Unfortunately app stopped working on multiple apps - Android Q&A, Help & Troubleshooting

My friend has a Nook, and has been playing games on it fine up until Monday. Now it won’t let her play FreeCell. I tested other apps, and most others also have the same issue (Firefox, Twitter, etc.).
I receive a message that says “unfortunately app (it names it) stopped, and it goes back to the main screen.
I don’t own an Android device myself, so I am having trouble trying to fix it. I cleared the cache on every single app on her device, have force quit every single app, and turned off and on her device. None of those things have helped.
Another strange thing is that there was somehow another profile with her name on her device. She said she didn’t notice it until Monday. I thought that might be causing the issue, so I deleted the extra profile too. It didn’t help.
Not knowing what else to do, I am posting here. She is letting me borrow the device to see if I can figure out what is wrong with it.
When you reply to me, please walk me through everything, as I am not used to using androids.

Try removing Dalvik cache from recovery..
Just search on the web to access the recovey in the device she owns.. if that also dont solve the issue.. try doing a factory reset from the recovery itself.

Related

[Q] What's going on: Weird issues - Unable to uninstall, download from Google play

This one is a weird one. I have not experienced this before.
My wife's HTC One X unrooted, factory unlocked from oversees, still under warranty. Latest JB available (stock).
Just the other day I went to clean up some of her redundant apps that I installed on her phone. All apps were from legitimate sources, Google Play.
Problem 1. I could not uninstall any app. The device would get quite warm, actually very warm. I would do a hard boot and sometimes I would then be able to uninstall the app, most other times no. I even have uninstaller apps and I tried using them and the app would go through the motions. it would seemingly uninstall the apps but it really didn't . On the times it would uninstall apps (it doesn't matter which app or how large or small) it often would take a long time.
Problem 2: Downloading apps from GP. I might be able to get away with downloading one app and installing it. However, most of the time GP would be stuck in "downloading', Again, if I do a hard reboot or even soft reboot, sometimes the download would start and you would see the small tray and down arrow. Most of the times, not. What is odd about this is that if I go to Google Play via desktop and remotely tell GP to install a particular app, it usually does without issue on the device.
Problem 3. I did a factory restore and after a few apps everything was ok. but problem would then develop again. I repeated the process to narrow down which app may be causing issue but I haven't been able to do so. Then, I did a hard reboot again and then the download would be very slow to start, several minutes then it would start up normally. I tried uninstalling an app and it too took a long time initially and then it was ok. However, in between this all, it was not. Even when going to SETTINGS, APPS, seeing info on the app (cache size, etc) would take a very very long time to populate.
The wife has her phone with her today at work, but for now it is operating as it should. However, I am very confident it will return to the way it was.
Does any one know what could be going on? Is this a s/w issue or hardware issue? Is there any way to test to see if the flash drive has bad sectors or is somehow damaged? Perhaps the HTC needs a brand new re-flash to the original ROM ?

Phone Reboots When Updating Apps in Play Store

Hello again.
I'm experiencing a new problem with my phone that is becoming very aggravating because it seemingly occurred when I did nothing unusual or risky with my phone. Every time I update an app in the google play store, my phone locks up and will reboot itself. Sometimes it will remain frozen until I hold down the power button myself. This problem also happens when uninstalling apps and installing apps, but it doesn't do it regularly. Sometimes it works, sometimes it doesn't. But the phone will always freeze when updating apps. Like I said, I have done nothing risky with the phone. I haven't installed or removed any apps that require superuser access. I haven't downloaded anything to my phone. All I have done is install a few apps here and there from the store, evaluate if I like them or not, and decide if I want to keep them. Recently I haven't been keeping new ones, so I promptly remove them. Out of nowhere this problem shows up when I tried to install another app (thought maybe the app caused it so I got rid of it), and now the updates freeze my phone.
The apps successfully update each time, but immediately after the process finishes, the phone locks up. After rebooting, the updates are saved and the apps aren't corrupt or anything. What can be causing this to happen? Everything on my phone was working flawlessly, and now this problem is seriously hindering the usability of my phone and I don't understand what went wrong.
My phone is the Virgin Mobile Samsung Galaxy S2 4G SPH-D710. It is rooted and is running the stock ROM.
Any help would be appreciated.
Britt47 said:
Hello again.
I'm experiencing a new problem with my phone that is becoming very aggravating because it seemingly occurred when I did nothing unusual or risky with my phone. Every time I update an app in the google play store, my phone locks up and will reboot itself. Sometimes it will remain frozen until I hold down the power button myself. This problem also happens when uninstalling apps and installing apps, but it doesn't do it regularly. Sometimes it works, sometimes it doesn't. But the phone will always freeze when updating apps. Like I said, I have done nothing risky with the phone. I haven't installed or removed any apps that require superuser access. I haven't downloaded anything to my phone. All I have done is install a few apps here and there from the store, evaluate if I like them or not, and decide if I want to keep them. Recently I haven't been keeping new ones, so I promptly remove them. Out of nowhere this problem shows up when I tried to install another app (thought maybe the app caused it so I got rid of it), and now the updates freeze my phone.
The apps successfully update each time, but immediately after the process finishes, the phone locks up. After rebooting, the updates are saved and the apps aren't corrupt or anything. What can be causing this to happen? Everything on my phone was working flawlessly, and now this problem is seriously hindering the usability of my phone and I don't understand what went wrong.
My phone is the Virgin Mobile Samsung Galaxy S2 4G SPH-D710. It is rooted and is running the stock ROM.
Any help would be appreciated.
Click to expand...
Click to collapse
Hi there,
Have you tried clearing the cache for Google Play Store in Application manager? Try this first! You could also try (I assume you also have a working CWM recovery or similar?) wiping cache and dalvik in recovery!
CarlM34 said:
Hi there,
Have you tried clearing the cache for Google Play Store in Application manager? Try this first! You could also try (I assume you also have a working CWM recovery or similar?) wiping cache and dalvik in recovery!
Click to expand...
Click to collapse
I've already wiped the cache, data, and even tried uninstalling updates for Google Play and Google Play services. Made no difference.
As for dalvik, I'm not sure what that means. Any pointers would be helpful!
Britt47 said:
I've already wiped the cache, data, and even tried uninstalling updates for Google Play and Google Play services. Made no difference.
As for dalvik, I'm not sure what that means. Any pointers would be helpful!
Click to expand...
Click to collapse
The dalvik cache will probably be under Advanced in Recovery
zj
I don't have CWM recovery. Sorry I didn't know what you meant when you asked that.
Sorry if bumping or double posting isn't allowed, but I wanted to update this thread.
I think I may have solved the issue. Makes no sense as to why it happened or how it's even related to what I did. I racked my brain for the most recent things I installed on my phone and the only app that came to mind was Cut the Rope. It was the last thing I could remember that installed fine. I removed it and nothing locked up. Then I tried updating one of my apps and presto. No freeze or reboot. Then I installed an app from the play store and it worked perfectly. Did it multiple times with no error. I feel like Android is so temperamental that if I even look at it wrong something will break. -_- I don't know. Maybe being rooted has something to do with it, but my guts don't want to believe it.
I'll put "solved" in the title once I keep using my phone and make sure it's working correctly. If so, I suppose the moral to this problem is just uninstall anything recent from your phone if you experience similar issues. Wish I could know the technical cause though.
Britt47 said:
Sorry if bumping or double posting isn't allowed, but I wanted to update this thread.
I think I may have solved the issue. Makes no sense as to why it happened or how it's even related to what I did. I racked my brain for the most recent things I installed on my phone and the only app that came to mind was Cut the Rope. It was the last thing I could remember that installed fine. I removed it and nothing locked up. Then I tried updating one of my apps and presto. No freeze or reboot. Then I installed an app from the play store and it worked perfectly. Did it multiple times with no error. I feel like Android is so temperamental that if I even look at it wrong something will break. -_- I don't know. Maybe being rooted has something to do with it, but my guts don't want to believe it.
I'll put "solved" in the title once I keep using my phone and make sure it's working correctly. If so, I suppose the moral to this problem is just uninstall anything recent from your phone if you experience similar issues. Wish I could know the technical cause though.
Click to expand...
Click to collapse
Lets hope you have it sorted now:good:

[Q] update.appfansworld.com in Chrome browser

I am getting an annoying spam/popup whatever in my Chrome browser. It's very deceiving and I've tried restarting Chrome, the phone, clearing cache but it still pops up all the time. It's from "update.appfansworld.com" and gives me an initial message about memory being low or something. Attached is a screenshot. Anyone know how I can get rid of this?
If this is an app.
Go to settings > application manager
Find the system ui upgrade app and uninstall it.
Is it a popup? If so try an ad blocker. Or figure out what site's giving you this junk.
If your user agent string is reporting as android (in Chrome it is) they can tailor ads to look like "updates".
If you get the "memory slowed" message hit cancel or the back button.
Sent from my Verizon NC5 Galaxy S4 w/ GEL and Xposed
Fixed this problem on my phone by going into the App Info for the Chrome App and Deleting All Data. Just had to resign into Google, and it has not come back so far.
Update.... Went one week with no pop up. Got one again from app fans world. Com again last night. Not the UI one though. This one said my browser crashed, which it hadn't. Spent several hours trying to get it to repeat, but it never did, nor did it today. Just as a final check, I ran Malwarebytes, and found only one instance of malware on my phone, but not thinking it was actually malware. It was the root uninstaller file for Smart Ram Booster Pro. I uninstalled the app anyway as I don't really use it. Will give an update on this in a week or so. Looking online, this is becoming a widespread issue.
jakel1.jf said:
Update.... Went one week with no pop up. Got one again from app fans world. Com again last night. Not the UI one though. This one said my browser crashed, which it hadn't. Spent several hours trying to get it to repeat, but it never did, nor did it today. Just as a final check, I ran Malwarebytes, and found only one instance of malware on my phone, but not thinking it was actually malware. It was the root uninstaller file for Smart Ram Booster Pro. I uninstalled the app anyway as I don't really use it. Will give an update on this in a week or so. Looking online, this is becoming a widespread issue.
Click to expand...
Click to collapse
Yeah I tried deleting data in the chrome browser but that didn't prevent it from coming back. I'll look forward to a solution if you find one.
After clearing the data under app info it stopped for a week for me. It was popping up every other page almost before that. Now, it popped up again just once, and I did a couple weeks worth of browsing in a couple hours after it did, just to see if I could get the pop up again to inspect it better, but it just won't come up again. I don't know if it is gone, or will pop up again sometime later. Weird.
I have been following a guy on the Verizon forum dealing with this. He was going to run his phone in safe mode, and try activating one 3rd party app at a time, using Terminal to see if he could find an app that was causing this. That didn't work though as while in safe mode with no 3rd party apps activated, it still happened. He is now going to reset his phone, reinstalling apps one at a time to see if he can find an app causing it. This will take more than a week though, as he will take time to test chrome for awhile after each app is installed. One thing to note is that the app.fansworld.com site was only created 12.18.14. It could be any app you installed slightly before to any time after that date, or even any update installed then. I am almost thinking it is something to do with Chrome, as I don't install anything except from the Playstore, and only a thing or two that I can remember during that time frame. I am going to both uninstalled all chrome updates, and try a different browser, to see if it still happens. If it does, I am going to factory reset my phone, and see if I can fix it.
jakel1.jf said:
I have been following a guy on the Verizon forum dealing with this. He was going to run his phone in safe mode, and try activating one 3rd party app at a time, using Terminal to see if he could find an app that was causing this. That didn't work though as while in safe mode with no 3rd party apps activated, it still happened. He is now going to reset his phone, reinstalling apps one at a time to see if he can find an app causing it. This will take more than a week though, as he will take time to test chrome for awhile after each app is installed. One thing to note is that the app.fansworld.com site was only created 12.18.14. It could be any app you installed slightly before to any time after that date, or even any update installed then. I am almost thinking it is something to do with Chrome, as I don't install anything except from the Playstore, and only a thing or two that I can remember during that time frame. I am going to both uninstalled all chrome updates, and try a different browser, to see if it still happens. If it does, I am going to factory reset my phone, and see if I can fix it.
Click to expand...
Click to collapse
I assumed it was a chrome thing since that's where it always pops up for me. I guess I could try another browser...
I did click on the page (clicking cancel or update does the same thing) as I figured I will be reseting my phone anyway. No matter how many times I click on it, all it does is redirect me to the Dolphin Browser page on the playstore. This makes me really suspicious because the developers of Dolphin Browser wouldn't ruin their extremely good reputation by doing this. I think the redirect is a cover for something else. Maybe a keystroke logger, or something just as malicious. Rolling back Chrome didn't get rid of the page that pops up. No popping up with new browser so far, went with Maxthon, but it is early. Really starting to think a complete wipe and reset is necessary. After all, the pop up is only what we are seeing, what else might be going on we can't.
Quick question... Have you downloaded any (.flv or.m2v specifically) video files during the time frame? Read a recent article about hackers using them to exploit vulnerabilities. Right now it is suggested not to download those 2 file types at all.
Factory reset my phone, which was a small hassle, but it has fixed it, and the other small bugs and slow downs that appeared at the same time. Back up your files... Pics and such you want to keep, and reset. Your phone should automatically re-install all your apps, although you will have to redo some of your settings. After you save your files to wherever you want, I saved them to my pc, just go to settings.. Then back up and restore.... And select factory reset or reset phone, however it is listed. Your phone will then be like brand new, and you will only have to re-set up a few things as most things will reinstall by themselves with their previous settings. Like I said, a small hassle, but it fixes the problem, and you again know your phone and data is secure.
It started doing it again today. Reset didn't work. Talked to the guy on verizon forum, and he is going through all files to locate it's origin. Will just have to wait until he is done. FYI--It started happening in other browsers too.

Are you getting the terraclicks ad virus?

I think I have got a virus in my phone. Sometimes when I open any link in Chrome, a random popup opens which usually redirects to the play store somewhere. Once I opened 9gag.com and it opened 9gag's play store link. It even happened with android authority blogs that when I interact with the page i.e touch or scroll anywhere, a random ad link just pops up. Not only this but the original page is replaced by a facebook page whose URL contains something about a campaign i.e its ID etc. History shows a website terraclicks.com and google search on terraclicks shows that it's a PC virus.
Not only with Chrome, I even got the same popup while opening a link using facebook's own default internal browser.
I used Avast to scan for viruses including all files but it found no virus. The same thing is also happening in my brother's phone and we don't share anything between phones. There's a laptop in my home which also shows terraclicks in its history. So I think the virus is spread over all the devices, but I am still unsure as to how to remove it while mobile's antivirus detects nothing.
ad virus
Yes i have the same problem.Please help.
well I installed ccleaner and cleared three things:
All apps cache, chrome history and empty folders. It disappeared for some days but last night it came again to me. Now I have repeated the process again, let's see what happens now..
Usman i have factory restored my phone but it is still there. I dont know what to do now
khan khan said:
Usman i have factory restored my phone but it is still there. I dont know what to do now
Click to expand...
Click to collapse
which internet are you using? I am using PTCL
Do you also have this on another mobile or on computer?
no, there is only one mobile and it is only happening with it.
It's most likely a simple ad that is displayed when they detect your device and want you to download their app I stead. Use an ad blocker and you will be fine.
zelendel said:
It's most likely a simple ad that is displayed when they detect your device and want you to download their app I stead. Use an ad blocker and you will be fine.
Click to expand...
Click to collapse
It's also appearing on computers. And I can say it's not coming from the website's owner because I personally work on a website and one time clicking on its logo triggered the ad. That website would never put an onClick ad on its logo.
terraclicks ad virus
You should install a new window on your computer which will definitely remove these ads but what to do with this in the android. I have installed every antivirus , antimalware and have performed a reset too but no effect.
OMG, I was also infected with Terraclicks. All I can find is removal guides that have nothing to say about Android system.. Can I just reinstall by browser or reset my phone to factory settings? I would prefer the second option because I have lots of photos that are important to me on my device. thanks
It's almost a year since the original post on this thread, and still searches for info on this insidious malware, Terraclicks shows just non-android solutions and generic adware removal info.
Like several other posters I have tried dozens of AV and anti-malware apps but nothing works so far.
Has anyone found a solution??
Clear all apps cache, browser cookies (it will log you out of all websites in the browser), and browser history (only if needed).
Try the above steps one by one and give some time between them to see if the problem goes away without doing the other steps.
It probably comes from visiting cheap websites like those sharing apk files or songs etc. They don't give a damn about the users.
For me this was solved by making uTorrent pro inactive, the adds stopped.
Once I uninstalled it they never came back.
Assuming you have cleared your Chrome cache etc, I suspect you have an app which has been installed which is causing this. In my case it was an .APK which I had downloaded externally (because I couldn't get it from the Play Store). As it happened, this particular app made itself a device administrator (you can check by going into Security, Device Administrators) and it also had greyed out the ability to uninstall it. The app was also running as a background process which is how it keeps spawning those ads. Nothing picked it up as Malware (Malware Bytes, Trend, CCleaner). That was the giveaway to me, that something wasn't right with this app. This would also explain why a phone reset wouldn't remove it, because that typically reinstalls all your apps (except in your case) the app would have probably come from the Play Store. Since removing the app, I've had no problems and the dreaded problem has gone away. Now I am a lot more careful about which APKs I loaded. Good luck
I had this issue and it ended up being one of the apps I downloaded. Once in uninstalled the correct app the problem ended. If you do factory reset, then redownload all your apps, then the problem would come back because you redownloaded all the apps you originally had. This is especially true if you use an app that's not in googles playstore so what he is saying sounds almost exactly the same as what happen to me.
Thank you that fixed it. I downloaded showbox of a site. N it messed up my phone.

Multi user issue / apps stuck at 100% download.

Hello internet.
I'm now turning to XDA to look for someone with similar problems. Here we go.
Yesterday my girlfriend came to me in distress, saying that the tablet issnt working and she can't play The Sims ( which was her biggest concern ). So it turns out that switching user and then 3 seconds in the table freezes and reboots.
Tried everything in my not so very good knowledge in Android troubleshooting, clearing cache etc. Ended up with deleting her user. And ofc the game didn't connect properly to Play Games so her progress is lost :fingers-crossed:
I'm hoping this won't happen again, if so, I might as well return it - it has consumed so much time already trying to configure it.
Now after the reset, I can't install apps from the market. They stay stuck at 100% download but won't install.
After some moderate googling, force stop and clear cache of Play Store makes the app (1 app at the time) install/Uninstall.
!Highly! annoying.
So, anyone out there with same luck as me?
Yes. I have exactly the same problem with my CMR-W09 device. I tried to create a other normal user and restricted user and with both account I had the same problem on main user account: stuck at 100%.
I really hope Huawei should fix this problem!

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