problems with v30 - LG V30 Questions & Answers

Have had lots of problems with 2 v30's bought off ebay. This last one I can not acess anything pushing volume down and power, just keeps looping or will boot up. I have refurbished with latest us998 kdz on refurbish, but that didnt fix above problem, anyone know how to restore that part? Thanks for the help...

From Off, Vol Down + Pwr, then as soon as LG V30 logo appears, release PWR and reapply and hold.
Is that what yer doing?

newbe1droidx said:
Have had lots of problems with 2 v30's bought off ebay. This last one I can not access anything pushing volume down and power, just keeps looping or will boot up. I have refurbished with latest us998 kdz on refurbish, but that didn't fix above problem, anyone know how to restore that part? Thanks for the help...
Click to expand...
Click to collapse
Hey @newbe1droidx, what is it you are trying to access with that button combination?

ChazzMatt said:
Hey @newbe1droidx, what is it you are trying to access with that button combination?
Click to expand...
Click to collapse
Its supposed to alow me to manually get to restore settings and factory reset when cant get to settings in android per lg email before you helped me do lgup. Since imei and serial number dont match i probably will go back and try to unlock bootloader etc and turn this into an mp3 etc player. Or try to make it a verizon phone for my service.
I think because its supposed to be there but isnt it bothers me maybe more than it should

newbe1droidx said:
Its supposed to alow me to manually get to restore settings and factory reset when cant get to settings in android per lg email before you helped me do lgup. Since imei and serial number dont match i probably will go back and try to unlock bootloader etc and turn this into an mp3 etc player. Or try to make it a verizon phone for my service.
I think because its supposed to be there but isnt it bothers me maybe more than it should
Click to expand...
Click to collapse
You can also do Master Reset.
Master Reset -- using buttons:
1. Unplug phone and turn it OFF.
2. Press and hold the Power and Volume down buttons.
3. When the LG logo appears, quickly release the Power button only -- then immediately press Power button again, while STILL pressing the Volume down button until you see the screen to select Yes to erase and reset everything.
4. Release both buttons so you can make your choices.
With your device powered off, press and hold the Power button and Volume Down buttons simultaneously for a few seconds.
When the LG logo appears, quickly release and then re-hold the Power button while keep holding the Volume Down button.
Let go of the buttons when the onscreen menu appears.
When you see the option to Delete all user data (including LG and carrier apps) and reset all settings message prompt, press the Volume Down button to highlight Yes.
Then press the Power button to reset the device.
Wait until the reset is complete then reboot your device. If it’s able to boot up successfully, proceed with the initial setup.
Click to expand...
Click to collapse

ChazzMatt said:
You can also do Master Reset.
Master Reset -- using buttons:
1. Unplug phone and turn it OFF.
2. Press and hold the Power and Volume down buttons.
3. When the LG logo appears, quickly release the Power button only -- then immediately press Power button again, while STILL pressing the Volume down button until you see the screen to select Yes to erase and reset everything.
4. Release both buttons so you can make your choices.
Click to expand...
Click to collapse
Thanks I'll try that, thats not how lg said to do it, always learning....

newbe1droidx said:
Thanks I'll try that, thats not how lg said to do it, always learning....
Click to expand...
Click to collapse
To my knowledge, Master Reset is more powerful version of Factory Reset.
EDIT: it may or may not be factory reset with hardware buttons, but is still referred to as Master Reset in all OEM and carrier documentation.

ChazzMatt said:
To my knowledge, Master Reset is more powerful version of Factory Reset.
Click to expand...
Click to collapse
I don't think there's any difference Matt. Just 2 ways of doing it. 1 is with phone on select reset thru the menu options, the other is with the key combo.
While diff LG phones may use diff key combo's to factory reset, I've never seen anything for the V30 than exactly what we've been using, and it's always referred to as 'factory reset', the only time I've read it referred to as 'master reset' is in a few of the threads (WTF) here.
It seems to me, if there was a difference, it would be well known? And we'd have some idea of what exactly the difference is? But we don't.
Cheers

AsItLies said:
I don't think there's any difference Matt. Just 2 ways of doing it. 1 is with phone on select reset thru the menu options, the other is with the key combo.
While diff LG phones may use diff key combo's to factory reset, I've never seen anything for the V30 than exactly what we've been using, and it's always referred to as 'factory reset', the only time I've read it referred to as 'master reset' is in a few of the threads (WTF) here.
It seems to me, if there was a difference, it would be well known? And we'd have some idea of what exactly the difference is? But we don't.
Cheers
Click to expand...
Click to collapse
Well, somebody tried recovery GUI factory reset in Frankenstein recently instead of "Master Reset" and messed up their phone. They also mistakenly flashed Oreo first, instead of Nougat. So, while it may be the same, I go with what works.
Sent via open market LG US998 V30/V30+

ChazzMatt said:
Well, somebody tried factory reset in Frankenstein recently instead of "Master Reset" and messed up their phone. They also mistakenly flashed Oreo first, instead of Nougat. So, while it may be the same, I go with what works.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
I'm not saying do one over the other, just that they are probably both exactly the same, anecdotal evidence notwithstanding. If the key combo one has worked in the past, by all means, keep using it. But if there's no actual confirmed evidence indicating it does anything other than a simple factory reset, why call it something else?
doing so, imho, just adds more unnecessary complexity.

AsItLies said:
I'm not saying do one over the other, just that they are probably both exactly the same, anecdotal evidence notwithstanding. If the key combo one has worked in the past, by all means, keep using it. But if there's no actual confirmed evidence indicating it does anything other than a simple factory reset, why call it something else?
doing so, imho, just adds more unnecessary complexity.
Click to expand...
Click to collapse
Because all the LG OEM and carrier documentation calls it something else. Everyone specifically calls it Master Reset.
Two examples of many:
(T-mobile) Master reset with hardware keys
(Verizon) Master Reset (Powered Off)
It may indeed be a "factory reset", but it can be done without going into Recovery menu -- which on the V30 is hard to do with the button dance.

ChazzMatt said:
Because all the LG OEM and carrier documentation calls it something else. Everyone specifically calls it Master Reset.
Two examples of many:
Master reset with hardware keys
Master Reset (Powered Off)
It may indeed be a "factory reset", but it can be done without going into Recovery menu -- which on the V30 is hard to do with the button dance.
Click to expand...
Click to collapse
It **is** just a factory reset. Even the documentation above indicates it as such:
"The Factory data reset screen appears."
I'm not suggesting people use the Recovery Menu. Just that calling it something other than 'factory data reset' leads people to believe its somehow different. It's not. The documentation says as much.
I'd suggest this: Say something like "I've always used the following key combination to do a factory reset, and recommend it as it's always worked"....
And leave it at that. As it's nothing more.

Ok either way i tried it and the other way still doesn't give me a menu, no big thing time to move on to the next. So i can now lgup to latest verizon?

newbe1droidx said:
Ok either way i tried it and the other way still doesn't give me a menu, no big thing time to move on to the next. So i can now lgup to latest verizon?
Click to expand...
Click to collapse
Sure.

AsItLies said:
It **is** just a factory reset. Even the documentation above indicates it as such:
"The Factory data reset screen appears."
I'm not suggesting people use the Recovery Menu. Just that calling it something other than 'factory data reset' leads people to believe its somehow different. It's not. The documentation says as much.
I'd suggest this: Say something like "I've always used the following key combination to do a factory reset, and recommend it as it's always worked"....
And leave it at that. As it's nothing more.
Click to expand...
Click to collapse
There is actually one HUGE difference between Factory Reset from the Settings menu and Master Reset using the Button Dance: The latter invokes Factory Reset Protection (FRP) while the former does not. In other words: If a Google account was registered in the device when Master Reset (Button Dance) is performed, the phone will be locked down until that same account has been entered after the reset. The same is true of any other wipe initiated outside the OS.
If Factory Reset is performed from the Settings menu, the device is released from that account before being wiped, and Factory Reset Protection is not invoked. The same thing can be accomplished by manually removing the account BEFORE performing the Master Reset: Settings > General > Accounts > Google > Remove account.
At least in the US, this is required by law to deter theft (to my understanding).
Whether there are other differences between the two in their actual wiping, I do not know.
There IS a deeper Engineering reset available from the Service Menu: Dial *#546368#*932# (replace 932 with your model number). From there SVC Menu > Factory Reset (R&D Only). I used that once to overcome a stubborn carrier lock issue. But I cannot guarantee that it doesn't do other things that might be undesirable.

TheDannemand said:
There is actually one HUGE difference between Factory Reset from the Settings menu and Master Reset using the Button Dance: The latter invokes Factory Reset Protection (FRP) while the former does not. In other words: If a Google account was registered in the device when Master Reset (Button Dance) is performed, the phone will be locked down until that same account has been entered after the reset. The same is true of any other wipe initiated outside the OS.
If Factory Reset is performed from the Settings menu, the device is released from that account before being wiped, and Factory Reset Protection is not invoked. The same thing can be accomplished by manually removing the account BEFORE performing the Master Reset: Settings > General > Accounts > Google > Remove account.
At least in the US, this is required by law to deter theft (to my understanding).
Whether there are other differences between the two in their actual wiping, I do not know.
There IS a deeper Engineering reset available from the Service Menu: Dial *#546368#*932# (replace 932 with your model number). From there SVC Menu > Factory Reset (R&D Only). I used that once to overcome a stubborn carrier lock issue. But I cannot guarantee that it doesn't do other things that might be undesirable.
Click to expand...
Click to collapse
I have a little experience with the FRP lock thing. Sold a phone that iirc, did the reset through the settings->menu with phone on.
Assumed, like all other phones I've had, it was completely reset. It was not. The buyer sent me emails in a panic assuming I was trying to rip them off or something. Nothing could have been further from the truth.
This is why, I always suggest to people, remove any accounts (google email etc) AND any finger prints, patterns etc PRIOR to doing a reset.
I honestly don't remember which way I did the reset on that phone, a G6, I *think* it was the settings->menu. Could be wrong, it's been quite a while.
But I think the context in which we are talking about 'factory reset'... the phone isn't being sold later. If the reset protection did somehow bizarrely get invoked, simple solution, enter the password for your email account, done.
But yes, the FRP lock thing is an important aspect to this. It came as a shock to me when I thought the phone was completely reset, but it wasn't. Frustrating experience.
Cheers

AsItLies said:
I have a little experience with the FRP lock thing. Sold a phone that iirc, did the reset through the settings->menu with phone on.
Assumed, like all other phones I've had, it was completely reset. It was not. The buyer sent me emails in a panic assuming I was trying to rip them off or something. Nothing could have been further from the truth.
This is why, I always suggest to people, remove any accounts (google email etc) AND any finger prints, patterns etc PRIOR to doing a reset.
I honestly don't remember which way I did the reset on that phone, a G6, I *think* it was the settings->menu. Could be wrong, it's been quite a while.
But I think the context in which we are talking about 'factory reset'... the phone isn't being sold later. If the reset protection did somehow bizarrely get invoked, simple solution, enter the password for your email account, done.
But yes, the FRP lock thing is an important aspect to this. It came as a shock to me when I thought the phone was completely reset, but it wasn't. Frustrating experience.
Click to expand...
Click to collapse
Thank you.
It does sound like you may have performed a Master Reset outside the OS when you sold that G6. That would cause exactly the situation the seller described. And it can be very annoying.
I made that mistake myself one time, performing a Master Reset (Button Dance) before sending my phone to LG service to replace a camera lens. I just didn't give any thought to the fact that it might be a problem. After trying for several days, they were unable to get into the phone or do anything with it. They ended up ditching it and sending me a refurbished phone instead. Lesson learnt!
Absolutely, the context here is a different one. But I think it makes sense to distinguish the two procedures (as @ChazzMatt was doing) since they are indeed different -- if nothing else in regards to FRP.

TheDannemand said:
Thank you.
It does sound like you may have performed a Master Reset outside the OS when you sold that G6. That would cause exactly the situation the seller described. And it can be very annoying.
I made that mistake myself one time, performing a Master Reset (Button Dance) before sending my phone to LG service to replace a camera lens. I just didn't give any thought to the fact that it would be a problem. After trying for several days, they were unable to get into the phone or do anything with it. They ended up ditching it and sending me a refurbished phone instead. Lesson learnt!
Absolutely, the context here is a different one. But I think it makes sense to distinguish the two procedures (as @ChazzMatt was doing) since they are indeed different -- if nothing else in regards to FRP.
Click to expand...
Click to collapse
I'm still calling it Master Reset for the Frankenstein instructions. And yes, it's somehow slightly different from the Recovery settings "factory reset". Just a little tired of debating it.
In the Frankenstein instructions, you are doing that step to stabilize then go to the next firmware. It's your phone you want to convert to another variant.
Sent via open market LG US998 V30/V30+

ChazzMatt said:
I'm still calling it Master Reset for the Frankenstein instructions. And yes, it's somehow slightly different from the Recovery settings "factory reset". Just a little tired of debating it.
In the Frankenstein instructions, you are doing that step to stabilize then go to the next firmware. It's your phone you want to convert to another variant.
Click to expand...
Click to collapse
I agree with that. And I apologize for re-opening the debate. I just thought that difference with FRP was important in general -- even if not applicable to the OP's case.
But then there is also the Engineering Reset, which I can testify does things beyond the normal Factory Reset / Master Reset. It's worth keeping in mind as a last resort.
Over & out then

TheDannemand said:
I agree with that. And I apologize for re-opening the debate. I just thought that difference with FRP was important in general -- even if not applicable to the OP's case.
But then there is also the Engineering Reset, which I can testify does things beyond the normal Factory Reset / Master Reset. It's worth keeping in mind as a last resort.
Over & out then
Click to expand...
Click to collapse
No, I thank you for the additional information. It proves it is different from regular factory reset.
My comment was more than add on to your comment, not necessarily a direct reply.
Sent via open market LG US998 V30/V30+

Related

Factore Restore Needed??

For the past 3 days I haven't been able to connected to the B&N Shop at all. It all started after I tried to install the gapps calendar I believe...or at least that's when I noticed it.
Before I take it any further, I would like to do a factory reset of the Nook Tablet to try to restore the B&N Shop.
When I try to deregister the device via the B&N settings, it says it cannot be done.
Is there a hard reset of the device once it is powered off?
i.e. Power + volume up, Power + volume down, anything?
I've tried Power + up and Power + down, but nothing thus far.
If you have a local B&N, I would take it in and ask for a factory reset.
That should be the very first thing their techs learn.
If nothing else, you will be helping get their tech up to speed. Just don't let them swap out a new one for yours if all it needs is a reset.
This is one area B&N has an advantage over Amazon - hard to walk into an Amazon store.
rmm200 said:
If you have a local B&N, I would take it in and ask for a factory reset.
That should be the very first thing their techs learn.
If nothing else, you will be helping get their tech up to speed. Just don't let them swap out a new one for yours if all it needs is a reset.
This is one area B&N has an advantage over Amazon - hard to walk into an Amazon store.
Click to expand...
Click to collapse
Any way for me to do it by myself?
If I take it into B&N, will I need to remove all of the sideloading that I've done?
I'm currently running ~80 apps that are sideloaded...fully customized experience in pretty much every regard. I just made the mistake of thinking since I wasn't rooted that when it asked me if I wanted to override a system app and I said yes, I figured it wouldn't actually allow it...
unfortunately it looks like it has allowed it.
If I were a B&N tech, and someone asked for a factory reset (which will wipe all your apps), I would not waste my time looking at what was on your Nook - I would just reset it. But that is just me.
Have you gone to the "manage applications" menu and cleared the shop data?
Sent from my BNTV250 using Tapatalk
theundeadelvis said:
Have you gone to the "manage applications" menu and cleared the shop data?
Sent from my BNTV250 using Tapatalk
Click to expand...
Click to collapse
Yes, I have, no luck...
Here's the error that I keep getting:
Sorry, a problem has occurred. Please try again. If you continue to receive this error, visit nook.com/tablet/support for help
Try shutting off your Nook completely and turning it back on. My internet browser gave me some problems and that helped me out. If anything though, just take it in, from going in twice to my B&N and talking to two different "techies" they barely know anything about it anyways.
Is there any trick to actually turning it off? On my Sony at least, the power button just suspends it. For a "Real" power off, you have to press it for a long time, then it asks permission.
When it's off hold down power + "n" button until you see the logo. It will go into a factory restore mode.
Hold the power button on the side until a screen comes up saying whether or not you want to shutdown, try that before resetting
pixelbat said:
When it's off hold down power + "n" button until you see the logo. It will go into a factory restore mode.
Click to expand...
Click to collapse
That may be what the OP was looking for - if it is really Factory Restore!
rmm200 said:
That may be what the OP was looking for - if it is really Factory Restore!
Click to expand...
Click to collapse
It is a factory restore, I have done it twice now
Power + N Button should do the trick.
r2tbone said:
Power + N Button should do the trick.
Click to expand...
Click to collapse
Thank you sir. It did take a factory reset, but now that I'm back up and running, everything is running flawlessly.
Sent from my Nook Tablet using Tapatalk

Unable to unlock phone after update.

My phone updated overnight. I use the gesture unlock feature. Because the phone restarted, it requires me to use the gesture unlock instead of biometrics. If I input the wrong set of gestures, it says "Incorrect direction drawn". If I input the correct set of gestures, it pauses, the screen goes dark as if I'd hit the power button, but it does not unlock.
Any ideas on how to resolve this?
Thanks.
Does anything happen if you plug it in immediately after the correct gesture?
Plug it into a power cord? I tried that, but didn't see any different behavior.
I also booted into recovery and wiped the cache as I saw that worked for someone on Sprint with the same issue. Unfortunately it did not resolve the issue on my phone.
Thanks for the suggestion.
I'd try samsung switch from a pc and do a device initialization at this point or maybe try using Odin to flash a stock firmware of your carrier
I tried Switch, but it couldn't do anything with the phone locked.
I also booted into Safe Mode, but that didn't help.
I eventually decided to reset the phone. Everything is working now, but lost some of my data.
I'm sorry I didn't see this before you did the reset. If you have the samsung account setup, it could have been use to remote unlock the device. Sign to "find my mobile" from the web, and the phone needs to have data on. In the list of option on the you will unlock.
Oh, that's a good idea. That would have been so much easier. I probably knew about that feature at one time.
I'm now going through the long process of setting up my phone again. Samsung backup has restored a lot, but still a lot to do.
Thanks.
Sent from my SM-N950U using Tapatalk
I had a similar problem. Phone wouldn't let me do anything as I had an endless loop of system UI loops. Had to factory reset but luckily my Samsung backup ran slightly before the update.
Sent from my SM-N950U using Tapatalk

How factory reset works in adroid phones??

Hii all,
As most of the user are using android smartphones and now i am using moto g5 plus so i wanto know more about factory reset protection?
How it works?
Factory Reset Protection is a security method that was designed to make sure someone can't just wipe and factory reset your phone if you've lost it or it was stolen. It's a good thing — it makes a stolen phone harder to use, which makes it less appealing to thieves, and anything that can protect our data on a phone we've lost is welcome. It can become a problem if you sell, trade, or even give away a phone without factory resetting it, though. How it works explains why.
You have to be signed in with the "owner" account of the phone (the one you used to set it up) in order to factory reset it. That means if you give me your phone I can't reset it without you being signed in There are random workarounds on the Internet, but they tend to get patched almost as soon as they are discovered. You'll pretty much need to know the login details for the last account to use the phone before you can reset it and create a new owner account.
Disabling FRP (Factory Reset Protection) is simple. On most phones, it will be automatically done whenever you choose to reset the data through the phone's settings. If your phone has an extra layer of reset protection from the company who built it or has a "find my phone" app from the company who built it, you'll want to disable that manually first. :angel:

T-mobile lg v40 had "Factory reset disabled by killswitch"

Dear Gurus,
Newbie here.
The phone boot up with T-mobile logo into a secure start-up display.
I have not reboot for a long time so I don't remember this mode nor its
password. I don't know what android version nor other info either b/c
I have just been using the phone for so long and not looking around.
It's lg v40 thinQ Aurora Black.
When I hard reset (vol dwn + power), the phone displayed
"Factory reset disabled by kill switch"
I googled all over and found this
w.w.w.y.o.u.t.u.b.e.c.o.m/watch?v=cq9JLh2Hndw
but no other way to disable or remove the killswitch. I don't even know
if this video worked with the lg v40, and it's not easy to open it up.
Is there a way to disable or remove the killswitch?
Thank you so much!
Look in settings>security >System Administrators
Thank you BlackHawk.
I am stuck at the "Secure start-up" screen b/c I don't remember the passwd,
then "Factory reset disabled by killswitch" screen, so I can't get to any
other screen to set anything.
Meh don't set screen, bios etc passwords.
Yeah the PC with no name... it gets it done.
NEVER password protect or encrypt backup data.
You're the one most likely to get lock out... sad but true.
It may be through no fault of your own, all it takes is a hardware failure or data corruption. Had no password been set you probably be ok.
The Cramps, What's Behind the Mask... damn that's sounding good. So true
Thanks BlackHawk.
So there is no way at all to get around my problems?
Maybe someone know s better than me... but there's one to bypass it I think. Research it.
I never tried it and it's halfway taboo here... you can see why. Play god... carry on.
Meh and don't set anymore passwords for boot up etc
Thanks, BlackHawk.
Much obliged. Will try and if I succeed, i'll report it here
... and won't set anymore passwd.
Unfortunately, nothing worked.
OTG method assumed one was logged in but the Secure Start-up screen prevented that
and I don't have the password. Not sure what happened if I used all 30 attempts and kill
switch is active.
Can't bypass Secure Start-up b/c Factory Reset was disabled by Kill Switch (my guess is
McAfee Kill Switch)
Can't use adb b/c kill switch prevented that.
It's chicken or egg problem. If someone knows some leads, please let me know. Thanks.

How to shutdown without knowing the pattern

Disclaimer: I own the phone, I still have the bill and order proof, plus if it need to reconnect to my google account after reset, I will reconnect it gladly.
Goal: Factory reset (loosing all data I know)
How: Going to recovery mode and select factory reset / wipe all data.
Problem: Can't shutdown because it ask for the pattern.
Long story short, I forgot the pattern on this phone, it has been few months that I switched to another phone entirely (using fingerprint unlock).
Now when I try to shut it down in order to go to recovery (power + volume up), I can't because it ask for the pattern to shut down.
Also the tip found on internet (power + volume down) always restart the phone (instead of shutting it down) without me being able to hijack it to recovery or whatever other boot menu (I tried to rapidly do power + volume up but it ignores it, power + both volume key down as well).
Any suggestion please?
Thank you,
Device : Samsung Galaxy A10 'Secured by Knox'
Can you delete the associated Google account in settings? If not it going to be a pain...
blackhawk said:
Can you delete the associated Google account in settings? If not it going to be a pain...
Click to expand...
Click to collapse
Well no, I basically can't unlock the phone anymore (I don't remember the pattern, and I don't want the pain to keep trying). I just want to achieve the factory reset/wipe data from recovery mode.
Xoib said:
Well no, I basically can't unlock the phone anymore (I don't remember the pattern, and I don't want the pain to keep trying). I just want to achieve the factory reset/wipe data from recovery mode.
Click to expand...
Click to collapse
The easiest way be to see if a Samsung Experience center at a best buy do it for you. Or ask Samsung repair how much they want. There's a few solutions on Google, no clue if they work... probably.
I never set passwords for bios and phones; once bitten, twice shy. Androids are so secure they're a pain now. Sometimes the device corrupts the password themselves, isn't that special? Lost access to a mobo bios like that
Thanks for trying to help @blackhawk !
But I have been in the mod scene for awhile, OEM unlocking, custom recoveries, custom kernel, custom OS and so on.
This problem that I have with the A10 is ridiculous, no being able to "shutdown" the phone because it needs the pattern, my current device and my old devices doesn't require that to be shutdown.
You're welcome. I was curious how it would respond... thought that was too easy
I loathe FRP as it serves me absolutely no purpose only potential complications. It already has cost me time but nothing as severe as what you're experiencing. It almost did as I was on my 3rd login attempt, worse it was a new phone I was returning. I have a very long Google password It's bad enough that I haven't even tested the fingerprint option on either of my N10+'s; double tap on/off.
This sub section of the forum isn't popular anymore, it's understandable.
Do you know if this specific problem concern all the Samsung Galaxy devices?
Xoib said:
This sub section of the forum isn't popular anymore, it's understandable.
Do you know if this specific problem concern all the Samsung Galaxy devices?
Click to expand...
Click to collapse
I never set a lock on any of my Samsung's. I wasn't aware of this behavior so can't say for sure.
Do some Google searches, it doesn't have to be the same model to be useful. Samsung member forums may have something on it.
Hard reboot can be done by long clicking volume down + power for 10 seconds

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