Chrome and Chrome Beta crashing constantly on Android (Google Pixel 3 XL) - Android Q&A, Help & Troubleshooting

I'm having problems with Chrome (76.0.3809.89) and Chrome Beta (76.0.3809.89) on my Android device (Google Pixel 3 XL) running Android Pie 9.0 with July security patches.
Every time that I launch either one of the two browsers, I'm able to browse the Web for only less than a minute until the browser stops responding and gives me the dialog box asking me how to proceed (kill, wait, report).
If I choose to kill the task, I'm able to browse the Web again (after relaunching the browser) for less than a minute before the browser freezes again. If I choose to wait, the wait seems to be endless. When reporting the issue, the cause of the crash is stated as: "ANR input dispatching timed out (Waiting to send non-key event because the touched window has not finished processing certain input events that were delivered to it over 500.0 ms ago. Wait queue length: 41. Wait queue head age: 9768.5ms.)" (The queue length and head age varies).
The troubleshooting steps that I've taken so far:
disabled synchronization of data on both browsers
logged out of my Google account on both browsers
deleted cache and all data on both browsers
running Chrome in safe mode
-> The issue persists leading me to believe that the problem is not related to corrupt cache/user data, my Google account, and/or installed third party apps.
To help with further troubleshooting efforts, I've included recent main, system, and crash logs showing what's going on while I've tried to use Chrome in safe mode:
https://drive.google.com/file/d/1rfNUSEJWAn29bB1UXCNalAbRqvbJJrmX/view
Any help would be greatly appreciated!

No responses?
I'm having pretty much the same problem.
I don't even get a minute though.
They both just display the app info/kill/report box.
I'm rooted on 7 Pro
I've wiped cache & storage.
I've rebooted.
I installed all updates, which did get it working, but then I loose some new features I want.
What did you end up doing?

Related

[Q] My Galaxy 10.1 WiFi crashes every day. Is this normal?

I thoroughly enjoy my Galaxy Tab 10.1, but it's just not reliable.
Every now and again I'll awake my tablet from sleeping, only to find out it can't launch any process without crashing. Even the application error report system crashes.
Repro steps:
1) Open any application
2) See an application error report dialog
3) Tap the Report button
4) Tap the Send button on the report
See the error: "Could not save error report. no space left on device" (Settings->Storage confirms 26.59 GB free)
The only resolution is to restart the device until the whole thing happens again. It usually occurs once a day.
Model: GT-P7510MA (Galaxy Tab 10.1, 32 GB, WiFi)
Device is 100% stock. 1.4 GB of storage used for applications and ebooks.
All of my applications are from the Android Marketplace.
Running Services: Settings, Skype, Factory Test, Software update, SecPhone, Maps, Email, Android Keyboard
Sorry for the shaky video. You can see that I power it up, click on the browser and google talk, only to get crashes galore.
http : // youtu.be / UTKvrZ8hckg
Is anyone else having this problem?
Supplemental Info
I initially turned on disk encryption to keep my data safe.
After seeing the disk error from the Application Error Report dialog, I thought it might be a bug in encryption, so I performed a factory data reset and kept it standard.
I have had the 32gb wifi for over a week. Nothing like this. VERY sorry to hear. If you factory reset, just let it operate with defaults. Hold off on market apps that affect controls, performance, or substitute for existing core functions.
That way you can isolate if ot was a setting or app. If you're with in your return period I would for sure swap the unit. This is an isolated issue with this single unit would be my guess.
Sent from my GT-P7510 using Tapatalk
Called Samsung Support
Samsung Support wouldn't issue an RMA without having me going through and systematically installing each app, one at a time, and observing if the crashing occurs. A very logical request, but utterly annoying for me. Since the crashing is completely random, there is no way to definitely pinpoint the software issue without attaching a debugger (right?). I wish I could return this thing. There is not enough time in the day for this.
The support agent believes this is the behavior of a malicious software application and NOT defective hardware.
Are you beyond you return period from where you bought it?
Sent from my GT-P7510 using Tapatalk
i get the same thing everyday but when i hit send it says message sent
My tablet is beyond the return period, so I am relying on Samsung Support for an RMA.
I did another factory reset and used my old Google account that contained all of my previous apps. The TouchWiz update was applied as soon as it became available.
It's been 48 hours and no crashes. Maybe it was an OS bug that was patched during the update.
I've also ran Norton mobile anti-malware and a couple of other free scanners. Nothing malicious has turned up.

Widespread Browser problem in Kitkat (4.4.2\4.4.4)

Hi
I have a big problem with slightly lesser known web browsers on Kitkat. If I set browsers to automatically clear data (history, cookies etc.) at exit they can't actually clear it. No error message or anything displays but they just can't do it.
I've tested this on both 4.4.2 & the recent 4.4.4 but the issue is present. So, please help me.
Steps to reproduce --
1. Use browsers such as Next Browser, Lightning, Naked, Lucid etc. and set them to clear all data on exit.
2. Surf some site where you can see your history without logging in (e.g. in Google homepage if you search for something & then go again at the search box your recent searches will be there).
3. Exit browser normally i.e. not by swiping out from recent apps.
4. Now, when you again go to the sites you visited on step 2 you will notice your history with them is kept. This data shouldn't be kept if the browsers clear all data on exit was actually working, right?
XAoler said:
Hi
I have a big problem with slightly lesser known web browsers on Kitkat. If I set browsers to automatically clear data (history, cookies etc.) at exit they can't actually clear it. No error message or anything displays but they just can't do it.
I've tested this on both 4.4.2 & the recent 4.4.4 but the issue is present. So, please help me.
Steps to reproduce --
1. Use browsers such as Next Browser, Lightning, Naked, Lucid etc. and set them to clear all data on exit.
2. Surf some site where you can see your history without logging in (e.g. in Google homepage if you search for something & then go again at the search box your recent searches will be there).
3. Exit browser normally i.e. not by swiping out from recent apps.
4. Now, when you again go to the sites you visited on step 2 you will notice your history with them is kept. This data shouldn't be kept if the browsers clear all data on exit was actually working, right?
Click to expand...
Click to collapse
i think this is just the odd way android works (at its weirdest)
when you hit the back button and there is no more fallback processes to go to, like any app it would just minimize. its not neccisarily a bug but just weird design within android..
data should be wiped when asked to close (aka via recents or anything else like such, or even using a exit option within the browser)
I think its maybe a KK bug because in ICS and Jellybean this works. Why would developers give such an option in their products if this feature doesn't actually work? This issue is present in my friend's non-sony kitkat phone too. Google changed so much in KK, you know! No flash support, no text wrap etc.
Also, in stock Firefox v33 or later this clearing data at exit works 99% of time. Chrome too won't remember data if incognito mode is selected. So, what's going on? Is there no way to solve this problem cause I really wanted to use those browsers especially Lucid browser. Firefox, Chrome are so bloated!!
@XAoler you seem slightly confused, the browsers are set to clear data when the app is closed, you aren't closing the app, as @Envious_Data says your just opening a new window. If you want the data clearing you must manually kill the app.
ghostofcain said:
@XAoler you seem slightly confused, the browsers are set to clear data when the app is closed, you aren't closing the app, as @Envious_Data says your just opening a new window. If you want the data clearing you must manually kill the app.
Click to expand...
Click to collapse
No, no I am closing the apps from the exit option available in their menus. If the menu option is exit and I select that the apps should close, no? Also, I actually used force stop option as well from system settings. The data will stay even when doing this.
I don't think @Envious_Data said that I am opening a new window. He said its the way android works.
i did mention its the way android works
you have to kill the app for it to be concidered closed. pressing the back button doesnt always work even on aosp, cm11 or anything alike
Uh....none of you seem to really read my post. I am not exiting them using the back button. I exit the apps using the exit button from their menu. So, tell me is it not the correct way to close them???
Also, I used force stop option in android system settings\apps. Data will stay even when using this method. What do you mean by manually killing the app!! How else do you manually kill the apps?
Sorry, if you are killing the app using the exit function provided then yes the app should be clearing data if set to do that, to me it sounds like an app issue rather than the OS. Is the browser still present in recent apps after exiting this way? (should be without a preview) If so that suggests it's incorrectly closing down.
Actually I used 4 different browsers and all of them have this problem. So, clearly this is a OS problem. But I have now switched back to firefox. Mods can close this thread. This was of no use.

Nexus 5X weird behavior (malware?), possibly caused by FB Messenger or Pixel Launcher

Some very weird things started happening on my phone earlier today. It's a Nexus 5X, running 8.0 Oreo, with the October security patch. I'm not rooted and I'm careful about what I install. The phone is fairly new, from this summer.
I will begin with describing what I did in the hours before this started. I can think of two things that possibly could have started it:
1) Two of my Facebook contacts sent malicious links to me an hour before. It looked like Youtube videos but was not. I did NOT open any of these links, knowing directly they were harmful (not sure if you can be affected by just receiving them, not clicking on them?). I received them in the Messenger Lite application (an official app from Facebook with scaled-down functionality).
2) A few hours before the Facebook links, I sideloaded an APK containing the new Pixel Launcher. I got the APK from Android Police/APK Mirror.
Can't attach links, but Google for: Hands-on with the updated Pixel Launcher, including the new Pixel 2 features [APK Download]
The APK was working fine and nothing seemed odd with it (I used the launcher for a few hours). As long as Android Police know what they uploaded, this shouldn't be the cause for my problems. I bet on Facebook Messenger instead. (People that click such malware links typically get their Facebook accounts hacked, however my account seems fine and my account didn't spam others with the same link. I did not change password or did anything else to "recover" my account yet).
So what happened after this on my phone?
Here is the first thing I noticed. I open Play Store to install updates. It turns out I have one update pending, it's called BankID. This is a major Swedish app used by nearly every smartphone user in the country, and it's for signing into government websites, bank websites, insurance company websites, and much more. When I click update in Play Store two things happen almost instantly:
1) Six pictures are downloaded from Messenger Lite to my phone. That makes no sense, how could clicking a button in Google Play trigger something to happen in Messenger Lite? In fact I tried it three times, with the same behavior every time. (Well, actually opening the Messenger Lite photo album, there are only photos there I already downloaded, so nothing new seems to be added there - but the photos were probably re-downloaded I believe).
2) The BankID update downloads to 100 % (the downloading takes a little longer than expected), then it halts and does nothing, i.e. it's not installing. No error message, it just stops there. I can choose to abort and try again, which I do three times or more, with exactly the same behavior.
Also, I now notice Play Protect hasn't run for two days, but when I try to run it, it seems to be down. After ~30 seconds of scanning it says "App verification temporarily down". "App verification temporarily down" could very well be connected with the halted update I just described? It still says it hasn't run for two days after this.
When I experiment, I notice other things that are very weird indeed.
1) Notifications in Gmail, Snapchat and possibly other apps aren't coming through. By opening the apps, I can sync manually.
2) When I move a file to a new folder using the Downloads app (Files app, stock one) I get a error message saying the move operation failed. This also triggered the photo notifications from Messenger Lite (same behavior as described above, with six photos). However, after a while the moved pictures are indeed in the right folder, even though the error message saying otherwise.
3) After some time I remove "app data" for the Google Play app. When I open it after that, there are now three app updates pending (e.g. Google Wifi also). But the same behavior occurs, when I try to download one or all of them, I get the Messenger photo notifications and the updates halt at 100 % without installing. So the BankID app - which could be targeted by attackers for obvious reasons - could just be a coincidence. It could have happened with any app I suppose, this was the only one pending right then. But still, why couldn't Play Store detect other pending app updates until I refreshed it the way I did? Was Play Store blocked from connecting to Google (or forced to connect to some other server, perhaps?).
What did I do after all of this?
I uninstalled three apps:
-Facebook Lite
-Facebook Messenger Lite
-Pixel Launcher APK
However the uninstall process was very odd. A process called "Package Installer" had a notification saying "Uninstalling Lite" and "Uninstalling Messenger Lite". It didn't seem to be working, it was stuck after some time. I restarted my phone and the apps seem to be gone now, at least they aren't listed in Settings --> Apps. So the uninstall process was successful I suppose, even though it didn't seem to work.
After I restarted my phone I also noticed:
-When I install Messenger Lite from Play Store now, it's easy to uninstall it the way it should be - in mere seconds.
-When I open Play Store, updates are now installing fine. Play Protect is also scanning fine now.
Everything looks back to normal now. But I'm not trusting my device. I'm gonna factory reset it. Before I do, I wonder:
-Can I feel safe the wipe would erase whatever malware I might have had on the phone?
-Is there something I could do to let us know what caused this? Upload a log here somehow?
The only piece of advice I have received as of now is: "Try restarting in safe mode, installing some AV software, and generally looking for suspicious processes." I haven't done that yet, would it still be a good thing to do? Must I install AV software before rebooting into safe mode, or could I install it directly from safe mode? (App suggestions, AV software?).
Usually I'm very careful and security-minded. I haven't had something like this happen before. So I'm very intrigued and mad about this. I'm gonna change my Google account and Facebook account passwords later on I think (I already have 2-factor authentication enabled).
One last thing: When I install Pixel Launcher on my non-rooted phone, it's not running as a system app if my understanding is correct. (At least it shouldn't be). But none the less, when I wanted to uninstall it I had to go into Settings --> Apps and tap "Show system apps" to find it in the list. Is that normal? Perhaps it doesn't mean anything, I just want to know.
Thanks for your advice in advance. Anything else to add? What should I do know? All you might have to say is appreciated.
Come on now guys, someone must be able to help?
If I factory reset the device, will it be clean? I didn't mess with custom ROMs, root, the bootloader or something else. (I suppose the bootloader is locked).

Apps' and Games' Crashes & Other Issues

*** I have no choice than to beg for help. So please please please help me. ***
So I'm going to tell you girls/guys the whole story. It's going to be a long one, so bear with me. I just didn't wanted to leave any info.
I've been using MIUI for a long while, in the beginning it was all great. But as I started installing more & more apps, I started having issues/lags while playing games. Then there is MIUI's ram management issue, i.e. If I had to run a heavy game/app, I had to clear out RAM(you know the special feature in MIUI). Other than I had network issues. For ex : Whenever I played PR Legacy Wars(internet intensive game), I suffered from a lot of LAG. And Tekken(officially by Bandai Namco on Play Store) also, Force closed once or twice.
So to fix all this, I decided to go with a Custom ROM, basically because of the RAM Management issue.
First I started using CM 14.1. In the beginning the results were good. Like the internet problem was fixed to 100%, PR ran nearly perfect. Other than that there was no RAM issues. But as I started installing more apps, I started having crashes. First it happened with HQ Trivia, then with C.A.T.S. & PR Legacy Wars.
What happened to each app individually :-
HQ Trivia - Every time I play a live game, the app would crash multiple times given that I tap on ''wait'' and phone keeps on processing the app, when I get the message "App stopped working".
C.A.T.S. - This is neither a graphic nor internet intensive game, but still when I was typing something in group chat, the whole system crashed, the phone rebooted from the Boot Animation not from MI logo.
PR Legacy Wars - This game is a bit graphic intensive & internet intensive for sure. Same like when I was typing something in group chat, the same thing happened as mentioned above. Keep in mind that crash should've happened when there was more load on phone like during a battle.
And some very heavy crashes. Like when I try to switch accounts between guest & usual, the system crashed so hard, that I couldn't use it, Not even the hard buttons, like power button won't even turn the screen on. The vibration motor started spinning and wouldn't stop. I literally have to open the phone and disconnect the battery cable.
So having no choice, I installed NOS N, but I haven't tried the account feature in it, in fear of what happened earlier to CM 14.1, As I was able to recover through that heavy crash 3-4 times, but I guess it was the 5th time, I wasn't able to get into the system and lost all data. Why I feared? Cause I'm having similar issues as in CM 14.1, not all of them but similar.
SO after installing NOS N, these are the issues I'm having :-
HQ Trivia - Same app crashing while playing live games.
Sonic Forces - Whenever I watch an AD, if it's longer than like 5 or 10 seconds, app would crash & restart. If it's small or interactive or even non-interactive, if I keep tapping on the screen, app doesn't crashes, otherwise it does.
Twitter - Kept crashing(first installed through TiBa). Issue fixed after I installed it through Play Store.
YouTube - Force closed once or twice. Sometimes when I'm watching a video, when I press back then tap on Home/Trending etc it shows white blank.
Games - If music is playing in background, whenever I exit the app, at the end, the sound kinda gets laggy/screechy.
It's not been that long since I've been using NOS N. And I didn't do any hard testing especially that account feature. So the whole OS hasn't crashed yet. But still these issues hurt in long term, especially the HQ problem. Also all these apps were first installed through TiBa backup, then I installed them through Play Store, so that there's no compatibility issue.
As this OS has a feature to kill apps by holding back button. If sometimes I have lag in PR Legacy Wars, it get fixed by killing & opening it again.
What do I need from you guys?
To tell me if this a hardware or software related problem. I can create some report or log, so you could help me better. Just tell me how to do it? Meanwhile I'll try installing other OSs.
PS: I may not reply immediately, but I will reply.

Looking for help running very old & abandoned app on Android 10+

So there's an app I've been using for many years: Simple Checkin for Foursquare
It's essentially a lightweight app/client for the once-popular Foursquare location checkin service.
The app has been abandoned by it's developer and hasn't been updated since 2016. I have searched but have not found another app to replace it (that works) so I still use it.
My daily driver for the past few years has been an LG V35 that's stuck on Android 8. It's actually been a great phone for me which is why I've kept it so long but is really starting to show it's age, some more modern apps are getting noticeably laggy.
I bought a new phone that came with Android 10 and it's good other than this particular app doesn't work at al. When I install (or launch it after clearing data) I'm given a warning that the app is designed for an older version of android and may not work properly before it prompts me to log into the Foursquare service, once that part is completed the app just crashes. Any time I try to launch the app after that it crashes immediately (never even loads the UI).
I've tried this on 2 different Android 10 phones and it's the exact same result. The app works fine on both Android 8 and Android 9.
I'm wondering if there's some kind of workaround for this problem or if I'm really stuck here. I have reached out to the developer of the app and he told me that he's not working on this app anymore and has no plans to update it.
Thanks in advance
Which phone?
The ancient freeware WPS office runs on my N10+'s Android 9 and 10. 10 hasn't caused many issues except it gutted Karma Firewall's valuable logging feature. On Samsung's at least scoped storage isn't fully active and Samsung has greatly modified Q to maintain functionality and the UI.
One reason I'll never load Android 11
Overlay apps generally crash on Q...
Try checking all settings on the app.
Check accessibility permissions, does it need Administrator permissions?
Clear system cache and app data.
Try disabling the internet and see if it loads.
If so then find which app is diming it out and firewall block it.
Try temporarily disabling Google play Services.
Playstore may be another trouble maker.
Try reinstalling it with internet disconnected.
See what apks popup (running services/app cache) when you try to load it as that may give you a clue to the perp apk.
Play with it... may be a dead end or not.
blackhawk said:
Which phone?
The ancient freeware WPS office runs on my N10+'s Android 9 and 10. 10 hasn't caused many issues except it gutted Karma Firewall's valuable logging feature. On Samsung's at least scoped storage isn't fully active and Samsung has greatly modified Q to maintain functionality and the UI.
One reason I'll never load Android 11
Overlay apps generally crash on Q...
Try checking all settings on the app.
Check accessibility permissions, does it need Administrator permissions?
Clear system cache and app data.
Try disabling the internet and see if it loads.
If so then find which app is diming it out and firewall block it.
Try temporarily disabling Google play Services.
Playstore may be another trouble maker.
Try reinstalling it with internet disconnected.
See what apks popup (running services/app cache) when you try to load it as that may give you a clue to the perp apk.
Play with it... may be a dead end or not.
Click to expand...
Click to collapse
Thanks, I'll try that.
FWIW the two Android 10 phones I've tried are a Motorola One 5G Ace and a Unihertz Titan
Try using Apk Export to copy it. This is app I use, freeware.

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