Bought a Huawei Mate 20 Pro International Version (Model LYA-L29) in Hong Kong on my way back to China. After unboxing and turning the phone on to get started, I could only get to the part where the phone was supposed to be "Checking for Update" as it was taking unusually long to check for updates (been trying for hours...) despite connecting to different Wi-Fi networks. Although the phone was made in China, I wonder whether there is an incompatibility issue or if the phone is connecting to a Google-based site which is not reachable in China. How can I get around this problem? Currently, I'm unable to get to even the phone's home screen as I think updates need to be installed for the phone to start working.
I think you might be correct about the problem--Google is currently banned in China but communicating with Google servers might be necessary to set up the phone if it is running the Global ROM.
I'm assuming that using a VPN to access WiFi outside China is illegal. If you plan on going to Hong Kong again you might need to set up your phone outside mainland China. It should then work (except for the Google apps) in China.
There's also someone in a separate thread who has the opposite problem--his parents gave him the China hardware version but he's not in China and wants to run the global ROM with all the Google stuff.
Maybe you could work out a swap with him.
cmpher said:
Bought a Huawei Mate 20 Pro International Version (Model LYA-L29) in Hong Kong on my way back to China. After unboxing and turning the phone on to get started, I could only get to the part where the phone was supposed to be "Checking for Update" as it was taking unusually long to check for updates (been trying for hours...) despite connecting to different Wi-Fi networks. Although the phone was made in China, I wonder whether there is an incompatibility issue or if the phone is connecting to a Google-based site which is not reachable in China. How can I get around this problem? Currently, I'm unable to get to even the phone's home screen as I think updates need to be installed for the phone to start working.
Click to expand...
Click to collapse
I'm using the china version in the UK, waiting to flash international room
You need download Vpn to get the phone set up properly.
Related
Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.
redoano said:
Hi all, sim unlocked s-off sprint m9 used to work well on android 6 with official rom. But until the phone was upgraded to Android 7. Data connection stopped working for one operator (NOS in Portugal). However Vodafone works well.
Tried different roms and apn settings, same at all. Data connection does not work on NOS operator.
Does anyone have similar issue and of course any advices?
Thank you all.
Click to expand...
Click to collapse
Why sim unlock a Sprint variant and not an AT&T or T-Mobile which already support GSM?
did you find a solution?
i have exact same issue.
bought one m9 from ebay with sprint (651) firmware on.
lte was working fine in israel (1800 2100).
after nougat im only getting 3g.
it makes sense that i cant use those bands (1 and 3 i think) on a sprint device.. but it did work with marshmallow
Same problem in the USA
I have (nearly) the same problem in the United States with a Sprint CDMA version of the One M9. The main difference is that my data speed is even worse than 3G, around 10-20 Kbps. Occasionally, I get faster speeds, but I haven't been able to figure out if it is location-specific (but always away from home and work) or due to some other characteristic.
The phone came brand new in a retail box from an eBay seller. It worked as expected for 1.7 years. The OTA update which installed Android 7 (aka Nougat) in early 2017 resulted in the very slow data speeds. WiFi is unaffected, but data is so slow that I cannot reliably send or receive MMS; Google Maps says that I do not even have a data connection for traffic info.
EcoMobile (my MVNO provider; I still have a sprint email address, so I know who is actually providing service) could only suggest resetting my phone; did this twice with no change in operation (but several of the programs which automatically re-installed themselves operated differently, including GMail no longer providing auto-complete for addresses).
After literally 2 hours in chat with htc, they told me that my MEID indicates my phone was "made in Taiwan". I took this to mean that: 1) the person I was chatting with had poor English skills (because aren't they all made in Taiwan?), and 2) my phone is gray market (meaning it was not imported into the country via official channels, even though the manual was in the American version of English).
I came to XDA looking for an answer, too. I was mildly surprised to see that this topic was at the top of the list for the One M9.
The best solution for my situation would be the proper ROM for my phone, but I don't know how to figure that out from the MEID. htc USA says they cannot help me with this.
I could even go back to Android 6, but I do rather like the new features in Nougat.
Alternatively, I could root the phone and install a 3rd party ROM, but I still need to know how to choose the proper one for my phone.
I hope this info finds its way to a helpful expert.
Regards,
Jeff
Hi, I have been looking everywhere for answers and hopefully some one here can give me one.
I researched rugged phones and decided on the BV7000 Pro because it supports LTE Bands 1/3/7/8/20
My cell provider - Virgin Mobile Canada stated they run on LTE Bands 2/3/4/7
So my phone should work on Bands 3/7
When the phone searches for networks, it is able to display Virgin 4G, Telus 4G, EXT 2G, EXT 4G
When I try to connect to Virgin 4G, it tries then states it failed to register to the network and to try again later
I have confirmed my SIM card and APN settings with Virgin and the SIM card works in my old Motorola Razr but on 3G. The BV7000 doesn't work on the 3G bands Virgin uses so I can't try connecting using 3G.
So I want to know what you think is the reason why my phone can't register to Virgin Mobile Canada's Network?
Other BV7000 Users in Canada, United States and Mexico have reported the same problem.
I have contacted Blackview support and they eventually stated it won't work in Canada but provided no reason why. They posted this 11 days after I had purchased the phone and it was in the middle of being sent to me. However I suspect their support isn't the brightest based on some of the responses I have seen on their forum. The BV6000 works in Canada and the US.
I don't know anything about how the phone communicates to the provider exactly but to me it seems like there is a failure in communication in terms of security which is preventing it from connecting.
Hopefully some one can shed some light on this and maybe find a way around it so I can get this thing to work as a phone.
bv7000 pro, fails on mexico
hello, i have the same problem, live in mexico, it doesnt support 4g, If i have luck it will be 3g data, but i never seen that, only edge, i have i cool phone, but It is useless on internet data.
On the blackview forum theres no help there, Only users complaining about the same in North America
Niagua said:
hello, i have the same problem, live in mexico, it doesn't support 4g, If i have luck it will be 3g data, but i never seen that, only edge, i have i cool phone, but It is useless on internet data.
On the blackview forum theres no help there, Only users complaining about the same in North America
Click to expand...
Click to collapse
Hi, I unfortunately haven't found a solution yet. I have attempted to request a return through the AliExpress website and the seller has completely ignored me. I had to contact AliExpress customer support to have my return request escalated. The seller finally contacted me today asking if I had received the phone. Which is a stupid question because there clearly is communication between use showing I received the phone and have had problems with it.
Your only option is to try to return it or find a phone provider there that it will work on so you can try to sell it to some one on that network or switch to that provider. I found a provider in Canada called 'Rogers' that it works on but I can't switch to them because I would loose my old plan that is cheaper than the modern equivalent.
Either that or learn how to hack the phone to get to the modem that technically can operate on all bands, they just have to be enabled. Blackview uses the MediaTek CPU. I am desperate to try but I am pretty sure I would kill the phone.
sooo...... do you kill the phone??.. hahaha
Is a bad phone, i try with another company in mexico (telcel), but it lost a lot the signal, when you have to make a call, surprise you can't.
asking on the facebook pago of blackview, they say is a hardware problem, so, there is no solution, only keep waiting for bv8000 (if you want to try again)
Niagua said:
sooo...... do you kill the phone??.. hahaha
Is a bad phone, i try with another company in mexico (telcel), but it lost a lot the signal, when you have to make a call, surprise you can't.
asking on the facebook pago of blackview, they say is a hardware problem, so, there is no solution, only keep waiting for bv8000 (if you want to try again)
Click to expand...
Click to collapse
Still waiting for either the aliexpress customer care to figure it out or the seller to reply to me. I haven't done anything with the phone yet. I have been trying to sell it locally but only one person was interested.
When you say they said there is a hardware problem, do you mean the phone is defective or the hardware just isn't configured to work with North American networks but works fine in Asia?
Capskyfox said:
Still waiting for either the aliexpress customer care to figure it out or the seller to reply to me. I haven't done anything with the phone yet. I have been trying to sell it locally but only one person was interested.
When you say they said there is a hardware problem, do you mean the phone is defective or the hardware just isn't configured to work with North American networks but works fine in Asia?
Click to expand...
Click to collapse
i understand that..... is work fine in asia but not in north america.
i'm in contact whit my seller, they try to help me with 3 problems,
- Does not detect my company's signal
- Only works with edge (doesn't support 3g or 4g)
- after make or receive a call, i can't do another one, have to reboot the device.
If they find a solution i will let you know on this forum
Niagua said:
i understand that..... is work fine in asia but not in north america.
i'm in contact whit my seller, they try to help me with 3 problems,
- Does not detect my company's signal
- Only works with edge (doesn't support 3g or 4g)
- after make or receive a call, i can't do another one, have to reboot the device.
If they find a solution i will let you know on this forum
Click to expand...
Click to collapse
Hi, I was just wondering what website you bought your phone through? I bought mine through the AliExpress website, through the Desoon Technology Co., Limited store. The seller has ignored my repeated requests for a return for refund and AliExpress Customer Service won't even talk to me anymore. Nice place to run a shady store when the host website can't even enforce their own rules.
i bought on ebay, honesty i thought i will find a solution for the problem #3 (reboot after a call), but nope, blackview forum is very slow on don't give any solution.
for the problema 1 and 2.... there is no solution, the phone doesn't support 3g whit most of the companys in America (canada, us, mexico or south america), is hardware problem., this problem is fixed on the new bv8000 pro, is has more frequency bands to support global network.
It does not work 3G or 4G only 2G.
I have a blackView bv7000 pro, but it does not detect the networks of 3G or 4G only 2G, here works well only the phone with 2 SIM, the wathapp works well only the internet is very slow, in one word is not good for the internet, it is fast with the applications, but with the internet nothing else is not good.
This in Mexico with any telephone service here.
I seem to be having an issue with my BLA-L29 8.0.0.132 (C636) (happened on old FWs too) where data will stop for a few seconds and come back. I noticed this in Speedtest.net app and Nperf. the upload/download will drop and they go back up again slowly. I have tried different servers I have 2 sims and both do it (EE Max plan and Three, also the ping will jump from my normal 50 to 2275 or something. the problem seems intermittent. Is there anyone else experiencing this issue?
Does this happen irrespective of your location? It could be that you're straddling two cells and your 'phone's flip-flopping between them (the house I lived at previously was exactly midway between two towers and I frequently had issues).
You could try installing Open Signal to check the location and signal strengths of your local towers.
Edit: Yes, I realise you've tried SIMs from two different carriers, but many carriers cut costs by sharing towers.
I use cell mapper to see my sites I'm right next to my EE site and normally get 100 down on B3 my Three site is further away but have tested both sims in A GS5 plus and didn't get the issues that I get on the BLA-L29 phone. sort of hoping it's a software issue but after update it's still there
EE speedtest https://cdn.discordapp.com/attachments/364090298814431253/411249358747467777/unknown.png
EE on cellmapper (LTE-A) https://cdn.discordapp.com/attachments/364090298814431253/411220252052029441/unknown.png
EE in the same place (not moved) https://media.discordapp.net/attach.../IMG_20180208_180805.jpg?width=280&height=559
friends on EE getting these speeds all the time when I wasn't.
crazdgrunt99 said:
I use cell mapper to see my sites I'm right next to my EE site and normally get 100 down on B3 my Three site is further away but have tested both sims in A GS5 plus and didn't get the issues that I get on the BLA-L29 phone. sort of hoping it's a software issue but after update it's still there
EE speedtest https://cdn.discordapp.com/attachments/364090298814431253/411249358747467777/unknown.png
EE on cellmapper (LTE-A) https://cdn.discordapp.com/attachments/364090298814431253/411220252052029441/unknown.png
Click to expand...
Click to collapse
Bugger ('scuse the Australian colloquial expletive).
The next suggestion would be to check your firmware region, but this would be entirely pointless in your case as the problem isn't consistent (if it was a region issue, it'd be constantly bad).
It seems the only remaining options you have are a factory reset, followed by (if that fails) a visit to your vendor for replacement - it does at this point look far more likely to be a hardware issue.
Cephalus said:
Bugger ('scuse the Australian colloquial expletive).
The next suggestion would be to check your firmware region, but this would be entirely pointless in your case as the problem isn't consistent (if it was a region issue, it'd be constantly bad).
It seems the only remaining options you have are a factory reset, followed by (if that fails) a visit to your vendor for replacement - it does at this point look far more likely to be a hardware issue.
Click to expand...
Click to collapse
ill try a factory reset and see if that does it. however, if it doesn't I will have to send it back to Taiwan which means no phone for a month or so
just factory reset and still happening so will have to send it back for repair
just got off the phone with Huawei UK and they said they will send me a free post for the phone to be repaired under warranty and have it back within 10 working days so no sending it to Taiwan and waiting a month
Hi dear community,
I recently purchased a Samsung Galaxy Note 20 5G and wanted to check out, where I can see the different modes and if 5G networks are available.
Well, in fact that I'm a geek with frequencies and stuff, I was happily surprised, that actual phones show the operators and the mode. In Germany I've got 3 Operators (T-Mobile, Vodafone and o2) and we can see them each 3 times (e.g. o2 2G / o2 3G / o2 4G and so on) on actual phones. But with the new Galaxy Note 20 5G I can't I can only see the 3 without the modes.
Is it possible (perhaps with root, what I already wanted to perform) to change some settings in the build.prop or somewhere else, to activate that? Or do 5G phones don't have this feature anymore? The Device had Android 10 and I upgraded to 11. Still nothing. It was delivered with spanish Vodafone software (I still don't get it why) and even the update with the neutral software from Germany, didn't changed anything. Even the spanish Vodafone software and the welcome screen in spanish after resetting the phone didn't disappeared. I don't want to send this phone back, Can anyone help me please?
Please excuse my grammatical issues.
with googel controls now in effect slot of stuff that was once accomplished previously are now not. so I would likely is reason for no response, even though I am rooted on tmoble with 20 ultra (thanks dev team!) . I will be going back to using the 10+ because of this kinda stuff until scoped storage is hacked by a talented person.
as for your question, I am not sure exactly what your thoughts are, although I can only say that for tmoble pretty much always been it's a since 4g came out a scam to show only 4g,lte/hsp+ or whatever it is when the service is actually ¹g or 2g at best, here is a screenshot of the scam taken by myself showing 5G (LOL) when it in REALITY is so weak, my old KitKat s3 was faster. this kinda stuff happens all day long. t-mobiles ultra fast 5g network is actually a lie and is just enough speed it make browsing data work and designed to get to logged in to your wifi asap. because even with 10mbs download you actually have none when your upload is. 0.27 and according to their 'network specialists " I called that's within minimum the 5g range
Hi,
I'm in South Africa and I bought a SM-G991U1 (US unlocked version) on Amazon Renewed and everything works fine except for mobile connectivity.
I get the "Your phone's not registered on a network" message if I try to make a call and mobile data does not work.
I've tried:
- Resetting network settings
- Manually setting APN details
- Tried a few other SIMs from different carriers as well that work in other phones
- Checked IMEI info, doesn't seem corrupted or 'null'
I suspect that the modem firmware or something else is region specific to the US on this model and not working on South African networks as the phone does support our network bands according to GSMarena.
Would it be possible to re-flash the modem firmware or fix the issue some other way?
Hello I'm having the same problem, have you find any info about it?
Not much, I went to a carrier store and the phone seemed to work alright there after rebooting the phone with the sim card installed. I am starting to suspect that the phone doesn't like my closest cell tower maybe? Or possibly doesn't like using another carrier's mobile tower?
No idea.
I've since bought an identical but South African version of the same S21 which works flawlessly.
As a quick rant for anyone considering buying from Amazon: I tried to return the phone, shipping it back to the US and everything, only for Amazon to refuse to pay the import duties on it once it arrived, forcing DHL send it right back and charging me for it again