who keeps getting the wifi drop out issue and are there any fixes - Samsung Galaxy Tab S6 Questions & Answers

Hi all
I have had my tab s6 for less than a day now and keep getting an issue where the wifi drops out and will not turn back on the only way to get it to turn on again is to restart the device it has happened 4 times and I have only had the tablet for just under a day.
Does anyone else have this issue and I'd do is there a known fix (have seen this reported by other forum users)

I posted in the WiFi section but I'll add here too. I'm getting the same thing multiple times a day. WiFi quits working. If you toggle it off in the settings it will not toggle back on. Restarting the tablet fixes it for a while.

No issues here. Works perfect (but comparing to my Kindle Fire HD10)

nicholb said:
I posted in the WiFi section but I'll add here too. I'm getting the same thing multiple times a day. WiFi quits working. If you toggle it off in the settings it will not toggle back on. Restarting the tablet fixes it for a while.
Click to expand...
Click to collapse
one thing i have noticed is it is only happening on some networks it does not appear to be happeing when i am at work but does at home however dont think its my wifi as multiple people are repoerting the same issue on the samsung website reddit and here.

Same here, no issues so far at work, but happening regularly at home. I wonder if it is a specific brand of WiFi router or a feature like mimo that is causing the tablet's WiFi to crash.
I'm using Netgear Orbi's at home with all the advance features on.

Happens a lot to me, I'm using Ubiquiti mesh access points. I wonder if it's related to mesh networks specifically.

Happens to me as well. From time to time, Wifi hangs/crashes on the Tab S6 on my Netgear Orbi mesh network at home. Reboot required.

I suspect it is some feature that is causing the WiFi crashes. I may try turning router features off to see if it makes a difference. For now it is just annoying but easy to reboot. I'm hoping the next firmware update resolves it. I'd expect there to be a bug fix one coming within a month or two after release.

Same issue
OK so at least it isn't me. I'm having the same issue. I'm on Google wifi. Sounds from the commenters that everyone is on a mesh wifi. Could that be the problem. Has anyone contacted Samsung about this already?

jansenonline said:
OK so at least it isn't me. I'm having the same issue. I'm on Google wifi. Sounds from the commenters that everyone is on a mesh wifi. Could that be the problem. Has anyone contacted Samsung about this already?
Click to expand...
Click to collapse
Not sure if mine is mesh or not I'm on talk talk in the UK but only have 1 access point however my hub does swap between 5 and 2.4 ghz so that could be causing it for me. And there is a thread on samsung community US and EU about the issue. If you just Google tab s6 wifi issue it comes up.

Possible work around
lukesellwood2 said:
Not sure if mine is mesh or not I'm on talk talk in the UK but only have 1 access point however my hub does swap between 5 and 2.4 ghz so that could be causing it for me. And there is a thread on samsung community US and EU about the issue. If you just Google tab s6 wifi issue it comes up.
Click to expand...
Click to collapse
Good to know it's on those forums also (sorry but the more people experiencing the bug the more likely it gets fixed).

I did not have any issues with Wi-Fi until I stalled Blokada adblocker's latest Version. I re instalked the previous version and I have no issues again.

Whilst I'm not using a mesh WiFi at home I do have a router that swaps between bands. I'm thinking that this could be the cause but I don't have the issue at work (Meraki)

Und3adShr3d said:
Whilst I'm not using a mesh WiFi at home I do have a router that swaps between bands. I'm thinking that this could be the cause but I don't have the issue at work (Meraki)
Click to expand...
Click to collapse
I have Orbi Mesh wifi at home as well and i have 0 issues, and also... Update: the older Blokada Version 3.7 is also causing my internet crash

Does this only happen to wifi version? I have LTE version and doesn't have issue when using wifi

harrytran86 said:
Does this only happen to wifi version? I have LTE version and doesn't have issue when using wifi
Click to expand...
Click to collapse
i have seen reports of it happening on both
the main thread seems to be on the samsung forum here
https://us.community.samsung.com/t5/Tablets/Gal axy-Tab-S6-Wifi-Issue/td-p/832800

i have also posted a review on the samsung main website highlighting the bug to samsung and this is the response i got.
i would suggest we all go and write a review on there website as this would help to highlight the issue as widespread and hopefully they will fix the issue faster.

I have the same problem which happened on my home router when I went to another room and my other devices auto change from 5g to 2g the Tab 6 would not connect and when I returned to the first room it would not connect to the 5g network. Had to reboot. Where

razzrmaxx said:
I have Orbi Mesh wifi at home as well and i have 0 issues, and also... Update: the older Blokada Version 3.7 is also causing my internet crash
Click to expand...
Click to collapse
On your Orbi, what advanced WiFi features do you have on or off? (Beam Forming, MU-MiMo, Fast Roaming) I have them all on and am seeing the issue only while at home on the Orbi WiFi. I'm wondering if one of those are causing the WiFi crashes.

nicholb said:
On your Orbi, what advanced WiFi features do you have on or off? (Beam Forming, MU-MiMo, Fast Roaming) I have them all on and am seeing the issue only while at home on the Orbi WiFi. I'm wondering if one of those are causing the WiFi crashes.
Click to expand...
Click to collapse
I didn't change any settings, stock settings is what i have but i'll check when i get home and post a screen shot

Related

Wifi issues

I've been having issues with wifi on my tab. I visit a friends house and it won't pick up the wifi. My phone picks it up fine, laptops pick it up ect. I stand AT the router and still it doesn't pick it up.
I thought it was a 1 off but it started happening at work too. The only differenceis that is WAS working fine at work, now won't pick it up. And now I have the same issue at my parents.
Does anyone else have this issue? Does anyone know a fix?
Cheers
Try wifi sleep policy and play with the options. Mine was set to "Never" and I was having random problems. Now set to "when screen turns off", and I never lose connection, screen on or off... On the other hand your problem may be different.
/reviveThread
Can't be sleep policy as it picks up other wireless networks fine.
I was just living with this issue until it lost my Home Wifi! Now thats gone I have to turn Hotspot on my phone, which I shouldn't have to do.
I thought it might be a problem with the ROM, so I've tried Task's GalaxyTask v5.0 and I still have the same issue. Might try flashing Stock and seeing if I get the same issue.
This is doing my head in now!
I flashed 3.2 Stock (rooted) and it picked up the missing Wifi connections. The rom is full of hebrew with silly boot and shutdown animations though. Tried flashing several custom 3.2 ROMS other than that and same issue as before.
Also, added connection manually and stood next to the Wifi antenna at work. Still got nothing. WTH is going on?
I read somewhere that Galaxy tab is not able to connect to some channels of wifi.
I believe it was not working with channels above 11
Try changing the channel and check
Thanks for the reply.
My home network is on channel 3. Plus it doesn't really explain how it can work 1 sec then totally disapear forever. Also doesn't explain how it works with the stock hebrew ROM but not with any others I've tried.
Just trying to find the wireless details for work now so I can change the channel anyway.
Then go with the Hebrew Rom and select English as language
Sent from my GT-P7510
ansonantonym said:
Then go with the Hebrew Rom and select English as language
Sent from my GT-P7510
Click to expand...
Click to collapse
I'd rather have no Wifi than see that nasty looking shutdown animation.
Anyway, problem seems to be semi resolved now.
Changed my wireless from channel 2 to 12, still didn't show. Back to 2, still didn't show. Changed it to 10 and it magically appeared.
Not sure what the work one is on. Still waiting for access.

[ALL CARRIERS][BUGS] Post your issues here with the phone here | Updated: 7/20/12

Reported/Confirmed Bug List for US Galaxy S3 Variants
This is going to be for the stock ROM and hopefully this will be a starting point for devs of this great device to start ironing them out in their custom ROMs. If you are not on a stock ROM, please do not post issues here unless it is a common issue throughout all ROMs you have tried. For example, WIFI disconnecting on any and all ROMs you have used. This is to weed out the actual issues/bugs from ROM issues/bugs.
I will try to keep the issues list up to date. If you see one not in the OP, please PM me!
If this has helped you, please click "Thanks"
Note: If you are having issues with connectivity via Bluetooth with car systems, please note that it is probably not a bug. While Bluetooth connectivity works on some cars, other cars might not be compatible. This is once again not a bug. It is just a lack of compatibility.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Rules:
-Do a search first.
-If you find the same issue, quote it and +1. Once an issue is confirmed by three different people, I will update it from Reported to Confirmed.
-Post your Carrier and Capacity type
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Confirmed Hardware Issues:
-Wifi disconnects and reconnects. Temporary Workaround: Disable one of the encryptions http://forum.xda-developers.com/showpost.php?p=27720169&postcount=12 Also http://forum.xda-developers.com/showpost.php?p=26987997&postcount=80 This will decrease the frequency but not eliminate.Thanks brett98765
Wifi Issue Discussion & Troubleshooting: http://forum.xda-developers.com/showthread.php?p=28303453#post28303453
-Phone overheating Possible Fix: http://forum.xda-developers.com/showthread.php?t=1790061
Confirmed Software Issues:
-You must clear data in Google Wallet before flashing any ROM or it will be forever broken! Launch Google Wallet Hit menu button> Settings> Reset Google Wallet. If you messed up, you will see a "Secure element not responding"
-When you open the phone app, Favorites is 2nd from the right. Once you select contacts, it is now on the far right. (UI Bug)
-Unable to set lockscreen wallpaper Temporary Workaround: Decrease image size.
-Battery drain from cell standby issue. Possible Fix http://forum.xda-developers.com/showthread.php?t=1790061
-Calendar time zones are incorrect and can appear at the wrong times. http://forum.xda-developers.com/showpost.php?p=29029536&postcount=280 Temporary Workaround: Remaking appointments via PC will fix it. (Thanks genepool & ikjadoon)
Confirmed Manufacturing Defects:
-Bluetooth Headsets / Car adapters cause popping sounds for audio. It was discovered to be bad phones.http://forum.xda-developers.com/showpost.php?p=28632833&postcount=222 (Thanks nerdstaz)
---------------------------------------------------------------------
Reported Unconfirmed Hardware Issues:
-GPS Issues. Some users reporting their phones not locking or reporting incorrect locations.
-LED settings do not work as intended. Third party LED configuration programs do not light up the correct LEDs and LED functionality seems limited. No clear description of LED colors.
Reported Unconfirmed Software Issues:
-GAPPS FCs when restoring call log and sms/mms via Mybackup Pro - Clear data for Google Framework.
-AT&T Visual Voicemail isn't working. Fix: AT&T Provisioning problem. Call AT&T's tech support to remove AT&T Message from the phone. It is incompatible Thanks malinois16
-Exchange notifications do not clear after viewing emails.
-Wifi turns on automatically - It is a setting. Not a bug. Disable Sprint Automatic Connection. For Verizon and other carriers, check your WIFI settings.
-Emails do not load properly or the background color is messed up. Fix: Go to Menu > Settings > Power Settings > Disable Background Color. Thanks ikjadoon
-While listening to music, the phone vibrates. Fix: Disable Auto-Haptic. It does not play well with audio apps. (Thanks Time_Zone)
Reported Unconfirmed Manufacturing Defects:
-Camera smudge
-Volume rocker / Power button wiggle around.
---------------------------------------------------------------------
Unknown Issues:
-Missing Tracking Numbers for 32GB Phones! (Only for West Coast)
-Missing phones (Only for Verizon =[)
-Missing money from bank accounts/credit cards.
*30*
I can't see my phone!! My money is gone; but I still can't see it!!
nicholaaaas said:
I can't see my phone!! My money is gone; but I still can't see it!!
Click to expand...
Click to collapse
OP Updated!
sekigah84 said:
Hey guys. Just to help the devs and other users out, if you discover an issue with your phone (WIFI for example) post the issue here.
This is going to be for the stock ROM and hopefully this will be a starting point for devs of this great device to start ironing them out in their custom ROMs.
I will try to keep the issues list up to date. If you see one not in the OP, please PM me!
Known Hardware Issues:
No information yet!
Known Software Issues:
No information yet!
Unknown Issues:
Missing Tracking Numbers for 32GB Phones!
Missing phones
Missing money from bank accounts/credit cards.
Click to expand...
Click to collapse
Love the "Unknown Issues" section!
sekigah84 said:
OP Updated!
Click to expand...
Click to collapse
nice!!
I've actually had a couple gapps FCs, restored only my call log and sms/mms via mybackup pro
I'm having WiFi problems with GS3, randomly disconnecting and reconnecting to access point...happens sometimes every 10 secs but i seen it go 5 mins with out disconnect.
brett98765 said:
I'm having WiFi problems with GS3, randomly disconnecting and reconnecting to access point...happens sometimes every 10 secs but i seen it go 5 mins with out disconnect.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1722160
Try to switch the encryption and see if that fixes it. If it does then this will be a confirmed issue.
I am here to learn.Thanks for sharing.
Ok it's been about 10 mins without a single drop...seems to have corrected the issue. I was using WPA-PSK [TKIP+AES] and I switched to just TKIP. I'll check back in a bit and let you know after about an hour or so. I'll try it using just AES then switch back to TKIP+AES and I will also try on 5gHz bandwidth.
Sent from my SPH-L710 using XDA
brett98765 said:
Ok it's been about 10 mins without a single drop...seems to have corrected the issue. I was using WPA-PSK [TKIP+AES] and I switched to just TKIP. I'll check back in a bit and let you know after about an hour or so. I'll try it using just AES then switch back to TKIP+AES and I will also try on 5gHz bandwidth.
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
Glad to see that it worked. Let me know and I'll post it up as a workaround for the time being.
Ok so it seems that the only WiFi issue I'm experiencing stems from using duel encryptions. It works fine using WAP2-PSK [AES] alone. WPA-PSK [TKIP] works fine alone as well. I played around with the settings for a bit but I couldn't seem to get it to work properly on duel encryption.
Sent from my SPH-L710 using XDA
jdelano said:
I've actually had a couple gapps FCs, restored only my call log and sms/mms via mybackup pro
Click to expand...
Click to collapse
Are you restoring a backup from an HTC device or perhaps a backup from a Froyo device?
WIFI Disconnect/Reconnect Issue
Here's the issue I've been having. I'm in a very active wifi neighborhood. Even though I had the advanced wifi set to 'Always on' it kept disconnecting (and instantly reconnecting) to my network. The phone is scanning the neighborhood almost every 15 seconds. It's simply WPA-2 with just AES (and I'm not changing to TKIP)
This is a problem for me as I use "WiFI Unlock" to keep from having to enter my PIN when I'm at work/home and "Home Sweet Home" which uploads any photos I have taken to my server when it detects the home wifi network (and deletes them from my phone after 3 months).
Anyway, I was just on the chat with Samsung and in the end we did this,
1. disable the ATT WIFI auto login function (seems there's something similar on the Sprint phones that's a issue).
2. soft reboot the phone (turn off, pull battery, count to 30, boot up)
However this suggested solution doesn't work.
The wifi isn't staying connected though the breaks are very very temporary, but long enough for those apps to kick in.
Update additional things tried:
3. Turned off WiFi power save in the *#0011# service menu
4. Turned off Open WiFi notifications
5. Selected a single wifi band (5Ghz) where there is ONLY one network, mine
FWIW, I like that it connects to my 5Ghz wifi at 150 mbps, the speed is great.
Here's a video of the issue showing the phone:
http://youtu.be/FBo3NFdcMhs
Here's a videoe of the issue showing the router: http://youtu.be/rRALDc8LZOk
Yeah this is the same issue. I tried turning off sprint auto connection feature and also dialing *#0011# menu> WiFi> and disabling WiFi power save mode. But either of those had no effect after I had rebooted the phone. Maybe you should give it a try, it seems we have the same problem but with different encryptions.
Sent from my SPH-L710 using XDA
aznmode said:
Are you restoring a backup from an HTC device or perhaps a backup from a Froyo device?
Click to expand...
Click to collapse
Nope; OG Epic - was running GB 2.3.6 Thunderhawk 5.1
(I ran CM9 as well on it and always restored my logs and sms/mms)
brett98765 said:
Yeah this is the same issue. I tried turning off sprint auto connection feature and also dialing *#0011# menu> WiFi> and disabling WiFi power save mode. But either of those had no effect after I had rebooted the phone. Maybe you should give it a try, it seems we have the same problem but with different encryptions.
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
I had hope for a few minutes that this would work ( *#0011# ) but it's the constant rescanning for networks.... since so many wifi in my 'hood have the channels set to auto, they're constantly changing as they compete for space. This is why I wanted a phone with 5Gh- I even set it to only use the 5Ghz* but that doesn't do it either even though I can only see ONE network with 5Ghz, mine. this phone is constantly scanning and every few scans reconnecting.
turning off the AutoNotify of open wifi doesn't help either.
It's a plot to make you use more data on the carrier's network!
*which is bad for me, since I rely on wifi which is mostly 2.4Ghz when I'm out of the house (may need some NFC tags for the car or house doors.
brett98765 said:
Yeah this is the same issue. I tried turning off sprint auto connection feature and also dialing *#0011# menu> WiFi> and disabling WiFi power save mode. But either of those had no effect after I had rebooted the phone. Maybe you should give it a try, it seems we have the same problem but with different encryptions.
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
Brett so you are still getting wifi issues and the dual encryption off just made it disconnect less?
Sent from my SPH-D710 using Tapatalk 2
WIFI Disconnect/Reconnect Issue - Level 3 report
FWIW. I just got off a 45 minute call with Samsung Help Support, went to level 3 support in Texas. This is newly documented, I've referenced this forum for additional reports of the dual encryption and the wifi connnect/reconnect issue I'm having. My ticket # 2113584507 (just for disconnect/reconnect) which you can mention at level 1 as having the same disconnect/connect issue. I specifically asked if I could post the ticket # so anyone could reference it at Level 1, but they will still take your own experience down.
Level 3 said they expect that they will be getting calls today since it's the first full day after the release. So if you want it fixed, CALL SAMSUNG, they're collecting bug reports.
sekigah84 said:
Brett so you are still getting wifi issues and the dual encryption off just made it disconnect less?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
No none what so ever...after I changed the encryption yesterday I haven't had one drop in the last 14 hours.
Sent from my SPH-L710 using XDA

Wifi and Google Services major problem!

Hi all!
I have an international version of the S3 with a weird problem.
When I have Wifi connected my phone can't sign in to Google talk and wont receive notifications. I can browse and download stuff though.
If i switch to 3G all is well and working. I have tested on different networks and I have a galaxy tab 10.1 connected to the same wifi without problems so it's no ports in the firewall that's causing it.
If I restart the phone it works for about a day then it fails again and I have to restart the phone to get G-talk over wifi.
I have tried setting the phone a static IP, switched "Keep wifi on during sleep" on and off, tried the trick with power saving in debug menu but nothing helps.
Has anyone experienced the same and can someone maybe suggest a fix?
Best regards
Erik
I have tried IM+ and that works perfectly over wifi. The problem is that since GTalk does not work over wifi then I don't get notifications from Google Play or other apps as well. When i switch over to 3G I get all notifications at once.
herr_fisk said:
I have an international version of the S3 with a weird problem.
Click to expand...
Click to collapse
There is nothing wrong with your phone. Google are having problems at the moment:
http://techwhack.com/google-talk-moment-4086/
http://ibnlive.in.com/news/gtalk-down-google-talk-instant-messenger-faces-outage/274960-11.html
So don't go do any impact testing or aerodynamic analysis of your phone, it should all come back to life soon
noccy80 said:
There is nothing wrong with your phone. Google are having problems at the moment:
http://techwhack.com/google-talk-moment-4086/
http://ibnlive.in.com/news/gtalk-down-google-talk-instant-messenger-faces-outage/274960-11.html
So don't go do any impact testing or aerodynamic analysis of your phone, it should all come back to life soon
Click to expand...
Click to collapse
The problem is that it have been this way since I got the phone, not just yesterday.

[Q] Wifi problem after MM update

I come from Italy and I updated my device on March, as everyone, I think. My device is now perfect except the wifi. The wifi disconnect during the stanby and it connects only using the static mode. I also have this problem even if I changed the wifi option for the stanby in "always". Another strange thing is that the wifi is reported as one of the main cause of consumption, as it is shown in the screeshot
I'm having WiFi issues as well since MM. It's set to Active on Sleep, but whenever I wake my tablet, it's disconnected and having much difficulties to re-connect.
I assumed it was some Xposed thing I'm running, haven't tested it 'clean'. Also, I'm on AndroPlusKernel v22. Not v22a yet.
presofista said:
I come from Italy and I updated my device on March, as everyone, I think. My device is now perfect except the wifi. The wifi disconnect during the stanby and it connects only using the static mode. I also have this problem even if I changed the wifi option for the stanby in "always". Another strange thing is that the wifi is reported as one of the main cause of consumption, as it is shown in the screeshot
Click to expand...
Click to collapse
Hi,
For the static mode try to change the DHCP client in the setting->developpers option.
Where are the developper options?
presofista said:
Where are the developper options?
Click to expand...
Click to collapse
In setting->about the tablet -> tap 7 or 8 times to the build number and developpers options Will be enabled
presofista said:
The wifi disconnect during the stanby
Click to expand...
Click to collapse
Same problem here
Version .163
Stock kernel
Wifi standby settings to "always"
5Ghz wifi
Sometimes (not always) wifi disconnected after standby
DHCP working here
Maybe it is linked to wifi router problems during standby. I had wifi problems already before MM (! sign at wifi symbol). Maybe the difference now is that it isn't reconnecting in standby anymore after wifi failure. But just a guess...
At least it's not how option "always" should work...
allofmex said:
Same problem here
Version .163
Stock kernel
Wifi standby settings to "always"
5Ghz wifi
Sometimes (not always) wifi disconnected after standby
DHCP working here
Maybe it is linked to wifi router problems during standby. I had wifi problems already before MM (! sign at wifi symbol). Maybe the difference now is that it isn't reconnecting in standby anymore after wifi failure. But just a guess...
At least it's not how option "always" should work...
Click to expand...
Click to collapse
Hi,
Maybe it's related to your router lease time that send a new DHCP address after lease time. Check if the lease time is set to "permanent"
killdozer56 said:
Hi,
Maybe it's related to your router lease time
Click to expand...
Click to collapse
Thanks for reply. It's set to three weeks, so not the reason.
(But even then it must renew the lease and not stop the wifi.)
I'll get new router soon, let's see if something changes...
allofmex said:
Thanks for reply. It's set to three weeks, so not the reason.
(But even then it must renew the lease and not stop the wifi.)
I'll get new router soon, let's see if something changes...
Click to expand...
Click to collapse
I have the same issue but I actually have the turn off wifi in sleep enabled but it still shows up that its being used in sleep when I look at battery
The problem:?*
I connect it to the Wi-Fi and it works fine for about 5 minutes. As I'm watching YouTube videos every 5 minutes the video pauses and starts to buffer until it eventually say connection lost. Meanwhile the tablet still claims that Wi-Fi is still connected and with full connection. This also happens with web pages and apps that require and internet connection.
Temporary fix:
Turning Wi-Fi off and back on again fixes it, but only for a few minutes.
What have I tried to fix it?
I've tried everything from a factory reset to a software repair.
OS: Android 6.0 (Marshmallow)?*
Build Number: 32.1.A.1.185
Any help would be much appreciated. Thanks in advanced.
ElPatron17 said:
The problem:?*
I connect it to the Wi-Fi and it works fine for about 5 minutes. As I'm watching YouTube videos every 5 minutes the video pauses and starts to buffer until it eventually say connection lost. Meanwhile the tablet still claims that Wi-Fi is still connected and with full connection. This also happens with web pages and apps that require and internet connection.
Temporary fix:
Turning Wi-Fi off and back on again fixes it, but only for a few minutes.
What have I tried to fix it?
I've tried everything from a factory reset to a software repair.
OS: Android 6.0 (Marshmallow)?*
Build Number: 32.1.A.1.185
Any help would be much appreciated. Thanks in advanced.
Click to expand...
Click to collapse
You know I had this problem even on lollipop. I sent my tab off for repair and they said nothing was wromg with it.
RJASSI21 said:
You know I had this problem even on lollipop. I sent my tab off for repair and they said nothing was wromg with it.
Click to expand...
Click to collapse
Same I was having it on lollipop too. They told me to send it in for repair but I just ignored them cuz there's no point. It's a software issue not a hardware issue. They're not going to find anything wrong with my tablet. It's in perfect condition.
ElPatron17 said:
Same I was having it on lollipop too. They told me to send it in for repair but I just ignored them cuz there's no point. It's a software issue not a hardware issue. They're not going to find anything wrong with my tablet. It's in perfect condition.
Click to expand...
Click to collapse
ill be honest i genuinley thought that my hardware was playing up lol thanks for clarifying this haha.
RJASSI21 said:
ill be honest i genuinley thought that my hardware was playing up lol thanks for clarifying this haha.
Click to expand...
Click to collapse
???? Na bro you're hardware is most likely perfectly fine. Sony just needs to fix the software and we're good.

Certain Apps won't work on WIFI - No fixes found

I've scoured the internet for every forum thread or article I could find on this issue, and I've tried many of their fixes as well as my own. I own an unlocked S10 lite North American variant. So far the only app I have found that doesn't perform properly is Snapchat, and the issue is only with sending messages, not receiving or viewing them. Messages will sit on "waiting to send..." until I turn off WiFi and go back to data, after which they will immediately send. This is a really big issue for me as I use Snapchat very often as my main mode of communication for most of my friends and family. Luckily I have unlimited data, I'd be screwed if I didn't. If anyone needs or wants more info I'll be more than happy to provide it. If anyone has any ideas on how to fix this, they'd be much appreciated, I've been dealing with this problem for about a week now and it's really starting to bug me.
Edit: I'd also like to state that this issue has been happening for me since I bought the phone brand new last week. I have not done any modifications such as rooting.
Go to settings and search for Wi-Fi control and in that check for Snapchat, it is allowed or not?
ammarwajihi said:
Go to settings and search for Wi-Fi control and in that check for Snapchat, it is allowed or not?
Click to expand...
Click to collapse
Snapchat is allowed under Wi-Fi control settings.
15brutus said:
Snapchat is allowed under Wi-Fi control settings.
Click to expand...
Click to collapse
Its proper then. Don't know this is weird. Did you try it with any other Wi-Fi connection?
ammarwajihi said:
Its proper then. Don't know this is weird. Did you try it with any other Wi-Fi connection?
Click to expand...
Click to collapse
I have two routers in my home... It seems to only happen when I'm connected to a 5g router, 2.4Ghz works just fine as far as I can tell.
Edit: I stayed on my 2.4ghz router and now snapchat is acting up again after about 40 minutes, however it was functioning correctly until that point.
just ran across this setting in mobile data and was wondering if you had checked to see if any apps were set on this.

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