Hello,
My first post in here. I am not a developer.
My OPO bought in Aug 2014 has had OTA updates of os. It came with Cyanogen 11. . .(I think)
I am on Cyanogen 13.1.2 ZNH2KAS3PO (Android version 6.0.1)
My phone has not been altered . I have not performed rooting or attempted to install custom ROM.
If I perform factory reset in settings, will I return to OS what it was shipped with?
Is there any way I could reset the phone but to retain my present OS. ie: Cyanogen 13.1.2
(The main reason I wish to perform the above is because I am unable to find "Starling Bank" app in Google play store.
On the 22nd April 2019 Starling App on my phone when I attempted to access my account(using for 3 years) received the following message:
" for security we ask you to update your app from time to time. The latest version can be down loaded from Goole Play Store" )
I removed Starling Bank App v 0.65.1.26531.
Goole Play Store is not showing up the latest Starling App. On search Google play store I get a massage to say item not found.
I spent an hour with google help and they could not resolve. They even tried to "air drop" the app from my wife's Google pixel to no avail.
The Starling Bank stretches their head and could not offer a solution
Hence my thinking if I do a factory reset of my phone, I may be able to get this app from Google store?
My Goole play store version us 14.5.20 all.
Thanks for your time
Rgds
[IMG="https://ibb.co/g99TRz3"]
Related
Hi there
I hope someone can help me or give me a pointer. The short story is that Google Play has reverted to the Android Market (v2.3.4) and I can't download anything from the Market.
The longer story is this...
I have a Samsung Galaxy S2, bought sim-free over a year ago, running Android 2.3.3. Yesterday I had a problem with Google Play not being able to download some apps. This was clearly wrong: I had 1.5GB free of 16GB. In the course of trying to fix this (ha!), and trying to find recovery mode, I borked the device further. Google Play reverted to Android Market v2.3.4, and some apps got messed up in random ways and consistently crashed. I uninstalled some of the crashing apps, but I still cannot download anything from the Market in order to reinstall them.
I've cleared cache and cleared data for various apps and services: Market, Download Manager, Google Play Services (odd that that's still there), Google Services Framework, and maybe some others.
The problem with the Market is that when I touch to download an app it readies itself for the download (moving diagonal lines on the progress bar) and then the progress bar disappears as if it's finished. There is no download, and certainly no install, but no error message either. On the other hand my web-based Google Play account says I've just downloaded it. And meanwhile my web-based Google Play account says there are no devices associated with my account.
Given the situation with Market, I can't even download something like MarketFixer which may help. I can sideload apks, but I can't find a (legitimate-looking) apk like MarketFixer to download.
I've never rooted my device, so I don't expect to have to do that to fix this. Before do a factory reset, does anyone have any ideas?
Many thanks
Nik
Update: Solved in thread below
ah darn!! i thought i could help you, up until the point where you said you didn't root . If you rooted then you could just install the latest version of google play
dragid10 said:
ah darn!! i thought i could help you, up until the point where you said you didn't root . If you rooted then you could just install the latest version of google play
Click to expand...
Click to collapse
Thanks for even thinking of that, dragid10.
Hmm... theoretically, if I routed, where would I get the latest version of Google Play from? I can't access the Market, after all.
There are a few threads in the apps forum here on XDA one is http://forum.xda-developers.com/showthread.php?t=1932489
I also don't think you need to be rooted to install it. Just make sure you turn on unknown sources from settings(either under applications or security)
Also have you tried uninstalling updates for the market or removing your Google account from your phone and re-adding it.
Edit:Updated thread URL original one was a closed thread.
nsmith4 said:
There are a few threads in the apps forum here on XDA one is http://forum.xda-developers.com/showthread.php?t=1932489
I also don't think you need to be rooted to install it. Just make sure you turn on unknown sources from settings(either under applications or security)
Also have you tried uninstalling updates for the market or removing your Google account from your phone and re-adding it.
Edit:Updated thread URL original one was a closed thread.
Click to expand...
Click to collapse
nsmith4, thank you. That's moved me a bit forward. I couldn't find a Google Play apk, and now I've got Google Play back on my device, and the web version of Google Play knows about my device again.
(I did try to delete my Google account and it refused me. It said it was needed by some applications and should do a factory reset instead!)
So now it seems I'm back to my original problem: I (still) can't download any apps from Google Play because it says (wrongly) there's insufficient space on device. I shall keep looking for an apk of MarketFixer or similar. This problem is now the same as the one reported here:
http://forum.xda-developers.com/showthread.php?t=1436188
although of course I cannot download MarketFix to help me fix the market.
Update: That install of Google Play didn't stick. When I rebooted the phone it took me through the Android initiation process (asked for Google username and password) and Market was back in place of Play.
Looks like a problem with factory resetting every time you restart. That is a bigger problem. Google Play will automatically update itself (all update to com.android.vending will).
Try taking the ICS update (if you haven't already), you need a fresh install of the OS. Or you can root and install a ROM. Same thing
Sent from my DROID2 using xda premium
You say you "borked the device further". The question is, what happened? What did you do, and what got borked, in what way? If you don't even know, then it will be difficult or impossible to repair. The easiest and fastest solution will be to install a fresh ROM, like Gagdude said.
-- Sent from my TouchPad using Communities
post-mortem said:
You say you "borked the device further". The question is, what happened? What did you do, and what got borked, in what way? If you don't even know, then it will be difficult or impossible to repair. The easiest and fastest solution will be to install a fresh ROM, like Gagdude said.
Click to expand...
Click to collapse
gagdude, post-mortem: No, I didn't keep a careful record of what I did. The "borking" is a combination of the problems listed above. I'm going to do a factory reset and upgrade to ICS, as suggested, thanks. Will keep you posted.
Mid-point update: Successfully factory reset my phone (Volume up + Power on, factory reset, then reboot). Now my SIM card isn't recognised (sigh).
The same problem, but with a different device, is here:
http://forum.xda-developers.com/showthread.php?t=1344576
It appears as if my modem software is messed up. The saga continues.
Solved! SIM working again.
...And miraculously it's solved!
I flashed a new ROM onto the device -- ICS, which is very shiny and new to me -- using Odin, and it came back to life perfectly. Useful links were:
"[ROM+Guide] Official i9100 Firmwares LPE/Q/7/2/F/S/4/7/G/9/W/D/F Download"
http://forum.xda-developers.com/showthread.php?t=1075278
"Firmware Archive" - where I got the firmware download from
http://samsung-updates.com/
Solution to "RESOLVED [Q] SIM not detected?? (ATT + polish GNOTE)" - not my device, but a story that encouraged me to install a new ROM.
http://forum.xda-developers.com/showpost.php?p=19407086&postcount=28
Odin download - although it seems this is an old version:
http://forum.xda-developers.com/showthread.php?t=1738841
Thanks to all on these forums (not just this thread) for sharing their experiences.
Hi!
I own a Motorola Moto X 2nd gen, model XT1097 (brazilian retail), running the official Android 5.0 released by Motorola, rooted and bootloader unlocked.
After the manual installation of the Google Play Services 6.5.88 (1599915-836) version, I have lost the Smart Lock functionality. I have tried many times to uninstall this update, and manually install the correct version for my device, the 6.5.87 (1599771-438), what brings back the funcionality. But, after some time, the system automatically updates to the wrong version again and again.
I have tried many ways to avoid this, using apps that disable auto updates (https://play.google.com/store/apps/details?id=com.sequoiaz.disableautoupdate) and that disable services (https://play.google.com/store/apps/details?id=cn.wq.disableservice). This last one, I used following the instructions of this post: http://forum.xda-developers.com/moto-g/general/tip-disable-android-update-t2876674. I have disabled the backup of my account, and even deleted all the data backed up of my device at the Google servers. But, unfortunately, no one of these methods have success.
Please, what can I do for my device mantain the appropriate version, and have the Smart Lock functionality restored?
Thank you very much, and sorry for my bad English!
Have you tried this:
Go to settings->Apps->Google play services and press "Uninstall updates". Confirm the dialogue.
simmac said:
Have you tried this:
Go to settings->Apps->Google play services and press "Uninstall updates". Confirm the dialogue.
Click to expand...
Click to collapse
Yes, I did it. After that, I've manually installed the correct version, but, the auto update overwrite it with the wrong version.
Thanks!!! it worked for me in lollipop...Please go to the downloaded section of the apps!!
Hello all! Please help!!! I have a rooted Kindle Fire HDX 7" that I have successfully used each and every day until yesterday. All of a sudden I kept getting the "Google Play Store has stopped" error message. I went back into ES File Explorer and hit the "Google Play services_4.4.52" file and installed hoping that this might help and now when I click on the "Google Play Games" app I get the "Update Google Play Services - This app won't run unless you update Google Play Services" Update message. Also nothing shows up inside the "Google Play Store" app as well.
WHAT DO I DO & HOW DO I DO IT?!?!?!?! I use this Kindle ALL the time and love it, but don't want to mess anything up any further without taking the proper steps from the experts!
Don't know if this is all the information you might need (my Google Play Store Build Version is 5.3.6). If I can provide anything further to troubleshoot, please let me know.
THANK YOU MUCH IN ADVANCE!!!!!!
I'm leaving town late this afternoon and hope to fix beforehand.
My 8.9 HDX is doing this too. I was wondering what changed.
My kindle fire 7" is doing the same. Was working fine yesterday and then today error after error. Now google play store shows "check your connection and try again" no joy there either. "Google Play services has stopped" repeatedly popping up.
Happening to my hdx too. Hopefully someone finds out what's going on soon.
donkeylarry said:
Hello all! Please help!!! I have a rooted Kindle Fire HDX 7" that I have successfully used each and every day until yesterday. All of a sudden I kept getting the "Google Play Store has stopped" error message. I went back into ES File Explorer and hit the "Google Play services_4.4.52" file and installed hoping that this might help and now when I click on the "Google Play Games" app I get the "Update Google Play Services - This app won't run unless you update Google Play Services" Update message. Also nothing shows up inside the "Google Play Store" app as well.
WHAT DO I DO & HOW DO I DO IT?!?!?!?! I use this Kindle ALL the time and love it, but don't want to mess anything up any further without taking the proper steps from the experts!
Don't know if this is all the information you might need (my Google Play Store Build Version is 5.3.6). If I can provide anything further to troubleshoot, please let me know.
THANK YOU MUCH IN ADVANCE!!!!!!
I'm leaving town late this afternoon and hope to fix beforehand.
Click to expand...
Click to collapse
Google Play services 7.3.x began rolling out last week and will silently update existing installations without notification/permission. Believe the prior version was 7.0.
Best guess is 7.3.x introduces an incompatibility with Fire OS 3.2.6 (likely all 3.x Mojito variants). Hopefully someone can identify a fix. Rolling back to v7.0 or earlier won't help as it will quickly auto update.
Google Play Services and Google Play Store are separate entities. The latter is currently at v5.3.x transitioning to v5.4.x. The two services can and often do update independently (and silently).
Davey126 said:
Google Play services 7.3.x began rolling out last week and will silently update existing installations without notification/permission. Believe the prior version was 7.0.
Best guess is 7.3.x introduces an incompatibility with Fire OS 3.2.6 (likely all 3.x Mojito variants). Hopefully someone can identify a fix. Rolling back to v7.0 or earlier won't help as it will quickly auto update.
Google Play Services and Google Play Store are separate entities. The latter is currently at v5.3.x transitioning to v5.4.x. The two services can and often do update independently (and silently).
Click to expand...
Click to collapse
That's what I was thinking.
Those affected should downgrade Google Play Services to a previous version and prevent it from auto-updating.
Unfortunately, this prohibits the use of GApps on their latest versions or so, such as YouTube 5.0+
Try this
Go into your file browser that has root permissions I recommend es file manager.
Navigate to device press etc folder
Scroll to file named hosts open it with a text editor like the one in es file manager.
Delete the # sign or if still not working the whole text in it.
Once done reboot it may solve the issue. Worked for me on multiple devices.
This fix is for those who get the no connection error with retry button below it on play store or youtube.. This also applies to the your device may not be provisioned for data services error on sign in to Google account.
How do I know which magic 3 letter extension to get when I go to the repository for older versions? In particular I have the 7" Kindle Fire HDX. Secondly, assuming that I get the correct version, how do I install it? I assume that the standard click on a apk file won't work because its a lower version than what's currently installed?
Sent from my Kindle Fire HDX using Xparent Purple Tapatalk 2
Hey.
How to find correct version:
1. You need an installed version on your tablet (doesnt matter if its the non working new one or the one you had from beginning).
2. Go to Settings -> Apps -> all apps and browse to "google play services"
3. click it
4. below the name of the app (here "google play services") is the version of the installed app. The last 3 letters are the one you need. I have a "german" Kindle Fire HDX 7 (codename Thor) and i have version 036
Beside from that:
I managed to keep my kindle "unupdated" for 3 days now.. dont know if it stays this way. You need root and a root browser like ES File Explorer.
0. have root and install ES File Explorer of amazon store or play store or APK
1. download the 7.0.99 Version of "google play services" (last version that worked here) from any source you think is ok^^
2. uninstall "google play services" (in app menu see above)
3. disconnect from internet
4. install the downloaded 7.0.99 version
5. open ES File Explorer
6. go to /data/app and look for "com.google.android.gms-1.apk" this should be the 7.0.99 you just installed.
7. create a file (in /data/app) and name it "com.google.android.gms-2.apk"
8. Youre done.
Like this youtube, twitch, etc which stopped working with the 4.x version work and as the OS "thinks" that the ...-2.apk is the correct one, it tries to update this (which doesnt work as its an empty file).
All here is at your own risk!!!
M-A-X said:
Hey.
How to find correct version:
1. You need an installed version on your tablet (doesnt matter if its the non working new one or the one you had from beginning).
2. Go to Settings -> Apps -> all apps and browse to "google play services"
3. click it
4. below the name of the app (here "google play services") is the version of the installed app. The last 3 letters are the one you need. I have a "german" Kindle Fire HDX 7 (codename Thor) and i have version 036
Click to expand...
Click to collapse
With some exceptions v036 should work for most JellyBean and KitKat installations including those on Kindle HDX. I can confirm 036 works with the Nexus rom; don't have my tablet handy to check CM11. I suspect the same can be said for the gaps hacks on Fire OS which is either JB (Mojito) or KK (Sangria) based.
Hello
I have rooted my phone a while ago and I updated to the latest cyanogenmod 13.0 and started getting a pop up message "unfortunately google play services has stopped working" every second and a message that i needed to update google play services (but i wasn't able to open the playstore). Because of that i just factory reset my phone (settings>back up & reset>factory data reset) and after the reboot my phone didn't have any google apps, nothing. Under settings>accounts>add account. there was no option to set a new google account.
I tried downloading the google play 6.0 apk and didn't work, i installed it but it wont open. I mean it doesn't even give me a loading screen, it just closes right after i open it.
Could anyone help me to fix this and how to do it in detail?
Do i need to install gapps? if so how should i do that?
cyanogenmod version: 13.0-20151125 NIGHTLY-bacon
Android version: 6.0
Last night I tried to open Google play to download an app and I got this error message "Google Play Store has stopped" I've tried every single solution I could find listed on the internet and I can't fix this issue.
I've cleared cache/data, made sure downloads app was enabled, reset app settings, disabled the play store, installed an earlier version using an apk, I even booted into safe mode and still I can't get Google Play Store to work.
I'm using an S9 G960F with Android version 8.0.0 Samsung Experience version 9.0, 1 June 2018 Security Patch Level
Play Store version is 11.1.30-all
Edit: Just realised that the Google App doesn't work either; when I open it it gives me the error: Google has stopped.
You did not say if Google would give option to log in? Sometimes if you disable Google acct & log back in that gets you back in?
hiitsrudd said:
You did not say if Google would give option to log in? Sometimes if you disable Google acct & log back in that gets you back in?
Click to expand...
Click to collapse
I tried that too, deleted my google account, re-added it and still the apps keep crashing.
RicJames said:
I tried that too, deleted my google account, re-added it and still the apps keep crashing.
Click to expand...
Click to collapse
Oh I forgot to mention I was running nano initiationally, so I installed pico & I think that helped too?
RicJames said:
Last night I tried to open Google play to download an app and I got this error message "Google Play Store has stopped" I've tried every single solution I could find listed on the internet and I can't fix this issue.
I've cleared cache/data, made sure downloads app was enabled, reset app settings, disabled the play store, installed an earlier version using an apk, I even booted into safe mode and still I can't get Google Play Store to work.
I'm using an S9 G960F with Android version 8.0.0 Samsung Experience version 9.0, 1 June 2018 Security Patch Level
Play Store version is 11.1.30-all
Edit: Just realised that the Google App doesn't work either; when I open it it gives me the error: Google has stopped.
Click to expand...
Click to collapse
If you have any experience in flashing in twrp and stuff...
Then if you are rooted then uninstall all gapps in your rom by searching google in titanium backup....
Then downloads gapps for your android version and flash in recovery....
Not sure but hope this will work
Thanks to everyone that replied. Sorry for the lack of updates, I've just been busy with work and stuff. Anyway, it turns out the issue was caused by Swift Installer a theme app. I updated the theme overlay and it fixed the issues.