VoLTE - Huawei Mate 20 Pro Questions & Answers

Is there anyway to get VoLTE in the US for LYA-L29?

whtgrizzly said:
Is there anyway to get VoLTE in the US for LYA-L29?
Click to expand...
Click to collapse
Get your carrier to enable volte on your service. Restart your phone and it should work

Hazzay88 said:
Get your carrier to enable volte on your service. Restart your phone and it should work
Click to expand...
Click to collapse
Do I have to take it to the store for them to do it, or can I just call customer service?

The other response is incorrect. Huawei has a whitelist of carrier MCC/MNC for VoLTE support. US carriers are not on it for LYA-L29.

VoLTE working fine in the middle east for the LYA-L29 for those who are wondering.
I don't know about North America though.
Sent from my SM-N960F using XDA-Developers Legacy app

duraaraa said:
The other response is incorrect. Huawei has a whitelist of carrier MCC/MNC for VoLTE support. US carriers are not on it for LYA-L29.
Click to expand...
Click to collapse
Volte works fine on the P20 Pro. Since that phone was never sold or supported in the USA there is no reason US carriers would be on a whitelist.
Volte also works fine on the Xiaomi MI Mix 2 & 2S which aren't sold or supported here.

Same problem in Canada too...the carrier has to work with Huawei to turn the feature on. I upgraded from an S7Edge which WAS VoLTE enabled by the carrier, so the account has the feature, but it did not automatically carry over.
Looks like there will be a few months before we get this, seeing how long it took for P20 Pro.

Anyone on UK EE with VoLTE available?
Sent from my LYA-L29 using Tapatalk

I'm using MintMobile with the Mate 20 Pro. I found out that this carrier does not provide VoLTE service.
Sent from my LYA-L09 using Tapatalk

Ipse_Tase said:
Same problem in Canada too...the carrier has to work with Huawei to turn the feature on. I upgraded from an S7Edge with WAS VoLTE enabled by the carrier, so the account has the feature, but it did not automatically carry over.
Looks like there will be a few months before we get this, seeing how long it took for P20 Pro.
Click to expand...
Click to collapse
Hola
Can you please elaborate. For some of our carriers in Canada VoLTE and Wi-Fi Calling are only enabled with carrier branded phones. This is particularly true for Rogers and Fido. If you are dealing with Shaw, Telus and Bell I have seen different scenarios that certain non branded phones working ok for VoLTE and other phones not working at all.
I am with Fido and I bought the Mate 20 Pro from them and VoLTE and Wi-Fi Calling work.
Sent from my LYA-L0C using Tapatalk

I'm with Videotron...hence the difference. They have been notoriously slow to enable the feature on new phones.
On the flip side, I was getting VoLTE on my old phone which was NOT bought from them (it was first registered on Koodo).
Rogers does not allow that -as you mentioned.

geovass said:
Anyone on UK EE with VoLTE available?
Sent from my LYA-L29 using Tapatalk
Click to expand...
Click to collapse
Anyone?
Sent from my LYA-L29 using Tapatalk

Ipse_Tase said:
I'm with Videotron...hence the difference. They have been notoriously slow to enable the feature on new phones.
On the flip side, I was getting VoLTE on my old phone which was NOT bought from them (it was first registered on Koodo).
Rogers does not allow that -as you mentioned.
Click to expand...
Click to collapse
A follow-up on my own post:
- we all knew the Canadian version L0C is NOT dual-SIM - I finally got a chance to test this. Bummer.
- I put in my phone a Rogers SIM and VoLTE and VoWiFi WERE INSTANTLY ENABLED. So the software supports it, has to be enabled by the provider via the SIM cfg. Somewhat positive news - as we all thought, Rogers would only allow VoLTE on the phones they sell, the test proved this is not the case.

Ipse_Tase said:
A follow-up on my own post:
- we all knew the Canadian version L0C is NOT dual-SIM - I finally got a chance to test this. Bummer.
- I put in my phone a Rogers SIM and VoLTE and VoWiFi WERE INSTANTLY ENABLED. So the software supports it, has to be enabled by the provider via the SIM cfg. Somewhat positive news - as we all thought, Rogers would only allow VoLTE on the phones they sell, the test proved this is not the case.
Click to expand...
Click to collapse
Got 9.0.0.182 update and VoLTE works now. NO VoWiFI though.

any one from israel with partner / 012mobile volte vowifi is on on the phone but its not working its goes to H+

Anyone else willing to admit they don't even know what it is and turned it off just to get rid of the awful notification?
Oh, right , nah me either ....

Quaz1 said:
Anyone else willing to admit they don't even know what it is and turned it off just to get rid of the awful notification?
Oh, right , nah me either ....
Click to expand...
Click to collapse
I can definitely tell that the call quality is a LOT better in my case with VoLTE on, as it uses HD codecs (G.722).
You can try for yourself by turning VoLTE ON and then play with WCDMA vs LTE settings...one will disable it right away. In my case even the call button in the dialer shows HD.
And yes, the damn icon is hideous and won't go away even with System Tuner.

bhagiratha said:
I'm using MintMobile with the Mate 20 Pro. I found out that this carrier does not provide VoLTE service.
Click to expand...
Click to collapse
MintMobile does provide Volte but they have no idea which phone models it works on so they don't advertise Volte. I had Volte functionality on MintMobile with One Plus 5, Essential PH-1, Xiaomi Mix 2 & Mix 2S, and Huawei P20 Pro.
But it does not work with this phone.

On Telus, the first time I set the phone up it made me jump through a hoop where I went to a Telus site and enabled the VOxxx stuff. Strangely, it seemed to be kinda random whether it was 'on' or not, and before the last 2 updates I don't think you could even trust the icon to be telling you the truth. I'm not sure why this feature is a big deal, codecs or not the voice quality seems fine on this phone regardless. Some people claim that enabling any of the VO stuff gobbles battery, I haven't really noticed.
Much like the AOD, it is sad that we have almost no control over the icons at the top - especially when space is at such a premium there.

Related

Bought 2 mate 10 alp-l29 neither is working with t-mo USA. Anyone using it on tmo ?

Both of them do not work on t-mobile even though they have all the bands. Signal is strong. Is there some command that will let me check radio status ?Mate 10 has similar bands to Mate 9 and my mate 9 works fine even if I disable volte. Mate 10 sometimes will fail to make a phone call or if it is being called it will go straight to voicemail. When I get connected I can't hear anything on my Mate 9, but I can on op3t.
Is anyone successfully using it on tmo usa ? This makes no sense to me.
I did factory resets, different sims and had t-mobile refresh the lines
aim1999x said:
Both of them do not work on t-mobile even though they have all the bands. Signal is strong. Is there some command that will let me check radio status ?Mate 10 has similar bands to Mate 9 and my mate 9 works fine even if I disable volte. Mate 10 sometimes will fail to make a phone call or if it is being called it will go straight to voicemail. When I get connected I can't hear anything on my Mate 9, but I can on op3t.
Is anyone successfully using it on tmo usa ? This makes no sense to me.
I did factory resets, different sims and had t-mobile refresh the lines
Click to expand...
Click to collapse
I've been using the ALP-L29 on TMo for a month now and no issues with voice or data. Just took the sim out of my Nexus 6 and put it into the mate 10. Didn't do anything else.
Maybe check the apn? As far as bands, you can download Network Cell Info Lite to see what bands the phone is connecting to.
I have had my Mate 10 (non-pro) for about a week now and I use it on T-Mobile just fine. Why not install a 3rd party app like Open Signal from the Play Store and see what is going on? Also an app like GPS Status is good for GPS functionality. The fact that you have two of them, and both do not work, makes me suspicious that something else is going on with them both...maybe they are not flashed properly with the correct regional software?
aerohp said:
I've been using the ALP-L29 on TMo for a month now and no issues with voice or data. Just took the sim out of my Nexus 6 and put it into the mate 10. Didn't do anything else.
Maybe check the apn? As far as bands, you can download Network Cell Info Lite to see what bands the phone is connecting to.
Click to expand...
Click to collapse
The APN is correct, I compared it to Mate 9 is exact same. I will have to check that app and see what it says
jaseman said:
I have had my Mate 10 (non-pro) for about a week now and I use it on T-Mobile just fine. Why not install a 3rd party app like Open Signal from the Play Store and see what is going on? Also an app like GPS Status is good for GPS functionality. The fact that you have two of them, and both do not work, makes me suspicious that something else is going on with them both...maybe they are not flashed properly with the correct regional software?
Click to expand...
Click to collapse
They both were brand new and sealed from 2 different sellers, they are different colors as well. I will check open signal app and see what it says. What I don't understand how 2 of them can have exactly same symptoms.
Does it show LTE signal at all for you guys ?
aim1999x said:
Does it show LTE signal at all for you guys ?
Click to expand...
Click to collapse
Yes, mine shows 4g but at times while at work it will drop to E due to the signal being week inside the building. I am also connecting on Band 4 most of the time.
aim1999x said:
The APN is correct, I compared it to Mate 9 is exact same. I will have to check that app and see what it says
Click to expand...
Click to collapse
This is what I have as my APN.
That is what I got as well for APN
Were they unlocked
Contact the seller... Something is wrong.
ppaganpr said:
Contact the seller... Something is wrong.
Click to expand...
Click to collapse
Those were from 2 different sellers. Hard to believe that they would have exact symptoms.
They are unlocked. I checked open signal and it says lte. Anyone can recommend any troubleshooting that could be done? I would like to keep the phone but I need it to work. I do not think both phones are just not working in exact same way. At this point I am not sure what else is left to trouble shoot.
In attached pictures what is the sim neighbor #1 that is the only thing different because it is not on my mate 9.
More neighbors , but there isn't any on Mate 9. Also everytime phone call is coming in it switches to 2g. Mate 9 doesn't switch for phone calls. Overall the network cell info app shows that mate 10 switches bands a lot .
Edit
Another thing I noticed is that tmo visual voicemail will never activate on Mate 10 but it is instant on Mate 9
Spent hours with tmobile and this is because no volte on those phones. If I turn volte off on mate 9 it acts the same way. So mate 10 is unusable where I live. It goes to voicemail 90% of time.
The workaround I got is forward all calls to to my google voice number. Works ok since it can use lte just fine.
Thats a bummer, I would reflash if I were you
yusssi said:
Thats a bummer, I would reflash if I were you
Click to expand...
Click to collapse
Reflash to what ?
To the same rom. Now, are they ORIGINALLY manufactured with that same rom? I purchased a 4/64 mocha from amazon ALP-L29 and was functioning flawlessly. Then returned it and purchased a 6/128 chinese version, rebranded to ALP-L29 and its functioning flawlessly (with T-MOBILE) so, the only thing I can think, based on your circumstances, is that there has to be something messed up with the rom/firmware. I would try either an update via FIRMWARE FINDER or a full rebranding to the same ALP-L29. Thats what I would do.
yusssi said:
To the same rom. Now, are they ORIGINALLY manufactured with that same rom? I purchased a 4/64 mocha from amazon ALP-L29 and was functioning flawlessly. Then returned it and purchased a 6/128 chinese version, rebranded to ALP-L29 and its functioning flawlessly (with T-MOBILE) so, the only thing I can think, based on your circumstances, is that there has to be something messed up with the rom/firmware. I would try either an update via FIRMWARE FINDER or a full rebranding to the same ALP-L29. Thats what I would do.
Click to expand...
Click to collapse
There is nothing wrong with it. It's the lack of volte. If I turn off volte on my mate 9 it acts the same way. I talked with t-force (tmo support) and because of the towers around me the phone doesn't switch quick enough to edge to ring. If I leave it on edge it works fine, but it can't switch to edge from lte quickly enough.

VoLTE is not supported by your current software version

Hi,
I just got my 965 Dual Sim and I am trying to enable VoLTE on AT&T network. Whenever I try to enable the feature the phone gives me a "VoLTE is not supported by your current software version. Contact customer service for more details". Anyone got any ideas as to how to get this to work?
More than likely you'll have to wait to see if an AT&T CSC will be available for Exynos devices. Same situation as Canada
Sent from my SM-G965W using Tapatalk
Sm-G965w
Same problem here .is there any solution to enable volt
Many networks have problems dropping calls with VoLTE enabled. Even if you have the option, I suggest leave it disabled/disable it.
Volte s9 pluse
Deepcuts said:
Many networks have problems dropping calls with VoLTE enabled. Even if you have the option, I suggest leave it disabled/disable it.
Click to expand...
Click to collapse
Hmmm yep let's leave it .but here in India volte is better then lte .
Yes i

Does anyone have Three Mobile (UK) Honor 10 Firmware (128GB/4GB Ram)?

Hi there,
I recently purchased an Honor 10 from Argos and am using it on the three network. It seems like you can only use features like 4G Super Voice (VoLTE) if you bought the phone directly from three. I am presuming that to mean that three has a custom version of the stock firmware for the device but they do not provide a way of downloading this from their site. Does anyone have this firmware or the ability to dump it from their phone and share?
Thanks,
James.
No custom firmware it's the same. Will work fine when you put your sim in it
Sent from my Mi MIX 2S using Tapatalk
I already have put the sim in, there is no option to enable VoLTE/4G super voice I can see, three support suggested I should have some software from them that was OTA, are you saying you have an Honor 10 on three and it gives you the option to enable it?
There isn't an option. It just works when you are in a volte area.
And when you connect to WiFi you should get WiFi calling in the notifications area.
What firmware B131?
Sent from my Mi MIX 2S using Tapatalk
I just checked on the three website, I didn't notice this last time:
Devices that didn't come from Three.
Right now, all 4G Super-Voice compatible iPhones will be 4G Super-Voice enabled once the carrier settings have been installed, even if they didn't come from Three.
4G Super-Voice doesn't work on other non-Three devices yet however, even if the manufacturer has stated that it's VoLTE compatible. We're working on this, so be sure to check back for updates.
Click to expand...
Click to collapse
So they must have some kind of custom firmware or something I presume.
I have wifi calling enabled on my device but again the three website says my device is not supported and it won't work and that seems to be true because even with wifi enabled and wifi calling enabled in the setting I do not get the wifi calling in the notification area.
That's hasnt been updated. All Huawei P20 series and honor 10 series have the same software across the market. It will. Work for volte
Sent from my Mi MIX 2S using Tapatalk
I am afraid what you are telling me goes against what three themselves are directly telling me. A three support guy just called me after a web chat and said that at the moment they have NOT released the update for Honor 10 to enable VoLTE. He said when it is released I will get a text message from three about the update and that it will then be enabled on my phone. I am afraid what you are saying is not what Three are saying.
Dude I work for Three. I range the phones they sell. I setup the Honor partnership. I can tell you flat out the software is one software across the market. It customises based on the sim.
What software version are you in b104 B120 or B131
Sent from my Mi MIX 2S using Tapatalk
wildlime said:
Dude I work for Three. I range the phones they sell. I setup the Honor partnership. I can tell you flat out the software is one software across the market. It customises based on the sim.
What software version are you in b104 B120 or B131
Click to expand...
Click to collapse
This might explain my issue about the updates....
My handset was purchased from three as PAYG. It's still stuck on 120 firmware.
If all handsets are the same why have we not seen the 131 update
B131 is not out in the UK yet. Its leaked in firmware finder but it hasn't had CTS approval yet which means no Google pay etc
Sent from my Mi MIX 2S using Tapatalk
Apologies, I guess I misunderstood what the support guy was saying, thanks for the clarification! I am on B120 according to the phone. The three site doesn't help, it's confusing they say that it won't work on devices not purchased from three. If there is no software difference does that mean that wifi calling should work for me too? It doesn't seem to be unless emui hides the usual icons you would expect to see?
It's only a new thing that Huawei and honor have done which is put the settings into the baseline software regardless of where you buy it in uk
Sent from my Mi MIX 2S using Tapatalk
---------- Post added at 04:58 PM ---------- Previous post was at 04:57 PM ----------
Could potentially be hiding icon due to the space limitations at top because of notch
Sent from my Mi MIX 2S using Tapatalk
As far i know if 3 mobile did not support volte your menu for volte wouldnt exist. Or you wouldnt had choice to activate it. At least this is how it was on p9. I have a honor 10 c432 unbranded device and my options are open for volte. If that helps. Maybe switching to different region firnware it will give you the option.
Ps for me is not appearing on the notch when is active but when i disable notch its showing an icon
vampirian said:
As far i know if 3 mobile did not support volte your menu for volte wouldnt exist. Or you wouldnt had choice to activate it. At least this is how it was on p9. I have a honor 10 c432 unbranded device and my options are open for volte. If that helps. Maybe switching to different region firnware it will give you the option.
Ps for me is not appearing on the notch when is active but when i disable notch its showing an icon
Click to expand...
Click to collapse
This isn't correct. Since honor 9, 10 and Huawei P20, p20 pro it's in all UK devices
Sent from my Mi MIX 2S using Tapatalk
I have no option for volte in my menu, that was my concern, also if I disable the notch it does not show any different kind of icon.
jimmmeh said:
I have no option for volte in my menu, that was my concern, also if I disable the notch it does not show any different kind of icon.
Click to expand...
Click to collapse
No because that be of data still stays in the notch. Even when disabled
Sent from my Mi MIX 2S using Tapatalk
Well i dont know as long i was in vodafone uk i didnt had volte. Once i switched to c432 on my p9 then i had the choice. Seems like they are stripping down services for some reason. Also updates was non existed

Just received August security patch for SM-G965U1 (unlocked S9+)

Wifi calling is enabled for Verizon (go to phone settings to enable). I am sure there
are other changes. Update G965U1UEU3ARH7.
fb
Hi, just posted the same update for GS9 Unlocked using AT&T. 495.78 MB.
Thanks for sharing... View attachment 4598513
Sent from my SM-G960U1 using Tapatalk
fbroce said:
Wifi calling is enabled for Verizon (go to phone settings to enable). I am sure there
are other changes. Update G965U1UEU3ARH7.
fb
Click to expand...
Click to collapse
Yes, and Secure Wi-Fi has now been added. I think it previously existed only on the European firmwares. Now we get it, too.
Any way to see if AT&T Wifi Calling will work as I do not see the option in Settings? I have US Unlocked GS9 on AT&T
If I flash this U1 for my ATT phone (running full Tmobile firmware now),
will I have Wifi calling with Tmobile? Or Wifi calling only works with Verizon with U1
sweetboy02125 said:
If I flash this U1 for my ATT phone (running full Tmobile firmware now),
will I have Wifi calling with Tmobile? Or Wifi calling only works with Verizon with U1
Click to expand...
Click to collapse
Despite what the websites like to post, there really isn't a VZW U1 and an ATT U1. There's just XAA U1. You'll get Wi-Fi Calling on every carrier with it now, except for ATT.
maddie01 said:
Any way to see if AT&T Wifi Calling will work as I do not see the option in Settings? I have US Unlocked GS9 on AT&T
Click to expand...
Click to collapse
Reading up on it (short summary) this is because AT&T uses a database of IMEI numbers to provision WiFi calling and VoLTE. Since our IMEI numbers from our phones are not in that database we won't be able to use WiFi calling or VoLTE.
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Sent from my SM-G960U1 using Tapatalk
maddie01 said:
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Sent from my SM-G960U1 using Tapatalk
Click to expand...
Click to collapse
It's odd for sure. Verizon has always had VoLTE on unlocked too. At least since the S7. Probably before that. ATT has never felt the need to change the policy.
maddie01 said:
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Sent from my SM-G960U1 using Tapatalk
Click to expand...
Click to collapse
Who can say if it's disadvantageous or not, for all we know it might be the technology differences between the networks. Also it does make sense... having specific IMEI numbers known to connect to carrier specific services like wifi calling and VoLTE ensures that everything works. It doesn't make it convenient for us and I will admit it would be nice to have the features.. but for calling via wifi there are options.
Personally I use pbx in a flash and bria softphone. With the right VoIP provider it's a good setup and doesn't break the bank at all. I haven't even spent more then 5 bucks maybe in a month. For me this is better then wifi calling and I don't have any problems.
As for adding our IMEI to that database I tried inquiring about it, but I do recall reading where some people may have had luck in doing this. I suspect it may require a bit of luck and/or perserveriance after my last discussion with AT&T customer service.
I explained the situation and what needed to be done while being placed on hold a few times. As the call continued I tried to be patient with the person I spoke too, but I admit it is not easy when he is saying that just because I see H data speed that it's actually VoLTE. When I mentioned the speed test and how it was H data speed (and that H data speeds are not VoLTE) he was saying that H data speeds were like blazing fast compared to LTE..
I had to politely finish the call before I either started to laugh or feel sorry for that rep.
scottusa2008 said:
I tried inquiring about it, but I do recall reading where some people may have had luck in doing this. I suspect it may require a bit of luck and/or perserveriance.
In my case I tried to be patient with the person I spoke too. After waiting on hold a few times the representative tried to say everything was normal.. and then proceeded but to say that just because I see H+ speed that it's actually VoLTE. When I mentioned the speed test and how it was H data speed (and that H data speeds are not VoLTE) he was saying that H data speeds were like blazing fast compared to LTE..
I had to politely finish the call before I either started to laugh or feel sorry for that rep.
Click to expand...
Click to collapse
Hahaa, i have had a similar situations in the store where i had to correct a worker that was completely explaining 3G/HSPA wrong. Incredible how incompetent they are unless you just want an iPhone...thanks
Sent from my iPad using Tapatalk
maddie01 said:
Makes sense but is ridiculous for AT&T to restrict it. Has anyone ever called to ask to have thier Unlocked IMEI added to this "list" so that these features will work? Seems like it is a disadvantage for AT&T if it works for TMo and now Verizon but not AT&T...?
Just curious...
Click to expand...
Click to collapse
The only thing I've seen some people do successfully to get VoLTE working on an unbranded unlocked device is to have AT&T provision a SIM card to an IMEI of a phone that is AT&T branded and capable of VoLTE. Then use that SIM card on the unbranded unlocked device.
guyd said:
The only thing I've seen some people do successfully to get VoLTE working on an unbranded unlocked device is to have AT&T provision a SIM card to an IMEI of a phone that is AT&T branded and capable of VoLTE. Then use that SIM card on the unbranded unlocked device.
Click to expand...
Click to collapse
Do you recall seeing if they said this work for prepaid and/or postpaid?
If it's that simple i'm gonna have to find a phone capable of VoLTE and see if this works
scottusa2008 said:
Do you recall seeing if they said this work for prepaid and/or postpaid?
If it's that simple i'm gonna have to find a phone capable of VoLTE and see if this works
Click to expand...
Click to collapse
Honestly don't recall, or if it was even mentioned.
So this new version includes wifi calling. You find this in the menu system somewhere? Does HD Voice also work and indicated like Verizon SM-G965U?
houston-tx said:
So this new version includes wifi calling. You find this in the menu system somewhere? Does HD Voice also work and indicated like Verizon SM-G965U?
Click to expand...
Click to collapse
Hd voice always worked on unlocked for Verizon. Wifi calling is found in the phone app's settings.
I flashed G965U1UES3ARI1 for XAA to SM-G965U1 and I can't find settings for Wifi calling. Are they visible or just built in and assumed to be there?
houston-tx said:
I flashed G965U1UES3ARI1 for XAA to SM-G965U1 and I can't find settings for Wifi calling. Are they visible or just built in and assumed to be there?
Click to expand...
Click to collapse
What carrier are you on? It's supported for SPR, TMB, and now VZW. Look in the settings of the actual phone app, not the device settings.
Verizon. Found it. Thought it was in Settings. Thank you!
houston-tx said:
Verizon. Found it. Thought it was in Settings. Thank you!
Click to expand...
Click to collapse
No problem. You're not the first person to look for it in the wrong place. U1 builds always place the setting there. So they stayed consistent doing it this way.

Question Help! Not getting 5G and VOLTE after changing to Canada ROGERS Sim (Unit from Philippines)

Hi Everyone,
Need help. I recently migrated to Canada and I brought my S23 Ultra with me (Open Line: CSC:XTC). I noticed that I'm only getting a 4G+ signal and VoLTE is not enabled. I check Rogers 5G coverage and our area is part of it. I tried inserting my sim to my wife's Iphone and it is getting a 5G signal. Can this be fixed?
Condolences on your move from a fellow Canadian
Are you sure the phone has the correct LTE bands (it probably does...).
Secondly, the Canadian telecom cartel has colluded and decided that they don't like phones sold elsewhere or imported...you could be SOL as I don't see Robbers authorizing your IMEI.
Apple is not caving in to carriers, that's why the iPhone works just fine.
I doubt that changing the CSC will help, as the restrictions are placed on IMEI.
Ipse_Tase said:
Condolences on your move from a fellow Canadian
Are you sure the phone has the correct LTE bands (it probably does...).
Secondly, the Canadian telecom cartel has colluded and decided that they don't like phones sold elsewhere or imported...you could be SOL as I don't see Robbers authorizing your IMEI.
Apple is not caving in to carriers, that's why the iPhone works just fine.
I doubt that changing the CSC will help, as the restrictions are placed on IMEI.
Click to expand...
Click to collapse
For real? I can understand if they won't allow VoLTE (which they should) but not being able to get a 5G signal is just plain BS.
Btw, what do you mean by SOL?
bashblues said:
For real? I can understand if they won't allow VoLTE (which they should) but not being able to get a 5G signal is just plain BS.
Btw, what do you mean by SOL?
Click to expand...
Click to collapse
sh!t out of luck.
The issue is the CSC - if you are able to get the Rogers CSC working it should allow you to access 5G/VoLTE (possibly VoWiFi - Rogers allows 3rd party devices as long as the config files are correct - only Bell/Telus have an IMEI whitelist).
lexcyn said:
The issue is the CSC - if you are able to get the Rogers CSC working it should allow you to access 5G/VoLTE (possibly VoWiFi - Rogers allows 3rd party devices as long as the config files are correct - only Bell/Telus have an IMEI whitelist).
Click to expand...
Click to collapse
I already tried but Rogers CSC is not on the list. Is there any chance I can still change it to Rogers CSC?
Is it enabled in the *#*#4636#*#* menu?
xNotta said:
Is it enabled in the *#*#4636#*#* menu?
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I can't access that menu. When I tried that in the dialer it calls the number and says please check the number etc2x....
bashblues said:
I already tried but Rogers CSC is not on the list. Is there any chance I can still change it to Rogers CSC?
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What model is your phone? I would say you could try flashing to the W firmware but if you have an EU model phone it won't work... so I am not sure how you could get the correct CSC.
lexcyn said:
What model is your phone? I would say you could try flashing to the W firmware but if you have an EU model phone it won't work... so I am not sure how you could get the correct CSC.
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It's the Philippine Variant.
Model: SM-S918B/DS
CSC: XTC (Openline)
bashblues said:
It's the Philippine Variant.
Model: SM-S918B/DS
CSC: XTC (Openline)
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Yeah so I don't believe you can flash W model but I am unsure. You may be able to try out one of those CSC changing services though? Not 100% if they work.
what is your plan , I don't have 5G on rogers because I dont pay for this, but VoLTE should work ? VoWiFI works tho.
oVeRdOsE. said:
what is your plan , I don't have 5G on rogers because I dont pay for this, but VoLTE should work ? VoWiFI works tho.
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It's Rogers Infinite Plan (Unlimited and has 5G). VoLTE is not showing but I tried calling over it and the Signal still 4G+ so I guess VoLTE is activated. My problem now is the 5G signal. Went to Wireless Wave (where I got the sim) but they can't figure it out as well. They gave me a number of the TechSupport they said maybe it is something that needs to be done backend.
bashblues said:
It's Rogers Infinite Plan (Unlimited and has 5G). VoLTE is not showing but I tried calling over it and the Signal still 4G+ so I guess VoLTE is activated. My problem now is the 5G signal. Went to Wireless Wave (where I got the sim) but they can't figure it out as well. They gave me a number of the TechSupport they said maybe it is something that needs to be done backend.
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I'm wondering if maybe some bands are just hidden for our 5G? Did you try the how to guide on how to unlock all bands? If you are able to get access into the service mode you might be able to do it: https://forum.xda-developers.com/t/...23-series-including-sub-6-and-mmwave.4554611/
bashblues said:
It's Rogers Infinite Plan (Unlimited and has 5G). VoLTE is not showing but I tried calling over it and the Signal still 4G+ so I guess VoLTE is activated. My problem now is the 5G signal. Went to Wireless Wave (where I got the sim) but they can't figure it out as well. They gave me a number of the TechSupport they said maybe it is something that needs to be done backend.
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That's still better than being on Telus. My data drops down to H+ when I make a call and the call quality on 3G is terrible in an area of Toronto dominated by highrises.
jcsww said:
That's still better than being on Telus. My data drops down to H+ when I make a call and the call quality on 3G is terrible in an area of Toronto dominated by highrises.
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I feel you but it is sad that we are not getting the service we are paying for. SIM Plan is new and the phone is one of the latest. It's just disapppointing. I'm calling Tech Support right now but it seems they don't know anything either but they are very helpful though.
bashblues said:
I feel you but it is sad that we are not getting the service we are paying for. SIM Plan is new and the phone is one of the latest. It's just disapppointing. I'm calling Tech Support right now but it seems they don't know anything either but they are very helpful though.
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Tech Support isn't allowed to tell you that features like VoLTE, VoWiFi, and in the case of some device brands, like OnePlus, 5G are not provisioned by the system because those device IMEI's and model numbers are not whitelisted in the system and there for, not permitted to use these features.
Hey Guys! I messed up. I tried changing the CSC just for the sake of trying it via the dialer by typing *#272*IMEI# and chose randomly BTB. Now VOLTE is gone, signal is only 4G (Not even 4G+) like before. I tried typing it again to change it back to my original CSC (XTC) but it wont work anymore (the *#272*IMEI#). Is there another way for me to change it back to the original CSC?
Was able to change it back to XTC using SamFW. Was hoping to change it to RWC (Rogers) but it failed. Oh well! XTC (4G+) is better than BTB (4G) but was hoping if RWC was forced I could have gotten a 5G signal (I think).

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