have a 2x optical zoom question? is my device defective? - Samsung Galaxy S9+ Questions & Answers

So I got an s9+ and part of the reason I wanted the upgrade was the telephoto lens and having optical zoom. But within an hour of using the phone, by playing around with the camera and covering different lenses while browsing through the options, I noticed that I could not get the telephoto lens to activate only but a few times and for maybe a picture or two. Everything is being operated through the main sensor with variable aperture.
I guess my main question regarding the 2x telephoto lens is when exactly is it supposed to come into action? As far as my device goes, I have only consistently been able to get it to work with live focus, with the ability to see both wide angle and telephoto after the fact, so at least I know in some form it does work.
There have been many times when I first enter in the camera app, instantly press the 2x and noticed that the cameras did actually shift, only to have it switch back permanently within seconds.
Shooting video has been a mixed bag as well, i have tried different settings and zooming in and out and there have only been a couple times shooting videos that when 2x is hit, it actually changes to the 2x lens and it takes over from there. Besides those few times, there is absolutely no switch, both proved by the lack of choppy transition from each lens as well as the fact I can cover the sensor and nothing happens on the viewfinder when it says it's in 2x zoom.
Attached are some youtu.be links that I screen recorded in various situations, using Pinch to zoom, and also using the actual 2x zoom icon in the stock camera app. But still not being able to get the 2x to work. It seems like since I've noticed this issue, I can't get the lens to switch unless I'm using live focus and it has to take a photo from each lens. What's weird is the phone will go digital zoom all the way from 1x up to 10x and it is horrible, and I could've swore samsung advertises it being a 2x optical zoom with added digital zoom to achieve 10x but how could that be?
Any ideas of what Im doing wrong, if anything? Or is this something I should bring up to Samsung? Also I got my phone at Verizon so possibly try to get a replacement?
Thanks to everyone in advance!!

Interesting. Try live focus, the phone switches to that second camera. So does that mean in theory the s9 could also have 2x zoom by way of cropping image size?
Edit: should had read your whole post, but I am seeing the same.
Sent from my SM-G965U using Tapatalk

Ryan Cordero said:
Interesting. Try live focus, the phone switches to that second camera. So does that mean in theory the s9 could also have 2x zoom by way of cropping image size?
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Sry I misspoke a little on previous post, when I said live photo I meant using live focus. And yes, using live focus is the only real way that I can see proof the module is working, as after the picture is take I still have the option to select and edit either the main sensor or the 2x sensor.. It's very strange!

The telephoto camera is configured to only work in bright sunlight. Which is annoying.

trenzterra said:
The telephoto camera is configured to only work in bright sunlight. Which is annoying.
Click to expand...
Click to collapse
Thats not true. I have tested it just now in my room, with no bright sunlight nor other bright light. When I click the x2 it zooms optically with the telephoto lens, I see it when I put my finger in front of it. What I saw, is that when I cover the telephoto lens completely, it then switches to the other lens, but if it is clear it works.

So I was able to do some more tests first thing after sunrise, and I am also seeing this being a lighting issue, or rather lack of light that's causing the main sensor to take over..
Most of my previous tests were done in my room and also in other dimly lit areas. Which explains why I was only able to get it working a couple times and the situation has to be right..
I tried it out last night and I noticed the 2x lens was being used only when I had a background light in the picture, and as soon as the light got out of the viewfinder, it would switch back to the main sensor.
I really appreciate your guy's help on this..
I'm not sure I like how samsung has this 2x lens setup and it's almost like the 2x sensor is so bad compared to the main sensor, that in almost all situations the main sensor will end with a better and cleaner picture. Is this how the Note 8 handles its 2x lens as well?

I've been playing around a little with my S9+, it looks like in auto mode, when set to "X2", it only switches to the secondary (narrow) camera when the light is very bright.
In pro mode (where I would've expected to be able to control the sensor in use), I couldn't get the secondary camera to work at all (even if I manually select F2.4 aperture, that matches both cameras).
I've also noticed the X1/X2 indication in auto mode gets mixed up on certain conditions.

I've been noticing this since day 1. Mostly indoors and low lighting, it's the digital zoom from the main shooter that comes into play. Rarely the Telephoto lens is used for 2x zoom and is used primarily for live focus.

android 9 tossed the "2x"
I just (02/23/19) upgraded my Galaxy S9 to Android 9 and have found that the camera app no longer has the "2X" on the screen to allow usage of the optical zoom lens. I there another way to access that?

It looks like this now
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Related

Upgrading Hermes camera software or drivers?

Is there any way to get better pic quality from the Hermes camera? When taking pics indoors the pics are REALLY bad quality! Outside is a different story as they don't look too bad.
Just wanna know if there's any way of improving the quality of pictures taken with the phones 2mp cam.
Thanks!
I totally agree, the picture quality of the photos is RUBBISH and there's no reason for it.
[1] I have an old O2 Mini XDAII which only has 1.4 Mega Pixel camera which takes WAY BETTER photos than the Hermes
[2] When I've emailed a photo I've taken with the Hermes camera to my friends, they've used PhotoShop to fix up the photo to perfect quality ! ! !
IE There's no reason why the photo quality from the Hermes is rubbish
This is due to the camera sensor... The more mp you cram onto the same tiny sensor, the worse the 'noise' gets.
In low light, the camera effectively boosts the sensitivity (ISO equivilant) causing noise. The reason your older 1.4mp camera looks better is because there are less pixels to pick up the noise. Kinda confusing, google "digital ISO noise" and read up on it. You'll understand why it's like that. If you want great indoor pictures, invest in a camera
Poor photo quality from camera phones is mainly due to the type of sensor used: CMOS. This sensor is slightly cheaper and needs less power but is not as sensitive as CCD and therefor produce more noise. CCD sensors are the most common in regular digital cameras in all except the large dSLR cameras where CMOS is mostly used instead, again due to the cost and power requirements. But in dSLR's the sensors are very large and therefore produce almost as low noise as CCD.
Actually I believe most dSLR's use CCD sensors, with a couple exceptions. The major one being Canon.
I think you're partly right. A few dSLR producers:
Canon: CMOS in all their dSLRs
Nikon: Latest models (D300 and D3) are CMOS cameras while their older (like the D40X) were CCD.
Sony: DSLR-A700 is CMOS, DSLR-A100 was CCD. The CMOS sensor is a new type they call EXMOS and claim to be similar to CCD in sensitivity.
Olympus: Latest use NMOS(???) sensors while their older were all CCD.
Pentax: Only CCD.
Sigma: Only CMOS.
Okay, but with the subject at hand, I think the bigger problem with the phone is the sensor size though, not the sensor type.
Look at Pentax, Their 6mp dSLR's show better high ISO performance than their newest 10mp dSLR. Why? The sensors are the same size, but they crammed more photosites onto it. The more photosites on the same size sensor, USUALLY means more noise (especially visible at high ISO levels).
That same reasoning is why the 1.4mp camera phone has better picture quality indoors than that of the 2mp camera phone.
-Nick (Event Photographer)
So really, "mp" is not really a good measure of the quality of a camera. Let that be a lesson to all of us.
So when we go to buy a camera, and we are offered a 6 mp camera or an 8 mp camera, what question should we ask ?
Before deciding on a camera, go to DPReview.com and compare the specs, including sensor size.
If you think this camera's bad on the Hermes you should have seen the pics on my XDA Exec!
Hi!
At the moment i still have my SE P1i is got 3.2 m pix camera wth autofocus make butiful pix be honestly, but due lack of the software i turned 2 WM device i used bafore SE P990 unfortunatelly after the SE P910 something goes wrong. sony forgot develop??? tose last 2 PDA P990,P1i is the utterly crap.So just still waiting SE wth WM6 so far :-( but i love my Hermy now thanks 2 u guys, that is WORKING fine amazing connectivity and speed. battery hungry beast yeah, but 3000mAh solve this problem thanks.
The Hermes can produce fairly good photos. Here's one photo I shot with my first JASJAM:
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Having said that, my current (second) JASJAM doesn't produce anything like the above photo. Instead it's more like the JAMin, with it's heavy-handed noise reduction turning all photos into water-color paintings. :-(
My outdoor pics look fine OK.
It's indoor pics with bad lighting in the day or with the indoor lights turned on at night where the pics look bad... Anything in bright daylight indoors, or in the daytime outside is fine usually.
im thinking the variation in quality between phones might have to do with the crappy transparent plastic in front of it. Not all plastic pieces are equally clear
Im too lazy at the moment, but my camera really sucks and the plastic on my phone is cracked and scratched. I'll remove it one day and see how it goes with no plastic in the way.
Ways to improve the picture of the camera are to
1. Take the sharpening from default 7 to 1
2. Reduce the contrast from default to 1 or 2
3. Change the metering mode Centre mode to Area (this help in low light)
4. Change quality from fine to super fine.
5. Manually switch between the white balance settings in low light to see which one is best.
Wam7 said:
Ways to improve the picture of the camera are to
2. Reduce the contrast from default to 1 or 2
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Click to collapse
I have owned a total of four different Hermes (three old HT649 HERM100 and a recent HT716 HERM200) and concluded that they are equipped with two types of cameras:
- The first type for which the above contrast setting does a great help to improve picture quality but at the same time the camera is not so sensitive and produces quite dark photos in low light. But this camera handles automatic white balance very well.
- The second type for which the above contrast setting completely ruins photos! But this camera is much more sensitive in low light but with very, very poor handling of auto white balance where for example dark magenta will appear as blue(!) and manual selection doesn't improve this.

Macro and tap-to-focus issues?

If this seems familiar, it’s because this was posted in the pictures thread, but got completely buried. In hindsight, this was out-of-place there.
Macro issue:
I set my phone at a fixed distance from an object – just close enough so that it couldn’t completely focus in “Auto” mode – then switched to “Close up” mode. “Close up” mode could not make it any more focused, nor did anything else in the background change. Is this supposed to be the case? The minimum focus distance seems to be about 2.2 inches, FYI.
Tap-to-focus issue:
I’m finding that I need to place the close-up object in the center of my viewfinder. This camera does not seem to want to focus on anything that is off-center if it is too close to the camera, even if you use tap-to-focus. The only time that tap-to-focus works is if you place the close-up object in the center of the viewfinder, then tap on a distant object. Below are my examples:
I placed the water bottle in the center of the viewfinder and tapped on the label to focus on it-
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Then, keeping the water bottle in the center of the viewfinder, I tapped on the Coke bottle in the background which brought that into focus-
Finally, moving the water bottle off-center, I again tried tapping on its label to focus on it, but with no luck. The only way to focus on the bottle with it in the foreground was to bring it to the center of the viewfinder-
The only work-around that I have found is by focusing on the close-up object while it is in the center of the viewfinder, then use the shutter button to lock the focus while I move it off-center. This is not the case on my friend’s iPhone 4S, nor do I think this was a problem on my OG EVO.
I actually found that tapping in the lower-left of the screen allowed me to focus in off-center objects (as long as they were on the left side of the frame). Anyone else have these issues?
Glad I found this thread. I hadn't fooled with the camera on this phone to use macros until today when trying to shoot flowers. I was shooting flowers in the sun and the camera was useless for macro shots. If the background is bright, it always focuses on the background and not what you are tapping on. In fact, even when the flower was dead center, it focused on the background. I can tell it is a software/firmware issue because in lower light, it works OK and it works fine if the entire subject is up close, like a concrete wall. Going to search for a solution... Surprised more people haven't noticed this.
Mike
mikeyxda said:
Glad I found this thread. I hadn't fooled with the camera on this phone to use macros until today when trying to shoot flowers. I was shooting flowers in the sun and the camera was useless for macro shots. If the background is bright, it always focuses on the background and not what you are tapping on. In fact, even when the flower was dead center, it focused on the background. I can tell it is a software/firmware issue because in lower light, it works OK and it works fine if the entire subject is up close, like a concrete wall. Going to search for a solution... Surprised more people haven't noticed this.
Mike
Click to expand...
Click to collapse
Well you have to be careful around here. A lot of fanboy'ism when it comes to devices, so as soon as you say any negative thing about a phone in its forum people will be quick to blame you and call you a noob, lol.
With that being said, this phone has an excellent camera, but the camera software itself is very very subpar. I'm hoping an OTA launches sometime in the future addressing issues like this one.
For those of you having issues with your phones.
Try Macro (Close-Up) + Zooming in on the target.*
It should come out ok.
*For a temp work-around
Noiro said:
For those of you having issues with your phones.
Try Macro (Close-Up) + Zooming in on the target.*
It should come out ok.
*For a temp work-around
Click to expand...
Click to collapse
I actually just found the same thing. If you touch the + magnifying glass to zoom in all the way, half press to focus on that, and then zoom out with the half press held, you can sometimes get a good focus. Seems like the focus just isn't working when in macro situations and zooming in like that gets rid of "clutter" around the subject that seems to confuse the focus algorithm.
Mike
I returned my first LTEvo because of issues it was having with autofocus. Half the time it would autofocus the other time it would sit there blurry and not focus or refocus on anything at all. Not sure if it was a hardware or software issue but it's no longer a problem on the new one I received.

Can't take a picture of anything red

Tonight on my way home, the sky above the mountains was a beautiful blood red and for some reason it comes across as orange / pink from far away and pink / white when zoomed in.
This is not the first cellphone camera to have taken photos where the reds didn't come through. My Galaxy S4, S5 and 7 were not able to take pictures of red either, it always turned out orange.
What am I doing wrong to not be able to get reds to translate.
Here are pictures from the different phones. All the red LEDs i used were from the same rolls I bought and were all supposed to be dark red, not orange in anyway. The closest i ever got was the lat photo and it's still only about half way there.
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Having a greater understanding of digital cameras and the software used to process the image as well as how they work together will help... I'm no expert, but suspect this link will help...
https://www.dpreview.com/forums/thread/3821409
Could be you need to be using more manual settings when you want to focus on a specific deep color or turn off any automatic processing. Could also be the relatively cheap sensors they're using in cell phones vs "real" camera sensors being used on the higher end in full body shooters.
Looks like you're over-exposing the parts you actually want red by exposing for other parts of the frame. In the mountain shot, there are other spots that are red. The last shot with the clock and hazard button, the hazard button is close, maybe migrating a little into the pink or magenta shades. (Can see a bit of magenta cast in other parts, so a WB adjustment needs to be made.) Shifter photo I can see a bit of red reflecting off of the upper shifter shaft but the actual lights are overexposed if they were red or orange. The bed frame you have some red at the bottom of the frame but as you get closer to the light source it washes out. So overall, I'd say it's an exposure issue that isn't really the camera's fault.
The sky with mountains you're running into a dynamic range issue and that'll be a problem for just about any camera. A scene like that would require more than just a couple of frames blended together. You're looking at a background that is essentially still extremely bright compared to the rest of the frame as it is "indirectly" lit by the sun. The foreground is the next brightest as it is close wide spread light sources. The mountains themselves and band of town directly below them are the bottom end of the exposure and where your reds will get to be reds.
The other issue is that sensors all tend to have a bias towards a color that they shoot well and one they don't. For a VAST majority of sensors, red will tend to blow out first. This goes for large pro sensors all the way down to cellphones. It's just one of the many things you learn when you dive into when really getting to know your tools. That's why high end cameras have had RGB histograms for the longest time, so you can keep an eye on reds clipping. The Camera FV-5 app has the ability to show a live RGB histogram. At this point in my shooting though, I just shoot then look at the overall frame and the areas I feel really matter. If I like it or know I can work with it, I keep it. If not, then I readjust my settings and reshoot.
you miss to take a photo with google camera, on v30!
Lyvyoo said:
you miss to take a photo with google camera, on v30!
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Click to collapse
Sorry can you say that again?
slight22 said:
Sorry can you say that again?
Click to expand...
Click to collapse
I think he's saying that you should have used the Google camera app, word is that it takes far better shots on auto, particularly in situations like this where HDR/HDR+ would be on.
It seems it was posted a while back, try giving it a go.
Yes, thank you Septfox. I'm sure that Google Camera app will bring much more DR and overall improved results on V30. Don't forget to come back with conclusions!
Example here (V30 vs Pixel 2, and after V30 with Google Camera vs Pixel 2)
There seems to be a lot of variance on the different versions of the Google Camera app. Even different versions of the same port can be a bit hit or miss. I've had a mixed bag of results with it. Last port I used a couple of nights ago, I ended up using the LG camera app shots instead of the Google Camera app ones.
slight22 said:
This is not the first cellphone camera to have taken photos where the reds didn't come through. My Galaxy S4, S5 and 7 were not able to take pictures of red either, it always turned out orange.
What am I doing wrong to not be able to get reds to translate.
Click to expand...
Click to collapse
Reds blow out first. You have to underexpose to prevent that then brighten shadows and the rest up in a photo editing program. Take it with EV -2 say or less as required. Do that and you will be able to do better than the pixel camera
YMMV, a sunset might be too much to get due to difference in the sky and the ground. So help the camera. Take it when its darker but still red that way the difference between brightest and darkest will be less
It always comes down to one thing, silcon based computing can't keep up with carbon based ie. YOU
Thanks everyone for the thoughts and i will try the google photo app.
Update - So I tried the Google Pixel photo app (had to download the APK) with HDR on still doesn't seem to do the job with reds. The elevator button is a solid red, and again looks pink.
Again, you need to dial back the exposure. Just switching apps isn't going to do the trick.
Yep, try using EV -2 as a quick workaround. If that isn't enough you might have to speed up the shutter to go further.
The idea is to expose it right. Red should appear as red in the photo. Never mind if the photo appears underexposed. It can be brightened later.
You are taking a photo of a light source. The elevator button and everything else is darker in relation. This in itself could be tricking the camera into thinking the scene is too dark and it brightens it up and blows out the red.
Cameras still don't know what they are taking photos of. They need guidance

Question Supposed Optical Image Stabilization OIS

Hi All,
Could anyone explain to me if there is any real "proof" of the fact that Samsung Galaxy A52s 5G has Optical Image Stabilization (OIS)? I have compared it with Galaxy A32 4G phone and from the point of image stabilization settings there is no difference. Both have the "Video stabilization" option like in the attached picture so this must be a setting for EIS, not for OIS because A32 lacks OIS. In addition OIS I think also works in still picture mode.
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This confuses me a lot. Is OIS an "always on" feature that cannot be controlled? Like a hidden feature? I cannot tell the difference from the user/UI point of view when comparing A52 with A32 in this regard...
Best Regards,
ak_dev
Yes, OIS is always on. It is a mechanical feature and therefore you cannot turn it off. EIS (like with the video stabilisation) on the other hand is a software feature and so you can turn it off in software. OIS is far more powerful with still pictures than Electronic Image Stabilization.
If you look at the specs from Samsung you will notice that the camera of the A52s is listed as OIS and no one with credibility has doubted this.
OIS is mechanical and cannot be turned on or off.
The A52 uses OIS on it's main lense and can use EIS when you turn on Super Steady Mode which uses the Ultrawide lense.
Is it echoing in here….?
gerhard_wa said:
Is it echoing in here….?
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Click to collapse
Oh sorry
Thank you guys for confirming this.
In the meantime I have performed some side by side tests of A52s and A32 phones and I must say OIS is definitely there in A52s. I have turned off "Video stabilization" feature on both phones and took some videos. A32 videos were more shaky (I have a bit shaky hands) and the real difference could be seen when shooting a video at 10x zoom. A52s preview window was very stable, almost like there was little difference if I additionally turned on the "Video stabilization" feature. On the other hand, A32 videos were really shaky with "Video stabilization" feature off and went stable when I turned the stabilization feature on. So "Video stabilization" feature is for sure controlling only EIS.
I must add however that OIS is not strictly mechanical, but electro-mechanical method and nothing prevents this technology to be controlled from the phone if desired. Here is a nice whitepaper from STM32 on this topic:
https://www.st.com/content/ccc/resource/technical/document/white_paper/c9/a6/fd/e4/e6/4e/48/60/ois_white_paper.pdf/files/ois_white_paper.pdf/jcr:content/translations/en.ois_white_paper.pdf
Cheers.
There is a difference between electro-mechanical and electronic. The electro part of the OIS is a way to control the moving lens parts by electromagnets and the electronic part of EIS is a way of using the CPU to retain the picture steady in memory.
I will stick to my earlier statement that OIS is mechanical and EIS is electronic. I know of only one scenario when it could be of use to disable OIS and that is astrophotography. But to be honest I really do not think anyone will use the phone for this! There is no need to implement totally useless settings.
You can tell there's OIS just by looking on the lens when the camera app is on. Wiggle the phone around slightly and slowly and you can see the middle lens slightly lagging behind the motion, sometimes even showing parts of flat ring around the lens. When you turn the camera off, the lens doesn't do that.
Also when you look to viewfinder and wiggle the phone with normal camera, it feels much smoother than with e.g. non-stabilised wide camera.
And if you just shake the phone (doesn't have to be on), you can hear slight clicking of the floating lens.

General OPPO Reno8 product review

Product review of Oppo Reno8
I’ve been using the Oppo Reno8 for 2 weeks and these are my impressions.
I got the phone in Shimmer Gold and I must say that this is the most beautiful phone colour. As the name suggests, the phone literally shimmers in the light. At different angles, the surface of the phone reflects light differently and appears in rainbow colours. On top of it, it is fingerprint resistant. In fact, I was reluctant to put on a phone case. Fortunately, the phone comes with a clear phone cover with a cut out for the camera, included in the box! Here are some images of the beautiful phone:
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Weighing only 179g, with a large screen size of 6.4 inches, I could watch videos on the move while holding my phone comfortably. The colours were also nice and vibrant, with a screen resolution of 2400 X 1080 pixels. I often edit photos on my phone, so the range of colours displayed is really important for me.
The operating system is ColorOS 12.1. A super cool function I discovered the phone had was Air Gestures. This function allows you to scroll, answer phone calls or play/ pause videos without touching the phone. I tried it out while trying to follow a video to cook a new dish and it was super convenient. I could easily pause and play the video when I needed more time for any step without touching the phone (and making it oily or covered with flour!)
For a photographer, the cameras on the phone are crucial. Oppo Reno8 features the Dual Sony Flagship Sensors. There are 3 rear cameras. The specs of the main camera are 50MP, 1/1.56"; f/1.8; FOV 86°; 7P lens; AF. The specs of the Macro camera are FOV 89°; 3P lens; FF and the specs for the wide-angle camera are f/2.2; FOV 112°; 5P lens; FF. Specs for the front camera are 32MP, 1/2.74"; f/2.4; 32MP (f/2.4); FOV 85°; lens: 5P, FF. I was impressed by the quality of the selfie camera due to the high resolution. It also has some “beautifying” effects which makes me look good even when I didn’t have time to put on any make-up!
I put the cameras to the test the moment I unboxed it. One known limitations of phone cameras is the ability to function in low light settings and this was what I tested out. You can check out my unboxing video to see how it performed. I then tested taking photos at 1 location using the default “photo” mode, the “night” mode and also the “pro” mode. I often use the pro mode when I want to control the iso and exposure time but I was curious to see how the night mode performed for users who may not be comfortable with using the pro mode.
The subject I chose was the rain vortex at Jewel, Changi Airport. F 1.8 and 5.42mm was used for all 3 photos, using the main camera.
The 1st photo was taken using default settings, iso was 3609 and exposure 1/100sec.
The 2nd photo was taken using night mode. I was prompted to hold the phone steady. The iso was reduced to 967 and exposure time increased to 1/20 sec. Note that if you do not hold the phone steady, the image will be blurred.
The 3rd photo was taken using pro mode, I set the iso at 100, the minimum (to decrease noise), and exposure 1/3 sec, the longest possible without having over-exposed areas (to create the silky water effect).
Comparing the 3 photos (unedited, straight out of phone), you can see that the pro mode was sharpest and had most silky water effect. The night mode is a good “in-between” for users who are not familiar with using pro mode. One limitation to note is that the pro mode can only be used with the main camera and not wide-angle camera.
I also took tested taking portraits at night using both the main camera and selfie camera. The subject appeared bright in spite of low ambient lighting. These are some of the shots.
11 minutes was all that was required for me to charge the phone up to 50% using the 80W SUPERVOOC charger included in the box. It sounded too good to be true until I tried it out for myself. The battery was super long lasting; I brought it out for an entire day taking photographs and uploading them to Instagram and there was still 50% left when I got home at night!
In conclusion, it was a beautiful phone with good screen resolution and battery life. I was pleased with the performance of the camera at night and surprised at how well the selfie camera performed. The price point is also very competitive. Give it a try and you might be impressed as well!

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