WARRENTY VOID: 1 (0x030c) - Samsung Galaxy S9+ Questions & Answers

Hi,
I own a galaxy s9+ (SG-G965F) exynos build. My WARRENTY VOID shows 1 (0x030c).
I understand that my warrenty is void(1) but,
can you please help me understand what does the (0x030c) mean?
The KNOX status samsung app shows 0x0. Does that mean though my warrenty is void but the KNOX has not been tripped?
If the Knox hasn't been tripped, can I get microsoft intune, samsung pay etc. working again by just reflashing stock firmware?
Thanks

1. It's probably some binary or something that explains how the tripped KNOX happened to Samsung Engineers. No idea though because no one asked so far
2. This is because you use a custom rom which patches the KNOX counter once you boot up your rom, so SHealth works again.
3. Nope. Once you trip the KNOX, it stays tripped. Samsung Pay will never work with a tripped KNOX and cannot be patched as the SHealth is

Oh kk got it.
Is there anyway i can get a workaround for microsoft intune similarly?
Basically i want to access ny organization email via outlook.
My organization needs Microsoft intune which checks knox status.
Is there any way to get this done?
Thanks in advance

Related

Quick question about rooting my device.

I'm new to rooting devices. If I root my phone and don't flash a custom rom, would that still make the flash counter turn and still void my warranty? I don't want custom roms but there are some apps I need to be rooted to use.
If u will root your phone will lose warranty. ..
s4shoaib4u said:
If u will root your phone will lose warranty. ..
Click to expand...
Click to collapse
can you un-root it and still have warranty or is this not possible?
williamguile said:
I'm new to rooting devices. If I root my phone and don't flash a custom rom, would that still make the flash counter turn and still void my warranty? I don't want custom roms but there are some apps I need to be rooted to use.
Click to expand...
Click to collapse
Ok, first what version of Kikat are you running? If you upgraded to 4.4.4 you are out of luck for now. If you are still on 4.4.2 NC5, you can use Towel root. This will give you root access, and will NOT trip KNOX 0x0 !!! However the minute you install a custom recovery like TWRP or CWM that will trip KNOX and void your warranty. REMEMBER Sprint will warranty your device with the KNOX warranty counter tripped 0x1 as long as you unroot the device before you take it in or sent it back to Sprint !!! If the device is hard bricked, there is no way to tell it was rooted and they automatically replace the phone. With rooted access and no recovery you can Debloat the device and run rooted apps. Enjoy !!!
jimzweb1 said:
Ok, first what version of Kikat are you running? If you upgraded to 4.4.4 you are out of luck for now. If you are still on 4.4.2 NC5, you can use Towel root. This will give you root access, and will NOT trip KNOX 0x0 !!! However the minute you install a custom recovery like TWRP or CWM that will trip KNOX and void your warranty. REMEMBER Sprint will warranty your device with the KNOX warranty counter tripped 0x1 as long as you unroot the device before you take it in or sent it back to Sprint !!! If the device is hard bricked, there is no way to tell it was rooted and they automatically replace the phone. With rooted access and no recovery you can Debloat the device and run rooted apps. Enjoy !!!
Click to expand...
Click to collapse
darn I guess i'm boned then. I have 4.4.2 but I used Odin to root my phone :-/
I guess if something does happen to where I need to replace it, there's always the *nuke* method or *it's lost or stolen + nuke* method as i do have Sprint's TEP plan.
williamguile said:
darn I guess i'm boned then. I have 4.4.2 but I used Odin to root my phone :-/
I guess if something does happen to where I need to replace it, there's always the *nuke* method or *it's lost or stolen + nuke* method as i do have Sprint's TEP plan.
Click to expand...
Click to collapse
I run a stock rooted 4.4.2 NC5 with Philz custom recovery version 6.12.9 hltespr. The device was rooted and warranty tripped the second day I owned it. I was in a Sprint corporate Store a couple of wks ago. Showed the tech my rooted note 3. He said I can't touch that, I said what if I unrooted the phone. He said no problem, now I can warranty the phone. He didn't care that the KNOX flag was tripped at all 0x1. Just can't be rooted when you bring it in for service. Sprint doesn't care about KNOX only Samsung cares about KNOX. When Samsung paid millions to the NSA to design a security system to track and spy on others than they care !!!

[Q] knox 0x1 able to set up My Knox, so 0x1 don't really matter after all

So my knox is 0x1. I noticed on play store there is a my knox app. When i first tried to run it, it detected that I had a custom kernel. Something to that effect. I tried again and it brought me to tge set up screen.
Also i am still rooted. How is this possible?
Can anyone explain this at all? From how i seen members in xda explain how knox works, this should be impossible. Under phone info it says custom since im rooted. Knox is 0x1. Even had an error message on first install. Second try i was able to install it. Does anyone truly understand the way knox works?
..

kernels tripping knox

I used pingroot in order to not trip knox and it worked
But now i used simplekernel using flashify but it tripped knox i dont know why
Is there any way to untrip it and
Whats the point of ping pong if knox it going to get tripped by a rom or a kernel
hadihawat12 said:
I used pingroot in order to not trip knox and it worked
But now i used simplekernel using flashify but it tripped knox i dont know why
Is there any way to untrip it and
Whats the point of ping pong if knox it going to get tripped by a rom or a kernel
Click to expand...
Click to collapse
Any custom firmware trips it. Good kernel choice though :angel: See it positive, you're not alone with this. Knox blew a physical fuse, there is no way to reset it. On the Exynos Note 4 it was apparently possible to rewrite parts of the bootloader to change 0x1 to 0x0, but thats only a visual change, if someone looks deeper than that, they'll notice easily that it's blown.
The point of PingPong is to provide Root without tripping Knox, it's not made for anything beyond that
Sadly no way to reset Knox. Any custom recovery or kernel will trip it. The point of PingPong was to root devices without tripping Knox. For example, I'm running completely stock software, but wanted to root for AdBlocker, Greenify, and a couple other root-only programs. I did not want to trip Knox (not at least until Samsung Pay comes out). PingPong was for people like me who want root but not necessarily a custom kernel or ROM. Sorry.
Ohh thats a bummer now i have to stick with the annoying knox thing that keeps on going into my notifications
hadihawat12 said:
Ohh thats a bummer now i have to stick with the annoying knox thing that keeps on going into my notifications
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Click to collapse
I think you can use TitaniumBackup or something to freeze the Knox apps. I forget which one(s) but I believe I've seen threads around here that discuss it.

TWRP and root, and back to full stock

Hi,
I have been with AT&T for a long time. AT&T locks boot loader so there were limited options in rooting.
My understanding is that T-Mobile does not lock the boot loader. So the easiest way to root is to install TWRP using Odin and then use TWRP to flash SuperSU.apk. Is this correct? Does it trip KNOX?
Once installed, is there a way to uninstall it and revert back to full stock?
Thanks
redhonker said:
Hi,
I have been with AT&T for a long time. AT&T locks boot loader so there were limited options in rooting.
My understanding is that T-Mobile does not lock the boot loader. So the easiest way to root is to install TWRP using Odin and then use TWRP to flash SuperSU.apk. Is this correct? Does it trip KNOX?
Once installed, is there a way to uninstall it and revert back to full stock?
Thanks
Click to expand...
Click to collapse
Same AT&T situation here. Yes you can root with twrp and supersu zip. It does trip Knox. If you factory reset and flash a stock Odin firmware that should revert to full stock
Hmm, tripping KNOX would need void warranty right? Is there an alternative to root? Thanks
redhonker said:
Hmm, tripping KNOX would need void warranty right? Is there an alternative to root? Thanks
Click to expand...
Click to collapse
I've successfully brought in a device with a tripped Knox flag for warranty. I said Kies caused the problem (the word "lie" has such a negative connotation, but this was patently not true) and they were completely fine with that explanation, in fact they were tripping over themselves to make sure they could fix it for me. I guess that's my long-winded way of saying a tripped Knox flag doesn't prevent you from taking advantage of your warranty. Besides, I could swear I remember reading an article recently saying Samsung will now honor warranties even on devices where the Knox flag is tripped.
TLDR: A tripped Knox flag is no longer the black mark of death that it used to be

How can I intentionally TRIP KNOX? (yes I want to)

I want to trip the knox flag on a note 8 from tmobile. How can I? (yes I am intentionally trying to trip knox to 0x1)
Araltd said:
I want to trip the knox flag on a note 8 from tmobile. How can I? (yes I am intentionally trying to trip knox to 0x1)
Click to expand...
Click to collapse
The thing's people ask for on here.. Good luck trying to get it to do that without being able to 1. Root it or 2. Unlock the bootloader. Otherwise I don't see that happening.

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