Yellow tint / red and blue shifts / dead pixels - AWFUL display QA - Samsung Galaxy S9+ Questions & Answers

So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!

I dunno.. have you tried returning the phone and getting a replacement?

I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.

g.buyukliev said:
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
Click to expand...
Click to collapse
i am on same boat with you so i fully understand your upset. I am having here S8+ plus running nougat and S9+ running Oreo. When I watching youtube and each devices and video enhancer kicks in, the white point on S8+ much better than S9+ (so yellow). Samsung did change white value of video enhancer on Oreo make the screen yellowish. Both device are in adaptive mode with red and green at its minimum. Comparing the white point when doing web browsing, I have to say they are all the same kind of screen (same brightness nits at manual max, not much pure white like iphone screen). I hate how samsung did lied to me about 20% brighter screen on s9+. so ****ing tricky advertisement
---------- Post added at 07:39 AM ---------- Previous post was at 07:38 AM ----------
yuppicide said:
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
Click to expand...
Click to collapse
I also have the LG V20 and I have to say V20 has better screen color and brightness even though its resolution and sharpness is not good at S9+

so did you ever manage to get it fixed? did you go for the 7th device?

Related

[Q] Blue tint problem?

I was in the o2 shop today playing about with the Galaxy S2 and I noticed that if I angled the screen slightly, everything would get a blue tint to it. This was most noticeable when there is a lot on white on the screen.
Is this a common problem with the new handset, as I remember reading a similar thing with the older super amoled panels?
I loved the phone, but was put off by the blue tint.
Thanks.
I've actually noticed this myself with a phone I bought from phones4u (avoid them at all costs). It's very odd I thought for SAMOLED since I thought they're not meant to have viewing angle issues like LCD and my old, original Galaxy S certainly doesn't have this issue. Also noticed slightly yellow whites. I got another SGSII from o2 (with bad GPS issues) that had a better screen but I must say - the evenness was a bit off and that was a big surprise given the SGSII is meant to have SAMOLED+ which is technically "better".
I'm beginning to think a bad first batch - i.e. rushed manufacturing.
alsheron said:
I've actually noticed this myself with a phone I bought from phones4u (avoid them at all costs). It's very odd I thought for SAMOLED since I thought they're not meant to have viewing angle issues like LCD and my old, original Galaxy S certainly doesn't have this issue. Also noticed slightly yellow whites. I got another SGSII from o2 (with bad GPS issues) that had a better screen but I must say - the evenness was a bit off and that was a big surprise given the SGSII is meant to have SAMOLED+ which is technically "better".
I'm beginning to think a bad first batch - i.e. rushed manufacturing.
Click to expand...
Click to collapse
Even though its supposed to have good viewing angles, its not supposed to be extreme like the iphone 4, there still will be a point with samoled that you will start to see a little distortion.. The blue tinge is on the first galaxy phones too, its something that is inherent with samoleds... You want to worry when you have the screen on full brightness and you see any yellow... But you will see the whites go a bit yellow when the brightness is low. samoleds have their own DNA and everyone is made differently. I do not think this batch was rushed at all, i actually think this is a better first batch than the first Nexus S batch, there was returns flying back from everywhere. I had 4 different NS myself..
I have also gone through 3 SGS2's but rightly so, two had a low hepatic feedback and press area on the back button and one had the piss yellow screen of death
But it worked out better for me because I returned the P4U one for 530 and bought an O2 one for 399. So faulty phones really do save you money;P
JD
Very strange. I have ordered one from o2 online to be delivered in 30 days time as I have already got a contract with Orange that doesn't run out for 2 months and I wanted to take up the discounted line rental offer thats running at mo.
Hopefully most of the problems will be sorted by the time I get mine
P.S. I wouldn't use Phones4U either. Heard quite a few horror stories about them.
Anyone else noticed a blue or yellow tint ?
Thanks
JupiterDroid said:
Even though its supposed to have good viewing angles, its not supposed to be extreme like the iphone 4, there still will be a point with samoled that you will start to see a little distortion.. The blue tinge is on the first galaxy phones too, its something that is inherent with samoleds... You want to worry when you have the screen on full brightness and you see any yellow... But you will see the whites go a bit yellow when the brightness is low. samoleds have their own DNA and everyone is made differently. I do not think this batch was rushed at all, i actually think this is a better first batch than the first Nexus S batch, there was returns flying back from everywhere. I had 4 different NS myself..
I have also gone through 3 SGS2's but rightly so, two had a low hepatic feedback and press area on the back button and one had the piss yellow screen of death
But it worked out better for me because I returned the P4U one for 530 and bought an O2 one for 399. So faulty phones really do save you money;P
JD
Click to expand...
Click to collapse
The one I played with today had quite severe blue tint with minimal movement of the handset.
Have yet to see what the yellow tint is like.
I'm sure I read in a review that Samsung have put in an option to change the colour balance on the Galaxy S2 ?
I hadn't noticed this until you stated it in this thread, and to be honest I can only see it when there's a white background. Personally, I don't think there are issues that detract from the user experience, and that's all that matters!
The Samsung Galaxy S II is still by far the best phone in the market right now.
simacca said:
The one I played with today had quite severe blue tint with minimal movement of the handset.
Have yet to see what the yellow tint is like.
I'm sure I read in a review that Samsung have put in an option to change the colour balance on the Galaxy S2 ?
Click to expand...
Click to collapse
Yes they have,
There is 3 presets,
One is like a nexus s pre 2.3.3 colour, and one is a post nexus 2.3.3 and one is somewhere in the middle But what your seeing is something not linked to the colour balance, your seeing what is a screen defect. But a blue hue is quite normal and not so off putting as a piss yellow hue The blue hue was desirable on the galaxy S. The iPhone 4 will have better white replication than the samoleds due to that its a LCD screen, But the blacks will always be better on the samoled
JD
unnddd said:
I hadn't noticed this until you stated it in this thread, and to be honest I can only see it when there's a white background. Personally, I don't think there are issues that detract from the user experience, and that's all that matters!
The Samsung Galaxy S II is still by far the best phone in the market right now.
Click to expand...
Click to collapse
Once you see it, it will eat you up, hahahaha.
Yeah without a doubt the SGS2 rules the waves
JD
Check my topic " different screens??? or what is this???" here in de Q&a. You see 2 different sgs2 next to eachother, one with blue tint, other not.
Mine has the blue ish thing too, but to me it seems more like a coating?
Last night I lifted my Phone from my desk on low battery and the screen went very strange and turned to a completely washed out green/blue colour. I hit the lock button and then unlocked again and it all went back to normal. Very strange.
Sent from my GT-I9100 using XDA App
I have noticed this on the Galaxy s2 I was looking at in the store yesterday.
If I tilted the screen only about 15-20 degrees whites would appear blue. It realy put me off.
That was the only model they had there though, so I could not check if it was a defect specific to that one piece.
simacca said:
I was in the o2 shop today playing about with the Galaxy S2 and I noticed that if I angled the screen slightly, everything would get a blue tint to it. This was most noticeable when there is a lot on white on the screen.
Is this a common problem with the new handset, as I remember reading a similar thing with the older super amoled panels?
I loved the phone, but was put off by the blue tint.
Thanks.
Click to expand...
Click to collapse
Just a suggestion: it could be due to the gorilla glass. Could be a refractive property when viewed at an angle.
Sent from my GT-I9100 using Tapatalk
I have just purchased this handset on o2. Much better in the hand. I have a slight blue tint, but no other defects that I have noticed yet.
Am loving it so far.
I only have KE2 on my handset. Kies says its the latest version, but I have been reading about KE7?
Can someone point me to the correct thread please. Am very new to Android so haven't a clue really lol.
Thanks.
simacca said:
I have just purchased this handset on o2. Much better in the hand. I have a slight blue tint, but no other defects that I have noticed yet.
Am loving it so far.
I only have KE2 on my handset. Kies says its the latest version, but I have been reading about KE7?
Can someone point me to the correct thread please. Am very new to Android so haven't a clue really lol.
Thanks.
Click to expand...
Click to collapse
Stick to KE2 man. I had KE7 loaded at one point and battery life was poor.
Sent from my GT-I9100 using Tapatalk
Any updates on this?
My replacement screen exhibits the same issue. Except mine becomes apparent while only tilting the phone 3 degrees or more off centre.
[edit] I can't post video links yet, but if you search "Galaxy s2 screen tint comparison" on YouTube, the first 20 seconds of the video highlights the issue.

[Q] Defective AMOLED Black Spots; How many is too many?

After receiving my SGS3, I was extremely satisfied with the overall look and feel of the device. One of the main selling points (for me at least) was the deep-black color that a Super AMOLED screen had to offer. In the process of rooting the phone, I discovered several of the infamous black spots on my screen, against the dark black Downloader screen. I estimate I have about 10-15 of these, each of which are about 2x2 pixels in size, with the exception of one pattern that looks like this. ---> -__- (not kidding, lol) I've been on the fence about trying to get a replacement. So my question to you all is; How many black spots is too many? Or do they even bother you enough to do anything about them?
13.
lots is usual
hi. i discovered something like 10 black spots on my s3 in total dark environment with dead pixel testing software while screen was total black. that's the only case you can see them. i checked my wife's s3 right after and had also black spots under same conditions.
the day after i checked my brother's s3 - same.
all of them have a few - i doubt if there is any display without. but why bother? do you ever have blank screen in black room? i found out with dead pixel testing, but i can’t trace them in any other case. Enjoy your phone and omit the insignificant - invincible - dots/patterns. i got over it after reading that is common and seeing the other two s3s. seeing your question i smiled understanding your worries of defective product it's common so omit it.
I don't like that my phone has but EVERY AMOLED screens have them. Trying to get it replaced won't do anything. My PSVita has them, my GS2, GS3 :/
It seems to be a fact of life with current amoled screens, and is really not noticeable unless you are looking for it. If you're really concerned you're probably better off with slcd like the one x or evo lte.
Sent from my SPH-L710 using xda app-developers app
I would give returning it a shot if it annoys you, unfortunately the phone is in such high demand and short supply you may have to wait a little. I had the same issue with my Samsung laptop. I called customer service and they told me to return it to the store I bought it for an exchange. I did and they exchanged it for one that looks great.

Yellow tint due to (pebble blue) cover coating?

A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
sak500 said:
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
Click to expand...
Click to collapse
Yep, if you tell me where I can find this information?
Yesterday evening I've been to another shop, and I've seen two other Pebble Blue devices. Both the front covers were lighter blue than mine SGS3, and the screens were more white as well...
It's on the back after you remove the battery. Also there is date/country on battery.
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Reeby said:
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Click to expand...
Click to collapse
I went back to the store and showed the problem. They agreed on me, and said it looked like someone threw coffee over it. They gave me a new phone without further discussion. The new one has a nice white screen.
Unfortunately this one has another issue; when I push the capacitive back button (and the phone is in silent/vibrating mode) I can hear a noise/static hiss coming from the speaker, which dissappears after 4 - 5 seconds...
However, the screen is way better, and looks rather nice. I suggest you go back as well and ask for a replacement.

Yellowish / Warm screen on the international S9 plus?

I have the Indian version/ exynos version of the S9 plus, and the screen seems to be overtly warm or yellow throughout. The whites are mildly yellow instead of white.
I tried everything. Changed the screen mode from adaptive to basic to cinema to photos. Still warm. I tried reducing the reds also. Still a bit yellow. Is this a problem with other users as well? Anyone can help me with this? Do I need to send it for replacement?
I've seen a lot of devices in stores (UK) and most of them -but not all- have a cool white temperature.
As with all panels, unfortunately this boils down to a lottery. I'd suggest you try to replace your phone if you're not happy with it and hope for a better white balance on the next one.
My first S9+ had cool whites but uniformity issues (left side cooler than right side) along with black crush. My 2nd unit has good uniformity, cool whites but sadly still black crush.
Actually it might be worth checking the thread about the colour blending https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385 and see if your device has this problem before you make a decision. If you like watching video on your device, it is a much more serious issue than white balance.
th.android said:
I've seen a lot of devices in stores (UK) and most of them -but not all- have a cool white temperature.
As with all panels, unfortunately this boils down to a lottery. I'd suggest you try to replace your phone if you're not happy with it and hope for a better white balance on the next one.
My first S9+ had cool whites but uniformity issues (left side cooler than right side) along with black crush. My 2nd unit has good uniformity, cool whites but sadly still black crush.
Actually it might be worth checking the thread about the colour blending https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385 and see if your device has this problem before you make a decision. If you like watching video on your device, it is a much more serious issue than white balance.
Click to expand...
Click to collapse
Thanks for the suggestion. I went through it and posted it there as well. I don't have the black crush problem (lucky me i guess?), but this yellow tint is unbearable. I think I'll go to the store and show it to them.
Hi,
This is a stupid question (maybe): don't you have the blue light filter on, have you?
IndDoc said:
I have the Indian version/ exynos version of the S9 plus, and the screen seems to be overtly warm or yellow throughout. The whites are mildly yellow instead of white.
I tried everything. Changed the screen mode from adaptive to basic to cinema to photos. Still warm. I tried reducing the reds also. Still a bit yellow. Is this a problem with other users as well? Anyone can help me with this? Do I need to send it for replacement?
Click to expand...
Click to collapse
I have the same exact issue. I have the blue light filter off, maximum brightness on, and basic display rather than adaptive, and still yellowish. When it initially starts up the screen is white, and then the Samsung software loads and it turns yellow. I factor reset it, same thing happens. Did you find a fix? I have been spending hours trying to fix this issue with zero luck.
same problem here exynos variant. yellowish when facing directly on screen but when viewed from different angle i got better color. hope we will get an answer to this problem of ours.
I have some problem, got it from Dubai.
i think mine is more serious. Whole screen is Yellowish
So this is on the Snapdragon models?
Here's an example of an unlocked US S9+ that I posted in the black crush thred.
The top of the screen was significantly brighter / warmer than the bottom even during the day. I ended up exchanging this device for another with the same problem. I gamble in the amoled lottery through a different retailer.
Example:
https://i.imgur.com/hGfI1h4.jpg
https://i.imgur.com/LIlJYMa.jpg
Post link: https://forum.xda-developers.com/showpost.php?p=76071309&postcount=207
Hi Guys
I was Having exactly the same problem, but then I start thinking backwards and I realize that he problem start happening after I Activate night light for google ebooks, then I when there and deactivate night light and it fix my problem, and that is the reason why it affects your phone even if you reset the phone to fabric because the ebook night light is on google not on the phone inself.
Mine seems to be cool white, compared it to my s8
YELLOW TINT SAMSUNG S9+ EXYNOS 128gb Titanium Grey
Hey guys im living in saudi arabia we have the samsung exynos version
first and foremost the display is frighgin amazing nothing to say about that, next the whites, allthe background with white screen (csetting chrome youtube all bckgrnds ) everywhere its like a coffe dipped ( maybe a bit too much) but in general the white does not feel like its supposed to
its like the warm setting comes in default but
they had the same issues with s8 & s8+ last year the store guy told me "samsung had fixed it" :::::bull****.
there really is this yellow tint problem this is exactly what happened to me:
1. 13/04/18 bought the s9+ 128gb titanium grey from store
2.opened the box two days later (i know) was busy.
3.the moment i switched on it started troubling me going through the initial settings in mid brightness , i said to myself might be ready after setting up. Then when the phone swtiched on i forgot about it all coz the screen is beautiful you gotta admit that
anyways after sometime going through the ssetting i found the yellow tint i was friggin irritating.
4.i played a lot with the display settings
adpative display
WQHD+
yelloww tint
then went into the advanced made some rgb changes it is possible to get somewhat of a pure white screen but stilll it is not perfect
so on
5.18/04/18 i went back to the store showed em the problem u know what they said
"I'm the first one reporting such a complaint" anyways he said hell compare it with a piece , they got a s9 at first switched on and fish it had the same yellow tint. i had lost all hope
i told em compare it with the same model so they got another one black s9+ switched it on and "hurray" the screen was pure white( cool setting white) and they wer dumbstruck he called the supervisors they all saw the problem, they reset both the phones nothing anyway i got a replacement by closing time. took home the new s9+ grey
6. opened it " fish" it was the same yellow tint . anyways the store told me if i was facing the same issue again to come back.
so will update you guys after
But this is manufacturing issue i think go at once claim the warranty
we gotta shed come light on this topic becoz this being a new phone everyone isnt aware of it samsung should at once rectify this **** if a problem.
I am not an international user, but I would have to agree with the people in this thread who say that screen balance really is a lottery with the way that Samsung manufacturers AMOLED displays. The displays are produced in big sheets that some refer to as 'wafers' with each individual display punched out of that sheet. The closer your display was punched from the center of the sheet. The better quality/balance it will have. The displays punched out from the edges of the sheets are more likely to have discoloration, and other anomalies. With that being said, there is truly no such thing as a 'perfect' AMOLED display. The most you can hope for is one that is more or less within the tolerable limits of your expectations. I have a T-Mobile Snapdragon S9+ with a manufacture date placing it closer to what was probably the beginning of the second production wave after the initial pre-release wave and my display is pretty good. Little warmer than I am comfortable with but uniform in balance, very little shift, no crushing.
i have an international DUOS (dual sim) version of the G965F Exynos, and when compared with demo phones here in uk and a friends s9+ from o2 (all same settings) its more yellow ... a bit annoyed but its still a nice screen ...
same thing here in my country, all of the display units have cooler displays than my retail s9+ and i don't consider that to be an issue
i'm almost completely sure they tweak those display units, so they look better than the retail version.. after all, they need something to show off with, something that will attract the customers and what's better than the display? i mean, that's the first thing users see and interact the most with, so it kinda makes sense.. moreover, you cannot even open the display settings, because it crashes immediately after you tap on it
crossdeath said:
same thing here in my country, all of the display units have cooler displays than my retail s9+ and i don't consider that to be an issue
i'm almost completely sure they tweak those display units, so they look better than the retail version.. after all, they need something to show off with, something that will attract the customers and what's better than the display? i mean, that's the first thing users see and interact the most with, so it kinda makes sense.. moreover, you cannot even open the display settings, because it crashes immediately after you tap on it
Click to expand...
Click to collapse
Funny that you said that because I've went through literally 6 phones and 3 of them had perfect whites. The other 3 were yellowish.
Thanks that solved the problem.
Clear cache fix this problem for me. It's look like blue filter stay on and show status off ...
Sent from my [device_name] using XDA-Developers Legacy app
S9 + yellow tint on screen FIX
Hello! I found a solution to your problem! I also have s9 +.. and every time i was recording in QHD or UHD.. and then try to see what i had recorded..my screen was turning yellow with no reason.. like the blue light filter was on..even if this one is allways OFF. . . So i found out how to fix that and have no more problems after. Go to Settings - ACCESSIBILITY - VISION - And then close to the buttom you will see : COLOR ADJUSTMENT... You click o that, then turn this ON, and then go and choose :TRITAN ( blue and yellow ) or PERSONAL ... and this is it!
I think this problem is a software bug. I had done a hard reset etc.. but my problem wasn't fixed until i had done those settings on color adjustment!
HIT THE THANKS BUTTON IF YOU FOUND THIS USEFULL! THANK YOU
Here is the method used, posted by me on youtube:
https://www.youtube.com/watch?v=gZaVuipXG9k
GustavoBush said:
Hi Guys
I was Having exactly the same problem, but then I start thinking backwards and I realize that he problem start happening after I Activate night light for google ebooks, then I when there and deactivate night light and it fix my problem, and that is the reason why it affects your phone even if you reset the phone to fabric because the ebook night light is on google not on the phone inself.
Click to expand...
Click to collapse
Thanks for this tip, it fixed my yellowish screen instantly. I had turned night light on in Google Play books a week or so ago and forgot about it, but ever since my screen has been too warm and yellow and general Android Settings did not help. Problem solved as soon as I turned night light off in Play Books. Turning off blue light in general settings does not work.

[Q] Does your S9+ whites shift red at an angle?

So I'm well aware of the AMOLED tech and that there is always some sort of a slight blue shift at an angle. I'm, honestly, completely fine with this. What is bothering me is that when my device is tilted it shifts slightly red before shifting blue. That happens at about a 30 degrees angle or so.
I saw somewhere in another thread around here that someone measured the whites to be calibrated at 6500K which is a bit yellow-ish than most LCD screens. In all honesty, though, my eyes can get perfectly callibrated to that temperature and if I haven't seen a bluer screen in a while I start perceiving the whites on the S9+ as perfect. And here's where the slight red shift just before the blue one starts to really bother me. For some odd reason, especially at night when the room is completely dark, this slight hinge of red completely decallibrates my eyes and when I get back to looking at the display straight-on whites appear to be very yellow-ish for a while. And getting into the red shift zone (about 30 degrees tilt) is actually rather common whilist handling a 6.2" inch device.
So do you experience a slight red shift before the blue one when you tilt your S9+ and if so - does it affect you in the same manner as it does affect me? I'm really curious as to whether I have an outlier display or this slight red shift is actually the norm across S9's and it's just me who has to suck it up eventually and just move on. Thank you for the input!
I had three s9+ devices and all of them had the exact same thing that you've described, so i'm pretty sure it's a common thing across all of the devices and therefore it shouldn't bother you
Is that an issue? Possibly all have it.
Sobertooth said:
Is that an issue? Possibly all have it.
Click to expand...
Click to collapse
That's what I'm asking. So far only one person has responded, though. Is that so hard for people to just answer with a goddamn "yes" or "no"... :/
My first S9+ had a more pronounced blue shift but didn't shift pink before it shifted blue. Unfortunately, they had mistakenly sent me a single SIM variant even though I ordered a dual one. Second one was the correct variant but I noticed that it shifted red so I got the best of my 14-day return window and sent it back. My third one was similar to my first one and nothing in it really bothered me but as it turns out it had a dead pixel right in the middle of the display - somehow it took me 4 days to even notice it but once I did I just couldn't cope with it. So now I'm having my fourth S9+ and it's the same red shift right before it goes blue, just like the second one. I'm just trying to understand how common is the red shift because I'm this close to returning this phone as well but at the same time don't want to put the retailer through any more crap as I already returned 3 phones. It's actually an issue for me, even more so than any black crush or whatnot else. It's just that if I see a lot of people having similar displays that it might actually help me cope with it and move on until my next purchase somewhere in the future.
mine does and that's perfectly normal
Yes
g.buyukliev said:
So I'm well aware of the AMOLED tech and that there is always some sort of a slight blue shift at an angle. I'm, honestly, completely fine with this. What is bothering me is that when my device is tilted it shifts slightly red before shifting blue. That happens at about a 30 degrees angle or so.
I saw somewhere in another thread around here that someone measured the whites to be calibrated at 6500K which is a bit yellow-ish than most LCD screens. In all honesty, though, my eyes can get perfectly callibrated to that temperature and if I haven't seen a bluer screen in a while I start perceiving the whites on the S9+ as perfect. And here's where the slight red shift just before the blue one starts to really bother me. For some odd reason, especially at night when the room is completely dark, this slight hinge of red completely decallibrates my eyes and when I get back to looking at the display straight-on whites appear to be very yellow-ish for a while. And getting into the red shift zone (about 30 degrees tilt) is actually rather common whilist handling a 6.2" inch device.
So do you experience a slight red shift before the blue one when you tilt your S9+ and if so - does it affect you in the same manner as it does affect me? I'm really curious as to whether I have an outlier display or this slight red shift is actually the norm across S9's and it's just me who has to suck it up eventually and just move on. Thank you for the input!
Click to expand...
Click to collapse
My issue is the always on display. The clock has a pink hue to it. I've only hady S9 plus for about 2 months. Weird part is my girl got hers at the same time and hers has it also. It's very annoying. On top of that if I go to an all white screen mine has more pink than hers. I tried a painful factory reset and it's all the same.
blane73 said:
My issue is the always on display. The clock has a pink hue to it. I've only hady S9 plus for about 2 months. Weird part is my girl got hers at the same time and hers has it also. It's very annoying. On top of that if I go to an all white screen mine has more pink than hers. I tried a painful factory reset and it's all the same.
Click to expand...
Click to collapse
It might be because of the wallpaper you're using
The clock (at least on the lock screen) will always have the same coloring and shading to it as the wallpaper
So maybe that goes for aod as well? Not sure because I'm not using aod, but it's worth a check

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