Mate 20 Pro microphone problem - Huawei Mate 20 Pro Questions & Answers

Hello, i have had the phone for a year now and i love it. But there is only one thing that is bugging me, when i record something it gets recorded only on one channel (Right speaker). I have tried everything to fix it. Googling and looking around on the internet can't find anything even remotely related to my issue. If anyone has any ideas please help. If not i guess i will need to return it and hope that it goes under warranty (whatever is broken).

Hi mine is recording in stereo but wrongly. It use mic from bottom and no more the one from top.
So the phone in landscape mode didn't do the correct stereo.
I have open a hotline call but like always nothing move for it.
This bug appeared after an update didn't remember the correct working version. But this bug appeared quickly after mate 20 pro release. The first stock firmware was working.
And i was able to reproduce the same **** bug with other mate 20 pro so it isn't hardware issue but firmware one.
But it's maybe different from your case because i have stereo and you mono.
Tapatalk

I have the same problem as you Sebastii, with a LYA-L29 version and EMUI 10.0.0.196...

JulianBrcho said:
I have the same problem as you Sebastii, with a LYA-L29 version and EMUI 10.0.0.196...
Click to expand...
Click to collapse
Thanks, I'm really hoping that huawei fix that bug but nothing more than one year now after they introduced it.
Tapatalk

Not related to mic in my case at least. It a dev issue about what micro to use when using landscape or portrait.
Tapatalk

Sebastiii said:
Hi mine is recording in stereo but wrongly. It use mic from bottom and no more the one from top.
So the phone in landscape mode didn't do the correct stereo.
I have open a hotline call but like always nothing move for it.
This bug appeared after an update didn't remember the correct working version. But this bug appeared quickly after mate 20 pro release. The first stock firmware was working.
And i was able to reproduce the same **** bug with other mate 20 pro so it isn't hardware issue but firmware one.
But it's maybe different from your case because i have stereo and you mono.
Tapatalk
Click to expand...
Click to collapse
I have the exact same issue but am now on EMUI 11. Did you manage to find a solution in the end?

Related

Redmi note 2 Microphone bug

Hello. I bought this phone some days ago.. But when i make calls is very frequently that i can't ear anything and the person on the other side can't ear me. Im on last stable from Xiaomi.eu. Any ideas?
Defective microphone. You should apply for a refund. I also had this problem before with another phone, the seller give me full refund when I sent it back.
In my case it was working with recorder but phone calls or Google voice recognition weren't working.
Enviado desde mi Redmi Note 2 mediante Tapatalk
Hey, I'm bringin this topic back to life. I'm also experiencing issues with phone call feature - people on the other side say they can't hear me well and that I sound like I'm standing far away from the phone. Can anyone tell me for sure wether this is a software or hardware issue?
aleedee said:
Hey, I'm bringin this topic back to life. I'm also experiencing issues with phone call feature - people on the other side say they can't hear me well and that I sound like I'm standing far away from the phone. Can anyone tell me for sure wether this is a software or hardware issue?
Click to expand...
Click to collapse
Sometimes I have microphone issues too into calls , but only when I use speaker... Doesn't matter what ROM I use. I guess that's just the cheap quality parts into our device.. ( like soft keys stop working after 1 year )
aleedee said:
Hey, I'm bringin this topic back to life. I'm also experiencing issues with phone call feature - people on the other side say they can't hear me well and that I sound like I'm standing far away from the phone. Can anyone tell me for sure wether this is a software or hardware issue?
Click to expand...
Click to collapse
This is funny! I had exactly same problem.
I was on global beta when it happened. Then I switched to global stable miui and the problem was GONE. Now I'm on Angel and Demons v9 and so far no such problems.
I'm using latest global stable. :/ 8.1.2.0.

Microphone problem in my Redmi Note 3

Greetings everyone,
I had bought a Redmi Note 3 a couple months back. The microphone was perfectly fine at that time. After the MIUI 8 update, I am having a lot of issues with the microphone. When I call someone or vice-versa, I can hear them but they cannot hear me. People complaint that all they hear is static. When I restart my phone it starts working again for half to an hour. I even used the sound recorder but all I heard was pure static. A tap on the microphone gets it started everytime. I tried CIT and it doesn't work until I tap on the microphone. The tap isn't too hard nor too light. I thought the problem was with the MIUI8 and unlocked bootloader and flashed CyanogenMod 13 to see if it gets fixed. Now I hear static plus a little of my voice. When I shout right near the microphone, I can hear my voice but very lightly, along with lots of static. Is this a hardware or a software issue. And can someone tell me any way to fix it?:crying:
Edit: Just noticed that even though I can hear a faint sound of mine in sound recorder when I shout into the microphone, during calls people can't hear me. All they hear is static.
Thank you
Regards,
Sriram
Device: Redmi Note 3
Bootloader Status: Unlocked
Firmware: CyanogenMod 13
well, easiest step would be to go totally stock ... normal MIUI without anything fancy.
if the problem persists -> hardware issue
if problem is solved -> software issue
h0LLe said:
well, easiest step would be to go totally stock ... normal MIUI without anything fancy.
if the problem persists -> hardware issue
if problem is solved -> software issue
Click to expand...
Click to collapse
Thank you very much for replying. Although, I have already tried that. I went to cyanogenmod, then back to MIUI and then I even downgraded to check if the problem is there, after which I came back to cyanogenmod. The problem is always there. Its happening to a lot of redmi note 3 phones. Also, when I record audio I am able to hear my voice, but its very faint. There is a lot of static cutting it. Also, I had unlocked bootloader the unofficial way and had rooted it too. I did it the unofficial way because after I got permission from MIUI to unlock bootloader, the software to do that was constantly giving an error and was stuck at 50%. So due to this reason will my warranty get void or it will be good? And should I take the phone to the service center with cyanogenmod or MIUI and lock the bootloader and unroot it?
so youve been at the original stock software and the problem was still there?
then i believe its hardware related.
as you hear a bit of a sound ... maybe something blocks the microphone? ive watched severall dissasembly videos and it seems to be easy to take the back housing apart. i would do that, check if the microphone seems to be fine and test audio with the back housing apart.
in case you want to go to a service center i can only say what i would do.
i would get the phone as stock as it could be ...
h0LLe said:
so youve been at the original stock software and the problem was still there?
then i believe its hardware related.
as you hear a bit of a sound ... maybe something blocks the microphone? ive watched severall dissasembly videos and it seems to be easy to take the back housing apart. i would do that, check if the microphone seems to be fine and test audio with the back housing apart.
in case you want to go to a service center i can only say what i would do.
i would get the phone as stock as it could be ...
Click to expand...
Click to collapse
Yes I was at stock and it was there. And I don't think I can remove the back housing part as doing that on redmi note 3 voids warranty and they charge you money for it and return the phone without any repair lol.
Anyways thank you very much. I will put it back to stock rom, relock the bootloader, bring back the old recovery and remove root and take it to the service center. Thank you for taking your time to reply. I really appreciate it.

Vernee Thor E - problems

Hello,
I just received the Vernee Thor E.
There is a big problem with the phone. When I call someone he can barely hear me.
My voice is just too low even when I speak very closely to the mic. The quality is also very bad compared to the Samsung Galaxy S7 of my daughter or others phones.
I have différent phone at home: LG G3, Xaomi ReDMI S1, etc... I never had a problem like this.
Any suggestion or help
Best regards to all ready me.
Thanks
pikachu1233 said:
Hello,
I just received the Vernee Thor E.
There is a big problem with the phone. When I call someone he can barely hear me.
My voice is just too low even when I speak very closely to the mic. The quality is also very bad compared to the Samsung Galaxy S7 of my daughter or others phones.
I have différent phone at home: LG G3, Xaomi ReDMI S1, etc... I never had a problem like this.
Any suggestion or help
Best regards to all ready me.
Thanks
Click to expand...
Click to collapse
Did you receive the update please? The security patch updates May 5, 2017.
cuciu70 said:
Did you receive the update please? The security patch updates May 5, 2017.
Click to expand...
Click to collapse
Yes I dit the update
Do you have a pair of earphones with a mic? That way you can tell if it's software or hardware at least.
My Thor E hasn't had this problem, I just had a quick look at the settings to see if there is a way to turn up the volume on the mic, but couldn't find one.
pikachu1233 said:
Hello,
I just received the Vernee Thor E.
There is a big problem with the phone. When I call someone he can barely hear me.
My voice is just too low even when I speak very closely to the mic. The quality is also very bad compared to the Samsung Galaxy S7 of my daughter or others phones.
I have différent phone at home: LG G3, Xaomi ReDMI S1, etc... I never had a problem like this.
Any suggestion or help
Best regards to all ready me.
Thanks
Click to expand...
Click to collapse
I have this problem too
How to fix it?
Low mic volume during call
I've got the same problem. However the mic works fine when using WhatsApp and other internet voice calls. The problem seems to affect only regular calls. Regular calls over bluetooth handsfree and jack headphones works just fine.
Hard to say if the problem is sw or hw but the mic alone definitely works. I noticed that the volume sounds fine at the start and then gets lower.
There is another forum trying to solve this: attp://bbs.vernee.cc/forum.php?mod=viewthread&tid=1963&extra=&page=1 (change the a for h at the beginning as I can't post links as a new user ;O] )
Someone recommended to turn off and on the speaker button during a call but it doesn't fully work for me - it gets a bit better but goes high and low and thus is unusable. Tried several times on both ends of the call.
edit: someone on the other forum says the problem is sw and will be solved soon via update... I guess we will see (or not ;O] )
edit2: problem solved with firmware update Thor_E_20170615
Same problem here but the 0615 update did not solved it.... it seems that the mic volume starts fine, gets lower, then fine and again gets lower in waves... it is very annoying... does anybody have a good solution?
I had just received the Thor E and I had the same problem, I temporarily fixed it by disabling "Ok google from any screen".
Other people reported to have solved the issue by altering the volume levels with the app MTK Engineering Mode (I don't know if I'm allowed to post links to other forums, anyway if you search on google you should find something)
galloverde11 said:
I had just received the Thor E and I had the same problem, I temporarily fixed it by disabling "Ok google from any screen".
Other people reported to have solved the issue by altering the volume levels with the app MTK Engineering Mode (I don't know if I'm allowed to post links to other forums, anyway if you search on google you should find something)
Click to expand...
Click to collapse
I can confirm removing "ok google" on every page facility this solved a number of problems for me too.
Lastest update here, 0615, I've totally disabled Google Now and I still get a very low volume on calls
Thor E multiple issues
Just bough the it last week from a reputable seller I thought. Out of the box issues with first sim slot non functional, only 2nd slot took sim, meaning no extra storage.
Sound / mic issues as listed. Got 2 OTA and updated.. still same issues remained. Seller asked me to do recovery by pressing power and volume and choosing recovery. Failed as I get android with exclamation mark saying "command not found"
Seller refused return postage refund...
Found official rom on vernee site.. updated / downgraded to 20170615.. now camera issues, back camera gone, front camera upside down..
Really unhappy and clueless
I have bought the Phone in the last days, got 2 OTA and updated. I dont know before, but now I have no Sensors ( NO Compass, NO Gravity).
Today I received a new Update (Thor_E_20170704) but the same Problem.
PS: I have tried to downgrade the ROM to Thor_E_20170524, but it´s not working.
If I downgrade with Flashtool there are no Errors and it shows that all okay, but I cant boot the Phone after Flash, the Phone is pernamently off.
So I reflash the ROM Thor_E_20170615 but No Sensors. Any Solutions?
a friend of mine solved the volume problem with a factory reset.
---------- Post added at 09:04 PM ---------- Previous post was at 09:02 PM ----------
i've got another problem.
i've installed twrp and i forgot.
when i've done the update (june) it loops to twrp and recovery mode is unavaiable...
Vernee thor E
I have the same problem with this phone...
I really don't know what's wrong with that??
It´s a Firmware bug since Thor_E_201706XX
At this moment the Thor_E_20170524 firmware is the best option.
The latest OTA update Thor_E_20170704174452 is a catastrophe.
The twrp does not work anymore with Thor_E_20170704174452.
Someone is trying to fix this issue.
IMEI problem?
How do I get my IMEI back?
Enter this code in the dialer
* # * # 6813 # * # *
Enter your IMEI
Restart
Hi, big issue. Had this new phone in my hand for an hour or so, then I decided to update the firmware ... 5 minutes and then PUF. Cell dead. No way to turn the phone on. no light, no led ... nothing...
I bought Vernee Thor E about 2 months ago. It was working fine until i upgrade it. Now issue is with voice calls. Whenever a call is going on it stops my mic function, i need to switch on and off the speaker button to re-transmit my voice. It just disable my mic when i press any button shown on dialer while on call it make mic available, and it happens after every 2 to 3 minutes of call.
A2sm said:
I have this problem too
How to fix it?
Click to expand...
Click to collapse
I have this problem too is the software or hardware this is very sad thong. What can I do?.
How to fix it?
Same problem
I'm having the mic issue too. Still no fix?
Kuzx said:
I'm having the mic issue too. Still no fix?
Click to expand...
Click to collapse
I have no fix, just workaround that works for me. When calling I switch to loudspeaker and then back to normal and then mic works.

Discord Mic Issue While Using Earphone After Miui Ver. 9.6.18.0 Update.

Discord Mic Issue While Using Earphone After Miui Ver. 9.6.18.0 Update.
After Updating to latest version of Miui for POCO i am facing this problems.
1- Pubg sound in earphone is not coming clear and volume output is very less - this was fine with old Miui Version.
2- Discord Mic is not working while using earphone mic. in speakers its fine.
(Is you facing the same issue i think after dual mic optimization this problem is happening which came in Miui Ver. 9.6.18.0)
Note:- Earphone is fine and its mic too.
i have tested with several earphones and the condition remains the same.
Thanks and Will Eagerly Wait For Your Reply.
Fix is coming soon :’)
Wait till then
Yup same issue
Fahim Ferdoush said:
Fix is coming soon :’)
Click to expand...
Click to collapse
Seems i m not the lone wolf..
What do you mean discord mic?
Hi Vivek,
I am not sure what you mean by discord mic? But I am facing the same issue. My microphone on headphone not working on poco f1 in Phone App while making regular calls, but through WhatsApp Calls is working fine.
I have tried using different headphone but no luck. Are you facing the same issue?? Its really very frustrating that I can not call anyone using headphone. Caller is not able to hear me however I am able to hear him/her clearly.
Regards,
Sameer
Vivek05 said:
Discord Mic Issue While Using Earphone After Miui Ver. 9.6.18.0 Update.
After Updating to latest version of Miui for POCO i am facing this problems.
1- Pubg sound in earphone is not coming clear and volume output is very less - this was fine with old Miui Version.
2- Discord Mic is not working while using earphone mic. in speakers its fine.
(Is you facing the same issue i think after dual mic optimization this problem is happening which came in Miui Ver. 9.6.18.0)
Note:- Earphone is fine and its mic too.
i have tested with several earphones and the condition remains the same.
Thanks and Will Eagerly Wait For Your Reply.
Click to expand...
Click to collapse
sameerzaidi said:
Hi Vivek,
I am not sure what you mean by discord mic? But I am facing the same issue. My microphone on headphone not working on poco f1 in Phone App while making regular calls, but through WhatsApp Calls is working fine.
I have tried using different headphone but no luck. Are you facing the same issue?? Its really very frustrating that I can not call anyone using headphone. Caller is not able to hear me however I am able to hear him/her clearly.
Regards,
Sameer
Click to expand...
Click to collapse
Yes Sameer, Well Discord is like WhatsApp to gamers and it's mic is not working after 9.6.18.0 update before that was working fine. Well m not facing any issue while calling when earphone plugged in its working fine but yes I am kinda sure that this is software issue not hardware as you mentioned mic is working while WhatsApp calls. So, wait for update they promise (poco India) fix sound issues but yet they only mentioned pubg sound issues and that was also not happening before update. So I am positive and waiting for update.
Tweet about this add - jaimani and poco India, global let them know about your issue.
Thanks for replying Vivek.. Ah.. got it.. I am not a Gamer so could not get it earlier. Did you also try taking headset test using *#*#6484#*#* ? My test fails as I do not hear 3 seconds recording...
Vivek05 said:
Yes Sameer, Well Discord is like WhatsApp to gamers and it's mic is not working after 9.6.18.0 update before that was working fine. Well m not facing any issue while calling when earphone plugged in its working fine but yes I am kinda sure that this is software issue not hardware as you mentioned mic is working while WhatsApp calls. So, wait for update they promise (poco India) fix sound issues but yet they only mentioned pubg sound issues and that was also not happening before update. So I am positive and waiting for update.
Tweet about this add - jaimani and poco India, global let them know about your issue.
Click to expand...
Click to collapse
sameerzaidi said:
Thanks for replying Vivek.. Ah.. got it.. I am not a Gamer so could not get it earlier. Did you also try taking headset test using *#*#6484#*#* ? My test fails as I do not hear 3 seconds recording...
Click to expand...
Click to collapse
Yes it's number 12th headset test mine is working fine and I wonder how it's not working as u said earlier it's working for your WhatsApp.. woo that's whole alot of special characters and few numbers. You can also do all by just tapping kernal version 5-7 times. If your device really fail the test then sure go ahead and ask for replacement reason defective device.
Hope you find it helpful.
Even In Miui Ver.9.6.22.0 issue remain the same..
I also have the same issue in Discord. I hope this problem gets much attention.
Try to confirm here that you have the same problem so that we get the attention of the Devs
http://en.miui.com/thread-4174878-1-1.html
Ver. 9.6.22.0
epidemic11 said:
I also have the same issue in Discord. I hope this problem gets much attention.
Try to confirm here that you have the same problem so that we get the attention of the Devs
-snip-
Ver. 9.6.22.0
Click to expand...
Click to collapse
this is a worse problem for me then not having 4g hope this gets fixed soon
AbsoluteT said:
this is a worse problem for me then not having 4g hope this gets fixed soon
Click to expand...
Click to collapse
Well till date. Last day of 2018 this discord mic issue is not yet solved.. What the use of 845 if you guys cannot fix a simple bug..
Hello VivekS05,
I am facing this issue with all my apps for calling: Skype lite, Messenger lite and Whatsup.
It did not go away after update to 10.2.2.0 MIUI.
I only can use speakerphone and external mic for calling.With headphones I can only hear my opponent but they don't.Until I unplug earphones- cord or bluetooth.
Did you fix your mic?
Thanks
Отправлено с моего POCO F1 через Tapatalk
Try this for "Mic not working in Discord" issue
Go to Settings - Voice and Audio - select the highlighted option.
Restart the app and rock on [emoji847]
I got it working in K20 Pro
Sent from my Redmi K20 Pro using Tapatalk

Beware don´t upgrade to android 10 yet.

I need to send my p30 pro tot the repair shop because of build .168 of android 10.
The sound broke, cant listen to calls and other things like music at all, camera broke. even after downgrading to android 9 with the hisuite software it did not resolve the problem.
androidjel said:
I need to send my p30 pro tot the repair shop because of build .168 of android 10.
The sound broke, cant listen to calls and other things like music at all, camera broke. even after downgrading to android 9 with the hisuite software it did not resolve the problem.
Click to expand...
Click to collapse
Are you sure it is due to the update?
If it still doesn't work after downgrading to Android 9, I suppose a hardware failure might be the reason? Might be something in the motherboard.
androidjel said:
I need to send my p30 pro tot the repair shop because of build .168 of android 10.
The sound broke, cant listen to calls and other things like music at all, camera broke. even after downgrading to android 9 with the hisuite software it did not resolve the problem.
Click to expand...
Click to collapse
for sure there are some bugs still
but none major as you have stated
been using O for past few days but no major bugs yet
Bull****. Got the update, too. No problems or issues at all.
No issues at all.
Sent from my ELE-AL00 using Tapatalk
I have no probl with 10, i was even beta tester and im satisfied with this update i have to say good job Huawei.

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