes between 8.0 and 8.1 that you would not even see or know it if you dont look into the system settings info page. All updates before where published within 3 weeks after google made them available and also 8.1 and latest security updates are on their way. I just asked HTC on facebook and they told me it should come in the next days. Dont tell lies if you did not even ask them, also 3 weeks ago they already answered this question on facebook. Just read before flame.
Click to expand...
Click to collapse

---

received today an kernel Update:
61,0 mb, android 8.0.0. patch 1, jan 2018, build 1.10.401.7 , Kenel [email protected] #1, Tue Feb 6, 2017

---

burnstine said:
received today an kernel Update:
61,0 mb, android 8.0.0. patch 1, jan 2018, build 1.10.401.7 , Kenel [email protected] #1, Tue Feb 6, 2017
Click to expand...
Click to collapse
The weird thing is, it is the 2nd January Security Patch rather than the one from February.
The Build itself got an update though, as it was Version 1.10.401.4 before.
Maybe there are preparations for 8.1 going on, and February Patch is included in that?
Couldn't find any specific info on that, though.
Sent from my HTC U11 life using XDA-Developers Legacy app

---

Yes i have noticed the same thing....

---

moghm said:
Yes i have noticed the same thing....
Click to expand...
Click to collapse
As far as I have experienced HTC since my U11 Life, I don't think they will be able to launch 8.1 soon.
This company is such a mess, terrible.
Have tried all possible support channels.
Whether extremely late replies, or just saying some crap.
Well, hope dies last. We'll see. I can live with 8.0 as well very good. The only cool thing would be, if the external memory could be used as a real expansion of the internal... But that doesn't belong in this thread. [emoji4]
Sent from my HTC U11 life using Alien Technology

---

You are right, they now dont even answer via twitter, but im gonna keep trying. This is so so bad, bought the phone on promise, they cant even deliver security updates. Surely google are also responsible in some way ? How can these promises be blatantly broken
ucomix said:
As far as I have experienced HTC since my U11 Life, I don't think they will be able to launch 8.1 soon.
This company is such a mess, terrible.
Have tried all possible support channels.
Whether extremely late replies, or just saying some crap.
Well, hope dies last. We'll see. I can live with 8.0 as well very good. The only cool thing would be, if the external memory could be used as a real expansion of the internal... But that doesn't belong in this thread. [emoji4]
Sent from my HTC U11 life using Alien Technology
Click to expand...
Click to collapse

---

HTC is very bad in handling Customer requests. After they answered very good on facebook, they deleted every conversation they ever made with all users on facebook so nobody will ever see it again, they also changed the advertisment on their own webside. Till Janury they wrote "2 Years of Android Version Updates and 3 Years of monthly Security Updates" and they changed it to just "2 Years of Android Version Updates". Also they dont answer to any request now, luckily i found a german forum where someone from HTC still answers questions from users and they wrote their that something went wrong with the februar update and it will take some time to fix this. They also wrote that they are working hard to improve the time they need for the monthly security updates in the future. Related to 8.1 they wrote they still working on it and dont have an eta yet. Something happend yesterday what was a little shock for a lot of people, mo_versi (who was the most communicative man from HTC on twitter) posted that he left the company now (he was president of productmanagment). So its very unlikely that anyone will know when an update will come because he was the only one who posted real dates when the updates will start.

---

Tough the same for me...
My wife have the Mi A1, and today she have receive the March security update... And they still claim for treble -_-'
Very disappointed, but it's strange, it's not Google who handle the software for all the Android One ?

---

yano213 said:
Tough the same for me...
My wife have the Mi A1, and today she have receive the March security update... And they still claim for treble -_-'
Very disappointed, but it's strange, it's not Google who handle the software for all the Android One ?
Click to expand...
Click to collapse
If we would have pure android one it would be google but we have edge sense and usonic in it and because of this HTC has to do it.
But as we can see here https://www.xda-developers.com/nokia-5-nokia-6-android-8-1-oreo-stable-update/ hdm global is much better in doing software updates. The only reason i perhaps will never get a nokia is because they dont support unlocking the bootloader.

---

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Answer of today

---

yano213 said:
Answer of today
Click to expand...
Click to collapse
Haha, yeah thats me who asked him And the discusion is going on right now haha. He knows the date what they targeting but he dont know if they make it to that date so he wont tell the date.

---

saturday_night said:
Haha, yeah thats me who asked him
Click to expand...
Click to collapse
??? The world is soooo small ... ???

---

March security patch is available just now. New build number 1.10.401.18 still android 8.0

---

saturday_night said:
March security patch is available just now. New build number 1.10.401.18 still android 8.0
Click to expand...
Click to collapse
New boot animation too
Sent from my HTC U11 Life [emoji41]

---

saturday_night said:
March security patch is available just now. New build number 1.10.401.18 still android 8.0
Click to expand...
Click to collapse
Unless you have a Pixel device, there are very very few differences between Android 8.0 and 8.1

---

flibblesan said:
Unless you have a Pixel device, there are very very few differences between Android 8.0 and 8.1
Click to expand...
Click to collapse
I know, but... promised is promised, as htc promised fast updates to the latest android version they are already too late now and this is just the fist and very small version update since the launche of the device. If you think of what might happen when android P will launch, we might have to wait half a year to get this update. And this is realy ridiculous in fact that the device has project treble and android one htc dont have to do much to finish the updates.

---

Hi all,
is there any updates regarding 8.1 with Android One ? I expect that with Project Treble the updates come faster but it seems not...
The last update is also breaking Wifi for me... the connection disconnects very often. Anyone can reproduce the same issue ?