WiFi Drop Out Problems - Huawei Mate 20 Pro Questions & Answers

Hi All I have the Mate 20 Pro and absolutely loving it apart from the below problem.
WiFi keeps dropping out. It's definitely nothing to do with the wireless router as all other devices working perfectly and my previous SAMSUNG S7 never had any issues they only started when I got this new phone.
Unfortunately its causing serious issues for me as I can't get data connection downstairs and rely on WiFi.
I've read others have problems and apparently Hawai cut corners with the WiFi and put a poor quality device inside?
Is there anything that can be done or is this definitely a hardware problem and something I just have to live with I. E. Not being able to use it on WiFi?
It shows full bars on the WiFi status symbol top left but will connect one minute and the next minute can't even load a new page, Facebook comments, or will just pause and start spinning on a video.

Bump!! Same problems! My Galaxy S7 and S8 always worked flawless with notifications and internet connection switching between wifi and 4G. Mate 20 pro drops out. Now also remembering my old Ascend Mate 7 did the same. Huawei problem, but is there a solution?
I have tried various settings in the wireless and developer settings no luck. I cant seem to find the usual android settings to keep wifi on always...

Did you guys check under Settings/Battery/More battery Settings if "Stay connected when device sleeps" is ON?
Pretty stupid to hide it there (Samsung had it in the right place under WiFi settings) but whatever.
My Wifi NEVER disconnects at home or work and I DO get emails even if the app is set to pull every 30 min (so it wakes up properly and pulls data). Plus unlike my old S7Edge, WiFi reported power drain is always below 1%...so negligible.

I've noticed Youtube keeps losing connection when using Chromecast

Ipse_Tase said:
Did you guys check under Settings/Battery/More battery Settings if "Stay connected when device sleeps" is ON?
Pretty stupid to hide it there (Samsung had it in the right place under WiFi settings) but whatever.
Click to expand...
Click to collapse
That setting is on yes. Thanks for your reply

Related

[Q] SGS2 wifi constantly scanning

Hi all,
The Wifi on my SGSII is constantly scanning even though it is connected to my home wifi network (a WPA/WPA2 PSK secured connection on a G band router). The signal strength is "excellent" and I have the phone sitting right next to the router. Further, I have network notification turned off ( unchecked) and under advanced settings, my Wifi sleep Policy is set to "never".
Sprint users have reported exactly the same problem on the Epic Touch 4G" (http://forum.xda-developers.com/showthread.php?t=1272226 ). Has anyone else been experiencing the same issue on their ATT SGS2 ? I would be very grateful if someone could post a solution for this issue.
Thanks in advance
J
PS: My wifi setting screen looks like this genteman's ( except i have network notification turned off)
(http://keithandlaura.smugmug.com/Other/test/i-sMwh6bj/0/L/SC20110921-212528-L.png)
jwlkr said:
Hi all,
The Wifi on my SGSII is constantly scanning even though it is connected to my home wifi network (a WPA/WPA2 PSK secured connection on a G band router). The signal strength is "excellent" and I have the phone sitting right next to the router. Further, I have network notification turned off ( unchecked) and under advanced settings, my Wifi sleep Policy is set to "never".
Sprint users have reported exactly the same problem on the Epic Touch 4G" (http://forum.xda-developers.com/showthread.php?t=1272226 ). Has anyone else been experiencing the same issue on their ATT SGS2 ? I would be very grateful if someone could post a solution for this issue.
Thanks in advance
J
PS: My wifi setting screen looks like this genteman's ( except i have network notification turned off)
(http://keithandlaura.smugmug.com/Other/test/i-sMwh6bj/0/L/SC20110921-212528-L.png)
Click to expand...
Click to collapse
Scan rate is bumped up significantly when you're in the settings menu.
Have you confirmed via logcat that it's scanning frequently outside of the settings menu? It shouldn't be in that case - but without logcat it's almost impossible to tell.
Entropy512 said:
Scan rate is bumped up significantly when you're in the settings menu.
Have you confirmed via logcat that it's scanning frequently outside of the settings menu? It shouldn't be in that case - but without logcat it's almost impossible to tell.
Click to expand...
Click to collapse
Entropy,
What should I be looking for in logcat? I have Betterbattery stats installed and according to that, Wifi scan time is 8+ hours even though Wifi on time is only 2+ hours. That doesn't seem to make sense, but what do I know.
I am running UnNamed 1.3.1.
johny_i said:
Entropy,
What should I be looking for in logcat? I have Betterbattery stats installed and according to that, Wifi scan time is 8+ hours even though Wifi on time is only 2+ hours. That doesn't seem to make sense, but what do I know.
I am running UnNamed 1.3.1.
Click to expand...
Click to collapse
I believe BBS is reporting scan time improperly. I've seen that in a few threads.
Sent from my GT-P7510 using Tapatalk
You're probably right, except now scan time doesn't even show.
I have also observed this on my phone.
I have a Samsung Galaxy IIs, using a Sony Ericsson MW600 BT handsfree as well as a Pioneer car Bluetooth handsfree system.
I have not measured anything yet, but I notice that when the Wi-Fi scanning is going on, I get significant disturbances on both of my Bluetooth hands-free sets. Listening to music is without a hitch, but talking on the phone (Norwegian GSM - operator Telenor) is terrible.
i also noted this after installing the OTA update to 2.3.6 today. I just rooted mine yesterday after reading 54+ pages to make sure i understood everything. i had a cappy and loved installing new roms but have not taken the plunge yet on the sgs ii. I haven't noticed a huge difference in battery yet, but it has only been a couple of hours since the update.
What ROM are you running? You can edit the build.prop to change how often it looks for networks. It is the line "wifi.supplicant_scan_interval=xx". I set mine to 180 which is 3 minutes, some ROM's set it really low. Also the scan rate is bumped up significantly when you're in the settings menu like Entrophy said.
Hi,
I had the same problem where my WIFI was fluctuating.... I dont know if this is the problem/ solution but this is what happened...
My SGS 2 is already rooted and unlocked. I had flashed the Entrophy DD 12/23 first then I had flashed Unnamed Custom ROM. After rebooting the phone, I saw the Wifi was not stable. So I again did a "Wipe Factory Data Reset" and "Wipe Cache Partition" and then installed the Unnamed Custom ROM from the SD Card. My Wifi is pretty stable now.
I am not sure if you guys had this issue when flashing a ROM but this seemed to fix it.
Wifi Scan - Milliwatts
ktoonsez said:
What ROM are you running? You can edit the build.prop to change how often it looks for networks. It is the line "wifi.supplicant_scan_interval=xx". I set mine to 180 which is 3 minutes, some ROM's set it really low. Also the scan rate is bumped up significantly when you're in the settings menu like Entrophy said.
Click to expand...
Click to collapse
I have written about this wifi-battery drain a while back here in XDA.
When I used to have my Nokia symbian cell phone I used to flash custom roms
and there were a lot of nice new features after flashing.
A couple of the really nice battery saving mods were:
#1: added option to change the amount of wifi milliwatt output from 18 milliwatts (default) to 3 milliwatts
which is more than enough if the phone is no more than 20-25 feet from the wireless router.
(the mod gave the option of 3mw,6mw,12mw & 18mw)
Saves a lot of battery life.
Don't know why none of the DEVS have addressed this issue yet.
#2: added a mod so once the wifi establishes a connection it no longer scans
at all unless the connection is disconnected or lost.
So in other words, the phone only scans for wifi until it connects.
Right now I am connected to wifi with my phone and yet in settings it displays "scanning"
non-stop-constantly even though in wifi settings it displays "connected".
Why should the phone be scanning for wifi if it's already connected? (I have no idea).
Don't know why none of the DEVS have addressed this issue yet either.
Both of these mods really made a noticable difference in battery life
for for me since I do use the wifi feature in my phone a lot.
Hopefully one of the DEVS can look into these issues soon.
Now someone mentioned wifi constant scan, I noticed mine is doing the same thing. I leave the wifi setting screen on, it re-scans every 3 seconds!
Misterjunky said:
I have written about this wifi-battery drain a while back here in XDA.
When I used to have my Nokia symbian cell phone I used to flash custom roms
and there were a lot of nice new features after flashing.
A couple of the really nice battery saving mods were:
#1: added option to change the amount of wifi milliwatt output from 18 milliwatts (default) to 3 milliwatts
which is more than enough if the phone is no more than 20-25 feet from the wireless router.
(the mod gave the option of 3mw,6mw,12mw & 18mw)
Saves a lot of battery life.
Don't know why none of the DEVS have addressed this issue yet.
#2: added a mod so once the wifi establishes a connection it no longer scans
at all unless the connection is disconnected or lost.
So in other words, the phone only scans for wifi until it connects.
Right now I am connected to wifi with my phone and yet in settings it displays "scanning"
non-stop-constantly even though in wifi settings it displays "connected".
Why should the phone be scanning for wifi if it's already connected? (I have no idea).
Don't know why none of the DEVS have addressed this issue yet either.
Both of these mods really made a noticable difference in battery life
for for me since I do use the wifi feature in my phone a lot.
Hopefully one of the DEVS can look into these issues soon.
Click to expand...
Click to collapse
Power control - Not likely, unless there is some documented power control already in the driver it's not going to happen. We're in a bad enough state as it is trying to make the chip not fire interrupts at 1 Hz on the Infuse.
Broadcom is one of the least open source friendly chipset manufacturers on the planet - their drivers have NO comments or documentation whatsoever, and datasheets are not available.
The rescan stuff is probably only addressable on Cyanogenmod, messing with it would require source code for the userland wifi management stuff.
mickey4mice said:
Now someone mentioned wifi constant scan, I noticed mine is doing the same thing. I leave the wifi setting screen on, it re-scans every 3 seconds!
Click to expand...
Click to collapse
As stated earlier in this thread - this is by design. It is assumed that if you're in the settings screen you want to change networks and have an up-to-date list.
I also am having this problem. I am running the rooted UKK6 from entropy512. After turning on my wifi, my battery drained from 90% to 70% in 5 hours with no use. My android OS is running at 80-90%. I don't have any extra apps except for 3g watchdog and CPUSpy and BBS. I do have Go launcher and GoSMS installed. As soon as I turn wifi off, i can see my battery level off under settings. I have searched for the last 2 days for a "fix". no luck.
Battery Drain
hatgirl223 said:
I also am having this problem. I am running the rooted UKK6 from entropy512. After turning on my wifi, my battery drained from 90% to 70% in 5 hours with no use. My android OS is running at 80-90%. I don't have any extra apps except for 3g watchdog and CPUSpy and BBS. I do have Go launcher and GoSMS installed. As soon as I turn wifi off, i can see my battery level off under settings. I have searched for the last 2 days for a "fix". no luck.
Click to expand...
Click to collapse
Try doing a clean flash using "wipe data/factory reset" in CWM
recovery and then see if the phone has normal battery drainage.
(which it will if you flash the UnNamed v2.2.1 custom rom)
Then install one app at a time so you can find out exactly which
app is the culprit that causes your excessive battery drain.
This is the best way to trouble shoot battery drainage issues.
You will see that your battery drainage issue is not caused by
the custom rom, but it is caused by a few apps which are just
not very battery friendly.
The UnNamed v2.2.1 rom is the best custom rom currently
available for our i777 phones and it has outstanding battery life.
Good Luck!
hatgirl223 said:
I also am having this problem. I am running the rooted UKK6 from entropy512. After turning on my wifi, my battery drained from 90% to 70% in 5 hours with no use. My android OS is running at 80-90%. I don't have any extra apps except for 3g watchdog and CPUSpy and BBS. I do have Go launcher and GoSMS installed. As soon as I turn wifi off, i can see my battery level off under settings. I have searched for the last 2 days for a "fix". no luck.
Click to expand...
Click to collapse
This has nothing to do with this thread - This thread is talking about wifi scanning.
Drain problems - read my known battery drainers thread. A lot of people are having problems, there is no fix, and there won't be until all the people complaining start actually collecting some data.

Incorrectly using 3G when on wifi

Has anyone else noticed their Lumia using 3G when it shouldn't be e.g. at home with a working wifi access point?
Mine has done this a few times and because WP7 is so clean and simple it's pretty hard to see what's actually going on - there's no data counter. And to make it worse the data icon shows in the status bar even when wifi is on. Ideally it would show one or the other.
Yes, I notice that too. It could be a bug.
BlitterTwisted said:
Has anyone else noticed their Lumia using 3G when it shouldn't be e.g. at home with a working wifi access point?
Mine has done this a few times and because WP7 is so clean and simple it's pretty hard to see what's actually going on - there's no data counter. And to make it worse the data icon shows in the status bar even when wifi is on. Ideally it would show one or the other.
Click to expand...
Click to collapse
Yup, I think it uses 3G when the phone is locked, as the phone seems to disconnect from Wi-Fi when you lock the phone. Another bug that probably needs addressing.
Yes! This affects me too.
It switches to 3G randomly when I'm on wifi and kills my data without me realising (or shows failed page loads when I have full wifi reception).
It also turns off wifi whenever I lock phone which seems to disrupt/cancel all push messages! Push messaging just isn't working.
So is this problem unique to Lumia 800?
i've noticed this too. it'll also present me with wifi hotspots to connect to, including ones it should be connected to.
as of now, i don't know whether it's an issue with locked or unlocked handsets. my handset was bought unlocked with no branding, but i've noticed some of the bugs i'm having don't seem to happen on network locked/branded handsets.
It's not a Lumia thing, it's just how WP works. Turning off wifi to save on battery use I guess. Android has the same default setting, although it allows you to change it.
I can understand it using 3G for background processes, like you say Android does the same thing.
What I can't understand is it using 3G when I am using the web browser on the phone, and the Wifi icon is lit at the top of the screen.
Rusty! said:
It's not a Lumia thing, it's just how WP works. Turning off wifi to save on battery use I guess. Android has the same default setting, although it allows you to change it.
Click to expand...
Click to collapse
That's not the case actually, before the firmware update I used to get my notifications, after the update, I don't, I think Nokia did it on the firmware update.
Which firmware was this working in btw?
Oh and turning off WLAN when you have an active connection does NOT save power. It only saves power when there isn't an active connection because the 3G uses more for retrieving background data (eg. regular email, social networking updates) and *much* more for retrieving heavy data. I have tested this on numerous Nokia phones.
^ i got the opposite result - normally i have WLAN turned on at all times, because it always connects to wifi at home and at work. my battery lasted much longer (it lasted the night with 39% left, as opposed to going flat sometime in the night) with just the 3g turned on.
I noticed that wi-fi only stays on after you lock the screen if the phone is charging. Otherwise it cuts the conncetion. Very annoying indeed if you are downloading big games over wi-fi. However I get my notifications and emails just fine in any case. Remeber though, windows phone doesnt support proper push, hence why they cant get skype to recieve calls in the background. Facebook and whatsapp push always comes about 3-4 minutes later than needed.
Another thing that i have been testing for a while on various phones (nokia n9 included, not the lumia because it's too unreliable) and also got mentioned in this tread is wi-fi vs 3g consumption.
So my results are:
with 3 emails 15-30 mins sync or push for one, at least one push service eg, facebook, vkontakte whatsapp etc (where possible)
i concluded that if you just leave the phone there for a day in standby and dont use it, it drains quicker with wi-fi on. Everytime. Every phone.
However when using the internet eg. browsing for half an hour etc. wi-fi uses a lot less battery than 3g.
So only use the wi fi when you need it and switch it off for background tasks. (WP7 does that anyway, for a reason)

Push Notifications Don't Work With Screen Off (Gmail, Talk, Voice, etc.)

Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
EDIT 3: I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
EDIT 4: Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Racer Of All said:
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
Click to expand...
Click to collapse
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Okay, I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
njfoses said:
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Click to expand...
Click to collapse
Have it, and it is unchecked. That's the weird thing, wi fi doesn't actually turn all the way off because SOMETIMES I do get the push notifications (late, however).
sgt. slaughter said:
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Click to expand...
Click to collapse
Let me know if that works, if so at least I know I'm not the only one xD
Racer Of All said:
I DID apply the SmartSync fix
Click to expand...
Click to collapse
what is the smart sync fix?
When I installed this app, my cpu reduction and frame rate reduction was enabled. Does that mean this is standard with this phone. Does using this app to disable those setting improve the performance?
Issue continued overnight, tried various other things and nothing seems to fix it. I want to get my notifications but I don't want to destroy my battery life xD is anyone else having this issue?
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
This one:
http://forum.xda-developers.com/showthread.php?t=1697375&highlight=smartsync
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
AardvarkAttack said:
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It's definitely not a hardware problem because if that was the case the phone wouldn't work with wi fi almost at all. My wi-fi connection is rock solid even when the screen is off, just for some reason it won't notify I have the messages until the screen gets turned on.
I did some tests on my gf's stock phone and she's having the same issues, I told her to do some tests on her parents wi-fi when she goes there. I wonder if sgt slaughter has any news.
Btw if you definitely need them on time and need to be on wi fi but don't care about battery life that much just enable best wi fi performance.
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
Actually more like a Smart Sync break ... The built in settings/app put your data connections to sleep when your phone goes to deep sleep; this is done to save battery when phone not in use for extended period.
Some folks hate losing the data connections so a flashable "fix" is available for the "problem" ... Look around; you'll find it
Sent from my EVO using XDA
its a sense problem, there's a thread in the one x forums on how to fix it. I'll post when I get home if I can find it. it shuts down to a 'power save' mode after a while plus after midnight or 11 or something.
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
AardvarkAttack said:
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
Click to expand...
Click to collapse
Yes my setup also had the wi-fi fix, I can even see my phone connected to the router when the screen is off, the connection is strong.
I had a suspicion it was probably the basic transfer rate of the browser and for some reason I could not adjust this on my fancy 100 dollar router with dd-wrt flashed onto it so I set up a repeater with my older router on stock settings. It seems like the notifications are coming through better now (albeit not instantly) but at least I don't have to turn my screen on every time. It might be a placebo effect or just luck (because at times it does work even with my other router).
EDIT: Ignore the italicized sentence. It was just a stroke of luck, the problem came back.
I'm out of ideas at this point xD
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
batgrrlx said:
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
Click to expand...
Click to collapse
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Racer Of All said:
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Click to expand...
Click to collapse
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
batgrrlx said:
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
Click to expand...
Click to collapse
On. When I turn it on it pretty much eliminates the issue, it acts just like 3G. But for me 3G is almost perfect (a couple seconds of delay but I can deal with that). Remember though that if you leave it ticked on it will destroy your battery life.
WiFi is on, best WiFi performance is on as well.. I'll run it this way a couple of days and see if I can replicate the problem.
I just wanted to say that I've been having similar issues. I have tried turning on best wifi performance, but I don't think that is helping. For one thing, when I have that turned on, when I wake the phone, the wifi is often times not connected, and it shows 3G. Then it will connect to wifi shortly after I wake the phone. On top of that, I'm still not getting notifications on time. I was notified of an email when I woke the phone that actually came in 10 minutes earlier. Hopefully HTC/Sprint is aware and working on a fix.
Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.

(SOLVED) Wi-Fi turning itself off regularly. Is this a known bug???

Something that has been annoying me since the day I bought the tablet (LTE SPG 521)
When the tablet has been idle for a while, the WiFi turns itself off.
So whenever I pick it up without thinking, open chrome to start web browsing, I am connected to internet, and things are fine until I realise that I have been using 3G instead of WiFi.
Most of the time I need to go into shortcut quick access from pulling down top right corner and turn WiFi on.
Sometimes I need to go into WiFi settings and turn it on, even though the quick access shortcut says WiFi is on.
I do have stamina mode on, but have disabled every other power saving feature related to WiFi. In fact it is the same setting on my Z Ultra and Z1 Compact, but needless to say, I do not see this behaviour on my other sony devices.
But somehow on the tablet, WiFi does not auto connect, even in presence of a WiFi router that is set for auto connect.
Even If I was using the particular access point for WiFi connection, lets say I play games for about 30 minutes... the connection is lost and I need to go into WiFi settings to turn it on again (with the small slide to the right toggle switch within WiFi settings to turn on WiFi itself).
Anyone else experiencing this?
I would rather avoid it, since over usage on 3G for me means speed throttling later in the month...
P.S. Yes, I am on latest firmware 17.1.A.2.69
On Advanced WiFi, Keep wifi on during sleep is set to ALWAYS., avoid poor connection is turned OFF, and Wifi optimization is also OFF
Factory reset it? That's probably the first thing they tell you to do if you approach the technicians, if the problem still persist then demand for an exchange if not refund it.
I'd just bought mine today and unfortunately the bottom right corner the glass sticks out and it is pushable. I'm going to exchange it tmr.
Sent from my C6603 using XDA Premium 4 mobile app
Thanks for the idea, but no luck.
In any case each time I upgraded firmware, it should have sorted itself out, but problem still remains...
"Factory reset" is always the first "solution" you get by "technicians". Usually translates to: "Keeps the customer occupied for hours, silencing him."
Regarding the issue: I cannot confirm that, NO WLAN issues with my LTE Z2, it's just "always on", never losing the connection.
Chefproll said:
"Factory reset" is always the first "solution" you get by "technicians". Usually translates to: "Keeps the customer occupied for hours, silencing him."
Regarding the issue: I cannot confirm that, NO WLAN issues with my LTE Z2, it's just "always on", never losing the connection.
Click to expand...
Click to collapse
Do you have stamina mode ON?
With my other Xperias, the second I turn my screen on, the wifi is off/sleeping, but it launches and connects almost instantaneously. I guess the problem in my tablet is that it is not doing so, requiring me to do it manually...
I thought the FW for the tablet and the phone Z2 was the same? Maybe I should go and look in the forums over there...
I don't have the problem, either.
UPDATE
Problem Solved.
The cause was ad blocker app that I had installed, and it seems to me that whenever I was using certain apps that needed ad-blocking, all this thing would do is turn wifi off (but not 3g/LTE)
How Dumb is that?
Anyways, Wifi now always on even with stamina mode on.
Thanks for all who listened and threw suggestions!
Thanks
jewelkobayashi said:
UPDATE
Problem Solved.
Click to expand...
Click to collapse
Thank you very much for sharing this with us. Too many others just keep silent if they found the reason of their problems.

WiFi disconnecting when screen is off

I'm trying to figure out if my Edge is bad. When I turn the screen off, and come back to the phone a few minutes later, I'll get a notification stating it has connnected to my router. I've checked the settings and it states the wifi is set to be always on. I attempted a factory reset and still no luck. Sometimes it'll take a few moments before it even connects to the wifi again upon turning the screen on.
Do I have a bad phone?
vaxick said:
I'm trying to figure out if my Edge is bad. When I turn the screen off, and come back to the phone a few minutes later, I'll get a notification stating it has connnected to my router. I've checked the settings and it states the wifi is set to be always on. I attempted a factory reset and still no luck. Sometimes it'll take a few moments before it even connects to the wifi again upon turning the screen on.
Do I have a bad phone?
Click to expand...
Click to collapse
I would check under the advanced settings for wifi, there's an option for what to do with wifi during sleep. That may be your problem.
I've already checked and it''s enabled.
vaxick said:
I've already checked and it''s enabled.
Click to expand...
Click to collapse
I have the same thing happening. I noticed when I was backing pics on one drive
. It would always say that back up has stopped because there was no WiFi After turning the screen on again.
I just got my Edge yesterday, and I am having the same problem with wifi AND also that it stops seeing any wifi and I have to toggle it off and back on manually THEN it will instantly connect to my known network.
Dear @vaxick,
Dial *#0011# and click on more>>WiFi>>"WIFI Power save mode" try to disable this option and see what happens.
*it might drain your battery faster.
Regards
bluff master said:
Dear @vaxick,
Dial *#0011# and click on more>>WiFi>>"WIFI Power save mode" try to disable this option and see what happens.
*it might drain your battery faster.
Regards
Click to expand...
Click to collapse
Thank you for this suggestion, unfortunately it had no effect as I have observed the same wireless disconnect behavior now with both the WiFi power save both on and off. Once the wireless disconnects it no longer see ANY wireless networks no matter where I go until I toggle the wireless off then back on again. Then it will see all wireless network present around me and instantly connect if there are any of my saved networks present. At this point I believe it is either a hardware or worse a software problem with my phone, but I am really at a loss to the exact nature of this issue.
Mine also has this issue when connected to 5GHZ SSID. Connecting to my 2.4GHZ SSID solves this problem completely for me
dazbutler1 said:
Mine also has this issue when connected to 5GHZ SSID. Connecting to my 2.4GHZ SSID solves this problem completely for me
Click to expand...
Click to collapse
I hope that this is a hardware issue with my phone, as your "solution" is totally unacceptable for me, especially since my work place has bandsteering AP's that use the same SSID's for both 2.4 and 5GHz.
Moguledyouth said:
I hope that this is a hardware issue with my phone, as your "solution" is totally unacceptable for me, especially since my work place has bandsteering AP's that use the same SSID's for both 2.4 and 5GHz.
Click to expand...
Click to collapse
Yeah, i have to turn WIFI off whilst at work for the same reason. Certainly hoping it's just a software bug and will be fixed quickly as it is by no means an ideal workaround
I also see this kind of problem since last 1 week, here is how i noticed. i user viber messaging app and it shows status online if you are connected. Lot of my friends started complaining that my status is not continuously online and fluctuating so i started doing tests.
Moment my display turns off i started counter and in 10 minutes my status changes as last seen and whenever i open viber app again i am online.
second test: i tried doing the same with whatsapp and connected at web.whatsapp.com and same thing happens within 10 mins i see yellow bar appearing that my phone is disconnected so again i have to open whatsapp on phone to reconnect.
this is very annoying to see this kind of problem on new phones, especially when old phones are working flawless.
Kind of the same problem, but with GPS. Once I disabled the battery saver mode, it stopped disconnecting. Have you tried that?
Are you referring to power saving mode in battery settings. i did check and they are turned off. No idea what else i am missing here.
I tried re-installing viber but still after 10 mins its keep disconnecting.
WiFi >> More >> Keep WiFi on during sleep >> Always
Problem solved
Sent from my SM-G925F using XDA Free mobile app
vvally said:
WiFi >> More >> Keep WiFi on during sleep >> Always
Problem solved
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
I'm having the same issue on my regular non edge s6. This settings is not doing anything have it on always still always drops the wifi when going to sleep. Its driving me crazy no idea why its doing this
i did check and i have Keep WiFi on during sleep >> Always option but still drops, no clue whats wrong with my phone.
I had the same issue and solved it by changing my routers security from WPA2/Mixed Mode to WPA2 Personal. Since this change, it works fine on both 2.4 ghz and 5 ghz.
dazbutler1 said:
Yeah, i have to turn WIFI off whilst at work for the same reason. Certainly hoping it's just a software bug and will be fixed quickly as it is by no means an ideal workaround
Click to expand...
Click to collapse
I received my Galaxy S 6 edge a week ago and I am having this same peculiar reconnecting issue to WiFi that has been described here.
Solution?
I was having this same issue and was unable to find any good solutions for it online, but eventually found something for me that worked through experimenting:
Find the above mentioned "Keep Wi-Fi on during sleep" option (which is probably set to "Always" already), change it to "Never", and then change it back to "Always". Since doing this I haven't had it disconnect from the wi-fi once, where as before it would do it everytime the screen had been off for a few minutes.
The problem started happening sometime after I played with power saver mode, so I think it might be related to that. I know that the software has some other bugs related to power saving mode, as I had a previous problem where my softkeys stopped vibrating or lighting up, which ended up being related to not exiting ultra power saving mode correctly and was fixed by going re-enabling ultra power saving mode and exiting again.

Categories

Resources