Speaker crackling - Huawei Mate 20 Pro Questions & Answers

My Mate 20 Pro shows a crackling symptomatic whenever i do sth. that would emit a sound.
Even with the speaker disabled (vol. on 0)!
How-To:
1) Get in a quiet location & Turn down the media volume to 0 (mute)
2) Open any audio playing app (Telegram, Whatsapp, Spotify, Youtube etc.)
3) Press your ear against the USB-C charging port (if you hear some faint whitenoise coming out of it, wait until its gone. If you dont hear anything continue with 4)
4) With the phone still muted perform an action that would trigger a sound from within the application (play video / music, or send a message)
5) You should hear an audible *POP* sound coming from the speakers.
// If you cant hear it try this:
A) Get an audio file between 50-100hz and play this after you completed steps 1-3
(I tried toggling mono sound too)
If you still didnt hear anything i need to RMA my unit :S
Expected behaviour:
- The audioIC should not power up if the volume is 0.
- No crackling on normal audio playback.
Kind regards
Martin

Tried all your steps and have no sound whatsoever. It is probably your device that has a fault. Sorry

Already checked with some pr guys theres an update being rolled out to fix this issue. Whats your Version? Im on .108.
Thanks for checking though!

MartPwnS said:
Already checked with some pr guys theres an update being rolled out to fix this issue. Whats your Version? Im on .108.
Thanks for checking though!
Click to expand...
Click to collapse
I'm still on 108 too. I can hear that pop when I send messages on WhatsApp when it's on silent

Yep on 108 and have the same thing, apparently a software update will be available soon

Confirmed fixed with .122

Gaming crackling
I also have the issue you mentioned. I'm on .153
But I have a issue that is driving me crazy.
When I play games I hear a random crackling in top speaker. Its a crack during music not constant but random. I tried several games and it's constant .
I called assistance they don't know about this problem.
Can't seem to reproduce in music or videos.
Can someone help me? Give some pointer or how to properly test this?
Thanks.

@MartPwnS
Are you sure the issue is fixed permanent with the update? Have a new device (regular Mate 20) here on .108 with that issue and if I update I can`t return it to the seller. I`d like to keep the device.

@illyone might be too late but theres no crackling noticeable anymore.

MartPwnS said:
@illyone might be too late but theres no crackling noticeable anymore.
Click to expand...
Click to collapse
Ah, thanks mate! Then I am gonna keep the device. Cheers!

Related

[Q] Audio issues? Anyone else?

Just wanted to know if anyone else have audio issues. I'll explain.
When I leave my tablet to sleep some minutes, or a while, or some hours, sometimes after resuming it, it will not have sound anymore. And actually, any attempt of playing sounds (for example...the keyboard "tick" sound..) will make my tablet to play "SHSHSHHSHSHSHSHSH" (noise..) for about 4 or 5 seconds. This will repeat everytime I try to play something. The fix is to reboot, but its kinda depressing showing off the tablet and it fails like that D: LOL
Thanks!
last bump? Anyone?
I have not - it could be a hardware defect. Have you tried it in stock (or are you in stock right now?)
A few users have mentioned audio static at times, but I have never had this issue.
Never any problems since buying the tablet in late November. I would exchange the unit wherever you bought it.
pmcnano said:
Just wanted to know if anyone else have audio issues. I'll explain.
When I leave my tablet to sleep some minutes, or a while, or some hours, sometimes after resuming it, it will not have sound anymore. And actually, any attempt of playing sounds (for example...the keyboard "tick" sound..) will make my tablet to play "SHSHSHHSHSHSHSHSH" (noise..) for about 4 or 5 seconds. This will repeat everytime I try to play something. The fix is to reboot, but its kinda depressing showing off the tablet and it fails like that D: LOL
Thanks!
Click to expand...
Click to collapse
That's exactly what mine is doing. After the reboot, it's fine...makes me think it's not hardware. I'm running TNTlite 3.1.2. Didn't have it in 2.4. What are you running? Also running the lag patch.
This actually just happened to me yesterday -- the "SHSHSHSHSHSHS" static playing quite loud. I muted all sound (i.e. Silent Mode) and it stopped -- but when I re-enabled sound and started an app with music, it returned.
BTW: I am running Vegan Beta 4...
Rebooted and it has gone away (for now) -- but I notice something strange now...
Perhaps someone else can reproduce this:
1) Put tablet in Silent mode (from settings, not via Volume rocker)
2) No sounds should be heard when clicking any apps in drawer, home button, etc.
3) Re-enable sound from Sound settings (Turn OFF Silent mode)
4) Using the volume rocker, turn the volume all the way down until it is supposed to be "OFF" (Media Volume Speaker is grey and has an "X" beside it)
5) Click on any apps in drawer, you should hear a very faint "click" when you select that shouldn't be there normally
Interestingly, it also happens for some touches of the capacitive "hard" buttons -- mainly Menu and Back since almost all apps have those options. "Home" and "Search" do not seem to trigger sounds...
A strange glitch to be sure but one I can live with (it's Beta software after all) -- wondering if anyone else has this as well?
**UPDATE: Weird...While the above problem still exists, I noticed that sound seems to play properly (i.e. without static, noise, etc) when you go into the Sound settings menu, select Volume, and turn OFF the "Use incoming call volume for notifications" -- which gives you an extra slider to set. After setting that slider to any value, the problem hasn't reappeared and sound seems clean (so far)
Perhaps not having the "phone" functions in the tablet borked the setting? Nothing to read from? And force assigning a value helps?
It happened to me for the first time yesterday watching videos on CNN. I believe it was the video about Brett Farve getting fined for not cooperating with the NFL. I stopped the video and started again, and it was fine from that point on.
Same here on zpad ...except no shhhh sound or whatever just silence when trying to play music....so annoying
actually even a reboot isn't fixing it now...still no sound at all
well im glad im not alone, i dont think its a hardware issue
pmcnano said:
well im glad im not alone, i dont think its a hardware issue
Click to expand...
Click to collapse
Fwiw i flashed vegans latest build and probem is fixed for now...zpad ws causijg me all kinds of hell....but i liked it best
FYI: The "Shshshshshsh" came back on my GTablet last night and it was LOUD...
Had to reboot to get it to clear...muting sound didn't seem to work to stop it...
Will be flashing Vegan Beta 5.1 so hopefully it will go away with a Wipe...
Same problem here too... even happened in VEGAN 5.1 last night so I flashed to TNT Lite 4.0 and it happened there as well.
This happens when I use Fring. I get an extremely loud noise from connection till close. Since we are discussing sound issues, I'm not getting any sound from my avi files. It shows beautifully but no sound. I tried many players but no success. Anyone experience this?
Scott
I only get sound from ac3 encoded avi files when using rockplayer software decoding.
I get a constant low static noise thru headphones. Also a pop sound every now and then.
Sent from my GTablet-TnT-Lite using Tapatalk
I occasionally get a nonstop static SHHHHHH that is only corrected by rebooting. Had it with every version of TnTlite, never happened when I had vegan
So hardware or software problem? Is anyone for sure yet?
now mine is doing something else strange....media volume, when hitting hte rocker is stuck on silent....when I go into sounds, make sure silent is off....and increase media volume under volume....then hit ok...I go back into volume and it has reverted back to 0%....can't figure it out...
vegan 5.1 with cleymson kernel
Same issue here. I have actually had it happen while using it from a fresh boot...no sleep

[Q] Sound "buzzing"

Hi,
I noticed, that whenever I playback a sound (music, video, ...) there is a constant buzzing that keeps on after the sound playback stopped for about 1-2 seconds. Do you have this problem as well? It's kinda annoying me.
If I remeber correctly I had the same problem with one of my previous devices, but I can't remember which device it was and if or how I fixed it
regards,
Hidden
Hidden92 said:
Hi,
I noticed, that whenever I playback a sound (music, video, ...) there is a constant buzzing that keeps on after the sound playback stopped for about 1-2 seconds. Do you have this problem as well? It's kinda annoying me.
If I remeber correctly I had the same problem with one of my previous devices, but I can't remember which device it was and if or how I fixed it
regards,
Hidden
Click to expand...
Click to collapse
Issue here aswell. From day 1 of purchase. Not a massive issue though as it's not there during music playback. Only after.
Are you using headphones or the internal speaker?
Hidden92 said:
Hi,
I noticed, that whenever I playback a sound (music, video, ...) there is a constant buzzing that keeps on after the sound playback stopped for about 1-2 seconds. Do you have this problem as well? It's kinda annoying me.
If I remeber correctly I had the same problem with one of my previous devices, but I can't remember which device it was and if or how I fixed it
regards,
Hidden
Click to expand...
Click to collapse
Hi, I face the same problem, the buzzing sound will appear after music/sound being played...It's very annoying...Anybody got the solution for this issue? I already format the phone and repair the firmware update using PC companion but still got the issue....
vipstyler said:
Hi, I face the same problem, the buzzing sound will appear after music/sound being played...It's very annoying...Anybody got the solution for this issue? I already format the phone and repair the firmware update using PC companion but still got the issue....
Click to expand...
Click to collapse
try and see if turning off clear audio and the other sound enhancements helps
I already try to turn off the clear audio and other sound enhancement, but still got the buzzing noise....
I had this problem with my C6806, sometimes it's gone after I changed few setting on audio effect, but still, it will come back. The problem persist after couple firmware update, so I think it's hardware problem.
I just got a new C6833 couple days ago, it's dead silent , no problem.
I think it's just randomly effecting some of batch.
same problem of static noise from speaker especially with battery below 50%, I think it's a software problem.

[Q] Popping sound between songs

So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Try resetting your phone if it stops the problem, otherwise, try flashing stock firmware, this will not trip your knox. If the issue is not resolved, return the handset for a replacement.
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Are you using Bluetooth? Could be an interference somewhere or your volume on the phone is turned up too loud.
Sent from my SM-G900T using Tapatalk
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Is your phone connected to your car's speaker? Or are you just playing the music over your phone?
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
I have the same problem. It is not too often, but it does happen every once in a while. I notice it more when connected to car speakers (via cable, no bluetooth). I am not sure if it happens with (regular, no bluetooth) headphones.
My phone is also stock, no root or anything. I've noticed the first time I tried it. I am not sure if I need to return it or not...
finotti said:
I have the same problem. It is not too often, but it does happen every once in a while. I notice it more when connected to car speakers (via cable, no bluetooth). I am not sure if it happens with (regular, no bluetooth) headphones.
My phone is also stock, no root or anything. I've noticed the first time I tried it. I am not sure if I need to return it or not...
Click to expand...
Click to collapse
It might be the cables. Though I have not experienced this with my phone, my earphones used to have the popping sounds and then one day one side just totally went off only to reconnect occasionally when I move it to a right bendy position, with the poppy sounds. So it might be the cables.
Click, pop, or stutter.
irishfan3124 said:
So I just got my S5 yesterday, it is all stock unrooted. When listening to music in the car, between songs, there is this popping sound. Not super annoying, but still it's not very pleasant to hear. Also happens when a notification sound goes off in the middle of a song, between the end of the notification sound and when the music starts again. Anyone else have this problem?
Click to expand...
Click to collapse
Yes, always happens when using bluetooth over car speaker system. Turning on the screen will stop it from happening. From the information I have found here and on the web, the power saving that samsung wrote to help conserve battery let's the CPU go into a low power state when the phone's screen has been off for a period of time. But if you happen to be streaming music, it will start to skip, pop, or stutter. If you turn the screen on for a short period, don't even have to unlock the lock screen, it will stop misbehaving for the same short period of time. However, if you plug your phone in while driving, you can just leave the screen on and you should not experience the problem. Hope this helps, you can google it for more information.
Pop Issue solved.
I've solved the issue. The reason that it makes a pop sound in between songs, is because when power saving mode is on, it is turning off the speaker in between songs. Just turn off "power saving" mode in your settings pull down on your Samsung, and it won't make a pop sound anymore.
pamplemoose5 said:
I've solved the issue. The reason that it makes a pop sound in between songs, is because when power saving mode is on, it is turning off the speaker in between songs. Just turn off "power saving" mode in your settings pull down on your Samsung, and it won't make a pop sound anymore.
Click to expand...
Click to collapse
I am encountering the same problem on my Verizon Galaxy S5. There is a popping noise (actually it is a double "pop pop" sound) when switching tracks (occurs in Samsung music player as well as Google Play Music). It's also noticeable when muting/unmuting the phone, and when the phone screen seems to go off. I have disabled power saving features as suggested, but the problem remains.
The problem is not noticeable on headphones (but could be due to the lower volume levels of headphones). It IS noticeable when I use the phone with an AUX cable in my car, and extremely bad on the PA loudspeaker system I use for work (I'm a dance teacher, and have generally used my phone as a music player). This is very annoying, and not what I would expect from Samsung's "flagship" phone.
I did a factory reset as suggested by Samsung tech support. Still have the problem.
I took the phone into Verizon's corporate store in SF, and the Verizon staff member recreated the problem with his own S5 too, suggesting this problem is inherent in all S5s.
What baffles me is the lack of a large number of complaints on message boards and the Samsung support forum. Doesn't anyone use their cell phone to play music at birthday parties, weddings, etc? I would have expected more outcry about this.
Any help appreciated!
Guys I am having the same issue with my S5. It is strange there is not enough complaints on it from people!
I have talked to Samsung about it and they don't believe such a huge bug!
Has any body solved this issue?
popping noise driving me mad on s5!
I have the same problem with a new s5 from 3 network. It's highly annoying and doesn't seem to matter which music player is used, power saver on or off and volume low or high on the phone or external speaker via an auxiliary cable. The same cable might I add I used for months for my S3. This just adds to annoying aspects to the s5 and I'm already looking for alternatives to Samsung even though my contract still has 23 months left! A fix for this is needed and will send the handset back for replacement if I have to!
They're was a setting inside one of the system files you could edit to help with the popping sound. I'll try to find the thread and post it up.
OK thanks. I have reluctantly factory reset and the noise is still there sometimes so others have found reset doesn't work. Will look at settings if you can find the thread.
I can't find it but I know it had to do with the mixer_paths.xml file. I'm just not sure what needed to be edited. I'll keep looking tho.
I'm having the same problem . Only when I skip to the next song and it is only out of the left channel.
Popping sound when skipping songs
Have you tried enabling the equaliser in settings under audio effects, as this has resolved the issue for me.
I have the problem as well. Its freaking ridiculous. I thought it was my music player for the longest time. I don't believe I had the issue when I first got the phone, but I really don't remember. I don't have power saving on and it doesn't happen all the time either. But it only happens at song changes or pause/unpause. I get the same double pop as nathandias described. Its bothering me a ton.
i was thinking it would be nice if people recorded the sound (standard audio cable from phone jack to line-in or mic of a computer)
it would be strange for it to be happening across such varied android versions (start of thread is when 4.4 was used, you can have 6 now with cyanogenmod, 5.1.1 from samsung, etc)
Hi,
I have the same problem, it's really annoying! I cannot understand why not much more people are complaining about this. It shouldn't be a problem in a Smartphone today! My Samsung S III didn't have this issue.
I made a video so you can see what we are talking about: Link deleted Unfortunately, I am not allowed to post a link here. You find it on Youtube entitled "Samsung S5 SM-G900F, popping sound between songs".
Did anyone find a solution? Thank you.
Hi. OP was a while ago! The solution was to use a logitech Bluetooth reciever connected to my 5.1 speaker system. Turns out it stops the annoying noise and for me with my s5 had better and louder sound quality. Well worth the purchase!
https://www.amazon.co.uk/Logitech-Bluetooth-Receiver-Audio-Adapter/dp/B00IJYG4FY

Weird Audio Glitch

Hello, i'm not going to make long post and will try to make it as short as possible to understand
My volume (Speakers and Headphones) keeps going up and down at some parts randomly when playing Music/Video on high volume
Am i the only one having this glitch? Or is it normal? I don't want protection of my ears (some user said it's cause of that on MIUI forum)
Thank You
Mrleonsio said:
Hello, i'm not going to make long post and will try to make it as short as possible to understand
My volume (Speakers and Headphones) keeps going up and down at some parts randomly when playing Music/Video on high volume
Am i the only one having this glitch? Or is it normal? I don't want protection of my ears (some user said it's cause of that on MIUI forum)
Thank You
Click to expand...
Click to collapse
Yes it's happening after 9.6.18.0 update, but espcially while Play games while earphone plugged in not with speakers. They said (Xiaomi-POCO) they will fix it soon so wait till update arrive.
I have that issue too..... kind a bother
Next update is going to be big. With many fixes
I vs had something like that on .11 version. After updating it dissapeared and now music plays normal
this happend twice in my poco while on headphones
seems like when music player running in background
sometimes volume goes up and down automatically
after a while it fixed again
Volume auto adjusts itself very often
MIUI 9.6.25.0
Volume goes up and down whenever i plug-in the headphones and start an audio enabled app(Youtube, Wynk etc...). This is really annoying as the sound automatically adjusts itself to HIGH or even to zero sometimes. Please suggest some remedy for this.

Question Popping/crackling sound during calls on multiple apps [SOLVED]

Every couple of minutes I am getting a loud pop/crack sound during normal calls and the same behaviour on Whatsapp and Viber calls.
I tried both on speaker and without and the result is the same. I am running all the latest updates. The adaptive sound is disabled.
Also tried Stealth Audio Player to hear both the external and internal speaker on Youtube videos and I can't reproduce it except sometimes it pops when a video is started. I also tried recording my mic and it sounds clear without this popping.
Is there anything else I can try to fix or debug this issue? It sounds like it is trying to record or adapt the sound while on call even if the adaptive is off.
sabotage3d said:
Every couple of minutes I am getting a loud pop/crack sound during normal calls and the same behaviour on Whatsapp and Viber calls.
I tried both on speaker and without and the result is the same. I am running all the latest updates. The adaptive sound is disabled.
Also tried Stealth Audio Player to hear both the external and internal speaker on Youtube videos and I can't reproduce it except sometimes it pops when a video is started. I also tried recording my mic and it sounds clear without this popping.
Is there anything else I can try to fix or debug this issue? It sounds like it is trying to record or adapt the sound while on call even if the adaptive is off.
Click to expand...
Click to collapse
This kinda sounds like the problem I had, but ALLLLL the way back to my Pixel 2 XL!
If you're rooted, you can try what worked for me below -- although, I'm not up to date with Viper4Android (V4A) and I believe it's either EOL or is in the process of being updated to work in x64 architecture or there are newer updated branches or something... But if it's possible to lower the frequencies, you might luck out like I did on the taimen...
I Found a Speaker Distortion Fix
Like many, my phone has the lower speaker distortion on speaker phone calls and general audio, like YouTube, when turned up high. If you are rooted, I have found a solution to all situations except speaker phone calls. I installed Viper4android...
forum.xda-developers.com
Thanks for the help. I can hardly hear any issues while on youtube. There is noticeable pop when videos ending or starting. Some people are reporting motherboard issues with Pixel 7 leading to similar problems. I am trying to find if it is a hardware or software issue.
After further investigation it looks like interference. If I disable the mobile data and WIFI it seems to be a lot better. After 16 minutes call it was a very faint pop if at all. Does it sound like it needs a motherboard replacement or a future patch might fix it. Update: still happening regardless of connectivity on both the inner and outer speaker. I am going to RMA for motherboard replacement.

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