Snapdragon S10/+/e owners please read: Possible bug with lag and stuttering - Samsung Galaxy S10 Guides, News, & Discussion

Guys, before you reply with any feedback, please read the following post and links in full. It would also help if you posted details of your device like the following, which is mine:
Model: SM-G9750 (Hong Kong S10+)
Build number: G9750ZHU1ASF1
Completely stock, no settings changed
Only YouTube Vanced installed (for testing purposes)
Click to expand...
Click to collapse
Summary: An intermittent stutter or lag (most notably during fullscreen 4K HDR playback, in my case) which only goes away when you activate certain screen recorder applications like Game Tools or AZ Screen Recorder.
Below is a list of posts that highlight this problem that I and a few others are experiencing. The common denominator here is the use of a screen recorder, which removes any present stutter or lag.
https://forum.xda-developers.com/s10-plus/help/lag-stutter-overall-choppy-t3914381
https://www.reddit.com/r/galaxys10/comments/btwfbl/anyone_experiencing_stuttering_or_frame_drops_on/
https://www.reddit.com/r/galaxys10/comments/b79cw3/is_snapdragon_really_that_much_worse_than_exynos/
https://www.reddit.com/r/galaxys10/comments/b4nftn/snapdragon_s10_laggy_on_4k_youtube_playback/ (video evidence of problem)
The following two are from myself. My problem is that all 4K HDR content (could extend to other formats also but I need to do more testing) is stuttering or dropping frames. Screen recorder on and boom - it's smooth.
https://www.reddit.com/r/galaxys10/comments/ch172q/snapdragon_owners_does_this_type_of_video_play/
https://forum.xda-developers.com/s10-plus/help/sm-g9750-video-playback-throttled-t3950757
The lag returns as soon as you deactivate screen recording, which suggests that this is either a bug with the CPU or GPU not being optimized or boosting its frequencies properly, leading to these stutters.
I've put Snapdragon in the title as these posts all appear to be from Snapdragon owners, whether it's the US or HK variant. I don't recall ever having this issue as a last generation S9 Exynos owner. If you are an S10/+/e Exynos owner and encountering this issue, you could still try using your phone normally, with a screen recorder active and then without, to see if there is any performance gain (as crazy as it sounds, it might actually make a difference).
Below is a test I'm using to demonstrate this problem. It involves installing apps (namely YouTube Vanced and either one of two screen recorders I've tested it with), so it's not the most convenient. If I find a better method, I will update the post accordingly.
You will need YouTube Vanced. I'm suggesting Vanced because the original YouTube app doesn't let you view at 4K resolution.
Firstly, open Vanced and tap the account icon in the upper right. Go to settings, Vanced settings, Video settings and then toggle Resolution Checks to ON. Refresh and restart the app.
Now open Game Launcher, tap the three dots in the upper right > Add apps and add YouTube Vanced to the list. We're doing this for the screen recording function which I'll mention later.
Note: if you don't have Game Launcher or Game Tools, you can try AZ Screen Recorder as an alternative. Nice Shot does not work.
Once that's done, here's a 4K 60fps clip for you to try. It should be easier to perceive any hiccups with the higher frame rate. Please set the resolution to 2160p (tap the three dots in the upper right) and watch in fullscreen / landscape orientation:
https://www.youtube.com/watch?v=LXb3EKWsInQ
Panning shots work best. For reference, see points 0:19, 0:46, 1:48, 2:14, 2:42, 3:04, 4:11 and 4:41 in the video. Does it look like it's stuttering or dropping frames intermittently?.
Now, swipe up from the bottom of the screen to show the navigation bar (you need the navigation bar enabled to use the recording function) and tap on Game Tools, which is the leftmost button. Tap Record.
While the screen is recording, are the stutters now gone? To my eyes, the video plays back perfectly while the recorder is active.
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Click to collapse
If you are not experiencing any such issues with your device, then congratulations, you have passed the test! Thanks for taking some of your time to provide valuable feedback :good:
Any non-constructive comments will be ignored and reported.

Yeah my S10 is crazy laggy, way laggier than my old S9+ ever was.
I still have it but I got a OnePlus 7 Pro instead of it, absolutely zero regrets. I'll try what you suggested, my lag also didn't go away after a factory reset. I'll reply again with the results.
---------- Post added at 02:10 ---------- Previous post was at 02:05 ----------
So my lag actually got way worse with screen recording, very stutter and no animations were smooth at all. The phone is a fresh install and I don't have a MicroSD card in it either.

Nope, no lag here and I would recognize it if I had it. I have to run a screen recorder from time to time and I see no difference with or without it. I have also never used One UI after the first 5 minutes of trying it. I also don't see enough people complaining to say this is a widespread problem.

Interceptor777 said:
Yeah my S10 is crazy laggy, way laggier than my old S9+ ever was.
I still have it but I got a OnePlus 7 Pro instead of it, absolutely zero regrets. I'll try what you suggested, my lag also didn't go away after a factory reset. I'll reply again with the results.
---------- Post added at 02:10 ---------- Previous post was at 02:05 ----------
So my lag actually got way worse with screen recording, very stutter and no animations were smooth at all. The phone is a fresh install and I don't have a MicroSD card in it either.
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Well that sucks, sorry to hear. Screen recording is the only fix from what I've found (if you could even call it a fix). I'm looking at the OP7P as a possible replacement, I don't think I can wait for an update that may or may not solve the problem.
Could I ask what was lagging specifically? Was it just the UI or video, or just everything in general?

Tel864 said:
Nope, no lag here and I would recognize it if I had it. I have to run a screen recorder from time to time and I see no difference with or without it. I have also never used One UI after the first 5 minutes of trying it. I also don't see enough people complaining to say this is a widespread problem.
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Click to collapse
It's not widespread, no, but I'm having it and so are a few other people. I only use Nova but One UI was no different so the launcher is not to blame, it's more likely an optimization issue that Samsung borked.
Should probably mention that I have the HK S10+, I don't know if it's particular to this model but the links in OP don't seem to suggest so.

cvat said:
Well that sucks, sorry to hear. Screen recording is the only fix from what I've found (if you could even call it a fix). I'm looking at the OP7P as a possible replacement, I don't think I can wait for an update that may or may not solve the problem.
Could I ask what was lagging specifically? Was it just the UI or video, or just everything in general?
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Click to collapse
Video playback is just fine, everything else is laggy. UI is a stuttery mess.

My S10 is not laggy, I don't know what others are seeing. I come from S7 Edge and S9, so I know how they feel.
Maybe we need to be more specific about our models when we talk. Mine is SM-G973U1 (unlocked US).
Standard UI, apps from the Google store only, developer mode active (for playing with Bluetooth codecs), build number G973U1UES1ASDB.

SoNic67 said:
My S10 is not laggy, I don't know what others are seeing. I come from S7 Edge and S9, so I know how they feel.
Maybe we need to be more specific about our models when we talk. Mine is SM-G973U1 (unlocked US).
Standard UI, apps from the Google store only, developer mode active (for playing with Bluetooth codecs), build number G973U1UES1ASDB.
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You're right. I'll include these details in the OP along with a small test to demonstrate what I'm experiencing. Also tried simplifying the post so that it's a little less sensationalist, seems to have annoyed the hell out of some people. Thanks for the advice!
This is mine by the way:
Model: SM-G9750 (Hong Kong S10+)
Build number: G9750ZHU1ASF1
Completely stock, no settings changed
Only YouTube Vanced installed (for testing purposes)
Click to expand...
Click to collapse
edit: updated OP

***UPDATE*** Okay now I've just encountered the strangest thing: When watching the video, if I keep my finger touching the screen (as in held down anywhere), the stutter goes away! The moment I lift my finger, it gets laggy again. Wtf is going on?
Before anyone asks, I'm caseless and have tried the Accidental touch protection and sensitivity options, those don't seem to do anything. Anyone able to explain what the real issue might be here?

Found a solution for me at reddit /r/galaxys10/comments/bgka23/lag_and_stuttering/
In short, you have to reboot after using DeX

Related

Video playback issue

Hey everyone!
I have already posted this issue in my device specific forum (which is the S6), but for a lack of views and replies, I am trying it in the general section too.
So! I am having an issue with my S6 that involves video playback in both youtube and whatsapp, and possibly other apps that I am not yet aware of.
In the youtube app, my phone will play audio, but i only get to see a black screen.
Sometimes, this even changes to showing a picture of the first frame with no sound (or anything happening) at all.
In whatsapp I can click on a video and it opens a player, but it doesn't play anything.
Instead, like sometimes in the youtube app, all I get is a picture of the first frame with nothing happening.
However! youtube works fine in the browser (both chrome and firefox, no issues), and i can watch my whatsapp video's from the gallery as normal too. (but it is still a BIG problem!!!!)
Also! Sometimes when I restart my phone, everything will work fine for a little while (usually for 5 minutes or so) but after a while, it will just break again and goes back to the problem described above.
Lastly! I know on other (samsung) roms that contain an app and framework file called minimode, removing the 2 will cause this exact issue, but these do not seem to be present on my phone. Simply injecting them from other roms won't magically solve it either. (Although I haven't actually found specific nougat versions of these files yet...)
I am experiencing this on different versions of the Stock S6 Nougat AND Marshmallow firmwares, even after full data wipes (including wiping the internal storage).
I have not tried flashing back to Lollipop, but I don't really wanna go down from nougat anyway, so it shouldn't be relevant.
As it does work some times, I find it hard to believe this is a hardware issue...
But I am completely clueless as to what I can do to fix it.
Any help, advice or insight in this issue is much appreciated
Please help me :crying:
Carpe-Dimi said:
Hey everyone!
I have already posted this issue in my device specific forum (which is the S6), but for a lack of views and replies, I am trying it in the general section too.
So! I am having an issue with my S6 that involves video playback in both youtube and whatsapp, and possibly other apps that I am not yet aware of.
In the youtube app, my phone will play audio, but i only get to see a black screen.
Sometimes, this even changes to showing a picture of the first frame with no sound (or anything happening) at all.
In whatsapp I can click on a video and it opens a player, but it doesn't play anything.
Instead, like sometimes in the youtube app, all I get is a picture of the first frame with nothing happening.
However! youtube works fine in the browser (both chrome and firefox, no issues), and i can watch my whatsapp video's from the gallery as normal too. (but it is still a BIG problem!!!!)
Also! Sometimes when I restart my phone, everything will work fine for a little while (usually for 5 minutes or so) but after a while, it will just break again and goes back to the problem described above.
Lastly! I know on other (samsung) roms that contain an app and framework file called minimode, removing the 2 will cause this exact issue, but these do not seem to be present on my phone. Simply injecting them from other roms won't magically solve it either. (Although I haven't actually found specific nougat versions of these files yet...)
I am experiencing this on different versions of the Stock S6 Nougat AND Marshmallow firmwares, even after full data wipes (including wiping the internal storage).
I have not tried flashing back to Lollipop, but I don't really wanna go down from nougat anyway, so it shouldn't be relevant.
As it does work some times, I find it hard to believe this is a hardware issue...
But I am completely clueless as to what I can do to fix it.
Any help, advice or insight in this issue is much appreciated
Please help me :crying:
Click to expand...
Click to collapse
Did you try updating the app used for playing video?
Augustoandro said:
Did you try updating the app used for playing video?
Click to expand...
Click to collapse
Yeah, all apps are up to date.
Thanks for the input tho

Z2 Play Oreo bugs list - what have you found ?

So, I updated my Moto to Oreo yesterday using fastboot method. Quick and painless process.
But after initial setup and check "what's new" I've noticed first bug. Then I thought : maybe we could make a list with all the bugs we spotted ?
Just in case, so maybe we could also keep track when (or if) they will be eliminated ?
So, put your findings there - but I propose that it should be done only by those who already tried factory reset on their phones or complete wipe during flashing. Just to avoid the bugs which come from previous setup leftovers on the phone.
So, my entry to the list is :
- when setting up ringtones - notifications, when I play the selected sound it's most often played back very quietly for the first time, the second time I click the same sound it's played back with normal volume.
By the way, the audio equalizer is working properly now - for me this was the most important change
Found a few.
- Sound glitch is still here, can be unnoticed, but I found a funny thing now. When playing music, with Spotify, YT or similar; you can get a weird glitch in where the sounds goes up and down fast. You need to stop the audio source, and wait few seconds to keep playing.
- Nav Bar, moves a lot so you can really notice when the icons are slightly up or down. I understand why; to avoid damaged pixels, but is funny.
- Nav Bar again. It can be unresponsive, needing to press it twice to allow usage. Solve for this was to start the Moto App, enable the fingeprint sensor and just disable again. It makes the nav bar Works normally then.
- EQ finally Works. But you need to get into a move few options unless is gonna be bass oriented even after you open the EQ settings, you would see a flat config, but the sound match a bass oriented way. Solve is just to mess aroung a Little until is working correctly.
- Moto App Launcher still stops working along with Google. Easy workaround is just Forcing Quit, and go back home. Other workaround for me was being in the Beta testing for the Google. alongside better performance and less problems with Moto App Launcher you can use the Pixel at Glance widget.
So far what I got
Hey there, I've got a few bugs to report to the INDIAN unit of MOTO Z2 PLAY 64GB 4G
1. I've MOTO Z PLAY too and i compared both the devices after the oreo update, in Z i can change the icon shape to round, circle square etc. But it's missing in the MOTO Z2 PLAY
2. I cannot make or receive calls using JIO 4G sim even though i can use this sim on another android mobile MOTO Z and can easily make and recieve calls from there, although the internet is working fine with. MOTO Z2 PLAY
Theae are the major 2 bugs I've found till now..
My Battery life is lower.
ive never seen Batterysaver orange until I updated. Now I have to dust off my TP mod.
Hey guys i need help, i have stock oreo on my Z2. After upgrading it was giving up some issue while on lockscreen and even delay in showing up moto display. then i format my phone and it all well, then i installed greenify and gave it access via adb commands, and the passing of lockscreen again start giving issues, i revoked the greenify commands and still it is giving the same lag on passing lockscreen and drlay in moto display to appear. Can i do something other than full format and without loosing my data.
Mine's performance and battery life have actually improved. I get 6+ hours battery life throughout the day, something I never got in nougat.
The only thing I've noticed is that the screen sometimes doesn't wake up when I pick up the phone, but it's very rare and it also happened to me in Nougat.
So far so good.
victorhbm15 said:
Mine's performance and battery life have actually improved. I get 6+ hours battery life throughout the day, something I never got in nougat.
The only thing I've noticed is that the screen sometimes doesn't wake up when I pick up the phone, but it's very rare and it also happened to me in Nougat.
So far so good.
Click to expand...
Click to collapse
Yeah, the battery is now amazing. First day i got 9h SOT and 20h total. With less usage I get 40 hours with 5,5h SOT! On Nougat it was like 24 hours and 6h SOT.
The only issue I have is that Moto Key force closes sometimes.
Is it normal, that gmail syncs like every 10 min. and that on Oreo this is shown in the Statusbar?
I've found the Nav Bar unresponsive, too.
q.snake said:
I've found the Nav Bar unresponsive, too.
Click to expand...
Click to collapse
Same here, went back to FP navigation, and that's a pain with Screen protector installed....
P2P feature
P2P feature not working for YouTube or Google map or any app
I also have this issue, PiP is not working for me, there is no option in settings for this but the specific for every app, and for all of them it is active. What I have noticed is that the camera image seems to be more "dusty" like with a higher ISO this did not happened with Nougat, I have not verified image results after photographs. I also have a very impressive battery life.
I don't think this counts as a bug, but it is something that is making me crazy since I upgraded to Oreo:
-"Ok Google" detection now only works when the screen is on (if "trusted voice" is on, it will work in the lockscreen, but never when the screen is off).
The option related to "Ok Google" detection changed from "anytime" to something that indicates that the screen has to be on. I had a Moto X (2013) some time ago, and something that I loved about that device was how I could ask google to do some things even if the screen was off. I loved that about my Moto Z2 Play running Nougat, and I didn't expect it to stop working like that with the upgrade.
Does anyone know if it is possible to make it work with the screen off like before? Thanks in advance!
Thank you so much for posting this, you saved me man! I was just about to tap update before i saw this post. The only reason i bought a Moto Z2 Play in the first place is because it was one of the few phones that allowed OK Google detection while the screen is OFF. Very sad to learn they removed this feature in Oreo, though now i think i understand why everyone is reporting better battery life. In Nougat a microphone was always listening for "OK Google" and thus constantly consuming a certain amount of power. According to your post this is seems to no longer be the case.
I doubt that this will ever be addressed so i won't be upgrading to Oreo, having to approach your phone for Google Assistant to acknowledge voice commands is unacceptable, and the fact that only some flagship phones allow it is an embarrassment.
ClowReedd said:
I don't think this counts as a bug, but it is something that is making me crazy since I upgraded to Oreo:
-"Ok Google" detection now only works when the screen is on (if "trusted voice" is on, it will work in the lockscreen, but never when the screen is off).
The option related to "Ok Google" detection changed from "anytime" to something that indicates that the screen has to be on. I had a Moto X (2013) some time ago, and something that I loved about that device was how I could ask google to do some things even if the screen was off. I loved that about my Moto Z2 Play running Nougat, and I didn't expect it to stop working like that with the upgrade.
Does anyone know if it is possible to make it work with the screen off like before? Thanks in advance!
Click to expand...
Click to collapse
Clear data of the Google App.
I'm on Oreo on the Z² Play and Ok Google works just fine with the screen off.
ClowReedd said:
I don't think this counts as a bug, but it is something that is making me crazy since I upgraded to Oreo:
-"Ok Google" detection now only works when the screen is on (if "trusted voice" is on, it will work in the lockscreen, but never when the screen is off).
The option related to "Ok Google" detection changed from "anytime" to something that indicates that the screen has to be on. I had a Moto X (2013) some time ago, and something that I loved about that device was how I could ask google to do some things even if the screen was off. I loved that about my Moto Z2 Play running Nougat, and I didn't expect it to stop working like that with the upgrade.
Does anyone know if it is possible to make it work with the screen off like before? Thanks in advance!
Click to expand...
Click to collapse
Also turn it on as a "Trust Agent" in settings-->security, if you have a screenlock.
You'll also find Moto Voice's Screen unLock activation there. if you use it.
I am scared of upgrading to Oreo since i have no sure way of knowing if i my phone will lose the ability to recognize "OK Google" when the screen is off. If i suffer the same fate as ClowReedd there would be no way for me to roll back and i would lose the functionality i bought this phone for in the first place. Motorola support is incapable of understanding the difference between a phone that can be unlocked with "OK Google" when the screen is completely off and a phone that can achieve the same only when you manually push the power button so you can see the lock screen. But to be fair there is no company in the world whose support is capable of understanding this, i had an extremely difficult time selecting a phone to purchase because of this. Multiple Samsung employees for example would either claim a certain Samsung model that i know has this capability doesn't have it, or claim that a phone that i know doesn't does. Google is also of no help, i have tried to find a list of phones with this capability and got nowhere. Most flagships have it( though some do not), but most midrange phones do not. Which is the only reason i bought a Moto Z2 Play.
Hopefully ClowReedd will respond whether or not clearing the Google app data fixes the issue, since if it doesn't nothing can be done. Google provides absolutely no support for it's assistant other than copy pasted responses online from what i have to assume are bots.
XDANooby said:
I am scared of upgrading to Oreo since i have no sure way of knowing if i my phone will lose the ability to recognize "OK Google" when the screen is off. If i suffer the same fate as ClowReedd there would be no way for me to roll back and i would lose the functionality i bought this phone for in the first place. Motorola support is incapable of understanding the difference between a phone that can be unlocked with "OK Google" when the screen is completely off and a phone that can achieve the same only when you manually push the power button so you can see the lock screen. But to be fair there is no company in the world whose support is capable of understanding this, i had an extremely difficult time selecting a phone to purchase because of this. Multiple Samsung employees for example would either claim a certain Samsung model that i know has this capability doesn't have it, or claim that a phone that i know doesn't does. Google is also of no help, i have tried to find a list of phones with this capability and got nowhere. Most flagships have it( though some do not), but most midrange phones do not. Which is the only reason i bought a Moto Z2 Play.
Hopefully ClowReedd will respond whether or not clearing the Google app data fixes the issue, since if it doesn't nothing can be done. Google provides absolutely no support for it's assistant other than copy pasted responses online from what i have to assume are bots.
Click to expand...
Click to collapse
Exactly how many people have reported such an issue? If it was common, Motorola would probably know exactly what you are talking about. Have you searched the MZ²P forums? how many posts have you found?
'Special'...
The ability for Google Now, to unlock phone and carry out tasks/commands. Is the User Agent, as I posted above.
kewlzter said:
Exactly how many people have reported such an issue? If it was common, Motorola would probably know exactly what you are talking about. Have you searched the MZ²P forums? how many posts have you found?
'Special'...
The ability for Google Now, to unlock phone and carry out tasks/commands. Is the User Agent, as I posted above.
Click to expand...
Click to collapse
Well we already have 1 report in this thread, and it is not hard to imagine that a detail like this would go unreported since i am not even sure if it is a bug. Also a lot of people including yourself don't even know the difference between Google Assistant(i am guessing that is what you mean by Google Now) being able to unlock the phone and being able to wake and then unlock the phone when the screen is completely off.
Most people do not care one way or the other which is why this change could easily go unreported, assuming it is indeed a bug and not just an intentional change to conserve battery life.
XDANooby said:
Well we already have 1 report in this thread, and it is not hard to imagine that a detail like this would go unreported since i am not even sure if it is a bug. Also a lot of people including yourself don't even know the difference between Google Assistant(i am guessing that is what you mean by Google Now) being able to unlock the phone and being able to wake and then unlock the phone when the screen is completely off.
Most people do not care one way or the other which is why this change could easily go unreported, assuming it is indeed a bug and not just an intentional change to conserve battery life.
Click to expand...
Click to collapse
if you look hard enough, you'll find ONE person who's phone exploded.
These forums are for solving problems, not to alleviate your FEARS.
Many things MIGHT happen, there is no point clogging up the threads listing all of them.
If you have a problem, let's solve it,. If you are worried your phone will attract lightning ?, there's no helping you.
Handsfree is important to me, since the 2013 Moto X, (I've had many Moto phones since), It's an invaluable function when phone is lost in the couch cushions.
You are thinking too hard, and making assumptions, I know exactly what you are talking about. Waking the phone and unlocking it are lumped together, what good is a feature that wakes the phone but doesn't unlock it (it can be optionally restricted), likewise what good is handsfree activation, if it can't wake the phone? it seems redundant to spell that out!
Google Now, was the original name for the Google Assistant, phased out last year, let's not nitpick.
BTW: it's fairly easy to go back to Nougat, should you desire it.
Regarding Picture in Picture mode, particularly for Youtube - this is a limitation that Google has put in place that only USA users can access, unless you purchase Youtube Premium. Can confirm PIP works with VLC media player. Netflix only has PIP with 8.1

Oneplus 7t pro not scrolling properly.

So I recently got a one plus 7t pro for Christmas and noticed while scrolling on Instagram that there are moments where to phone will try to scroll the opposite way. I have turned on the option to show taps but there is no other tap than my own.
Anyone have the same problem or a solution?
Not rooted, on latest os.No screen protector 90 hz. It acts normal sometimes but goes insane on the scrolling other times.Disabled nfc and reset cache but still no difference.
I also have this video which i found online which shows my exact problems. I cant type in the link due to me being a new member. However,
" Oneplus 7 pro scroll problem" on youtube should get you the exact video.
Anyone know a fix. Need help asap.
Mine has hiccups
a couple of times. My galaxy s8 plus was notorious for that.
BeatGames said:
So I recently got a one plus 7t pro for Christmas and noticed while scrolling on Instagram that there are moments where to phone will try to scroll the opposite way. I have turned on the option to show taps but there is no other tap than my own.
Anyone have the same problem or a solution?
Not rooted, on latest os.No screen protector 90 hz. It acts normal sometimes but goes insane on the scrolling other times.Disabled nfc and reset cache but still no difference.
I also have this video which i found online which shows my exact problems. I cant type in the link due to me being a new member. However,
" Oneplus 7 pro scroll problem" on youtube should get you the exact video.
Anyone know a fix. Need help asap.
Click to expand...
Click to collapse
Did you find any fix for the scrolling stuttering problem? I didnt!
5URV1V0R said:
Did you find any fix for the scrolling stuttering problem? I didnt!
Click to expand...
Click to collapse
If he would may know fix, he wont probably post this. This is known issue. I had this problem even on my 5T almost three years ago. And no: i dont think they ever fix this

General Android 12 update: 61.1.A.2.211 [Information, bugs and Reports]

I have created a separate thread because the previous one for Android 12 has already become too long to continue posting about the news and bugs of the new update that came out today: 61.1.A.2.211
Please report any news and if the bugs that were already known have been fixed. Thank you!
Serious bug carried over - If you lock the screen while running an app that has permission to keep the screen on, the phone will randomly unlock without authentication. It may be triggered by motion, a screen tap, or by itself. The app doesn't even need to ask to keep the screen on. Bug seems to only happen when Ambient Display is completely off.
Thnkyu for the Help awesome job well-done
kevinmcmurtrie said:
Serious bug carried over - If you lock the screen while running an app that has permission to keep the screen on, the phone will randomly unlock without authentication. It may be triggered by motion, a screen tap, or by itself. The app doesn't even need to ask to keep the screen on. Bug seems to only happen when Ambient Display is completely off.
Click to expand...
Click to collapse
Have you updated or installed from scratch with Xperia Companion?
F****** SONY Xperia China Team!!
the first released price of Xperia1 III in China is from CNY¥8499(INC. VAT),that's USD$1339!!!
but the Chinese Xperia 1 III/xq-bc72 is still on Android 11(61.0.A.23.20)today while others xperia 1 III gets the second Android 12 update!!
sorry,i'm so sad。。。
After the update to "61.1.A.2.211" I cannot make a phone call lasting 1 minute. Usually the phone call drops in 10 seconds.
Telephone operator = TIM Italy
Turned off and on again, the phone has resumed working properly
I'm currently running 61.1.A.1.149 RU variant on XQ-BC72. The phone crashes everytime I use Android Auto / Google Maps. I tried different head units. The map runs, however it doesn't update the turn by turn notifications, and after unplugging the USB cable, phone crashes.
I started from a clean 61.1.A.2.211 "repair" XQ-BC52
I had a crash in sony camera app that occurred in a most needed moment, the app got stuck for a while completely unresponsive and after a few seconds restarted. Didn't happen again.
A.2.211 is not yet available for XQ-BC72 yet. Once it's out, I will have a clean install for sure.
Sharro said:
I started from a clean 61.1.A.2.211 "repair" XQ-BC52
I had a crash in sony camera app that occurred in a most needed moment, the app got stuck for a while completely unresponsive and after a few seconds restarted. Didn't happen again.
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A.2.211 is not yet available for XQ-BC72 yet. Once it's out, I will have a clean install for sure.
For now, the only problem that I have found with this update is when I connect my bluetooth headset (WH-1000MX4) there are no notifications or sound of the messages to the headset or the phone. The Google Assistant does not work from the headphones either (and I have already done a repair with the Xperia Companion from scratch and in the headphones app too).
even after this update i still experience some bugs that came with android 12 - that drive me nuts. the worst has to do with the notification bar: sometimes the first swipe down after receiving a notification pulls the quick menu down all the way and not half way. that happens mostly after unlocking the device. another problem has to do with the youtube-app. when playing a video and scrolling through comments or other video suggestions at the same time, the scrollling begings to stutter. when no video is playing, scrolling is absolutely smooth. can anybody confirm - or even better, are there any solutions? thank you for your help
the notification bar: sometimes the first swipe down after receiving a notification pulls the quick menu down all the way and not half way.
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I can confirm this, mine does the same thing, I don't know if it's on purpose or not.
akitomartin said:
I can confirm this, mine does the same thing, I don't know if it's on purpose or not.
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do you also know the youtube-issue?
roadrunner_muc said:
do you also know the youtube-issue?
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No, the scrolling its fine with my Youtube APP.
akitomartin said:
No, the scrolling its fine with my Youtube APP.
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thank you for your feedback. it only happens when playing a video and scrolling through comments or other video suggestions at the same time. when no video is playing, scrolling is absolutely smooth. and: 120hz display mode must be switched on, i forgot to mention. could you check this once again? thank you very much
roadrunner_muc said:
thank you for your feedback. it only happens when playing a video and scrolling through comments or other video suggestions at the same time. when no video is playing, scrolling is absolutely smooth. and: 120hz display mode must be switched on, i forgot to mention. could you check this once again? thank you very much
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120hz on, Youtube and comments scrolling smooth. Cheers
akitomartin said:
120hz on, Youtube and comments scrolling smooth. Cheers
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thank you. that is so strange. i even did a software repair via sony companion - and the bug still exists...
Yes, i know what you mean. I have it too. Though, i never have the 120 hz mode on.
I also have the 5 III so im used to the better battery life thats why.
I think closing the youtube app and reopening it fixes that
Another to the list (reported in the Sony community too):
Google Photo APP won't play videos.
Trying to open any 4K or HDR video with Google Photos (the default app gallery) makes the app to freeze, and then you can not play any type of video. Solved only by restarting the phone.

Question Issues with watching Youtube (gets blocky)

Hello everyone,
Does anyone else have any issues while watching youtube videos and it gets blocky? I've posted a picture of the issue... it's almost like youtube doesn't know how to transcode the video so it just comes out blocky. If you look at the buttons, they appear to be in HD and not effected by the blocks.
It happens pretty much every youtube video I watch... I came from a pixel and never had an issue like this.
Once I get this issue fixed, I'd say this phone is a 9/10 ( -1 because I hate curved screens haha)
With YouTube Revanced I don't have any issue. Could it just be a matter of buggy YT version?
RacerX1911 said:
Hello everyone,
Does anyone else have any issues while watching youtube videos and it gets blocky? I've posted a picture of the issue... it's almost like youtube doesn't know how to transcode the video so it just comes out blocky. If you look at the buttons, they appear to be in HD and not effected by the blocks.
It happens pretty much every youtube video I watch... I came from a pixel and never had an issue like this.
Once I get this issue fixed, I'd say this phone is a 9/10 ( -1 because I hate curved screens haha)
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Are you on wifi or cellular network?
Also what's your internet connection speed for either of those?
It could just be a matter of crap signal or a crap app. I'd uninstall it and reinstall it and try not logging into an account and see if you can reproduce this, if it doesn't do it while not logged in then it's some kind corrupted data or something that gets added when you log in. There's tons of things this could be, best advice I can offer is not to try too many things at once, even if you're in a hurry, just do 1 thing at a time to try and fix it otherwise you'll have no clue what did fix it.
spart0n said:
Are you on wifi or cellular network?
Also what's your internet connection speed for either of those?
It could just be a matter of crap signal or a crap app. I'd uninstall it and reinstall it and try not logging into an account and see if you can reproduce this, if it doesn't do it while not logged in then it's some kind corrupted data or something that gets added when you log in. There's tons of things this could be, best advice I can offer is not to try too many things at once, even if you're in a hurry, just do 1 thing at a time to try and fix it otherwise you'll have no clue what did fix it.
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Click to collapse
Thank you for the response.
Wifi or cellular does the same thing with speeds over 70+ on cell and wifi6.
Deleted youtube and reinstalled but still does this.
I just hope it's not a hardware issue because I would bring it back and get another one before the time is up.
If it were a hardware issue it would be more apps than just YouTube messing up
Cześć zainstalowałem na moim telefonie Vanced you tube. Pracuj idealnie bez reklam odtwarzanych w tle... po prostu przejdź do vaced website i zainstaluj zgodnie z instrukcjami
Hi, I installed Vanced you tube on my phone. Work perfectly without ads playing in the background... just go to the vaced website and install as instructed
Is Youtube vanced more battery efficient?
Well just an update... tried everything, 3 factory resets later, I took it back and got another one. This one has no issues other than the YouTube shorts sometimes not playing and I have to get out of it and re click it for it to play. Such a weird issue that had to be hardware related...

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