Fingerprint scanner stops working - Samsung Galaxy S9+ Questions & Answers

Hi guys, i got my fingerprint scanner stop working after 5 or more hours and i have to reboot the phone to make it work again... I've tryied to open test menù from dialer and when is stopped the fingerprint test says"fail".

Edoardo001 said:
Hi guys, i got my fingerprint scanner stop working after 5 or more hours and i have to reboot the phone to make it work again... I've tryied to open test menù from dialer and when is stopped the fingerprint test says"fail".
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https://r.tapatalk.com/shareLink?ur...share_tid=3760387&share_fid=3793&share_type=t
Samsung Galaxy s9 plus Exynos Fingerprint sensor problem

Try turning off Finger Sensor Gestures

Edoardo001 said:
Hi guys, i got my fingerprint scanner stop working after 5 or more hours and i have to reboot the phone to make it work again... I've tryied to open test menù from dialer and when is stopped the fingerprint test says"fail".
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There is already an open thread about this problem with many tests and answers... Read there
https://forum.xda-developers.com/galaxy-s9-plus/help/samsung-galaxy-s9-plus-exynos-t3760387

Post can be closed.
The problem it's a software bug and it's a known problem. Samsung said they will fix with a software update.

Related

Proximity sensor does not work after recent update.

after the latest update, to version 7.3.2.0(LHOMIDD), the proximity sensor's functionality has regressed (actually I do not remember the previous behaviour, can someone comment .
But now, while in a call, and when i place the handset close to the ear, the display switches off, but it does't automatically switch on , once i remove it from the ear.
This is quite irritating, is there a work around for the same?
Yes it happens to me too !! actually my device came with the latest version ! I did not update it !! May be a software issue !?
It's a known issue, hopefully it will be fixed with miui8. A workaround is to disable auto brightness
Well usually restarting fixes it.. go to settings about and click kernal version 5 times it will take u to service mode and try calibrating proximity sensor from there.. if this helped please hit the thnx button : )
Proximity sensor issue
Proximity sensor is not working properly on my Redmi Note 3 . I don't know when it stopped working, noticed it yesterday.
The phone is currently running on 7.5.3.0 MIUI. I am not able to calibrate as well it just displays Fail.
Can someone help?
Try this it'll help me to fix my all Sensors..
http://en.miui.com/forum.php?mod=viewthread&tid=312976&mobile=2
Sent from my Redmi Note 3 using Tapatalk
I have the same problem, even on custom roms I flashed miui and recalibrate the sensor and flashed RR rom there was no issue the issues started after I rebooted and again to temporary fix this issue I had to again reboot the phone and it solves and the problem comes back again after some time.....
@nexuspur, @techocentral, @kesavvel, @ coolant9 , there is one app i found in playstore which may fix this because it reloads the values on evry reboot try it....
https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset

Proximity Sensor Issue in Miui and CM roms !!!

Hi All
Any one facing proximity issues here , i saw so many peoples reported in mi forums that when we make a call screen blacks out when we moved to ears( Thats normal) and won't turn back again , so i have to wait the other side person to hangup the call or screen won't turn on power button does work that time, i think this only affects with Sensortek stk3x1x sensor, Redmi note 3 pro comes with two proximity sensors one is from Liteon and other is Sensortek.... Liteon sensors doesn't have this issue, for temporary fix "Wipe proximity area with a cloth or reboot fixes this and it comes back after sometime....( Calibrated but same it works for sometime) no idea wats causing this , issues there in Miui and CM roms....
I found sometimes a flip case with a magnet can cause issues like this when folded right back against the back of the phone, the screen won't come back on because it thinks the flip case is closed.
meangreenie said:
I found sometimes a flip case with a magnet can cause issues like this when folded right back against the back of the phone, the screen won't come back on because it thinks the flip case is closed.
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yeah but i don't have flipcase, this sensor issues starts with those have "Sensortek Proximity Sensor" Liteon doesn't have issue i think....
Flash the rom again using mi flash tool u will find that yr issue will be solved
Or go to test mode amd calibrate the sensor... that's all
Fastboot flash persist persist.img from latest miui rom? I recently had a problem with sensors. The above cured all
@Hemphiz i think that method for dead sensors bro, this one working sometimes it doesn't mostly if we flash a new rom and use no issues but if we reboot the phone after sometime issue starts.... @ra.one i did that bro flashmiui and recalibrate sensor but that works for temporary please check which sensors you got from this app from playstore https://play.google.com/store/apps/details?id=imoblife.androidsensorbox
if you got Liteon Sensors mostly no issues with proximity, if u got Sensortek u will be having issues or once u got issue it will come back..... im not sure why is causing that..... this is really very annoying bug.... Thousands of people reported in Mi forums about these proximity issues on various devices even on newly launched Redmi 3s/ prime may be they have all got "Sensortek Proximity Sensors".......
This is not a bug, You can disable Prevent Pocket dials under Settings-->Lock screen-->Prevent pocket dials...
I had this since last miui 6.9.9 flash.
Disabled prevent Pocket dials and All is working fine
Edit: for a few hours it was working.
Now its the same again. Phone blacked Out After a call and wont turn on, After a few seconds its coming back. As i said , since flashing new 6.9.9
Android2003 said:
This is not a bug, You can disable Prevent Pocket dials under Settings-->Lock screen-->Prevent pocket dials...
I had this since last miui 6.9.9 flash.
Disabled prevent Pocket dials and All is working fine
Edit: for a few hours it was working.
Now its the same again. Phone blacked Out After a call and wont turn on, After a few seconds its coming back. As i said , since flashing new 6.9.9
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like i said it may be mostly an issue with Sensortek proximity, can u check which sensors u got from this app https://play.google.com/store/apps/d...droidsensorbox
I have sensortec.
But i think its Software related.
Its since last Update.
I calibrate the Sensor and the issue with calls is still there.
Sensor Works fine, test is okay.
Android2003 said:
I have sensortec.
But i think its Software related.
Its since last Update.
I calibrate the Sensor and the issue with calls is still there.
Sensor Works fine, test is okay.
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Yes i think its software related but, one trick works clean flash the same rom and use it for a week without any reboot...... (DO CLEAN FLASH and Dont reboot the phone)
don't need to calibrate.... for me when i install new rom and use it for a week no issues , if i reboot the phone the issue starts after sometimes.... i don't knw wats causing it so many peoples with sensortek having issues and this bug is not resolved from Miui 7 to Now Miui 8 MM, the issue there in Custom roms im using RR rom i have issues....
Guys For those having issues Check which sensor you got from this app, if u have proximity issues while calling its mostly "Sensortek"
https://play.google.com/store/apps/details?id=imoblife.androidsensorbox
We need Permanent fix....
I also have exact same issue and i have sensortek sensor. But i can unlock the screen while on a call by pressing power button and then unlocking with fingerprint. Bit annoying
Sent from my Redmi Note 3 using Tapatalk
haree87 said:
I also have exact same issue and i have sensortek sensor. But i can unlock the screen while on a call by pressing power button and then unlocking with fingerprint. Bit annoying
Sent from my Redmi Note 3 using Tapatalk
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So its confirmed its an issue with Sensortek Sensor, no Liteon users reported here, like i told flash the same rom which you are in (clean flash) and don't reboot phone for a week there will be no issues it works perfectly, if u reboot a phone once the issue starts again after sometime so after reboot something is going on no idea what....
i am using this app(for rooted users) on official RR and it works fine
https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset
anujyadava said:
i am using this app(for rooted users) on official RR and it works fine
https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset
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even me used, but i don't think its properly working..... this issue starts only after a reboot, when u flash new roms and after boot dont reboot or power off the phone for a week, not needed any apps, proximity will work properly but once u rebooted issue starts....
But this app's settings load every time phone boots up.so it will work after every boot.
press thanks if I helped u in any way
anujyadava said:
But this app's settings load every time phone boots up.so it will work after every boot.
press thanks if I helped u in any way
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yes this app i tested earlier, but after sometimes may be in a day or two it won't work....
Found another related issue with proximity , i think proximity is not working properly when there is not enough light around us something related with ambient light sensor i think ..... Eg: if we are in a dark room proximity won't work correctly turn on the light and try it works properly.... i think Xiaomi messed up with something with both sensors Liteon and Sensortek thats why Liteon users face Gyroscope lag in games in dark room and now i think may be the same reason why proximity not working properly in dark room....
hello. I have the BUG but my phone has sensortek version 1 (not 2)
When in a call the screen wont turn off when placing the phone at my ears. With whatsapp the bug wont happend.
I think this is a BUG related to sensor + phone app
A functional workarround is to dial, then press menu (putting the call at background) and then putting the call at foreground again. It works 100% of the time.
Any news? I have this annoying problem too!

Samsung Galaxy s9 plus Exynos Fingerprint sensor problem

Hi to all this is my first day with Samsung Galaxy s9 plus and I'm having problem with Fingerprint sensor... After restart works for 5 to 10 times... After that stop working and a message appears that "Fingerprint sensor stop working) and need reboot to work again for some times and the same...
I haven't done a factory reset yet because I have just finish set up
Is there anyone with same problem in s9, s9+, or s8, NOTE 8 series?
i didnt have any problems with mine and dont have the problem with my s8 neither
No Issues at all.
I've been using mine since morning without any issue. Try a factory reset
Working fine here
Same issue with me here , My device is S9 plus 256 GB version , work for 10 or 20 mins and after that it stop response at all unfortunately
Sent from my SM-G965F using Tapatalk
That's weird I'd replace it, I have the device since the 7th, no fps error
skivnit said:
That's weird I'd replace it, I have the device since the 7th, no fps error
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Yes , if the problem remain with no update from samsung side , I will ask for replacement for sure , especially the device is new and there is no sufficient reviews of the device to see of this problem is common of just single cases ..
Sent from my SM-G965F using Tapatalk
Try a factory reset.
Facebook was keeping logging me out and issue resolved by a factory reset
Sent from my SM-G965F using Tapatalk
M.Noury said:
Try a factory reset.
Facebook was keeping logging me out and issue resolved by a factory reset
Sent from my SM-G965F using Tapatalk
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But if I did that , I will lose all my data and I will be have to transfer it again , right
Sent from my SM-G965F using Tapatalk
bablo86 said:
But if I did that , I will lose all my data and I will be have to transfer it again , right
Sent from my SM-G965F using Tapatalk
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Yes you will loose all your data...
Here in Europe Exynos version in a Greek mobile forum we are 3 people with the same Fingerprint problem... So this must be firmware bug and not hardware...
Try this and see how it going...
Go to Fingerprint settings, desable Fingerprint gestures, delete all Fingerprints, restart phone, go again to Fingerprint settings, put 4 Fingerprints (I put 2 times the same finger for left and right hand), check if works, restart phone, go to dialer and call "*#0*#" service menu, go to sensors, Fingerprint and click on normal, when finish (all "pass") go back, restart phone and check if everything is OK.... There's be 1,5 day without having any problems
Any one still facing the issue after disabling fingerprint gesture?
tsiglas said:
Yes you will loose all your data...
Here in Europe Exynos version in a Greek mobile forum we are 3 people with the same Fingerprint problem... So this must be firmware bug and not hardware...
Try this and see how it going...
Go to Fingerprint settings, desable Fingerprint gestures, delete all Fingerprints, restart phone, go again to Fingerprint settings, put 4 Fingerprints (I put 2 times the same finger for left and right hand), check if works, restart phone, go to dialer and call "*#0*#" service menu, go to sensors, Fingerprint and click on normal, when finish (all "pass") go back, restart phone and check if everything is OK.... There's be 1,5 day without having any problems
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4ο άτομο από Ελλάδα με το ίδιο θέμα
Hope it works tho
Edit: It works for now
I am from dubai using 128 exynos version. Having the same problem with fingerprint sensor.
South Africa, 128gb same problem
România...the same problem
Trimis de pe al meu SM-G965F folosind Tapatalk
hi
Same problem here in france with exynos 64go one
galaxy s9 problem with fingerprint reader
Hi,
I also have a problem with the reader. What time does it stop working. resetting the factory settings does not help. You will have to go to the Samsung service
robeeerto said:
Hi,
I also have a problem with the reader. What time does it stop working. resetting the factory settings does not help. You will have to go to the Samsung service
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I think its more of software related issue and needs an update. For the moment, just disable the fingerprint gesture it should work fine.
I confirm that. I had the issue yesterday, have disabled finger print gestures and everything's fine so far...
farhanzs said:
I think its more of software related issue and needs an update. For the moment, just disable the fingerprint gesture it should work fine.
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hi, there's a dual sim sgs version of 9, 64 GB. the reader works as he wants. it works a few times and in a moment it stops working. over and over again. I restored the factory settings and it started working but after two hours it stopped working again. Updates are currently being made.

Fingerprint sensor not working

Sorry for poor English
I have a x821 after 3 years of usage yesterday suddenly my fingerprint sensors have stopped working. Please help.
Edit - In all the other threads related to fingerprint issue the device fingerprint stopped working after few days a week but I don't know how my device fingerprint stop working after 3 years.
No problem now as I was able to come over this problem by -
I firstly installed small eui and then in settings of fingerprint just callibrated fingerprint and whoa!! my fingerprint was working again

Redmi note 9 pro raise to wake stopped working.

At first I thought it was because my gyroscope sensor stopped working. But I tested it with an app and it works fine. So it must be some software issue. Does anyone know how to fix this?
amanisthebest said:
At first I thought it was because my gyroscope sensor stopped working. But I tested it with an app and it works fine. So it must be some software issue. Does anyone know how to fix this?
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Hello, have you resolved the raise to wake issue? My problem is similar, my redmi note 9 pro on android 11 stock launcher has the raise to wake feature that stops working every 5 days, meaning every 5 days I reboot phone for the feature to work, then after 5 days it seases to work and I have to reboot phone again for it to work and so on.
Any idea what could be the issue? Gyroscope is working fine as well as accelerometer.
Appreciate any help, i haven't rooted the phone yet, so cannot do much from shell termux...
Regards

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