ok, i'm not normally one to have trouble with issues such as these, but this is my first android phone (htc evo 3d) and when i first got it on launch date, i manually entered all my contacts from my old phone to my new one. well i recently went through the root process and read that if you had your gmail account as the primary google account, that you wouldnt have to worry about your contacts anymore, after a wipe or changing to a new phone.
well after root i let the phone do all the gmail syncing after enabling it, and my contacts are still not there. i am having trouble getting into an option that will let me view or add or edit contacts from google. i go into accounts and sync, click my google account but all it will let me do is enable or disable the syncing of contacts. can someone give me a brief rundown of exactly how this works? and are my contacts all gone?
It works pretty much the way you described it; once you have the contacts in your phone you sync and they all get saved to your default gmail account. Then when/if you decide to wipe, you run sync again and they'll be uploaded to your phone.
This is what I'd do if I were you;
- Open gmail -> contacts and check if they are actually there.
- If your contacts are there, then maybe you don't have them set to shown in your phone display options under contacts.
thanks for the quick reply. when you say to open gmail, do you mean through the accounts and sync settings menu? or the gmail app? when i go through the accounts and sync, i just get the option of turning the syncing for each category (i.e. contacts, weather, news) on or off, i cant actually go into each one to see what they are comprised of. i feel pretty dumb not being able to figure this out, but i had over 100 peoples numbers and information on my contacts before i wiped and rooted my phone, so i'm willing to accept sounding like a noob in hopes of possibly getting them back.
thanks again in advance.
No problem at all No, I meant open it on your computer (http://www.google.com/contacts) and see if there are any in there.
Regarding display options; I don't know which phone you're using, but you get there by opening Contacts -> Display Options on my LG (http://www.shrani.si/f/30/1s/1KBZD0Ot/screenshot-1314442655693.png a screenshot of how it might look like if it's of any help)
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
I’ve just noticed that I’m also unable to sync contacts with my Samsung Account, so I’m guessing that the problem is on the phone rather than the server….
The issue seems to be related to the Go Contacts app. I found that if I deleted then re-added the Google account from my phone I could sync again, but as soon as I added a new contact in Go Contacts I got this error message again. If I add the contact using the stock Contacts app I don’t get the problem. Has anyone else had this issue with Go Contacts?
Solved! (and I'm pretty sure it's for good this time)
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
beirtipol said:
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
Click to expand...
Click to collapse
What if you're confident that both your phone's VCF and Google Contacts have new information? As a matter of fact, it's the case with me. I create new contacts with my phone for a newly received phone number, and I create new contacts with Gmail for a newly received email address. So, I simply can't just delete one set and replace it with the other. Any suggestions?
(Conceivably, I can import the phone's VCF to Google, and rely on Google's "Merge Contacts" function, but I'm a little reluctant because I don't exactly know what kind of algorithm Google uses to get rid of duplicates.)
This Contact sync issue seems to be affecting a lot of Android is users and has been a big disappointment for me. One more reason for me to marvel at iOS's seamless syncing.
Worked for me
Thanks a lot beirtipol...problem solved
Now I can install my next custom Rom
Google sync issues
itm said:
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
Click to expand...
Click to collapse
I was having the same issue and searched everywhere to find help. Came a cross a post (somewhere else... can't remember where) that said other apps could be affecting it. Thinking back to the most recent apps I have installed, and when the sync issue started, I deleted data and uninstalled Skype and my sync is working fine now.
Hope this helps.
I have finally found a 'reasonably simple' solution that came from suggestions in this thread
1. I have Go Contacts EX installed so I exported a copy of my contacts to a VCF on my SDcard.
2. Email VCF file to my Gmail account
3. Open Gmail on Web Browser on PC
4. Open the email - attachment is shown and Google gives a nice link to say "import contacts" based on the VCF
5. Press the link to import (assuming import and choose file will do same)
6. It may crash... but it has imported the contacts into a new group and may leave loads of duplicates...
7. Choose to "find and merge duplicates" (may need a few manual merges for those it does not catch)
8. Select all contacts and select to remove the "imported..." group that was created (if it crashed for you too)
Now you are left with Phone and Gmail that agree so sync works again.
Next time you edit a contact on your phone it may well stop working again - so do this now and again to keep in sync until everyone stops blaming each other for the issue...
Im still having issues with this...very annoying.
Sent from my SGH-I747M using xda premium
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
contacts doesn't sync
I believe it is not the hardware = Samsung,
it is not the OS, Im running Padawan 6.2 custom ROM
this was a problem years ago when I switch to gmail and the problems arrived how to translate and auto-sort the first name/last/name/title/address/phone number/and so on , from one platform to other
I am surprised how google (since they support the android) didn't standardized this in its own backyard....
i.e. uninstalled and installed back EX Contacts, cleared the data and still not synking, now when I need it, and not tomorow.
so, the workaround:
clear data in Contacts Storage (! will wipe what you had in the phone !), and sync it backwards, from google to phone, so whenever you got new email contact its there anyway, and type there the new phone numbers ....
the stock address book updates well.......
I agree the stock address book looks cheap, but whatever I do with it, updates google address book....
I believe something to do with rows and columns how one is trying to send but the google doesn't know how to autosort, this why even when you import need to do manual work
just my 2c
Update:
- I remove Google account from phone
- Via web -> Gmail -> Contacts, I removed all groups, merge duplicates. etc and synced
It worked fine for 2 days and same issue occurred again. I am so much frustrated with Note 2. I never had this issues with any of my earlier phone. Now my phone is with service center as they want to keep it for 2-3 days, use and observe.
beirtipol said:
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
Click to expand...
Click to collapse
These two steps were enough to fix the problem for me. Thanks!
try google sync fix
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I had the same problem with my att skyrocket running Embryo 5.4
I fixed the problem by downloading 'contacts sync fix' from google play store for free
I had the same problem with my AT&T Galaxy S3, after reading this post someone suggested that Skype was affecting this. I removed Skype and now Samsung account can sync.
This worked for me:
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I have the Note II and had this problem too, I also had GoContacts EX and cleaned up, merged etc a lot of contacts. None of these suggestions worked for me to get sync working. Here's what I did: Backed up all contacts on phone. Removed all groups from phone and Google on my browser (not sure if this needed to be done but was suggested above. You probably won't need to I'm guessing.) (Exported VCF to my SD Card). Then emailed them to my gmail account, imported into my account using Gmail on my computer browser. Waited for it and after a while gmail asked if I wanted to merge. I said yes, then I deleted the group that Google automatically created for the imported contacts and the date they were imported. I also uninstalled Go contacts EX just to be safe.
After this I deleted my Google account off of my phone. Note that I have 2 gmail accounts, so my phone then switched to using the other gmail account. Then I added the normal account back to my phone and it synced fine after that. But I don't know how long it will work as I just did it a short while ago. Hopefully this helps someone though, because I know how frustrating this issue is. If you don't have two Gmail accounts I suppose you could create one temporarily just for this purpose. Good luck.
sgs3 with same issue - remove / re-add account worked for me
i have the sprint sgs3 with android 4.1 (jelly bean) and i had the same problem (sync is currently experiencing problems) until today. my contacts had not sync'd for over a month. no clue why. based on recommendations in this forum:
i disabled other applications (i.e. skype, facebook, yahoo, etc.) contact sync... no change.
i uninstalled skype... no change.
hence, i don't believe there is any need to do the above. what worked for me is...
i went to my pc's google contacts and exported my contacts to make sure that i had them saved off. then, i went to settings, google -> <my google account>, remove account, yes / ok, add account, add google account, etc. while attempting to sync contacts a window popped up asking me to update, i selected now, it rebooted / updated. again, a window popped up asking me to update, i selected now, it rebooted / updated. when it came back up, i verified that google contacts sync'd. the android version now reads 4.1.2.
i re-installed skype, re-enabled other applications contact sync... google contacts still sync. good luck!
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
igknight said:
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
Click to expand...
Click to collapse
I'm in the same boat as you. I've noticed a little dialog flashes really quickly sometimes when contacts are failing to sync, but I havent been able to get a screenie or read it. This is become extremely frustrating.
I've done some looking around, but I haven't found a solution that has solved the problem, so I hope this isn't redundant:
I have two or three Google calendars. If I go to the website, I see them all fine and can see the information in them. I have my EVO 3D (stock, Gingerbread; too many ICS complaints for me to run the Sprint OTA) set to sync and to show these calendars, but none but the main one will show. This is true whether I have them set to show multiple calendars together or set to show only individual ones. I tried clearing the data in Calendar Storage and resyncing; it made no difference. I don't use the stock Calendar app; I use Jorte and Pimlical, but none of the three of them will show the other calendars (which I believe is because there's only one group of calendar selection settings, no matter which app you use). BTW, the other calendars don't show on either of my tablets, either, so it's not really just a 3D problem.
Does anyone have any idea how to correct this situation?
EVO Longoria
This was an issue with Gingerbread which (for me at least) was resolved in ICS. When I used GB, I got around this problem by using multiple Google accounts and then sharing them with the primary account (the one you have linked to your phone). I had our family calendar as the calendar on my primary Google account. My wife's work calendar was on her account. I created another Google account for my work sked. The key on your secondary calendars, is to go to settings and share them with your primary account. If you select "Make changes and manage sharing" under permissions, you'll be able to make changes from your phone.
Like I said, on ICS, the issue went away for me, and I have created several new calendars on my primary Google account and all of them show up on my E3D.
nobody291 said:
This was an issue with Gingerbread which (for me at least) was resolved in ICS. When I used GB, I got around this problem by using multiple Google accounts and then sharing them with the primary account (the one you have linked to your phone). I had our family calendar as the calendar on my primary Google account. My wife's work calendar was on her account. I created another Google account for my work sked. The key on your secondary calendars, is to go to settings and share them with your primary account. If you select "Make changes and manage sharing" under permissions, you'll be able to make changes from your phone.
Like I said, on ICS, the issue went away for me, and I have created several new calendars on my primary Google account and all of them show up on my E3D.
Click to expand...
Click to collapse
Thanks for responding. I wrote you a long post which got lost because my login timed out before I was finished writing. I should have copied it first, but didn't so let me just say this: There is information going around that clearing Calendar Data solves the problem. I have three devices; it didn't work on any of them, and it also made me lose the ability to see anything on my device past a month ago, which it turns out Google warns you about on a Google Calendar help page:
Clear your device's Calendar application data
Warning: After performing the following steps, events from more than 30 days ago will no longer be available for viewing on your device. Rest assured these events remain saved on the main Google Calendar server and are accessible via the web. Further, these steps will cause your Calendar app settings (e.g., Calendar notification ringtones) to be reset.
We recommend proceeding with these steps only if the above steps did not resolve the issue.
Click to expand...
Click to collapse
I solved my problem by exporting all my calendars, deleting all data from my primary calendar and importing the data back in to it.
This process had differing results on my three devices, but I was at least able to get a complete "timeline" in one calendar to show on each device. This doesn't help everyone, but it may help some. Remember: If you need to keep any extended period of time available on your device, DON'T clear Calendar Data!
It's sad that after all this time Google hasn't been able to do better than this.
Hello,
I have a p30 (stock, since I can't unlock the bootloader...)
It's the second time all Google services are blocked: chrome, YouTube /Vanced, Gmail, play store, etc. I solved it by trying a few different methods, though I'm not sure which finally worked: deactivating Google play services, rebooting the phone, deleting my Google account...
Everything went back to normal the first time, but since the second one I can't seem to get my Google contacts.
- In display settings of the contacts app, I can choose between the contacts sim, Huawei, signal, messenger and others but no Google here.
- When I want to create a new contact I can choose sim or Huawei, no Google.
- In contacts settings - > other accounts, I can see the Google account but can't synchronize it.
- In general settings I checked that contacts are synchronized.
Could it have anything to do with the Google ban of Huawei devices, despite it's not supposed to happen for the p30? I'm interested in any input!
You can try vmos pro and load your google contacts in vmos after export to device storage