Wierdest side effect I have ever seen - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi guys,
as the title said I am experiencing a glitch with my phone. The good news is that it occurs only a few times a year but I was wondering what's happening here. The side effect only occurs when I turn on the screen and vanishes on the next screen turn on. When I try to screen capture this it results in a "normal" screenshot (i.e., the side effect isn't visible). Clearing the cache doesn't seem to help. Here is the video (https://youtu.be/vZ0cBGjlBlM). Photos are attached bellow for a sharper picture because YouTube downgrades video quality.
If some of you didn't notice, the background photo on the "grayscale" image is the background photo I attached below (what should the phone actually be displaying).
Thanks for your help!

Related

[Q] Camera picutres come out darker in gallery vs on screen?

Hey guys, I haven't seen this question asked outside of the CM7 Thread.
I have UnNamed 1.1.0 Which to my knowledge is identical to stock when it comes to the camera aspect.
When I'm taking a picture it will look great on screen but when I go review it in the gallery it looks almost twice as dark. Almost like the shutterspeed is too quick and wont let enough light in. Outdoors the problem isnt too persistent. Just indoors. I'm going to try another gallery app and see if that help but doubt it will. Anybody else notice this?
I was actually playing with the camera last night and noticed this.
Tried adjusting the ISO and exposure and it helped a little. I noticed that after viewing the picture though, it still turns out a few shades darker than it does in the live view. Not sure what thats about.
I'm seeing this issue as well. Any resolution?
I noticed this too, not only that but there is a slight delay from when you hit the shutter.
Seems like any movement screws up the picture as well.
I think the brightness discrepancy has to do with the screen brightness settings.... try setting your brightness way up, then take a photo and see if your exposure "gets darker".... it should be the same as how it looked when you took the photo...
I think when you take a photo, the camera app automatically brightens the screen to the Max... then when you go to review the photo, your screen brightness settings take over... since most of us use the phone NOT at the highest setting, it makes the exposure look dark....
The same theory goes for anyone editing photos... I always brighten my screen when I edit the photos...that way I'm not adjusting a photos exposure if it doesn't really need it... this needs more practice though as I don't edit often and could be wrong ...
If you're having lag in the shot... try turning off the anti shake option... you might think anti shake can ONLY be good but I find that my photos are fine without it.... but I also know to not try to take photos in dungeons...
Thanks ill try it
Sent from my GT-I9100 using XDA App

[Q] Colour degradation when editing/moving pictures

I am experiencing this issue with my Z2 running .69 firmware.
I updated upon receiving my handset so i can't say if it's firmware related or hardware related.
To describe my issue, whenever i move photos to photo editing apps, there is a visible degradation of my pictures. I'm labeling the issue as degradation for now, but note that there is no lost of image size or resolution. Instead, the issue is the appearance of green splotches over the image, similiar to the appearance of noise on digital cameras.
This happens regardless of the editing app, it seems whenever the picture is moved to another app, the problem occurs.( E.g. in gallery; share a picture via Instagram or VSCO )
Attached are two images, neither images have received any filter. only difference is that one has gone through 3-4 apps. For clarification, the apps are not the one degrading the picture as it works fine on my GNex.
Kindly open both files and is is pretty evident there is a green tint on the second picture.
Can anyone test if their handset is experiencing this same issue?
Is there some sort of Sony "enhancement" going on behind the scenes causing this?
Is it limited to the Z2 or is this an issue of Kitkat?
If possible, could someone help me test if this is a problem with my specific handset?
kindly move a shot to VSCO or your favourite editing app, don't make any edits but just save the file and compare between the original and the "edited" file. you can try moving the image through 3-4 apps and note the green tint becoming stronger each time.
This is happening on all my pictures, regardless if i took it off the phone or through a dedicated camera and then transferred it over. The colour shift is greatly bothering me as it just ruins the picture.
Thanks.
I just tried with a couple of photos. On one of them the green tint was apparent (on white background) but the other is identical with the original.
Hi, Thanks for doing the test.
It seems there is some form of over aggressive noise reduction when photos are moved. It tries to reduce the noise by smudging it, however it results in the whole image having the green tint.
In your first image, the green tint is actually present, go back and forth between the two pictures and you'll notice the skin tone of your thumb changes slightly.
The effect of this noise reduction becomes over bearing when moving the photos through multiple apps, and it is seriously bothering me...
Furthermore, this is totally redundant, why is there a need to modify pictures that are being moved around? I understand if it's present on the camera's software but to implement it when editing pictures??
I have contacted Sony regarding this but they simply asked me to do a Factory reset which won't solve the issue. I have asked them to push this to the software team, hoping it is removed in the next update.
If there is a more direct way to contact the Sony android software team, kindly let me know, thanks.
If However you are not experiencing this, do let us know as well so i can decide if i should send it down for repair or not.
Could more people test this issue?
It seems more than just colour issues.
There are tons of compression artifacts in my pictures, making smooth surfaces appear blotchy.

S9+ Screen Distortion Issue while Scrolling PDF in Night Mode

Hi guys, I am having a problem with my Galaxy S9 Plus. When I open a PDF in Night mode, while scrolling there is some deformation on the screen - in the video (link shared below), there is a grey frame which deforms and 'shrinks' while scrolling up and down in the PDF.
I've explained the issue properly in the video (jump to 0:27 in the video) whose link is given below. Kindly help me out in solving this issue as soon as possible and please check if this issue affects your device or not. Thanks.
https://youtu.be/Bxomd92mycA
Mine is the same; I think it's normal AMOLED behavior: https://forum.xda-developers.com/pixel-2-xl/help/lagging-black-pixels-scrolling-dim-t3696188
My guess is that it takes longer for a completely black pixel to turn on than for lit pixels to turn off or change their brightness.
Deleted
And I don't need to 'dim' the lights to reproduce the issue, as it is mentioned in the link you've shown. It feels really strange and unexpected from an expensive device like the S9+.
EDIT: To be more precise, the grey frame deforms and SHRINKS in size while scrolling.
VoltaicKey said:
Mine is the same; I think it's normal AMOLED behavior: https://forum.xda-developers.com/pixel-2-xl/help/lagging-black-pixels-scrolling-dim-t3696188
My guess is that it takes longer for a completely black pixel to turn on than for lit pixels to turn off or change their brightness.
Click to expand...
Click to collapse
Every Samsung Phone with Amoled screen has the this same issue! Nothing new!

Camera flickering?

I have trouble with my Huawei mate 10 pro when capturing photo.
Sometimes appears vertical lines moving across the screen while capturing photo.
you can watch the video that I mentioned the problem:
https://youtu.be/e40iensRCbo
Is that a bug, software/hardware error?
Should I take it under warranty?
Thanks,
Thats due to the shutter speed, happens on every camera.
It is due to the TV flickering to create the image, happens with LED's most commonly.

Display issue ?

Hi ,
I noticed an issue with the display of my Nokia 7.1
the edges of the display look cropped, I mean that text or photos look cut off.
1- the screenshot in the first photo from facebook app shows obvious cropping on the left side (the word Sony)
2-second screenshot from eBay app, see the word lens is missing the letter S
3-third screenshot from Instagram stories, both emoticons are cropped.
4-the last photo shows a screenshot on the left with cropped green leaf,
and on the right, a screenshot sent to me from the account owner the leaf is not as cropped as what I see .
my display size in display setting is on Default !
I contacted Nokia support through the app in the phone, they asked me to do a soft reset, reset app preferences.
nothing solved the issue,
any suggestion, are you facing the same issue ?
My understanding is that this is caused by the aspect ratio (this phone is 18:9). A lot of apps have not been updated on Android to support this natively, which is why you see the cut off edges on images in things like Instagram or Snapchat.
I agree fully with Ansago. I see this in eBay and Instagram (not to the extremes your screenshots show but it is there) and I was also under the impression that it is the long form factor of the screen not playing well with cell padding in the app designs. I tried to alter a lot of settings like display size and keyboard height but nothing was changing the text wrap cut off when I found a few examples. I think because it is limited to so few apps that it is on the app programmers to fix the issue.

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