USB drive connection between Android and Windows no longer working in Oreo (v8) - Android Q&A, Help & Troubleshooting

Hi everyone,
I often transfer files between my Samsung S7 Edge and my Windows PC through USB cable. However, after (making the mistake of) letting it upgrade to Oreo (v8.0), this is no longer possible: connecting the phone via USB to my laptop only shows charging information in the swipe-down top menu, and I no longer get the prompt asking whether I want to allow access to the phone's contents. Consequently, the phone's internal&SD memory no longer shows up under Windows Explorer.
I've been searching for a fix/workaround for hours (thanks Google for this quality time!). Some of the things I've tried that didn't work:
- enable/disable USB debugging mode under developer options
- change "USB configuration" (under Developer Options) to "MTP" and to all other options there
- use a different USB cable and USB port on the laptop
- search for apps on the Play Store that can help with this (didn't find any that actually do the job)
Connecting Android phones to Windows laptops to access their internal memory through USB cable has (bemusingly!) been a problem with this ****ty OS as long as I can remember, so it doesn't surprise me that users are having to spend even more time now to get it to work again.
Any suggestions much appreciated!

longtalker said:
Hi everyone,
I often transfer files between my Samsung S7 Edge and my Windows PC through USB cable. However, after (making the mistake of) letting it upgrade to Oreo (v8.0), this is no longer possible: connecting the phone via USB to my laptop only shows charging information in the swipe-down top menu, and I no longer get the prompt asking whether I want to allow access to the phone's contents. Consequently, the phone's internal&SD memory no longer shows up under Windows Explorer.
I've been searching for a fix/workaround for hours (thanks Google for this quality time!). Some of the things I've tried that didn't work:
- enable/disable USB debugging mode under developer options
- change "USB configuration" (under Developer Options) to "MTP" and to all other options there
- use a different USB cable and USB port on the laptop
- search for apps on the Play Store that can help with this (didn't find any that actually do the job)
Connecting Android phones to Windows laptops to access their internal memory through USB cable has (bemusingly!) been a problem with this ****ty OS as long as I can remember, so it doesn't surprise me that users are having to spend even more time now to get it to work again.
Any suggestions much appreciated!
Click to expand...
Click to collapse
Hi friend just dial *#0808# choose MTP+ADB click OK and Reboot your device . Try to connect again with usb cable in PC . Good luck

Teddy Lo said:
Hi friend just dial *#0808# choose MTP+ADB click OK and Reboot your device . Try to connect again with usb cable in PC . Good luck
Click to expand...
Click to collapse
Thanks - I tried that, but I still don't see the phone's memory as a USB drive, nor any permission prompt on the phone once I connect it.

longtalker said:
Thanks - I tried that, but I still don't see the phone's memory as a USB drive, nor any permission prompt on the phone once I connect it.
Click to expand...
Click to collapse
Try to reinstall drivers ,uninstall all previously installed use USBDEVIEW tool .
https://www.nirsoft.net/utils/usb_devices_view.html

Before I do that, I should note that, when I tried on a different Win 10 PC, I get the USB drive back no problem, so the problem is Windows/PC-related, it seems?!

Turns out that, when using another USB cable, the phone is once again seen as a USB drive. I didn't think the cable could make a difference! Hope it helps others

Related

USB is very complicated??

Hey.
I just got this phone, and man I cant get to USB mass storage!!
I got it to work once, but until then it is not working at all......
The USB icon keeps going on and off on the phone and I dont know how to fix this.....
Any help please?
awaisuk said:
Hey.
I just got this phone, and man I cant get to USB mass storage!!
I got it to work once, but until then it is not working at all......
The USB icon keeps going on and off on the phone and I dont know how to fix this.....
Any help please?
Click to expand...
Click to collapse
If you are on Windows: Samsung drivers installed?
Did you try different USB port?
Is USB debugging enabled? Settings->Applications->Development
What are the USB settings on the phone? Settings->Applications->USB settings
Mass storage mode doesn't work for me on Win 7 x64 I just use the media player setting and it works the same way as mass storage should.
It works for me just fine. One time it did do the flickering USB icon thing, but that turned out to be because the cable that I was using was going bad. It sounds like this may be what's going on in your case?
I clipped this from a post I made a few months ago...
Stresa said:
For those of you having a problem with Windows 7 recognizing your Vibrant ... here is how I fixed it on my system.
*Note: You do not need to load any special USB drivers for your phone to be recognized in Mass Storage mode in Windows 7.
*Warning: You follow these instructions at your own risk ... no screaming at me if you try it and something gets screwed up!
1) Navigate your way into the Device Manager / Universal Serial Bus Controller
2) Uninstall the device(s) "USB Root Hub" (My system had 2 listed)
3) You will lose mouse and keyboard control (because you just removed the USB Hubs)
4) Reset your PC and allow Windows to boot normally.
5) Go back to the device manager and wait for all of the "!" marks to go away as windows re-installs the USB Hubs and reinitializes all of your devices.
6) Make sure your Vibrant is in mass storage mode and has USB debugging OFF
7) Plug in your Vibrant via the USB cable and be amazed as windows recognizes your device and assigns the drive letters. After you select the mount option on your phone you will have normal access via windows explorer.
Hope this helps some of you out there !!!
~Stresa
Click to expand...
Click to collapse
Sent from Samsung Vibrant
Thanks for that I tried, but I still cant get anything to work!!
So frustrating.....whats wrong with this?

Copying problem from/to storage (USB)

I have an Samsung GS2 and i'm happy, but i have a problem with Win 7 Ultimate X64:
After 2.3.4 update, when i try to copy something from/to Phone/Card, My computer stop responding and it shows the error: "A device attached to the system is not functioning " and the mobile is showing on display "synchronizing". I have reinstalled the Windows but the problem persists.
I tested on a Windows XP x86 and it works grate.
What can i do to fix this problem?
anyone know this problem?
Looks like a drivers problem to me, if you didnt already, try to reinstall latest version of Kies (but dont forget to kill the kies process before using Odin if you plan to use it)
rembrandtlnx said:
Looks like a drivers problem to me, if you didnt already, try to reinstall latest version of Kies (but dont forget to kill the kies process before using Odin if you plan to use it)
Click to expand...
Click to collapse
I tryed to reinstall Kies and drivers but with no succes.
I have this problem too and i resolve it by turn the plane mode on, don't know why but now all is ok ..
Try this.
1. Go to settings --> wireless and network --> usb --> usb mass storage
2. connect the usb cable
3. turn the usb mass storage (the android icon changes to orange now)
Go to my computer and you will now see phone and sd card storage as seperate....you should be able to copy fine now.
arkantos.inme said:
Try this.
1. Go to settings --> wireless and network --> usb --> usb mass storage
2. connect the usb cable
3. turn the usb mass storage (the android icon changes to orange now)
Go to my computer and you will now see phone and sd card storage as seperate....you should be able to copy fine now.
Click to expand...
Click to collapse
same problem :/
Hello!
I know this topic is old but I had the same problem with my Galaxy Note this morning and the solution was to disable USB Debugging.
Just to at least mark this topic as solved.
Cheers,
Arkymedes
For me help different usb cable. On Note 4.
Simple fix
x|RAY [LT] said:
For me help different usb cable. On Note 4.
Click to expand...
Click to collapse
I had this problem with my Galaxy Note 4. I was using the original USB cable which was supplied with the phone. The error was showing up at random stages of the file transfer process - sometimes near completion, sometimes after a second or so; which indicates to me that it may be a hardware problem. So, I then tried using a different USB cable (cheapie from eBay), and it works fine! No brainer fix :silly::silly:
Same issue here - bad cable again in my case. Got a decent quality one and it works fine.
This worked on my Note 4 - Simple Settings -> Developer opions -> Check USB Debugging

ICS and USB debug/Mass storage

With the new ICS firmware (and I don't know if its all ICS) you need to turn off debug in order to use Mass Storage.
Is there any application or other way around this? It gets a little annoying to always have to do this.
Titanium backup needs debugging on for some of my apps and if not using mass storage mode the phone connects via MTP mode which is very slow
I would willingly pay for an app/widget that does the following
Once pressed turns off debug and asks you to plug in USB for mass storage.
Prior to disconnecting the USB cable you select to disconnect which then un-mounts the storage and then turns back on debug
figure should be easy to make for some dev out there
Anyone have an idea on this?
Guess no one out there has an idea
Hmm, for me the only difference running ICS and checking or unchecking dev option/USB debugging is whether or not I can manually unmount the phone in Windows, it always connects as a media device and I have no otion to turn that off.
Mediamonkey takes forever when my phone is connected as MTP (say 15 minutes to build the sync list?), and the only real option to use it to send fresh music to my phone WAS connecting it as mass storage (15 SECONDS for the sync list).
So I would really really appreciate any hints on how to get my S2 to connect as mass storage. It's the official ROM rooted using Chainfires respective kernel.
Ciddy said:
Hmm, for me the only difference running ICS and checking or unchecking dev option/USB debugging is whether or not I can manually unmount the phone in Windows, it always connects as a media device and I have no otion to turn that off.
Mediamonkey takes forever when my phone is connected as MTP (say 15 minutes to build the sync list?), and the only real option to use it to send fresh music to my phone WAS connecting it as mass storage (15 SECONDS for the sync list).
So I would really really appreciate any hints on how to get my S2 to connect as mass storage. It's the official ROM rooted using Chainfires respective kernel.
Click to expand...
Click to collapse
Or at least an app that selects and deselects the option automatically as I mention above.
Sure a dev somewhere can make lots of money for an app like this
Solution found (works for me);
http://www.jayceooi.com/2012/03/14/...storage-on-android-4-0-ics-samsung-galaxy-s2/
How to enable USB mass storage on Android 4.0 ICS Samsung Galaxy S2?
Bring up Settings.
Click More… (under Wireless and network).
Then select USB utilities ~ Set USB cable connection mode.
Select Connect storage to PC then.
Connect USB cable from phone to PC.
Select Turn on USB storage.
That’s all.
http://www.jayceooi.com/2012/03/14/...storage-on-android-4-0-ics-samsung-galaxy-s2/
Ciddy said:
Solution found (works for me);
http://www.jayceooi.com/2012/03/14/...storage-on-android-4-0-ics-samsung-galaxy-s2/
How to enable USB mass storage on Android 4.0 ICS Samsung Galaxy S2?
Bring up Settings.
Click More… (under Wireless and network).
Then select USB utilities ~ Set USB cable connection mode.
Select Connect storage to PC then.
Connect USB cable from phone to PC.
Select Turn on USB storage.
That’s all.
http://www.jayceooi.com/2012/03/14/...storage-on-android-4-0-ics-samsung-galaxy-s2/
Click to expand...
Click to collapse
Thanks for the info but I already knew this.Also you didnt need all these steps in gingerbread and previous software versions.
Also for people using USB debug this must be turned off before being able o do all of the above.
Im just saying an app can be made that does all of this with one click
Well, get onboard here, test and say if it works.
I have USB Debugging always on and I am currently running LP7 version of ICS.
When I plug in the the phone I get the Media Device (MTP) coming up on the phone - which is ticked.
In Windows Explorer (Windows XP) just below Control Panel (in the folders window) is a +GT-I9100. Clicking on the + I see a subfolder +Phone The items in this folder are the Internal SD of the phone.
From this I just drag and drop. I haven't noticed any difference in speed between this new way and the old method in Gingerbread.
fred_up said:
I have USB Debugging always on and I am currently running LP7 version of ICS.
When I plug in the the phone I get the Media Device (MTP) coming up on the phone - which is ticked.
In Windows Explorer (Windows XP) just below Control Panel (in the folders window) is a +GT-I9100. Clicking on the + I see a subfolder +Phone The items in this folder are the Internal SD of the phone.
From this I just drag and drop. I haven't noticed any difference in speed between this new way and the old method in Gingerbread.
Click to expand...
Click to collapse
Try transferring a large file you will see the difference between transfer speeds in MTP mode and mass storage.
Also with MTP you can only do one thing at a time. For example let's say you are transferring files. While doing that you want to erase something else. It will wait for the original transfer to finish prior to starting
VAXXi said:
Well, get onboard here, test and say if it works.
Click to expand...
Click to collapse
But will this work even with debug on?
Yes. As mentioned in the linked post:
- connect cable
- classic "usb connected" notification appears in notification bar with option to do usb mount
- adb available.
Doesn't like my Mac either
When connecting my galaxy s2, I get the attached error.
fred_up said:
I have USB Debugging always on and I am currently running LP7 version of ICS.
When I plug in the the phone I get the Media Device (MTP) coming up on the phone - which is ticked.
In Windows Explorer (Windows XP) just below Control Panel (in the folders window) is a +GT-I9100. Clicking on the + I see a subfolder +Phone The items in this folder are the Internal SD of the phone.
From this I just drag and drop. I haven't noticed any difference in speed between this new way and the old method in Gingerbread.
Click to expand...
Click to collapse
MTP wont even work properly on my Windows 7 machine. It refuses to update the explorer process as long as the phone is plugged in. So navigating the phone means a lot of plugging and unplugging to get anything out of it.
Changing to UMS means my 2 devices (Internal SD and External SD) are visisble right away, but sadly are not displayed with any storage bars underneath . As a result I can't access them anyway and the second my phone goes to standby it stops the "process".
So any help or hints how to get my damned phone to actually work and show the storage bars underneath is most welcomed.

Question Phone won't connect to pc via usb

My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
That's strange, either your port is damaged or you don't have drivers installed. I've heard if this happening on Windows 11, never had a problem on Linux
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
Do you have the latest USB drivers installed?
Get the Google USB Driver | Android Studio | Android Developers
The Google USB Driver is required to perform adb debugging on Windows with Google devices.
developer.android.com
The drivers are installed. My home pc is what I used to unlock/root the phone.
When I look at Show Hidden Icons -> Safely Remove Hardware and Eject Media, there is an option to remove Pixel 6. Yet it doesn't display under File Explorer or XYplorer.
If I start up my Arch (linux) vm with VMware Workstation Pro under Removeable Devices there is an entry for Google Pixel 6 with the option to Connect (Disconnect from Host). The contents can be under Arch.
Have you tried different cables & different ports? Sometimes the cable is the problem for me.
Different cables/ports had no effect.
I've got the same issue, what's weird is I can move files with ADB but can't in Windows.
If you figure anything out please hit this back up?
First make sure you have a good usb cable.
Some cables are only made for charging.
Second install the USB drivers from Google.
If you can transfer files, but can not use ADB/Fastboot, then it is a driver issue.
vandyman said:
First make sure you have a good usb cable.
Some cables are only made for charging.
Second install the USB drivers from Google.
If you can transfer files, but can not use ADB/Fastboot, then it is a driver issue.
Click to expand...
Click to collapse
Cables/drivers are good. ADB/fastboot work fine it's the transferring of file/recognision of device in windows explorer that is the issue.
thecdn said:
it's the transferring of file/recognision of device in windows explorer that is the issue.
Click to expand...
Click to collapse
Switching from charging mode to file transfer mode in the Connected devices/USB menu should give you access to Android's internal storage from Windows. USB debugging or other Dev options aren't necessary.
I had this same problem. Connecting to pc would show connection options but they were all greyed out and the phone would only charge. I couldn't find any option in the standard settings to change this.
Eventually I found 'default usb configuration' in dev options. Default was set to 'charge only'. You can sort it from there.
edit to add: although re-reading op you may have tried this already.
I solved mine by setting to PTP mode then the PC started to recognize the phone connected
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
It's the stupid Windows drivers. There is an .inf file you need to either edit or delete but I forgot which. Might be wpdmtp.inf in the windows directory, right click and install. You might have to uninstall the driver in device manager first, the one with the exclamation mark if it's there. Sorry it's been about 3 or 4 years since I have done this but it's most likely a driver issue.
Mike Tanner said:
I solved mine by setting to PTP mode then the PC started to recognize the phone connected
Click to expand...
Click to collapse
I'm checking this on my work pc. It gives me access to DCIM and Pictures folders only. Which give me something to work with at least.
thecdn said:
I'm checking this on my work pc. It gives me access to DCIM and Pictures folders only. Which give me something to work with at least.
Click to expand...
Click to collapse
I agree about drivers, that they're either corrupted or incomplete. What's going on in Windows Device Manager when the phone is in a certain state?
During normal operation I assume the general purpose driver is always visible.
Device Manager > Portable Devices > Pixel 6
In fastboot mode with USB debugging enabled, is this driver showing up?
Device Manager > Android Device > Android Bootloader Interface
While Android is running with USB debugging enabled, do you see an ADB driver (the daemon may need to be started)?
Device Manager > Android Device > Android Composite ADB Interface

[CLOSED] usb not recognized problem

Hello, I'm facing this problem from many years in my phone, i can't plug in my mate 10 to any pc, it always says usb not recognized,
all drivers installed correcly with hisuite , my cable usb is new,
i changed today the USB charging port of the phone at Huawei care service, and i reset factory the phone , still same problem.
I'm still having the same stock rom on the device,
is the "usb not recognized" problem can be a software problem in the phone? thank you for your experience.
chahine21 said:
Hello, I'm facing this problem from many years in my phone, i can't plug in my mate 10 to any pc, it always says usb not recognized
Click to expand...
Click to collapse
I'll try to help you but I'm not an expert, and yet I've had EVERY problem you seem to be speaking about.
a. I have had broken USB ports
b. I have had broken USB cables
c. I have had the USB drivers not install on Windows
etc.
Given I've had some of the same problems, I feel for you, so my first advice is to simply give up on USB for everything that you can.
Specifically, if you can turn on USB debugging and Wireless debugging in the Developer options, you can operate the phone over Wi-Fi using the Windows monitor, keyboard and mouse as shown in my screenshots below.
You don't need anything installed on Android to use these FOSS solutions on Windows to operate the entire phone over Wi-Fi as of Android 12 (which eliminated the need for an initial USB connection to establish the Wi-Fi connection).
In summary, I have had similar problems with USB where I've given up on USB and switched to operating Android over Wi-Fi and even mounting the entire Android file system as a Windows drive letter over Wi-Fi using free software.
a. adb
b. scrcpy
c. vysor
d. webdav
Use Windows Event Viewer to check for error messages on the PC.
If the problem is the PC it will likely show up there and give you more troubleshooting clues.
Thread closed at OP's request.

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