Help - Huawei data management services is eating my battery - Huawei Mate 20 Pro Questions & Answers

Hello,
So the day s10+ comes out is the day this freaky huawei software started to act funny!
Somehow I went down from 8+ SOT to less than 4, on the second charge I checked the battery usage and WOW! An app called huawei data management services is just running in the background and eating as much as a heavy game like future fight from my battery
What is this?? Anyone faced this issue? Is there a fix or huawei is just not happy with how much they frustrate us with the sh!ty EMUI and Decided to give us another present to make our choice much worse?

It's part of the android system process, what you could try is clearing the cache regularly I have done this before and I see a huge difference.
You can also try disabling the powergenie application There's a thread in here on how to do it.
If I don't clean up my cache I get 11 minutes before dropping to 99%
If I clean the cache I can get up to 43 minutes before dropping to 99%

Android system processes

Clearing cache didn't help
The problem still there. Anyone can help?

Yeah something isn't right now, put my phone down at 96% on the table, picked up 4 hours later it's at 85%
Android system & Kernel the two biggest issues over 6% Everything else had less than 1% to 0% used.

vodovodo said:
Clearing cache didn't help
The problem still there. Anyone can help?
Click to expand...
Click to collapse
Someone who reported the same problem on his P20 Pro said restoring his phone to factory settings fixed it.
But if it's caused by corrupted system data you would need to set up your phone as new rather than restore from a backup (including a Google Cloud Backup) because the backup could restore the system data that is causing your problem.
I think Huawei Data Management Services is similar to Google Play Services and that apps (including downloaded third party apps) use the process to sync data so a misbehaving app could cause the issue without showing up in the battery monitor as causing drain.
You could also try turning off Huawei Share to verify that it isn't causing your problem.

What is annoying is battery/app launch 3 dots.... launch record's
I see apps being launched by other applications that I haven't even used in the last few hours, even when I have set secondary launch off for those apps.
Apps are also being launched when launch on Start up is deactivated.

Mate 20 pro battery drain
Help! My Mate 20 Pro is a battery draining monster. Huawei Data Management is taking over 30% of my consumption. I've tried factory data reset twice, but no improvement. Please help!

Clearing cache is not going to fix anything. Hasn't since probably Gingerbread.
In fact it just chews more resources to rebuild that cache.

I got this issue two update ago. Now on .243. I did a factory reset and set up my phone from scratch. No restores from Google drive or Huawei phone clone. The issue is gone since. Battery as good as ever.

Hello,
I have the same issue. Any way to solve it without restore ?
Thanks

Use Assistant for Android to kill the process at startup
Hi,
You can install Assistant for Android
to kill the process at startup. Open the app, select startup manager, go to system processes and select Huawei data manager. Restart and voila.
---------- Post added at 05:08 PM ---------- Previous post was at 04:57 PM ----------
vodovodo said:
Hello,
So the day s10+ comes out is the day this freaky huawei software started to act funny!
Somehow I went down from 8+ SOT to less than 4, on the second charge I checked the battery usage and WOW! An app called huawei data management services is just running in the background and eating as much as a heavy game like future fight from my battery
What is this?? Anyone faced this issue? Is there a fix or huawei is just not happy with how much they frustrate us with the sh!ty EMUI and Decided to give us another present to make our choice much worse?
Click to expand...
Click to collapse
Install Assistant for Android app to kill the process at the startup. Go to tools, startup manager, system processes, check huawei data management. Restart and voila.

Had the same issue after 9.1 update. Before no drain was presented. Now huawei data management services have got 30% of total battery cinsumptiin.
What i have done so far just trying to fix the issue :
1. Re install update via erecovery, 2 times
2. Hard reset. Once with restoring from huawei backup, next time almsot from the scratch
3. Deleted all photos/videos from the device (more than 15k files)
4. Uninstall huawei backup
5. Clear cash in recovery mode
No results at all!! This fu***g huawei data management services come again and again! I have to charge the Phone by 14- 15 am, when it droppes down to 25-30% of battery with 1.5 - 2 SOT only...
This just drives me crazy! No idea what to do next!
Ps
Was watching note 10 presentation by Samsung tonight... Seems to be good, note plus has 4300 mah battery... Start to think...

Same thing here.
Huawei data management services is consuming my battery

Sergey1974 said:
Had the same issue after 9.1 update. Before no drain was presented. Now huawei data management services have got 30% of total battery cinsumptiin.
What i have done so far just trying to fix the issue :
1. Re install update via erecovery, 2 times
2. Hard reset. Once with restoring from huawei backup, next time almsot from the scratch
3. Deleted all photos/videos from the device (more than 15k files)
4. Uninstall huawei backup
5. Clear cash in recovery mode
No results at all!! This fu***g huawei data management services come again and again! I have to charge the Phone by 14- 15 am, when it droppes down to 25-30% of battery with 1.5 - 2 SOT only...
This just drives me crazy! No idea what to do next!
Ps
Was watching note 10 presentation by Samsung tonight... Seems to be good, note plus has 4300 mah battery... Start to think...
Click to expand...
Click to collapse
Hi! Did you find any solution?

LV-RIX-1 said:
Hi! Did you find any solution?
Click to expand...
Click to collapse
Hi, seems i did found this little bastard. Not sute it makes me happy, but ready to share :
So far in my case huawei data management services starts eating battery just after i switch on calendar sync with my work office 365 account. And it not depends on which calendar apps i am using on device. I tried it with huawei built in calendar app, with Google calendar and with Business calendar pro. As soon as i turn on sync with work calendar account heawei data services starts eating the batt. Once calendar sync being turned off huawei data services stops..
Other interesting thing is it just about calendar sync, email sync with same account not triggering batt drain. So i suppose that huawei broke sometging in 9.1 in cal sync mechanizm, sync before it works without problem. Will try to send notice to them
Hope it helps. Try to stop cal sync if you have one.
Regards
Sergey

I had the same problem - and for me that cal sync fix (@sergey1974x) solved it. Thank you so much!

sergey1974x said:
Hi, seems i did found this little bastard. Not sute it makes me happy, but ready to share :
So far in my case huawei data management services starts eating battery just after i switch on calendar sync with my work office 365 account. And it not depends on which calendar apps i am using on device. I tried it with huawei built in calendar app, with Google calendar and with Business calendar pro. As soon as i turn on sync with work calendar account heawei data services starts eating the batt. Once calendar sync being turned off huawei data services stops..
Other interesting thing is it just about calendar sync, email sync with same account not triggering batt drain. So i suppose that huawei broke sometging in 9.1 in cal sync mechanizm, sync before it works without problem. Will try to send notice to them
Hope it helps. Try to stop cal sync if you have one.
Regards
Sergey
Click to expand...
Click to collapse
Thanks, Sergey! Do you mean automatic synchronization option? I see that one under Users & Accounts / Google / Calendar. It seems helpful, but then a Google calendar does not function. I suspect maybe a stock app is glitchy. Have you tried to remove an access to calendar for the stock app and keep it only for a Google app?

Hi all,
I had the same issue as described by others here under 9.1.0.310. Did factory reset and clean setup but the issue was back after a couple of hours.
As I also have a spare Pixel 3xl I finally decided to remove one of the 2 SIM cards from the Mate to put it in the Pixel. I subsequently noticed that the power consumption of the mate was back to normal. Can't even see Huawei data management any more in the battery stats whereas before it was in 1st position with over 25%.
I did some more testing and it turns out that for me it was the "Dual 4G/LTE SIM card" and "swap LTE connection during calls" sliders in the SIM management menu (free translation of the menu names as I run French UI).
I'm now back to normal consumption with 2 SIM cards in the device but above sliders set to off and data on SIM 1 only.

LV-RIX-1 said:
Thanks, Sergey! Do you mean automatic synchronization option? I see that one under Users & Accounts / Google / Calendar. It seems helpful, but then a Google calendar does not function. I suspect maybe a stock app is glitchy. Have you tried to remove an access to calendar for the stock app and keep it only for a Google app?
Click to expand...
Click to collapse
Hi, thats defenitely not an app issue. I tried several apps like native Huawei calendar, Google and business pro calendar. As soon as i am turning on sync with my work exchange or office 365 account - Huawei data management services starts eating the bat. Once sync turned off - Huawei data management stops. And its only about exchange accout, once Gmail account cal is syncing no problem at all.
I rolled back to 9.0 - issue dissaoered, all was good for 2 days.. . But then Phone self - installed 9.1 overnight. Same **** today so its really 9.1 issue. Hope they will fix next versions...

Related

High Data Usage. Which app?

Hi @all,
I have a problem. I´ve got my mobile data flat today. Everything is working fine but my X10 (or an app) is transmitting all the time. In 5 hours 50MB had been transmitted without doing anything on the phone. The phone was only in idle mode on the desk.
So how to find out which app is transmitting? NetCounter only shows that 50MB are transmitted but not from which app.
So, the point is that my battery drains very fast.
And the second point is, that after 200MB my UMTS flat is converted to a GPRS flat.
Can you help me?
Quite a few people reported this problem with data transfer.
You might want to disable Automatic search for updates in Settings, About Phone, Software update and also somebody said that disabling google talk might help.
Give it a try.
Thx. How do I disable google talk?
I didn't try but i assume you can use a startup auditor or any other app to do that.
Uncheck it and then restart the phone.
I had the problem with the engadget widget.
With searching for updates and this app every day my mobile made up to 150mb traffic...
UserX10 said:
Thx. How do I disable google talk?
Click to expand...
Click to collapse
Disable 'background data usage' under data synchronization in settings. Gtalk does infact use a lot of data... but you may also lose auto sync of your calendar due to this.
Hm... I don´t want to lose my calender sync. so I will keep this option on.
I made a Reset on my phone and will try to detect which app is causing this data usage by installing app by app and check the data transmission.
Seems, that an app caused the high data usage.
Since the reset (yesterday) the data usage is normal. I´ve now installed some basic apps like
Netcounter
Home++
Beautiful widgets
and everything is ok.
So now the phone is turned on since 18 hours with data enabled background data usage to sync gmail and calender and the used traffic is about 2 MB with updating the weather widget and received 4 mails.
So my conclusion is, that it has nothing to do with gmail/gtalk/calender sync.
Thanks anyway for all your help.
it was me that said google talk a few days ago caused me to use 70mb in about 6 hours, i now use an app called taskpanel and ive got google talk set to auto kill and everything else set to ignore. since then ive had no problems with data usage and all my calendars and mail etc works as it should.
UserX10 said:
Seems, that an app caused the high data usage.
Since the reset (yesterday) the data usage is normal. I´ve now installed some basic apps like
Netcounter
Home++
Beautiful widgets
and everything is ok.
So now the phone is turned on since 18 hours with data enabled background data usage to sync gmail and calender and the used traffic is about 2 MB with updating the weather widget and received 4 mails.
So my conclusion is, that it has nothing to do with gmail/gtalk/calender sync.
Thanks anyway for all your help.
Click to expand...
Click to collapse
im pretty sure if you started up google talk you would have the same problem again, ive been having it intermittently since i got the phone about twice every week but since i killed it its not happened once.
I´m not using Google Talk, so I have never started it bevore. But to be sure I will disable it by taskpanel.
GEEEEEZZZZZ
I just got my X10 three days ago, did the 2.1 upgrade two days ago and have already spent R150 just on data...its rediculous!!!!
Previously i had the Sony ericsson p1i and the X1i and didnt have this problem.
What app can i dounload to detect how much MB is being used and what app is using it.
How do i disable google talk?
khakhi said:
How do i disable google talk?
Click to expand...
Click to collapse
I think the only way is to download an app from market called titanium backup
and select to disable (or uninstall it)
but to do it you will have to root your phone
If you remove gtalk you can't use market any more.
Sent from my X10i using XDA App
its rediculous...there must be an app to block, limit data and tell us which app is consuming most MB.
PLS guys pls help me out...pls guys pls

How to break down Android OS data usage?

A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
settings/data usage shows a breakdown, or there are several apps on the market. Might be a Samsung account backing up data or Google, or drop box, piccassa web album, all these could use a fair bit, make sure they only synch on Wi-Fi, or ditch them, even better
My problem is that the it only shows up as Android OS and then if I select it as background data (none is foreground), all of that does not help as I still do not know the cause, I have setup blocks in Droidwall so that many Apps can only run on Wifi and according to the per app break down that's all fine (none exceed 50 or so megs) the problem is with background data usage by Android. I do have Kaspersky install, so I do not think it is coming from Malware, but .... starting to wonder if maybe a reinstall is in order, that's such a pain.
Current breakdown (1 day all in K unless stated otherwise):
Android OS: 238megs
Google Play Store: 1.48megs
Email: 774
GoogelServices: 152
Gmail: 133
Maps: 124
Google+ 80
Go Weather ex 70
...
so basically no app is using anything yet I've used 238megs.
Maybe it is a Google backup then, do you use that?
Thanks will try that (just disabled google sync),
I've tracked down it is a matter of large uploads normally 30 to 250 megs that occur in the over night hours (between 1Am and 6AM), but do not know the cause will see if that is it. Also odd that as the phone is connected to a Wifi connection during those hours, so it should not use any mobile data, also as if it is using mobile data when it should be using wifi, will see if I can verify whether this is the case or not tonight. I have 3g watchdog installed now so I can see if the traffic is wifi or cell.
ERIC
Maybe it is a Google backup then, do you use that?
Click to expand...
Click to collapse
Yep that was the problem, moving massive amounts of data and not using the Wifi connection, turned it off and poof all gone.
ERIC
Sorry to bring this back from the dead but what did you disable exactly?
I think disabling the google backup would help, coz enabling it makes app data back up to google servers. If there's an app with a lot of app data, it can eat up your data bandwidth.
Sony Ericsson Live with Walkman
Hi,
I am using KITKAT ported by Legacy Xperia. Me too facing same problem. From starting, I have not enabled data backup. Still, for 10 days, Android OS consumed 9.5MB data. Look high side for me as I have only 500MB data / month.
Kindly let me know the solution.
egandt said:
A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy

Google Services Battery Drain (Xperia Mini Pro)

Hello all.
About a week ago I finally updated my Xperia Mini Pro to 4.0.4. I'm really liking how sleek everything looks etc. but battery life has been reduced dramatically. According to the battery usage stats, the main culprit seems to be Google Services, keeping my phone awake for 10+ hours.
At first it was using around 15-18%, then over the course of two days or so it reached a whopping 55%, more than the screen. Since then it has stabilized at around 40%.
I looked all over for a solution but nothing has worked so far.
I uninstalled Google Play Services, I have force stopped + disabled + cleared the data for Bookmark Sync, Calendar Sync, Account Manager, Framework services etc.
I never use Maps/Latitude and Location is always off, along with any and all Sync options I could fine. I also don't have Google Now.
I've literally tried everything I could think of/find online.
Help! :crying:
kkk737 said:
Hello all.
About a week ago I finally updated my Xperia Mini Pro to 4.0.4. I'm really liking how sleek everything looks etc. but battery life has been reduced dramatically. According to the battery usage stats, the main culprit seems to be Google Services, keeping my phone awake for 10+ hours.
At first it was using around 15-18%, then over the course of two days or so it reached a whopping 55%, more than the screen. Since then it has stabilized at around 40%.
I looked all over for a solution but nothing has worked so far.
I uninstalled Google Play Services, I have force stopped + disabled + cleared the data for Bookmark Sync, Calendar Sync, Account Manager, Framework services etc.
I never use Maps/Latitude and Location is always off, along with any and all Sync options I could fine. I also don't have Google Now.
I've literally tried everything I could think of/find online.
Help! :crying:
Click to expand...
Click to collapse
battery drain was long time problem in gservices. now i dont have it so far. i would advice u to get the latest playservices & maybe also playstore from a trusted source, try to install playstor & same with gservices if they dont install delete old one in system/app or data/app and push the new one there / set permissions...
also deactivate playstore notifications for apss updates

[Q] What is Google Play *net_scheduler* and why is it killing my battery?

With my phone largely idle, Google Play Services is consuming 40-50% of the power and seems to be stopping the phone sleeping. The net_scheduler wakelock is the biggest culprit causing up to around 800,000 wakelocks in a day. It got to the point where I couldn't get through a day of minimal usage without recharging during the afternoon. I don't use Google+, I have turned off location services and disabled Google books, movies, games, search and google+ apps. I still have sync enabled for Google apps data, calendar, chrome, contacts, gmail and internet but I have disabled sync for drive, Fit data, people and picasa which I don't use anyway.
The problem was worse when I was using Exchange Services to sync with my work email and calendar. Turning off email sync helped a bit but Google Play Services activity still seemed to ramp up and stay high when I had a calendar appointment in Outlook, even with the sync period set to manual. So I have now removed the Exchange account completely.
I am aware that Exchange Services seems to be a common problem, something to do with the version of the Exchange server? Anyway that is not within my control. The serious battery drain started maybe 4 weeks ago and Exchange Services was responsible for most of it. Having eliminated that, its now Google Play, which also seems to be a common problem but usually NlpWakeLock? My phone is currently showing it has been kept awake 1h51m by Google Play Services since this morning, and 1h39m of that is net_scheduler (435409 wakelocks). GSam battery monitor shows almost continuous background activity even when I am not using the phone. The highest battery usage per app is by Google Play Services at 27%, the next highest is Kernel at 9%.
The battery drain seems to be worse when I am at work, where the signal is poor and I am on wifi but that has always been the case. I also use wifi at home. I turn off mobile data while at work to try and reduce battery usage. Other than changes to reduce battery drain I haven't changed anything on my phone for ages and I haven't updated or installed anything new, although I think Google Play automatically updated itself a few weeks ago.
What is net_scheduler and how do I stop it or Google Play killing my battery?
stock Samsung Galaxy S3 LTE, not rooted, on T-mobile
Android 4.3
New battery less than a year ago.
Someone please answer your... I am having the same issue and it is riculous. On one plus oxygen.
I am having the exact same problem. 28929 wakelocks for *net_scheduler*
Thank you in advance for anyone's help!
Custom Samsung Note 3 Rom 4.4.2
Me too, pls help us to solve this problem. Thanks.
its my problem too , fk my battery ! plz help ...
Same problem. Recently, battery has been draining crazy fast in standby. Wakelock detector shows this net scheduler causing 263,000 wakelocks over only 4 hours standby and lost about 25% battery doing nothing. Android 4.3 on sony xperia sp.
Using OS monitor app, Android system and google services framework are consuming 60% cpu power when phone is just idle.
Google are a bunch of idiots.
---------- Post added at 02:02 PM ---------- Previous post was at 01:38 PM ----------
To fix, find Google Services Framework and clear data and cache. Instantly fixed the problem. CPU usage by Android system and Google framework dropped to 0 and wakelocks have stopped increasing.
I highly recommend the app OS monitor, let's you put a permanent notification which shows top 3 things consuming cpu power.
Before Clearing Framework (this was non-stop, even restarting didn't help)
After
problem has returned, google, you suck.
Hi, I have the same issue like you. I disabled some services of google play services and I was thinking that that was the reason of wakelock *net_scheduler*, but it isn't, because I flashed new ROM with all services enabled but *net_scheduler* is draining my battery again. Its strange that is showing it randomly, I mean some day I don't have that wakelock and the next day I have it. Really strange.
If anyone knows more about it please answer.
Hey,
I have the same issue. Since the last GPS update wont even last a day. I found also that the GPS are responsible and in my case its also the *net_scheduler* service. It is pretty active. I already tried a few things from here: http://forum.xda-developers.com/showthread.php?t=2357417
But so far nothing helped. It drains the battery really fast, yesterday my battery went from 50% to 30% in 20 min. That sucks.
If someone found a fix please post it here
Tried uninstalling google play services update, everything fine. Then updated it via play store and within a few minutes of update noticed phone was getting hot and laggy again. Same issue, something is going on with google play services causing massive wakelocks and high cpu usage. Currently at 1.4 million net_scheduler wakelocks in past 18 hours. Had to recharge twice even though phone barely used.
For no obvious reason, since yesterday I don't appear to be having the problem with Google Play Services any more. I haven't done anything to the phone, I am in the same location, nothing has changed on my end as far as I know unless I have inadvertently done or not done something that I normally do or don't do. In any case the problem appears to have gone away, or maybe it is just dormant waiting to drain my battery when I least expect it...
Something broken on the Google servers that they have now fixed?
Yep its fixed itself, there was an update on 18th June. The version with problems was 7.5.71 now its 7.5.74
Used my phone without google play services for a day and it actually doesn't affect much. You can still use play store, chrome but most other google apps won't work. Snaptube can be used as youtube replacement. If you can live without hangouts,gmail etc I'd recommend just removing it completely, save any future headaches.
Hmmm... I still have Google Play Services 7.5.71. Strangely Google Play Store says it has no connection, even though I am on wifi and other apps can connect fine. Maybe that's why it hasn't been able to hammer my battery?
What is the relationship, if any, between GP Services and GP Store?
spencetj said:
Hmmm... I still have Google Play Services 7.5.71. Strangely Google Play Store says it has no connection, even though I am on wifi and other apps can connect fine. Maybe that's why it hasn't been able to hammer my battery?
What is the relationship, if any, between GP Services and GP Store?
Click to expand...
Click to collapse
I got the no connection on play store after clearing google framework cache. Had to reboot phone to fix it. Could be why the issue has stopped for you as I noticed it did too after clearing framework at first.
Completely uninstall google play services, it will reset to factory default. Re-enable it and launch a google app such as youtube. It will prompt you to update and bring you to google play services page on play store where latest version will be downloaded.
Google Play Services updated itself over the weekend to 7.5.74, lets hope this one fixes the battery drain for me. I never get any option to update or not, the only reason I know it updated is because I have an app that automatically backup up any app that gets installed, so I can revert to the previous version if an update causes problems. I did try reverting GPS but installation of the previous version failed.
Anyway, is there any way to stop Google services updating automatically? I can't find anything in the settings. I have Play Store set not to update automatically but that doesn't seem to make any difference. When google play services updates I don't get redirected to the Play store, it just installs the update without asking me.
Follow these hints next time.
Anyone else still having this issue? It's issuing a lot of wakelocks for me (Marshmallow/TouchWiz Note 4)
Coldblackice said:
Anyone else still having this issue? It's issuing a lot of wakelocks for me (Marshmallow/TouchWiz Note 4)
Click to expand...
Click to collapse
Yep same for me (TW MM Note 4). Amplify shows *net_scheduler* to be by far biggest wakelock, which is what brought me to this thread. Google Play Services now at at v9.4.52. Hmmm.
wakelock
it is google play services which drains battery very drasticly
arctophile said:
Yep same for me (TW MM Note 4). Amplify shows *net_scheduler* to be by far biggest wakelock, which is what brought me to this thread. Google Play Services now at at v9.4.52. Hmmm.
Click to expand...
Click to collapse
Started happening to me yesterday - battery was great until this

EMUI 9.1 update - all notifications late or not appearing

I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
neverone said:
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
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I've the same updates like yours but mine has no problem
Sent from my BLA-L29 using Tapatalk
yap.rony said:
I've the same updates like yours but mine has no problem
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Did you make a full system reset afterwards?
neverone said:
Did you make a full system reset afterwards?
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Do you have root? Try freezing powergenie app, it should allow the notifications to come on time. The only issue is there might be a "slight" battery drain from more apps allowed to run in background. That was a dirty fix that worked even in emui 8/9 and peps seemed to have no issues even after the mod.
Since emui 9.1 introduces erofs file system, you'll have to either freeze the app in question everytime you reboot or create magisk module that during boot replaces contents of /system/app/HwPowerGenieEngine3 with empy folder - I'm not sure how removing odex files affects the thermals so I suggest just removing apk file and keeping everything else from the original directory intact if the temps and phone performance behave odly after doing this.
Feel free to give it a try, but I don't think it's actually worth doing it. The old forum post suggesting this mod actually overlooked the importance of power genie when it comes to temps + performance regulations across the board. Without it the temps will rise, phone won't supercharge and the performance will dip.
I'm actually playing around with this rn, trying to remove thermal limits on per app basis, if I come across anything I'll let ya know. Good luck
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Rstment ^m^ said:
Do you have root?
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Yeah, thanks, and I can see that you really wanted to help but no, I never rooted this phone, so I guess that all the tips you have for me are, unfortunately, in vain
Thanks though, for trying to help!
domy_os said:
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
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Yep I did, sometimes switching between WiFi and mobile network does activate the apps to check for new messages/mail, and sometimes it doesn't. I haven't noticed any clear pattern.
And it must be difference between XDA forums and the app. I swear I switched it when I bought the Mate. But I'm still on VIP/A1
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
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No I haven't, but now that I checked, it was turned on all the time. However, knowing that sometimes this actually works, I toggled it off and back on several times and restarted the phone. I'll pay closer attention during the day to see if that helped and report back here. Thanks for the suggestion.
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
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cheeze.keyk said:
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
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Here's an update: Turning off and on the "Stay connected" option did not help at all, the real proof is that i received an email notification of cheeze.keyk replying to this thread, and I only saw it when I logged in on my PC. The phone did not notify me at all.
So the problem still persists, unfortunately. I am really hoping that I won't have to make a factory reset, although it is also uncertain if that would help at all.
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
jimberkas said:
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
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I'm sorry that you're experiencing such issues, but I don't see the link between your issues, and the issues we're discussing here.
agreed. wrong thread. sorry
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
domy_os said:
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
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These two screenshots show show which apps I have frozen/disabled and which of the Google based apps have and don't have battery optimisation activated.
This essentially hasn't changed since I bought the phone over a year ago. Do you think I should do something with these apps or change some of their settings?
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
domy_os said:
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
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Here you go, attached. Hope you'll be able to read all the apps ?
domy_os said:
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
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Nope, all processes have an unrestricted background data ?
domy_os said:
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
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Nope, data saver has been turned off and moreover, most of the apps seem to be ticked as an exception if it ever gets turned on
Hope that you put all checkmarks on Google Play Services and all other apps you have notifications problem.
Well as you can see, considering Google's apps, all is good.
I mean this one in Settings > Battery > App launch > Three dots > Manage manually, have a look on attachment.
So, my Email client, Google Play services, Moj Telekom, Viber and WhatsApp have set all three options: auto-launch, secondary launch and run in background. With this setup, I have no problems at all.

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