Hello guys, this is my first post so please forgive me if I'm gonna ask a dumb question.
My situation is I switched from OTA beta ROM to the MIUI 10 stable ROM after it resets my phone the first screen that pops up was "This device is locked" / "This device is associated with an existing MI Account. For security reasons, you need to enter the password to verify the device".
Heres what I did.
1. I open the wifi settings to sign in to my wifi connection
2. I click to the "Activate this device" button. Then it put me where I should put the password. Note: there's no tab or box for the username or MI Account ID.
3. I entered the password of my MI Account. Note: I save it on my computers sticky note so I'm sure I entered the right one.
After those 3 steps, the system says "Couldn't verify MI account ID. Invalid username or password.". So at first I was puzzled so tried to do it 3 times and I turned off the hide password function to make sure that im entering the right password. But after many times of trying, I still can't log in. Then I tried going to "Forget Password".
Heres what happened.
1. It asks me the email address that I used for my MI Account.
2. After I submitted it, it says that they will send an Account Verification Code to my email. Note: I did change the password for my MI Account before this incident so I'm sure that I'm using the same email address on my MI Account.
3. Then I went to my email account but I didn't receive any email after checking everything i.e "Spam and etc.".
4. I thought I did a mistake so I tried it again(Sending the verification code to my Email) but I still received nothing to the point that I've used all my attempts and I can't do it again for 24hrs.
So I tried to log in my MI Account on my desktop because I always save the passwords on the browser to check if I can log in or I cant. So when after trying it says the same thing that the password is incorrect. So I went on my browsers setting and went to "Password" and there I found the saved "Password for my MI Account". So when I turned off the hide password function it shows me that the password I entered on my phone is the same password saved on my computer's browser for my MI Account. So I tried to click the password on my computer's browser hoping that it will direct me to my mi account webpage, But after clicking it, it sends me to an empty page with this "{"result":"error","reason":"expires_in参数不能为空","code":10016,"description":"缺失必选参数"}" .
I really don't know what to do. I tried doing the hard reset option. I wiped my data and then Reboot my device. But even after doing all that it always sends to the "This device is locked".
Im really out of ideas this is my only phone so I was really a bit frustrated and stressed out for not being able to use it. So id like to ask for your guy's help. I hope you can help me with my problem. Even if not I still want to thank you all for spending time to read my post.
I'm having the same problem, did you get a solution?
And I'm having the same problem with my brand new Redmi Note 8 Pro. I think I've changed my password almost 10 times but still, the problem persists.
After setting a super easy passwrod like "J12345678" my problem solved! xiomi really sucks!
Related
Hi. It's little long but important info..
I was a problem twice with the password on lock screen.
I have the device 6 months in approx.
One week after purchase I was make reboot to device. And when it's came to login screen and I used my password I get message of incorrect password. And it's was the password (doesn't change..). No one can help me. The store wanted make a full wipe in lab and it's need some days. Finally I used Google account. And used the lost device and remove data. The device make reboot. And want password of mi account. Insert it and it's was OK.
I was remembered to correct password. But anyway decided change method to the points on screen and make something easy. And write it on note in safe place. Before some weeks it's happened again. After reboot I got message. Incorrect password.. Thus time I was data on device. And not all have backup. So I was try more.. Local stores. Net. Accounts (Google and MI) and nothing.
I was retried some times the password and same message. Wrong. And I was checked it in note. Same password.
After some passwords the device locks for 30 minutes. I was try to escape from this and try reboot again. Doesn't help. After talks with some people's. It's looks lost. So I left it.
When the 30 minutes end. I think.. Try again. And it's work!! With same password. After that I was retry lock and open again. And reboot. And all is OK..
So I am askwhat happened?! Have option that the device 'forget' his password? Now I am without password to make sure with it. But I want password. Normal password..
It's happen for someone or known problem?
The rom is global and stable. Add picture
Nothing?
Was new update today. But in details have nothing about this
I lost my redmi 6 pro account password please help
After installing new rom (EU, Stock) i'm not able to sign in my account due to device security info (It says couldn't check device security info) And my device is totally locked.
Last day it was normal.
have you checked your internet connection, and give more info regarding it
Same Here! After flashing another MIUI Rom it won't let me log in into my mi account for the same reason.
But I have also noticed that I am not able to log in into my account from my computer via the browser. Mi Cloud should be accessible via https:// i.mi. com. But - surprise, surprise - it fails also due to a connection error (http 408?).
So I guess, we just have to wait for a fix on Xiaomi's side? Can anybody confirm my observations?
MyNameIsRage said:
have you checked your internet connection, and give more info regarding it
Click to expand...
Click to collapse
I can tell you more. I can't not quit account on old Redmi Note 4 due to network error, can't login on new Redmi Note 4X just by "Authentication error", and even get both them locked after reset the first one. And now I wait for resolution of their problems to get both devices unlocked.
I even wrote support, they told me "we have this issue and working on it". Recommended me try to login after few hours.
i have waited for 16 hours and the problem is still there. Sad!
Server Down
thedark2093 said:
After installing new rom (EU, Stock) i'm not able to sign in my account due to device security info (It says couldn't check device security info) And my device is totally locked.
Last day it was normal.
Click to expand...
Click to collapse
My friend have posting this problem on MIUI Official Forum, and they Dev said it was because server down and will be fix soon
So just wait, or you can back to any custom ROM till this problem fixed
This bug has been confirmed, and they are working on it. Check here: http://en.miui.com/thread-1450041-1-1.html
Can't sign in into MI account
Jeezh said:
Same Here! After flashing another MIUI Rom it won't let me log in into my mi account for the same reason.
But I have also noticed that I am not able to log in into my account from my computer via the browser. Mi Cloud should be accessible via https:// i.mi. com. But - surprise, surprise - it fails also due to a connection error (http 408?).
So I guess, we just have to wait for a fix on Xiaomi's side? Can anybody confirm my observations?
Click to expand...
Click to collapse
Am also in the same shoe as urs, pls a solution should be provided as i cant use the phone for anything, and am loosing out most of my business transactions because I use my phone to transact my business. PLS XIAOMI INC. RECTIFY THIS PROBLEM FROM YOUR END, I cant login on phone and can't login via web, saying too many login attempts even after 24hrs, same issue. one more thing, there should be an active email support for users to contact
Hello my mi accout is happens "Couldn't check device security info". I can't log into my mi accout and skip it too. Please help!
thedark2093 said:
After installing new rom (EU, Stock) i'm not able to sign in my account due to device security info (It says couldn't check device security info) And my device is totally locked.
Last day it was normal.
Click to expand...
Click to collapse
I have the same problem now, do we happen to have a solution for this now?
my account.xiaomi.com error was Couldn't sign in (undefined). Had to provide different email address (domain).
incredibly could not sign after many tries:
- success but email never arrived via VPN IP to normal email accounts
- "Couldn't create account, try again later" from Tor IP
- "Couldn't sign in (undefined)" with email from domain they can't recognize (domain is not .com etc)
- "Couldn't sign up(undefined)" when using temporary email from their known list
- success with a fake gmail account (standalone, not "connected") via VPN IP
but then again, can't login Mi Home.. this company sucks.
Junaidh junu said:
Hello my mi accout is happens "Couldn't check device security info". I can't log into my mi accout and skip it too. Please help!
Click to expand...
Click to collapse
maybe we have to use redmi website 1st, and then get the account verification and then we log, and get username / account number from mi account , and then applicate-that username number and password to log-in..
i hope you succeed as i am...
adiyugo said:
maybe we have to use redmi website 1st, and then get the account verification and then we log, and get username / account number from mi account , and then applicate-that username number and password to log-in..
i hope you succeed as i am...
Click to expand...
Click to collapse
I don't know what are you talking about but please explain in more detail it may help many people having the same problem including me
Click on "Forgot Password" and then press "Skip" button.
voila
Junaidh junu said:
Hello my mi accout is happens "Couldn't check device security info". I can't log into my mi accout and skip it too. Please help!
Click to expand...
Click to collapse
U can skip it by forgot password
1. You need to have a TWRP
2. Using the same rom/fastboot rom, search for the persist.img
3. Copy persist.img to root of the device
4. Boot into recovery (TWRP)
5. On Advanced Terminal type this
simg2img /sdcard/persist.img /sdcard/persist_EXT4.img
then type this
dd if=/sdcard/persist_EXT4.img of=/dev/block/bootdevice/by-name/persist
Reboot
I updated Poco F1 with MIUI 10.1 over standard OTA update. After the update, it asked for my encryption password. When I enter it, it said password was correct, but data was corrupted, so I needed to reset the device (It only had reset button). I tapped the reset button.
After the reset, I was asked Mi Account password because the device was associated with a Mi Account. Fine. I connected with WiFi and logged in with Mi Account successfully.
Now, the setup began. During the setup process, it is asking for a numeric pin. The title of the screen says "Re-enter your password". What should I enter here? The keyboard that opens is a number pad, so I can't enter other characters. My previous device password was not fully numeric. My Mi account password is also not numeric. My Google account password is also not numeric. What should I enter here?
Please help out me. I have single phone and I am stuck
If your password was a pattern and not a pin, then just imagine the numeric pad numbers as dots of the patterns lock screen then press the numbers on this numeric pad accordingly to draw your pattern using these numbers.
Follow this link to see what I mean
http://en.miui.com/thread-324522-1-1.html
Sent from my POCOPHONE F1 using Tapatalk
During the setup process, it will asked for Google account, skip it, then will asked you to activate mi account if you had previously login to miui.
mohit4221 said:
I updated Poco F1 with MIUI 10.1 over standard OTA update. After the update, it asked for my encryption password. When I enter it, it said password was correct, but data was corrupted, so I needed to reset the device (It only had reset button). I tapped the reset button.
After the reset, I was asked Mi Account password because the device was associated with a Mi Account. Fine. I connected with WiFi and logged in with Mi Account successfully.
Now, the setup began. During the setup process, it is asking for a numeric pin. The title of the screen says "Re-enter your password". What should I enter here? The keyboard that opens is a number pad, so I can't enter other characters. My previous device password was not fully numeric. My Mi account password is also not numeric. My Google account password is also not numeric. What should I enter here?
Please help out me. I have single phone and I am stuck
Click to expand...
Click to collapse
Sent from my POCOPHONE F1 using Tapatalk
timberwolf60 said:
During the setup process, it will asked for Google account, skip it, then will asked you to activate mi account if you had previously login to miui.
Sent from my POCOPHONE F1 using Tapatalk
Click to expand...
Click to collapse
Thank you for reply. Before asking Google account it is asking MI account login and I logged in successfully with MI account credentials. After MI login then asking google account, I skipped this steps the asking re-enter password pin.
mohit4221 said:
Thank you for reply. Before asking Google account it is asking MI account login and I logged in successfully with MI account credentials. After MI login then asking google account, I skipped this steps the asking re-enter password pin.
Click to expand...
Click to collapse
If you have a local backup, just restored it. Hope your problem solved. Also wishes some experts here maybe they can help you. Good luck.
Sent from my Redmi 3S using Tapatalk
Did you find any solution?
I raise my case in the reports of miui bugs, but they still do not give me a solution
I am having the same problem. After installed the stable update, when i turned off the phone and turned on again it said that my data was corrupted and a single button wipe data was on the screen. After that the same things
Asked for password during reset
Asked for MIUI Account
Asked for a digit password (saying, reenter your password)
And I Can't leave the screeen
Got it!
lelis718 said:
I am having the same problem. After installed the stable update, when i turned off the phone and turned on again it said that my data was corrupted and a single button wipe data was on the screen. After that the same things
Asked for password during reset
Asked for MIUI Account
Asked for a digit password (saying, reenter your password)
And I Can't leave the screeen
Click to expand...
Click to collapse
Maaaaan whataa hack
Follow the instructions:
1. On the screen of selecting WiFi network, select your network. Get connected.
2. Then hit "modify", and hit "change password" field.
3. Tap "show password" button, then type your phone number (or any other one).
4. Long tap and hit "call". A caller app is loaded.
5. Hit Save contact.
6. Tap the contact, then hit "share".
7. Choose Gmail app (note: adding Gmail account won't work from there, tried that).
8. Choose "Exchange". Type your email address (or any other one).
9. On the next screen (password selection), hit "select" to choose a certificate.
10. At this moment a device locking screen will be brought up. Change the lock to a PIN number.
!!!Voila!!!
11. Then go back to the beginning of the phone setup process and add Google account with no extra questions.
Thanks seva.lapsha
Source en.miui.com /thread-4719331-2-1.html
lelis718 said:
Maaaaan whataa hack
Follow the instructions:
1. On the screen of selecting WiFi network, select your network. Get connected.
2. Then hit "modify", and hit "change password" field.
3. Tap "show password" button, then type your phone number (or any other one).
4. Long tap and hit "call". A caller app is loaded.
5. Hit Save contact.
6. Tap the contact, then hit "share".
7. Choose Gmail app (note: adding Gmail account won't work from there, tried that).
8. Choose "Exchange". Type your email address (or any other one).
9. On the next screen (password selection), hit "select" to choose a certificate.
10. At this moment a device locking screen will be brought up. Change the lock to a PIN number.
!!!Voila!!!
11. Then go back to the beginning of the phone setup process and add Google account with no extra questions.
Thanks seva.lapsha
Source en.miui.com /thread-4719331-2-1.html
Click to expand...
Click to collapse
You sir, just saved my life.
https://i.imgur.com/cbo5EyG.jpg
Just unlocked the device and the device restarted but i'm confused what to do on this screen?
First option seems to require a phone number, but i don't have a xiaomi phone and im not sure i assigned my phone number to the mi account.
not sure what the wifi option does... it gives me a qr code but it doesn't seem to do anything from my note 9, besides change wifi?
Any help would be super, thanks!
nvm: first option was asking for your miui password...
Asks for your account.. doesnt have to br phone number, xiaomi accounts can also use email.. in my case it asked only password i think.
u just need enter your password without internet. Pass! :good:
Hi. Yesterday evening I decided to debloat the Mi 11 Lite phone using the ADB console. Unfortunately, I did not notice that the phone was logged in to the xiaomi account and probably because of that I cannot unlock the phone now (I deleted the Mi Account and Mi Cloud apps, among others). I now have a black screen with a padlock and a choices:
- activate the device
- wifi settings
and below is some unlock code that I do not know where to enter.
After selecting "activate the device" I have to enter the password to the xiaomi account. Unfortunately, after entering the password, the phone locks up again after a second, even though the password is correct. I logged into my xiaomi account via www on my computer and removed the device from the list (there was only one to choose from) but that didn't help either.
I wanted to reinstall deleted apps via adb, but can't - adb can't see the device, probably developer options have been disabled.
Windows also does not see the device, I cannot download photos, etc. So the device is visible, but after entering the phone icon it is empty.
What can I do? The phone wipe is really the last resort
There are two ways to unlock account lock
One way
Operate directly on this phone
1. Click "wifi settings" to connect a wifi or insert a SIM card
2. Click "activate the device" and enter the password of your Xiaomi account
3. Click the Activate button
Another way
Operate on the Xiaomi cloud service website
1. Log in to your Xiaomi account on this website
2. Click "Find My Device"
3. Tap your locked device
4. Click the "three dots" on the top right
5. Click "Turn off Find Device"
6. Click "wifi settings" to connect a wifi or insert a SIM card
7. If the device still appears locked, try restarting the device
Hi.
Thank you for time in helping me.
The first solution doesn't work for me. As I mentioned filling the correct password unlocks the phone only for one second. Second solution doesn't work either. I see location of the phone on the map, but there is no "turn off find my device" option. Instead there is "turn on" option
UPDATE!
Although there was "turn on option" in find my device section, I clicked it and phone location has been turned off! And then instantly the phone was unlocked! Thank you very much.
what if I forgot my password and I can't connect to MI cloud and the above screen is still on the home screen?
how, in that case, to activate the phone regardless of the fact that I don't have to save the account?
goran60 said:
what if I forgot my password and I can't connect to MI cloud and the above screen is still on the home screen?
how, in that case, to activate the phone regardless of the fact that I don't have to save the account?
Click to expand...
Click to collapse
I was able to use my second phone, where I also had Mi Accounts enabled, to change my forgotten password .
To authenticate, Xiaomi sent me the code by SMS to my previously registered phone number:
Bootloop Fastboot (stock) / Phone locked for security reason (Xiaomi.eu)
Xiaomi 11 Lite 5G NE (Lisa) Stock 12.5.8 EEA Bootloader unlocked, Orange Fox recovery and Magisk Canary 25.2 I was running the same set-up for a couple of months, by only updating when newer Magisk was released or some module. I never had any...
forum.xda-developers.com
You could probably also try to login via PC, and there should be a usual option like I forgot my password, that Xiaomi send you a link to your previously registered mail address, with a token to authenticate and for changing your password
thanks for the reply