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I've been having a weird problem with my Vibrant for the past ten hours or so, and can't seem to find a solution. I was running stock rooted JI6 and attempted to apply some app updates through the Market, but began getting network connection errors. I gave it several minutes, and when it refused to let me in, I restarted the phone, which had no effect. I did an ODIN restore and reverted to factory settings, and the phone refused to sign me into my Google account, saying it couldn't establish a reliable connection. I hunted around and eventually got signed in using the YouTube app workaround, but now when I try to access the Market it says the server is unavailable.
I haven't heard any buzz about a major outage, so I assume this is not something on Google's end. For the record, my connection is fine (tried to sign in to Market on both 3G and WiFi, no go, but browser and other internet-connected apps work fine, as do Google's sync services once I've managed to sign in through YouTube), and my Google account appears entirely normal PC-side. I saw an old thread about people having problems in China etc. after Google was partially blocked there, but as I'm in the United States, I don't think that applies. I am completely at a loss, and now I'm stuck with a factory-settings phone with no apps because I can't get into the Market.
I've followed the XDA forum for a couple months now, but this is my first post. I'll be heading to a T-Mobile store to ask them about it later today, but I'm hoping you folks will be able to shine some light on the subject in the meantime and perhaps even save me the trouble. I'm still pretty new to smartphones and Android, so go much beyond rooting and ODIN 101 and I'm quite ignorant. Any insight would be appreciated. Thanks for your attention!
Market works fine on my end. Try clearing the data on market that has helped me in the past. From home screen menu/ settings/ applications/ manage apps/ market/ clear data and cache reboot.
There's no entry for the Market in my apps list, since it's pre-installed.
zorak950 said:
There's no entry for the Market in my apps list, since it's pre-installed.
Click to expand...
Click to collapse
Click All filter at the top
No change.
My market front page, the little circles with a right pointing arrow seems to be missing be all catagories except one, so I can't view app categories properly.
I'll attch a pic so can see what I mean. Anyone else had this problem, perhaps something to do with flashing roms?
I have the same problem, got after I cleared market data. Let me know if you fond a way to get them back!
Same here...
I did a factory reset but i still have the same problem
same to me, kinda strange...
same here, got it after installing starburst rom
Clear all data in the app, then remove your google account, then add your google account back under account/sync.
I had a similiar problem yesterday with Movies not showing and that is how it was fixed.
bbeelzebub said:
Clear all data in the app, then remove your google account, then add your google account back under account/sync.
I had a similiar problem yesterday with Movies not showing and that is how it was fixed.
Click to expand...
Click to collapse
I´ve tried to solve it few times. But take no effects to me.
I didn't even notice it until now, but yes, my Market has the same issues. There are only two categories that work for me. I don't remember exactly which ones, but they're both the "top something" (top free, top paid, etc) type categories.
can anyone reproduce that?
thx in advance
Hmmm. Odd. I've had it happen twice (I did a reformat in between fixes so it came back), both times the method above fixed it.
The first time just movies was missing, the second it was movies and books. Both times fixed.
Same thing happened to me i called googles android market department and they said its a issue that is happening with the market and they are working on getting it fixed :-/
The movies section disappeared once i installed starburst. Last night when I went into the market, it asked me to accept the T&C and the movies tab was back. Seems like a server side issue to me.
Hi,
When I am on a data connection, if I open play store on my phone, I am able to download & update apps, but I cannot see the icons or screenshots that is displayed on any app's page. The screenshot area says "Couldn't load screenshots - Retry".
I repeat that I can download & update apps just fine.
Even the main page (the featured app page that appears whenever you start play store) displays images as grey squares, but the text displays perfectly.
However everything works perfectly on WiFi. This issue occurs only while I'm on data.
Thanks.
roycejp said:
Hi,
When I am on a data connection, if I open play store on my phone, I am able to download & update apps, but I cannot see the icons or screenshots that is displayed on any app's page. The screenshot area says "Couldn't load screenshots - Retry".
I repeat that I can download & update apps just fine.
Even the main page (the featured app page that appears whenever you start play store) displays images as grey squares, but the text displays perfectly.
However everything works perfectly on WiFi. This issue occurs only while I'm on data.
Thanks.
Click to expand...
Click to collapse
could be a few things, firstly what data connection are you how, gprs, hspda, hspa+ , 4g
secondly your signall strength, how many bars and thirdly if these are all ok, i think there might be a setting in either the browser or market to tell the phone whether to display images while on data connection, this setting is there for people with low data allowance, but this shouldnt be the problem unless you have previously changed this yourself, as it is set to show images default
I am on a 3G connection.
There is no speed or connectivity problems as I can download even large apps smoothly & instantly.
All web-browsing, internet radio etc, works fine.
It is only in play store I cannot see images & icons. I get "could not download screen shots - Retry".
If, as you say, there is a setting to not display images in play store, please tell me where it is ?
Thanks!
I have similar issue on my Nexus 7 after updating to v4.2.2
I have similar issue on my Nexus 7 after updating to v4.2.2. Google Play won't show any screenshots and Google Currents won't show any images. EVERYTHING else works ok.
Unfortunately, I still hasn't found a solution to the issue. Just living with it.
Does it work ok with Wi-Fi? Mine does. I only get the problem with data connection.
If you haven't rooted or installed a custom Rom, you could take it to the service centre, and see what they have to say.
Sent from my GT-I9082 using Tapatalk 2
same issue
Hi.
I have the same issue. When I travell to my second home with another wifi, I don't see screenshots in Play app. I don't see also thumbnails in Youtube app. Everything other works fine. Playing videos, web, mail... Nexus 7, wifi connection only.
roycejp said:
Unfortunately, I still hasn't found a solution to the issue. Just living with it.
Does it work ok with Wi-Fi? Mine does. I only get the problem with data connection.
If you haven't rooted or installed a custom Rom, you could take it to the service centre, and see what they have to say.
Sent from my GT-I9082 using Tapatalk 2
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Click to collapse
I found it. You have to set your DNS server to 8.8.8.8 or 8.8.4.4. See http://forum.xda-developers.com/showthread.php?t=1888200
Laubrino said:
Hi.
I have the same issue. When I travell to my second home with another wifi, I don't see screenshots in Play app. I don't see also thumbnails in Youtube app. Everything other works fine. Playing videos, web, mail... Nexus 7, wifi connection only.
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Click to collapse
Hey guys ... Im running Eclipse's GE Rom and things have been working great until today. I use the Verizon Range extender at my house so at home on wifi, but when I left my house today I tried to do some online banking on my phone and the app kept saying no data. I looked at the phone and it was showing full bars with 4G. I then tried Facebook and everything loaded fine, then tried a Google search in Chrome and it pulled up results fine, so I went back to the app and tried again with no luck. I thought maybe it was a bug with the app so I deinstalled and opened up the Play store to reinstall and thats when the Play store said no data as well. I think check Gmail, and again no data, tried another google search and it worked fine, check facebook again and it was working fine. So I figured I would just login to my banking via their website, searched for the bank site on google which the search pulled up fine tapped the link/url and the web page wouldnt load.
So long story short data works on some stuff but not all:
Worked on Facebook
Worked on Chrome For Searches but will not load web pages
Will Not Work On Play Store
Will Not Work On Gmail
I tried turning data on and off and had no luck
I tried rebooting 2x and no luck
Any thoughts???
Update:
now it seems to be working fine again .... maybe its an area issue as I drove to work and now it works fine.
Hey guys, I have been having troubles with Play Store recently. I have been trying to download several apps/games and they take forever to download. It does not matter if it's a 5mb app or a 1.5gb game. It looks to be downloading at about 300kb/s when my internet is 30/5mbps. I have ran speed tests on my phone and I am getting my advertised speed and I have also cleared the Play Store and Google Services data and rebooted but still no luck. I get this problem when I am at home or away on a totally different network. Has anyone else had issues with slow downloads?
My second issue deals with the carrier billing option... Ever since I got my Note 3 I have lost the ability to Bill to Sprint. My girlfriend still has the option and we are on the same plan. I have tried using 3G as well as 4G and still no luck. I have contacted Sprint and they have been no help. I also checked to make sure that I don't have any blocks on my line that would prevent this. My Google Wallet account only has my CC for my Play Music Subscription. I am clueless on this issue. Anyone have any ideas?
nolimit06 said:
Hey guys, I have been having troubles with Play Store recently. I have been trying to download several apps/games and they take forever to download. It does not matter if it's a 5mb app or a 1.5gb game. It looks to be downloading at about 300kb/s when my internet is 30/5mbps. I have ran speed tests on my phone and I am getting my advertised speed and I have also cleared the Play Store and Google Services data and rebooted but still no luck. I get this problem when I am at home or away on a totally different network. Has anyone else had issues with slow downloads?
Click to expand...
Click to collapse
Started noticing this same thing recently. Was wondering if it was just me...
Edit: download speeds seem to be hit or miss. Sometimes they blaze others they crawl...
Swyped from mobile, Samsung Galaxy Note® 3 using Tapatalk.
Alright, Here is my .2 on the issues you are talking about..
About the speed, I have no clue.
About the carrier billing option, I do have a clue.
So I initially rooted my phone with the CF-Root method and was able to get carrier billing up until a few days ago. I talked to google about the issue and they said it was carrier related. I went into the sprint store and talked to my sales agent that I always go through when ever I need anything sprint related. He had his sales support, customer care, and advanced technical all conferences on the line to figure out what the issue was. Long story short after all the troubleshooting they said it was an issue with the phone. So, after ordering the replacement I have no had the issue with the new one, however.. its not rooted and all stock in fear of losing my bill to carrier options. They didn't ask if my phone was rooted, or even cared to check the status of the phone. I had tripped knox, and kernel counters and was running the MININI3 rom with Freeza's beast mode. kernel like in my sig.
I do want to mention that Ive also never had carrier to billing option on the phone since ive had it.. so if you had it and then lost it.. it is software related and if going back to stock everything (which is what I did) and it still didn't allow the option.. then your phone is hosed.. I do suggest you attempt a warranty swap or have sprint investigate and come to the conclusion that its the phone.
nolimit06 said:
Hey guys, I have been having troubles with Play Store recently. I have been trying to download several apps/games and they take forever to download. It does not matter if it's a 5mb app or a 1.5gb game. It looks to be downloading at about 300kb/s when my internet is 30/5mbps. I have ran speed tests on my phone and I am getting my advertised speed and I have also cleared the Play Store and Google Services data and rebooted but still no luck. I get this problem when I am at home or away on a totally different network. Has anyone else had issues with slow downloads?
My second issue deals with the carrier billing option... Ever since I got my Note 3 I have lost the ability to Bill to Sprint. My girlfriend still has the option and we are on the same plan. I have tried using 3G as well as 4G and still no luck. I have contacted Sprint and they have been no help. I also checked to make sure that I don't have any blocks on my line that would prevent this. My Google Wallet account only has my CC for my Play Music Subscription. I am clueless on this issue. Anyone have any ideas?
Click to expand...
Click to collapse
Yeah , it's the problem of stock rom..
Basically its a software problem.
Noticed this consistently as well while using my Wi-Fi but when I turn wifi off and use mobile data I'm getting blazing speeds that I used to get with my wifi...don't get it.
Sent from my SM-N900P using XDA Premium 4 mobile app
bill to sprint
So does anyone actually have bill to sprint working on a rooted kitkat rom?
I had the option there on sacs kitkat, but kept getting an error about them not being able to verify my account, which I came to the assumption it was because I was using google voice integrated with my phone number. So I disabled the google voice integration, updated prl & profile, but the option is no longer even there.
I've tried restoring sacs, I've tried installing the stockish odex rom, and now I'm downloading the stock unrooted rom to go back to stock & start again. Just curious if anyone has had any success with this.
Thanks.
update- restored to stock unrooted & still not showing the option
update 2- i had 2 google accounts on my phone, when I switched to the main account (never used for carrier billing before), it gave me the option & I was able to set up "bill to sprint", but when I tried using my other google account, the one that I have all previous purchases attached to, it did not give me the option, even after deleting the other account off of the phone.
So I'm not exactly sure what it all means, but at least a possible workaround is to use a fresh google account?? Hope that helps somebody.
google has issues!
nanas9 said:
So does anyone actually have bill to sprint working on a rooted kitkat rom?
I had the option there on sacs kitkat, but kept getting an error about them not being able to verify my account, which I came to the assumption it was because I was using google voice integrated with my phone number. So I disabled the google voice integration, updated prl & profile, but the option is no longer even there.
I've tried restoring sacs, I've tried installing the stockish odex rom, and now I'm downloading the stock unrooted rom to go back to stock & start again. Just curious if anyone has had any success with this.
Thanks.
update- restored to stock unrooted & still not showing the option
update 2- i had 2 google accounts on my phone, when I switched to the main account (never used for carrier billing before), it gave me the option & I was able to set up "bill to sprint", but when I tried using my other google account, the one that I have all previous purchases attached to, it did not give me the option, even after deleting the other account off of the phone.
So I'm not exactly sure what it all means, but at least a possible workaround is to use a fresh google account?? Hope that helps somebody.
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Click to collapse
I do not know what is going on with Google, I also cannot get back my paid apps, I had a phone that was rooted, took it back unrooted, they could not get it to work, then they gave me a new phone and that also did not solve the problem, so once again there seems to be some kind of software problem going on at google, when I used my other gmail account all my downloads were working except the ones that I paid for and that was over a month ago, so right now I am not a happy cus!tomer, Just my two cents
tuemuch said:
I do not know what is going on with Google, I also cannot get back my paid apps, I had a phone that was rooted, took it back unrooted, they could not get it to work, then they gave me a new phone and that also did not solve the problem, so once again there seems to be some kind of software problem going on at google, when I used my other gmail account all my downloads were working except the ones that I paid for and that was over a month ago, so right now I am not a happy cus!tomer, Just my two cents
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Click to collapse
Do you have both google accounts synced on the phone? (settings -> general -> accounts -> add account -> google...) What I had to do was add both google accounts to my phone.
I have to switch to the new account to download new apps so I can "bill to sprint", then I switch to the old account to download previously purchased apps. ( to switch accounts, there is a drop down list of accounts that shows when you hit the 3 lines in the top left corner on the home page of the play store & then the little arrow next to your gmail address)
tried that!
nanas9 said:
Do you have both google accounts synced on the phone? (settings -> general -> accounts -> add account -> google...) What I had to do was add both google accounts to my phone.
I have to switch to the new account to download new apps so I can "bill to sprint", then I switch to the old account to download previously purchased apps. ( to switch accounts, there is a drop down list of accounts that shows when you hit the 3 lines in the top left corner on the home page of the play store & then the little arrow next to your gmail address)
Click to expand...
Click to collapse
I tired that several times, it won't down load regular apps now! thanks for the ideal!