OK, so I was with T-Mobile forever, and I bought this phone from them at launch. I decided to switch over to MetroPCS by T-Mobile because it's cheaper, so I paid off my phone then unlocked it (Even though I didn't need too, the Metro SIM worked in it before I unlocked it).
It worked fine for two weeks, and I had WiFi calling and everything, and then the RJ5 (I believe?) update came out, and when my phone booted up it said new sim detected, and WiFi calling was gone. My APN settings were set to MetroPCS', so I set it back to the T-Mobile one since it's essentially the same network, but the WiFi calling option is *completely* gone; it's not there, trust me. I call MetroPCS support and they said they can't enable it for devices that weren't bought from them, and I tried to argue like sure you can, send it up to a higher level support team, but I could hardly understand her and gave up.
I went into a MetroPCS store and they had a spare T-Mobile SIM, popped it in, boom WiFi calling was back.
Come OneUI Pie update one, I opt in and update, and voila, WiFi calling is back!
I just downloaded the second update last night, and now it's gone again. This **** is driving me crazy, if anyone can help me figure out a way to fix this I will love you forever.
Wow, that was a gripping good yarn! I think there's a good chance that if you switch to the unlocked G965U1 firmware, it might work. I have an unlocked Verizon S9+ running on TMO, and once I flashed it to U1, wifi calling and volte worked automatically. I'm not positive how it will be with Metro but it is worth looking into. When you flash the collect unlocked firmware, when the phone boots up it will detect your sim and then reboot and configure all the settings for you.
P.S. I don't suppose there's Metro firmware out there?
I don't think there's Metro firmware, because my updates still come from T-Mobile. T-Mobile owns Metro. So what you're saying is flash the firmware via Odin and my phone would be like truly unlocked and I would get updates from Samsung rather than T-Mobile? I don't want to go through all this if it isn't a a certain fix, but sadly there's no way to tell that.
YrrchSebor said:
Wow, that was a gripping good yarn! I think there's a good chance that if you switch to the unlocked G965U1 firmware, it might work. I have an unlocked Verizon S9+ running on TMO, and once I flashed it to U1, wifi calling and volte worked automatically. I'm not positive how it will be with Metro but it is worth looking into. When you flash the collect unlocked firmware, when the phone boots up it will detect your sim and then reboot and configure all the settings for you.
P.S. I don't suppose there's Metro firmware out there?
Click to expand...
Click to collapse
I don't think there's Metro firmware, because my updates still come from T-Mobile. T-Mobile owns Metro. So what you're saying is flash the firmware via Odin and my phone would be like truly unlocked and I would get updates from Samsung rather than T-Mobile? I don't want to go through all this if it isn't a a certain fix, but sadly there's no way to tell that.
For some carriers, the Wifi calling requires the phone to have carrier firmware. Verizon is one. I bought my 9+ from Samsung unlocked, and it didn't have wifi calling on Verizon until I reflashed the phone (using Patched ODIN) to a Verizon firmware and Wifi calling works... as does the Verizon bloat, but most of that can be disabled with Package Disabler pro or similar app.
creedicd said:
For some carriers, the Wifi calling requires the phone to have carrier firmware. Verizon is one. I bought my 9+ from Samsung unlocked, and it didn't have wifi calling on Verizon until I reflashed the phone (using Patched ODIN) to a Verizon firmware and Wifi calling works... as does the Verizon bloat, but most of that can be disabled with Package Disabler pro or similar app.
Click to expand...
Click to collapse
I don't think MetroPCS has it's own firmware for the s9+. Plus, they're owned by T-Mobile now. The plan I'm on is called MetroPCS by T-Mobile lol. This is driving me nuts.
C-4Nati said:
I don't think MetroPCS has it's own firmware for the s9+. Plus, they're owned by T-Mobile now. The plan I'm on is called MetroPCS by T-Mobile lol. This is driving me nuts.
Click to expand...
Click to collapse
Out of curiosity I read around a little bit and it seems to be really hit and miss, which definitely seems to match up with your experience. I did find this post on Reddit from someone saying they got Wi-Fi calling to work with a Metro Sim: https://www.reddit.com/r/tmobile/co...g_volte_not_working_with_metropcs_sim/cymnvhf
Have you come across that, tried any of that?
YrrchSebor said:
Out of curiosity I read around a little bit and it seems to be really hit and miss, which definitely seems to match up with your experience. I did find this post on Reddit from someone saying they got Wi-Fi calling to work with a Metro Sim: https://www.reddit.com/r/tmobile/co...g_volte_not_working_with_metropcs_sim/cymnvhf
Have you come across that, tried any of that?
Click to expand...
Click to collapse
I have not, thanks for the link, I shall try that. Funnily enough, there was a hotfix pushed out last night and WiFi calling not working was on that list. I now have the WiFi calling icon in the notification bar, and it shows like it's on, but it doesn't actually work, and me pressing it does nothing. The setting itself still isn't in connections or anywhere in the settings. This is so dumb, lol.
Related
Sorry for the noob question, just got the unlocked version of the S9+. I have build G965U1UES2ARF4. Read some stuff on other forums, thought I had it figured out, but got confused as I read more.
I would like to enable Volte/Wi-Fi Calling. I understand I have to flash AT&T firmware via Odin. I am not clear on what files and how to do it on Odin. Any help would be appreciated.
Also, if I flash to AT&T, do I lose whatever comes with my current ARF4 build? For example, I have FM radio enabled. Do I lose that because I am going over to the AT&T firmware where I think it is disabled? Is my phone no longer unlocked? Do I get bloatware?
Last question, when I flash, is it the same as a factory reset?
Any help appreciated. Thanks.
-FF
You will not able to use wifi or volte on an unlocked Galaxy s9, even if you install the att firmware, I tried. Some have reported if you have an att branded phone with sim give that IMEI number to att support and then transfer the sim to the Galaxy and it may work, I have not tried it. Wifi and Volte will work with t mobile with no problems, I have not tried Verizon.
I have an unlocked variant on Verizon. With their firmware, VOLTE and Wi-Fi calling will work, but not video calling.
Wifi calling will not work on unlocked version with Verizon VoLTE will work
thecarp1975 said:
I have an unlocked variant on Verizon. With their firmware, VOLTE and Wi-Fi calling will work, but not video calling.
Click to expand...
Click to collapse
There is a hack for that which I use: Place your line's SIM in a real Verizon device. Leave it in long enough that the VZW website sees the line as the new IMEI and device model (should only take a couple minutes). Go into Service Blocks and remove the block on Video Calling. Put the SIM back in the original device). Voila. You've got Video Calling.
The system doesn't care to check once the line is activated. But if it's activated with a U1 device, it turns that block on. If you use this hack and turn the block off, they never check.
CrazyApe18 said:
There is a hack for that which I use: Place your line's SIM in a real Verizon device. Leave it in long enough that the VZW website sees the line as the new IMEI and device model (should only take a couple minutes). Go into Service Blocks and remove the block on Video Calling. Put the SIM back in the original device). Voila. You've got Video Calling.
The system doesn't care to check once the line is activated. But if it's activated with a U1 device, it turns that block on. If you use this hack and turn the block off, they never check.
Click to expand...
Click to collapse
CrazyApe, I have AT&T as my carrier. Any clue if this hack will work on AT&T?
uzupan said:
You will not able to use wifi or volte on an unlocked Galaxy s9, even if you install the att firmware, I tried. Some have reported if you have an att branded phone with sim give that IMEI number to att support and then transfer the sim to the Galaxy and it may work, I have not tried it. Wifi and Volte will work with t mobile with no problems, I have not tried Verizon.
Click to expand...
Click to collapse
I went to the AT&T store the other day and they already had the IMEI from my Galaxy. So I wonder if I switch from an AT&T branded phone back to the Galaxy that the IMEI number of the Galaxy will just re-register.
FightinFlip said:
CrazyApe, I have AT&T as my carrier. Any clue if this hack will work on AT&T?
Click to expand...
Click to collapse
It will. But it's more manual. Verizon will pick up the new IMEI automatically. My understanding is that AT&T will require a call in to support while the SIM is in the real AT&T device. You ask them to associate your line with the new IMEI while it is still in the genuine device. Once that's done, you can move the SIM to the device you really want to use.
CrazyApe18 said:
It will. But it's more manual. Verizon will pick up the new IMEI automatically. My understanding is that AT&T will require a call in to support while the SIM is in the real AT&T device. You ask them to associate your line with the new IMEI while it is still in the genuine device. Once that's done, you can move the SIM to the device you really want to use.
Click to expand...
Click to collapse
Thanks. One concern is that Wifi calling is nowhere located on my unlocked Galaxy. I was hoping it would be disabled somewhere but it's nowhere to be found. Do you know once I pop my SIM back in if a WiFi calling option will just appear somewhere in the settings?
FightinFlip said:
Thanks. One concern is that Wifi calling is nowhere located on my unlocked Galaxy. I was hoping it would be disabled somewhere but it's nowhere to be found. Do you know once I pop my SIM back in if a WiFi calling option will just appear somewhere in the settings?
Click to expand...
Click to collapse
I wish I could help on that. With Verizon, the menu is there in the firmware at all times. As is video calling. Maybe AT&T hides it until the provisioning checks out. I don't know.
Volte not working
I have purchased s9 pluse from canada and now i am in india and volte services r not working can any tell me what do.
Wifi calling is enabled for Verizon (go to phone settings to enable). I am sure there
are other changes. Update G965U1UEU3ARH7.
fb
Hi, just posted the same update for GS9 Unlocked using AT&T. 495.78 MB.
Thanks for sharing... View attachment 4598513
Sent from my SM-G960U1 using Tapatalk
fbroce said:
Wifi calling is enabled for Verizon (go to phone settings to enable). I am sure there
are other changes. Update G965U1UEU3ARH7.
fb
Click to expand...
Click to collapse
Yes, and Secure Wi-Fi has now been added. I think it previously existed only on the European firmwares. Now we get it, too.
Any way to see if AT&T Wifi Calling will work as I do not see the option in Settings? I have US Unlocked GS9 on AT&T
If I flash this U1 for my ATT phone (running full Tmobile firmware now),
will I have Wifi calling with Tmobile? Or Wifi calling only works with Verizon with U1
sweetboy02125 said:
If I flash this U1 for my ATT phone (running full Tmobile firmware now),
will I have Wifi calling with Tmobile? Or Wifi calling only works with Verizon with U1
Click to expand...
Click to collapse
Despite what the websites like to post, there really isn't a VZW U1 and an ATT U1. There's just XAA U1. You'll get Wi-Fi Calling on every carrier with it now, except for ATT.
maddie01 said:
Any way to see if AT&T Wifi Calling will work as I do not see the option in Settings? I have US Unlocked GS9 on AT&T
Click to expand...
Click to collapse
Reading up on it (short summary) this is because AT&T uses a database of IMEI numbers to provision WiFi calling and VoLTE. Since our IMEI numbers from our phones are not in that database we won't be able to use WiFi calling or VoLTE.
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Sent from my SM-G960U1 using Tapatalk
maddie01 said:
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Sent from my SM-G960U1 using Tapatalk
Click to expand...
Click to collapse
It's odd for sure. Verizon has always had VoLTE on unlocked too. At least since the S7. Probably before that. ATT has never felt the need to change the policy.
maddie01 said:
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Sent from my SM-G960U1 using Tapatalk
Click to expand...
Click to collapse
Who can say if it's disadvantageous or not, for all we know it might be the technology differences between the networks. Also it does make sense... having specific IMEI numbers known to connect to carrier specific services like wifi calling and VoLTE ensures that everything works. It doesn't make it convenient for us and I will admit it would be nice to have the features.. but for calling via wifi there are options.
Personally I use pbx in a flash and bria softphone. With the right VoIP provider it's a good setup and doesn't break the bank at all. I haven't even spent more then 5 bucks maybe in a month. For me this is better then wifi calling and I don't have any problems.
As for adding our IMEI to that database I tried inquiring about it, but I do recall reading where some people may have had luck in doing this. I suspect it may require a bit of luck and/or perserveriance after my last discussion with AT&T customer service.
I explained the situation and what needed to be done while being placed on hold a few times. As the call continued I tried to be patient with the person I spoke too, but I admit it is not easy when he is saying that just because I see H data speed that it's actually VoLTE. When I mentioned the speed test and how it was H data speed (and that H data speeds are not VoLTE) he was saying that H data speeds were like blazing fast compared to LTE..
I had to politely finish the call before I either started to laugh or feel sorry for that rep.
scottusa2008 said:
I tried inquiring about it, but I do recall reading where some people may have had luck in doing this. I suspect it may require a bit of luck and/or perserveriance.
In my case I tried to be patient with the person I spoke too. After waiting on hold a few times the representative tried to say everything was normal.. and then proceeded but to say that just because I see H+ speed that it's actually VoLTE. When I mentioned the speed test and how it was H data speed (and that H data speeds are not VoLTE) he was saying that H data speeds were like blazing fast compared to LTE..
I had to politely finish the call before I either started to laugh or feel sorry for that rep.
Click to expand...
Click to collapse
Hahaa, i have had a similar situations in the store where i had to correct a worker that was completely explaining 3G/HSPA wrong. Incredible how incompetent they are unless you just want an iPhone...thanks
Sent from my iPad using Tapatalk
maddie01 said:
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Click to expand...
Click to collapse
The only thing I've seen some people do successfully to get VoLTE working on an unbranded unlocked device is to have AT&T provision a SIM card to an IMEI of a phone that is AT&T branded and capable of VoLTE. Then use that SIM card on the unbranded unlocked device.
guyd said:
The only thing I've seen some people do successfully to get VoLTE working on an unbranded unlocked device is to have AT&T provision a SIM card to an IMEI of a phone that is AT&T branded and capable of VoLTE. Then use that SIM card on the unbranded unlocked device.
Click to expand...
Click to collapse
Do you recall seeing if they said this work for prepaid and/or postpaid?
If it's that simple i'm gonna have to find a phone capable of VoLTE and see if this works
scottusa2008 said:
Do you recall seeing if they said this work for prepaid and/or postpaid?
If it's that simple i'm gonna have to find a phone capable of VoLTE and see if this works
Click to expand...
Click to collapse
Honestly don't recall, or if it was even mentioned.
So this new version includes wifi calling. You find this in the menu system somewhere? Does HD Voice also work and indicated like Verizon SM-G965U?
houston-tx said:
So this new version includes wifi calling. You find this in the menu system somewhere? Does HD Voice also work and indicated like Verizon SM-G965U?
Click to expand...
Click to collapse
Hd voice always worked on unlocked for Verizon. Wifi calling is found in the phone app's settings.
I flashed G965U1UES3ARI1 for XAA to SM-G965U1 and I can't find settings for Wifi calling. Are they visible or just built in and assumed to be there?
houston-tx said:
I flashed G965U1UES3ARI1 for XAA to SM-G965U1 and I can't find settings for Wifi calling. Are they visible or just built in and assumed to be there?
Click to expand...
Click to collapse
What carrier are you on? It's supported for SPR, TMB, and now VZW. Look in the settings of the actual phone app, not the device settings.
Verizon. Found it. Thought it was in Settings. Thank you!
houston-tx said:
Verizon. Found it. Thought it was in Settings. Thank you!
Click to expand...
Click to collapse
No problem. You're not the first person to look for it in the wrong place. U1 builds always place the setting there. So they stayed consistent doing it this way.
Just want to confirm that the Moto G Power works on Verizon in the USA. I see it has been rooted and such so this looks like my new phone to replace my trusty Shamu.
Thank you,
fasthair
Edit: I contacted Verizon via Twitter and they confirmed it will work on their network. C&P their reply...I appreciate the prompt response. Thanks for clarifying this information for me. I reviewed information internally and the Moto G Power XT2041 is compatible with our network. Does this help answer your question?
fasthair said:
Just want to confirm that the Moto G Power works on Verizon in the USA. I see it has been rooted and such so this looks like my new phone to replace my trusty Shamu.
Thank you,
fasthair
Edit: I contacted Verizon via Twitter and they confirmed it will work on their network. C&P their reply...I appreciate the prompt response. Thanks for clarifying this information for me. I reviewed information internally and the Moto G Power XT2041 is compatible with our network. Does this help answer your question?
Click to expand...
Click to collapse
I recently purchased this phone unlocked through best buy. How/where can I download Verizon firmware to utilize wifi calling? Google, Verizon and Motorola have ran me on circles trying to solve this.
Bestbuy sells both the unlocked version and the Verizon version. Obviously the Verizon version would work with wifi calling, but what about the unlocked version?
htcnext said:
Bestbuy sells both the unlocked version and the Verizon version. Obviously the Verizon version would work with wifi calling, but what about the unlocked version?
Click to expand...
Click to collapse
I have the unlocked version and it doesn't come with Wi-Fi calling. It runs only the android 10 software and Google apps for the messages and phone. I found a setting for wifi messages (though I've been having trouble sending and receiving) but no setting in the phone app or the device settings.
I'm hoping if I can find the Verizon firmware to download and enable wifi calling.
Optimaloptimus7 said:
I have the unlocked version and it doesn't come with Wi-Fi calling. It runs only the android 10 software and Google apps for the messages and phone. I found a setting for wifi messages (though I've been having trouble sending and receiving) but no setting in the phone app or the device settings.
I'm hoping if I can find the Verizon firmware to download and enable wifi calling.
Click to expand...
Click to collapse
Check under the advanced settings in the mobile network settings. If it's not there, then Verizon might be blocking it. Cricket does the same thing, but they'll sometimes enable it for you if you ask nicely.
I have the unlocked version and it works on mine, but I have a Verizon MNVO sim.
I'm using Visible which is a Verizon mvno and wifi calling works (to my surprise actually)
crazyrunner33 said:
Check under the advanced settings in the mobile network settings. If it's not there, then Verizon might be blocking it. Cricket does the same thing, but they'll sometimes enable it for you if you ask nicely.
I have the unlocked version and it works on mine, but I have a Verizon MNVO sim.
Click to expand...
Click to collapse
I have checked under those settings and there is nothing listed as Wi-Fi calling. On VPN and Private DNA.
Would you be able to give a screen shot or write out what you click on to see where out phones differ? Baffling why my phone doesn't not have that option and Verizon has been no help in figuring it out.
I bought a g power phone for my son from Google fi, but activated it on Verizon. It works on verizon's network with a verizon sim. I havent been able to make wifi calling work, any suggestions? Looked in advanced setting under mobile connections no wifi calling choices. Any help would be greatly appreciated
I do not have this phone but i used unlocked phones (3 different ones) on Verizon. Currently a razer 2 on Verizon. If you do not buy a carrier locked phone from them you can not have wifi calling. That is one perk of buying the phone from them. They will let you have volte but thats about it. , No visual voicemail either.
I understand this might be a dumb question, but why is WiFi calling so important? I would have thought most people would use Hangouts, Zoom, Facebook Messenger, WhatsApp, or Duo. Any of those effectively provide WiFi calling.
1901madison said:
I understand this might be a dumb question, but why is WiFi calling so important? I would have thought most people would use Hangouts, Zoom, Facebook Messenger, WhatsApp, or Duo. Any of those effectively provide WiFi calling.
Click to expand...
Click to collapse
This is for a older person who is not tech savvy. The person just wants to make calls and not have to setup any of those other apps, too complicated.
1901madison said:
I understand this might be a dumb question, but why is WiFi calling so important? I would have thought most people would use Hangouts, Zoom, Facebook Messenger, WhatsApp, or Duo. Any of those effectively provide WiFi calling.
Click to expand...
Click to collapse
WiFi calling is very handy if you use your phone in places where you might not have reliable cell coverage but do have WiFi (e.g., a basement, etc.). I've never tried it, but that might include an international location where you can't use cell but have access to WiFi.
My carrier is Sprint, and I can verify that the WiFi calling function is present under Settings, Network & Internet, Mobile Network, Advanced, and nestled under "Calling"
carnivalrejectq said:
I'm using Visible which is a Verizon mvno and wifi calling works (to my surprise actually)
Click to expand...
Click to collapse
I'm in the process to switch to visible. Did you just put the sim and good to go? Or you need to add some extra APN to work?
PesSarmiento said:
I'm in the process to switch to visible. Did you just put the sim and good to go? Or you need to add some extra APN to work?
Click to expand...
Click to collapse
On the G Power, yes , for whatever reason it works right away without messing with apns. Literally everything works. Other phones though you do have to add apns and mess about.
carnivalrejectq said:
On the G Power, yes , for whatever reason it works right away without messing with apns. Literally everything works. Other phones though you do have to add apns and mess about.
Click to expand...
Click to collapse
Do you think I need to factory reset my phone and then insert the new visible sim card? I currently I'm using at&t. Or doesn't matter. Did you place the visible sim on a brand new phone or switch from a previous carrier?
PesSarmiento said:
Do you think I need to factory reset my phone and then insert the new visible sim card? I currently I'm using at&t. Or doesn't matter. Did you place the visible sim on a brand new phone or switch from a previous carrier?
Click to expand...
Click to collapse
It was in a brand new phone yes, but no I don't think it matters. Should be good to go. If anything just restart the phone.
It's also my understanding that Verizon does not allow any Advanced Calling features on a carrier unlocked phone. With my last phone, however (Z4), I was able to flash the VZW image to enable those features on my unlocked phone: https://forum.xda-developers.com/t/...ng-and-root-with-xt1980-3-on-verizon.3994025/
I just tried a similar process with the Moto G Power. I have a XT2041-4, which I have bootloader unlocked. I then downloaded the VZW rom from lolinet: https://mirrors.lolinet.com/firmware/moto/sofia/official/VZW/
and patched the boot.img using Magisk. I then followed this guide: https://forum.xda-developers.com/t/moto-g-power-flashing-guide.4159301/
to flash the VZW image (XT2041-7) onto my XT2041-4 (including the patched boot.img). Fingers crossed.... And bootloop. So I recovered to RETUS via LMSA. But I haven't given up hope yet. Maybe someone else can chime in.
Got it working...
HD and WiFi Voice and Video Calling on XT2041-4 with Verizon
Prerequisites: You must bootloader unlock your XT2041-4. https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a As far as I'm aware, this only applies to XT2041-4 on Verizon Wireless. To be clear, the XT2041-4...
forum.xda-developers.com
Hello!
Can someone please help me with this?
Everything was fine until 2-3 days ago. When all of a sudden I was unable to send text messages or make phone calls. All the while I could access internet without any issues.
If I switch to 2G or EDGE for the Subnetwork, I can make calls and send SMS.
How can I fix this?
Could dropping the phone have caused this?
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
schwinn8 said:
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
Click to expand...
Click to collapse
Carrier texts should theoretically still work as they are "data". It's the "voice" part of VoLTE that won't work. That's why I can still receive carrier texts on my Galaxy Note 9 with AT&T -- which still has older firmware (so I can be rooted). A few months ago, I lost the ability to make/receive phone calls on my AT&T number when 3G towers were decommissioned in my area... But luckily I have Google Voice number, which also uses "data" (VoIP) so I make/receive all my Google Voice phone calls. (That's been my main phone number for years.)
However, I no longer can make/receive AT&T phone number calls -- which is fine. I switched Google Voice settings to data/Wi-Fi only instead of piggy backing on carrier phone number. Yet, I still receive AT&T texts, which is good because my bank insists on using a "real" (carrier) phone number for SMS security code confirmation.
Amer28 said:
Hello!
Can someone please help me with this?
Everything was fine until 2-3 days ago. When all of a sudden I was unable to send text messages or make phone calls. All the while I could access internet without any issues.
If I switch to 2G or EDGE for the Subnetwork, I can make calls and send SMS.
How can I fix this?
Could dropping the phone have caused this?
Click to expand...
Click to collapse
You are in Portland? What carrier are you using that still has 2G and Edge?
ChazzMatt said:
You are in Portland? What carrier are you using that still has 2G and Edge?
Click to expand...
Click to collapse
I'm with a company that uses T-Mobile towers. I connect just fine with 4G LTE, and get reasonably good speeds over it. But when I'm on 4G, I cannot make or receive calls or text. It says Emergency Calls Only.
So far, I've tried everything. I resettled network. I looked for different APN values that may fix the issue. When I couldn't think of anything else, I did a factory reset. (I mean, I wiped Data, and all other partitions in TWRP except for System and SD Card.) There have been no changes.
I'm starting to think the issue may be hardware, I did drop the phone a couple of times the day it stopped working. Though I usually end up dropping the phone once a day or every two days. I can't believe the screen hasn't cracked yet, at all. Could a drop from 3-4 feet on hard surface like tiles damage the antenna in such a way that only 4G data works?
I'm ready to give up and buy a new phone even though I can't really afford it. It would be awesome if I can get this to work.
schwinn8 said:
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
Click to expand...
Click to collapse
I'm on T-Mobile towers with the US998. I don't think there is an issue with IMEI. How would I connect to data with 4G if that was the case?
I never had Volte on this phone. I do recall seeing it when I first got it but I'm running stock rooted Android 9.
When I say it used to work a few days ago, I mean it just stopped working at one point. I wanted to make a phone call, and all of a sudden, I couldn't. I noticed then that it says Emergency Only sign, so I walked around the house for about 15 mins to try to get signal. Then I went to my car and drove around, but nothing.
I messed around with Network settings, and figured out that Voice and TXT worked when I switch to a lower 'Sub-Network' setting that says, "GSM / GSPR / EDGE Only".
To get 4G Data back, I have to switch it back to "LTE/Legacy 3GPP multi"
These two are found under "GSM/UMTS Settings", after clicking on "System Select" in "Mobile Networks ".
I want to also mention that my carrier website has been talking about a data migration that would affect phones using their old SIM Card.
When I saw that, I called them and had them send me a new SIM. I thought surely this must be it, but the new SIM works exactly like the old one.
Perhaps the migration or whatever it is they did that required new SIM cards just doesn't work well with my phone? Even though, before putting the order in, the rep I spoke to did check my IMEI and said that my phone is compatible.
Agreed, it doesn't sound like an IMEI issue.
FWIW, I showed a 4G connection on a phone (I don't remember if it was my V30 or a Galaxy S10+ that I was going to replace it with). On that phone, at one point, but there was no actual connection. So, the indicators aren't always accurate. That's why I thought maybe the data isn't really working, and if data isn't working then VOLTE won't work... and with many of the carriers switching off non-VOLTE calling, that could kill the ability to make calls?
In your case, you said data worked... but if VOLTE was never enabled, and the carrier dropped non-VOLTE, then, again, you may lose calling.
In any case, these were my theories. I think you're on top of the situation but I don't have any other ideas for you to try...
Instead of buying a new phone, have you considered installing and setting up Google Voice, as ChazzMatt said? I recently had to do that because AT&T's 3G shutdown meant that I could no longer place or receive calls. My quick guide on doing that is here: https://forum.xda-developers.com/t/...-based-custom-roms-when.4138223/post-87342453
I don't know why you can't also send or receive texts, but the Google Voice app has the ability to do that, so maybe try using that after you've set it up.
Amer28 said:
I'm on T-Mobile towers with the US998. I don't think there is an issue with IMEI. How would I connect to data with 4G if that was the case?
I never had Volte on this phone. I do recall seeing it when I first got it but I'm running stock rooted Android 9.
When I say it used to work a few days ago, I mean it just stopped working at one point. I wanted to make a phone call, and all of a sudden, I couldn't. I noticed then that it says Emergency Only sign, so I walked around the house for about 15 mins to try to get signal. Then I went to my car and drove around, but nothing.
I messed around with Network settings, and figured out that Voice and TXT worked when I switch to a lower 'Sub-Network' setting that says, "GSM / GSPR / EDGE Only".
To get 4G Data back, I have to switch it back to "LTE/Legacy 3GPP multi"
These two are found under "GSM/UMTS Settings", after clicking on "System Select" in "Mobile Networks ".
Click to expand...
Click to collapse
There's been reports T-Mobile which is now merged with Sprint has borked the ability for VoLTE/VoWiFi calling on US998 firmware phones (native or Frankenstein'ed). Apparently they only allow it now on T-Mobile H932, whereas pre merger they were happy to give VoLTE and voWi-Fi calling to "US998" phones
First, it was reported with new SIM cards they were distributing earlier this year. Then people who kept their old SIM cards found they didn't work after a forced "security update."
This seems to have also trickled down to the T-Mobile MVNOs.
This is why we told someone else recently they should probably convert their phone from US998 on T-Mobile to Verizon VS996 firmware.
Then get a Verizon sim card or Verizon MVNO SIM card, and activate it in an old cracked screen Verizon phone off eBay, then put that already-activated SIM card into their "VS996" V30.
They will have VoLTE and VoWi-Fi calling.
Alternatively, if you really want to stick with T-Mobile network, you can do what @osprey00 suggested -- which is get a Google Voice number and use it as a tool to forward your carrier calls to it.
You can read his post, see his experiences, and see if this would apply to you.
For ME -- I've been using Google Voice for the past 10 years as my main phone number. I ported my carrier phone number at the time to Google Voice. Then got throwaway carrier numbers (whoever had cheapest plan) but never gave those to my friends. To my friends nothing ever changed. I've had the same "number" for the past two decades.
But within the past couple years, I had to start giving my bank and my cable company my carrier phone number for SMS security codes. Very annoying, because in the past they used my Google Voice number to text me with no problem.
So, even though under my current firmware (on my rooted Note 9) I cannot get carrier phone calls, I still have LTE data. And with the LTE data, I can use Google Voice (calls and texts) because it's VoIP. I also get AT&t carrier texts, as that is also data. It's just AT&T phone calls I cannot send or receive.
AT&T deactivated the SIM card in my native US998 V30+ and sent me a replacement phone, which is a Samsung Note 9. I'm staying with AT&T for a reason. Otherwise I would probably pull the "V30" Verizon trick also.
I bought both my wife and my elderly mother 64GB V35 phones -- which is basically an upgraded 64GB V30. (They previously had native US998 V30.) AT&T gives V35 VoLTE and WiFi calling, and for them there was nothing new to learn.
ChazzMatt said:
There's been reports T-Mobile which is now merged with Sprint has borked the ability for VoLTE/VoWiFi calling on US998 firmware phones (native or Frankenstein'ed). Apparently they only allow it now on T-Mobile H932, whereas pre merger they were happy to give VoLTE and voWi-Fi calling to "US998" phones
First, it was reported with new SIM cards they were distributing earlier this year. Then people who kept their old SIM cards found they didn't work after a forced "security update."
This seems to have also trickled down to the T-Mobile MVNOs.
This is why we told someone else recently they should probably convert their phone from US998 on T-Mobile to Verizon VS996 firmware.
Then get a Verizon sim card or Verizon MVNO SIM card, and activate it in an old cracked screen Verizon phone off eBay, then put that already-activated SIM card into their "VS996" V30.
They will have VoLTE and VoWi-Fi calling.
Alternatively, if you really want to stick with T-Mobile network, you can do what @osprey00 suggested -- which is get a Google Voice number and use it as a tool to forward your carrier calls to it.
You can read his post, see his experiences, and see if this would apply to you.
For ME -- I've been using Google Voice for the past 10 years as my main phone number. I ported my carrier phone number at the time to Google Voice. Then got throwaway carrier numbers (whoever had cheapest plan) but never gave those to my friends. To my friends nothing ever changed. I've had the same "number" for the past two decades.
But within the past couple years, I had to start giving my bank and my cable company my carrier phone number for SMS security codes. Very annoying, because in the past they used my Google Voice number to text me with no problem.
So, even though under my current firmware (on my rooted Note 9) I cannot get carrier phone calls, I still have LTE data. And with the LTE data, I can use Google Voice (calls and texts) because it's VoIP. I also get AT&t carrier texts, as that is also data. It's just AT&T phone calls I cannot send or receive.
AT&T deactivated the SIM card in my native US998 V30+ and sent me a replacement phone, which is a Samsung Note 9. I'm staying with AT&T for a reason. Otherwise I would probably pull the "V30" Verizon trick also.
I bought both my wife and my elderly mother 64GB V35 phones -- which is basically an upgraded 64GB V30. (They previously had native US998 V30.) AT&T gives V35 VoLTE and WiFi calling, and for them there was nothing new to learn.
Click to expand...
Click to collapse
I think it was a hardware problem, honestly.
No matter what I did, I even tried different ROM to ensure I didn't mess around with root settings and somehow enabled or disabled something that I should not have. I tried flashing stock radios, and no, nothing would fix it.
I took my brothers phone to see if the SIM card would work with his phone, an unlocked Google FI phone. As soon as I installed the SIM, and booted up the phone, I could tell it was working perfectly even on the lock screen. Right away the status showed the name of the wireless company, and active 5G data icon on the status.
I must have damaged the internal radio or the LTE data modem when I dropped the phone last. The screen of the phone never broke even though I dropped the phone countless times, though the back glass has cracked lines all over even if the surface is still smooth and the phone continued being waterproof (I tested).
Anyway, I have since bought a new phone and the Data/Text/Talk all work perfectly on it.
I'm not sure what I'll do with this phone, as selling it wouldn't be ethical. And I doubt anyone would buy a phone with the warning that service may not work.
Ah well, I may just keep and use it as a test device.
Thanks to all who tried to help.
Amer28 said:
I think it was a hardware problem, honestly.
No matter what I did, I even tried different ROM to ensure I didn't mess around with root settings and somehow enabled or disabled something that I should not have. I tried flashing stock radios, and no, nothing would fix it.
I took my brothers phone to see if the SIM card would work with his phone, an unlocked Google FI phone. As soon as I installed the SIM, and booted up the phone, I could tell it was working perfectly even on the lock screen. Right away the status showed the name of the wireless company, and active 5G data icon on the status.
I must have damaged the internal radio or the LTE data modem when I dropped the phone last. The screen of the phone never broke even though I dropped the phone countless times, though the back glass has cracked lines all over even if the surface is still smooth and the phone continued being waterproof (I tested).
Anyway, I have since bought a new phone and the Data/Text/Talk all work perfectly on it.
I'm not sure what I'll do with this phone, as selling it wouldn't be ethical. And I doubt anyone would buy a phone with the warning that service may not work.
Ah well, I may just keep and use it as a test device.
Thanks to all who tried to help.
Click to expand...
Click to collapse
tried a rom on a j7 2015 because android 6 is going to be left and I only get emergency calls on lte and on 3g, no problem. It's not imei problem maybe exynos processor. I went back to 6.0.1 and no problem with 4g lite. By the way, I'm not in the USA.
Since the Galaxy S6 Edge days I've been getting AT&T branded Samsung phones. This time around due to initial perks of a trade in were better for the unlocked version of S23U, I went ahead and pre-ordered the unlocked version. Are there any drawbacks anyone has experienced with the unlocked version that would warrant me to cancel the order? Are there any AT&T features such as visual voicemail, personal hotspot or HD voice that isn't compatible with the unlocked, non carrier version? Any help would be appreciated as i believe I can still cancel the order.
Thank you.
With an unlocked phone, you cant call. But if you add a sim card into it you can do anything such as mobile data, call, hotspot, etc. An unlocked phone can work on any carrier. But it is still the same thing as an at&t version unless you add the sim card in it.
So I assumed if i insert my AT&T simcard it'll work just like an AT&T phone?
AeroSatan said:
So I assumed if i insert my AT&T simcard it'll work just like an AT&T phone?
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Click to collapse
That's what I have done for every phone I have had since the S7 Edge on T-Mobile. Still using the same simcard since I started out with the (S7 Edge), then Note 8, S20U, S22U and now S23U and has worked fine with T-Mobile but without the carrier bloat. The only downside is Unlocked versions always get the updates last.
You can always flash U (carrier firmware) that is bit different from from U1 (factory unlocked) firmware. This way you'll get exactly the same experience as for the phone of any carrier directly. You can always switch back and forth with data wipe.
AeroSatan said:
So I assumed if i insert my AT&T simcard it'll work just like an AT&T phone?
Click to expand...
Click to collapse
yes. and sorry for the late reply.
irshansk said:
You can always flash U (carrier firmware) that is bit different from from U1 (factory unlocked) firmware. This way you'll get exactly the same experience as for the phone of any carrier directly. You can always switch back and forth with data wipe.
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Click to collapse
First time Sammy user here, so possibly a stupid question but... from my search it appears that other than carrier bloatware you don't loose anything by going to U1 firmware and possibly gain faster updates. Is that a correct? Seems to be the case for WiFi calling but what about ATT wifi hotspots for example?
Unlocked phones were useful for sticking local SIMs in them for international travel but with the new international plans pricing is actually reasonable so it is not worth the hassle.
AeroSatan said:
Since the Galaxy S6 Edge days I've been getting AT&T branded Samsung phones. This time around due to initial perks of a trade in were better for the unlocked version of S23U, I went ahead and pre-ordered the unlocked version. Are there any drawbacks anyone has experienced with the unlocked version that would warrant me to cancel the order? Are there any AT&T features such as visual voicemail, personal hotspot or HD voice that isn't compatible with the unlocked, non carrier version? Any help would be appreciated as i believe I can still cancel the order.
Thank you.
Click to expand...
Click to collapse
I was in the same situation as you, and ordered the Unlocked version this time instead of the AT&T version. I am happy to report that everything is working. Visual Voicemail (Samsungs App), Personal Hotspot (aka Mobile Hotspot), HD Voice (VoLTE), and WiFi Calling.