Calendar invite results in unread email - Android Q&A, Help & Troubleshooting

First my device background. I have a Samsung Galaxy S8+ on Verizon with the latest security patches. Android 8.0 firmware version G955USQS5CSB1. I'm not sure if that matters. I am using the stock + patched gmail app on the phone.
I am an office 365 user, although I also have a couple other accounts that are on-premise Exchange.
Whenever I receive a calendar meeting invite, if I accept it on my phone, the calendar meeting gets updated fine, the message goes to deleted items - fine, but I then have an unread count of 1. Every meeting I accept the count goes up by one. It never clears. The only way I have found to clear that is to remove the entire account and then re-add.
If I accept the message in Outlook on my PC I do not have this issue.
I haven't tried the outlook app on my phone - I don't like it that much.
I also have an iPad mini, latest patch version, and I don't have this problem there.
This isn't a particularly new problem, but I accidentally accepted an appointment this weekend and I'd really be happy if there was another solution before I remove all my email and resync again, and more importantly that I might someday be able to accept meeting appointments on my phone.

Related

[Q] Calender & Mail Help!!!

Hey Guys
Just joined the android bunch when the wife got me a new Xperia X10 for my b'day/anniversary. Its awesome and i'am loving every bit of it especially the personalization part of it.
However coming from the iPhone I have a few queries and would be great if someone could help me with it. Have searched the forums and haven't really got any useful info of it (mind you i could have terrible searching skill, btw did anyone see my keys??)
I have two mail id's like most people. One is my personal gmail id and the other is my corporate mail id. I have configured them both onto my phone and I'am indeed recieving all mails without a glitch. Unfortunately I don't have an option of sorts to configure my office calendar to sync with the native app. The calendar option does not exist for the second mail option(The option to sync my personal gmail calendar exists and is working fine).
However while using the iphone3g previously I was able to simultaneously use both the calendars (gmail & corporate) and an update on either of the two calendars from my desktop would show on the calendar.
Question1
Is it possible to have a similar system on the android as well. The backend for my corporate mail is provided by gmail and so is the calendar and everything in it. Someone suggested elsewhere that i could share the calendar to my personal mail and i could use it that way. Unfortunately it not enabled for me and the only option for sharing lets my personal account to see if I'm free or engaged at any time. This would be of very limited use to me.
Question 2
Whenever i receive a mail with a calendar invite on the corporate id, the mail appears empty with a small attachment. Using the preview option on the mail app displays text based data that pretty much random stuff overlaid on the meeting name etc(i guess this is the program info or something). Is there anyway if and when i receive an invite i would be able to add them to my calendar or refuse it right-away etc..
These two queries are the biggest of my worries as of now on the otherwise enjoyable experience. I'm terrible sorry for the long post but thought I'd give as much info as possible.
Thanks for your time and help!!
Cheers!!
PS: Some background info, Phone: Xperia X10i, Firmware 2.1-Update1(India), unrooted, baseband 2.1.54. If there is any other app that would help me do the same(Paid or Free), it would be awesome.
Hi there,
I use my phone in a similar way, I have 4 accounts in my gmail app. 3 corporate and 1 personal. If I can remember back to 2.1 (eclair) you can only have 1 gmail account in that app. Then you have to use the mail app for up to 5 more (not sure about moxier mail, I never used it).
Basically what your best doing is rooting the phone to get it up to 2.2 (froyo) that way use have much more control over what sync's from each account. I would recommend tripnraver's froyo. He has a new 1.2.0 coming tonight. You do have to put up with some minor bugs, but the benefits far out weigh the negatives.
A lot also depends on what type of email accounts they are. Either way froyo is way better for your needs.
If you don't wish to dabble with your new present, wait a few months when sony bring out 2.3.4 gingerbread!
I have had a few close shaves, while flashing my phone but approx 10 roms later, I'm pretty sure it's hard to brick it. Worst case restore it back using the sony software.
Hope that helps.
Sent from my X10 TripNMiUI using Tapatalk

Exchange (corporate) calendar sync problem after factory reset

I'm wondering if anyone has any suggestions for me. I have a Fascinate which has worked fine up until I did a factory reset. I did this reset after picking up the Froyo update. The phone and calendar worked fine after getting Froyo, it was only after the reset that the exchange calendar stopped showing events...
I have never rooted or otherwise messed with my phone. It has picked up any available OTA updates and is running 2.2.1 and build ED04.
Here's some more info:
My corporate exchange calendar refuses to show any of my calendar events (but fortunately exchange email is fine).
I have been through multiple levels of support at both VZ and Samsung. I have also received a replacement phone from VZ (which behaves exactly the same).
No other Andriod phone hitting our exchange server seems to have this problem. I'm in our IT department so I know that all the account config settings are fine.
As I look at the timestamp for the corporate calendar it seems current but the calendar remains empty.
Both VZ and Samsung simply told me to use Touchdown as a "solution". I'd really, really like fix this and go back to using the stock calendar.
Any suggestions out there?
Welp, im just wondering all over today and i saw your question with not much of a response so i figured i'd throw in my "2 cents" as to what has solved that for a few people i work with.
First thing i'd like you to try (if you haven't already) is removing your account and creating your account again from scratch.
If that doesn't seem to fix it check and see if your calender events and such are going to your exchange moto calender...not google (Google doesnt sync with the Exchange were moto does)
All else fails, touchdown isn't the "stock" app but by standards, it's very effiecent and works just as well as the stock!
Sorry i couldn't be of more help, but i would love to know if any of my 2 suggestions above solved your problem, or if you've already done both and it still fails!
Best of Luck!
Same problem here...
On Friday, June 24th, while I was traveling on business I discovered to my horror that all of the corporate calendar items on my Samsung Fascinate suddenly disappeared and will no longer sync with my Exchange server. Almost a month and a half later, and I still can't find a solution. My corporate emails and contacts are still coming through like always, but it just won't sync the calendar anymore, even though the spinning disc beside the calendar indicates that it is. I've re-booted the phone, double-checked all of the settings, and even uninstalled and reinstalled the link to my Exchange, but always the same result: I can get my email and contacts, but not my calendar.
After all of my DIY ideas failed, I called Samsung's toll-free customer support number, and to her credit, the representative was very friendly and personable, but honestly, she was not very knowledgeable. I explained to her that my Fascinate suddenly lost all of my work calendar data and won't re-sync, even though my contacts and emails are still coming through. Her first question was what operating system I was running on my desktop at work. I told her that I'm running Microsoft XP, but I felt that it was necessary at that point to clarify that I don't sync my Fascinate to my desktop computer-- it syncs to my account on my employer's Microsoft Exchange, so my data gets pushed to my Fascinate through the Exchange server 24/7, even when my desktop computer is shut down. It took a little more explaining before she finally grasped it, but in the end, she agreed that the operating system was not relevant to my calendar sync issue. But then she asked me what version of Microsoft Outlook I'm running. Again, I was more than happy to give her the information that she requested (Outlook 2002 SP 3), but I felt compelled to explain yet again that the shell programs on my desktop doesn't matter, because my Fascinate syncs to Exchange (2003), and not to my desktop. I was respectful and patient, but unfortunately, there was simply no way to get her to comprehend that my desktop computer has nothing to do with the problem, and her parting advice before ending the call was that I must upgrade my Outlook to resolve the syncing issue. Face slap. When I told the IT director what she said, all he could do was laugh. I wish I could do the same. I'm very frustrated, because I really depend on my phone to manage my work calendar, and a few weeks ago, it worked perfectly for over six months. Like the OP says, none of the other Android/Fascinate who share my Exchange server are having syncing issues with their corporate calendars or other features.
When I went to a Verizon store, the rep listened to me, skeptically double-checked all of my settings, and then, stumped, suggested the nuclear option: reset the phone to the factory settings. I don't want to do that, for two reasons: one, it would take me days to reinstall all of my apps, data and media files, and two, I don't think that it would work anyway. According to others on the internet who have reported the same problem, even a replacement phone hasn't fixed the problem. So with that in mind, I again uninstalled my corporate account, and had the IT department delete my Exchange account as well. Later, we both re-established the account, and it still didn't work.
Finally, last night, the 2.2.2 update was pushed to my phone, and I thought, "Yes! At last, this could be the fix I've been waiting for!" But no such luck. Calendar still empty, and won't sync. I'm very disappointed. I need to access and manage my calendar while I'm on the go, so this is really affecting me. If anyone comes across the solution, PLEASE post. Thanks.
GQMoneySmooth,
I we must have been talking to the same reps at VZ. They could not get their mind around syncing directly with exchange.
I still have not found resolution to this problem either. I have even been lucky enough to have VZ replace my phone with another fascinate. Still the same problem.
I have installed Touchdown as means of getting my calendar info. It works but I HATE it.
I came really close to rooting and installing another ROM on my phone but I just don't have the time or energy to do this now. Minimally it IS functional...
Good luck and maybe someone smarter than us can figure out a way to get the native calendar working!

SMS Sync with Exchange 2010

Anyone noticed that the Note features SMS Sync with Exchange 2010? Haven't used a Samsung Android phone before so wasn't sure if this was just a standard Samsung thing or specific to the Note but it's overall really nice. I thought this was something only available if you used Windows Mobile 6.5, but it's working great on my Note.
Anyways, just noticed it and thought it was kind of cool. Wasn't sure if anyone else had seen it as well. Here's the Guide if you're interested in learning more about it - http://help.outlook.com/en-us/beta/910552b1-c99c-4046-8bbc-9d2e8dbcbfda.aspx
Yep, this is the first Android handset I've had that does it. Nice to see Android starting to make inroads into the more advanced features of Exchange. The Note also syncs tasks, too, which is also a first for me (for Android - of course WM6.5 had these features years ago IIRC). Now if the Note could sync notes, it would be nirvana (and a pun). And if S-memo were somehow integrated with exchange notes so that your s-memos were synced with Exchange and viewable in Outlook and OWA...there are serious places Google could take this if they felt like it.
hausman said:
Yep, this is the first Android handset I've had that does it. Nice to see Android starting to make inroads into the more advanced features of Exchange. The Note also syncs tasks, too, which is also a first for me. Now if the Note could sync notes, it would be nirvana (and a pun). And if S-memo were somehow integrated with exchange notes so that your s-memos were synced with Exchange and viewable in Outlook and OWA...there are serious places Google could take this if they felt like it.
Click to expand...
Click to collapse
My god, the thought of this just makes me want to hurry up and deploy 2010. Screw public folders!
(we are still in test on SP 2010)
HTC started working in syncing Exchange tasks in Sense 3.0 or 3.5 as well. I can never remember which version is which.
SGS2 already syncs tasks. But I have no Exchange 2010 to test with. So not sure if SMS is supported on SGS2.
on the epic touch 4g on sprint which is there sgs2 i never had sms sync.
I've had the feature since I put the vanilla Samsung 2.3 ROM on my original AT&T GTab. I always turn it off. It was cool to see an SMS in Outlook but the sender was listed as the phone number and I couldn't reply to the SMS from Outlook. If you can reply to the SMS with Outlook with your server, then the feature is more useful.
you need exchange 2010 to do that. 2007 will let you recieve them.
Hi, I'm new here. I'm using a HTC HD2 with WM6.5 (and Office 365) and have no experience with Android. SMS sync is the main reason why I'm still on WM6.5. But the phone has been giving me problems and I've been seriously looking at alternatives. Was looking at the HTC One X plus Touchdown (exchange Activesync client app) but learnt that TD still has bugs for SMS sync.
Was very excited when I saw this thread. So I gather the Galaxy Note has it's own Samsung stock EAS client which allows SMS sync? Does it work well i.e. all texts sent and received on your phone syncs up to OWA and Outlook and vice versa? What about the Galaxy S II?
Would really appreciate your sharing your experience with this. Thanks.
UKC1 said:
Hi, I'm new here. I'm using a HTC HD2 with WM6.5 (and Office 365) and have no experience with Android. SMS sync is the main reason why I'm still on WM6.5. But the phone has been giving me problems and I've been seriously looking at alternatives. Was looking at the HTC One X plus Touchdown (exchange Activesync client app) but learnt that TD still has bugs for SMS sync.
Was very excited when I saw this thread. So I gather the Galaxy Note has it's own Samsung stock EAS client which allows SMS sync? Does it work well i.e. all texts sent and received on your phone syncs up to OWA and Outlook and vice versa? What about the Galaxy S II?
Would really appreciate your sharing your experience with this. Thanks.
Click to expand...
Click to collapse
Have you tried cruising the android market? I doubt that samsung is the first to have actually done this.
just a quick search of the market found this.
https://play.google.com/store/apps/details?id=com.nitrodesk.touchdownpro&feature=search_result
not sure if it would work for you, but it's a place to start. With that being said you could essentially find ANY android phone you want, but the note is still the best
touchdown will do it but one of the issues is if the carrier supports the feature. at&t just happens to support this. the sgs2 international had this functionality as well. i found this out from another person in the company i work for.
Hey guys, thanks for the reply. Yes from what I've read, Touchdown seems to be the best option out there - far ahead the competition. Plus not only do they sync the usual stuff (email, contacts, calendar, tasks), they apparently also sync notes and SMS. A godsend for me...just like WM6.1/5! I dug further and even joined the forums in Touchdown but then found out there were still bugs with SMS sync and others. So I held back. And I found this thread. I've been scouring the net just to figure out what people's experience are with each but nothing is clear. As it stands, it just appears I have 2 options:
1) Get Touchdown (full featured EAS) and hope they fix the bugs, get a newer ICS phone
or
2) Get a SGS2 or SG Note (assuming the SMS sync works well), forego the notes sync.
Or maybe wait for SGS3 and hope the SMS sync feature is carried over?
sms sync works with stock email client
anyone able to use this to SEND sms? outlook 2010 supports the feature, and the message gets as far as the outbox on the note, but for some reason, goes to the email outbox, and not the sms box.
Also - if you have any alerts configured SMS sync screws that up. I had a rule that would send me a TXT message whenever my SQL server sent an email with high importance (aka a failed job). Exchange wont do that, becasue SMS sync is on.
id10terrordfw said:
My god, the thought of this just makes me want to hurry up and deploy 2010. Screw public folders!
(we are still in test on SP 2010)
Click to expand...
Click to collapse
You can still have public folders in 2010 and theyre easy to migrate. The SMS sync is delayed (I dont use it, I use google voice) but fine.
Yeah you CAN have Public Folders, but since we just invested in a large SP2010 farm I don't WANT public folders.
Sent from my Lumia 900 using XDA Windows Phone 7 App
SMS from Exchange 2010
Hi,
You may also check how to send SMS from MS Exchange 2010 with Ozeki NG SMS Gateway:
sms-integration.com/p_131-ms-exchange-2010-sms.html
BR
inconceivable said:
...the Note features SMS Sync with Exchange 2010? ...it's working great on my Note.
Click to expand...
Click to collapse
I've got to ask... how is it working great? I bought a note, set up SMS Sync (on both the stock GB and the stock ICS), and neither was usable. Sure, I could send SMS from outlook fine, but:
Sent SMS did not get displayed on the phone in the email client, or the SMS client
Received SMS displayed in the email client but do not show who they are from
Received SMS in the email client can not be replied to
SMS sent via the SMS client on the phone do not display in the email client on the phone, and do not get synced to Exchange
I could go on... but basically, it wasn't usable. How did you find it?
For what it's worth, I tried Nitrodesk's thing and it wasn't any better. I have a strong suspicion Samsung may have bought it to integrate into their phones actually, as it had the same bugs.
Android 4.0.4 SMS Sync
thei said:
I've got to ask... how is it working great? I bought a note, set up SMS Sync (on both the stock GB and the stock ICS), and neither was usable. Sure, I could send SMS from outlook fine, but:
Sent SMS did not get displayed on the phone in the email client, or the SMS client
Received SMS displayed in the email client but do not show who they are from
Received SMS in the email client can not be replied to
SMS sent via the SMS client on the phone do not display in the email client on the phone, and do not get synced to Exchange
I could go on... but basically, it wasn't usable. How did you find it?
For what it's worth, I tried Nitrodesk's thing and it wasn't any better. I have a strong suspicion Samsung may have bought it to integrate into their phones actually, as it had the same bugs.
Click to expand...
Click to collapse
I just bought a Samsung S3 and my experience with the native Activesync and Exchange 2010 is ok but far from great. Here's what I am experiencing:
1) The native Activesync is not matching the contact name in the Activesync Contacts with the incoming SMS message. So, when I am looking at the SMS message in the Android "MESSAGES" icon/app, I DO see a matched 'friendly' name. But, when it gets sent to Exchange via Activesync it drops the friendly name. So, in the Android EMAIL icon/app, I only see the sending phone number.
2) When I'm using the full Outlook client at a computer, I see the TXT message come in and with the full Outlook client it only shows the sender as the 'phone number' and no matching occurs there as well. I think the root cause is no matching at the phone, so it's a pass-through here.
3) When I reply to one of the SMS messages with the full Outlook client at a computer, replyabilility does work and it puts the sending phone number in the TO: field and still no matching.
4) FAIL: In OWA (Exchange 2010) there is NO replyability with the SMS message. You can select REPLY but it does not automatically fill/paste in the destination TO: and you have to manually enter it. This lack of replyability is only with OWA, but the full client.
5) Performance, is fine, messages fly great and instantly.
This is my first Android exerience. I came from a Windows Mobile phone, and I chose the Android function over the iPhone because the iPhone does not support SMS Sync. My phone is stock, no apps added except Facebook. I did try to load Touchdown but I could not get all the functions to work. All that was sync'ing was email, no contacts/SMS/Notes/Calendar....etc. I did not spend more than 10 minutes troubleshooting so I abandoned efforts.
My phone is running 4.0.4, Kernel 3.0.8- 1092717
I promptly disabled my SMS sync. I don't need all my personal text messages flowing through my employer's line of sight. Not saying I have anything to hide, but they just don't need it.
Sent from...

[Q] Exchange 2007 calendar no longer syncing

First off, this isn't my phone, it's a co-worker's. I'm in IT and actually have access to our Exchange 2007 server. My Galaxy SIII doesn't have this problem, neither do any other iPhones or Android phones in the office.
Ever since an update earlier this month, the phone will not sync with the exchange calendar at all. He claims to have not had an issue prior to that. However, I've noticed that most calendar items aren't there, but recurring items that he made himself (not sure if that was on the phone or not) are on the calendar, even as of this week's calendar. I don't know if that's due to old items being deleted or not. New calendar items aren't syncing to the phone, though. You also cannot create a new event on the phone via the exchange account. After hitting save, a message will briefly confirm the event is saved, and nothing will appear on the calendar.
Everything else about the exchange connection works just fine: emails, tasks, contacts, all fine. In the sync menu, it's showing that they're all automatically syncing, but nothing actually appears in the calendar.
Is there something I'm missing that I wouldn't know as someone who hadn't bought the phone? After researching here and on Google, I can't seem to find anyone else with this specific issue, or at least something related to a recent update. It does look like the EVO in general isn't great at syncing with exchange.
EDIT: Somehow after making a PC Sync event and google calendar event, I was able to then make an exchange event, which appeared on his outlook calendar. Still, nothing is syncing. PC Sync is entirely empty.
Details:
Not rooted
Android: 4.0.3
HTC Sense: 3.6
Software version: 2.89.651.2 710RD
EDIT 2: Now newly created items made from the PC are syncing as well. Already existing ones are still missing. What the hell, man. Should I just have him re-create the account on the phone to force an update of those missing items?
Not an expert at all, but I was going to suggest deleting the account on the phone and recreating it. Maybe some setting is corrupted that recreating will remedy.
Read, Search, Read again, ... Then Ask with Tapatalk 2

Exchange Corporate email settings problem solution [JB 4.1.1]

I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "

Categories

Resources