4G+ not showing / working - Huawei Mate 10 Questions & Answers

Hi !
I've searched for a thread and i didn't find anything relevant / a fix
My new mate 10 pro can't use 4G+ , the icon doesn't show ( only 4G it's show all the time ) and the download speed is not for 4g+
on my old samsung edge as soon as is open the connection is 4g+ so i'm sure the problem it's not the service provider, signal or the sim.
On mate 10 pro i've tried all the setting like :
- LTE high speed mode - > on and off many times, nothing changed.
- Volte calls on and off, nothing changed
- preferred network mode - > 4g/3g/2g
-Carrier -> automatic and manual , nothing changed.
- Factory reset - > nothing changed
- update software - > current version 9.0.0.243
It's something i can do ?
I stay in the biggest city in my country and i'm sure 4g+ is available . My sim card can do ( same sim card from s6 edge + ) , full signal .

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Hello everyone.
I have been searching for a solution for my problem for months but never found any.
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I hope I have provided enough information. I will provide screen shots if needed.
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I tried -
Aeroplane Mode.
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Changing default Access point settings.
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I have a BLA-L29 C432 now with the 9.0.0.206 update and since the update to EMUI 9 my sim don't work anymore and all the option in mobile network are greyed out below a list of what I already did but didn't fix the bug
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