{ Disclaimer: the following text is my view about this problem. I'm not in any way responsible for any damage }
As there is very little info known about this phenomena I will try to explain it. I learned a lot of disassembly guides and by visualizing it (settings-development-show touches)
Ghost touch is a strange phenomena of various types and is due to a hardware fault between the mainboard connector and digitizer screen, I'm therefore trying to clarify it by categorizing them in three groups:
1. Small; Screen is unresponsive. 1 lock/unlock and it works again. Almost perfect. No need to replace screen. Most common.
2. Large; Same as 1, and often up to 5 touches and the touches are often moving/pressing parts of the screen. This can become a very frustrating period. Messaging apps and settings can be messed up by these touches. Often a lock/unlock will fix this temporary. A full screen replacement is recommended
3. Unworkable; Same as 2, and the lower and upper part are not working anymore. Notfications bar can not be pulled down anymore, typing become a nuisance and it not possible anymore and you curse your phone. Also it is not even possible to insert your pin, unlock your phone etcetera. This problem will not be fixed by a restart/reset or lock/unlock. A full screen replacement is essential.
Many people say this can be fixed by software settings, however this is a hardware fault. I tried many different roms and I encountered at all of them. The only fix that can be done to fix this is replacing of the full screen as it is not possible to apply/remove your digitizer.
For a long time I thought it was due to the degrading digitizer or something, in fact it is probably the connection between the and the mainboard. The screen has two digitizers: One for the touchscreen and one for the home/settings/back/search buttons. For some reason this last one did not cause any trouble. The first one has a flex cable from the upper part of the screen leading toward a small hole and heading to the mainboard. The problem will probably reside in the part between the digitizer and the small hole. Here, just above the screen, the flex cable is folded 180 degrees. This fold will cause the problem as it is very sensitive. Mine has a very small damaged part, the copper parts are visible. The cause of this is due to the rubbing of the bezel just under the speaker.
How to fix it?
Buy a new screen including digitizer (often HTC & Sprint branded) and make sure you protect this part as much as you can.
EDIT:
I re-inserted my old LCD display with a bit of tape around the damaged part. Since then I haven't had any ghost touches.
Mine was ghost touching so bad it was completely unusable for a few days. I was thiiiiiiis close to buying a new phone, then one day it just stopped and hasn't done it again since. Very strange. Anyhow, I will be replacing it with an s4 when the price comes down to $100 for us SERO users.
Ghost touch
Nice explanation, and nice 3 lvl sorting but, tell me one thing... I have experience with lvl 1 and 2 (two different phones) and for both of them simple ROM change / reinstall helped to solve this problem.
For ex. I had JB [ROOTBOX] ROM since the last week.. ghost touch problems were getting worse and worse with each new day yet lock/unlock still worked quite well.
I decided to test new JB MIUI ROM and like a magic touch my ghost friend is gone since than, but I am afraid he will return more powerfull than ever... oops that is a different story. However my phone is now working fine ... no ghosts detected.
So please don't tell me that this problem is only mechanical problem ( due to ROM change / reinstall worked multiple times). Actually I am pretty sure that is software problem which is supported by hardware hitches.
My friends "ghost story" is pretty similar.. but he reinstalled back original ICS ROM.
PS: I don't want to start flame war with this reply. It is just mix of my experience and opinions.
Hi
Cutting a long story short, is there a screen calibration app/menu option for the S3? I cracked my screen the other week, and I have had the screen replaced (not by samsung). Ive noticed now that the screen intermittenly sometimes sticks, becomes non responsive and/or the image "vibrates" when I long press on an app to move it. OR when I try to hang up a call, 9/10 times the press doesnt "register"
Before I go and moan at the shop I got it repaired at, is there any app or any way of calibrating the screen ?
I should mention that the phone is not running a stock rom. It wasnt before the screen was replaced and everything ran flawlessly, even with the crack Now I'm no expert but I would suggest they've either fitted a dodgy screen / there's a loose connection or it needs calibration.
If anyone's wondering it is on Temasek's CM11 unofficial build. Although I had it on CM 11 for a while and the problem persisted.
I suspect it is a hardware issue with the replacement screen but I thought I'd ask.
Cheers
Andrew
Flash a full stock rom to test but it sounds like you've a hardware fault.
*#0*#
This is screen test function of sammy based roms. if you want you can try your screen with this
You cant calibrate capacitive screens
GT-I9300 cihazımdan Tapatalk kullanılarak gönderildi
If I remeber correctly this behavior happens when the screen is repaired without that special adhesive layer which originally glues everything together.
Back on stock rom, tried the calibration/diagnostic screen.... no dice, according to that it works ok lol.
It looks like I'm going back to the shop I got the repair done, to try and get them to fix it (again!) Bet they will try and charge me more money tbh I am almost at the point of living with it BUT I had two phone calls I could not answer today because the screen wasn't working properly, and that will not do
Edit :- found the accessibility options which allows me to answer/end calls using the hardware buttons. Still a bit gash but better than nothing.
Will see what the shop says, less urgent now, at least I have a way of answering the damn thing lol.
Hey guys!
I have a GT-i9300 for about 2 years now. Long story short - last year I bought a liquid air refreshener for my car which leaked out and without noticing it I just threw my phone in it and later on reallised what had actually happend. So fast forward 1 year later, the phone is till working though not fully. The lower part of the screen turned green, about 3-4 cm has a gree hue on top of the content( if it turns on actually, sometimes it does not turn on ). When I turn the brightness higher it gets a bit better, still not fully. The touch functions absolutely normal.
So I opened it and checked the motherboard, it looks weird and has a few small "bumps" arround the chips . I tried removing them but it didn't help ( it might be just some sillicon, I don't know ). So I was thinking would replacing the motherboard help? I found one that is from exactly the same model and has the same memory size, could that help me with the display?
Thanks in advance!
marinovm92 said:
Hey guys!
I have a GT-i9300 for about 2 years now. Long story short - last year I bought a liquid air refreshener for my car which leaked out and without noticing it I just threw my phone in it and later on reallised what had actually happend. So fast forward 1 year later, the phone is till working though not fully. The lower part of the screen turned green, about 3-4 cm has a gree hue on top of the content( if it turns on actually, sometimes it does not turn on ). When I turn the brightness higher it gets a bit better, still not fully. The touch functions absolutely normal.
So I opened it and checked the motherboard, it looks weird and has a few small "bumps" arround the chips . I tried removing them but it didn't help ( it might be just some sillicon, I don't know ). So I was thinking would replacing the motherboard help? I found one that is from exactly the same model and has the same memory size, could that help me with the display?
Thanks in advance!
Click to expand...
Click to collapse
Sounds like your motherboard may not the problem here. I would suspect the lcd. You would need to replace the lcd,digitizer and glass combo.
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
JssCheonGz said:
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
Click to expand...
Click to collapse
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
saxmydix said:
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
Click to expand...
Click to collapse
thanks saxmydix, i used multiple chargers and it is still the same, i tried charging in another house in another area, still the same problem occured, so i doubt it is the problem with my charger.
thank you for your time and i appreaciate it a lot
darkspr1te said:
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
Click to expand...
Click to collapse
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
JssCheonGz said:
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
Click to expand...
Click to collapse
It wont be 100% of the cause but will affect performance of the screen.
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
Click to expand...
Click to collapse
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
Click to expand...
Click to collapse
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
Click to expand...
Click to collapse
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
darkspr1te said:
It wont be 100% of the cause but will affect performance of the screen.
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
Click to expand...
Click to collapse
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
JssCheonGz said:
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
Click to expand...
Click to collapse
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
darkspr1te said:
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
Click to expand...
Click to collapse
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
JssCheonGz said:
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
Click to expand...
Click to collapse
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
darkspr1te said:
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
Click to expand...
Click to collapse
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
JssCheonGz said:
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
Click to expand...
Click to collapse
Yes, that's exactly what I am saying. Although it's only a theory based on prior solutions, I dont have any proof to hand other than my experience.
darkspr1te
Battery issue
My galaxy A5 have some battery issue. It won't charge after 88%,and didn't turn off after 2%. The phone is turn on over night at 2%..please help me regarding this issue.
Just got a new Tab S7+, and I found that I was getting a heck of lot of repeating keys from the Samsung keyboard and the Gboard keyboard. Hadn't noticed any problems elsewhere.
I finally got fed up with it and get Touch Screen Test, and I can see clearly there that the screen is registering a touch with my finger maybe 0.5mm away from it. That fits with what I see on the keyboard, where I can get keys to fire with tiny finger movements just away from the screen.
I can't find any settings in Android 10 to adjust this. It's surprising for a table that's been out of the box a couple of weeks, and possibly it's worsening.
I had an idea after I'd posted this - I often use the tablet connected to the 25W charger that came with it. If I use it on battery, the problem is much diminished , and possibly gone. Electrical interference, then???
Is it a return-as-faulty, would you say? Any test options I can use to help with this?
Thanks
Alan
Latest update fix that issues
bicubic said:
Latest update fix that issues
Click to expand...
Click to collapse
Many thanks for that. My tablet has T970XXU1AT12 / T9700XM1AT12, no update showing as of a moment ago. I expect it will reach the UK soon and I will be able type!!
I think the touchscreen of this tablet does have some interesting behaviors, as I've also observed some touches being registered when my finger was a still a short distance away. I suspect this might have something to do with palm-related gestures (like palm swipe from right to left for screenshooting).
I play rhythm games on this tablet mostly, and I'm seeing some cases of taps not being registered properly (unexpected misses), which happened less often, when I was playing those same games on my phone (before migrating them to the tablet).
I don't constantly put the tablet on the charger, as I've lessons learned from my previous tablet, Pixel C, whose battery went swollen after having placed it constantly on the charger for quite a long while that I ended up replacing the swollen battery with a new one by myself. While it was a lot of effort in overall, but the swollen battery had made the glues between the screen and the chassis mostly visible, that removing the screen became much easier.
I couldn't confirm this issue.
I've installed a safety glas on top of the screen. Fingerprint and S Pen is working but I've no issue's with a to sensitive Display
Update came yesterday. Still not fixed
I'm also using a tempered glass screen protector and my personal experience with such protectors on different devices has always been positive, with few issues directly related to such protectors as long as the quality appears to be good enough. I don't connect the charger while gaming, but I do attach a Type-c audio cable for connecting the tablet to desktop speakers.
On the other hand, some lower quality charging cables would certainly cause issues with touchscreens regardless of device. Usually with stock chargers and cables (or those from very reputable vendors) you can mostly rule out this possibility.
EDIT 6: Moved the rest of the issues I'm having to a separate thread.