Amazfit 2 Stratos battery issues - suspect software bug - reset daily helps - Amazfit
Hi, i have a new Amazfit 2 Stratos with official international firmware US FW (2.3.2.7) and noticed cases where the battery would rapidly drain within hours, for example I would go to sleep with 60% battery and 6-7 hours later it would be on 5%...
I then noticed that if i reset the device, the rapid battery drain would stop, for example i noticed a rapid drain of 10 % an hour, so i reset the device and it stopped draining the battery...
Which made me think there is a stuck process or some firmware issue that keeps draining the battery, and I now reset my device every morning which makes it lasts days.
Anyone else noticing battery drain issues?
Having the same issue. What watch face are you using? I'm trying to narrow down the issue.
I've noticed the same after converting from Chinese to US. I'm thinking it might be caused by WiFi (or something using it) as it didn't start happening until I added my network.
...
try to install Task Manager and you can kill some processes which are maybe draining your battery. I use it as i have plenty of apps there.
I found the cause - the data sync. Each time you access the app on your phone, it syncs the data.
When you disable the wifi/data connection on your cell and access the app (while watch is paired), it tries to sync and fails. Problem is that it seems to be stuck in a loop until data connection is available and by then the battery depletes rapidly.
Solution - don't access the app while there is no connection in your phone to wifi/data.
Not sure if this is the only case when the watch syncs data - it might be syncing it automatically each day at a specific time - will post more info if i find out.
I also don't know if this bug is caused by the new firmware or not because i received the watch only last week and immediately updated to the new version based on the notification in the app.
It seems there is also a difference in battery use when using different watch faces. For example, I've observed that a watch face with no temperature will consume less battery than with a watch face with a temperature reading.
Anyone with similar experience?
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Problem with battery discharge Amazfit 2
Hi, I also have a battery discharge problem. The watch battery will start to discharge quickly when I turn on the amazfit application on my phone. When the phone is restarted and I do not go to the Amazfit application, the watch connects everything works and the flashlight is ok, I turn on the application amazfit and the torch goes down. Tonight I put the plane on the phone and plugged in only the bluetooth and my watch was discharged in the morning. The red bar at the bottom of the amazfit app only appears when I'm not connected to the internet, I'm connected all the time. I have amazfit 2 China, recorded by Rom 2.0.14.0, Amazfit Watch 3.0.0 and HUAWEI Mate 10 lite
So it has exactly the same bug as the first one... (and I have it on my wrist). Well time to go back to regular (but expensive for nothing) watches
You may want to check this post/thread:
https://forum.xda-developers.com/sm...ain-issues-t3636166/post76189539#post76189539
Basically what usually cause these problems are wither data sync issues or a problem with Bluetooth/WiFi.
paulomodesto said:
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Click to expand...
Click to collapse
I noticed the same issue with my pace on my OP5 after à phone update. Tried to reset, pair un pair still the same.
Issue was removed after oxygenos 5.1.0 but immediately back after last oxos 5.1.1
To move on I paires the watch to my xiaomi mi5 on global stable rom Android 7, all is fine.
Seems many phones are bt broken with oreo.
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I think too, that this is some sync related issue. If I check the watch data in the Amazfit app, then the watch starts to drain with 2-3% per hour. However if I exit the app and turn off Bluetooth on the phone till the notification icon and the watch show disconnected and then turn back BT to get the watch connected again, the battery consumption goes back to normal.
Opening the app again starts the battery drain issue again.
I wrote it already in another thread here, I own an Amazfit Pace, of course with battery drain issues. So I tested a bit. When the phoneapp is syncing it shows an information field at the bottom, this field becomes green when finished. But a few seconds later another datasync is made, not shown in the app but indicated by network speedmeter in androids statusbar. I think weather is syncing there but if you aren't aware of this and close the phoneapp before this second sync is finished, the watch runs into battery drain.
Since I wait 10 seconds after the app shows the green sync complete field I never had drain issues again.
amazfit watch app
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
I think my Stratos worked fine until I activated the 'continuous HR' feature (and switched it off again). Before that, it would easily last for 5 days on a full charge. But I also get these fast drains now.
I restarted the watch a couple of times, let's see if this did it.
I've had the same issue a while ago (also after testing the continuous HR feature), and there I really had to reset the watch and reboot 3 times to get it back to normal again.
nickyzweb said:
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
Click to expand...
Click to collapse
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Indeed seems bt is corrupted. When draining occurs, even if I switch off the bt from the phone, the icon on the watch says it is still connected. Again for me this does not occur on nougat, only when pairing with oreo device.
lfom said:
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Click to expand...
Click to collapse
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Mihakol said:
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Click to expand...
Click to collapse
Did you find a solution or did you send back the watch ?
so until how do not know what is the culprit?
mine one can last one day......
Related
Connection issues after M update 6.0.1
Hey guys - I am a 360 owner with a Note 5. After the update recently the watch's gone bonkers, was wondering if any of you guys have any input or is having the same problems. I am so close to taking this back for warranty but first, let's see if we can troubleshoot this. The issue is the bluetooth connection - it keeps dropping from the note 5 when ever it goes to sleep. If I unlock my phone, it will report saying the watch is disconnected. Upon opening the Wear app, the phone will try to communicate with the watch. Then it will be connected again. This watch will then stay connected for a while until the Note 5 goes back to sleep. I've been testing all day to see if I can fix this with no luck. So far - I've factory reset, tried disconnecting and connecting, drained battery and recharge, also rebooted many times for both devices. The watch is draining battery fast trying to look for connection too. Any thoughts?
same for me, i think i fix it but i need more testing just make sure all permissions were provided to the wear app and inside the watch
New Bip drops Bluetooth connection at random
Bought new Amazfit Bip recently to replace Pebble. Great watch with amazing battery life, but the Bluetooth connection to my phone (Nexus 6P) drops randomly dozens of times a day even when within close range (less than 2m with direct line of sight). Anybody had similar problems with this watch? If so then it's a real design issue. No similar issues with Pebble - always good up to 5m+.
Try to install amazfit watch app on your phone again. It's an error of this app, sometimes, it'll make your watch battery drain quickly.
Make sure you allowed the app that runs on phone to stay running in the background, give it permission to access notifications and remove it from battery saving configurations. If you still have problem, some people related issues with WiFi/Bluetooth signal conflict, you may want to test with WiFi off, or better yet airplane mode and only BT on. If it still doesn't work, test with another Bip, yours may have a hardware issue (my first pace had no GPS signal, and both WiFi and BT were very weak, constant connection drops when using a BT headset, for instance).
Deep Sleep Issue V30+
So from the last couple of days i am noticing that phone is continue heating & draining batterya fter removing from the charge, first i thought it's due to continuous usage of YouTube & Chrome app so i uninstall them to check weather problem exist also what i have noticed that battery draining at night when phone is sleep, then i downloaded Accubattery app so i can track the battery hogging application, what i found was after charging phone is refusing to going into deep sleep, also if i restart my phone it works fine only until next charge & again i have to restart it, Can someone confirm what's the problem & weather it's certain application bug or something wrong with the device!
Battery drain ONLY when smartwatch is NOT connected
I tested this with different watches and different apps and the result is always the same - there are almost constant Bluetooth wakelocks (BetterBatteryStats reports over 50%) and hence battery drain - but only when the watches are NOT connected. When the watches are connected - everything is fine! I am running rooted Android 10 and tried to manually put the smartwatch apps in the Sleeping apps and Deep sleeping apps (Device care > Battery > App power management) but the result was absolutely the same. Only when I uninstall the apps, the Bluetooth wakelocks and battery drain stop. This is driving me mad because I have to keep the watched turned on at all times, because otherwise will face battery drain. Has anyone had the same problem? Any idea of how to solve it will be much appreciated.
Can you not simply set it to go to sleep when not in use? (Through >device manager >battery) I know it's possible because I had the same problem with my girls phone a while back, just can't remember how exactly I fixed it, but it turned out to be pretty simple...
Thank you but I did this as I have described and it desn't help.
Zepp battery drain
Hi Guys I have an Amazfit GTS 3 and use it with the Zepp App on a Galaxy S10. I have the problem that the Zepp App suddenly drains my Battery in the Background while I don't use any specific feature on the Watch. I use the watch for showing me Notifications but I have set it to just let some Notifications through that I want. I have reinstalled the Zepp App but nothing changed. Does anyone know this problem and how to solve it. Thanks
I had this issue with my GTS 3 and Samsung Galaxy S8. Just unpair my watch and waited for 1 month. Latest FW fix this issue. I recommend you to update Zepp app and watch firmware to latest version.
I will do that. Thanks a lot.
Same problem here with the latest Zepp app v7.2.9 on a Google Pixel 6a phone, watch firmware is up to date. It's the app that uses the most battery and does not let the phone go to sleep, there's a wakelock from the Zepp app that keeps the phone awake for hours. I contacted Amazfit support but they are not helpful at all. Disappointing because the watches are decent, the watch battery life is really good, but the software on the watch and phone is full of bugs, some I can live with, but things like battery drain I will not tolerate.
Intrestingly, my problem resolved itself after some days. Maybe it is because I put the app into the Standby for not frequently used Apps in the Samsung Battery settings. I still get all the push notifications to my watch. I don't know if the Google Pixel Phones have such a Feature or if my problem got resolved in another mysterious way, but maybe it could solve your problem aswell, if you put the app into Standby.
I have the Zepp app battery usage set to Restricted and it still doesn't help. But you are correct notifications still come. Anyway, we should not have to set it to Restricted, this is clearly a bug in the Zepp app.
Having the same exact issue starting just a couple of days ago. Tried uninstalling the Zepp app, removing Bluetooth connection on phone, put the Zepp on Sleep or even hard stop, but nothing seems to work. What I just did was to remove the watch from Zepp app and leave the app alone on the phone and see if somehow the connection between Zepp and watch is causing the battery drain on the phone. BTW: I just upgraded the latest firmware on the watch and the Zepp app was just installed from PlayStore. Hope someone knows how to fix this annoying issue. I like the watch a lot, but leaving the app draining the battery is not an option for me.
I fixed it by returning the watch. Nice hardware but garbage software and I don't tolerate battery drain. I reported it to them in Oct, nothing changed in 3 months, clear sign to move on rather than hope for a fix.
Ninja914 said: Having the same exact issue starting just a couple of days ago. Tried uninstalling the Zepp app, removing Bluetooth connection on phone, put the Zepp on Sleep or even hard stop, but nothing seems to work. What I just did was to remove the watch from Zepp app and leave the app alone on the phone and see if somehow the connection between Zepp and watch is causing the battery drain on the phone. BTW: I just upgraded the latest firmware on the watch and the Zepp app was just installed from PlayStore. Hope someone knows how to fix this annoying issue. I like the watch a lot, but leaving the app draining the battery is not an option for me. Click to expand... Click to collapse Hello, I have the same problem with the GTS 4 mini. Has removing the watch from the Zepp app had any effect? Have you found out anything? Have you tried installing an older version of the app? Thank you.
As I already wrote above my problem seemed to misteriuosly resolve itself. I don't really know why and how. I just put the app into the list of standby apps and I still receive all the notifications. However the Bluetooth Connection to the watch draws quite a bit of power. It's quite weird. Some days my phone has good deep-sleep percentages and the other day it drains the battery quite a bit while just beeing in my pocket. I think the WIFI and cellular Connection at where I study has an impact on it. I could write a full thread about my battery life in the everyday life vs at the weekend but thats not the main Topic here. All in all my problem with the Zepp app seemed to have resolved itself but my battery life is still inconsistent. When I look at the wakelocks from the Zepp App a lot of them are caused by updating the weather, so maybe you can try disabling the weather functionality of your watch if you dont regularly use it. And I also recommend to put Zepp into Standby. If that resolves your problem i'm happy and if it doesn't, you can always put the settings back that I recommended. I hope that I could help you and that your problem got solved. Have a great day Fast_Lessy
Thank you. I have found that if I disable the Alexa connection the issue is completely resolved. This is of course very annoying, because then I can no longer use Alexa.