Honor 10 AI Issues and screen edges cutting - Honor 10 Questions & Answers

Hello,
I have been using Honor 10 for a month almost.. When I'm taking pictures with AI turned on, sometimes phone won't take pictures anymore, you simply tap to take a picture but nothing happends, flashlight also automatically turns off and you can't turn it on.. After, when you turn off AI and turn it on again, you can take pictures and turn on flashlight again.. I tried to update software, rebooting, but I have experienced this problem again.. About cutting, I have problem on IG for example. When I watch stories, edges being cut off.. I tried bringing back navigation dock but same problem.. Have anyone experienced this problems too?

jovan0702 said:
Hello,
I have been using Honor 10 for a month almost.. When I'm taking pictures with AI turned on, sometimes phone won't take pictures anymore, you simply tap to take a picture but nothing happends, flashlight also automatically turns off and you can't turn it on.. After, when you turn off AI and turn it on again, you can take pictures and turn on flashlight again.. I tried to update software, rebooting, but I have experienced this problem again.. About cutting, I have problem on IG for example. When I watch stories, edges being cut off.. I tried bringing back navigation dock but same problem.. Have anyone experienced this problems too?
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Click to collapse
I have the same problem... It was like its not responding, what I do is that I select another mode. (video/aperture) then back to photo mode with AI and it works again... it is annoying specially if you want to capture that particular moment.... also it heats up the back side near the rear lens when using AI for longer periods of time. Hope it can be fix on Android Pie update...

It happens to me as well but if I keep pressed the button longer it takes the photos (too many ?) but at least you don't lose the moment . I hope it will be fixed on pie ?

Issues fix in EMUI 9. But heat builds so fast using AI photography.

I have exactly the same issue over three months now. I thought I was the only one but I found that many others have this issue too. Does HONOR know about this issue on the device? I hope so because it is very annoying after taking two pictures with the ai feature on, I press the button to take a photo a nothing happens I have to manually disable ai or to switch from video to camera again for another two camera shots. I contacted honor support they said to do factory reset, clean cache reinstall apps relogin to my Google account nothing has fixed this damn issue. Waiting for emui 9 if the update doesn't fix it I will sell my phone cause it's very frustrating

Related

[Q] Camera LED flash problem

Hi,
Recently I'm having a problem with the LED flash, whenever I try to use it either to take a photo or on the flashlight app, it makes a short flicker and then shuts down. In case I want to take a picture at night it is particularly annoying because the flash terminates before the picture is actually taken so everything comes out darkened.
I'm wondering if anyone else ever experienced this problem as well. I'm not sure this is a hardware problem like a busted flash, or maybe there some software bug making this happen.
Uri
uri.patish said:
Hi,
Recently I'm having a problem with the LED flash, whenever I try to use it either to take a photo or on the flashlight app, it makes a short flicker and then shuts down. In case I want to take a picture at night it is particularly annoying because the flash terminates before the picture is actually taken so everything comes out darkened.
I'm wondering if anyone else ever experienced this problem as well. I'm not sure this is a hardware problem like a busted flash, or maybe there some software bug making this happen.
Uri
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Click to collapse
I never had this issue.
Have you already tried to install the S2 Camera Update from Samsung Apps?
It tests if you need the firmware update for the S2 camera and installs it if needed.
Additionally you can test the flash "hardware" by using any of the flashlight apps from the Market. Just to check, if the LED works fine.
Good luck !
Thanks for the reply!
I will check Samsung camera app, though I think my firmware is up to date.
As for the torch app, I have tried using it and it shows the same kind of behavior.
The only thing that makes me think this is a software issue is that the ffash does turn on for fraction of a second.
Uri
i know, eh?
I am having the exact same problem.
the flash goes on for the metering, then flashes a few times quickly but never in sync with the shutter, it seems..
sometimes torch applications work but never for very long (if i turn it off, sometimes i can't turn it back on, i mean... rarely problems with it not staying on)
i've had a few pictures showing up with vertical bars (almost like multiple exposure times) when i've forced the flash on when it wasn't really needed.
Also being driven insane by this problem.
im having the same problem with my s3. Did you fix it?
any solutions?
mine is exactly the same. has anybody found the solution? would be glad to know. thanks

Blackview BV6000 - camera freezes the phone

I got my Blackview BV6000 two weeks ago and everything was working just fine, until after a week I think, camera started to present the message "Can't connect to the camera". After closing and opening it a few times it eventually worked as it was supposed to. It annoyed me a lot so I wrote on official Blackview forum about this problem. Admin replied that I should try factory reset. I did, and I regret it. After opening the camera application works normally, until I tap the screen anywhere. As long as I for example take photos or videos with physical button, everything is fine, but if i want to use on-screen ones or change something in settings - phone freezes and I have to lock-unlock it a few times to make it react for touch, then i can turn the frozen camera app off. Sometimes it even makes the phone restart. Other applications using camera dont work too, they also freeze when i tap anywhere on the screen.
Is it software problem? Official Blackview forum isn't helpful at all.
Nobody knows what may be the problem? Looks like the software to me since i can still take pics with physical button.

Ascend Mate 2 rear camera and flash not working

Model Number: MT2L03
Build: MT2-L03C00B322
Android version: 5.1
EMUI 3.1
Not rooted.
Not sure exactly what the issue is. I think it needs a new battery. Because when it gets down to 10% left it will randomly go down to 2% all of the sudden, then I will get that message saying "phone powering off" then the phone is difficult to ever get back on... which is why I try to never let the battery go completely dead.
Anyways the other night it went completely dead..... I charged it for forever it seemed, I noticed it was a little warmer than usual.
I ignored it and left it plugged in.
The next day I took it apart (I have taken it apart before, and put it back together with everything working fine)
Reason I've taken it apart in the past is because I had to replace the lcd screen because the other one got sat on and it shattered.
So I have an originally white phone with a black lcd screen....
Anyways I took the phone apart again, looked at the battery to make sure it wasn't bloated or warm anymore. It was fine.
I turned it back on and I noticed when I open the stock camera app it kept saying "can't connect to camera" or something similar.
So I took it apart again, unplugged the camera and plugged it back in, tried rebooting the phone, and when I opened camera again the phone then rebooted itself a few times.
Now instead of getting the message of "unable to connect to camera" it's as if the phone doesn't see the rear camera at all anymore.
The flash for the rear camera doesn't work anymore either.
I got it to turn on for a while, when it couldn't connect to the rear camera, but then it didn't want to turn off, then the phone rebooted itself, and now I can't get the rear camera or the flash to work.
The front camera works fine. But as for the rear camera there are no options to switch to it like there used to be.
On the top of the camera app there used to be a sort of "refresh" icon that would switch between the two cameras, that's gone though.
I also tried downloading apps that tell you about android hardware... and they say for secondary camera something like "not detected"
I made sure though.... the rear camera is plugged in all the way.
I even tried the backup and reset thing....
I don't know how to boot this model of phone into safe mode. I tried holding the power button, but I'm not sure if you hold the physical button, or long press the power icon on the screen???
I opened the camera app and went to settings and restored defaults.
I also tried opening app info for camera and clicking clear data. Neither helped.
How do I get android to see that there is a camera there?
Would downgrading the phone to the original build it was on help?
I think it was originally android 4.3.
Edit: So my main questions are... how do I boot into safe mode?
Would rooting it and clearing the dalvik cache work maybe? Isn't that what causes android to say "optimizing app X of X" when booting up?
How do I root this phone? After I root it would there be anything I can do to troubleshoot the rear camera or flash?
It just seems weird to me that one minute it says it can't connect, but the flash was working. Then the phone rebooted itself, and now it doesn't even seem to realize that there is a rear camera plugged in. And now the flash for camera isn't working either. Even did a backup and reset.

portrait mode cant connect to camera

My poco is fairly new, around 2 weeks. i recently noticed that whenever i turn to portrait mode via front camera, it the screen goes green and states that cant connect to camera, however if i use other options, it works fine. Please take note that sometimes portrait mode ( rear cam) work but often times it goes green. I tried restarting/ clear data it, sometimes solves the problem, sometimes it doesnt.
please Help
Johns problem said:
My poco is fairly new, around 2 weeks. i recently noticed that whenever i turn to portrait mode via front camera, it the screen goes green and states that cant connect to camera, however if i use other options, it works fine. Please take note that sometimes portrait mode ( rear cam) work but often times it goes green. I tried restarting/ clear data it, sometimes solves the problem, sometimes it doesnt.
please Help
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Same here. Is your phone manufactured in August batch. Look behind the box.
On what rom?stable or beta?same thing happened to me. But on rare occasion. Mine is from september batch.
I got solved my problem, can't connect to camera
I got same prob, but my case I downgrade my poco from miui 10 to miui 9...
Try to register/sign in mi cloud, then reset the phone to factory.. Setup again and login to mi cloud.. After that your camera will works again..
Hope this will help you guys :good:

Strange feature on Instagram

Hi all, first of all... I am posting this here because I've discovered this "feature" via my S10, but it probably isn't necessarily a S10 feature. It just never happened with my S7 and my work iPhone doesn't replicate it either.
Right, so if you open a private message/conversation on Instagram and with your screen on, flip the phone with the screen facing down, it will start recording audio (you will notice a little vibration if you have vibrations activated).
The behaviour gets even weirder if you keep your phone facing down long enough before you turn it again... as the screen stays completely switched off but the app still records audio. It takes a few tries to turn the screen back on. However, if you turn the phone again shortly after the vibration, it will flash back on again.
Anybody noticed this before? Is quite unusual and I cannot really tell why this is even a feature... other than secretly recording a conversation?
Huh, just tried it and you are totally right. I'm guessing it's a bug. I never send direct messages on instagram but that definitely seems like it could be a big problem. I tried a quick google search and couldn't find anything about it either.
It's so you can put your phone up to your face (like if you had a phone call) it will record an audio message for you automatically. It's doing what it is supposed to but it does make sense to be a little bit worried about this. Instagram should implement some way to disable this feature.
Its like the same on whatsapp when you listening to an voice message and And tilt your phone in your hand as if you were on the phone it will be black too thats a stupid function in the s10

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