Mate 10 pro Supercharging issues - Huawei Mate 10 Questions & Answers

Hi all
I bought my mate 10 Pro last week. And since the very beginning, I've started to notice that while connecting for charging (original fast charger and cable). the phone drops out of supercharging quiet often. Though the charging starts off with logo and animation suggestive of supercharging, after a while (within 5 minutes) icon changes to normal charging.
This happens at least once in four times I connect for charging.
These are the different scenarios I tested when I notice that phone shifts into normal charging:
1. I remove and reconnect the charging cable: resulting in supercharging, this may or may not fail.. often continues in supercharging.
2. I just switch the plug power off and on: usually goes into supercharging.
From the above scenarios, I'm not able to pinpoint where the issue is. Did anyone face the same issue?
Should I take the phone for a replacement or is this common for all supercharging phones.
Please help.

Hi there
I have a Mate 10 pro l29. I do not have this problem and have checked my phone constantly whilst it's charging.
This is issue is not normal. Check a battery monitor app like GSam or Accubattery to see the charging speed.
Post the results here for us to take a look.
I don't think it's normal at all and you should contact huawei to see if you can easily get a replacement.
Please leave a like if this helped! :laugh:

I'm facing the same issue but not that often. sometimes even reconnect the charger won't work.. But usually will go back to supercharging after 2-3 times I plug in..

azreen91 said:
I'm facing the same issue but not that often. sometimes even reconnect the charger won't work.. But usually will go back to supercharging after 2-3 times I plug in..
Click to expand...
Click to collapse
did u ignore your issue or did u get it checked?

I kinda ignore it.. these few days no issue
Btw someone told me if the port is wet the supercharging wont be detected. Maybe try to blow out the port?

azreen91 said:
I kinda ignore it.. these few days no issue
Btw someone told me if the port is wet the supercharging wont be detected. Maybe try to blow out the port?
Click to expand...
Click to collapse
I've had this too. When my phone was wet, I let my phone dry out for a couple of hours before it started to supercharge again...

Mine is doing this too. If I take the cable out of the phone, flip it, then it will start supercharging. Maybe this is a cable issue?

problem solved
Apad121 said:
Hi there
I have a Mate 10 pro l29. I do not have this problem and have checked my phone constantly whilst it's charging.
This is issue is not normal. Check a battery monitor app like GSam or Accubattery to see the charging speed.
Post the results here for us to take a look.
I don't think it's normal at all and you should contact huawei to see if you can easily get a replacement.
Please leave a like if this helped! :laugh:
Click to expand...
Click to collapse
By the time i took my phone to huawei it was already 20 days since purchase, so they refused to give me a new phone (new phones will be given only if we complain within 7 days of purchase). Anyway they offered me a new charger (supercharger) and wire. This solved the issue. Hence i can confidently say that the issue is with the charger.
I also decided never to buy another huawei phone (based on their attitude with regards to phone replacements).
cheers :good:

drseebu said:
By the time i took my phone to huawei it was already 20 days since purchase, so they refused to give me a new phone (new phones will be given only if we complain within 7 days of purchase). Anyway they offered me a new charger (supercharger) and wire. This solved the issue. Hence i can confidently say that the issue is with the charger.
I also decided never to buy another huawei phone (based on their attitude with regards to phone replacements).
cheers :good:
Click to expand...
Click to collapse
If this happens again with the new charger, please read my advice first:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices (Supercharge not working anymore, USB-C headphones not working anymore).
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.

OTG , supercharging,headphones not working
tr1cky1 said:
If this happens again with the new charger, please read my advice first:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices (Supercharge not working anymore, USB-C headphones not working anymore).
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.
Click to expand...
Click to collapse
I read your comment in one of the youtube videos and did tried cleaning the charging port , but it is not working for me. also mine is a one year old mate 10 pro which doesnt come under warranty and i bought it from malaysia since it is not launched in my country.. so the huawei guys in my country told they couldn't service it.. eversince this issue the battery is also draining faster.. any other possible solutions please let me know, thanks in advance.

Related

Intermittent charging (stock ICS, multiple charger, probably not dirty port..)

My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
Click to expand...
Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
Click to expand...
Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Click to expand...
Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.

[Q] Samsung S3 Piece of CRAP!! Won't CHARGE

I know this thread had been on here already and i look for help but still found no resolution to the problems. So Please i am bringing it up again to see if any help can be offered again.
This started back in April, my phone suddenly stopped charging one day from any outlet, charger and even through the computer. There are times it charge but very slow and other times it won't charge at all. I have tried new chargers, batteries, outlets, rebooted and even had new roms in there. All did not do anything to help. I purchased this phone from Expansys- USA. The warranty was still good so I sent it in. The wait time was 6-8 weeks.
Those bastards at Samsung made me wait 3 months and I barely got it back this week. After 3 GODDAMN months in repair, it came back in no better condition than when it left. WTFFFF!!!!!
Now I am extremely angry for wasting my time like that. Since it came back, i have more problems than when it left. The phone now does not recognize any charger other than the Samsung Official charger. It will only light up the charging symbol from a Samsung charger or when i plugged into a computer. Other than that it won't recognize any other charger. Now the first day i got it back, it charged fine. Then a few hours later, the same problem surfaced and now i am back at square one.
Please help me, this is really frustrating and i have not found any solution anywhere on this forum or other sites. Even Samsung didn't do jack for me. Now my only options left are to get a new phone (which i do not want to) or replace the USB ports, and I am not even sure if it is the USB ports.
PLEASE HELPPPPP!!!
It is sad to hear that your S3 is not working, nevertheless be careful with what language you are using .
maybe this will help: https://www.google.com/search?q=S3+...xda&rls=com.microsoft:en-US:{referrer:source} ??
you could try to get back to the service centre?
otherwise, if you are not satisfied with Samsung buy another phone...
get a short, thick charging lead, this solved my charging issues.
Sent via TCP/IP
Thanks, but the service center is in the UK for international S3 and i have no contacts with them. Expansys USA won't give me any info.
Try use another cable, i encountered the same problem, i changed 3 charger but my problem was cable.
Okay thanks for reassuring me that warranties are not only carp in my country. Maybe your port need cleaning, also does your phone enter driving mode at random? As I had a similar issue.
Sent from my GT-I9300 using xda app-developers app
Problems with electronic items aren't uncommon, failures with Samsung don't appear any higher than most other manufacturers but do occur.
Buying a model with no warranty service in your continent is probably best avoided, you might have been lucky but the chance of requiring a repair during the two year period is worth considering.
The phone is not a piece of crap Its just your unluckiness. Hope you get your device repaired soon
lphan said:
Thanks, but the service center is in the UK for international S3 and i have no contacts with them. Expansys USA won't give me any info.
Click to expand...
Click to collapse
Did you try to directly call them?
Sent from my Nexus 7 (2013)
I dont mean to offend anyone, I apologize for it. I mean to say that Samsung is not helping me out as it should. I have tried numerous cables and also clean my ports many times.
Unluckiness may be this time for me, but my issue is not an isolated incident. However, coming from a high tier phone like this is disappointing.
I have tried contacting Samsung UK who told me they handle warranty repairs through a 3rd party. I contacted that 3rd party, and i'm not sure if that 3rd party is the one Expansys-USA sent my phone too. However, that 3rd party said they don't handle international repairs -__-, back to square one. Now that i got my phone back, I really don't know what to do. I believed i have exhausted all my options and now trying to replace the port. But I don't see any issues with it, but i'll update after. I really can't afford another phone.
I had a recent similar problem with my phone refusing to charge or taking 2-3 hours to increase by a few miserable percent. This followed some slight liquid (beer) entering the reverse of the phone following a boozy night out that resulting in no recollection of what actually happened. I suspected the battery had suffered liquid damage and following contact with EE regarding a possible replacement on the insurance I paid for they refused to replace it (I never told them what actually happened). A week or so later I simply tired using another charger which worked without any issues at all. Reverting back to the original for confirmation, this did the same thing as before. I was fortunate not to have ruined the phone and/or battery and the issue came back to the charger. It's always worth a shot
WEll the phone finally wokrs now!! ANd the problem was hardware this entire time -_-.....i replaced the usb port and everything good again. The usb port didn't appear to show any signs of wear and tear either. Well now this is my solution for those with similar problems. thanks for all your help again.

Poco F1 suddenly went dead. Help!

Last night while playing pubg my poco F1 touch stopped working, pressing the power button wouldn't let me turn the screen off. Long pressing the power button didn't switch off the device. Before it went dead I heard a constant hissing noise on the earphones for a few seconds. The temp was normal and the whole thing happened in about 30 secs.
After this my phone has been completely unresponsive, won't power on, not detected by PC, charging it wouldn't turn on led. When I failed to power it on again today morning and kept it in my bag, I realized the phone had warmed up slightly.
Probable cause?
I have been using NOS for around 4 months now. Exactly two days ago I tried flashing the vendor(9.6.27-9.0)+Nitrogen-OS-P-beryllium-20190714 from vendor(9.6.27-9.0)[/URL]+Nitrogen-OS-P-beryllium-20190614, which caused a lot of problems(UI crashing + phone heating) so I flashed back to the former. My phone was working fine till it died just a few hours later.
Few Questions
Unlocking and rooting doesn't void warranty, however I didn't find much about having a custom rom installed. I bought it from Flipkart flash sale on 29th Aug, 2018.
My phone has a few other issues - barely charges when I am on video call or pubg(1% in 20mins) & seeing ghost images due to image retention, which has been happening since last month.
I would take it to the service center tomorrow. In the mean time I would welcome any advice on how to get my phone fixed, as I hear that xaiomi servicing is notorious for creating more problems than solving.
I am barely within warranty so unless I get the best servicing it would be a pain to keep having to get it fixed.
Further is there any chance of getting a brand new phone?
PS: A big THANKS for going through this long post. I love my phones but Poco was the first to serve so well (my sony xperia mini, lenovo k3 note used to give me hell). I saved up and bought myself a poco , moving to custom roms fixed almost every problem. But that was short lived.
1) Playing PUBG is gonna make your phone run hot.
2) Charging your phone heats the battery.
3) Playing PUBG while your phone is charging is going to make your phone work hard and run hot.
4) If you live in an environment which is hot, the ambient heat isn't going to allow the device to cool very well.
If you haven't already, try holding the power button + volume up for about 30 seconds. I've had situations where, for some reason, it took substantially longer to get the device to wake up after a hard crash.
Not really sure what else to suggest at this time.
Get it replaced if you can I guess.
Sorry about the short lived Poco experience, that's unfortunate. Its a great phone!
BentMetal said:
1) Playing PUBG is gonna make your phone run hot.
2) Charging your phone heats the battery.
3) Playing PUBG while your phone is charging is going to make your phone work hard and run hot.
4) If you live in an environment which is hot, the ambient heat isn't going to allow the device to cool very well.
If you haven't already, try holding the power button + volume up for about 30 seconds. I've had situations where, for some reason, it took substantially longer to get the device to wake up after a hard crash.
Not really sure what else to suggest at this time.
Get it replaced if you can I guess.
Sorry about the short lived Poco experience, that's unfortunate. Its a great phone!
Click to expand...
Click to collapse
2) yea I am aware, which is why I thought charging speeds were miserably low while doing something intensive. I thought it was a feature initially.. until I saw other users not experiencing that.
3) I love my poco and care for it like a mama .. I never let it run hot. Just warm.
Yea I tried going into recovery and fastboot. All I see is that my phone is making some heat when, that too can only be felt when I keep it in a ill ventilated space for a long time.
Thanks for the words man, I feel broken, never thought we would part this way. :'(
If you cant boot fasfboot or recovery, it is phisical issue. Go to service..
That's the speciality about Xioami ,
Change the POWER MODULE on PCB.
Contact a higher professional technician.
Same problem with me maybe about a month ago, when i used havoc 2.6, playing pubg but got system freeze, cant touch anything and the fps counter stopping too. What i've done was try to press lock/unlock button but didnt respond, it goes off when press lock button about 15-20seconds, so frustating when playing pubg around 30minutes.
But now normal when got 2.7 havoc update.
Thats the risk if we use custom rom/root device wkwk
nC3rtaintiy said:
2) yea I am aware, which is why I thought charging speeds were miserably low while doing something intensive. I thought it was a feature initially.. until I saw other users not experiencing that.
3) I love my poco and care for it like a mama .. I never let it run hot. Just warm.
Yea I tried going into recovery and fastboot. All I see is that my phone is making some heat when, that too can only be felt when I keep it in a ill ventilated space for a long time.
Thanks for the words man, I feel broken, never thought we would part this way. :'(
Click to expand...
Click to collapse
Maybe your screen is dead probably thats why your phone still generate heat..the device is Switched ON but the screen is dead..iff your phone really broken..it wont get heat..
xNovaLeader said:
Maybe your screen is dead probably thats why your phone still generate heat..the device is Switched ON but the screen is dead..iff your phone really broken..it wont get heat..
Click to expand...
Click to collapse
Sorry to contradict you, but if the issue is the screen being dead, then why isn't the phone showing up on the PC when connected?
So I got it fixed today. I took it to the servicing center, they just said in case of liquid damage my warranty would be void and a nominal servicing fee of ₹118 would be charged. They replaced my motherboard and now I don't even have to flash MIUI again coz it's already loaded. Win-Win? no.. not yet ~_~
My screen retention or image persistence or ghost images being left behind still remains. At first they refused to even notice it, but then one of them later acknowledged and said that there is no way they can show that the screen fails their quality control check unless there are dead pixels or there is a touch issue.
I still have 10 days of warranty left and plan to do my utmost to get that screen replacement.
As for you good folks do be the judge if the problem is real or not. Youtube page and the ghost image of youtube page(doesn't show well in pic). If you feel kind enough do the same on your phone and let me know if you face something similar. Thank you
PS: for some reason the images links I posted didn't show.. does it take time for pics to get posted?
poco f1 not turning on
yesterday i got the same problem with my poco f1 while playing pubg suddenly phone turned off and not turning but on sadly it is not showing anything when i plugged to charger did you sorted the issue with your poco? can someone help me with this issue. :crying::crying:
sundar cherry said:
yesterday i got the same problem with my poco f1 while playing pubg suddenly phone turned off and not turning but on sadly it is not showing anything when i plugged to charger did you sorted the issue with your poco? can someone help me with this issue. :crying::crying:
Click to expand...
Click to collapse
same thing happen with my poco f1 , i try to flash official stock rom but there was authentication need in order to flash rom. then i try some online flashing service but it didn't work, they said its some hardware problem. i also lost 30 USD(2400 inr).
I am fcuked.
Same thing happen with me today i was on stock rom and phone was also not rooted. While unzipping files my phone's screen suddenly got black and there after i tried rebooting it and all of my attempts failed. Now its not even charging. My phone is not in warranty what should i do? Me and my phone are both dead from within such a fabulous phone it was i dont even think of buying any other phone. Some one help me with the cost required to solve it. Thanks
Mine also dead about two weeks now ,unfortunately it s out off warrenty a week before that try to get by two repair shops, both said cant fix it cuz there's non spare parts. I googling around and in mi forum I read the post of a owner of poco face the same problem he said it's battery problem and get it fixed. now i placed order battery and also some top and bottom component of the phone just in case replacing battery won't work . My plan is If it not battery issue I'll try submerge the motherboard in 99% alcohol solution (method use for water damaged phone which i not sure my phone is ) and if that doesn't work I'll replace the board and component with new one this will cost me about 30$ and Awhole lot of my time. I took a gamble here .
This is not an useful response but using hotspot, uploading files and gaming stop my battery charging until I restart too
I'm on nitrogen os
How did you restart it?
AxelStrife said:
This is not an useful response but using hotspot, uploading files and gaming stop my battery charging until I restart too
I'm on nitrogen os
Click to expand...
Click to collapse
How did you restart it? Cuz mine just dead and I'm not the only one face this same exact problem I've alot of owners with the same problem phone just died that what make it's so hard to troubleshoot what wrong.
**some said" It could be water damage as poco have no ipx rate", some even said "As poco f2/f2 pro come out there's a chance xiaomi just put sth in update making our phones dead so we can by new f2 " ** For myself I only use it for 1 year before it broke right after it run out of warranty, so I think I'll never mess with mi phone ever again ,i got samsung, huawei(5years still running), Lg all of them still last this day except for LG v10 which i bought used still last 1 year and I did resale for same price I bought it.
So I started looking for huawei and I bought nova 5t for -100buck off with a whole lot of gift as the shop want to get ride of huawei phone due to SH*t going on between us vs huawei. Happy with it so for and I hope it gonna last atleast 3years if not longer like my old huawei device.
bro same problem bro what happened what is the solution for this
facing same problem
my poco f1 went dead while playing pubg .
when i went to service they said your mainboard is gone.
but when i try to connect to pc there i can se qualcom port and when i long press volume button it also disconnect and connect again.
i am confused that if motherboard is dead then howcome it can be detected on pc
WeaponXI said:
my poco f1 went dead while playing pubg .
when i went to service they said your mainboard is gone.
but when i try to connect to pc there i can se qualcom port and when i long press volume button it also disconnect and connect again.
i am confused that if motherboard is dead then howcome it can be detected on pc
Click to expand...
Click to collapse
i have exactly the same issue, happened a week ago, it just froze on lock screen , went off and nothing is responding. it does the same thing as yours when i connect to pc. Hope theres a solution to this . Have you tried flashing in edl mode with an mi authenticated account? That's one of the solutions i'm seeing online. Haven't tried it yet though.
i am unable to get edl mi authorised account .mi service centre are just forcing to change the motherboard....not getting any solution from last 4 weeks
many russian youtubers are claiming that they have got edl authorised account ..but i know they are just scamming users..
WeaponXI said:
i am unable to get edl mi authorised account .mi service centre are just forcing to change the motherboard....not getting any solution from last 4 weeks
many russian youtubers are claiming that they have got edl authorised account ..but i know they are just scamming users..
Click to expand...
Click to collapse
hey man, any update on your issue?

Buds+ Right Bud Disconnected

Hello Everyone,
when I preorderd my Samsung S20+ 5G a couple of months ago I received the buds+ with it and it was working very good so far. Yesterday, The right earbud decided to disconnect itself and it wouldn't connect at all when I open the wearable app I get the battery percentage for the left bud and case but it says that the right bud is disconnected. I tried uninstalling the wearable app and installing it again, the buds were on the latest software, I tried unpairing and repairing it to my phone and several other solutions such as tapping and holding one of the buds while in the case but none of them worked. Has anybody faced this issue and if so what did you guys do?
Thanks
I sent mine back in for an assessment as mine was with the left side, they replaced the left bud.
omarashraf97 said:
Hello Everyone,
when I preorderd my Samsung S20+ 5G a couple of months ago I received the buds+ with it and it was working very good so far. Yesterday, The right earbud decided to disconnect itself and it wouldn't connect at all when I open the wearable app I get the battery percentage for the left bud and case but it says that the right bud is disconnected. I tried uninstalling the wearable app and installing it again, the buds were on the latest software, I tried unpairing and repairing it to my phone and several other solutions such as tapping and holding one of the buds while in the case but none of them worked. Has anybody faced this issue and if so what did you guys do?
Thanks
Click to expand...
Click to collapse
This is a very common issue with the Buds+... Many users on reddit have complained too... I too have this issue with the Left Bud not working... Later I found out that when placing on the case normally, the left bud wouldn't charge at all... So I had to take extra care and make sure to place the left bud first to ensure it's charging and then place the right bud after a few seconds.
I know this is annoying and I took it to Samsung service store. They said it's working as intended and it was my mishandling that made this issue pop up in the first place. You can try your luck with the nearest service center and if you are lucky, they might offer you a replacement.
sharavan21 said:
This is a very common issue with the Buds+... Many users on reddit have complained too... I too have this issue with the Left Bud not working... Later I found out that when placing on the case normally, the left bud wouldn't charge at all... So I had to take extra care and make sure to place the left bud first to ensure it's charging and then place the right bud after a few seconds.
I know this is annoying and I took it to Samsung service store. They said it's working as intended and it was my mishandling that made this issue pop up in the first place. You can try your luck with the nearest service center and if you are lucky, they might offer you a replacement.
Click to expand...
Click to collapse
I tried that but my wearable application still shows it as disconnected. Anyways when I passed by samsung yesterday they told me like a problem like that they do not bother fixing it they just change the entire bud itself but my problem was that I bought the 5G version from Saudi Arabia and I live in Egypt because it wasn't offered here so they told me that they want me to pay for the new bud which costs around 2000 EGP which is roughly $127 which is crap for a product that hasn't lived for more than 2 months so I contacted corporate samsung here in Egypt and I am still waiting for a reply from them since I am not able to send it to Saudi Arabia for it to be fixed. I asked them to extend my warranty to cover Egypt also not only Saudi due to the worldwide COVID-19 situation. However I am not positive at all because the representative on the phone told me that they would probably decline my offer and I would be forced to pay for it.
sharavan21 said:
This is a very common issue with the Buds+... Many users on reddit have complained too... I too have this issue with the Left Bud not working... Later I found out that when placing on the case normally, the left bud wouldn't charge at all... So I had to take extra care and make sure to place the left bud first to ensure it's charging and then place the right bud after a few seconds.
I know this is annoying and I took it to Samsung service store. They said it's working as intended and it was my mishandling that made this issue pop up in the first place. You can try your luck with the nearest service center and if you are lucky, they might offer you a replacement.
Click to expand...
Click to collapse
Watch the indicator light when you place each bud in the case. It will indicate the bud is making contact or not. Use a microfiber cloth or tissue to clean to contacts on the Buds and occasionally the case pins or whenever they have trouble connecting for charging.
A bud reset or network reset will solve none hardware issue many times.
Do firmware updates with the case open, they take around 5 minutes. Sit it on a table and have the phone nearby. Take a break... you want a clean flash.
Never interrupt a firmware update in progress, it can toast a Bud(s).
The menu in Wearables will grey out during the firmware flash to the Buds and go back to normal when update is complete*.
*This is how the Buds+ behave, just did a firmware update.
Took less then 2 minutes.
I had the same issue and it turns out my left bud was drained to completely 0 for some reason while my right one was fine. Just put the non working one in the case and make sure the charging light turns on and wait for it to charge.
For me, when I put the left back in the case, it would blink like as if it was charging and disconnecting. I had to hold it in place for a bit to make sure it's continuously charging. 2-4 minutes of holding it in place and after that it charged normally. It took a couple of hours to get from completely drained to full.
Good luck. Hope this helps.
Dont use wireless charging if you're experience this issue. Go direct into your S20 provided quick charger, let it fully charge for ~2hr, then do a bud reset.

Honor 10 reboot randomly

Hi, I have a problem with a Honor 10.
Since August it started to restart randomly, I just replaced the battery and I just did two factory reset but the problem continues to manifest even in the configuration screen.
I would exclude the faulty power button, since before rebooting it usually froze on the activity I was performing.
Any ideas?
Thank you!
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
blackhawk said:
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
Click to expand...
Click to collapse
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
eddyxx said:
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
Click to expand...
Click to collapse
Yeah if it interrupts the flash that won't end well...
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
blackhawk said:
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
Click to expand...
Click to collapse
It reboots even in safe mode!
It would seem a hardware problem, possible that I bought a new battery already damaged?
It’s been a few hours since it works good after charging it to 100%, it seems that it starts to reboot towards 50%.
I wanted to flash it also because before doing the factory reset, it automatically installed some "stock" apps by itself, I refer to some games that Honor automatically installs at each factory reset, every time I uninstalled them, after some restart they reinstalled themselves.
It was a weird issue but looks like fixed with the factory reset, so now i only have the reboot issue.
I am so desperate that I would like to try the battery of my Honor 10 (the one with problems is that of my girlfriend), I would not buy another battery since I have to be delivered the one I ordered from a month.
It may be the battery, they can fail at any time.
It's rare for new ones to fail but it happens.
Use a firewall to block auto updates or installs.
Karma Firewall works well but its valuable logging feature doesn't work on Android 10 and higher, but it still will block apps.
Update: I just bought another battery and the problem persist.
Now im sure is not the battery so i will flash it very soon no matter what.
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
citibatter said:
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
Click to expand...
Click to collapse
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
blackhawk said:
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
Click to expand...
Click to collapse
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
citibatter said:
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
Click to expand...
Click to collapse
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
blackhawk said:
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
Click to expand...
Click to collapse
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
citibatter said:
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
Click to expand...
Click to collapse
Maybe see if they'll discount a mobo for you.
Not free but it might sweeten the deal.
Or write it off and move on.
All my Samsung's have been long lived with replacement batteries being the only repairs.
Another reason I like them.
In my case it was sort of dumb luck especially when choosing the first Note 10+. In this case they did live up to their hype.
The S4+ lasted over 5 years and still boots up.
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
No apps from Meta (You dont want any of their **** anyway )
ill keep you posted
exoronic said:
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
Put on performance mode (might not be it, but details mather here, today is first day without performance mode, no issues so far)
No apps from Meta (again because details mather, might not be it, i had random reboots all the time, but when i was using instagram or it was still running in the background , it was real bad, You dont want any of their **** anyway )
ill keep you posted
Click to expand...
Click to collapse
Yay!
Meta is malware.
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
eddyxx said:
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
Click to expand...
Click to collapse
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
nomob said:
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
Click to expand...
Click to collapse
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
eddyxx said:
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
Click to expand...
Click to collapse
Thanks for the reply and downgrade suggestion! (worth a try)

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