Had my x1 for a couple of days now and lots to like about it however I have noticed that it seems to have a very weak phone signal reception.
I am on three in the UK and in the normal areas I travel I have never noticed an issue on my other phones with it struggling to hold on to signal bars.
Anyone else have this?
Signal bars mean absolutely nothing. Many oem even show full bars even when there is actually no signal.
Better install cellmapper app that will exactly show and record the signal where you travel.
Also, do you have 3uk volte working?(calls over 4g network)
Well all I can say is that I live less than a mile from the nearest mast and would nearly always have full signal bars on other phones yet on this phone it drops on and off 1 bar.
I will download the app you mentioned and see what that shows
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
andybg40 said:
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
Click to expand...
Click to collapse
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
I am having the same problem, I'm on EE and my LTE keeps dropping from 4 bar's to 1 bar then nothing which causes me to lose data connection. It then jumps to 4 bar's again and then repeats this over and over. This is happening at home where I always have full reception. I have tested my sim in 5 different phones all have full reception and don't lose connection only my Xperia 1 does! Any help would be appreciated.
Same problem for me. I switched my SIM from Galaxy S8 to X1. S8 has 4 to 5 bars while X1 struggles with getting one bar at home.
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
VeixES said:
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
Click to expand...
Click to collapse
If it's as simple as that why is it not enabled on this phone already?
I think what you seem to be over looking is the fact that I and others here have said that yes the bars are lower than other phones and flutter slot but also to the point where they drop completely and give no reception at all. A situation not faced on other phones.
Can you explain how we enable this missing band so that the phone can provide a more reliable/stable reception
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
hpsauce37 said:
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
Click to expand...
Click to collapse
If you're having signal drops / dropped phone calls etc... I get it. But Sony is historically notorious for showing lower signals than others on those bars. However, as stated, the bars are pretty meaningless. I've owned many Sony's, and while the bars are lower (sometimes all empty), I still have signal in all the places I should. YMMV.
VeixES said:
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
Click to expand...
Click to collapse
I don't honestly know. My phone was purchased sim free from carphone warehouse and I use it on 3 network. The phone just set itself up. How would I check this? Is it something listed under network settings?
It's so frustrating as I'm really loving a lot about this phone but just want it to be comparable at least with my other phones I've used with call reception
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Got mine yesterday from Vodafone and signal is perfect !
XSIIS said:
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Click to expand...
Click to collapse
Yes
I also have only 1 bar... Orange.
If you are EE UK user, then you need EE firmware on your Xperia 1 to get best network compatibility(Volte and low band support because of it).
3UK users probably need also 3UK firmware but that does not seem to exist yet.
This weirdness of low band access is specific to two UK operators. Everywhere else the device is fully capable of best 4g experience.
Wait Next update
Enviado desde mi G8141 mediante Tapatalk
So for those of us on three network but purchased the phone sim free are stuck with the problem as three do not sell this handset themselves so unlikely to release any firmware for it.
That does not look good for me so I think I will need to return within my 14 days.
Shame.
There's definitely a network connectivity issue with the XP1 right now though. This seems to affect only XP1's on the EE network, which were *not* bought from EE direct, i.e. ones with stock firmware. (e.g. mine!)
The symptoms are that periodically, first the 4G symbol disappears, then the signal goes to zero and you've lost the internet. Then it reconnects back onto 4G again. Sometimes this repeats 3 or 4 times in succession. The whole thing takes from 5 seconds to maybe 30 seconds depending on how many re-tries.
You can go for maybe an our or so without a problem, or sometimes it happens like every 10 minutes.
And here's the key part: this happens wherever you are, even on a full strength signal. As far as I can make out, this affects ALL XP1s with stock firmware on EE. EE say it's a Sony problem. Sony say it's a network issue. So we are all stuck.
Does anyone know of a suitable network logging app, which will log 4G disconnects and signal loss, so we can provide evidence to EE and Sony?
More info here:
https://talk.sonymobile.com/t5/Xperia-1/Issue-with-network-dropping/td-p/1376332/highlight/false
(My phone is fine with a Vodafone sim. There's something specific to the phone firmware/config - timers, buffer sizes, packet sizes - whatever - and the EE network. But right now, on EE, it's unusable.)
Related
So almost after 3 weeks of getting the TS I decided to put in my AT&T SIM. I was reluctant to use that tiny bastard screw driver but I did it anyways. I have noticed that the network signal strength of my watch is almost non-existant. It will get cellphone signal at only certain place. With the same sim card on my phone (Nexus 5), I get good cell reception.
How are others doing in this department? How's the cellphone signal? Is there anything I can do to improve the mobile network signal. Currently I am on stock with Loki's security patch.
I am not sure if this is a hardware issue or software issue. I remember someone opening the TS and checking the antenna. Any suggestions would be highly appreciated.
Some information on my TS -
North American 1/8
Stock ROM with Loki's patch.
Ok here is my observation:
I could not get signal inside my office, home and costco
I did get signal once I get out of my office - full signal bars with H+. I made a short trip from office to costco and home and back to office. It was able to get signals when I was driving but in some areas where I used to get 2-3 bars in my phone, TS did not pick at any signal at all. So mobile network signal is working but it is pretty weak compared to my phone.
May be it needs some tune up
i have the same problem,the signal is low and TS really has a hard time to find one,if its lost
can we do something about this ?
I opened mine just to have a look and found one of the connectors lose, took a bit of fiddling to get it back on but my network signal seems as good as my note3.
I don't know why, but after installing this app.https://play.google.com/store/apps/details?id=com.misonicon.signalbooster3g4g
The signal works perfectly, I didn't believe in this apps but now I don't know what to say
At least it works
Mobile frequency fluctuates on my end too, made sure APN settings are listed exactly like they say here on the forums, maybe I should change to another GSM 3G SIM card?
Hi all! First post in the Alpha section... Got my Alpha the other day. And i love all about it. But there is one thing thats gets me wondering. It's the reception. All my previous phones got good reception at home.. i get 1-2 bars. So my question is. Does anybody experience this issue? I have experienced SMS delays and chipped calls.
Location : Sweden
Provider : Telenor
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
phositadc said:
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
Click to expand...
Click to collapse
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
pattsy said:
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
Click to expand...
Click to collapse
Ah ok. That's a bit concerning... Huge difference.
phositadc said:
Ah ok. That's a bit concerning... Huge difference.
Click to expand...
Click to collapse
It could just be a faulty device... I'll try replacing my sim first. If that's the issue.
If that's not working. I'll have it replaced.
Edit: Had my sim replaced. Still experiencing bad reception. It goes as low as -105dbm... where my z2 had around -70 (same network, same location)... that's bad. Any ideas what I can do to solve this?
Yeah keep me updated - my Alpha also seems to have noticeably weaker reception than my iPhone on 4G (800mhz band).
Hoping its a modem firmware/software power output thing and not a hardware thing.
Same here, looks like the reception is 1-2 bars worse than other phones.
But I have no experience of delayed SMS or failed calls and the speeds on internet is very good.
Location: Sweden
Provider: Telia
seem like Iphone 4s signal problem with metal frame blocking antena-reciver,hmmm
Signal problems
Hi, I'm on my second Alpha and first sim, I have an alternative sim yet to try but have chated on Twitter with another user who found no improvement with a new sim and changed phones completely. I'm with three. My signal goes completely when I'm sitting with other three users whose phones work fine. I think it's a phone fault and am considering sending it back now.
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
KiDimel said:
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
Click to expand...
Click to collapse
Well, for those who have the same problem, I deactivated the 4G. Then the signal strength is better. I made the test: 2 bars with 4G enabled in network settings, full signal when 3G only.
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
robertkoa said:
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
Click to expand...
Click to collapse
I am using a european Exynos one
The alpha is my second LTE able phone. Both showed a completely different signal bar reading when using LTE (and checking in lecture, how Signal strength is meassured for GPRS/EDGE/UMTS/LTE it shows, that LTE uses a completely revised scheme to calculate the signal strength)
I haven't made any speed measurements yet, but my feeling is:
(4G) With LTE, even without any highlighted bar i can use internet, webpages load fast, other lookups work.
(3G,3.5G) With H/H+ , and at least 1 bar highlighted, internet works
(2.5G) Edge and at least 1 to two bars, internet is available... three bars are better for it to be worthwhile
(2G) G only - forget it. I'll need 4 bars to surf the web, and i must wait. Chat works if i'm lucky and got at least 1-2 bars.
Apart from that: the signal bars in 2G and 3G show the strength of the signal - but aren't any measure of the quality of the signal. They show anything that sends on the frequency/timeslot of the 2G/3G signal you're receiving. If you've got heavy interferences, you'll get full bars but it all is static.
(Like - in a disco, you've got loud music, and people speaking very loudly to you - that would be full bars, but not the best place to speak to each other....)
I don't understand exactly what the value used by 4G exactly means, but it sounds like it only represents the LTE cell you do want to receive - so it should be more accurate and cutting out the noise somehow
I think you're right ! This is my feeling too. In 4G calls are always perfect for me even with one bar.
In settings we can also have a more accurate highlight on to the signal strength in Db.
Guys this alpha is full of mysteriousness !
I think samsung did it ON purpose.. ! Save battery??
I have weaker signal too.. on iphone 5 is full and i had on my former Honor 6 full as hell..
But I dont konw IF samsung wants to save power by this .. I think it has no much influence as iphone 5 nor Honor 6 had full signal and battery never got down fast.. when I had Honor 6 100% at night it was 98 % in morning..
Another thing with aplha ,when i leave phone in sleep half hour or longer , th emobile network stops and wont come up...
I have to restart phone or turn airplane on ad off.. then H+ or 4G appears..
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
no service
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
MaskedMarauder said:
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
Click to expand...
Click to collapse
it disables data carrier APN and it won't turn it auto i went it that settings and had to tap that circle manually to get green .. think it is bug .. need sorting out updating software..
---------- Post added at 09:00 PM ---------- Previous post was at 08:58 PM ----------
safnyght2 said:
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
Click to expand...
Click to collapse
looks lik eit might be a software problem .. we need to contact samsung bout it or complain on their site.. but guys all of us we must complain not just one person cos they wont sort it out..
Hey people,
I'm also having connection issues:
When I boot the phone it's working is at should: Switching between 4G/3G/EDGE etc. After a while the connection sort of times out. I can only make emergency calls. It works flawlessly for up to a day, or it can only work for like 5 minutes.
Rebooting the device fixes this temporarily. My service provider (Hi in NL) has already sent me a new simcard which doesn't help. They are now saying I should send it over for repair.
Btw: When i leave it in CDMA only, the problem takes much longer to arise (like a couple of days).
I can see that people who have posted in this thread are having the same issues. I'm wondering if this is firmware or hardware related, as I want avoid sending over my phone. If it IS a firmware bug, sending it over for repair obviously isn't going to fix this.
I have sent an e-mail to Samsung BeNeLux. Like Simona Simmy says, we should all write to Samsung
I received my new XA Ultra from Amazon yesterday. Popped in my SIM and started setting it up. It had two software updates out of the box, so I applied them, then started installing apps. I noticed that my cell connectivity would completely drop (no bars), then come back. When I checked in the Access Point settings, the option to discover carriers would appear, then disappear.
I assumed it was some kind of software corruption, so I factory reset, but it continued doing it. I also tried pulling the sim out and putting it back in several times. I can only assume that I somehow got a defective unit or that one of the software updates applied the radio incorrectly. I processed a return with Amazon and have a replacement coming later this week.
I hope Amazon doesn't turn around and resell it through warehouse deals. I have received a few devices from them that they clearly didn't test and I was very explicit in my comments for the return. I'm just hoping that my replacement doesn't exhibit the same issues because I'm not sure what else it could be. It's not my SIM. All of my other phones stay connected to AT&T just fine in the same spot.
greyhulk said:
I received my new XA Ultra from Amazon yesterday. Popped in my SIM and started setting it up. It had two software updates out of the box, so I applied them, then started installing apps. I noticed that my cell connectivity would completely drop (no bars), then come back. When I checked in the Access Point settings, the option to discover carriers would appear, then disappear.
I assumed it was some kind of software corruption, so I factory reset, but it continued doing it. I also tried pulling the sim out and putting it back in several times. I can only assume that I somehow got a defective unit or that one of the software updates applied the radio incorrectly. I processed a return with Amazon and have a replacement coming later this week.
I hope Amazon doesn't turn around and resell it through warehouse deals. I have received a few devices from them that they clearly didn't test and I was very explicit in my comments for the return. I'm just hoping that my replacement doesn't exhibit the same issues because I'm not sure what else it could be. It's not my SIM. All of my other phones stay connected to AT&T just fine in the same spot.
Click to expand...
Click to collapse
Did you check before purchasing that it would connect to I'm guessing by AT&T US network's I know yours are different to ours in the UK. I've not had any problems with my normal xa but I'm in the UK
Sent from my Xperia XA using XDA Labs
aidy.lucas said:
Did you check before purchasing that it would connect to I'm guessing by AT&T US network's I know yours are different to ours in the UK. I've not had any problems with my normal xa but I'm in the UK
Sent from my Xperia XA using XDA Labs
Click to expand...
Click to collapse
It's definitely fully compatible. It even downloads the correct APNs, but then they just disappear and the signal drops completely. I get full LTE speeds when it's working and nothing when it's not. I also tested a T-Mobile SIM and, while it holds onto the signal longer, it does the same thing (drops completely).
I plugged the phone into a computer and did a complete software restore, which didn't fix the issue. At this point, I'm sure it's either hardware or a really bad ROM update. I'm hoping it's hardware, because if not, that means that the replacement will have the same issue after applying the software updates to it.
This is my second Sony xa ultra with the same issue here's what happened
Purchases from best buy didn't setup until I got home had 2 update applied them signal drop and reset constantly I figured it was because I have bad reception in my area but the more I looked at the phone I noticed the build quality on the metal bumper wasn't sealed in some areas so I grabbed the packaging and headed back to Best Buy keeping note of the signal issues as I drove there (disconnected from WiFi of course) I noticed the signal did not drop connection at all on the way to Best Buy return the phone and explain to him the issues that I had at home with the signal and also wasn't happy with the build quality defect so I returned it and exchange for another one immediately popped the Sim in it downloaded my APN and I had LTE drove home no drop issues connected to wifi installed the two updates then I drop issue return
630travon said:
This is my second Sony xa ultra with the same issue here's what happened
Purchases from best buy didn't setup until I got home had 2 update applied them signal drop and reset constantly I figured it was because I have bad reception in my area but the more I looked at the phone I noticed the build quality on the metal bumper wasn't sealed in some areas so I grabbed the packaging and headed back to Best Buy keeping note of the signal issues as I drove there (disconnected from WiFi of course) I noticed the signal did not drop connection at all on the way to Best Buy return the phone and explain to him the issues that I had at home with the signal and also wasn't happy with the build quality defect so I returned it and exchange for another one immediately popped the Sim in it downloaded my APN and I had LTE drove home no drop issues connected to wifi installed the two updates then I drop issue return
Click to expand...
Click to collapse
The replacement model I received from Amazon did it as well. Right out of the box, before updates, it was dropping the signal. Are you on AT&T?
I watched it really closely. I think I know what's happening. It's not falling back to HSPA. When the LTE is too weak, it simply drops completely until it can reconnect to LTE. If you set it to HSPA only in the mobile networks menu, you will never lose your signal. I tested it with both T-Mobile and AT&T with the same results.
This is a pretty major defect.
You might be on to something, yes I'm also on AT&T.. but I can't find HSPA in mobile network should it be GSM only or LTE (preferred)
630travon said:
You might be on to something, yes I'm also on AT&T.. but I can't find HSPA in mobile network should it be GSM only or LTE (preferred)
Click to expand...
Click to collapse
It should be something like "GSM/WCDMA Auto" or "WCDMA only". Basically anything without LTE (except CDMA).
I'm honestly just glad to finally have someone else confirm. The chances of having two defective units in a row are extremely slim. Really liked the device otherwise, too, especially for the price.
I tested it for hours. I never got a disconnect on HSPA when I had that set. I just wasn't willing to live with that restriction.
Me as well!! phone is perfect for the price I paid out of pocket I had a BB gift card. I've been shopping for the right phone for a month now I've had about 5 phone from 700 to 200 bucks the expensive ones we're worth the price and the cheaper ones didn't feed my power craving I'm pretty happy with this one for the moment, thanks for the tip
This may be an AT&T SIM related issue.
I have T-Mobile and with my T-Mobile SIM I have no problems. I tried my friend's AT&T SIM, downloaded the APN, rebooted, and sure enough signal drops just like you're experiencing.
I'm having the same exact issue as previous posts with my Ultra. I purchased the unit from best buy the day it came out and using it on AT&T. I love the phone but the issue with completely losing connectivity is a bit annoying. Called customer service and they gave me the same website to fix software issues. Just curious as to why I'll be in same location without movement and then all of a sudden lose my signal.
I have the same problem using cricket wireless which is using att's network, lte signal comes and goes, this is becoming really annoying, is there a fix for this already, or should i return the phone
So I just got off the phone with Sony and they said I would have to send in the phone for repair leaving me with no phone. I've had issues before with phones and the companies just send you a new unit with a box and return label to send back defective unit. The rep said maybe my provider would give me a loaner phone.... Smh Looks like it might be time to leave Sony. Maybe I'll have better luck with the Lenovo Phab Pro 2 coming out next month.
Same issue here, right out of the box today.... Using AT&T reseller and I would have to agree that it is an issue as was mentioned earlier where the phone is somehow not able to fall back on to HSPA on a weak LTE connection so it just completely disconnects. Strange thing is where I am using it (at my desk in my office) I never had an issue of LTE dropping off with other brands of phones. As soon as I left the cell area and started using it at home or at another location further away I had no dropped LTE signals. I think Sony support will be useless unless we can somehow get past the standard support desk. They told me they have no higher support I can be directed to, that I would either just do a software repair (which I assumed correctly would not work) or send it in to service. Not sure what I am going to do at this point, cannot have my phone jumping out of service every 2 minutes during the work day. Any other suggestions would be appreciated.
EDIT: upon further review (using LTE discovery App) it appears that "some" At&t sites are having issues staying connected with LTE band 17 on this phone. I drove up to one of the sites the phone has issues with. It had a solid,strong signal within 1 block of the tower and band 17 still disconnected the radio completely. As soon as it reset and moved to band 4 it stayed on without disconnecting until I moved away from the site far enough for band 17 to kick back in. At that point it continued to disconnect every 1 -2 minutes until I moved the phone mode into HSPA preferred. I don't know what to say about this, band 17 works great on 2 towers within 10 miles of here, but some others and this tower causes the phone to go into a fit. Clearly the phone has LTE issues as any other ATT LTE phone on band 17 I have used in this area has always worked just fine. Anybody have an opinion on this???
I have what I think is the issue, now if we have any way to get this information to anyone who can actually do something about it. I have 2 sites by my home that the phone works flawlessly on LTE... no dropped LTE signal whatsoever. Here is the difference... they are band 17 ONLY sites where the sites my phone is unable to hold a LTE signal when the At&T site is broadcasting both band 4 and 17. That would explain why the rest of the sites around where I work do not maintain a signal either. We need to all contact Sony support and somehow get this information thru to them. The issue is the phone clearly being unable to handle a site broadcasting 4 and 17 which I think is a majority of them.
napali said:
I have what I think is the issue, now if we have any way to get this information to anyone who can actually do something about it. I have 2 sites by my home that the phone works flawlessly on LTE... no dropped LTE signal whatsoever. Here is the difference... they are band 17 ONLY sites where the sites my phone is unable to hold a LTE signal on are both band 4 and 17. That would explain why the rest of the sites around where I work do not maintain a signal either. We need to all contact Sony support and somehow get this information thru to them. The issue is the phone clearly being unable to handle a site broadcasting 4 and 17 which I think is a majority of them.
Click to expand...
Click to collapse
It's still not falling back in HSPA like it should. If it has difficulty with an LTE connection, it should not drop connectivity completely.
Sent from my SAMSUNG-SM-N930A using Tapatalk
greyhulk said:
It's still not falling back in HSPA like it should. If it has difficulty with an LTE connection, it should not drop connectivity completely.
Agreed, but keep in mind that my XE ultra was 1 block from the tower with incredible LTE signal strength and it still completely shut the radio down and restarted. This is not for lack of signal but a complete inability for it to handle a band 17,4 tower. Although it would be great if it just moved into HSPA, that would mean your phone would be in HSPA 80% of the time, even when the LTE signal was completely adequate for the area. This clearly is a defect that makes the phone basically unusable (as it continually shuts the radio on and off) until Sony can figure this out. My concern... there is no way to talk to anyone at Sony that can do anything about this until they get enough support complaints directly related to this issue, this could take months not including the time they need to program an update and fix. Very frustrating.
Click to expand...
Click to collapse
Frustrated with this as well, hopefully sony fixes this problem more sooner than later
Received an update yesterday and I can't confirm 100% but it appears I haven't had as bad connection (popping in and out). I'm in Houston btw.
I got the update and so far phone has been working fine
The latest updates from sony fixed this issue.. so happy and enjoying it now
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
jwarrior319 said:
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
Click to expand...
Click to collapse
Mine jumps a lot but never connects to the magic box. I don't think it's enabled for B41? I have a Pixel 3XL that I activate (and deactivate my V60) when I'm at my camper which is where my MB lives.
henderjr said:
Mine jumps a lot but never connects to the magic box. I don't think it's enabled for B41? I have a Pixel 3XL that I activate (and deactivate my V60) when I'm at my camper which is where my MB lives.
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Mine works with Band 41. Its a big one in the nearby city. It works with all sprint and TMobile bands. Its just prioritizing TMobile bands over sprint ones regardless of signal quality
Sent from my LM-V600 using XDA Labs
jwarrior319 said:
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
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I have no idea of this is related but.. I'm on T-Mobile, with T-Mobile home internet as well, and for the last several days my phone is having issues connecting and the home WiFi is doing the same thing. I'm in a rural area so my signal is weak, but it's been fluctuating WILDLY since the merger and sometimes it does seem like my phone is struggling trying to decide what to connect to. There's definitely something going on with the network at least in my area for the last 2 weeks for sure
Ryano89 said:
I have no idea of this is related but.. I'm on T-Mobile, with T-Mobile home internet as well, and for the last several days my phone is having issues connecting and the home WiFi is doing the same thing. I'm in a rural area so my signal is weak, but it's been fluctuating WILDLY since the merger and sometimes it does seem like my phone is struggling trying to decide what to connect to. There's definitely something going on with the network at least in my area for the last 2 weeks for sure
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Sounds like this will be happening until the transition is done/5G is more widespread. These are TMobile models. When mine was first turned on at the store it had the T-Mobile splash screen. The ability to access sprint towers was added via software update post merger. I figure once the 600mhz band is fully rolled out the issue will go away as a result of the signal being strong enough.
Sent from my LM-V600 using XDA Labs
Been noticing that my signal drops more than normal at home and at work since swithching to the xperia, Used to have both a Note10+5g which would get consitant 5g at full signal, and the same for my Oneplus 9Pro, But with the xperia ill get 1-2bars 5g in the same room if it hasnt dropped to 4G at 2 bar or 3G. Mobile network EE
{Moderator Announcement: Thread title edited due to language. - Oswald Boelcke, Moderator}
Just switched from OP10 Pro to Sony and I noticed this same thing. With my OP10 Pro I usually got very good signal, but with Xperia the signal is very poor.
Me as well, especially on WiFi. My router supports only WiFi 4 and I get poor signal if not directly next to the router.
bobstar3233 said:
Been noticing that my signal drops more than normal at home and at work since swithching to the xperia, Used to have both a Note10+5g which would get consitant 5g at full signal, and the same for my Oneplus 9Pro, But with the xperia ill get 1-2bars 5g in the same room if it hasnt dropped to 4G at 2 bar or 3G. Mobile network EE
{Moderator Announcement: Thread title edited due to language. - Oswald Boelcke, Moderator}
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I switched from Nothing Phone 1 to Sony and I noticed this same thing. With my NP1 I usually had a very excellent signal,
Okay glad it's not just me, but I wonder why it's like that now
Phew, I am not alone. Mine works poorly with Wifi 6. Any ideas to fix?
I've noticed this also, and the Bluetooth connection (with Sony's WH-1000XM4 and WF-1000XM3) is also very weak.
ov_darkness said:
I've noticed this also, and the Bluetooth connection (with Sony's WH-1000XM4 and WF-1000XM3) is also very weak.
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I have noticed this bluetooth issue only when screen is Off? How about you?
I'm also switching from xperia 1 to 1 IV and bought a metal frame case for the phone with a lower signal, the signal has dropped even more I don't use a case anymore
Unfortunately, the GPS signal is weak a lot of times and stops navigating.
XmlNode said:
Unfortunately, the GPS signal is weak a lot of times and stops navigating.
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Will this signal issue be fixed with an upgrade?
I do hope that Sony will fix these soon.
Signals should not be an issue in 2022. However, be aware that the GPS is only a single-band one, despite some specs around the net.
bobstar3233 said:
Been noticing that my signal drops more than normal at home and at work since swithching to the xperia, Used to have both a Note10+5g which would get consitant 5g at full signal, and the same for my Oneplus 9Pro, But with the xperia ill get 1-2bars 5g in the same room if it hasnt dropped to 4G at 2 bar or 3G. Mobile network EE
{Moderator Announcement: Thread title edited due to language. - Oswald Boelcke, Moderator}
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Hi, I just realized the solution.
Please install voWIFI app via play store, disable DSDS, and you are done!
If you totally missed your Antenna, be sure that u are using the first sim slot for your sim card
afshineb said:
Hi, I just realized the solution.
Please install voWIFI app via play store, disable DSDS, and you are done!
If you totally missed your Antenna, be sure that u are using the first sim slot for your sim card
Click to expand...
Click to collapse
I'll see if this does anything, initally it looks like it did nothing but it's too early to tell as it could just be where I am right now
Skaterkemal said:
I'm also switching from xperia 1 to 1 IV and bought a metal frame case for the phone with a lower signal, the signal has dropped even more I don't use a case anymore
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Same here. It looks so nice with metal case. Call quality not that great also
Metal cases do degrade network signal very much. be it of any kind, GPS, carrier signals, Bluetooth and WI FI.
Sony uses its signal scale in quality, the rest of the companies in power.
I didn't get a 1 IV until the Android 13 release, upgrading from a 5 III. I also use a work iPhone 11 regularly. I'm in the US and my phones are all US market models, and I live in a large metropolitan area. Both of my phones are in carbon fiber cases with metal in them. Here are my observations, which seem to be more positive than what is posted here.
Wifi: My home network is Wifi 6, and the signal on the 1 IV is usually weaker than the iPhone 11. But, it's only by 1 or 2 dbm, per the data from my router. However, if you run a speedtest on both phones, the Xperia 1IV always gives a higher Mbps reading than the iPhone.
BT: I have WF-1000XM3 and M4s and both work fine on both phones. I can get further away from the phone with either headphones from the iPhone than the Xperia, but the Xperia works fine if it's sitting next to me or in my pocket. No issues with connecting to other devices like speakers or car stereos.
Cellular: My 1 IV is on T-Mobile, while my iPhone is on Verizon, so hard to compare there. However, my wife has an iPhone 14 Pro Max on T-Mobile, and in spot comparisons, my Xperia gets better reception and faster data connectivity. When I'm on 5G, my Xperia regularly gets over 1Gbps download speeds, even without full bars on the signal meter.
I am from Croatia and I have very poor 3G signal, 2G, 4G and 5G signals are OK so in my home there is no 3G signal at all and I am not available because my network doesnt have VoLTE. I am on 64.1.A.0.882 firmware. Before I would have signal problems but restart would fix that. Now, after restart nothing is fixed. Till now I reset my phone 2 times and it was on service repair because of fingerprint sensor. 2 days ago everything was OK. I don't know what is going on. Is there any fix? Could this be Google Play System problem? Because yesterday I got another Google Play System update of 9 MB for March and around that time this problem started and I don't see any fix.
I manage to solve problem. I call this code in the phone *#*#4636#*#* and it opens Testing. In there I went to
Phone info --> three dots --> Select radio band --> Automatic
and after that everything start to work. I don't know what radio band was set before because I couldn't read that. I gess that every time when problem happens I'll have to do this.