Sound problem - Samsung Galaxy A80 Questions & Answers

I bought one of these models (EU version) 3 days ago and everyone complains about the sound of my phone. It seems that the voice is cut or distorted .:crying:
I am on a second unit because I thought this was a problem with the first unit but it seems to be a problem coming from the factory.
Does anyone have such an experience?
If changing the phone doesn't solve the problem what would you suggest me to do?

I believe this problem is related to the type of speaker that samsung chose for this handset, I have the same problem with calling. This sound is far from satisfactory.

Related

[Q] Speaker Problem?

Hi all
On my Mozart, callers voice sounds (i dont even know correct term in english)
metallic,tinny, crackling, vibrating. it's very annoing. This problem disappears sometimes, but on most calls its present.
Is this a HW or SW problem?
Any ideas?
Best regards;
Meelis
Hello MeelisL,
Did you ever find out what was the problem?
My phone started doing the same for the past week.
Thank you
Alyrian
me to
hope someone knows something
Had this on other phones and it always was due to a hardware issue which should be fixed from HTC or from your provider if you bought it there.
Solved the problem by changing the receiver myself.
Receiver spare part can be found on ebay as well as some tools to dismantle the phone, then I followed a youtube video on how to dismantle the HTC Mozart 7.
Now no more problems, I can hear perfectly.

Serious microfone problem

Hi all
Am I the only one experiencing microfone problems on my new galaxy S3?? Im on my third I9300, because of this issue...
People complaining about that the mic vol goes up and down...
I'm also facing similar issues. I'm going to get mine replaced also.
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
mikesoftwiz said:
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
Click to expand...
Click to collapse
I am going through the very same issues.
I had a mic problem with my first S3 during phone calls. It was really annoying me because I couldn't do anything about it everyone was saying they couldn't hear me etc.
The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.
I then returned the phone to the T-mobile shop retailers, they said it was rare and not a common fault.
My new one is doing the exact same thing, I didn't update it nor is there a new update.
Can someone please help. Thank you.
I am getting the same issue but not everytime. I am sure that it is not the fault in mic that is causing this problem, as i recorded my voice (using both mics, the one at the top and at the bottom) and it was crytal clear.
turn off Noise Cancelling... fixed my problems
same problem
Had the same issue ,also with the s 2 , but the trick then (witch also worked now ) was to turn off the noise cancellation .
During a call just take the phone away from your ear and under the callers picture there u will find the option to do so
I have literally just started having the same issue today.
Am on FoxHound Rom 1.4 with Siyah Kernel. Had no problems, even made calls last night, perfect.
Then I tried switching Fast Dormancy on, flashed stock kernel and this morning I find when I made calls to Orange customer services, they were saying they couldn't hear me.
Tried testing it myself, and no matter who I call no-one can hear me.
I've tried:
re-flashing rom, kernel
Tried latest stock roms such as I9300XXBLG8_I9300OXABLG8_I9300XXLG8_HOME.tar.md5, none have made a difference. Even Roms I had backed up in clockworkmod that were working perfectly, like CM10 preview and CM9 have stopped working.
I've tried disabling Noise reduction, which has had no effect. Tried factory reset, flashing modems, kernels, roms, stock roms, nothing has made a difference. I can record video, google talk, anything else fine, just not get anything from the mic when making phone calls.
Tried putting a friends 3 SIM in, and the same thing, so it's definitely not network related either. I definately hope it isn't a hardware fault, as I bought mine on ebay and it isn't insured. Was kinda hoping for more than 2 mores usage out of a phone :crying:

[FIXED}[Q] Mic not working properly

Hey guys! Recently I have encountered a problem with my phone.Whenever I call someone,they complain that my voice is very feeble and sounds like I have covered the mic or my mouth with some cloth.Now,when I switch to hands-free mode then mic works properly.
My question is that can this be a software problem or is it a hardware problem?
If it is hardware related then how much will it cost me to get the mic replaced as I'm using it for two years and this is by far the best phone I have ever used.
I am currently running Omega Rom and I will install a new version today to check if it was a software issue but till then can anyone tell me about the probability of it being hardware issue?
UPDATE:
Fixed my phone A layer of link was formed on the mic and I had to clear it out using a needle properly.I don't know where the ink came in from

Headphones partially not working - not a hardware issue

Hey fellas,
so I recently got a used S6 Edge and there was a problem whenever I used headphones. The left earbud works fine but there is hardly any sound coming out of the right one(checked with several headphones, its a phone issue), really just minimal, very very quiet. I naturally figured this was a hardware error so I went to my local phone repair guy and had that part replaced.
Now, unfortunately the problem still isn't solved. With the new replacement it has gotten a little bit better, but the right earbud is still a lot quieter than the left one. So the repair guy said its a software issue.
Do you guys know anything about that?
I'm not rooted and on the official 5.1.1. Just tried factory resetting but that didn't really help. Any suggestions or anything I can look into that might solve this issue, be it rooted or not?
Cheers
push; anybody?
one last desperate try?

Question A52 5G ear speaker stops working after a day and I need to reboot to make it work again! How to fix?

Hi all, I got this phone a few weeks ago and overall it is very nice phone. But I started noticing an issue with the ear speaker (the top speaker) for the last 3-4 days. I think after about a day of use the ear speaker stops working completely! So when I answer a phone call I cannot hear the other person unless I turn on speaker mode. I cannot hear stereo sound for multimedia such as videos or music and only the bottom speaker works. This gets fixed after I restart the phone. So it sounds like a stupid software issue of some kind! Why is this happening? Has anyone else experienced this issue? How do I fix this?
This sounds like a hardware problem. I have never experienced anything like that. I'd ask for a replacement from where you bought it or send it to warranty services.
How is that a hardware problem? It sounds like a software problem because after rebooting the speaker works 100% without any issues. If it is a hardware issue it should stop working even if I restart the phone. This is a classic case of crappy software that gets into a bad state and gets fixed when you turn it off and on again! And so Samsung should be able to fix it by fixing their software. I do not have to get a replacement or warranty for a brand new device!
litetaker said:
How is that a hardware problem? It sounds like a software problem because after rebooting the speaker works 100% without any issues. If it is a hardware issue it should stop working even if I restart the phone. This is a classic case of crappy software that gets into a bad state and gets fixed when you turn it off and on again! And so Samsung should be able to fix it by fixing their software. I do not have to get a replacement or warranty for a brand new device!
Click to expand...
Click to collapse
Hardware problems include SoC defects that can cause issues like the one you're describing. For example, some old Intel processors had a bug that only happened when you ran a specific set of instructions, but the issue occured because there was a fault in the hardware at a micro-scale level. Software issues usually affect more users, and this is the first time I've heard of it. Obviously I can't say for sure if this is the problem.
Warranties exist exactly for this purpose: to correct manufacturing defects that are not caught by quality control.
This is a brand new phone so who knows how wide spread the issue is. Of course this is the first report of it in this very new forum as well. I highly doubt an issue in the SoC is going to cause a problem in a speaker. The sort of bug you are describing was an issue with the Intel floating point processor bug causing problems in calculations. This is a very clear cut issue of the software deciding to stop using the speaker at a random point. So I am not buying your argument that it is a hardware issue. And software issues can also be random and effect a small group of people. I have enough experience writing software to realize that such obscure bugs can also be software issues.
But arguing whether it is a software or hardware issue is not the point. I want to know if more people are experiencing this on this phone or even previous Samsung devices to get an idea as to what the problem is.
litetaker said:
This is a brand new phone so who knows how wide spread the issue is. Of course this is the first report of it in this very new forum as well. I highly doubt an issue in the SoC is going to cause a problem in a speaker. The sort of bug you are describing was an issue with the Intel floating point processor bug causing problems in calculations. This is a very clear cut issue of the software deciding to stop using the speaker at a random point. So I am not buying your argument that it is a hardware issue. And software issues can also be random and effect a small group of people. I have enough experience writing software to realize that such obscure bugs can also be software issues.
But arguing whether it is a software or hardware issue is not the point. I want to know if more people are experiencing this on this phone or even previous Samsung devices to get an idea as to what the problem is.
Click to expand...
Click to collapse
Also I have seen some other people complain about very similar issues with both the A52 5G and the A51 recently on the official Samsung forums. So to me it seems like crappy software.
Just get it replaced/repaired under warranty.
submit an error report via samsung members app if it happens again
have you tried it in the safe mode? or try to go into *#0*# and test the speaker
Clear system cache.
Do a hard reboot (not a factory reset!!!*)
Disable all power management; it's well known for causing erratic behavior.
*although a factory reset may initially fix this issue it will most likely return.
Find the root cause... play with it.
did u resolve problem witth speaker? on samusng community towsnads ppl have the same issues \
A52 Ear Speaker Issue
Hello, Do any of the A52 5G owners face issue with the ear speaker being bad quality? I have this issue on a brand new phone. When going in *#0*# I can test the ear speaker only and it has bad buzzing noise like a faulty speaker. The issue is that I went back to the shop where I bought the phone...
eu.community.samsung.com

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