HiSuite (no contacts) - Huawei Mate 20 Pro Questions & Answers

I've a problem with the HiSuite PC app regarding contacts.
When I connect the phone to PC and open the suite, it shows a contact count on the home screen.
If I then go into the contacts, it thinks there are none.
Returning to the home screen then shows a contacts count of zero.
All my contacts are google contacts, and all appear in the Contacts app of the phone
Is this a bug in the program or just me?
(LYA-L09 9.0.0.146)

hawkerpaul said:
I've a problem with the HiSuite PC app regarding contacts.
When I connect the phone to PC and open the suite, it shows a contact count on the home screen.
If I then go into the contacts, it thinks there are none.
Returning to the home screen then shows a contacts count of zero.
All my contacts are google contacts, and all appear in the Contacts app of the phone
Is this a bug in the program or just me?
(LYA-L09 9.0.0.146)
Click to expand...
Click to collapse
I just noticed it's not syncing my google contacts either. You're not alone

miffymiffy said:
I just noticed it's not syncing my google contacts either. You're not alone
Click to expand...
Click to collapse
I can confirm this with Version 9.0.3.300_OVE
This really sucks.

miffymiffy said:
I just noticed it's not syncing my google contacts either. You're not alone
Click to expand...
Click to collapse
Confirmed with 9.1.0.300_OVE as well

create csv file and import

people like me arent usually so smart to understand how to do that

Related

[Question] - How to make gmail the default contact save location?

Does anybody have any idea on how to make GMail the default contact save location? I had 3 options - PC Sync, SIM & Gmail, the default contact save location being PC sync.
Using Titanium Backup, I froze the "PC Sync 1.0.8" service. This removed PC Sync from the above 3 options. But I am Still left with the rest of the 2 options, the new default contact save location being SIM.
Tried freezing the "com.lge.simcontacts 1.0" service. But this doen't remove the SIM option from the contact save locations. It just disables adding new contacts to sim BUT THE OPTION STILL APPEARS AND REMAINS AS THE DEFAULT ONE.
Please help.
Why doesn't anybody answer? Is it because no one knows the answer or because I am the only ignorant person on board here?
I would also like to know how to do this!
Seems like we are the only two guys bothered by this problem.
I've had this trouble as well and not found any answer. You just need to make sure you select your Google account when adding new contacts.
no idea try to search the forum
Still waiting for the answer.
victortangocharlie said:
Still waiting for the answer.
Click to expand...
Click to collapse
Being arrogant like that will NOT get you an answer, it will convince people to NOT give you answer because you are pissing them.
Sorry, my friend, but that is not arrogance but my frustration coming out.
You should be nicer... i dont know the answer but when i create a contact i choose pcsync and it goes to my google accaunt as well...
Sent from my LG-P500 using XDA App
Do you mean to say that when you chose pc sync as the default contact save location, your new contacts are saved in your google account and on your phone simultaneously?
batista16 said:
You should be nicer... i dont know the answer but when i create a contact i choose pcsync and it goes to my google accaunt as well...
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
It should be! After i imported by hand my contacts (on .CSV format) to my gmail account they went to a place in google contacts called "My Contacts" -Note that at the time i was uploading the contacts list in CSV format i said to move it to the said "My Contacts" place!
Then i turned my phone's wifi on and it synched my Gmail contacts onto the phone! after that on "Display" i put PCSynch off , SIM Contacts off and on Gmail i put only show "My Contacts"!
Since my phone is showing my Gmail contacts, whenever i create a new contact (usually on PCSync i never bothered to change it :x) when i turn my gmail on or the android starts synching with google the contact apears on my google's "My contacts" list and therefore it pops back to the android contacts list!
Or so it worked for me! Some ppl say they didn't have that much trouble but hey... i had all my contacts on PCSynch and couldn't synch them to google before and now after all the hassle of importing them by hand... now i can!
Does not work for me. if I add a contact to pc sync, it still doesn't appear on the google contacts list. Have you installed any other application which helps you sync pc sync contacts with google?
Has anybody found out a way to do this yet?
The solution is still evading us. I hope that some developer sees this and provide a solution.
Your question is a a little confusing but I think this is what your after:
To set contact default to Google go into you contact list then press menu and choose view next uncheck the box that says "phone" and now your default is Google

[Q] Duplicate contacts when creating text message

When I start a text and put in the name of the contact I want to message, duplicates are showing. I have it set so it doesn't do this for calls, but I can figure out how to do it for texts. It shows 2 of every contact. Is there a way to set it do it only pulls names from either the phone or sim?
Any sUggestions as to why this is happening?
do you use gmail to backup and save your contacts?
Sent from my SGH-T959 using XDA Premium App
From Contacts > More> display options> pick whatever you usually store your contacts on be it sim or phone.
Abu-7abash said:
From Contacts > More> display options> pick whatever you usually store your contacts on be it sim or phone.
Click to expand...
Click to collapse
I already did that. i dont have this issue for when I make calls and look up names, just texts. Im not storing my stuff on gmail either
This all started after I tried to update my phone to the newest update thru mini kies. i ended up having to wipe my phone and restart. I did get the update, and now i noticed its doing this.
It looks as though the Messaging contacts display is ignoring the 'Contacts-->Display Options' settings. I have my phone contacts set to display just the names etc from the Phone memory, not the SIM memory and it works well - no duplicates. However, when composing a Message or Email and press the Contact button, the list of contacts shows 2 of everybody. I've gone through everything obvious but can't see it, now turning to the experts for advice please? What do i need to tick/untick remove or whatever to put this right?
Any suggestions how to make this stop?
itsLYNDZ said:
Any suggestions how to make this stop?
Click to expand...
Click to collapse
Are you using gmail to backup your contacts? If so just go into gmail and consolidate all the dupes than delete the contacts saved on your phone and sim. Had the same problem with dupes in the messaging. If you need more help just shoot me a pm
Sent from my SGH-T959 using XDA Premium App
Which ROM are you using?
Sent from my SGH-T959 using XDA Premium App
My contacts are not backed up to gmail, and im just using the regular stock rom. I dont have phone phone flashed/rooted/whatever.
I had the same problem
sign in to gmail on your computer click contacts it will display all including the phone numbers stored on you your phone if you delete them all (contacts with phone numbers) it should take off all duplicate contacts away
but make sure all phone numbers stored already on your sim card
its something about MIUI if you ever used it before
if that didn't work I know for sure if you have a gmail contact and a phone number contact with the same name and you trying to send sms or mms it show both of them as to send to at that point I would edit the first name of gmail contact by adding * to the name
Hope that helps
But I dont have any contacts listed on my gmail contacts when I sign in on my laptop.
itsLYNDZ said:
But I dont have any contacts listed on my gmail contacts when I sign in on my laptop.
Click to expand...
Click to collapse
the only thing i can think of that after you restore your phone do you restore it from backup that it has a duplicate contacts ?
or go under contacts/press the first key to the left/display option/ choose phone,sim,gmail (all) then view your contact list and delete all duplicate contacts
best thing i found is to store contacts on sim only that allow you to import them to any phone and also to your own phone after you wipe it off
My contacts show up fine in my address book, no duplicates. So I know the issue isnt with that. There are no duplicates on my phone.
I dont know what to do. Ive tried everything, and its really annoying when trying to send a text to go thru all those duplicates.
when I go to create a text, there are also email addresses showing when I begin typing a name to search for a contact. I dont know where they are coming from
itsLYNDZ said:
But I dont have any contacts listed on my gmail contacts when I sign in on my laptop.
Click to expand...
Click to collapse
You need to backup all your contacts to gmail. First.
Go to accounts & Sync and tap your google account or any other email accounts you have on your phone. It will give your sync screen, see if "sync contacts" is ticked there. If it is then try unticking it, see if that helps.
Alex9090 said:
Go to accounts & Sync and tap your google account or any other email accounts you have on your phone. It will give your sync screen, see if "sync contacts" is ticked there. If it is then try unticking it, see if that helps.
Click to expand...
Click to collapse
Already tried that. It is unticked

Anyone know where contacts are stored on your phone

My contacts wouldn't show up in contacts even after I imported from sim card, so i kept inporting them to try and get them to show up, however now in my message app, it shows the same contact about 7 times because I imported them so many times trying to get them to show up in the contacts list. Anyway because they don't show up in contacts i can't delete them, is there somewhere on the phone they are stored so i can delete the whole contacts file and start again?
doesn't matter figured it out myself
Can you share the info with us?
Goto contact then menu then view it gives you choices of what contacts you want
Sent from my Dell Streak using XDA Premium App
watermelun said:
Can you share the info with us?
Click to expand...
Click to collapse
well i didn't figure out where they were stored, but i just went into phone settings then applictions then found the contacts app clicked on it, and hit the clear data button, it must have deleted all the contacts with this because it seem to fix the issue i was having also. And now my contacts show up.
also on my phone, there isn't a view options in the menu of contacts?? strange.
I tryed it but after importing my contacts from sd card it dosent show on contacts.
I wanted to get rid of groups from google.
Fixed the issue by going into display
adamo86 said:
I tryed it but after importing my contacts from sd card it dosent show on contacts.
I wanted to get rid of groups from google
Click to expand...
Click to collapse
Have you tried importing your contacts from your googlemail account? Go into settings on the contacts apparently and get it to sync the googlemail account.

[Q] Only Sync Facebook Friends in Contacts?

So I recently upgraded to the SGS 2 from an Infuse...and when I set up Facebook sync on that phone I was able to select whether I wanted to add ALL facebook friends, or just the ones that were already in my contacts... With the SGS 2 I wasn't given that option, so now I have like 300 extra people in my Contacts list that I will never call, and a good number of them don't even have phone numbers... So is there a way to filter which friends are synced?
Same problem here....
Sent from my GT-I9100 using XDA Premium App
bikeracer4487 said:
So I recently upgraded to the SGS 2 from an Infuse...and when I set up Facebook sync on that phone I was able to select whether I wanted to add ALL facebook friends, or just the ones that were already in my contacts... With the SGS 2 I wasn't given that option, so now I have like 300 extra people in my Contacts list that I will never call, and a good number of them don't even have phone numbers... So is there a way to filter which friends are synced?
Click to expand...
Click to collapse
Go to contacts... then menu button...then more button..then select display options
in the pop screen which comes up...tick the box showing ..only contacts with phone numbers...
click done...
now if you go back to contact listings..it will only show contact with phone numbers...including...facebook/gmail/yahoo etc sync ones
edit : Ok not exactly what you wanted, but i dont see anyother way
woodstock_ahem said:
Go to contacts... then menu button...then more button..
in the pop screen which comes up...tick the box showing ..only contacts with phone numbers...
click done...
now if you go back to contact listings..it will only show contact with phone numbers...including...facebook/gmail/yahoo etc sync ones
edit : Ok not exactly what you wanted, but i dont see anyother way
Click to expand...
Click to collapse
Thanks, that's good to know. Problem is, that hides any "real" contacts that don't have phone numbers and shows ANY Facebook friend, so long as they have a number.
Sent from my GT-I9100 using XDA Premium App
woodstock_ahem said:
Go to contacts... then menu button...then more button..
in the pop screen which comes up...tick the box showing ..only contacts with phone numbers...
Click to expand...
Click to collapse
Thanks Woodstock...that's good enough for me at the moment
newly added contacts not able sync back to google......
anyone know why?
Sent from my GT-I9100 using XDA Premium App
Go to Contacts--> Press capacitive button for more(the one on the left ) click more
then click "Display Options"---> Select Contacts to display and uncheck the ones you don't want to show up
i am facing this issue for past one month. when ever i try to sync my facebook contacts using social hub it says sync is experiencing problem. try again shortly. The thing is this problem occurs only one of my facebook account. My other account is syncing properly. I tried every known setting but still no success. i can find any option in facebook that enables or disable this thing. Any help please
ashok said:
i am facing this issue for past one month. when ever i try to sync my facebook contacts using social hub it says sync is experiencing problem. try again shortly. The thing is this problem occurs only one of my facebook account. My other account is syncing properly. I tried every known setting but still no success. i can find any option in facebook that enables or disable this thing. Any help please
Click to expand...
Click to collapse
I am experiencing the exact same problem. I synced all my accounts yesterday and it was working great for about 3 hours and then it tells me "sync is experiencing problems right now" What is happening? Is there a fix for this?

[LwW] Facebook inside Xperia wont work

ok so i got this phone around 20 days back. i set up the fb account (both in Android app for fb and facebook inside Xperia), and have synced the contacts. but i dont see my contacts being "synced" in real sense. i mean, when i see my contacts, they are just normal contacts, without pictures without the status updates and profile link. as if the FiX is not even working.
ok i know there are apps that allow me to sync pictures from fb and merge them with my contacts, but shouldnt the default well known Facebook inside Xperia work on its own?
am i doing something wrong here?
Settings - Accounts and Sync - Facebook account - Set what you want to be synced.
Someguyfromhell said:
Settings - Accounts and Sync - Facebook account - Set what you want to be synced.
Click to expand...
Click to collapse
+ Contacts... Menu Button... Filter Contacs... And check and uncheck what you want to show.
Thanks,
Rick
Sent from my SK17i using XDA
Someguyfromhell said:
Settings - Accounts and Sync - Facebook account - Set what you want to be synced.
Click to expand...
Click to collapse
i have done that, but somehow the contacts are not synced, i cant see photos, interests, profile or picture in the contacts!
DragonClawsAreSharp said:
+ Contacts... Menu Button... Filter Contacs... And check and uncheck what you want to show.
Click to expand...
Click to collapse
i want to see all the contacts. plus its not about showing, im more concerned about the syncing the phone contacts with available fb profiles
ayaznoor said:
i have done that, but somehow the contacts are not synced, i cant see photos, interests, profile or picture in the contacts!
Click to expand...
Click to collapse
are you running ICS with your LwW..??
Iswan19 said:
are you running ICS with your LwW..??
Click to expand...
Click to collapse
nope, stock GB
ayaznoor said:
nope, stock GB
Click to expand...
Click to collapse
well, it is weird if you have done all that you sad previous.
I guess you missed something in order to setting the Facebook for Xperia to run properly. but, if you didn't miss anything, perhaps you can repair it by PCC or SEUS or flash it again using flashtool.
Follow this
DragonClawsAreSharp said:
+ Contacts... Menu Button... Filter Contacs... And check and uncheck what you want to show.
Thanks,
Rick
Sent from my SK17i using XDA
Click to expand...
Click to collapse
And you will see both Facebook and phone contacts. Then you can put together these contacts, which are the same. The system doesn't place FB and contacts together, even if the name is the same(I think).
i sorted out the issue using the app called facebook contact sync!
Check out performance assistant app, turn on facebook inside xperia
Note : it may decrease phone performance, I suggest you to turn off features you don't want, such as ANT+...
Edit : sorry I think you are in 4.0.4, but you are 2.3.x
Sent from my SK17i using XDA
I'm experiencing the same issue on my Mini. I had never used Facebook for Xperia, but reading this thread I decided to give it a try. And here are my results:
The first screen shows a phone contact which has been synchronized with both Facebook for Android and Facebook for Xperia. As you can see, I have his phone number (Cellulare) and the only thing I managed to sync is his birthday (Data di nascita).
The second screen shows a contact I don't have in my phone. It's been synchronized with both Facebook for Android and Facebook for Xperia, and all I can see is his Name, his birthday and that he's married. Interesting.
The third screen shows a contact I don't have on my phone. It's been synchronized with both Facebook for Xperia and Skype. As you can see, his personal picture (from Skype) is correctly shown, together with informations from both Skype and Facebook.
Other synchronizations (calendar and photo albums through Facebook for Xperia) work just fine. Contacts seem to be bugged.
I thought it could depend on the fact I had frozen Timescape and its extensions. I tried and unfroze everything, but nothing changed.
I don't think it's because I'm using exDialer&Contacts as a system app (switched with Titanium Backup), could it be?
your phone doesnt simply sync the contacts that are only in your phonebook (ie with a number). it brings in all the contacts from whatever accounts you've setup for sync. so its actually showing you all the contacts, phone contacts (with number), gmail contacts, fb contacts and skype, plus any other service that you would setup to sync.
in contacts, touch menu and select filter, choose the account you want to see contacts from. and you're done
ayaznoor said:
your phone doesnt simply sync the contacts that are only in your phonebook (ie with a number). it brings in all the contacts from whatever accounts you've setup for sync. so its actually showing you all the contacts, phone contacts (with number), gmail contacts, fb contacts and skype, plus any other service that you would setup to sync.
in contacts, touch menu and select filter, choose the account you want to see contacts from. and you're done
Click to expand...
Click to collapse
Looks like you didn't understand the problem, or didn't read my post at all.
Ok i got today similar problem. I sit for it for half hour and problem solved. Just make sure you have activated
1. menu --> performance assistant --> facebook inside xperia
2. in settings --> xperia --> facebook inside xperia
then for sure deleted all facebook acconunts in settings --> accounts and sync and manually add account FACEBOOK INSIDE XPERIA
if is all right you must see in this account three items (albums in gallery,calender,contacts)
Now just sync it and after few momments check contacts list.
If you help this pleas write and hit thanks button
Feanor88 said:
I'm experiencing the same issue on my Mini. I had never used Facebook for Xperia, but reading this thread I decided to give it a try. And here are my results:
The first screen shows a phone contact which has been synchronized with both Facebook for Android and Facebook for Xperia. As you can see, I have his phone number (Cellulare) and the only thing I managed to sync is his birthday (Data di nascita).
The second screen shows a contact I don't have in my phone. It's been synchronized with both Facebook for Android and Facebook for Xperia, and all I can see is his Name, his birthday and that he's married. Interesting.
The third screen shows a contact I don't have on my phone. It's been synchronized with both Facebook for Xperia and Skype. As you can see, his personal picture (from Skype) is correctly shown, together with informations from both Skype and Facebook.
Other synchronizations (calendar and photo albums through Facebook for Xperia) work just fine. Contacts seem to be bugged.
I thought it could depend on the fact I had frozen Timescape and its extensions. I tried and unfroze everything, but nothing changed.
I don't think it's because I'm using exDialer&Contacts as a system app (switched with Titanium Backup), could it be?
Click to expand...
Click to collapse
Timescape has nothing to do with Facebook in Xperia.
I don't see a problem there. Only the info, that you can see on the person's profile, is available on your phone. In some cases, if the name matches fully(first and last name set properly), then contacts are placed together, if not then 2 separate contacts.
Someguyfromhell said:
Timescape has nothing to do with Facebook in Xperia.
I don't see a problem there. Only the info, that you can see on the person's profile, is available on your phone. In some cases, if the name matches fully(first and last name set properly), then contacts are placed together, if not then 2 separate contacts.
Click to expand...
Click to collapse
There are not separate contacts. The contacts are automatically merged, and you can see it from the first picture. A phone contact (I only have his phone number) is merged with the information from Facebook (his birthday) but I can't see his personal picture or his facebook posts.
But maybe this is just how it should work. I don't know. I was sure that Facebook for Xperia would have synchronized Pictures and Facebook status as well.
Feanor88 said:
There are not separate contacts. The contacts are automatically merged, and you can see it from the first picture. A phone contact (I only have his phone number) is merged with the information from Facebook (his birthday) but I can't see his personal picture or his facebook posts.
But maybe this is just how it should work. I don't know. I was sure that Facebook for Xperia would have synchronized Pictures and Facebook status as well.
Click to expand...
Click to collapse
The pictures should be synchronized, I got that feature on gingerbread, status only if you had set it to do it(Contacts-Settings, I think).
I didn't have chance to test it on ICS.
Contacts are only merged if first and last name match. On my phone, it didn't happen, as importing contacts from another phone resulted in whole name in Last name section.
Someguyfromhell said:
The pictures should be synchronized, I got that feature on gingerbread, status only if you had set it to do it(Contacts-Settings, I think).
I didn't have chance to test it on ICS.
Contacts are only merged if first and last name match. On my phone, it didn't happen, as importing contacts from another phone resulted in whole name in Last name section.
Click to expand...
Click to collapse
You need to show all contacts even without numbers then link each contact yourself to a facebook contact then once u have do that unchaeck show all and check without numbers then uncheck show facebook contacts so only your google contacts show and boom all your contact will have there pics in place i had the same problem on my eperia p hope this helps u out my friend

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