Every music player keeps crashing - Android Q&A, Help & Troubleshooting

Dear folks,
I've been having a huge problem. I bought me an Alcatel Pop 4 (5051D) with Android 6.0.1 running. Since day 1 when I tried to use the stock music player, it always kept crashing. So I downloaded another music player, the Pi Music Player. And that app also kept crashing. It crashes when I start a song and leave the app. It doesn't crash when I open the app or just lock my phone and connect it with a bluetooth music player or the bluetooth function in my car. It crashes when I go to the homescreen or use another app.
But it's not just the stock Alcatel music player or Pi Music player, any music player I've tried until today keeps crashing whenever I go to the homescreen or use another app (doesn't matter which one).
Therefore, I'm asking you guys if you could tell me why this problem occurs anytime and if there's a reliable music player that doesn't crash. I've also tried the default music player from old Android versions, and it also crashed. So basically any music player I've tried has crashed.

The problem is that you bought Alcatel. Sell it.

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