My Huawei Mate 10 Pro is stuck at HUAWEI Load Screen - Huawei Mate 10 Questions & Answers

I tried to unroot my phone using SuperSU and failed so then I restarted my phone and now its doesn't continue to load. :crying: I also tried the eRecovery to restore and failed also to download latest version (Getting package info failed). I also tried to wipe/reformat and it doesn't work either. Now it just keep on loading and after a few minutes it will restart vice versa. Please help me :crying:

enderes05 said:
I tried to unroot my phone using SuperSU and failed so then I restarted my phone and now its doesn't continue to load. :crying: I also tried the eRecovery to restore and failed also to download latest version (Getting package info failed). I also tried to wipe/reformat and it doesn't work either. Now it just keep on loading and after a few minutes it will restart vice versa. Please help me :crying:
Click to expand...
Click to collapse
Use this guide to extract RAMDISK from your firmwares update.zip and flash using fastboot.
https://forum.xda-developers.com/mate-10/how-to/guide-extracting-stock-firmware-files-t3756733
Or tell me your firmware and I can do it, but you'll have to wait a couple of hours.

ante0 said:
Use this guide to extract RAMDISK from your firmwares update.zip and flash using fastboot.
https://forum.xda-developers.com/mate-10/how-to/guide-extracting-stock-firmware-files-t3756733
Or tell me your firmware and I can do it, but you'll have to wait a couple of hours.
Click to expand...
Click to collapse
I tried to use fastboot command to get the product model and phone build number but it doesn't detect my phone in PC that means I dont know what firmware to download.

enderes05 said:
I tried to use fastboot command to get the product model and phone build number but it doesn't detect my phone in PC that means I dont know what firmware to download.
Click to expand...
Click to collapse
I tried again and it works
BLA-L29 8.0.0.129(C185)

Same issue here
enderes05 said:
I tried again and it works
BLA-L29 8.0.0.129(C185)
Click to expand...
Click to collapse
Hi,
I am also facing same issue. Adb & fastboot tool is not able to identify my device.
Can you guide me, how did u resolve issue on your mobile?

enderes05 said:
I tried to use fastboot command to get the product model and phone build number but it doesn't detect my phone in PC that means I dont know what firmware to download.
Click to expand...
Click to collapse
Try Firmware Finder for Huawei, but it only in app recognizes the exact model example : My Phone RNE-L03 but for the correct firmware it adds an C178, if you have your exact model download the 3 files indicated in FFH
Good Luck!
Update : I now read the rest of the quote...i don't know what is the problem exactly, but FFH works fine for forced OTA updates and firmwares provider for me

problem
I have this problem too. I cant fix it

Related

How can I go back from B380?

Hello guys,
At the moment I have a problem with my Huawei. So let me tell you how it all began.
Two weeks ago I was still on Android 5.xx and wanted to update my phone and there I already did something stupid. My Phone was rooted with the old "chinese" method and I started an OTA Update. Which failed and TWRP was randomly gone after that I was in a bootloop. So I restored my phone with a B330 Firmware which was placed on my SD Card. It worked after that and I could install the further updates (B380 atm). Now I wanted to root my phone again and install a custom rom because my 16gb Phone can only use 3.5 GB which are already 80% full.
My Problem now is that neither Hisuite or fastboot can detect the device when it is in fastboot mode. I also tried it on a second pc and my honor never gets recognized and therefore I can neither root my phone or install twrp. What I now tried is to install B330 again and see what happens if I enter fastboot from there, but the Recovery "App" seems to be stuck at 5% of the update process. At the moment I try to install the B130, but it also seems to be stuck at 5%.
Do you guys know something that I can do?
try to use the rollback file (B300) before you try to use other rom versions like B380 /B190 etc!
-> http://www.hihonor.com/de/support/software-list/index.html
BTW: I think, you will have a problem because you have not rooted your system "systemless"!
Your system partition was changed during rooting. The update check the system checksum and this procedure seems to fail at your device.
Maybe the multitool could be a help.
The Rollback is also stuck at 5%.
I mean I got it to recover the phone with the recovery mode. Just now after the OTA Updates it seems like it isn't possible.
I can try the multitool it is just super slow with all it's updating.
Edit: Also If I try to use the normal eRecovery i get "Getting package info failed" . Got it now several times
Edit2: No Idea how the Tool should help. It always requires fastboot. Seems like I ****ed up big time.
Edit3: My honor is recognized as Fastboot 2.0 is that correct?
Maxx2332 said:
The Rollback is also stuck at 5%.
I mean I got it to recover the phone with the recovery mode. Just now after the OTA Updates it seems like it isn't possible.
I can try the multitool it is just super slow with all it's updating.
Edit: Also If I try to use the normal eRecovery i get "Getting package info failed" . Got it now several times
Edit2: No Idea how the Tool should help. It always requires fastboot. Seems like I ****ed up big time.
Edit3: My honor is recognized as Fastboot 2.0 is that correct?
Click to expand...
Click to collapse
Do you have ADB and fastboot set up in a PC? You should have rooted your phone systemlessly in the first place.
Sent from my Galaxy Tab 3 using XDA Labs
adriansticoid said:
Do you have ADB and fastboot set up in a PC? You should have rooted your phone systemlessly in the first place.
Sent from my Galaxy Tab 3 using XDA Labs
Click to expand...
Click to collapse
http://forum.xda-developers.com/honor-7/general/how-to-root-honor-7-t3170735
This is what I used. So it' just TWRP and SuperSU from a chinese guy. What do you guys mean with systemlessly?
And yeah I have fastboot and ADB installed. I still use the same PC and the second PC also has it installed.
Maxx2332 said:
http://forum.xda-developers.com/honor-7/general/how-to-root-honor-7-t3170735
This is what I used. So it' just TWRP and SuperSU from a chinese guy. What do you guys mean with systemlessly?
And yeah I have fastboot and ADB installed. I still use the same PC and the second PC also has it installed.
Click to expand...
Click to collapse
The other guy said your syatem was modified. So I thought your root access was not syatemless. Sytemless root is a tyoe of root method that doesn't modify the system partition so you will still receive OTA updates. If you really can't do OTA, just download your desired version of firmware amd flash it it fastboot. Use Huawei Update Extract Tool to get the images. system.img, boot.img and recovery.img.
Sent from my Galaxy Tab 3 using XDA Labs
adriansticoid said:
The other guy said your syatem was modified. So I thought your root access was not syatemless. Sytemless root is a tyoe of root method that doesn't modify the system partition so you will still receive OTA updates. If you really can't do OTA, just download your desired version of firmware amd flash it it fastboot. Use Huawei Update Extract Tool to get the images. system.img, boot.img and recovery.img.
Sent from my Galaxy Tab 3 using XDA Labs
Click to expand...
Click to collapse
And like I said: Both PC can't access my phone through fastboot. I will try it out with Linux soon. If I could use the fastboot commands it would be pretty easy.
Maxx2332 said:
And like I said: Both PC can access my phone through fastboot. I will try it out with Linux soon. If I could use the fastboot commands it would be pretty easy.
Click to expand...
Click to collapse
Goodluck man.
Sent from my Galaxy Tab 3 using XDA Labs

[Solved] Bootloop after Flashing Boot.img and System.img

Hey!
I have a problem with my Honor 9 (STF-L09C432): It's not booting properly. Bootloader and FRP are unlocked.
First of all: I have TWRP (from here) and the boot.img and system.img came from here. I unpacked them with the Huawei Update Extractor. I flashed those (via fastboot) again after I installed Xposed, because that gave me a bootloop. Too bad it couldn't fix this.
After booting the phone the message, that my phone cannot be trusted, appears, then the Honor Logo, then the message again and then the eRecovery. Inside the eRecovery I can only download the latest version, which is too bad, because I cannot connect to my WiFi as he says the Password of the AP is wrong (which is not). Edit: Tried it with an unprotected Access Point, still failed (Could not retrieve Package Info or something like that).
I don't know where I went wrong and why it won't boot anymore, so you are my last hope!
Edit: I also tried the update menu (Volume Up and Down while Powering on) with the B150 update in the DLOAD folder. But it just goes to 5 % and shows "Software install failed!".
Edit2: I would also be fine by hard formatting the complete system and reflashing a stock ROM. But first I'd need to know how to format the system and second I need a stock ROM.
Edit3: When I tried to reflash Magisk (I read that it could fix some errors like this), I got another error: "Failed to mount '/system' (Device or resource busy)"
Meranico said:
Hey!
I have a problem with my Honor 9 (STF-L09C432): It's not booting properly. Bootloader and FRP are unlocked.
First of all: I have TWRP (from here) and the boot.img and system.img came from here. I unpacked them with the Huawei Update Extractor. I flashed those (via fastboot) again after I installed Xposed, because that gave me a bootloop. Too bad it couldn't fix this.
After booting the phone the message, that my phone cannot be trusted, appears, then the Honor Logo, then the message again and then the eRecovery. Inside the eRecovery I can only download the latest version, which is too bad, because I cannot connect to my WiFi as he says the Password of the AP is wrong (which is not). Edit: Tried it with an unprotected Access Point, still failed (Could not retrieve Package Info or something like that).
I don't know where I went wrong and why it won't boot anymore, so you are my last hope!
Edit: I also tried the update menu (Volume Up and Down while Powering on) with the B150 update in the DLOAD folder. But it just goes to 5 % and shows "Software install failed!".
Edit2: I would also be fine by hard formatting the complete system and reflashing a stock ROM. But first I'd need to know how to format the system and second I need a stock ROM.
Edit3: When I tried to reflash Magisk (I read that it could fix some errors like this), I got another error: "Failed to mount '/system' (Device or resource busy)"
Click to expand...
Click to collapse
If you can boot to "downloader" use rebranding SW, it will fix everything
FearFac said:
If you can boot to "downloader" use rebranding SW, it will fix everything
Click to expand...
Click to collapse
Thank you so much! My mobile phone is working again! :victory:
Edit: Small problem persists: I cannot use the buttons left and right of the scanner. They do not react.
Edit2: Could fix this. I flashed B120 and the buttons worked again.
FearFac said:
If you can boot to "downloader" use rebranding SW, it will fix everything
Click to expand...
Click to collapse
whats rebranding sw and hoe do i do it as i have the smae problem please help
corey568brown said:
whats rebranding sw and hoe do i do it as i have the smae problem please help
Click to expand...
Click to collapse
Look here. Everything is explained in this thread. I recommend flashing B120 (it is linked in the thread) and updating via Firmware Finder and Firmware Finder Proxy.
Meranico said:
Look here. Everything is explained in this thread. I recommend flashing B120 (it is linked in the thread) and updating via Firmware Finder and Firmware Finder Proxy.
Click to expand...
Click to collapse
no worries all fixed now except for the touch buttons i used this :https://forum.xda-developers.com/honor-9/how-to/guide-honor-9-t3653719
but if you have any idea how to fix the buttons it would be appreciated.
corey568brown said:
no worries all fixed now except for the touch buttons i used this :https://forum.xda-developers.com/honor-9/how-to/guide-honor-9-t3653719
but if you have any idea how to fix the buttons it would be appreciated.
Click to expand...
Click to collapse
Good to know!
As I had the same problem as you do know: I flashed B120, which does not seem to have the bug with the buttons and upgraded via Firmware Finder to B130 and then to B150.
honor 9 stf-al00
phone unlocked and frp unlock
bricked the phone installing oreo.
twrp is installed but all the roms i flash i get error 9.
dload with update.app get stuck at 5% and after "system update failed"
i also extracted update.app and i can flashed boot,kernel and recovery but i get an error flashing system
At this point i just want the phone running anything but everything that i do doenst work

Bricked Honor 9 please help me if you can. I am really hopless with tears in my eyes.

So I was on honor 9 stf-l09c432b182 with openkirins twrp and had sideloaded Supersu and everything was working fine.
My plan was to uninstall root, flash stock recovery and upgrade to B183.
So I uninstalled supersu, flashed the recovery.img and recovery2.img in fastboot.
Then I tried to install B183 with the system updater of emui. Failed in the middle of the process.
So then I tried to manually flash system.img, cust.img, recovery.img, recovery2.img, boot.img(basically everything that doesn't give the error: remote command not allowed)
from B183 and when I rebooted i had a really weird version number( similar to this: https://forum.xda-developers.com/honor-9/help/strange-version-t3699280).
Now heres the part where I probably bricked some stuff: I was really concerned and tried to flash my old B180 firmware and then my device is stuck at the screen: Your device can't be trusted...
(http://s1.postimg.org/yilteiv0f/bab3a651_1dcc_4073_88ec_8172118b7227.jpg)
Your device is booting now.
I tried to relock and unlock the bootloader, but does not work.
Tried: fastboot oem lock, fastboot oem relock, fastboot flashing lock
Now current status:
I can boot into bootloader via volume down+ plug in.
Oem and frp are unlocked.
I can hold down volume up and go into erecovery but trying to install something from there didn't work.
I can charge my phone.
Something similar happened to this guy here: https://forum.xda-developers.com/honor-8/help/stuck-device-booting-t3650016 but he was lucky to find someone who repaired it for him.
I would thank you all soo much if you could help me, or just give me a tip what I can do.
Thanks for all replies
You should try to full restore to service repair stock working firmware with sdcard :
https://forum.xda-developers.com/honor-9/development/firmware-huawei-honor-9-stf-l09-stock-t3696892
Alternatively, you could try to downgrade to stock firmware without rebrandind (no sdcard needed) :
https://forum.xda-developers.com/honor-9/how-to/guide-honor-9-t3653719
I think that Rebrand method is the best way for this situation.
Dload with B130 dont help , its happen to me.
If boot after Rebrand method , let it restart several times.
Erecovery will appear then made wipe data/ factory reset.
If dont work again , Erecovery , wipe cache partition.
We can not rollback and upgrade as we want with Huawei..
All done step by step . But work for B120.
k1ks said:
I think that Rebrand method is the best way for this situation.
Dload with B130 dont help , its happen to me.
If boot after Rebrand method , let it restart several times.
Erecovery will appear then made wipe data/ factory reset.
If dont work again , Erecovery , wipe cache partition.
We can not rollback and upgrade as we want with Huawei..
All done step by step . But work for B120.
Click to expand...
Click to collapse
Which version should I use for rebrand ? B120 ?
If yes, I cant find any download links for B120 zips.
Thanks for your reply.
https://yadi.sk/d/Y2yuM--73Lb9Kk
This link
k1ks said:
https://yadi.sk/d/Y2yuM--73Lb9Kk
This link
Click to expand...
Click to collapse
Ok thank you so much my phone is now working again on B120, what a trip!
Lukalion said:
Ok thank you so much my phone is now working again on B120, what a trip!
Click to expand...
Click to collapse
Youre welcome , , a little spicy huawei.
I had the same mishap.
I think we have to wait for a possible fix of the twrp , nothing is stable at the moment.
Too much random behavior.
Lukalion said:
Ok thank you so much my phone is now working again on B120, what a trip!
Click to expand...
Click to collapse
So which file you used for that? I downloaded all three files from that yandex link. What to do now? I tried many different things up to now and everytime the update failed via that installer at 5%.
Freakeee93 said:
So which file you used for that? I downloaded all three files from that yandex link. What to do now? I tried many different things up to now and everytime the update failed via that installer at 5%.
Click to expand...
Click to collapse
These B120 are unaproved, so to install them you need a no-check recovery.
Follow this guide while skipping step 7 :
https://forum.xda-developers.com/honor-9/how-to/guide-honor-9-t3653719
oslo83 said:
These B120 are unaproved, so to install them you need a no-check recovery.
Follow this guide while skipping step 7 :
https://forum.xda-developers.com/honor-9/how-to/guide-honor-9-t3653719
Click to expand...
Click to collapse
But that HWOTA.zip is not available anymore. So I did't knew what to do.
Edit: Found it... It's edited from the mod. Am trying if the download is ready.
It works again!!!! Great and thank you for your help!:good::good::good:

please please help me

my phone is RNE-L21C185 i'm use firmware finder and update the oreo update of RNE-L22C636 and after it finish it restart and setup successfully to 100% and then restart into huawei Erecovery and i factory reset and every time i turn on the phone it open huawei Erecovery . i ask for solution ?? and i think i need rollback package but i search and didn't found
Same here
Tried the factory reset, "download latest version and recovery", nothing helped
try letting it reboot a whole bunch of times and the factory reset option should appear in recovery
try flashing stock recovery_ramdisk if it doesn't
WaxysDargle said:
try letting it reboot a whole bunch of times and the factory reset option should appear in recovery
try flashing stock recovery_ramdisk if it doesn't
Click to expand...
Click to collapse
That would require the bootloader to be unlocked right?
I'm not finding a solution, i'm considering sending my unit to warranty
Ok
I can answer your concern ... but if you breathe and relax before writing ... I do not fully understand what you have done ...
But you gave me to understand that without making a Rebrand in your RNE-L21C185 to the RNE-L22C636 version try to install the OREO version of this last ... L22? this is true.
Besho Gemo said:
my phone is RNE-L21C185 i'm use firmware finder and update the oreo update of RNE-L22C636 and after it finish it restart and setup successfully to 100% and then restart into huawei Erecovery and i factory reset and every time i turn on the phone it open huawei Erecovery . i ask for solution ?? and i think i need rollback package but i search and didn't found
Click to expand...
Click to collapse
emorenoebultron said:
I can answer your concern ... but if you breathe and relax before writing ... I do not fully understand what you have done ...
But you gave me to understand that without making a Rebrand in your RNE-L21C185 to the RNE-L22C636 version try to install the OREO version of this last ... L22? this is true.
Click to expand...
Click to collapse
yes my region was RNE-L21C185 and i searched in firmware finder under another region RNE-L22C636 and update phone from RNE-L22C636 now i can't open phone always get recovery mode like photo
First rebrand
Besho Gemo said:
yes my region was RNE-L21C185 and i searched in firmware finder under another region RNE-L22C636 and update phone from RNE-L22C636 now i can't open phone always get recovery mode like photo
Click to expand...
Click to collapse
Well, in no way can you install a firmware version from one region to another without doing the Rebrand, that's why your device is in erecovery mode ... because the OEIMFO of the RNE-L21C185 is not compatible with the RNE-L22636 firmware ... if you want to install you should first do a rebrand ... otherwise you can not do anything.
emorenoebultron said:
Well, in no way can you install a firmware version from one region to another without doing the Rebrand, that's why your device is in erecovery mode ... because the OEIMFO of the RNE-L21C185 is not compatible with the RNE-L22636 firmware ... if you want to install you should first do a rebrand ... otherwise you can not do anything.
Click to expand...
Click to collapse
can you tell me how to do a rebrand
Ok
Besho Gemo said:
can you tell me how to do a rebrand
Click to expand...
Click to collapse
You have the bootloader code of your device.
emorenoebultron said:
You have the bootloader code of your device.
Click to expand...
Click to collapse
yes .. but i can't open the phone to turn on oem

In serious need of some help

Mate 10. So, I tried to install the latest EMUI version using HuRUpdater - bad idea. Now, my phone will not boot. I can enter EMUI Recovery Mode but when I try to receive download package, it says it can't be retrieved. I can also enter Fastboot Mode but the problem with that is that under Device Manager, it only gets recognized as, "Android Bootloader Interface."
Please, any help would be greatly appreciated.
edit: So, fastboot DOES work. What files from what version do I flash to return to stock recovery? I don't even know if Pie was actually written to the device or not before the device rebooted and wouldn't boot.
edit again: I have just successfully installed TWRP via fastboot but it hangs at startup screen - is this because it's not compatible with Pi?
So I've tried flashing ramdisk_recovery.img, kernel.img and system.img from the Pi version but I still can't factory reset the phone. It boots back to the white screen with the android dude and says, "Please update system again."
Any help would be appreciated...
Using Multi-Tool, it detects my device in Fastboot mode as still 8.0.0.143. So, I'm trying to flash System, Ramdisk, Cust, Recovery_Ramdisk and Userdata......all succeed, except one - Ramdisk.img. When I manually try to flash Ramdisk.img in command prompt, it also fails, "FAILED (remote: partition length get error)". In Multi-tool, the error is, "the size or path does not match the file system markup."
Please, does anyone have any other suggestions? I've been at this for nearly 12 hours straight.
I assume u have unlocked bootloader and frb unlocked too if both yes u can search in xda for zip file beta downy 0.4
It will help you to downgrade emui 9 to. Emui 8
If u have unlocked bootloader only I guess u need funky huawei to restore ur devise
I hope I did helped u
Thanks for the reply.
My bootloader is unlocked but how do I know if I have unlocked FRP?
And downy tool requires ADB but I can only access Fastboot.
edit: I just checked and my FRP is also unlocked. What now?
Tried Funky Huawei just now, no go. Still get package can't be received error in ERecovery after following all of the instructions. Have emailed them as that's what they suggest doing if it didn't work.
Not sure what else to try to be honest. How the hell does updating my phone from 8.0.0.143 to 9.0.0.159 with HuRUpdate brick my phone? Ffs.
essen212 said:
Tried Funky Huawei just now, no go. Still get package can't be received error in ERecovery after following all of the instructions. Have emailed them as that's what they suggest doing if it didn't work.
Not sure what else to try to be honest. How the hell does updating my phone from 8.0.0.143 to 9.0.0.159 with HuRUpdate brick my phone? Ffs.
Click to expand...
Click to collapse
Well, it happened because HuRUpdater it's not supported on EMUI 9.0.
Ramdisk fails to flash because even if in fastboot your device is showing as 8.0.0.143, it has EMUI 9's partition layout, so no more ramdisk partition.
Try flashing a firmware with the DLOAD method (search on androidhost.ru for a firmware designed for your device/cust).
Pretoriano80 said:
Well, it happened because HuRUpdater it's not supported on EMUI 9.0.
Ramdisk fails to flash because even if in fastboot your device is showing as 8.0.0.143, it has EMUI 9's partition layout, so no more ramdisk partition.
Try flashing a firmware with the DLOAD method (search on androidhost.ru for a firmware designed for your device/cust).
Click to expand...
Click to collapse
Damn. Well, that makes perfect sense. A question - do I flash the 9.0.0 version or 8.0.0.143 version?
essen212 said:
Damn. Well, that makes perfect sense. A question - do I flash the 9.0.0 version or 8.0.0.143 version?
Click to expand...
Click to collapse
Try with EMUI 9 first, then, if it fails, try Oreo. The most important part is finding a DLOAD firmware for your cust/region.
I've fixed it!
Funky emailed me back and I ended up using a different method on their site which worked like a charm. I couldn't recommend them enough.
Hi, good to hear you got it sorted! Would you mind sharing the details on what you had to do differently with FHC? I'm in the same boat here with a mate 10 pro that died on emui9 and I'm not sure if I should go the FHC way or not...
Thx - David

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