Unable to install certain apps from Google Play store after factory reset - Android Q&A, Help & Troubleshooting

Hi, I'm unable to install apps that I have previously installed on my phone. Apps that were still installed when I had to factory reset my phone due to a soft brick. For example, I had Parking Mania 2 installed before I had to reset, and now that I did reset, all my apps were gone so I had to reinstall them, I used the OnePlus Switch app to transfer my old phones data, including apps, to my new phone (OnePlus 6t). I didn't have Parking Mania 2 installed on my old phone, so I have to get it from the Play Store now, but I get error code 910 every time I try to install it.
I remember having this issue before with older phones but I haven't put the pieces together until now. This always happens after I reset a phone, and I only get the error (same error code, 910) when I try to install previous apps. I'm also unable to install these apps from any other source, like Apkmirror.
Does anyone know how I could fix this?
Things I've tried:
Log out then back in to Google account
Clear Google Play Store cache/data
Restart phone
Download on both cell data/WI-FI
Look for residual app data (unable to find)

Try this
FearMyAnus said:
Hi, I'm unable to install apps that I have previously installed on my phone. Apps that were still installed when I had to factory reset my phone due to a soft brick. For example, I had Parking Mania 2 installed before I had to reset, and now that I did reset, all my apps were gone so I had to reinstall them, I used the OnePlus Switch app to transfer my old phones data, including apps, to my new phone (OnePlus 6t). I didn't have Parking Mania 2 installed on my old phone, so I have to get it from the Play Store now, but I get error code 910 every time I try to install it.
I remember having this issue before with older phones but I haven't put the pieces together until now. This always happens after I reset a phone, and I only get the error (same error code, 910) when I try to install previous apps. I'm also unable to install these apps from any other source, like Apkmirror.
Does anyone know how I could fix this?
Things I've tried:
Log out then back in to Google account
Clear Google Play Store cache/data
Restart phone
Download on both cell data/WI-FI
Look for residual app data (unable to find)
Click to expand...
Click to collapse
Hi there,
Have you tried rooting your phone, since Google Play apps are all in-built its impossible to delete them off your phone without root. After rooting you can install app like titanium backup root to uninstall all the Google Play and other bloatware apps.
I recommend KINGO ROOT to root your device.
Kingo Root Website: https://www.kingoapp.com/
After rooting open this on your phone
Titanium Backup: https://play.google.com/store/apps/details?id=com.keramidas.TitaniumBackup&hl=en_IE
Thank you
KIBS2173
*I AM NOT RESPONSIBLE FOR BRICKING YOUR PHONE*
*PLEASE BACKUP ANY FILES THAT YOU WANT*
*PLEASE BACKUP ROM SO IN-CASE ANYTHING HAPPENS YOU CAN RESTORE THE PHONE*
*********PLEASE DO YOUR OWN RESEARCH FOR YOUR OWN PHONE SO THAT YOU WON'T BRICK IT*******​

KIBS2173 said:
Hi there,
Have you tried rooting your phone, since Google Play apps are all in-built its impossible to delete them off your phone without root. After rooting you can install app like titanium backup root to uninstall all the Google Play and other bloatware apps.
I recommend KINGO ROOT to root your device.
Kingo Root Website: https://www.kingoapp.com/
After rooting open this on your phone
Titanium Backup: https://play.google.com/store/apps/details?id=com.keramidas.TitaniumBackup&hl=en_IE
Thank you
KIBS2173
*I AM NOT RESPONSIBLE FOR BRICKING YOUR PHONE*
*PLEASE BACKUP ANY FILES THAT YOU WANT*
*PLEASE BACKUP ROM SO IN-CASE ANYTHING HAPPENS YOU CAN RESTORE THE PHONE*
*********PLEASE DO YOUR OWN RESEARCH FOR YOUR OWN PHONE SO THAT YOU WON'T BRICK IT*******
Click to expand...
Click to collapse
I'm already rooted

Try this
FearMyAnus said:
I'm already rooted
Click to expand...
Click to collapse
Hi there,
If you are already rooted then you can uninstall certain google play apps
Thank you
KIBS2173
*I AM NOT RESPONSIBLE FOR BRICKING YOUR PHONE*
*PLEASE BACKUP ANY FILES THAT YOU WANT*
*PLEASE BACKUP ROM SO IN-CASE ANYTHING HAPPENS YOU CAN RESTORE THE PHONE*
*********PLEASE DO YOUR OWN RESEARCH FOR YOUR OWN PHONE SO THAT YOU WON'T BRICK IT*******

KIBS2173 said:
Hi there,
If you are already rooted then you can uninstall certain google play apps
Thank you
KIBS2173
*I AM NOT RESPONSIBLE FOR BRICKING YOUR PHONE*
*PLEASE BACKUP ANY FILES THAT YOU WANT*
*PLEASE BACKUP ROM SO IN-CASE ANYTHING HAPPENS YOU CAN RESTORE THE PHONE*
*********PLEASE DO YOUR OWN RESEARCH FOR YOUR OWN PHONE SO THAT YOU WON'T BRICK IT*******
Click to expand...
Click to collapse
I know I can uninstall system apps and stuff, that's not the issue. I can't get some apps to install.

FearMyAnus said:
I know I can uninstall system apps and stuff, that's not the issue. I can't get some apps to install.
Click to expand...
Click to collapse
Hi there,
okay, now I see, sorry didn't see the question properly, what does it say on the play store does it say:
your device is not compatible?
Anyways try and install APK files directly on to device. Or you can install APTOIDE on your phone, it's an alternative for Google Play.
There is a news circulating that Google Play will stop serving apps without a 64-bit CPU support. But that will not happen till 2021
Thank you
KIBS2173

KIBS2173 said:
Hi there,
okay, now I see, sorry didn't see the question properly, what does it say on the play store does it say:
your device is not compatible?
Anyways try and install APK files directly on to device. Or you can install APTOIDE on your phone, it's an alternative for Google Play.
There is a news circulating that Google Play will stop serving apps without a 64-bit CPU support. But that will not happen till 2021
Thank you
KIBS2173
Click to expand...
Click to collapse
It doesn't say the app isn't supported, it gives error code 910 when I try to install apps. I have Aptoide, and when I try to install the same apps, it doesn't install.

Try This
FearMyAnus said:
It doesn't say the app isn't supported, it gives error code 910 when I try to install apps. I have Aptoide, and when I try to install the same apps, it doesn't install.
Click to expand...
Click to collapse
Hi there,
Have you tried reinstalling the firmware on your phone.
Thank you
KIBS2173

KIBS2173 said:
Hi there,
Have you tried reinstalling the firmware on your phone.
Thank you
KIBS2173
Click to expand...
Click to collapse
Yes, when I did the factory reset, I reinstalled/reflashed everything.

Try This
FearMyAnus said:
Yes, when I did the factory reset, I reinstalled/reflashed everything.
Click to expand...
Click to collapse
Hi there,
Try this I'm not sure if this works but try it any ways.
Step:
1. Open Settings
2. Search for Google Play app
3. Clear cache and Data
4. And Search for Google Services
5. Clear Cache and Data
and try and see if that works.
Thank You
KIBS2173

KIBS2173 said:
Hi there,
Try this I'm not sure if this works but try it any ways.
Step:
1. Open Settings
2. Search for Google Play app
3. Clear cache and Data
4. And Search for Google Services
5. Clear Cache and Data
and try and see if that works.
Thank You
KIBS2173
Click to expand...
Click to collapse
I've already tried that as well.

I don't know what happened, but it just works now. I can install whatever.

Try This
FearMyAnus said:
I don't know what happened, but it just works now. I can install whatever.
Click to expand...
Click to collapse
Hi there,
Maybe Google installed the right files for your device. Not sure what happened. But keep note of it, see if there was anything new installed on your device.
Thank you
KIBS2173

Related

[Q] Can you reinstall apps from google play?

Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
how about the backup?did you always backup app?
if not,i think you can redownload using another website like appbrain...after that you can automatic update from google play..this is just my thought
Also you can enter to Play Store from your PC, and install all the apps that you need (clicking on the Install button, the app will be installed in your phone).
my android apps
go to Google play and my android apps on right hand side or hit this link https://play.google.com/apps
it will show you all the apps that u have installed on your phone, now click on app one by one and click on install button through web, in this way you can install the apps that u have loose
please press thank you button if u like this.
The thing is, when I go to "my apps", it says I already have them installed, when I don't. The install button is greyed out.
Vendettonator said:
Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
Click to expand...
Click to collapse
me too 've same doubt...plz help me....!!!
ashishhariyan said:
me too 've same doubt...plz help me....!!!
Click to expand...
Click to collapse
I had the same problem. The solution is simple however. I'm using Cyanogenmod for my rom. It turns out you have to download and install the google play apk.
As soon as I rebooted, I was asked for my Google account and once I entered the information, everything, including my apps, automatically downloaded and installed. Of course, it's important to note that I backed up my account to my Google account. I highly recommend this.
So, I think if you just find the gapp.apk for your rom, you'll be ok.
Hope that helps,
Vendettonator said:
Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
Click to expand...
Click to collapse
just wipe the data cache and dalvik cache using cwm

[q] few questions before factory restore

My android is causing some problems. I am planning to factory restore my phone.
I have a few questions...
I have purchased lots of apps from Google play store. I do not want all the apps to be downloaded. How can I prevent all apps from getting downloaded to my phone?
There is a firmware upgrade waiting to be installed right now. is it possible to delete the firmware? I do not want to put that on my phone....
Re-downloading Apps
It has been my experience that only those apps that were actually installed on the phone are automatically re-downloaded. So, you could go to Settings, Apps, ALL, and uninstall those apps that you don't want to be downloaded after you restore. It might also be good to reboot after uninstalling, and before restoring.
~
LothianScykle said:
It has been my experience that only those apps that were actually installed on the phone are automatically re-downloaded. So, you could go to Settings, Apps, ALL, and uninstall those apps that you don't want to be downloaded after you restore. It might also be good to reboot after uninstalling, and before restoring.
~
Click to expand...
Click to collapse
How about purchased apps? I do not have any purchased apps installed on my phone (just purchased). I do not want them to be downloaded.

[Q] Google Play Store, do we really need it?

I have recently decided to root my S6 Edge with much success. anyhow now my Google Play Store now pops up Unfortunately Google Play Store has stopped! I have tryed everything i can possibly think of and still no luck.
My question is do I really need it? I hardly use it. I always just download my APK files. Even if i needed to update id just download the APK.
Please let me know and if I should look into a way to factory reset.
Rooting by itself doesn't cause Google Play Store to FC. Did you make any changes like deleting system apps?
R1CKJ4MES said:
I have recently decided to root my S6 Edge with much success. anyhow now my Google Play Store now pops up Unfortunately Google Play Store has stopped! I have tryed everything i can possibly think of and still no luck.
My question is do I really need it? I hardly use it. I always just download my APK files. Even if i needed to update id just download the APK.
Please let me know and if I should look into a way to factory reset.
Click to expand...
Click to collapse
did you tried to reinstall the Google Play Store app?
CafeKampuchia said:
Rooting by itself doesn't cause Google Play Store to FC. Did you make any changes like deleting system apps?
Click to expand...
Click to collapse
| deleted the play store by mistake but installed a apk of the update. does anybody have a .TiBkp back up of the playstore they can create and send me? USING Titanium Backup
R1CKJ4MES said:
| deleted the play store by mistake but installed a apk of the update. does anybody have a .TiBkp back up of the playstore they can create and send me? USING Titanium Backup
Click to expand...
Click to collapse
I had to factory reset after rooting.
just download the Google Play Store apk file and install, it's should fix your problem, unless some app or you changed something in your ROM causing the problem,

Android O unrooted - YouTube app will not update

My phone has YouTube version 12.16.16 installed when the newest version in the Play Store is 12.19.56.
However the YouTube page in the play store does not show an Update button, just an Open button.
I downloaded the latest version APK, but I'm getting an "App not installed" error message while trying to install the APK.
After doing some google searching I reset app preferences, cleared cache of the Play Store and the Play Services apps and restarted the phone. Afterwards I'm still getting an error while installing the APK.
Any advice?
tomerstern said:
My phone has YouTube version 12.16.16 installed when the newest version in the Play Store is 12.19.56.
However the YouTube page in the play store does not show an Update button, just an Open button.
I downloaded the latest version APK, but I'm getting an "App not installed" error message while trying to install the APK.
After doing some google searching I reset app preferences, cleared cache of the Play Store and the Play Services apps and restarted the phone. Afterwards I'm still getting an error while installing the APK.
Any advice?
Click to expand...
Click to collapse
i had a similar problem with O, i think i removed youtube from system to fix it
AL_IRAQI said:
i had a similar problem with O, i think i removed youtube from system to fix it
Click to expand...
Click to collapse
What do you mean by remove from system?
tomerstern said:
What do you mean by remove from system?
Click to expand...
Click to collapse
Deleted it entirely so it isn't a system app. Are you rooted? Remove it with titanium backup and reinstall from the play store
crixley said:
Deleted it entirely so it isn't a system app. Are you rooted? Remove it with titanium backup and reinstall from the play store
Click to expand...
Click to collapse
As mentioned in the topic, my device is not rooted. Any way to do it without rooting my device?
tomerstern said:
As mentioned in the topic, my device is not rooted. Any way to do it without rooting my device?
Click to expand...
Click to collapse
Ah sorry.. you could try uninstalling updates from settings/apps and then updating again in the play store
Could you please guide me further? Are you running android O?
I entered apps info from the settings and could not find an uninstall updates button. I would expect the button to appear in the play store on the YouTube page, but it does not.
tomerstern said:
Could you please guide me further? Are you running android O?
I entered apps info from the settings and could not find an uninstall updates button. I would expect the button to appear in the play store on the YouTube page, but it does not.
Click to expand...
Click to collapse
Under apps it is the "disable" button. It will ask if you want to uninstall updates, click OK and let it disable.
Now reenable it and install update from play store
crixley said:
Ah sorry.. you could try uninstalling updates from settings/apps and then updating again in the play store
Click to expand...
Click to collapse
When I disable YouTube it just gets disabled. I do not get asked any questions. I still do not know how to get updates.
Anybody has an advice?
Not any app should be disabled. It's hard to tell as we don't know all modifications you did to your system. It seems to be working for everyone.
Factory reset and done...
rchtk said:
Not any app should be disabled. It's hard to tell as we don't know all modifications you did to your system. It seems to be working for everyone.
Factory reset and done...
Click to expand...
Click to collapse
You have no idea what I'm talking about obviously
On earlier versions (not sure about on O), when you disable it'll ask you if you want to uninstall updates. You can then re-enable and reinstall the updates.
tomerstern said:
Anybody has an advice?
Click to expand...
Click to collapse
If you don't want root, flash twrp with fastboot, boot to twrp recovery, mount system, use twrpfilemanager to delete YouTube, use twrp to install stock recovery.img, boot system and install YouTube from playstore.
First you can try to download YouTube.apk from apkmirror.com and try updating manually.
Edit, sry you tried that already.
Good luck, root makes life easier
crixley said:
You have no idea what I'm talking about obviously
On earlier versions (not sure about on O), when you disable it'll ask you if you want to uninstall updates. You can then re-enable and reinstall the updates.
Click to expand...
Click to collapse
Keep calm. I didn't read your message.
What I am saying is that no apps should be disabled (not only YouTube) and that finally a factory reset would solve the problem.
rchtk said:
Keep calm. I didn't read your message.
What I am saying is that no apps should be disabled (not only YouTube) and that finally a factory reset would solve the problem.
Click to expand...
Click to collapse
That would take a lot longer than what I suggested. A full reset vs a two second fix.
crixley said:
That would take a lot longer than what I suggested. A full reset vs a two second fix.
Click to expand...
Click to collapse
Twice you quote my whole post but only answer the part you are interested in.
The suggestion that I gave after yours to re-enable all apps is valid whatever you say and includes your ''two seconds fix''.... I brought this to his attention because he's still asking for help.
So if your fix doesn't work OP can try this and ultimately factory reset.
Wow I don't intend to explain 3 times a so simple post. Take your time to read...
rchtk said:
Twice you quote my whole post but only answer the part you are interested in.
The suggestion that I gave after yours to re-enable all apps is valid whatever you say and includes your ''two seconds fix''.... I brought this to his attention because he's still asking for help.
So if your fix doesn't work OP can try this and ultimately factory reset.
Wow I don't intend to explain 3 times a so simple post. Take your time to read...
Click to expand...
Click to collapse
Are you on your period
rchtk said:
Twice you quote my whole post but only answer the part you are interested in.
The suggestion that I gave after yours to re-enable all apps is valid whatever you say and includes your ''two seconds fix''.... I brought this to his attention because he's still asking for help.
So if your fix doesn't work OP can try this and ultimately factory reset.
Wow I don't intend to explain 3 times a so simple post. Take your time to read...
Click to expand...
Click to collapse
Nice bull****ting with your factory reset, lol
I was on O and had the new updated youtube tabs. After resetting it back to 7.1.2 the tabs didn't appear. Deleted the app from system with no luck.
Can you clarify on how you think a factory reset would solve this?
trantium said:
Nice bull****ting with your factory reset, lol
I was on O and had the new updated youtube tabs. After resetting it back to 7.1.2 the tabs didn't appear. Deleted the app from system with no luck.
Can you clarify on how you think a factory reset would solve this?
Click to expand...
Click to collapse
YouTube DP3 now

Can't install APK files outside of Play Store?

I recently upgraded from an Android 7 phone (Moto G5) to an Android 9 phone (Moto G7). I like to back up all of my apps that I plan on using in the future, using a backup app like ML Manager, and installing them locally with a file browser, like FX. On my new phone, there are some APK backups that I can't install from a file browser; even if I actually download them though the Google Play Store, back them up, uninstall them, and then try to install that backup on the same phone, it won't work. Not every app does this, and at first, I thought it was only paid apps that were giving me problems, so I chalked it up to DRM, but a bunch of free apps won't work, either.
I've tried alternate methods of installation, too, like using a terminal emulator (see the screenshot, using the app Manual Camera as an example), and ADB on a PC, which results in an INSTALL_FAILED_VERIFICATION_FAILURE error. I've searched for this error and followed directions, like disabling Play Protect (which I never enabled on this phone, anyway), but nothing works. Is this just how Android is now? Did something change so that it's harder to install backups? I tried all of this on my wife's phone, too, which also runs Android 9, and I got the same errors. Any help would be appreciated, because I'm out of ideas. Thanks in advance!
pedrovay2003 said:
I recently upgraded from an Android 7 phone (Moto G5) to an Android 9 phone (Moto G7). I like to back up all of my apps that I plan on using in the future, using a backup app like ML Manager, and installing them locally with a file browser, like FX. On my new phone, there are some APK backups that I can't install from a file browser; even if I actually download them though the Google Play Store, back them up, uninstall them, and then try to install that backup on the same phone, it won't work. Not every app does this, and at first, I thought it was only paid apps that were giving me problems, so I chalked it up to DRM, but a bunch of free apps won't work, either.
I've tried alternate methods of installation, too, like using a terminal emulator (see the screenshot, using the app Manual Camera as an example), and ADB on a PC, which results in an INSTALL_FAILED_VERIFICATION_FAILURE error. I've searched for this error and followed directions, like disabling Play Protect (which I never enabled on this phone, anyway), but nothing works. Is this just how Android is now? Did something change so that it's harder to install backups? I tried all of this on my wife's phone, too, which also runs Android 9, and I got the same errors. Any help would be appreciated, because I'm out of ideas. Thanks in advance!
Click to expand...
Click to collapse
Some apps are different for noghat and pie Android
So there is no grantee that you can install all APK that you backed up on noghat for pie
Download them from Google
It should completely work
Make sure that you have free space on internal storage and when you wanna download them make sure that download arm/arm64 version
amirizad_7436 said:
Some apps are different for noghat and pie Android
So there is no grantee that you can install all APK that you backed up on noghat for pie
Download them from Google
It should completely work
Make sure that you have free space on internal storage and when you wanna download them make sure that download arm/arm64 version
Click to expand...
Click to collapse
Yeah, downloading from the Play Store definitely works, I'm just curious as to why backing up an app downloaded from the Play Store won't install from the APK *on the exact same device.* I'm a stickler for keeping local backups of everything, but I'm more curious than anything at this point.
pedrovay2003 said:
Yeah, downloading from the Play Store definitely works, I'm just curious as to why backing up an app downloaded from the Play Store won't install from the APK *on the exact same device.* I'm a stickler for keeping local backups of everything, but I'm more curious than anything at this point.
Click to expand...
Click to collapse
Well there is a another reason
That is some app install with APK
And other one install with APKS
which you should install them with SAI and have two or three file to install (even more)
And when you backup from apks apps it doesn't backup all files to install it again
But at play store it install automatically
amirizad_7436 said:
Well there is a another reason
That is some app install with APK
And other one install with APKS
which you should install them with SAI and have two or three file to install (even more)
And when you backup from apks apps it doesn't backup all files to install it again
But at play store it install automatically
Click to expand...
Click to collapse
Holy crap, dude, I had NO idea that split APKs were a thing. I downloaded Split APK Installer from the Play Store, and I can make and restore local backups again. Thank you so much for the info, it was exactly what I needed!
pedrovay2003 said:
Holy crap, dude, I had NO idea that split APKs were a thing. I downloaded Split APK Installer from the Play Store, and I can make and restore local backups again. Thank you so much for the info, it was exactly what I needed!
Click to expand...
Click to collapse
Happy that it helped

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