LG V30 always on display and KnockON features in low light don't work - LG V30 Questions & Answers

Hello,
I'm experiencing a weird problem with my LG V30 H930 and I was wondering what could be the solution, if anyone has ever experienced that as well?
Yesterday I received a new LG V30 phone and that day I found something very disturbing. The "always on display" function does not work when it's too dark in the environment or when I cover the light sensor. This also results in:
- "double tap to wake" function does not work when it is too dark
- holding finger against the screen results in turning off display instead of entering options for changing wallpaper, adding widgets and settings. Additionally when I turn off the screen in this way, I need to press the button on the back of the phone twice, which is also a fingerprint reader and at the right time. If I do it too slowly, i.e. press the button once, wait a bit and then the second time, the screen will not turn on. I have to press it twice and relatively quickly
All of this does not happen when it is bright in the environment.
The phone's never been rooted, there is no custom firmware loaded on it, I've tried many times going back to factory settings.

Lovatnet said:
Hello,
I'm experiencing a weird problem with my LG V30 H930 and I was wondering what could be the solution, if anyone has ever experienced that as well?
Yesterday I received a new LG V30 phone and that day I found something very disturbing. The "always on display" function does not work when it's too dark in the environment or when I cover the light sensor. This also results in:
- "double tap to wake" function does not work when it is too dark
- holding finger against the screen results in turning off display instead of entering options for changing wallpaper, adding widgets and settings. Additionally when I turn off the screen in this way, I need to press the button on the back of the phone twice, which is also a fingerprint reader and at the right time. If I do it too slowly, i.e. press the button once, wait a bit and then the second time, the screen will not turn on. I have to press it twice and relatively quickly
All of this does not happen when it is bright in the environment.
The phone's never been rooted, there is no custom firmware loaded on it, I've tried many times going back to factory settings.
Click to expand...
Click to collapse
Why are you covering the light sensor if you want the AOD on?
You are basically replicating a flip case cover or flipping a phone over on the desk. Of course the AOD will turn off under those circumstances. There's nothing wrong with your phone.
With your display on, just quickly press your finger on the fingerprint sensor to display lock the phone and you will see AOD. Well you also have need the "power key instantly locks" option turned on. But I assume you have that on already.
Of course the AOD works in a dark environment. But in this instance, you are covering the light sensor -- which tells the phone you must have it in a flip cover case or flipped over. When you open the case or flip the phone back on, the AOD comes back on. In your fake way, you must be doing something wrong.
Stop covering the light sensor.

ChazzMatt said:
Why are you covering the light sensor if you want the AOD on?
You are replicating a flip case cover or flipping a phone over on the desk. Of course the AOD will turn off under those circumstances. There's nothing wrong with your phone.
Just quickly press your finger on the fingerprint sensor to display lock the phone and you will see AOD. Well you also have need the "power key instantly locks" option turned on. But I assume you have that on already.
Click to expand...
Click to collapse
I understand your logic, but it is a very weird feature then, not to be able to change wallpaper directly from the home screen, when it is dark in the room or not to be able to turn on the phone double-tapping the screen, which is turned off. Is it perfectly normal as well?

Lovatnet said:
I understand your logic, but it is a very weird feature then, not to be able to change wallpaper directly from the home screen, when it is dark in the room or not to be able to turn on the phone double-tapping the screen, which is turned off. Is it perfectly normal as well?
Click to expand...
Click to collapse
You can change wallpaper and double tap the screen, but go to AOD mode in a NORMAL way. I told you how. Just turn off the display with the fingerprint sensor. AOD. Double tap, display back on.

ChazzMatt said:
You can change wallpaper and double tap the screen, but go to AOD mode in a NORMAL way. I told you how. Just lock the display.
Click to expand...
Click to collapse
Thank you for your time!

Related

Proximity sensor

When I'm in a call and put the phone to my ear the screen does not turn off instantly. Only after the screen timeout period has reached does the screen goes off. Is this normal?
Hello, and sorry for my english, i have the similar issue, when i put the phone on my ear the screen continue on, only in a few second appear lock the screen. I have another issue: the ambient senson, in darkness and sun light the automatic brightness doesn't change the bright of the screen, only when i enter to the brightness settings and change the bright automatic off and on go right, i believe that is problem of the firmware, my firmware version is the spanish vodafone version. Can i change to the generic firmware via Sonyericsson Update Service software??
kiwi45 said:
When I'm in a call and put the phone to my ear the screen does not turn off instantly. Only after the screen timeout period has reached does the screen goes off. Is this normal?
Click to expand...
Click to collapse
I don't think the proximity sensor would switch off your screen instantly. It will ignore all touches to the screen so you wouldn't touch something by mistake. The screen will be off later. Can test it with your fingers on the sensor during a call.
shvyue said:
I don't think the proximity sensor would switch off your screen instantly. It will ignore all touches to the screen so you wouldn't touch something by mistake. The screen will be off later. Can test it with your fingers on the sensor during a call.
Click to expand...
Click to collapse
I did that. If the sensor is blocked with my finger or ear the touch can't be used. But the screen turns off quite a bit later than that. I think it's the same screen off settings that you use normally when the phone is unlocked and you don't lock it.
I've notice that my sensor doesn't seem to work. Under the brightness option if I check the "Adjust automatically" the screen still does not adjust the brightness. Also noticed the screen goes dark a minute in on a call, when I move it from my head it does not go bright. Sometime I have to unlock screen if call is longer than a few minutes.
Yep normally proximity sensors (on Nokia, iPhones..etc) turn off the screen immediately when ur face is close. Some examples:
http://www.youtube.com/watch?v=6xakUmz1zwc
http://www.youtube.com/watch?v=YjlDm9zGLpc
kiwi45 said:
Yep normally proximity sensors (on Nokia, iPhones..etc) turn off the screen immediately when ur face is close. Some examples:
http://www.youtube.com/watch?v=6xakUmz1zwc
http://www.youtube.com/watch?v=YjlDm9zGLpc
Click to expand...
Click to collapse
Yeah, that's true. But I know that mine works! It's just not turning off the screen. Don't really know if it's supposed to do that though. But I think so!
Just spoke to vodafone and they are sending me a replacement tomorrow.I doubt that will sort the problem. But its worth s try!
Sent from my X10i using the XDA mobile application powered by Tapatalk
The Proximity sensor works fine. However it works differently from what you would expect:
-When making a phone call the sensor detects your big head and locks the screen (put your finger near the sensor to try it, you won't be able to push any buttons on the screen).
-It only locks the screen. The screen turns off after some time.
-When the screen is off during a call and you remove your head (or finger) from the sensor the display turns on again.
Works fine for me! Don't kill SE because they do it differently then other manufactures, it works just fine.
Well I wish I could disable the proximity sensor right now.
I am trying to make a call without my big head bloking the proximity sensor, as I need to dial a number get trough the switchboard. (right now its lying flat on my desk while I am dialing.. So no head at all, just roof)
and the screen is still locked so I cant press the number 1.
The strange thing it worked when I called SE support, but it doesnt work now.
But right now when I need it, it does not work.
Vin87 said:
The Proximity sensor works fine. However it works differently from what you would expect:
-When making a phone call the sensor detects your big head and locks the screen (put your finger near the sensor to try it, you won't be able to push any buttons on the screen).
-It only locks the screen. The screen turns off after some time.
-When the screen is off during a call and you remove your head (or finger) from the sensor the display turns on again.
Works fine for me! Don't kill SE because they do it differently then other manufactures, it works just fine.
Click to expand...
Click to collapse
drfjeld said:
Well I wish I could disable the proximity sensor right now.
I am trying to make a call without my big head bloking the proximity sensor, as I need to dial a number get trough the switchboard. (right now its lying flat on my desk while I am dialing.. So no head at all, just roof)
and the screen is still locked so I cant press the number 1.
The strange thing it worked when I called SE support, but it doesnt work now.
But right now when I need it, it does not work.
Click to expand...
Click to collapse
That is indeed strange. I've just tested it several times:
Make a call> Let the screen turn off>remove from my big head>screen turns on >screen is unlocked and I can acces the 'dialer'.
Well as I wrote, sometimes I can do it sometimes I can't.
I will try to clean the proximity sensor (right side of the Sony Ericsson logo)
the next time it happens. Maybe its to over sensitive.
Right now it works to the same number I was trying earlier..
Vin87 said:
That is indeed strange. I've just tested it several times:
Make a call> Let the screen turn off>remove from my big head>screen turns on >screen is unlocked and I can acces the 'dialer'.
Click to expand...
Click to collapse
Is it right to assume that the auto brightness is controlled by the proximity sensor. When I change my screen brightness to auto. It goes dull and stays dull.
Sent from my X10i using the XDA mobile application powered by Tapatalk
Ny88 said:
Is it right to assume that the auto brightness is controlled by the proximity sensor. When I change my screen brightness to auto. It goes dull and stays dull.
Sent from my X10i using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I think that's another sensor actually.

How do I add the flashlight to the 2nd screen?

I don't see the flashlight app from the quick menu in the list of apps I can add to the 2nd screen. Is there something I'm missing?
AndroidCraig said:
I don't see the flashlight app from the quick menu in the list of apps I can add to the 2nd screen. Is there something I'm missing?
Click to expand...
Click to collapse
It's there when the 1st screen is off. Just swipe over to get to it.
Thanks.
Disable swipe shortcuts?
Is there a way to disable these swipe shortcuts on the second screen when the main screen is off? I keep mine in my pocket and the phone keeps turning on the flashlight, etc. while inside my pocket because it's triggering these shortcuts.
I like the second screen being on for notifications and such (especially because there is no notification light ) but like this morning I got to work at 92% battery because my phone was running the flashlight for my entire 10 minute commute.
plegnic said:
Is there a way to disable these swipe shortcuts on the second screen when the main screen is off? I keep mine in my pocket and the phone keeps turning on the flashlight, etc. while inside my pocket because it's triggering these shortcuts.
I like the second screen being on for notifications and such (especially because there is no notification light ) but like this morning I got to work at 92% battery because my phone was running the flashlight for my entire 10 minute commute.
Click to expand...
Click to collapse
The screen shouldn't be staying on in your pocket. It uses the proximity/light sensor to to shut it off when it's covered up.
Swizzle82 said:
The screen shouldn't be staying on in your pocket. It uses the proximity/light sensor to to shut it off when it's covered up.
Click to expand...
Click to collapse
"Shouldn't be" but it is. I also have pulled out my phone to be greeted with "You have incorrectly entered your knock code 5 times".
EDIT: I'm just now thinking this may be an issue with the tempered glass screen protector. After I get a case on it I will see if taking that off helps the prox sensor respond better.
plegnic said:
"Shouldn't be" but it is. I also have pulled out my phone to be greeted with "You have incorrectly entered your knock code 5 times".
EDIT: I'm just now thinking this may be an issue with the tempered glass screen protector. After I get a case on it I will see if taking that off helps the prox sensor respond better.
Click to expand...
Click to collapse
I've turned the flashlight on plenty of times by mistake. When I grab the phone by the top with a couple of fingers and put it in the arm rest in the car, I'll notice that I have inadvertently turned the flashlight on.
amarryat said:
I've turned the flashlight on plenty of times by mistake. When I grab the phone by the top with a couple of fingers and put it in the arm rest in the car, I'll notice that I have inadvertently turned the flashlight on.
Click to expand...
Click to collapse
Yeah... that's why I just wish I could turn those shortcuts off altogether since I really don't need them and I activate them by mistake way more than I do on purpose. I like second screen, but don't like that it can activate functions/change volume while the phone is locked and there's no way to prevent that besides totally disabling it while the screen is off...
AndroidCraig said:
I don't see the flashlight app from the quick menu in the list of apps I can add to the 2nd screen. Is there something I'm missing?
Click to expand...
Click to collapse
Has anyone found out how to add the flashlight to the second screen? I removed it by mistake and now I can't add it back. It's not on the list of options (apps) to add...
Thanks,
Ishkatar

Screen flicker when waking phone

I've notice my screen flicker when waking my phone. It only does it when ambient display is set to always on. I've been able to reproduce it by unlocking the phone then pressing the power button to turn the screen off. As soon as the ambient display comes on press the power button again and the screen flickers just before it comes on.
Has anyone else got this problem?
Check the video in the link showing the issue.
https://youtu.be/WWuTusSMIGg
Sent from my Pixel 3 using Tapatalk
I have it but not as bad. For me its like very thin white almost like static lines once AOD is enabled and I turn on the phone either by the power button or the fingerprint. Once I turn off the AOD then it all goes away. It is something with the AOD but I am sure Google will say it is a feature and not a bug. Thats if they even acknowledge it.
Duplicate Thread
This is being discussed at length here:
https://forum.xda-developers.com/pixel-3/help/pixel-3-screen-flash-t3859441/page3

Question Lockscreen is broken on my main profile

I've been documenting my struggles with my lock screen in another thread. But I just had a major breakthrough and didn't want this to get buried.
To recap, my lockscreen has been a buggy mess from day one. The fingerprint sensor barely works, the fingerprint icon randomly disappears, and the gray border that's supposed to appear around the fingerprint icon simply doesn't show up. The lockscreen doesn't light up when I pick up the phone either (it stays dimmed). Also, wallpapers don't show up on the lock screen, and the big ugly clock sometimes disappears or moves itself to the top-left.
I've tried just about everything to fix this. As a last-ditch effort, I added a new user profile only to find that the lockscreen works perfectly well for this new profile (but still not for my main one).
Here's my main profile with the unusable lockscreen:
broken lockscreen of main profile
Watch "broken lockscreen of main profile" on Streamable.
streamable.com
And here's what it looks like when using the other profile:
working lockscreen on new profile
Watch "working lockscreen on new profile" on Streamable.
streamable.com
So there's clearly some obscure bug that most people aren't experiencing here. I'd love to just figure it out so I can move on.
When I didn't have the "always on display" turned on, the phone was very consistant about turning on properly when I picked it up. I ran it this way for 3-4 days without any issues.
After reading some articles on the P6, I realized that it has an AOD and that it was turned off. So I turned the AOD on while leaving all the other settings set the same. At first, the finger print icon wouldn't appear consistantly, but that is because I had adjusted the animation scale settings in the Developer settings. Changing that back to stock fixed the issue with the finger print icon not showing up.
That beings said, I have experienced the same "unresponsive" screen many times over the last couple of days that I have had the AOD turned on. The screen stays dimmed (or even turned off if I pull the phone out of my pocket) and the finger print reader is inactive (even though the icon is displayed). The screen is suppose to turn on when I lift the phone up, but it doesn't always do it. When this happens, I have to either manually turn the screen on using the power button, or double tap the screen to wake it. This is clearly a bug in the system somewhere. I probably need to report it to Google, but hopefully it is fixed soon.
After spending way too long on this, I've determined that the bug occurs consistently with these specific settings (although it may also occur for similar ones):
Lock after screen timeout: 30 minutes (or anything high enough to prevent it from locking between tests)
Power button instantly locks: disabled
Lift to check phone: disabled
Tap to check phone: disabled
Always show time and info: enabled
Replication steps:
1) Enter the above settings
2) Press the Power button to go to the lockscreen
3) Set your phone down for a couple seconds
4) Pick your phone back up and try to use the fingerprint sensor
Result: The fingerprint sensor won't work the first time.
I think all the other issues I had were actually stemming from this one issue.

Question Fingerprint sensor

I don't know anything about how under-screen fp readers work, but... Is there no way to use it when the screen is off?
On previous phones I always used the fingerprint sensor to turn on and unlock with one touch, but this N20 5G seems to only fp-unlock when A) The screen is on, and B) The "fingerprint goes here" icon is visible.
The screen will usually turn on when I pick up the phone ("Somatic Gesture"); the fingerprint icon then appears for a few seconds, then goes away. That seems to be the only window for unlocking without clicking the power button.
Am I missing a trick?
I use double tap to wake and it works great. The sensor stays lit up for about 7 full seconds before going black. YMMV
Good point, double-tap to wake was disabled by default!
Still two more taps than I'd prefer to get to the fingerprint unlock, but I guess that's more a reflection of how incredibly lazy I've become than a problem with the phone.
Florp said:
I don't know anything about how under-screen fp readers work, but... Is there no way to use it when the screen is off?
On previous phones I always used the fingerprint sensor to turn on and unlock with one touch, but this N20 5G seems to only fp-unlock when A) The screen is on, and B) The "fingerprint goes here" icon is visible.
The screen will usually turn on when I pick up the phone ("Somatic Gesture"); the fingerprint icon then appears for a few seconds, then goes away. That seems to be the only window for unlocking without clicking the power button.
Am I missing a trick?
Click to expand...
Click to collapse
It works for me

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