Google Apps Device Policy + S9+ = no 3rd party keyboard? - Samsung Galaxy S9+ Questions & Answers

Hi all,
In the meanwhile since we don't have root for our S9+, I've decided to install Google Apps Device Policy to create my Work Profile.
So, everything's ok, except I cannot use SwiftKey Keyboard, just Samsung sh** Keyboard.
I've whitelisted the application on Google Admin website, I can install Swifkey on my Work Profile but I can't use.
Then I try to make the same on a OnePlus 5 and everything is working, including SwiftKey.
Here's some screenshots.
Any ideas? Could KNOX be the root cause (haha)?
Cheers!

stygi4n said:
Hi all,
In the meanwhile since we don't have root for our S9+, I've decided to install Google Apps Device Policy to create my Work Profile.
So, everything's ok, except I cannot use SwiftKey Keyboard, just Samsung sh** Keyboard.
I've whitelisted the application on Google Admin website, I can install Swifkey on my Work Profile but I can't use.
Then I try to make the same on a OnePlus 5 and everything is working, including SwiftKey.
Here's some screenshots.
Any ideas? Could KNOX be the root cause (haha)?
Cheers!
Click to expand...
Click to collapse
Same issue. I've been following another thread and seems like Samsung has yet to address it.
Sent from my SM-G965W using Tapatalk

Having the issue as well. What is the other thread you are following that tracks this issue?
Sent from my SM-G965U1 using Tapatalk

morbidz said:
Having the issue as well. What is the other thread you are following that tracks this issue?
Sent from my SM-G965U1 using Tapatalk
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-s8+/help/profile-custom-keyboard-problem-t3762462
This is the one. My coworkers Gboard seems to work though on his s8+ after Oreo update. So I'm not quite sure what is going on.
Sent from my SM-G965W using Tapatalk

Reset
I think if he does a reset it happens to him too.
I have a Samsung s7 and stuck with the Samsung keyboard now after installing the work profile and reset.
I want to trow this phone away now and never by a samsung again pff.
Hope it's solved soon if not I'm really change my phone to a non samsung phone.

What's the point of a work profile? I have SwiftKey running perfectly on the my S9+. I am interested in how to avoid breaking it. I use it constantly.

Can knox be setup on same device as google device policy? If so you could possibly setup a knox account and as the admin and add your phone. Then whitelist the keyboard. I thought I read where knox is free if you have less than 25 devices registered. Might be a long shot.

Related

[Q] Missing 'More Services' on stock AT&T GS3?

I didn't see this posted and I tried searching.
I don't see the 'More Services' app that's referenced all the time with the GS3 on my stock AT&T GS3. I'm guessing AT&T excluded it but is there a way to sideload it? Is it worth doing?
mobilehavoc said:
I didn't see this posted and I tried searching.
I don't see the 'More Services' app that's referenced all the time with the GS3 on my stock AT&T GS3. I'm guessing AT&T excluded it but is there a way to sideload it? Is it worth doing?
Click to expand...
Click to collapse
Bump. Anybody else have it on AT&T?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
mobilehavoc said:
Bump. Anybody else have it on AT&T?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
OK now more people in US have these, anybody seen More Services or Samsung Apps on their phone?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Is it an app or a section in settings? I don't have it in either. I know things like "display modes" and LTE toggle are missing from the ATT version.
Sent from my SAMSUNG-SGH-I747
I'm having the same issue. I have a US Cellular SCH-R530U S3, and the Samsung App wasn't loaded. I found it off the Samsung site, but it says because of my phone or my country, I have limited functions, basically it only does updates. Going to the Samsung App website, it says you have to install the apps from your phone or use Kies. Only problem there is Kies says my phone isn't supported by Kies v.2. This is really getting annoying. I hope someone can help us out here soon...
ShawnDobie said:
I'm having the same issue. I have a US Cellular SCH-R530U S3, and the Samsung App wasn't loaded. I found it off the Samsung site, but it says because of my phone or my country, I have limited functions, basically it only does updates. Going to the Samsung App website, it says you have to install the apps from your phone or use Kies. Only problem there is Kies says my phone isn't supported by Kies v.2. This is really getting annoying. I hope someone can help us out here soon...
Click to expand...
Click to collapse
I installed Samsung Apps from the website and it updated fine. Signed in with Samsung account and it seems to work fine. Not really seeing any apps in there that I want but at least it's on the phone now.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
mobilehavoc said:
I installed Samsung Apps from the website and it updated fine. Signed in with Samsung account and it seems to work fine. Not really seeing any apps in there that I want but at least it's on the phone now.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
When I launch the app on my phone, all it says is No Updates. I do have my Samsung account on the phone but the app never asked me to sign in. I agreed to everything, and I just get the No Updates. The only options I have under the Settings are Update Notifications and Push Notifications.
ShawnDobie said:
When I launch the app on my phone, all it says is No Updates. I do have my Samsung account on the phone but the app never asked me to sign in. I agreed to everything, and I just get the No Updates. The only options I have under the Settings are Update Notifications and Push Notifications.
Click to expand...
Click to collapse
Which App did you install? I went to Samsungapps.com and downloaded the apk from there. In settings I have option for Push Notifications and Samsung Account. That's it.
It's basically a Samsung app store which is lame but it has Samsung apps under "More Services" category which is nice. Nothing too amazing in there except Photo Editor and Video Editor (both of which are in the Play Store already).
I downloaded it from the Samsung site as well. I was rooted when I installed it, so I used OTA Rootkeeper to undo root and reinstall seeing if that would make a difference, but it didn't help. I'm after the Polaris Office app, which I can't seem to find in the Android Market at all. Haven't tried the Amazon market yet though. Just getting to me now that it won't work for whatever reason. Already not happy they blocked the Remote Control feature here in the US, not this?!?!
ShawnDobie said:
I downloaded it from the Samsung site as well. I was rooted when I installed it, so I used OTA Rootkeeper to undo root and reinstall seeing if that would make a difference, but it didn't help. I'm after the Polaris Office app, which I can't seem to find in the Android Market at all. Haven't tried the Amazon market yet though. Just getting to me now that it won't work for whatever reason. Already not happy they blocked the Remote Control feature here in the US, not this?!?!
Click to expand...
Click to collapse
Let me see if it lets me install Polaris 4. Is it a good app?
ShawnDobie said:
I downloaded it from the Samsung site as well. I was rooted when I installed it, so I used OTA Rootkeeper to undo root and reinstall seeing if that would make a difference, but it didn't help. I'm after the Polaris Office app, which I can't seem to find in the Android Market at all. Haven't tried the Amazon market yet though. Just getting to me now that it won't work for whatever reason. Already not happy they blocked the Remote Control feature here in the US, not this?!?!
Click to expand...
Click to collapse
Yup installed fine. Looks like a nice app and not bad for free I guess.
Wow - sorry you're having trouble but thanks for the tip. This is an awesome app. It has Dropbox integration that works well and it's so far opened a bunch of PPT/Docs that many apps have trouble with.
I guess it's bittersweet
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Says you can edit Excel files, which would be great to finally do on my phone. I'm sure there's others that I'll want, but don't want to get even more mad that I can't get apps that I want. This one is bad enough. I found a thread on a different forum where people were able to load it off the site by going to it on the phone, but when I click the download, all that get's downloaded is a file called downloadfile.bin that doesn't do ANYTHING.
---------- Post added at 11:31 AM ---------- Previous post was at 11:25 AM ----------
I actually just found Samsung Apps in the google store, but when I try to download it, it says "This item is not available for your carrier". GRRR!!! Messed up thing too, is my Galaxy tablet is greyed out too, and it's the WiFi version, there is no carrier on that!!!

[Q] Samsung apps on custom ROM

Hi all.
I use Slim ROM 2.7 on my S3, but have now lost samsung apps.
The thing I miss is the possibility to use SamsungDIVE to track my phone in case of it gets stolen. For that I need to have an samsung account, and can not get that now.
I have tryed to install samsung apps.apk and samsung apps for nexus.apk, but they need to update when started, and then app dont work anymore.
Any way to get this working?
nissan200sx.dk said:
Hi all.
I use Slim ROM 2.7 on my S3, but have now lost samsung apps.
The thing I miss is the possibility to use SamsungDIVE to track my phone in case of it gets stolen. For that I need to have an samsung account, and can not get that now.
I have tryed to install samsung apps.apk and samsung apps for nexus.apk, but they need to update when started, and then app dont work anymore.
Any way to get this working?
Click to expand...
Click to collapse
The stock Samsung apps post in Themes and Apps .
jje
nissan200sx.dk said:
Hi all.
I use Slim ROM 2.7 on my S3, but have now lost samsung apps.
The thing I miss is the possibility to use SamsungDIVE to track my phone in case of it gets stolen. For that I need to have an samsung account, and can not get that now.
I have tryed to install samsung apps.apk and samsung apps for nexus.apk, but they need to update when started, and then app dont work anymore.
Any way to get this working?
Click to expand...
Click to collapse
slim is aosp so unless an app has been ported it won't work as they all need tw framework, however you can get tracker apps on play store, wether the relevant components are in slim I'm not sure, as slim is a stripped Rom for speed etc
Thank you for the reply.
I have bought Cerberus. Works great at tracking the phone.
I strongly recommend avast! mobile security.
Full anti-theft feature and firewall.
Includes GPS tracking and phone-locking (with root-installation) as well.
Sent from my GT-I9300 using xda premium

[Q] Work email on Nexus 9 requires encryption

My work emails require my device to be encrypted. I thought it would be okay since android 5 comes "pre-encrypted". However when I go to add my work email, it ask me to encrypt the device as any other android device (running kitkat and below) would do. So after clicking encrypt it goes to the green android screen and then boots up as if nothing has happened. If I try to update my emails, it goes through the whole process again. Anyone else facing this problem????
May be wrong on this.
Have you got either PIN or Password set up at start? - Without that then encryption settings are irrelevant. (or were in earlier Android versions)
Yeah I have a pin password setup, I'm extremely annoyed as I got the tablet for work purposes as well as personal use, instead of carrying a laptop around.
Sent from my A0001 using XDA Free mobile app
Gmail and exchange here http://www.androidpolice.com/2014/10/31/gmail-5-0-exchange-support-material-design-landed-apk-download/
SteveTheIndian said:
My work emails require my device to be encrypted. I thought it would be okay since android 5 comes "pre-encrypted". However when I go to add my work email, it ask me to encrypt the device as any other android device (running kitkat and below) would do. So after clicking encrypt it goes to the green android screen and then boots up as if nothing has happened. If I try to update my emails, it goes through the whole process again. Anyone else facing this problem????
Click to expand...
Click to collapse
I understand your frustration. As this is a brand new device with brand new software its very possible its a bug. The other possibility is that Exchange may need an update (less likely).
I'm not sure what your work environment is like but if you were to talk to your network admin and show him the tablet and how its already encrypted they can potentially put a policy in place to not require encryption
Have you given Nine a shot? It does app-level security, so the only time you need to use a pin is when you open the app, not for the device. I normally use xposed to get around the exchange security, but started using Nine on my N9 and Moto X in anticipation of losing xposed. I'm very pleased with it.
Wow nine works like a dream and it has a nice interface!
Sent from my Nexus 9 using XDA Free mobile app
ppdd said:
Have you given Nine a shot? It does app-level security, so the only time you need to use a pin is when you open the app, not for the device. I normally use xposed to get around the exchange security, but started using Nine on my N9 and Moto X in anticipation of losing xposed. I'm very pleased with it.
Click to expand...
Click to collapse
SteveTheIndian said:
Wow nine works like a dream and it has a nice interface!
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Excellent suggestion! I too have used Nine in the past and it is a very good program!
plus it has threaded emails. which is the main thing gmail is missing with my exchange address.
Solved the problem. All I had too do was set a pin lock on boot up as well as on the lockscreen!
Sent from my Nexus 9 using XDA Free mobile app
Hi all. I loved Nine and used it for my work email. I like that it allows app-level encryption since device level really really really slows things down.
However, after the most recent update, Nine is making it such that I have to encrypt the device. The reasoning is that calendar and contacts are handled by native apps and not by Nine. I tried to have Nine only sync emails and not calendar or contacts but it still requires the same thing.
Has anyone found a workaround for this? Or alternatively has anyone managed to come up with a exchange security bypass for gmail?
I'm on a Nexus 6.
If you've got a nexus 6 you should already be encrypted, am I right?
Sent from my A0001 using XDA Free mobile app

[Q] OK Google Everywhere not working

Hey guys!!
Just got my S6 Edge and loving everything about it so far except...
My Ok Google anywhere isn't working. It's not even presenting me an option to turn it on. Also "enable audio history" option is missing which I know is necessary to get it all working.
I have done a factory reset, enabled and disabled S Voice, primary language English US, and deleted app data etc! I am running a stock Telus Samsunf S edge. I don't know if it's firmware dependent or not.
If anyone can suggest anything else, I'm all ears!!
Thanks in advance!
nvict said:
Hey guys!!
Just got my S6 Edge and loving everything about it so far except...
My Ok Google anywhere isn't working. It's not even presenting me an option to turn it on. Also "enable audio history" option is missing which I know is necessary to get it all working.
I have done a factory reset, enabled and disabled S Voice, primary language English US, and deleted app data etc! I am running a stock Telus Samsunf S edge. I don't know if it's firmware dependent or not.
If anyone can suggest anything else, I'm all ears!!
Thanks in advance!
Click to expand...
Click to collapse
Looks like they removed it I had it yesterday now it's gone there was a update last night
Ah, that's a shame. At least I'm not the only one!!
Hope they come to their senses and come out with an update to enable it again!
Yep was there yesterday and gone now.
Perhaps it was sucking too much battery? Can't say I really used it that much but it was a cool feature. Will just have to press and hold home button to use it! A bit of a pain!
Found a work around for now...
Using an app called "Now Gesture Tweaks" which allows me to press and hold the home button to activate Voice Search and Nova Launcher gesture "Swipe Up" for Google.
Gives us a similar effect.
voice your disapproval: @S6NoOKGoogle https://twitter.com/S6NoOKGoogle
Don't you guys have "google settings" in your app drawer? All "OK Google" settings are right there.
EDIT: My bad.. deep down to the detection settings, it is gone!! How!? So is this Samsung's fault or Google's fault?
Yup. It's global and it's just all the variants of the S6 & S6 Edge. Some Nexus devices seem to be broken but still have their options.
https://productforums.google.com/forum/#!topic/websearch/xGiV6D4PMS8[201-225]
I used it on a regular daily basis. Very frustrating for them to pull it without notice...
What is even more frustrating is that neither Google or Samsung is taking the heat for this,,,both are referring us to each other LOL,,,classic tactic.
SuperSport said:
I used it on a regular daily basis. Very frustrating for them to pull it without notice...
Click to expand...
Click to collapse
What if you use the Google now launcher?
jasonbiggs said:
What if you use the Google now launcher?
Click to expand...
Click to collapse
Unfortunately same, not working.
It doesn't work on my Note 2, my wife's S3, and even my coworker's Walmart Alcatel phone alll running Kitkat and all did the latest update.
Its a bigger issue and Google doesn't seem to be too concerned
I got an update yesterday and it is working now, well at least from the homescreen.
Sprint S6 Edge w/Nova Launcher, OK Google works from any screen.
Does the widget need to be on the home screen for it to work
Sent from my SM-G925F using XDA Free mobile app
Not for me
Wow, just realized I don't need the widget at all for hotword to work. Cool
supposedly the 5.1.1 update will bring the OK Google functionality back.
Is your S-Voice App activated? Or did you disable that? I've read that either having it on or off might enable OK GOOGLE from any screen to work.
rank78 said:
Sprint S6 Edge w/Nova Launcher, OK Google works from any screen.
Click to expand...
Click to collapse

Keep app open

I have an android app that basically loses its connection while running in the background. However if the phone is kept on with screen on it keeps working.
Is there any app to keep the app in the foreground with screen off?
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
I have an android app that basically loses its connection while running in the background. However if the phone is kept on with screen on it keeps working.
Is there any app to keep the app in the foreground with screen off?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
you may try to add that under ignore optimization list
shashank1320 said:
you may try to add that under ignore optimization list
Click to expand...
Click to collapse
I have tried that but it didn't yield any results. When the phone goes to sleep for around 10 mins or so, the app doesn't receive any alerts. If I had an option to ditch the app I would but I'm stuck with it.
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
I have tried that but it didn't yield any results. When the phone goes to sleep for around 10 mins or so, the app doesn't receive any alerts. If I had an option to ditch the app I would but I'm stuck with it.
Click to expand...
Click to collapse
Which app, phone and rom details?
shashank1320 said:
Which app, phone and rom details?
Click to expand...
Click to collapse
The phone is a J6 2018 with the stock 8.0 rom. The app in question is Salesforce.
A wire shark capture from the wifi ap shows the phone basically doesn't keep the connection alive and downloads all Salesforce push alerts when the phone is switched on.
Strangely other apps including chat apps like whatsapp works fine.
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
The phone is a J6 2018 with the stock 8.0 rom. The app in question is Salesforce.
A wire shark capture from the wifi ap shows the phone basically doesn't keep the connection alive and downloads all Salesforce push alerts when the phone is switched on.
Strangely other apps including chat apps like whatsapp works fine.
Click to expand...
Click to collapse
May be thats the app causing this. Sime apps cause such things like MDM, mobile pass, Symantec VIP etc. Kinda all corporate apps.
Whats was the behaviour on any of your other phones?
shashank1320 said:
May be thats the app causing this. Sime apps cause such things like MDM, mobile pass, Symantec VIP etc. Kinda all corporate apps.
Whats was the behaviour on any of your other phones?
Click to expand...
Click to collapse
I had an iOS device which is working fine but an S7 device had the same issue. A friend of mine said the same on a V20 with 7.0.
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
I had an iOS device which is working fine but an S7 device had the same issue. A friend of mine said the same on a V20 with 7.0.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Yes because iOS and Android handles the applications in totally different way. as all of your Android devices and your friends's have the same behavior, its application causing this and not OS specific. Corporate apps behaves like this, even boxer email (VM ware owned) act differently on Android and works just fine on iOS as if they were developed for iOS only.
shashank1320 said:
Yes because iOS and Android handles the applications in totally different way. as all of your Android devices and your friends's have the same behavior, its application causing this and not OS specific. Corporate apps behaves like this, even boxer email (VM ware owned) act differently on Android and works just fine on iOS as if they were developed for iOS only.
Click to expand...
Click to collapse
Agreed on app behavior and OS. At the moment I am collecting info before I pass it on and at the same time trying desperately not to look like I'm ignoring folks when I check the phone every 10 mins. Sadly the app was rolled out and has to be used.
At this point I would settle for something that would wake the phone up every 10 mins or something just because of this.

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