OEM unlock grayed out - Motorola One Questions & Answers

EDIT: Problem solved. I just had to wait a few days to get the switch available. It seems it's a "security feature"...
Hello, guys.
I recently bought a Moto One, already with the bootloader unlocking in mind. I live in Brazil, and here phones are required to be unlockable. But here's the thing: this one has the "OEM unlock" option grayed out. I already did a Factory Reset multiple times, following different ways to do it, and nothing worked.
It says I need to connect to internet (which I obviously already did) or contact my mobile operator. But it's a retail device, so they have nothing to do with it.
Does someone have the same problem or am I the only lucky one?

lucasdeeiroz said:
Hello, guys.
I recently bought a Moto One, already with the bootloader unlocking in mind. I live in Brazil, and here phones are required to be unlockable. But here's the thing: this one has the "OEM unlock" option grayed out. I already did a Factory Reset multiple times, following different ways to do it, and nothing worked.
It says I need to connect to internet (which I obviously already did) or contact my mobile operator. But it's a retail device, so they have nothing to do with it.
Does someone have the same problem or am I the only lucky one?
Click to expand...
Click to collapse
I've seen another Brazilian guy over in our telegram group having the same problem. I don't know more about it tho.
Boot to fastboot and do:
Code:
fastboot getvar cid
Here you'll see which cid's can be unlocked or not. https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/td-p/3222809
If your cid returns a value that is supposed to be unlockable then you should report the bug in that motorola community.
https://forums.lenovo.com/t5/motorola-one-motorola-one-power/bd-p/Motorola_One

tys0n said:
I've seen another Brazilian guy over in our telegram group having the same problem. I don't know more about it tho.
Boot to fastboot and do:
Code:
fastboot getvar cid
Here you'll see which cid's can be unlocked or not. https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/td-p/3222809
If your cid returns a value that is supposed to be unlockable then you should report the bug in that motorola community.
https://forums.lenovo.com/t5/motorola-one-motorola-one-power/bd-p/Motorola_One
Click to expand...
Click to collapse
Thank you for your answer. My cid is eligible for unlocking. I even got the Unique Key to unlock it already. I suppose I'll have to report the bug to Motorola.

I've read somewhere that this is supposed to be a new security thing (not sure if it's from manufacturer or from the OS): in order to activate the Unlock switch, user is supposed to wait a minimum time period: something close to 7 days of uptime.
It's funny, though, Motorola's site doesn't mention this restrain at all.

m2habert said:
I've read somewhere that this is supposed to be a new security thing (not sure if it's from manufacturer or from the OS): in order to activate the Unlock switch, user is supposed to wait a minimum time period: something close to 7 days of uptime.
It's funny, though, Motorola's site doesn't mention this restrain at all.
Click to expand...
Click to collapse
That is interesting... and it's true. After 4 days the switch is finally available. Thanks for the info!

Thread closed by OP request!

Related

Is there something wrong with my phone?

I just bought my vs987 less than a week ago, and when I install my T-Mobile sim card, I'm able to place calls but I'm unable to use the cellular data. I thought these were supposed to be unlocked? My data works fine when I use the Verizon sim card.
Also, when I first started it up I noticed that my "Software status" said "modified." Does that mean that this phone was previously owned/tampered with? I updated to 7.0 Nougat via Uppercut and LGUP, and now it says "Official." So, I'm a bit alarmed by what was there previously...
Can someone address both of these concerns?
Also, in "About Phone" in the settings menu there is no "Update Center" option. I looked in this video and it appears there.
https://youtu.be/gXeKZ6Dk4Fg
Is that normal, too?
I would appreciate the feedback because I'm a bit anxious due to the fact that Best Buy apparently charges $35 for returns or exchanges on phones. -_-
Do you know if the bootloader is unlocked? Because on some phones when the bootloader is unlocked if causes some problems especially on stock firmwares!
DevCharlie17 said:
Do you know if the bootloader is unlocked? Because on some phones when the bootloader is unlocked if causes some problems especially on stock firmwares!
Click to expand...
Click to collapse
How can I go about verifying whether it's unlocked or not? I swear if something is wrong they better not charge me $35. I will dispute them via my CC company if they do.
Well a simple way is when it boots up it says “bootloader unlocked and visit this link” or something in that nature and a nother way of checking is going into settings - about phone - software info - click build number 8 times - back to settings - developer options... And if enable OEM Unlock is checked... Your bootloader is unlocked
DevCharlie17 said:
Well a simple way is when it boots up it says “bootloader unlocked and visit this link” or something in that nature and a nother way of checking is going into settings - about phone - software info - click build number 8 times - back to settings - developer options... And if enable OEM Unlock is checked... Your bootloader is unlocked
Click to expand...
Click to collapse
I checked and there isn't an option for OEM Unlock in the dev options.
Edit: I think this is because the vs987 isn't rootable.
Hmm well I honestly don't know what could be causing this problem I would suggest finding another official KDZ (don't downgrade) from here http://downloads.codefi.re/autoprime/LG/LG_G5/VS987/VS98711A and if possible factory reset before and after
DevCharlie17 said:
Hmm well I honestly don't know what could be causing this problem I would suggest finding another official KDZ (don't downgrade) from here http://downloads.codefi.re/autoprime/LG/LG_G5/VS987/VS98711A and if possible factory reset before and after
Click to expand...
Click to collapse
Since I'm unable to create a backup of my current state I'd like to use this as a last resort. I'll wait a bit for other responses and if things don't seem good I'll give it a go. Thanks for the help so far. I appreciate it.
No Problem!
Does anyone else have any ideas? I'm running low on time with Best Buy's return policy, so I'd really appreciate it.

A10 locked to sprint no oem lock in developer options.

Hi!
New here, hope I am in the right place...I have limited tech skills (born pre cell phones and computers) I did manage to install a custom ROM on an old HTC years ago, and thought I could do it again!
I have a Samsung A10e (SM-A102U) locked to sprint.
I can get the developer options but can't get the OEM unlock option. I also can't wait 7 days. Have tried a few things with the date and turning off updates etc, nothing worked. Here is what I am trying to do in order (please correct me if it is the wrong order) Ultimately I want my phone unlocked for use with any sim, and install a custom rom, to remove some bloatware. Could I wipe the phone totally take it to a piece of memory with no ROM and then re-load it, or use ADB to do it? Please excuse my ignorance - if I sound clueless I kinda am!
1. Unlock the bootloader
2. Install TWRP
3. Install custom ROM
It has taken me days of searching but to no avail, literally pulling my hair out. Happy to buy a beer for anyone that helps!
Wow,thanks...
Response has been overwhelming...
SandsCayman said:
Hi!
New here, hope I am in the right place...I have limited tech skills (born pre cell phones and computers) I did manage to install a custom ROM on an old HTC years ago, and thought I could do it again!
I have a Samsung A10e (SM-A102U) locked to sprint.
I can get the developer options but can't get the OEM unlock option. I also can't wait 7 days. Have tried a few things with the date and turning off updates etc, nothing worked. Here is what I am trying to do in order (please correct me if it is the wrong order) Ultimately I want my phone unlocked for use with any sim, and install a custom rom, to remove some bloatware. Could I wipe the phone totally take it to a piece of memory with no ROM and then re-load it, or use ADB to do it? Please excuse my ignorance - if I sound clueless I kinda am!
1. Unlock the bootloader
2. Install TWRP
3. Install custom ROM
It has taken me days of searching but to no avail, literally pulling my hair out. Happy to buy a beer for anyone that helps!
Click to expand...
Click to collapse
I have the exact same question.
it will not happen alot of us based carriers will lock down the phone via bootloader our best option is to find combination firmware and hopefully find root that way assuming that method still works.
Same situation here with Verizon. And sorry to tell you but I don't think anything will happen for you after seven days either, at least nothing did for me. I've spent a long time trying to get past this with no success, trying every trick I've found (the changing the date manually trick, factory resetting and trying on WiFi, etc.).
Also, using the app "Settings Database Editor," I've found the config/property where OEM bootloader unlock has been disabled:
"sys.oem_unlock_allowed" "0"
Screenshot here.
I'm hoping maybe we can edit that property via ADB or something. I'm not really holding out any hope here though. :-/
One other random discovery (not really helpful or relevant for our OEM bootloader unlock goal, but something I discovered while trying to obtain unlock): I believe I discovered a firmware error (at least on the Verizon build). When you hold volume up + power together for about 30 seconds, the phone shows the recovery menu for a split second but then instantly/immediately wipes all data and factory resets, without ever allowing the user to choose their own recovery menu selection and without giving any reset confirmation prompt before instantly wiping all user data. It's not supposed to work that way, according to the phone's user manual/Samsung technical support instruction. It's actually really pissed me off because I've triggered this instant reset twice now by accident just by having the phone in my back pocket and sitting down. I go to pick up my phone from my pocket and notice the screen is on and then discover everything was wiped. Very annoying! I called Samsung customer support twice to try to explain that I believe there to be a firmware error present (at least on Verizon models) but they didn't seem to care/their support script told them to have me take the device to some local authorized third-party screen repair place. One good outcome I've discovered from factory resetting the phone is that you can at least avoid enrolling the phone in part of the Knox security crap, the "kme" protection. I originally couldn't use remote apps like TeamViewer or AnyDesk without some stupid "Protected by Knox" notification popping up and then my remote app instantly exiting. Made me so angry. But now I'm able to use those apps without any issue. Though, the phone does try to have me agree to enroll in kme protection or whatever about once a day and I have to manually close the enrollment agreement form that pops up.
allenjthomsen said:
it will not happen alot of us based carriers will lock down the phone via bootloader our best option is to find combination firmware and hopefully finwww reset that way assuming that method still works.
Click to expand...
Click to collapse
I've had the same issue with entire A series. All OEM's are disabled regardless of carrier. It seems to be part of Samsung's firmware. After nothing but dead ends and contacting samsung directly i was left scratching my head. Came here searching for some insights I may have overlooked.
-Enable developer options
-Enable wifi
-Join a network
-Change date to 10 days forward
-Reboot phone
-OEM unlock will be available
Thank me later
moe7863 said:
-Enable developer options
-Enable wifi
-Join a network
-Change date to 10 days forward
-Reboot phone
-OEM unlock will be available
Thank me later
Click to expand...
Click to collapse
Nothing happens/doesn't work for Verizon. :-/
I mentioned having tried this technique already in my previous post above.
---------- Post added at 07:42 PM ---------- Previous post was at 07:38 PM ----------
For what it's worth, here's a sister thread I started on this topic with a few responses/potential bootloader unlock ideas shared by other members but no real solid progress made at this point:
https://forum.xda-developers.com/galaxy-a10/help/samsung-galaxy-a10e-to-t3990817/page4
the bl is not unlockable
Bump
I know this is possible I've seen it done before. I think it had to do with a modified ota update.
SHAD0WUSER said:
Bump
I know this is possible I've seen it done before. I think it had to do with a modified ota update.
Click to expand...
Click to collapse
Do you have proof of this being done?
Because as far as I'm aware, it's been impossible to unlock bootloader for years
I actually purchased this phone from Metro last week after searching for it on XDA and seeing that is was BL unlockable. I didn't realize any the time that this was only the international variants. Good luck to all devs whose skillset is better than my own.
ShaDisNX255 said:
Do you have proof of this being done?
Because as far as I'm aware, it's been impossible to unlock bootloader for years
Click to expand...
Click to collapse
it is not possible.. also u cant flash a modified ota cuz it will fail sig check
nateberhardt81 said:
I actually purchased this phone from Metro last week after searching for it on XDA and seeing that is was BL unlockable. I didn't realize any the time that this was only the international variants. Good luck to all devs whose skillset is better than my own.
Click to expand...
Click to collapse
if u looked u would have seen the model numbers are different
elliwigy said:
if u looked u would have seen the model numbers are different
Click to expand...
Click to collapse
Yeah... I I knew better than to just look at a10e and assume they were all the same. I went through the same struggle with a J7 not too long ago... Should have learned my lesson then.
nateberhardt81 said:
Yeah... I I knew better than to just look at a10e and assume they were all the same. I went through the same struggle with a J7 not too long ago... Should have learned my lesson then.
Click to expand...
Click to collapse
no biggie.. at least those r super cheap.. i got a a50 just to brick it to try an exploit that didnt work lol.. o well
I have an A10e as well but the model number is SM-S102DL, I am a complete novice when it comes t phones but will I be able to root this without unlocking the bootloader?
xSpookyx said:
I have an A10e as well but the model number is SM-S102DL, I am a complete novice when it comes t phones but will I be able to root this without unlocking the bootloader?
Click to expand...
Click to collapse
no.. are u sure u have a a10e?
you cant root without exploits that dknt exist without unlocking the bootloader
No matter about root. but I converted many of Samsung A10e to international variant to remove any boost metropcs or any other networks bloatware application.
you can also do it without any issue. Simply flash A102U1 Firmware. I m not sure that it will work on Network Locked/Sim locked devices. I flash and convert it after using a remote unlocking service which already changed the CSC version of EFS to XAA from the BST csc...
XAA is for US Unlocked Without carrier locked phones and BST for Boost mobile carrier only which came with lots of boost bloatwares but maybe that A10e boost remote unlock service saved me.
check the screenshot attached.
Shabby The Dev said:
No matter about root. but I converted many of Samsung A10e to international variant to remove any boost metropcs or any other networks bloatware application.
you can also do it without any issue. Simply flash A102U1 Firmware. I m not sure that it will work on Network Locked/Sim locked devices. I flash and convert it after using a remote unlocking service which already changed the CSC version of EFS to XAA from the BST csc...
XAA is for US Unlocked Without carrier locked phones and BST for Boost mobile carrier only which came with lots of boost bloatwares but maybe that A10e boost remote unlock service saved me.
check the screenshot attached.
Click to expand...
Click to collapse
Careful, don't post your IMEI on the internet as some bad people can do stuff with it

Question "OEM unlocking" grayed out on Moto G Play 2021

I bought a Moto G Play 2021 unlocked from best buy yesterday. I can't enable "OEM unlocking" in Developer Settings. It is grayed out.
I factory reset a few times.
The phone CID is listed as a phone that can be unlocked on the Motorola site. I got the unlocking key from the Motorola site through a process that sends an email out with the key. Then I run <fastboot oem unlock "key">, but I get
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
FAILED (remote: '')
fastboot: error: Command failed
I don't think any fastboot command will work as long as the "OEM unlocking" is grayed out and disabled in settings.
Called Motorola. They offer no help.
I'm new to custom ROMs and having a hard time. Any advice is appreciated. Thanks
dary1361 said:
I bought a Moto G Play 2021 unlocked from best buy yesterday. I can't enable "OEM unlocking" in Developer Settings. It is grayed out. I factory reset a few times.
The phone CID is listed as a phone that can be unlocked on the Motorola site. I get the unlocking key from the Motorola site through a process that sends an email out with the key. Then I run <fastboot oem unlock "key">, but I get
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
FAILED (remote: '')
fastboot: error: Command failed
I don't think any fastboot command will work as long as the "OEM unlocking" is grayed out and disabled in settings. Called Motorola. They offer no help. I'm new to custom ROMs and having a hard time. Any advice is appreciated. Thanks
Click to expand...
Click to collapse
I almost bought thru best buy and found out that Verizon/sprint was the service provider. So, I went and bought unlocked at amazon. Hopefully, not what happened to you... There was something about greyed out oem unlocking on this phone somewhere here in XDA. Do a search.
dary1361 said:
I just bought a Moto G Play 2021 unlocked from best buy yesterday. I can't enable "OEM unlocking" in Developer Settings. It is grayed out. I factory reset a few times.
The phone CID is listed as a phone that can be unlocked on the Motorola site. I get the unlock code from the Motorola site through a process that sends an email out with the key. Then I run <fastboot oem unlock "key">, but I get
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
FAILED (remote: '')
fastboot: error: Command failed
I don't think any fastboot command will work as long as the "OEM unlocking" is grayed out and disabled in settings. Called Motorola. They offer no help. I'm new to custom ROMs and having a hard time. Any advice is appreciated. Thanks
Click to expand...
Click to collapse
Not that unusual.
Sometimes there's a time delay, and required connection to WiFi or LTE.
Also sometimes a factory reset will ungray the OEM unlock toggle.
I suggest a factory reset, then connect to wifi if it's still grayed out, it may take a few days to change.
Also you can check the CID code list in my Bootloader unlock thread.
[Guide] Using Fastboot.exe with Motorola devices
Guide: Using Fastboot.exe with Motorola Devices If your device has its own section please post in that section. You can ping me with @sd_shadow MediaTek or Qualcomm Chip? Do I have a MediaTek Device? see post #26 Info: If you have a MediaTek...
forum.xda-developers.com
Lostbytes_xda said:
I almost bought thru best buy and found out that Verizon/sprint was the service provider. So, I went and bought unlocked at amazon. Hopefully, not what happened to you... There was something about greyed out oem unlocking on this phone somewhere here in XDA. Do a search.
Click to expand...
Click to collapse
Tried XDA and elsewhere. They have solutions I have already tried above. Thanks
sd_shadow said:
Not that unusual.
Sometimes there's a time delay, and required connection to WiFi or LTE.
Also sometimes a factory reset will ungray the OEM unlock toggle.
I suggest a factory reset, then connect to wifi if it's still grayed out, it may take a few days to change.
Also you can check the CID code list in my Bootloader unlock thread.
[Guide] Using Fastboot.exe with Motorola devices
Guide: Using Fastboot.exe with Motorola Devices If your device has its own section please post in that section. You can ping me with @sd_shadow MediaTek or Qualcomm Chip? Do I have a MediaTek Device? see post #26 Info: If you have a MediaTek...
forum.xda-developers.com
Click to expand...
Click to collapse
Tried factory reset. Tried with and without Wifi after factory reset. I don't have a sim for it yet. So can't get LTE.
Can't find a "CID code" list in your post. Do you mean a list with CID's that lets you know if your phone can be unlocked? I found my CID is allowed for unlocking on Motorola's site.
Do you know why a delay might work? You think there is a timer or something for unlocking?
Thanks
dary1361 said:
Tried factory reset. Tried with and without Wifi after factory reset. I don't have a sim for it yet. So can't get LTE.
Can't find a "CID code" list in your post. Do you mean a list with CID's that lets you know if your phone can be unlocked? I found my CID is allowed for unlocking on Motorola's site.
Do you know why a delay might work? You think there is a timer or something for unlocking?
Thanks
Click to expand...
Click to collapse
There's a link in my Bootloader unlock thread, to the official cid list, you likely have seen already.
I don't know if wifi/lte is needed just going by what has been reported in the forums for last few years.
You can wait or return the device, there isn't any other options that I know of.
sd_shadow said:
There's a link in my Bootloader unlock thread, to the official cid list, you likely have seen already.
I don't know if wifi/lte is needed just going by what has been reported in the forums for last few years.
You can wait or return the device, there isn't any other options that I know of.
Click to expand...
Click to collapse
How many days should I wait before returning the phone? Is there any way to know before buying which ones are bootloader unlocked?
dary1361 said:
How many days should I wait before returning the phone? Is there any way to know before buying which ones are bootloader unlocked?
Click to expand...
Click to collapse
I've seen anywhere from mins to a couple of days reported, No pattern that I can see.
Factory reset, and connecting to the internet seem to help.
You could try Flash rescue with LMSA, but I haven't seen replies that helps.
If the CID is good, and you can get the unlock code from moto site, I don't know what else could be the issue.
sd_shadow said:
I've seen anywhere from mins to a couple of days reported, No pattern that I can see.
Factory reset, and connecting to the internet seem to help.
You could try Flash rescue with LMSA, but I haven't seen replies that helps.
If the CID is good, and you can get the unlock code from moto site, I don't know what else could be the issue.
Click to expand...
Click to collapse
So after three days, I did another factory reset. Nothing changed. I then used the KingRoot app. I clicked on Root, it didn't give me a confirmation. But when I went to the Developer Settings I could enable "OEM unlocking"!!! I then used <fastboot oem unlock "key"> on the bootloader and the device is unlocked now. Can't find twrp or any ROMs for this device though
I can confirm a three day time gate on the Moto G Play 2021 I got through T-Mobile Monday. The OEM Unlock has been greyed out since I first booted. Today, Thursday, after the 72 hour window, the toggle became accessable.
dary1361 said:
I bought a Moto G Play 2021 unlocked from best buy yesterday. I can't enable "OEM unlocking" in Developer Settings. It is grayed out.
I factory reset a few times.
The phone CID is listed as a phone that can be unlocked on the Motorola site. I got the unlocking key from the Motorola site through a process that sends an email out with the key. Then I run <fastboot oem unlock "key">, but I get
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
FAILED (remote: '')
fastboot: error: Command failed
I don't think any fastboot command will work as long as the "OEM unlocking" is grayed out and disabled in settings.
Called Motorola. They offer no help.
I'm new to custom ROMs and having a hard time. Any advice is appreciated. Thanks
Click to expand...
Click to collapse
Is it a Verizon phone asking because since Verizon doesn't allow bootloader to be unlocked it could be reason why
sd_shadow said:
I've seen anywhere from mins to a couple of days reported, No pattern that I can see.
...
If the CID is good, and you can get the unlock code from moto site, I don't know what else could be the issue.
Click to expand...
Click to collapse
Weirdly (or absurdly), yesterday I found a Lenovo forum post that says it might take up to a week to get OEM Unlock. I posted on it (here) to see if anybody else has had the same experience that I'm still in the middle of -- THREE days, on WiFi, still no unlock.
Strange(r) thing is the "advice" from Moto/Lenovo in the link relates to a 3-year-old phone. I bought a Moto G6 (carrier-unlocked & BL-unlockable -6) in mint condition, updated to latest Pie (April 2020 security patch).
But maybe the G6/plus/play is just extra-odd? I've owned and rooted or unlocked 6-8 Moto phones (see my sig, not a complete list) and I've never in the past waited more than a few minutes to get OEM Unlock enabled. And all it took with my lady's Moto G Stylus '21 was making a WiFi connection, as has been super-typical for me.
I guess I'm just babbling out of frustration. Seems this mystery only gets weirder.
Edit to add, your last comment addresses one niddly little question I put forth in my post linked above . . . my CID (0x032) says the phone is unlockable, and I already got the unlock code from Moto. Is there ANY other detail, in getvar or anywhere, that might reveal that a phone is NOT unlockable?
Moondroid said:
Weirdly (or absurdly), yesterday I found a Lenovo forum post that says it might take up to a week to get OEM Unlock. I posted on it (here) to see if anybody else has had the same experience that I'm still in the middle of -- THREE days, on WiFi, still no unlock.
Strange(r) thing is the "advice" from Moto/Lenovo in the link relates to a 3-year-old phone. I bought a Moto G6 (carrier-unlocked & BL-unlockable -6) in mint condition, updated to latest Pie (April 2020 security patch).
But maybe the G6/plus/play is just extra-odd? I've owned and rooted or unlocked 6-8 Moto phones (see my sig, not a complete list) and I've never in the past waited more than a few minutes to get OEM Unlock enabled. And all it took with my lady's Moto G Stylus '21 was making a WiFi connection, as has been super-typical for me.
I guess I'm just babbling out of frustration. Seems this mystery only gets weirder.
Edit to add, your last comment addresses one niddly little question I put forth in my post linked above . . . my CID (0x032) says the phone is unlockable, and I already got the unlock link from Moto. Is there ANY other detail, in getvar or anywhere, that might reveal that a phone is NOT unlockable?
Click to expand...
Click to collapse
The CID is the only thing to look at, that I know of.
Usually, OEM unlock is available within 3 days, but some have reported a couple of weeks.
Factory Reset seems to help if it's been over 3 days, but you will need to reconnect to the internet.
sd_shadow said:
The CID is the only thing to look at, that I know of.
Usually, OEM unlock is available within 3 days, but some have reported a couple of weeks.
Factory Reset seems to help if it's been over 3 days, but you will need to reconnect to the internet.
Click to expand...
Click to collapse
Thanks man. I haven't tried FDR yet, afraid of starting the countdown all over again. But if I don't get unlock in the next day or two I'll give it a shot.
Edit-- I was wondering as much as anything if maybe this phone could be an unlockable Amazon variant that had been blasted with stock firmware to hide the fact. But I don't even know how that could be done.
Moondroid said:
Thanks man. I haven't tried FDR yet, afraid of starting the countdown all over again. But if I don't get unlock in the next day or two I'll give it a shot.
Edit-- I was wondering as much as anything if maybe this phone could be an unlockable Amazon variant that had been blasted with stock firmware to hide the fact. But I don't even know how that could be done.
Click to expand...
Click to collapse
If it was an Amazon version the CID would be different.
The getvar all will have the software channel and other info
Code:
fastboot getvar all
sd_shadow said:
If it was an Amazon version the CID would be different.
The getvar all will have the software channel and other info
Code:
fastboot getvar all
Click to expand...
Click to collapse
Ah ok. Yeah I ran getvar all yesterday, found the CID and confirmed I'm on RetUS channel. Much obliged sd_shadow, as always, you're a super-reliable source of help and info here on XDA.
Moondroid said:
Ah ok. Yeah I ran getvar all yesterday, found the CID and confirmed I'm on RetUS channel. Much obliged sd_shadow, as always, you're a super-reliable source of help and info here on XDA.
Click to expand...
Click to collapse
You're on RetUS so you should be good, if unlocking was blocked it would be the Amazon channel
Do you have gaumna?
Amazon isn't even listed on lolinet.
That doesn't mean there isn't an Amazon channel, but it's not likely.
https://mirrors.lolinet.com/firmware/moto/guamna/official/
sd_shadow said:
Do you have gaumna?
Click to expand...
Click to collapse
Nope, never even heard of it that I recall. What is it?
Moondroid said:
Nope, never even heard of it that I recall. What is it?
Click to expand...
Click to collapse
Code:
fastboot getvar product
sd_shadow said:
Code:
fastboot getvar product
Click to expand...
Click to collapse
Ooooh dang. I mangled this convo. Clarification, the Moto G Stylus (not Play) is my lady's phone. The phone I'm currently struggling with is a G6 (unlocked version XT1925-6). That one is Ali. Her Stylus is codename Minsk. I unlocked and rooted her Stylus (via Magisk patch) months ago, no problems there. Serious apologies for channeling down the wrong road in this thread.

Unable to unlock bootloader!!

Hi guys, how y'all doing?
I've been trying to unlock the bootloader of my phone a couple of months now and every single attempt is a failure. I've done all the steps right but, in the Motorola website I receive a message that my phone don't apply for unlocking the bootloader.
Anyone knows anything about this, if it can be bypassed somehow or if has anyway to contact Motorola to get any information about this issue.
Thanks in advance.
1Apokalypsis said:
Hi guys, how y'all doing?
I've been trying to unlock the bootloader of my phone a couple of months now and every single attempt is a failure. I've done all the steps right but, in the Motorola website I receive a message that my phone don't apply for unlocking the bootloader.
Anyone knows anything about this, if it can be bypassed somehow or if has anyway to contact Motorola to get any information about this issue.
Thanks in advance.
Click to expand...
Click to collapse
Well, I can think of a few reasons why you can't unlock your bootloader.
1. The most obvious one: you haven't enabled OEM unlocking under developer settings.
2. You're not using a retail device. Only retail devices can unlock BL AFAIK. Non-retail devices are those sold by carriers (AT&T, Verizon, whatever else).
3. Your bootloader is not unlockable, even if its retail.
The 1st problem is easy to solve and I won't discuss it.
The other two are stored as variables on your bootloader and can be checked with the "fastboot getvar [x]" command, where [x] is the variable name.
The variables of interest here are:
1. "ro.build.version.full" - this tells if device is retail or not. It should return something like "retail.en.US" or "retail.xx.XX", depends on region.
2. "cid" - I have no idea cid stands for, but I think it's related to bootloader type.
3. Be aware that I don't know if the 1st variable has the same name on all motorola devices. In case of doubt, use "fastboot getvar all" to list all variables, then you can check manually.
Nowadays, it's not common for Motorola devices to have locked cids. In Lollipop/Marshmallow days, some devices had that issue where it was retail but impossible to unlock due to cid. The un-unlockable cids should be the same for all devices but you'll have to research, I don't remember which is which anymore.
SUMMARY:
1. check the developer setting "Allow OEM unlocking". It's a switch. If it's off, turn it on and you'll be able to unlock the BL
2. If that doesn't work, check if your phone is a retail model. If not, you're out of luck.
3. If it is retail and you can't unlock it, you are either providing the wrong unlock code to fastboot, or you have an unlockable cid, in which case you're also out of luck.
[edit]
Forgot to mention this, if your device has a mediatek CPU/SoC, forget about it, they're impossible to unlock too.
[edit 2]
I found the cid list: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/3222809
freeZbies said:
Well, I can think of a few reasons why you can't unlock your bootloader.
1. The most obvious one: you haven't enabled OEM unlocking under developer settings.
2. You're not using a retail device. Only retail devices can unlock BL AFAIK. Non-retail devices are those sold by carriers (AT&T, Verizon, whatever else).
3. Your bootloader is not unlockable, even if its retail.
The 1st problem is easy to solve and I won't discuss it.
The other two are stored as variables on your bootloader and can be checked with the "fastboot getvar [x]" command, where [x] is the variable name.
The variables of interest here are:
1. "ro.build.version.full" - this tells if device is retail or not. It should return something like "retail.en.US" or "retail.xx.XX", depends on region.
2. "cid" - I have no idea cid stands for, but I think it's related to bootloader type.
3. Be aware that I don't know if the 1st variable has the same name on all motorola devices. In case of doubt, use "fastboot getvar all" to list all variables, then you can check manually.
Nowadays, it's not common for Motorola devices to have locked cids. In Lollipop/Marshmallow days, some devices had that issue where it was retail but impossible to unlock due to cid. The un-unlockable cids should be the same for all devices but you'll have to research, I don't remember which is which anymore.
SUMMARY:
1. check the developer setting "Allow OEM unlocking". It's a switch. If it's off, turn it on and you'll be able to unlock the BL
2. If that doesn't work, check if your phone is a retail model. If not, you're out of luck.
3. If it is retail and you can't unlock it, you are either providing the wrong unlock code to fastboot, or you have an unlockable cid, in which case you're also out of luck.
[edit]
Forgot to mention this, if your device has a mediatek CPU/SoC, forget about it, they're impossible to unlock too.
[edit 2]
I found the cid list: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/3222809
Click to expand...
Click to collapse
Thanks for all the info.
1. I liked that you mentioned the "OEM Unlocking" switch, but I'm not a total dummy, it's turned on lol.
2. I don't believe that my model is one of those sold by carriers, at least afaik.
3. I will try to get the variables and look it up, but I'm feeling that I'm out of luck already.
It's the Qualcomm version of the One Fusion+
1Apokalypsis said:
Thanks for all the info.
1. I liked that you mentioned the "OEM Unlocking" switch, but I'm not a total dummy, it's turned on lol.
2. I don't believe that my model is one of those sold by carriers, at least afaik.
3. I will try to get the variables and look it up, but I'm feeling that I'm out of luck already.
It's the Qualcomm version of the One Fusion+
Click to expand...
Click to collapse
If it's the qualcomm version and it doesn't unlock it must be bc it must be either bc it is not retail or cid. If you're using a retail phone and cid is unlockable then keep trying/check unlock code/try asking for it again, whatever, it should work.

Question How do I unlock the bootloader for Nokia X10?

Question in title, so far I cannot found anything to solve this problem, not to mention Nokia does not offer official bootloader unlocking
Perhaps @hikari_calyx knows
mingkee said:
Perhaps @hikari_calyx knows
Click to expand...
Click to collapse
are you actually sure? like, Nokia just doesn't let you unlock their phones' bootloader, plus he doesn''t have my device, so how is he able to develop a tool to unlock it?
AltFantasy said:
are you actually sure? like, Nokia just doesn't let you unlock their phones' bootloader, and I actually asked someone on Discord if there's another way, and they said I need to use the EDL tool with a flash file that contains an unlock key, but both I (and they) do not know how to make the file
Click to expand...
Click to collapse
The poster found a patch of bootloader and I used it to unlock 8.3 bootloader and eventually rooted it.
mingkee said:
The poster found a patch of bootloader and I used it to unlock 8.3 bootloader and eventually rooted it.
Click to expand...
Click to collapse
cool, but there's no support for the Nokia X10, it's just released last June, and the poster might not support my phone
mingkee said:
The poster found a patch of bootloader and I used it to unlock 8.3 bootloader and eventually rooted it.
Click to expand...
Click to collapse
Well, apparently they do not support my model (which is the X10). Their tool can only detect the phone, not unlock its bootloader
Well, Nokia/HMD wants to have their phones and tablets deadlocked, and 8.3 is my only and final Nokia Android phone.
No more.
Good Morning,
I have arrived at this thread looking for how to unlock the bootloader of my Nokia X10/X20 for later rooting it.
It seems that there is no way to do it.
To do Root I have found this link (is in Spanish): https://www.ayudaroot.com/root/nokia/como-hacer-root-al-nokia-x10/
The option «Enable OEM unlocking», comes in gray and is not accessible, with which I have not been able to apply this solution.
I have found this other article: How to Unlock Bootloader on Any Nokia Smartphone.
Someone has tried?
If the answer is affirmative, does it work?
If nobody has tried it, do you think it can work?
All the best
gonzo1963 said:
Good Morning,
I have arrived at this thread looking for how to unlock the bootloader of my Nokia X10/X20 for later rooting it.
It seems that there is no way to do it.
To do Root I have found this link (is in Spanish): https://www.ayudaroot.com/root/nokia/como-hacer-root-al-nokia-x10/#comment-41075
The option «Enable OEM unlocking», comes in gray and is not accessible, with which I have not been able to apply this solution.
I have found this other article: How to Unlock Bootloader on Any Nokia Smartphone.
Someone has tried?
If the answer is affirmative, does it work?
If nobody has tried it, do you think it can work?
All the best
Click to expand...
Click to collapse
Nope, the "buying unlock bootloader keys" (I meant the thing in the "How to Unlock Bootloader on Any Nokia Smartphone" article, the official way also does not work anymore, due to the site is dead) way does not work on the Nokia X10/20 (the creators of those keys confirmed with me that it's literally impossible to unlock those phones and potentially any future Nokia phones).
The "Enable OEM unlocking" should not be not accessible, my Nokia X10 does not have that option greyed out.
About the tool used in the Spanish site? I'm not so sure about whether it will work or not. The tutorial video shows a different phone, but it seems so legit. Try it at your own risk, I guess.
AltFantasy said:
Nope, the "buying unlock bootloader keys" (I meant the thing in the "How to Unlock Bootloader on Any Nokia Smartphone" article, the official way also does not work anymore, due to the site is dead) way does not work on the Nokia X10/20 (the creators of those keys confirmed with me that it's literally impossible to unlock those phones and potentially any future Nokia phones).
The "Enable OEM unlocking" should not be not accessible, my Nokia X10 does not have that option greyed out.
About the tool used in the Spanish site? I'm not so sure about whether it will work or not. The tutorial video shows a different phone, but it seems so legit. Try it at your own risk, I guess.
Click to expand...
Click to collapse
Good morning,
Thank you very much for the answer, but I inform you:
My phone is new, just arrived from the provider (Nokia directly).
-Modelo: TA1332.
-Compilation 00WW_1_070.
-Android 11.
-Actualization May 5, 2021
I have not modified anything, and I assure you that the «Enable OEM Unlocking» option, is gray and is not accessible.
A rectification, I think.
The link in Spanish: https://www.ayudaroot.com/root/nokia/como-hacer-root-al-nokia-x10/#comment-41075
In the article, not in the video; It refers to a Qualcomm chip, but requires that the "Enable OEM Unlocking" option is unlocked.
Three questions apart:
1.- Is there any way to root this smartphone?
2.- Is this option valid to make a backup of the ROM?: [Tutorial] How to use Miracle Box to backup Qualcomm Android firmware
3.- And is it to restore the ROM?: [Tutorial] How to use Miracle Box / Thunder to flash firmware to Qualcomm devices
All the best
gonzo1963 said:
Good morning,
Thank you very much for the answer, but I inform you:
My phone is new, just arrived from the provider (Nokia directly).
-Modelo: TA1332.
-Compilation 00WW_1_070.
-Android 11.
-Actualization May 5, 2021
I have not modified anything, and I assure you that the «Enable OEM Unlocking» option, is gray and is not accessible.
A rectification, I think.
The link in Spanish: https://www.ayudaroot.com/root/nokia/como-hacer-root-al-nokia-x10/#comment-41075
In the article, not in the video; It refers to a Qualcomm chip, but requires that the "Enable OEM Unlocking" option is unlocked.
Three questions apart:
1.- Is there any way to root this smartphone?
2.- Is this option valid to make a backup of the ROM?: [Tutorial] How to use Miracle Box to backup Qualcomm Android firmware
3.- And is it to restore the ROM?: [Tutorial] How to use Miracle Box / Thunder to flash firmware to Qualcomm devices
All the best
Click to expand...
Click to collapse
Apparently, the creators of the site that sells bootloader unlocking keys for Nokia phones said that you should ignore sites like the Spanish link, because those websites write similar content for every device that exists and just replace the device name and publish it again, then again for another device. But I guess you can try using it and see, I guess?
For the first question, I don't think you can root the phone with Magisk? You need some files inside the ROM file, but there's no ROM files for Nokia X10/20.
For the second and third question, I do not know if the tool even works. I do ask the creators of that site (again), and I quote:
I don't think they will work. The only way to trigger EDL on the device would be to disassemble and then short the testpoint to trigger EDL. But what next? What do you aim to do while in EDL mode?
We do not know which bytes are written on the chip that remembers the unlocked status. So, even in EDL mode, there isn't much that we can tinker and re-write to the device. I am also unsure if the user firmware that hmd ships to the Nokia Care includes EDL programmer, they never did for the Nokia 7.2 (the last Nokia device I really tried to play around with). Without the programmer, none of the EDL flash tools will work and we can't load just any programmer. It has to be signed by the OEM. A wrong/invalid/modified firehose programmer can put the device into a non-recoverable state.
HMD hasn't done much magic into making the phones more appealing to the buyers. But they have money and time to make more mess behind the scenes to make their devices more secure (which they think is better).
Sorry for the rant, but there's no meaningful ways to unlock the Nokia X10/20 and possibly any forthcoming phone.
Click to expand...
Click to collapse
In conclusion: It's impossible, but you can try? (Try it at your own risk of course, you could brick the whole thing, and nothing will fix it.) I do not even know if it's possible or not, so... eh?
gonzo1963 said:
Good morning,
Thank you very much for the answer, but I inform you:
My phone is new, just arrived from the provider (Nokia directly).
-Modelo: TA1332.
-Compilation 00WW_1_070.
-Android 11.
-Actualization May 5, 2021
I have not modified anything, and I assure you that the «Enable OEM Unlocking» option, is gray and is not accessible.
A rectification, I think.
The link in Spanish: https://www.ayudaroot.com/root/nokia/como-hacer-root-al-nokia-x10/#comment-41075
In the article, not in the video; It refers to a Qualcomm chip, but requires that the "Enable OEM Unlocking" option is unlocked.
Three questions apart:
1.- Is there any way to root this smartphone?
2.- Is this option valid to make a backup of the ROM?: [Tutorial] How to use Miracle Box to backup Qualcomm Android firmware
3.- And is it to restore the ROM?: [Tutorial] How to use Miracle Box / Thunder to flash firmware to Qualcomm devices
All the best
Click to expand...
Click to collapse
Also, next time you buy a phone, just go buy a Samsung/Xiaomi or whatever brand that do support unlocking their phones' bootloader and pray that the phone you bought in the future got tons of custom ROMs ported to it or something, Nokia thinks that locking their phones' bootloader will make those phones more secure, which is purely bull****. If you ABSOLUTELY have to buy a Nokia phone however, go buy an older one, cause the site with unlock keys only support those old phones, and it might be impossible to even unlock new phones coming from Nokia in the future.
AltFantasy said:
Also, next time you buy a phone, just go buy a Samsung/Xiaomi or whatever brand that do support unlocking their phones' bootloader and pray that the phone you bought in the future got tons of custom ROMs ported to it or something, Nokia thinks that locking their phones' bootloader will make those phones more secure, which is purely bull****. If you ABSOLUTELY have to buy a Nokia phone however, go buy an older one, cause the site with unlock keys only support those old phones, and it might be impossible to even unlock new phones coming from Nokia in the future.
Click to expand...
Click to collapse
Good afternoon,
Thank you very much for all the information you have given me.
It has no solution, I bought an X10 and an X20, because they have Android One and will have updates for 3 years.
I thought I could unlock it and do root, and I see that it is impossible or it is very difficult.
All the best
gonzo1963 said:
Good afternoon,
Thank you very much for all the information you have given me.
It has no solution, I bought an X10 and an X20, because they have Android One and will have updates for 3 years.
I thought I could unlock it and do root, and I see that it is impossible or it is very difficult.
All the best
Click to expand...
Click to collapse
Wait, you bought both? Well, if you're trying to root them, then too bad, it's literally impossible. But if you're just using both phones normally, I would say: They're actually pretty good! The specs are great for medium gaming, the build quality is really nice, the cameras are not bad honestly. They're slightly overpriced, but they felt nice enough to use daily. Too bad Nokia ruined these phones with the bootloader unlocking problem though, and I swear I'll never buy a Nokia again, cause of this problem, even though they might be one of the best phones I've ever used.
Good evening,
I have tried to do what they explain in the article in Spanish: https://www.ayudaroot.com/root/nokia/como-hacer-root-al-nokia-x10/ and it has been impossible to do anything.
I have found the following problems:
1.- The option "Enable OEM unlocking", comes in gray and is not accessible on the smartphone.
2.- You can not extract the "boot.img" file, because at the link that explains how to do it: https://www.ayudaroot.com/actualizar/alternativa-para-conseguir-la-rom-de-un-telefono-movil/ do not explain how to do it for this smartphone, which is "Qualcomm", not "MTK"; with which it is impossible to extract it.
3.- The "Qualcomm" and «ADB» drivers that are installed with the application are not worth connecting the Nokia X10 to the computer, I had to uninstall them so that the computer itself detects the smartphone.
4.- You can not unlock the bootloader in the way they explain it, so nothing can be done.
5.- The video of the end still confuses more, it is not for this smartphone or a similar one.
Therefore, the item is not useful.
Better forget it and not waste time.
Greetings
gonzo1963 said:
Good evening,
I have tried to do what they explain in the article in Spanish: https://www.ayudaroot.com/root/nokia/como-hacer-root-al-nokia-x10/ and it has been impossible to do anything.
I have found the following problems:
1.- The option "Enable OEM unlocking", comes in gray and is not accessible on the smartphone.
2.- You can not extract the "boot.img" file, because at the link that explains how to do it: https://www.ayudaroot.com/actualizar/alternativa-para-conseguir-la-rom-de-un-telefono-movil/ do not explain how to do it for this smartphone, which is "Qualcomm", not "MTK"; with which it is impossible to extract it.
3.- The "Qualcomm" and «ADB» drivers that are installed with the application are not worth connecting the Nokia X10 to the computer, I had to uninstall them so that the computer itself detects the smartphone.
4.- You can not unlock the bootloader in the way they explain it, so nothing can be done.
5.- The video of the end still confuses more, it is not for this smartphone or a similar one.
Therefore, the item is not useful.
Better forget it and not waste time.
Greetings
Click to expand...
Click to collapse
Weird, my OEM unlocking is not greyed out.
jukyO said:
Weird, my OEM unlocking is not greyed out.
Click to expand...
Click to collapse
mine too, but then it's a useless feature anyway, cause Nokia does not let anyone to unlock its phones' bootloaders
jukyO said:
Weird, my OEM unlocking is not greyed out.
Click to expand...
Click to collapse
AltFantasy said:
mine too, but then it's a useless feature anyway, cause Nokia does not let anyone to unlock its phones' bootloaders
Click to expand...
Click to collapse
Good Morning,
After installing all security updates, it has also been made accessible.
It is no longer gray, but it does not work for nothing, since there is no way to unlock it.
Regards
gonzo1963 said:
Good Morning,
After installing all security updates, it has also been made accessible.
It is no longer gray, but it does not work for nothing, since there is no way to unlock it.
Regards
Click to expand...
Click to collapse
also, I think you should try contacting their customer service, and hope that they'll accept or something. If not, keep on annoying them with the "Can you unlock my phones' bootloaders?" question, and see if they will answer or not.
Hey brothers , am a random guy looking forward to get my brand new Nokia x10 soon. And according to all paragraphs I read above it seems the main thing I need from this device apart from daily usage is inaccessible which it ""unlocking the bootloader"* But am not totally sure if it's still impossible because it's almost a year since you're conversing and it seemed to be impossible according to what I've looked at in your Conversations. Back to the topic- I got a Nokia service-center in my area here so I need your advise if I'll be able to take there the Nokia x10 and they unlock the bootloader "Incase I buy it" on their end because there have access to everything I assume whereas they're working for Nokia but it looks risky for me to get a device before am sure if it'll go up with what I need from it.......In conclusion if any of you knows a method to unlock the bootloader currently "because it's almost a year when it was impossible". You may advise me before making the mistake I'll regret. Goodnight

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