MMS not downloaded, 'tap to retry', T-Mo V30 - LG V30 Questions & Answers

I keep getting an error whenever someone sends me a picture message, saying the message was not downloaded, tap to retry. Tapping to retry does nothing, and then I'll get the same error notification several times a day, until I just go and delete the failed picture download. In many or all cases tho, the picture actually does download. I'm on T-Mobile but haven't had this error for years on several different phones..... just the Tmo V30. Anyone else?

I'm getting the same thing on my T-Mobile V30+ is super annoying. I have no idea what is causing it.

Have either of you disabled anything using a package disabler or ADB?

ChazzMatt said:
Have either of you disabled anything using a package disabler or ADB?
Click to expand...
Click to collapse
I had disabled Android Pay for some reason, so i went ahead and re-enabled it. I had only used the settings within the phone to do that tho. Do you think it could be something like that?
We aren't the only ones, I posted this on Reddit V30 sub and a few others chimed in with the same problem. I haven't managed to find out if everyone is on T-Mobile.

YrrchSebor said:
I had disabled Android Pay for some reason, so i went ahead and re-enabled it. I had only used the settings within the phone to do that tho. Do you think it could be something like that?
We aren't the only ones, I posted this on Reddit V30 sub and a few others chimed in with the same problem. I haven't managed to find out if everyone is on T-Mobile.
Click to expand...
Click to collapse
My TMobile V30+ delays texts of all kinds. IDK why and it happens at random. My z2 force hasn't delayed any since I've gotten it.

20degrees said:
My TMobile V30+ delays texts of all kinds. IDK why and it happens at random. My z2 force hasn't delayed any since I've gotten it.
Click to expand...
Click to collapse
You know, I have noticed a delay at times on sending sms too!

YrrchSebor said:
I had disabled Android Pay for some reason, so i went ahead and re-enabled it. I had only used the settings within the phone to do that tho. Do you think it could be something like that?
We aren't the only ones, I posted this on Reddit V30 sub and a few others chimed in with the same problem. I haven't managed to find out if everyone is on T-Mobile.
Click to expand...
Click to collapse
No, disabling Android Pay by using settings in the phone wouldn't cause that issue with texts.
The only reason I'm asking if because a few times when people have complained about stuff not working -- like Always On Display and other things -- turns out they used package disabler or ADB (using the same vague package disabler descriptions) to disable/remove what they thought was "bloatware" but was really stuff they wanted to work.
Or caused severe lag, because the phone apparently looks for what's missing before giving up. It's ironic people are slowing their own phones down...
1) a lot of things are interconnected.
2) true bloatware isn't labelled "this is useless", with important stuff labeled "this is important".
Right now there's a case where a guy and his wife both have T-Mobile LG V30, on T-Mobile with the same plan, same exact firmware. But one has VoLTE grayed out while the other doesn't, and one dialer doesn't show voicemail icon while the other does. He used the package disabler to disable some services and apps, but we don't know why they're different if he disabled the same things? He also doesn't know what to re-enable to get everything back.
But it sounds like that's not the reason in your case.
Sent via open market LG US998 V30/V30+

ChazzMatt said:
No, disabling Android Pay by using settings in the phone wouldn't cause that issue with texts.
The only reason I'm asking if because a few times when people have complained about stuff not working -- like Always On Display and other things -- turns out they used package disabler or ADB (using the same vague package disabler descriptions) to disable remove what they thought was "bloatware" but was really stuff they wanted to work.
Or caused severe lag, because the phone apparently looks for what's missing before giving up. It's ironic people are slowing their own phones down...
1) a lot of things are interconnected.
2) true bloatware isn't labelled "this is useless" with important stuff labeled "this is important"
Right now there's a case where a guy and his wife both have T-Mobile LG V30, on T-Mobile with the same plan, same exact firmware. But one has VoLTE grayed out and one dialer doesn't show voicemail icon while the other does. He used the package disabler to disable some services and apps, but we don't know why they're different if he disabled the same things? He also doesn't know what to re-enable to get everything back.
But it sounds like that's not the reason in your case.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Yes, gotcha. I've kinda been there, done that haha. In the past. These days I don't do much to my phone, just let it be and work like normal. Well, hopefully it works anyway

Same issue on T-Mobile v30+.... sometimes MMS/photos fail and offers "retry" only to fail again.... doesn't happen all the time....usually on 5 or more mb images.

What's strange is that it seems like I sometimes get the picture AND a failed message. Like if somebody sends me two pictures, I'll get the two pictures and two failed messages. So I'll I wonder if maybe they sent me four pictures, but when I ask they tell me they sent me two. Weird

YrrchSebor said:
I keep getting an error whenever someone sends me a picture message, saying the message was not downloaded, tap to retry. Tapping to retry does nothing, and then I'll get the same error notification several times a day, until I just go and delete the failed picture download. In many or all cases tho, the picture actually does download. I'm on T-Mobile but haven't had this error for years on several different phones..... just the Tmo V30. Anyone else?
Click to expand...
Click to collapse
I was not able to receive any mms messages until I added my phone number in the advanced tab of the stock messaging app.
If you haven't tried this, maybe it's worth a shot.

poncespr said:
I was not able to receive any mms messages until I added my phone number in the advanced tab of the stock messaging app.
If you haven't tried this, maybe it's worth a shot.
Click to expand...
Click to collapse
Where exactly in the advanced tab did you put your phone number?

fclifton said:
Where exactly in the advanced tab did you put your phone number?
Click to expand...
Click to collapse
Go to settings and select advanced. At the very bottom you will see PHONE NUMBER.
On my phone it said unknown. When I clicked on it, it opened a window to enter the number.

poncespr said:
Go to settings and select advanced. At the very bottom you will see PHONE NUMBER.
On my phone it said unknown. When I clicked on it, it opened a window to enter the number.
Click to expand...
Click to collapse
Interesting. In the stock messaging app, I don't see anything like that. T-Mobile V30, H93210d, Android 7.1.2

fclifton said:
Interesting. In the stock messaging app, I don't see anything like that. T-Mobile V30, H93210d, Android 7.1.2
Click to expand...
Click to collapse
Claro Puerto Rico V30 LGH932PR nougat 7.1.2

poncespr said:
Go to settings and select advanced. At the very bottom you will see PHONE NUMBER.
On my phone it said unknown. When I clicked on it, it opened a window to enter the number.
Click to expand...
Click to collapse
This doesn't look like the stock V30 messaging app? At least not the one on my T-Mobile V30 either. Reminds me of the Google messaging app?

YrrchSebor said:
This doesn't look like the stock V30 messaging app? At least not the one on my T-Mobile V30 either. Reminds me of the Google messaging app?
Click to expand...
Click to collapse
It's a carrier locked phone from Claro latin America. They seem to be using mostly stock google apps except for the dialer. Gallery and music have both LG and Google versions.. I have not used any other V30 so I thought all other carrier versions were the same.

poncespr said:
It's a carrier locked phone from Claro latin America. They seem to be using mostly stock google apps except for the dialer. Gallery and music have both LG and Google versions.. I have not used any other V30 so I thought all other carrier versions were the same.
Click to expand...
Click to collapse
Ah gotcha, interesting. The models I've seen here in the states have all LG apps

Same thing here
Hey all. I have had the same issue from the first week I got both my V30's and I am on T-Mobile as well. I went to the store and they tried every troubleshooting step they could and tried every combination of settings. I am using the stock messaging app and even with a third party google messages app, it still happens so I think it's a T-Mobile issue. They had tech support call me which was not very helpful because they tried doing the same steps the store did and I should mention I worked for Verizon Tech for ten years so I kind of know my way around a phone. I went and completed a master reset and restored nothing at all, and it still happened. I changed the sim like T-Mobile said and still the same. I connected my phone to my PC and used LG software upgrade and repair tool after the new software was available and still the same. Went back to the store and they are going to send me a warranty replacement even though it is happening on both my phones. T-Mobile is not acknowledging this issue and if this warranty replacement has the same problem, I will take it to the next step and report it to the BBB.

Any updates? Having same issues. Changed sms to mms and vice versa but still no change. Picture messages fail to download regardless of size even at 900 kb. People say they get my messages 5-10 minutes after I send to them. My group messages seem to be on a huge delay in receiving and sending.
Sent from my LG-H932 using Tapatalk

Related

AT&T messaging app?

AT&T messaging app suddenly appeared today and took over my phone. I used Default App Manager to change back to the default texting app but the AT&T app still catches the incoming alerts.
First off...what in the world.....? And second, how do I rid my phone of it/never see it again?
Thanks
I called them and got them to disable it. Apparently they've been getting pissed off calls about this all day. Way to FAIL AT&T...
olly666 said:
AT&T messaging app suddenly appeared today and took over my phone. I used Default App Manager to change back to the default texting app but the AT&T app still catches the incoming alerts.
First off...what in the world.....? And second, how do I rid my phone of it/never see it again?
Thanks
Click to expand...
Click to collapse
Just go to settings, apps, all, click it and there should be an option to disable it.
djhixson88 said:
Just go to settings, apps, all, click it and there should be an option to disable it.
Click to expand...
Click to collapse
Yep. But they also needed to disable something from their end (scrub it from account).
olly666 said:
Yep. But they also needed to disable something from their end (scrub it from account).
Click to expand...
Click to collapse
That's odd, I have an HTC One and for a while I used the stock ROM that came from AT&T and never had that issue. This is why I don't like carrier bloatware lol.
Mine was even worse, all of the sudden I had 8, yes, eight icons on my home screen. I thought for sure something had gone terribly wrong, ATT couldn't screw up that bad.
I'm going to make a quick list of useful apps that AT&T provides:
1.
olly666 said:
AT&T messaging app suddenly appeared today and took over my phone. I used Default App Manager to change back to the default texting app but the AT&T app still catches the incoming alerts.
First off...what in the world.....? And second, how do I rid my phone of it/never see it again?
Thanks
Click to expand...
Click to collapse
I know what you mean. I wish HTC would have stock pop up notifications and a bit more customization to their messaging app.
olly666 said:
AT&T messaging app suddenly appeared today and took over my phone. I used Default App Manager to change back to the default texting app but the AT&T app still catches the incoming alerts.
First off...what in the world.....? And second, how do I rid my phone of it/never see it again?
Thanks
Click to expand...
Click to collapse
The same thing just happened to my phone over the weekend. You can go into the settings and disable it but the better way is to call att customer care. They know of the problem and they have to remove it from the billing on you phone. After they do that, go to settings and press uninstall. It will uninstall all the updates to the app and then you will get a message stating that all messages will be handled by their default apps again.
I think it was an update to AT&T's "Visual Voicemail" app which was a really handy little program that I liked to use, but now with all the extra features its a pain in the butt!
HDCowboy said:
I think it was an update to AT&T's "Visual Voicemail" app which was a really handy little program that I liked to use, but now with all the extra features its a pain in the butt!
Click to expand...
Click to collapse
Uninstall messages, ATT borked the update which took over your messaging. Visual Voicemail is still there....
bhyde said:
Uninstall messages, ATT borked the update which took over your messaging. Visual Voicemail is still there....
Click to expand...
Click to collapse
Uninstalled updates to AT&T messages, works great like it did before now, thanks!
Moved to proper section, please read and respect the rules before posting.
Thanks,

More trouble with text messages

Been lurking this forum for years... but...
I bought a G-Watch on Friday night, and have been using it ever since... my problem is that when I send a text message via the watch, there is no record of it in the messaging app - whether stock or 3rd party.
However, in the stock app, an empty text message will pop up, only to say "no content." Whats even more strange, is that the message is STILL SENT!! Even though there is no record of it on the phone. Receiving messages works fine, its just sending that is the problem. I've looked at every setting I can think of... no luck.
Help!
faucirt said:
Been lurking this forum for years... but...
I bought a G-Watch on Friday night, and have been using it ever since... my problem is that when I send a text message via the watch, there is no record of it in the messaging app - whether stock or 3rd party.
However, in the stock app, an empty text message will pop up, only to say "no content." Whats even more strange, is that the message is STILL SENT!! Even though there is no record of it on the phone. Receiving messages works fine, its just sending that is the problem. I've looked at every setting I can think of... no luck.
Help!
Click to expand...
Click to collapse
That's definitely a bug. Seems to be more an issue on the phone than on the watch. No idea how you would fix this though. Don't wanna say reset, but it's the only thing I can think of. Try to reset just the watch first, then you won't have to setup everything on your phone again.
spiderflash said:
That's definitely a bug. Seems to be more an issue on the phone than on the watch. No idea how you would fix this though. Don't wanna say reset, but it's the only thing I can think of. Try to reset just the watch first, then you won't have to setup everything on your phone again.
Click to expand...
Click to collapse
That's kinda what I figured. I factory reset both of them last night with no luck. I guess I just have to wait for an update - kinda sucks wondering if the fix will be included in the next update, or if LG even knows its an issue. I've looked for hours and haven't seen anything related.
Thanks.
Have you considered moving out to hangouts to use alongside the watch? Ever since I got mines I just made hangouts the primary app and I haven't had any issues.
No matter what, I can never stay away from android for long.
idelgado782 said:
Have you considered moving out to hangouts to use alongside the watch? Ever since I got mines I just made hangouts the primary app and I haven't had any issues.
No matter what, I can never stay away from android for long.
Click to expand...
Click to collapse
I did, with the same result.
However, I just stopped by Verizon a couple minutes ago, and he asked me if I had tried Verizon's app called "Verizon messaging" and I of course said no. He put it on the phone and it actually worked. But with that app, the watch doesn't vibrate during the notification of an incoming text.
So I guess I have to pick which is more important... a record of sent texts, or a legit notification that I received a text message. I'm leaning towards option 2.
That's interesting. I'm not sure why it's not working on either app. And I'd definitely go for option 2 as well. another dumb question have you reset your phone and the watch?
No matter what, I can never stay away from android for long.
idelgado782 said:
That's interesting. I'm not sure why it's not working on either app. And I'd definitely go for option 2 as well. another dumb question have you reset your phone and the watch?
No matter what, I can never stay away from android for long.
Click to expand...
Click to collapse
Yep. I've reset both, with the same result. I don't have much confidence that this will ever be fixed - but we'll see.

Promo/Verizon

I received my Verizon lg v10 yesterday. I tried to use the form on the lg website. I get the error imei number is incorrect. Is this happening to anyone else?
Kboucher said:
I received my Verizon lg v10 yesterday. I tried to use the form on the lg website. I get the error imei number is incorrect. Is this happening to anyone else?
Click to expand...
Click to collapse
Did you delete the dashes from the IMEI on the box?
ggrant3876 said:
Did you delete the dashes from the IMEI on the box?
Click to expand...
Click to collapse
Yes, actually there on no dashes on the box. I did try including dashes because that is what is on the phone but the field doesn't have enough room for dashes. Thanks for the suggestion though.
I called the support number. They said it was a system error and to mail in the snail mail form. Wondering if this is happening to anyone else?
Oh great,
I got my phone from Verizon yesterday and filled out the form on LG's site last night with no issues. Before you go through snail mail I would suggest making sure your not running any popup blockers, etc and trying again in a day. (I had to disable all of mine on my firefox for it to load correctly.) Their system might also just be overloaded ATM.

Suddenly sending 'my location in SMS'

Twin Sprint stock LG G3's (wife and I) and both have spontaneously sent "my location" messages via SMS to a couple people when we most certainly DID NOT WANT TO DO THIS. I've searched and found nothing to stop (but plenty to enable) sending of location - it's been mostly in G+ (disabled), Hangouts (disabled), and settings (I use GPS and wifi, but no settings to stop or start auto-sending location).
If we ask "where are you?" in hangouts (gchat) it will prompt to share a location, but we just opt not to. The auto-sending via text is a problem though.
What do you think could be causing this and what is the solution, please?
EDIT: The main issue happened when I called my mothers land line and it sent a "my location" web link text to her cellphone. WTF would cause that??
Thanks!
What ROM/ software are you using? I have a feeling it may be the sprint software interfering. Also, what was the location link? Like g.co(google) or a sprint link or something else
ethanchow said:
What ROM/ software are you using? I have a feeling it may be the sprint software interfering. Also, what was the location link? Like g.co(google) or a sprint link or something else
Click to expand...
Click to collapse
It's stock, Android 5.0.1, Software version LS990ZVE.
The link that showed up is "My Location(accurate to 21 yards) http://maps.google.com/maps?f=q&geocode=q=(and then lat/long coordinates)"
I'd like to stress this is NEW behavior. And hardly consistent. I'd love to root this phone, I have rooted several others I've had but got tired of managing my device to that degree.
FractalSphere said:
It's stock, Android 5.0.1, Software version LS990ZVE.
The link that showed up is "My Location(accurate to 21 yards) http://maps.google.com/maps?f=q&geocode=q=(and then lat/long coordinates)"
I'd like to stress this is NEW behavior. And hardly consistent. I'd love to root this phone, I have rooted several others I've had but got tired of managing my device to that degree.
Click to expand...
Click to collapse
Have you tried clearing data to all play services/google stuff? If your device is completely stock, then I would contact google right away.

US998 on Verizon and Voice Mail Notification

I have a US998 v30s on Verizon with the stock Oreo 8.0 rom. A peculiarity is that no notification appears on the status bar after a voice message is received. What happens instead is that a text message is sent to the phone. The text message is "coded" and not intended to be read by humans. Nonetheless, it isn't hard to spot the caller id of the person who left the voice message within the text. Another text message is sent to the phone upon emptying the voice mail box. My suspicion is that these messages should turn on or off the voice message status bar notification. Is anyone familar with this behavior and how do I get the notifcations to work properly.
Thanks in advance for any assistance and apologies if this is asked an answered in another forum,
cmrntnnr
cmrntnnr said:
I have a US998 v30s on Verizon with the stock Oreo 8.0 rom. A peculiarity is that no notification appears on the status bar after a voice message is received. What happens instead is that a text message is sent to the phone. The text message is "coded" and not intended to be read by humans. Nonetheless, it isn't hard to spot the caller id of the person who left the voice message within the text. Another text message is sent to the phone upon emptying the voice mail box. My suspicion is that these messages should turn on or off the voice message status bar notification. Is anyone familar with this behavior and how do I get the notifcations to work properly.
Thanks in advance for any assistance and apologies if this is asked an answered in another forum,
cmrntnnr
Click to expand...
Click to collapse
Yup. This is one of the issues with using non-Verizon phones on Verizon.
VZW won't let you install the proprietary Verizon apk.
I'm hoping someone figures it out soon.
I like having an unlocked bootloader on Verizon.
Had this problem too. I just started using Google Voice as my voicemail service instead. Works for me :good:
It might yet be possible to get it working though I agree switching to google voice would be sesnible and easier, too. The reason for thinking so is that I have a droid turbo with resurrection remix as a backup phone. It has no verizon software, and the vms notifications work fine. Perhaps someone with one of @SGCMarkus roms on verizon can comment? If not, I'll give it a go eventually.
I think it is more likely related to just visual voicemail and not voicemail in general. I have us998 and use an MVNO whose repackaged service is Verizon. I have no issues with just voicemail, but when they tried enabling visual voicemail on my account, I started to get the weird texts. As soon as visual voicemail was disabled the texts went away and the standard voicemail notification started working again.
Visual VoiceMail or Advanced VoiceMail as its called in Verizon's business control panel is the cause. If you switch your service to Basic VoiceMail you wont get those anymore. Although I have to agree with everyone here that switching to Google Voice for Voicemail was the best option. After you sign up for Google Voice, google around for the special forwarding codes to use. Thier were two if memory serves, special numbers you can dial on your cell phone and then provide your Google Voice number. This makes all unanswered or denied calls go to your Google Voice number directly which will then take a message. Google Voice honestly does a much better job than Visual VoiceMail, even offering voicemail-to-text for free.
Took the plunge and installed @SGCMarkus' DotOS rom. The voice message indicator is now working. The issue seems to be in the software of the open market v30.
cmrntnnr said:
Took the plunge and installed @SGCMarkus' DotOS rom. The voice message indicator is now working. The issue seems to be in the software of the open market v30.
Click to expand...
Click to collapse
Really? So Visual Voicemail works properly on AOSP!?
Did you also install Stark's camera mod? Does it have all of the functionality of the stock camera?
Thanks for the feedback!
It seems so, but I confess to not fully understand some of the Verizon nomenclature. Perhaps this helps get the correct conclusion. My service is basic, I dial *86 to get to voice messages, and I don't have any verizon software. The tape notification flips on and off properly with DotOS. The notification doesn't work with the stock lg software. I get a clunky text messages instead like described above.
I haven't tried Stark's camera but plan to soon.
Other lg apps like HD audio recorder and FM radio install but force close.
cmrntnnr said:
It seems so, but I confess to not fully understand some of the Verizon nomenclature. Perhaps this helps get the correct conclusion. My service is basic, I dial *86 to get to voice messages, and I don't have any verizon software. The tape notification flips on and off properly with DotOS. The notification doesn't work with the stock lg software. I get a clunky text messages instead like described above.
I haven't tried Stark's camera but plan to soon.
Other lg apps like HD audio recorder and FM radio install but force close.
Click to expand...
Click to collapse
Ahh. Visual Voicemail is the service/app that you use to access and listen to voicemails through the app on the screen. It sounds very different than what you are suggesting works (message notification). I am holding out on stock in hopes that someone will eventually get it to work.
Thanks for the feedback, though.
dvgb173 said:
Yup. This is one of the issues with using non-Verizon phones on Verizon.
VZW won't let you install the proprietary Verizon apk.
I'm hoping someone figures it out soon.
I like having an unlocked bootloader on Verizon.
Click to expand...
Click to collapse
I just flashed the vs996 kdz. Left out the boot and recovery, visual VM is working! Wifi calling too!
suzook said:
I just flashed the vs996 kdz. Left out the boot and recovery, visual VM is working! Wifi calling too!
Click to expand...
Click to collapse
That is great news! I'll be trying that tonight.
Did you have to flash the 2 other files too?
dvgb173 said:
That is great news! I'll be trying that tonight.
Did you have to flash the 2 other files too?
Click to expand...
Click to collapse
I loaded the kdz in lgup, used parttion upgrade, unchecked boot, and recovery....I did NOT reflash noencrypt or lgrootchecker, or magisk. It booted, still have root.
My service is better too. I already had the modem flashed, so there must be something with the actual 996 fw. I'm quite happy now.
suzook said:
I loaded the kdz in lgup, used parttion upgrade, unchecked boot, and recovery....I did NOT reflash noencrypt or lgrootchecker, or magisk. It booted, still have root.
My service is better too. I already had the modem flashed, so there must be something with the actual 996 fw. I'm quite happy now.
Click to expand...
Click to collapse
It is working, but I am getting some force closes and it can't read my sdcard.
EDIT: SD card corrupt. Tap to repair.
Format of SD card in phone fails. TWRP can't read it either. Bummer.
dvgb173 said:
It is working, but I am getting some force closes and it can't read my sdcard.
Click to expand...
Click to collapse
I have no force closes. I will pop an SD card in and check.
Edit....no issues with SD card either. Not sure why your having issues. Maybe try wiping data?
Anyone using a converted ls to us on Verizon NEEDS to do this! My service is back strong and better than ever.
Can I load the vzw kdz on my open market us998?
From what I'm reading, it sounds like I can. I of course feel more comfortable when I can get others to confirm.
Thanks
Ballroomblitz said:
Can I load the vzw kdz on my open market us998?
From what I'm reading, it sounds like I can. I of course feel more comfortable when I can get others to confirm.
Thanks
Click to expand...
Click to collapse
That I'm not sure about. Probably?
suzook said:
That I'm not sure about. Probably?
Click to expand...
Click to collapse
Thanks.
I probably should have mentioned that I am on Verizon and have unlocked bootloader with root. Shouldn't assume that folks know that.
suzook said:
I loaded the kdz in lgup, used parttion upgrade, unchecked boot, and recovery....I did NOT reflash noencrypt or lgrootchecker, or magisk. It booted, still have root.
My service is better too. I already had the modem flashed, so there must be something with the actual 996 fw. I'm quite happy now.
Click to expand...
Click to collapse
Wow! This is amazing! I'm on a converted ls as well. Thanks for testing this out!
Can you link to the kdz, please? I'm not sure where to find it.
Ballroomblitz said:
Can I load the vzw kdz on my open market us998?
From what I'm reading, it sounds like I can. I of course feel more comfortable when I can get others to confirm.
Thanks
Click to expand...
Click to collapse
Well, Suzook wrote:
suzook said:
Anyone using a converted ls to us on Verizon NEEDS to do this! My service is back strong and better than ever.
Click to expand...
Click to collapse
The "ls" he's referring to is likely the LS998, which was a Sprint phone. If that's what it was, then he had to convert it to an unlocked US998 to be able to load the Verizon kdz, so you should be able to do the same thing. Should, of course, being the operative word.

Categories

Resources